57 Customer Interactions Jobs - Page 3

At Organic Recycling Systems Limited (ORSL), Since 2013 we are at the forefront of revolutionizing waste management and environmental solutions in India with our innovative technologies and unwavering commitment to sustainability. Since our inception, we have been dedicated to transforming waste management and advancing renewable energy, making a significant impact on communities and the environment. Our innovative approach not only addresses the complexities of waste management but also contributes to the circular economy and decarburization goals. At ORS, we foster a dynamic and collaborative work culture that empowers our team to innovate and excel. We offer unparalleled opportunities for growth and professional development, allowing you to be part of a mission-driven organization that is making a meaningful difference in the world. Position: Senior Executive - Sales / Assistant Manager - Sales Department : Sales & Marketing Qualification: Any Graduate with MBA / PG in Marketing Experience: 3 - 6 years Position required: 2 No Location : Solapur Preferred Industry: Chemical, Fertilizers, Agriculture, Bio-CNG, Solid Waste Management, Compost Job Summary: We are seeking a dynamic and results-driven Sales Executive/Asst. Manager to drive revenue growth by promoting and selling our entire range of products. The ideal candidate will be responsible for developing and executing sales strategies, expanding our customer base, and maintaining strong relationships with clients, channel partners, and distributors. The role requires market intelligence, strategic planning, and exceptional interpersonal skills to achieve and exceed sales targets. Key Responsibilities: Develop and implement sales strategies to achieve company revenue goals. Identify, engage, and expand the network of dealers, distributors, and channel partners with innovative terms and conditions to maximize sales. Build and maintain strong relationships with clients, channel partners, and key stakeholders. Identify new business opportunities and explore untapped markets to drive growth. Conduct market research and competitive analysis to stay updated on industry trends and competitor activities. Present products and services to potential customers, negotiate contracts, and close deals. Maintain accurate sales records, customer interactions, and submit weekly/monthly MIS reports. Collaborate with cross-functional teams such as marketing and customer service to ensure seamless customer experience. Achieve or exceed sales targets while ensuring high levels of customer satisfaction. Provide continuous support to customers, address concerns, and ensure long-term business relationships. Stay updated with product knowledge and industry developments to enhance sales effectiveness. Identify emerging markets and market shifts while being fully aware of new products and competitive positioning. Develop and implement commercial strategies to enhance profitability and market share. Identify and pursue new business opportunities, including expansion into new markets and product lines. Coordinate with RCF (Rastriya Chemicals & Fertilizers) for Orders. Key Requirements: Any Graduation with PG/MBA in Marketing or Agriculture. Proven experience of 3 to 6 Years in sales, Channel Sales, Dealer & Distribution with a strong track record of achieving targets. Excellent Marathi / Hindi / English communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities to assess market trends and devise growth strategies. Ability to work independently, take initiative, and drive results. Proficiency in MS Office (MS-Word and MS-Excel). Willingness to travel as required for business development and client engagement. Note - Share your CV kaveri.mistry@organicrecycling.co.in and bhagavan.karande@sbespl.co.in with subject line "Application for Senior Executive (Sales) - Solapur"

opportunities and generate leads.Build and maintain relationships with clients.Present our stock market services and close sales.We are looking for a motivated and energetic Business Development Executive to drive sales and grow our client base. Identify new business Key Responsibilities: Lead Generation and Prospecting: Identify and pursue new business opportunities through research, networking, and cold calling. Generate and qualify leads, developing a robust sales pipeline. Attend industry events, trade shows, and networking opportunities to increase brand visibility and connect with potential clients. Sales and Relationship Building: Engage with prospective clients to understand their needs and present suitable product or service solutions. Build and maintain long-term relationships with key clients and stakeholders. Follow up on leads, negotiate terms, and close sales to meet or exceed targets. Market Research and Strategy: Conduct market research to identify trends, competitor activities, and emerging opportunities. Develop and execute business development strategies aligned with the companys goals. Provide insights to the management team regarding new product or service opportunities and areas for growth. Proposal and Presentation Development: Prepare detailed proposals, presentations, and sales pitches tailored to prospective clients. Present products or services in a compelling way to prospective clients, demonstrating their value and benefits. Coordinate with internal teams to develop and customize proposals as per client needs. Reporting and Analysis: Maintain accurate records of sales activities, customer interactions, and pipeline status in CRM. Prepare regular reports for management, highlighting performance metrics, challenges, and successes. Use insights from data to improve sales strategies and tactics.

Position - Customer Care Executive- Work From Home- Person with Disability/PWD/Differently Abled/Specially Abled/Locomotor/Handicapped/Orthopedic Disability/Dwarfism/ Physically Challenged/Physically Impaired only Job Description 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by a customer 3. Respond to all customers in an appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10. Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements Key skills 1. Good English Comprehension skills 2. Hindi/English 3. Basic computer knowledge. 4.Person with Disability/PWD/Differently Abled/Specially Abled/Locomotor/Handicapped/Orthopedic Disability/Dwarfism/ Physically Challenged/Physically Impaired only 5.Work From Home Job Type - Contractual (Fixed Term Contract) Time commitment - Minimum 9 hours per day including breaks Eligibility 1. Person with Disability/PWD/Differently Abled/Specially Abled/Locomotor/Handicapped/Orthopedic Disability/Dwarfism/ Physically Challenged/Physically Impaired only 2. Languages know English & Hindi 3. Fresher/Experienced 4. Resident of India/ Valid Aadhar Card and PAN card 5. Candidate from Uttar Pradesh State only Location - Only for Uttar Pradesh - WFH Qualification - 10 + 2 / Graduation degree in any discipline

We are seeking a detail-oriented and process-driven Community Manager to join our Customer Experience team at UKG. The ideal candidate will possess excellent English speaking and writing skills, enabling them to effectively engage with our customer community and ensure a positive experience for all participants through moderation, content review and improvements, and partnering with internal stakeholders to improve processes. Key Responsibilities: Community Monitoring and Moderation: -Actively monitor and moderate discussions within the UKG customer online community and its discussion forums -Follow established processes and procedures for removing Personally Identifiable Information (PII) from discussions. -Move discussions to appropriate categories and flag discussions for follow-up as necessary. Content Review: -Review and process knowledge articles, ensuring content aligns with established guidelines. -Collaborate with team members to maintain the quality and relevance of community content. Engagement and Support: -Foster a welcoming and supportive environment within the community. -Respond to customer inquiries following best practices and guidelines to enhance user engagement. Process Improvement: -Identify opportunities for process improvements within community management and knowledge article processing. -Contribute to the development and refinement of guidelines, best practices and processes. Qualifications: Education: Bachelors degree in Communications, Education, Sociology, Marketing, English or a related work experience. Experience: -Minimum of 3 years of experience in community management, customer support, knowledge management, training and development or a related role. -Experience in moderating online communities and managing customer interactions. Examples of relevant experience: Engage and support diverse user communities, support or develop and implement effective training programs, and manage knowledge resources to enhance user experience and satisfaction. Skills: -Exceptional written and verbal communication skills in English. -Strong attention to detail and ability to follow processes -Use of good judgement and discernment when confronted with situations that do not follow expected processes -Proficient in using online social tools and online collaboration tools -Ability to work independently and collaboratively within a team.

1. Handle inbound and outbound customer calls in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. 3. Assist customers with product or service-related questions, account inquiries. 4. Utilize active listening skills to understand customer needs and ensure their satisfaction. 5. Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns. 6. Document customer interactions and update customer records with accurate information. 7. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance. 8. Upsell and cross-sell products or services basis process requirement 9. Perform all duties within team and personal targets. 10. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate

Support sales operations, track customer interactions, and maintain records. Required: CRM knowledge, 2+ years experience. We are hiring for sales coordinator Exp- 1-2yrs Skills- Good communication Excel Knowledge.

Job description DA Solutions N Services is a company that believes in maintaining a competitive spirit by continuously improving with each passing day, is seeking a detail-oriented and organized Sales Executive to join our team. Key Responsibilities: Sales Generation: Identify potential customers and generate new business opportunities for our Agriculture Services. Market Research: Conduct market research to understand customer needs, competitors, and emerging market trends in the industrial and commercial sectors. Customer Acquisition & Retention: Build and maintain strong relationships with existing clients and prospective customers. Ensure high levels of customer satisfaction to drive repeat business. Sales Presentation & Negotiation: Present products to potential clients, negotiate pricing, and close sales deals. Lead Generation: Use various marketing tools, including digital marketing, social media, and traditional sales techniques, to generate leads. Sales Targets: Achieve monthly and quarterly sales targets and work towards increasing market share. Promotions & Campaigns: Assist in planning and executing promotional activities and marketing campaigns to increase brand awareness and product visibility. Customer Support: Address customer inquiries, resolve issues, and ensure timely delivery of products. Reporting: Maintain accurate records of sales, customer interactions, and follow-ups. Provide regular reports to the sales manager. Key Skills & Qualifications: Education: Bcom. + MBA Experience:Minimum 2-5 years of experience in sales and marketing. Experience in B2C sales or product marketing is a plus. Product Knowledge: Basic understanding of our product range we offer. Communication: Excellent verbal and written communication skills. Ability to present products and ideas clearly to customers. Negotiation Skills: Strong negotiation and persuasion skills to close deals effectively. Target-Oriented: Motivated by achieving sales targets and goals. Interpersonal Skills: Strong networking skills and the ability to build lasting customer relationships. Tech-Savvy: Familiarity with basic CRM tools, MS Office, and digital marketing platforms.