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5 Customer Interaction Suite Jobs

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Sr Manager - Customer Interaction Suite

Tata Communications

9.0 - 14.0 years

0 Lacs

Chennai

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An experienced and highly hands-on Platform Engineering / CI/CD Lead developer to drive the design, implementation, and optimization of modern CI/CD pipelines, platform infrastructure, and deployment frameworks for both new products and existing platforms at scale. This role requires exceptional technical depth in cloud-native environments, containerization, automation, and high-availability architectures. The candidate will combine leadership with hands-on expertise to ensure scalable, secure, globally distributed, multi-region architectures with cutting-edge tools and high-performing delivery pipelines for a global SaaS environment for enterprises. Highly hands-on despite being a lead posi...

Posted 2 days ago

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Manager - Customer Interaction Suite

Tata Communications

10.0 - 12.0 years

0 Lacs

Ahmedabad

Work from Office

We are seeking an experienced Software Architect & Developer with deep expertise in VoIP and real-time communication systems . The ideal candidate will design, build, optimize, and scale high-performance telecom platforms using FreeSWITCH, Kamailio, SIP signaling, and RTP media technologies . This role combines hands-on development , system architecture , and technical leadership in a production-grade environment. Key Responsibilities Architecture & System Design Design and architect scalable, high-availability VoIP platforms Define end-to-end architecture for SIP signaling, media handling, and call routing Make architectural decisions around performance, security, and fault tolerance Lead t...

Posted 2 days ago

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Senior Manager - Customer Interaction Suite

Tata Communications

10.0 - 20.0 years

0 Lacs

Pune

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Role Overview We are looking for a highly skilled Full Stack Developer to join our Product Engineering team. The ideal candidate will have deep expertise in Core Java, Spring Boot, microservices, and cloud-native architectures, along with hands-on experience building scalable, high-performance platforms for messaging and telecom domains. This role involves full lifecycle ownership, design (HLA/LLD), development, testing, deployment, and ongoing enhancements of telecom-grade products. Key Responsibilities Translate business and technical requirements into High-Level Architecture (HLA) and Low-Level Design (LLD) documents. Architect scalable, distributed systems built on microservices, REST AP...

Posted 2 days ago

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Manager - Customer Interaction Suite

Tata Communications

8.0 - 11.0 years

0 Lacs

Pune

Work from Office

The Information Security Lead is responsible for driving security assurance and customer trust activities across Europe within a global enterprise environment. This role serves as the senior point of contact for European customer security requests (RFPs, RFIs, due diligence), regional audits, and compliance initiatives. Working closely with international managers and cross-regional teams, the Lead ensures that the organizations security posture is accurately represented, consistently documented, and continuously improved. The ideal candidate will combine deep knowledge of security frameworks with strong communication and organizational skills, operating effectively in a fast-paced, multinati...

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Manager - Customer Interaction Suite

Tata Communications

3.0 - 6.0 years

0 Lacs

Bengaluru

Work from Office

About the Role We re looking for a detail-oriented and driven Product Owner to support the growth and execution of our Rich Communication Services (RCS) offering within our CPaaS product portfolio. You will work closely with the Product Manager, engineering, design, and delivery teams to translate business and market needs into actionable product requirements. Your role is central to ensuring that our RCS roadmap is implemented efficiently, with high quality, and in alignment with the global product strategy. Key Responsibilities Product Execution & Delivery Translate product vision and high-level requirements into detailed user stories, acceptance criteria, and sprint backlogs. Work with en...

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