3121 Customer Interaction Jobs - Page 9

Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience. Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile 1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service industry. Proficiency in CRM tools (e.g., Zoho, Freshdesk, HubSpot, or similar).

SMS Labs Services Private Limited is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring ...

Providing support or guiding ASP to prepare joint notes/MOM and same has been consolidated. Provide support to ASP regarding testing of newly received software performance and coordination with Zonal railway ground level official (SSE, ADEE or DEE, Sr DEE). Follow-up AMC and Spare payment from customer. Daily follow up with ASP and site engineer regarding breakdown and highlighted issues i.e punctuality lost or line blocking. Consolidation of Quality issues data and sharing to another stake holder and define action plan to implementation in filed. Hardware/software issues data re-consolidation. Safety Material stock Reconciliation at site. Monthly updating of MOM RDSO and zonal Railway. Lead...

Partner with Project Sponsors and development teams to deliver complex cross-functional projects Leverage deep knowledge of the core system technologies and broad understanding of company systems/technologies to drive design for the programs you own Create and execute detailed roadmaps, defining user stories and researching technical solutions Provide clear communication to management and stakeholders on project status and plans Guide software development teams on architecture, design, and priorities Build relationships across Amazon to leverage existing technologies and promote team initiatives Manage risk assessment, escalations, and trade-offs between business needs and constraints Mainta...

Key Responsibilities: 1. Sales Execution Meet or exceed monthly and quarterly sales targets for assigned products and territory Visit hospitals, clinics, doctors, retailers & distributors to promote and sell OrthoHeal products Conduct product demonstrations and product trainings as required 2. Customer Interaction Build and maintain strong relationships with orthopedic doctors, hospital staff, and purchase departments Follow up regularly to ensure customer satisfaction and repeat business Assist in resolving customer queries and provide after-sales support 3. Distributor/Dealer Support Coordinate with local distributors or dealers for order placements, product availability, and deliveries En...

10+ years of SAP experience with at least 5+ years in SD leadership roles. Proven expertise in SAP SD configurations, integrations, and process optimization. Hands-on experience in SAP AVC & Logistics Variant Configuration. Strong knowledge of Order Management & Customer Interaction processes. Excellent client-facing, communication, and presentation skills. Ability to manage cross-functional teams and deliver results in complex environments. Strong problem-solving, leadership, and decision-making abilities

Process Associate - International Voice Process To schedule an Interview call - HR SHOAIB (+91 7019251229) Requirements:- - Excellent Communication in English. - Prior experience in US/UK/Australian voice process. - Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral. - Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solv...

We are seeking a highly customer-focused individual for the Customer Support (Chat) role at KVC Consultants Ltd. In this position, you will be responsible for providing excellent customer service in a friendly and courteous manner through chat, promptly addressing inquiries, and ensuring immediate resolution of customer concerns. Roles and Responsibilities: Provide splendid customer services to customers in a friendly and courteous manner at all times via chat. Adhere strictly to quality and compliance guidelines in all interactions. Demonstrate the ability to make quick decisions and respond to customer inquiries promptly, ensuring all concerns are resolved immediately. Handle multiple chat...

We are seeking a dedicated Customer Support Executive (Voice) to join KVC Consultants Ltd. This role is based in our office and requires excellent verbal communication skills in English to provide exceptional support to our international clientele. Roles and Responsibilities: Provide comprehensive customer support over the phone, addressing inquiries, resolving issues, and ensuring a positive customer experience. Effectively communicate with international customers, maintaining a professional and helpful demeanor. Adhere to company guidelines and procedures for customer interaction and issue resolution. Document customer interactions and resolutions accurately in the system. Collaborate with...

As a New Relic Architect at NTT DATA, you will play a crucial role in Monitoring and analyzing the infrastructure of New Relic. With 5+ years of hands-on experience in New Relic Administration, you will be responsible for designing and implementing New Relic Architecture. Your key responsibilities will include: - Hands-on expertise on New Relic APM, Synthetics, Infrastructure, Insights, Mobile, and Browser environments. - Experience in alert handling, standard availability, and performance report generation. - Utilizing New Relic APM features to identify performance bottlenecks in application code. - Configuring and fine-tuning New Relic agents, dashboards, and alerts for comprehensive visib...

Role Overview: You will be working as an Inside Sales Executive at D'Mak Energia, a leading manufacturer, wholesaler, exporter, and trader of a wide range of Power Distribution Panel, Electric Control Panel, APFC Panel, Automation Panels, LED Street Lights, etc. Your role will involve interacting with potential and existing customers through emails, telephone calls, and live website chats to persuade them to purchase the company's products and services. You will be responsible for generating qualified leads, creating suitable quotes, and processing purchase orders. Key Responsibilities: - Interact with potential and existing customers through emails, telephone calls, and live website chats -...

Role Overview: As a Technical Support Coordinator, you will be an essential part of our technical support team, responsible for facilitating communication between customers and technical support staff. Your role will involve ensuring prompt issue resolution and maintaining high levels of customer satisfaction. Key Responsibilities: - Act as the primary point of contact for customers seeking technical assistance. - Gather information and understand the nature of technical issues reported by customers. - Create, manage, and prioritize support tickets for timely resolution. - Assign tickets to appropriate technical support personnel based on expertise and workload. - Facilitate communication be...

As a Field Service Engineer, your role will involve installing and configuring UPS systems at customer sites. You will be responsible for performing routine maintenance, including regular inspections, preventative measures, and cleaning to ensure equipment's operational readiness. In case of technical issues, you will be required to troubleshoot, diagnose, and repair the UPS systems, including replacing faulty parts. Your key responsibilities will include providing technical support to customers by answering queries, offering guidance on equipment usage, and providing remote or on-site assistance. Additionally, you will be responsible for training customers on proper equipment usage, mainten...

As a Virtuoso Layout Engineer at Cadence, your main responsibility will be to meet with customers/prospects to identify and qualify opportunities. You will need to work out agreeable evaluation criteria, run through the evaluation process, and convert these opportunities into business. Your role will also involve assisting customers in deploying the tool and ensuring its smooth operation in production. Having a strong understanding of customer flow and excellent analytical skills to resolve issues impacting production schedules will be crucial. Handson knowledge of Advance Node layout and design rules would be considered a plus. Your job will require close interaction with the R&D and Produc...

Job Description: You will be responsible for installing CPE devices and managing daily partnerships. Your role will involve addressing partner queries, ensuring quality installations, and interacting with customers to troubleshoot device defects. Additionally, you will handle device queries, record job details in the CRM portal, and upgrade device software. Assembling and dismantling smartphones, repairing handsets, verifying devices for exchange, inspecting FTTx devices, and traveling to touch points will also be part of your responsibilities. You will train and support service points and fulfill adhoc responsibilities as per business requirements. Qualifications Required: - Proficiency in ...

Role Overview: You will be responsible for owning hardware designs throughout the entire production process, starting from gathering and documenting requirements to prototyping and debugging. Your role will involve designing architectures, reviewing schematics, collaborating with the layout team, optimizing the Bill of Materials (BoM), and conducting electrical signal validation. Key Responsibilities: - Gather and document requirements for hardware designs - Design architectures to meet specified requirements - Review and optimize schematics, collaborating with the layout team - Prototype and debug hardware interfaces - Conduct electrical validation of signals - Ensure projects progress smoo...

You will be the primary point of contact between the company and the customers, engaging with them both online and via audio calls. You will collaborate with the team and assist with various tasks such as computer work, organizing merchandise, and other responsibilities as required. **Key Responsibilities:** - Interact with customers online and through audio calls - Collaborate with the team on various tasks - Handle computer work efficiently - Organize merchandise effectively **Qualifications Required:** - Strong communication skills - Ability to work well in a team - Proficiency in computer work - Organizational skills The company offers benefits such as cell phone reimbursement and intern...

As a Collection Designer for the brand, your primary role will be to design a collection and oversee the manufacturing of those designs. Your responsibilities will include interacting with customers and recommending specific designs that align with their preferences. Key Responsibilities: - Designing a collection for the brand - Managing the manufacturing process of the designs - Interacting with customers to understand their preferences - Suggesting designs based on customer feedback Qualifications Required: - Bachelor's degree preferred Please note that this is a full-time position with a day shift schedule, and the work location is in person.,

As a Customer Service Executive at Helioster System, your role involves interacting with customers and handling their queries effectively. Your key responsibilities include: - Demonstrating good verbal and written communication skills - Fluency in English is a must - Excelling in customer interaction and handling - Experience in closing calls - Ability to multitask and manage multiple work streams concurrently - Effective communication with internal stakeholders - Meeting or exceeding established sales goals - Solution selling experience in the IT services market - Proficient in objection handling and negotiating with formal sales training - Collaborating effectively with team members and pa...

As a Field Technician at IKIN, your role will involve installing, servicing, troubleshooting, and maintaining our smart lock systems at client locations. You will be required to travel frequently within your assigned area to ensure the functionality of the smart locks. Your key responsibilities will include: - Performing installation, servicing, and preventive maintenance of smart lock systems at customer sites. - Conducting diagnostics and troubleshooting to promptly identify and resolve technical issues. - Ensuring on-time completion of scheduled service visits and maintenance tasks. - Providing technical support and training to clients on product usage and features. - Maintaining accurate...

About Superfans At Superfans , we help brands build deeper connections with their customers turning casual buyers into loyal fans. Our platform is used by growing DTC brands to engage, reward, and retain their communities. We re a small but passionate team that believes every customer interaction is a chance to create a lasting impression and we re looking for someone who shares that belief. About the Role We re looking for a Customer Support Executive who loves solving problems and making customers smile. You ll be supporting our US-based customers during their working hours, helping them get the most out of Superfans, and ensuring they always feel heard and supported. What You ll Do Be the...

Sandvik Mining SA India is looking for a Workshop Manager(Drill) At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best opportunity for you today, we are already thinking ahead to the best opportunity for you tomorrow. So now we challenge you: Think one step further, and then take it! Key performance areas The role of the Workshop Manager is to supervise the activities of the teams in the workshop, maintaining work in progress and perform hands on tasks when required while overseeing employees working within this area to ensure maximum levels of productivity to meet required deadl...

Job Description Duties and Responsibilities Job Title: Software Engineer Development Department: Development Prepared By: Team Manager, Development Reports To: Team Manager, Development Date: April 2021 A. Job Description Objective This position requires sound technical knowledge in relevant areas to participate in technical and design discussions as required, to understand technical requirements and to do the necessary developments, testing as per design by the product design team. This position also requires very good communication skills to communicate with overseas Development, Project, Support and other team and with internal / external customers. This position should possess good analy...

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Ellakiya 9514166620 for more info Regards Ellakiya 9514166620

As a Sales Executive at Sun Share Energy, you will play a crucial role in driving our business growth by identifying, pursuing, and closing sales opportunities for our solar energy solutions. Responsibilities: Prospect and generate leads through various channels, including cold calling, networking, and referrals. Conduct thorough needs assessments with prospective clients to understand their energy requirements, budget constraints, and sustainability goals. Educate clients on the benefits of solar energy and Sun Share Energy's products and services. Develop and present tailored proposals and quotations based on clients' specific needs and objectives. Negotiate terms and conditions of sales a...