668 Customer Interaction Jobs - Page 8

At NAVEX, were making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. Thats a serious impact. We are looking for a new Technical Specialist to join our fun, close-knit team that’s respectful of everyone and committed to your continued growth and success! As a Technical Specialist, you will be responsible for managing updates and changes to current customer solutions as a component of our implementation process. You will engage with customers and internal NAVEX technical, implementation and consulting resources to ensure seamless migration and integration into our application(s). Additionally, you will work to achieve deadline-driven deliverables to ensure exceptional customer satisfaction and achieve expectations. The ideal candidate will thrive in a team-oriented environment, have a strong technical acumen and passion for engaging with customers. What you’ll get: Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability. What you’ll do: Partner with internal teams to deliver outstanding customer results Conduct customer meetings to ensure proper configuration of software to meet business needs Manage data mapping efforts, including the analysis of legacy data, mapping and importing activities Perform quality tests to confirm data integration success. Analyze, develop and maintain processes, procedures and requirements Create templates or custom reports based on customer needs Drive projects that improve project-related processes and our customer's experience Provide technical assistance to customers implementing our solutions; participate in customer design, process reviews and assist customers with data mapping transformations Update customer data per contracted agreement Write code samples, tutorials and content as needed Scope work orders and work requests, providing professionally written Statement of Work language What you’ll need: 2+ years’ experience helping customers implement integration services and solutions in a SOA architecture environment Experience importing and extracting data from relational databases and performing complex data mapping transformations Experience with SQL and SSIS Experience with User Provisioning and Authentication Experience with cloud-based solutions especially AWS Services Experience with PostgreSQL, XML, XSD, SSRS, IIS, and SFTP; SSH is desirable Experience working directly with customers and translating customer requirements into technical specifications Terrific troubleshooting, scoping, analytical and prioritization skills Ability to drive results through your job competencies of product and industry knowledge (service), technical aptitude and technical problem solving Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust Our side of the deal: We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay rate for this role is 1,075,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Pay progression based on your performance. We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

- Recruitment, Statutory & Payroll activities - Labor Welfare Activities - Facility Management and General Administrative tasks. - Client/Customer Interaction Required Candidate profile HR cum Admin Manager Female candidate Good communication skills Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Job Summary: We are seeking skilled and dedicated Field Technicians to join our team for the training of wall box installation The ideal candidate will be responsible for inspection, and troubleshooting wall box units at customer sites, ensuring that installations meet safety, quality, and regulatory standards, Key Responsibilities: Installation: Install wall boxes (e-g , electrical, utility, or network boxes) at designated sites as per specifications, Ensure proper alignment, connections, and functionality of wall boxes, Perform installation of necessary components, including wiring, connections, and equipment integration, Inspection and Troubleshooting: Conduct inspection to ensure wall box units are functioning correctly post-installation, Diagnose and troubleshoot issues related to wall boxes and resolve problems efficiently, Document and report any issues encountered during installation or inspection, Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process, Provide clear instructions for post-installation use, if necessary, Address any on-site questions or concerns regarding the installation, Compliance and Safety: Adhere to safety protocols and regulations at all times during installation, Ensure all installations are compliant with local building codes and regulations, Maintain a safe and clean work environment, Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner, Submit work orders, time logs, and other required documentation to management, Support: Creating the new network in region of East for the same wall box process, Requirements: Proven experience in wall box installation, or similar technical fields, Basic knowledge of electrical systems, wiring, and troubleshooting techniques, Ability to read and interpret blueprints, diagrams, and technical documentation, Strong problem-solving skills and attention to detail, Excellent communication and customer service skills, Ability to work independently and as part of a team, Willingness to travel to different installation sites, Allianz Group is one of the most trusted insurance and asset management companies in the world Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us, We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in, We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation, Great to have you on board Let's care for tomorrow,

Mission As a member of the IBA family and acting as a leading player in the field of Quality Assurance in Radiation Therapy and Medical Imaging, IBA Dosimetry continuously innovates solutions that enhance quality and outcome of cancer treatments Our products are distributed worldwide and we are very proud of our international cultural diversity Employees from over 30 different nations come to work every day sharing the same passion for developing product solutions that protect, enhance and save lives, You consider yourself as a professional in your field yet you are also eager to learn continuously Team spirit is part of your genes and new challenges boost your motivation, Responsibilities Systematically troubleshot, solve, and document customer complaints related to product issues by leveraging equal parts intuition and technical acumen Routine follow-ups to ensure resolution and customer satisfaction, Communication with customers related to handling customers requests and complaints, providing answers and solutions in timely fashion and in accordance with implemented process, Manage and dispatch all incoming customer communications (calls and emails) from both external (end users and distributors) and internal users in a timely fashion, Acquire deep product knowledge (technical and physics related) with the goal of providing comprehensive responses to customer queries, Maintain detailed records of customer interactions, process customer accounts, and file documents, Escalate complex customer issues to appropriate support teams, Follow communication procedures, guidelines, and policies, Recommend potential products or services to management by collecting customer information and analyzing customer needs, Remain continually informed and ready to deploy newly acquired knowledge towards resolution of new issues that may stem from recent product updates or newly discovered bugs, Requirements Masters degree in Medical Physics from a recognized institution or Dip R P from BARC(Govt of India) Clinical experience is most preferred, Intermediate familiarity with MS-Office SuiteExcel, Powerpoint, Word, etc Familiarity with applicable Medical Device Quality Systems (FDA, ISO), Basic knowledge of IT and networking fundamentals In depth-networking knowledge and/or certification (e-g Cisco) is a plus, Proficiency in spoken and written English, Affinity for teamwork and well-developed interpersonal skills, Ability to learn and apply newly acquired product training quickly, Willingness to work nights, up to 33% of workdays, Self-driven mindset and ability to work independently Devotion to customer success and a desire to put things right in under tight timelines What We Offer IBA offers you a flexible work environment and a competitive compensation package You have real possibilities to evolve within the organization and to create your own career path, supported by training programs to acquire new skills and ensure they stay sharp If you see the challenge and excitement to be part of a dynamic international team, please send us your meaningful application To enable a better comparison and fairness please apply exclusively online, Life at IBA At IBA, we value creativity, innovation, and a commitment to excellence As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance If youre ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team Lets shape the future of technology together! Apply today and be part of a mission that matters!

Role : Handles direct customer interactions, product sales and Gold Saving Scheme (GSS) enrollments 1.Explain product details, gold/ silver purity and pricing to customers 2. Promote and enroll customers in the Gold Saving Scheme 3.Assist customers with customization orders in co-ordination with supervisors. 4. Upsell and cross-sell jewellery items to maximize sales value 5. Follow up with customers after store visits.

1. Manage and qualify incoming leads through different platforms. 2. Understand customer requirements and preferences for UPVC doors and windows. 3. Provide product information, features, and benefits to customers. 4. Collaborate with sales team. Required Candidate profile 1. Good communication and interpersonal skills. 2. Strong product knowledge (UPVC doors and windows) or ability to learn. 3. Proficiency in CRM software and MS Office. 4. Customer-focused.

Roles of a Marketing Executive: Brand Promotion Build and promote the brand image across digital and offline platforms. Ensure consistent messaging and visual identity. Lead Generation Identify potential customers (dealers, OEMs, end-users). Create campaigns to generate quality leads. Market Research Collect data on customer preferences, competitor activities, and market trends. Suggest new product positioning or strategies based on insights. Content & Campaign Planning Plan daily/weekly/monthly marketing content for platforms like Instagram, YouTube, and WhatsApp. Work with designers and videographers to produce promotional material. Sales Support Work closely with the sales team to support offers, promotions, and pricing strategies. Provide brochures, catalogs, and digital pitch decks. Customer Engagement Respond to customer inquiries on social media. Collect feedback and reviews to improve brand trust. Event Management Organize or participate in trade shows, exhibitions, and dealer meetups. Online Advertising & SEO Run paid ads on platforms like Google, Instagram, and Facebook. Collaborate with SEO experts for website ranking improvements. Reporting & Analysis Track campaign performance (reach, clicks, conversions). Prepare monthly reports for management review. Coordination & Collaboration Coordinate with service, sales, and product teams to align messaging. Ensure timely promotions during product launches or updates.

We areseeking a talented and motivated Senior/Sales Engineer F&B to join our dynamic team. Key Responsibilities Region coverage South India (Andhra Pradesh /Telangana /Karnataka / Tamil Nadu / Kerala). Conductmarket research to identify potential customers in the F&B&S Sector inSouth India. Develop and implement targeted marketing strategies to reach potential customers in these sectors. Key account management including End Users, OEMs & System Integrators. Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites. Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling. Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers. Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors. Act as the customer's advocate and ensure their technical needs are met. Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India. Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints. Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support. Provide high-quality technical support to prospects and customers during pre- and post-sales situations. Understand and solve challenging application problems by recommending appropriate Watson-Marlow solutions. Update records in CRM interface for opportunitypipeline, appointments, lead and present business analytical data through CRM. Skills/Experience: InterpersonalInteraction Requirements: 1.Lead and communicate effectively with customers and colleagues to build strong relationships. 2.Quickly identify and solve technical issues to provide optimal customer service. 3.Prioritize tasks efficiently to meet project deadlines and targets. 4.Work independently and demonstrate strong self-motivation. 5.Follow procedural guidelines and work methodically to ensure consistent high-quality output. Educationand Experience Requirements: 1.Hold relevant diploma/degree in Bachelor/Mechanical Engineering, and a strong business background. 2.Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in F&B&S Industry applications. 3.Possess excellent written and spoken English communication skills. Skillsrequired: 1.Possess strong Hunter/Farmer mindset to proactively seek out new sales leads. 2.Negotiation skills. 3.Results and growth orientated. 4.Strong writing skills. Computercompetencies required for this position: 1.Be proficient in Microsoft Word for creating professional correspondence. 2.Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking. 3.Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM. Specificrequirements for completing essential functions of the position: 1.Willingness to travel domestically within India as needed for customer visits, site trials, and meetings. 2.Ability and willingness to travel regionally and internationally for training and conferences as required to keep up to date with industry trends and developments. At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days paid volunteering leave Comprehensive private healthcare An enhanced retirement plan Life assurance Additional support and benefits through our Everyone is Included Group Inclusion Plan

Roles and Responsibilities Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). ( Kolkata ) Type : Job Code # 244

We're looking for dedicated Customer Support Specialists to join a leading IT MNC in Kolkata for our International Voice and Chat process. As a Customer Service Representative, you'll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience across both voice and chat channels. This role specifically focuses on the ANZ Utilities industry , requiring a strong understanding of customer needs in this sector, a commitment to prompt, accurate, and compliant service, and the ability to manage a wide range of customer interactions. Key Responsibilities: Customer Interaction: Handle both inbound and outbound calls from customers or authorized third parties regarding all process and contingency situations. Issue Resolution & Complaint Handling: Promptly and accurately respond to customer needs and requests. Efficiently handle customer complaints , even during peak times, resolving issues and recommending the best available solutions. Data Management & Documentation: Accurately input data and verify information in relevant systems. Properly document each customer interaction as defined by the process. Back-Office Tasks: Ensure successful customer support by resolving back-office tasks when not actively engaged on calls. ANZ Utilities Domain Expertise: Demonstrate a strong understanding of utilities and associated market participants . Identify factors important to clients and manage vulnerable/priority customer tasks within the utility process framework. Quality & Compliance: Ensure customer-based quality parameters are measured and tracked . Adhere to all company policies and procedures, and strictly ensure privacy for customer-related information and assets. Customer Experience Focus: Utilize exceptional conversation skills, active listening , and strong language proficiency to articulate clearly and be easily understood. Adapt to diverse conversational styles and demonstrate strong ownership skills to enhance the overall customer experience. Problem-Solving & Negotiation: Exhibit effective problem-solving skills, including the ability to compare and evaluate solutions to best meet customer needs. Demonstrate the ability to negotiate and properly handle objections with customers. Continuous Learning: Stay current on company policies and procedures, and proactively identify opportunities for process improvement based on customer feedback and data analysis. Required Qualifications: Experience: Minimum 1 year of experience in International Chat Process - Customer Support is mandatory. Minimum 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Skills:Excellent verbal communication skills are essential. Exceptional conversation skills and proficient active listening abilities. Strong language skills; ability to articulate clearly and be understood. Demonstrated ability to adapt to diverse conversational styles and strong ownership skills. Experience in managing ownership of issues and overall customer experience. Ability to negotiate and properly handle objections with customers. Ability to stay current on company policies and procedures and set proper expectations. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #245 for Kolkata.

We're hiring Customer Support Specialists for an International Voice / Chat Process at a leading IT MNC in Kolkata. As a Customer Service Representative, you'll be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience across both voice and potentially chat channels. This role specifically focuses on the ANZ Utilities industry , requiring a strong understanding of customer needs in this sector and a commitment to prompt, accurate, and compliant service. Key Responsibilities: Customer Interaction: Handle both inbound and outbound calls from customers or authorized third parties regarding all process and contingency situations. Be responsible for prompt and accurate responses to customer's needs and requests. Issue Resolution & Complaint Handling: Handle customer complaints effectively, especially during peak times, resolving issues and advising on the best available resolutions. Compare and evaluate possible customer service solutions, recommending the best fit for customer needs. Data Management & Documentation: Input data and verify information in related systems as required. Properly document each customer interaction in the servicing systems as defined by the process. Back-Office Support: Ensure successful customer support through the resolution of back-office tasks when not actively handling calls. ANZ Utilities Domain: Demonstrate a strong understanding of utilities and associated market participants. Identify factors important to clients and manage vulnerable/priority customer tasks/processes within the realm of the utility process. Quality & Compliance: Ensure customer-based quality parameters are measured and tracked. Adhere to all company policies, procedures, and ensure privacy for customer-related information/assets. Customer Experience Focus: Be proficient in active listening, articulate clearly, adapt to diverse conversational styles, and demonstrate strong ownership skills to improve overall customer experience. Negotiate effectively and handle objections professionally. Required Qualifications: Experience: Minimum 1 year of experience in International Chat Process - Customer Support (as per key skills). Minimum 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory (as per job description). Skills:Excellent Verbal communication skills are essential. Exceptional conversation skills and proficient active listening skills. Strong language skills; ability to articulate clearly and be understood. Demonstrated ability to adapt to diverse conversational styles and manage ownership of issues. Ability to negotiate and properly handle objections with customers. Ability to stay current on company policies and procedures and set proper expectations. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #245 for Kolkata.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

Outpace Consulting Services is recruiting for Customer Support : International Voice . This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis: Diagnose and resolve technical issues related to software, hardware, network connectivity, and other system problems. Problem Resolution: Identify the root cause of technical problems and implement effective, lasting solutions. Documentation: Accurately log and track all customer interactions, reported issues, and their resolutions within the designated systems. Escalation Management: Identify and escalate complex or unresolved issues to more experienced technicians or management in a timely manner. Customer Satisfaction: Ensure a high level of customer satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies, products, and evolving customer needs. Collaboration: Work effectively with other support team members and internal departments to achieve collective goals. Required Skills & Qualifications: Technical Skills: Proficiency in computer systems, common software applications, and basic hardware components. Customer Service Skills: Demonstrated empathy, patience, and the ability to communicate effectively and professionally with customers, often in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise practical solutions. Communication Skills: Excellent verbal and written communication to convey technical information clearly and concisely to non-technical users. Documentation: Ability to create and maintain accurate technical documentation. Installation & Configuration: Basic experience or understanding of installing and configuring software and hardware. Time Management: Ability to manage multiple tasks, prioritize work effectively, and perform under pressure. Teamwork: Proven ability to collaborate effectively with team members and internal departments. CVs : [HIDDEN TEXT]

Outpace Consulting Services is recruiting for Customer Service . This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis: Diagnose and resolve technical issues related to software, hardware, network connectivity, and other system problems. Problem Resolution: Identify the root cause of technical problems and implement effective, lasting solutions. Documentation: Accurately log and track all customer interactions, reported issues, and their resolutions within the designated systems. Escalation Management: Identify and escalate complex or unresolved issues to more experienced technicians or management in a timely manner. Customer Satisfaction: Ensure a high level of customer satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies, products, and evolving customer needs. Collaboration: Work effectively with other support team members and internal departments to achieve collective goals. Required Skills & Qualifications: Technical Skills: Proficiency in computer systems, common software applications, and basic hardware components. Customer Service Skills: Demonstrated empathy, patience, and the ability to communicate effectively and professionally with customers, often in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise practical solutions. Communication Skills: Excellent verbal and written communication to convey technical information clearly and concisely to non-technical users. Documentation: Ability to create and maintain accurate technical documentation. Installation & Configuration: Basic experience or understanding of installing and configuring software and hardware. Time Management: Ability to manage multiple tasks, prioritize work effectively, and perform under pressure. Teamwork: Proven ability to collaborate effectively with team members and internal departments.

Outpace Consulting Services is recruiting for Customer Support : Chat and Voice Process Teleperformance. This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis: Diagnose and resolve technical issues related to software, hardware, network connectivity, and other system problems. Problem Resolution: Identify the root cause of technical problems and implement effective, lasting solutions. Documentation: Accurately log and track all customer interactions, reported issues, and their resolutions within the designated systems. Escalation Management: Identify and escalate complex or unresolved issues to more experienced technicians or management in a timely manner. Customer Satisfaction: Ensure a high level of customer satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies, products, and evolving customer needs. Collaboration: Work effectively with other support team members and internal departments to achieve collective goals. Required Skills & Qualifications: Technical Skills: Proficiency in computer systems, common software applications, and basic hardware components. Customer Service Skills: Demonstrated empathy, patience, and the ability to communicate effectively and professionally with customers, often in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise practical solutions. Communication Skills: Excellent verbal and written communication to convey technical information clearly and concisely to non-technical users. Documentation: Ability to create and maintain accurate technical documentation. Installation & Configuration: Basic experience or understanding of installing and configuring software and hardware. Time Management: Ability to manage multiple tasks, prioritize work effectively, and perform under pressure. Teamwork: Proven ability to collaborate effectively with team members and internal departments.

Outpace Consulting Services is recruiting for BPO : Customer Service . This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis: Diagnose and resolve technical issues related to software, hardware, network connectivity, and other system problems. Problem Resolution: Identify the root cause of technical problems and implement effective, lasting solutions. Documentation: Accurately log and track all customer interactions, reported issues, and their resolutions within the designated systems. Escalation Management: Identify and escalate complex or unresolved issues to more experienced technicians or management in a timely manner. Customer Satisfaction: Ensure a high level of customer satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies, products, and evolving customer needs. Collaboration: Work effectively with other support team members and internal departments to achieve collective goals. Required Skills & Qualifications: Technical Skills: Proficiency in computer systems, common software applications, and basic hardware components. Customer Service Skills: Demonstrated empathy, patience, and the ability to communicate effectively and professionally with customers, often in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise practical solutions. Communication Skills: Excellent verbal and written communication to convey technical information clearly and concisely to non-technical users. Documentation: Ability to create and maintain accurate technical documentation. Installation & Configuration: Basic experience or understanding of installing and configuring software and hardware. Time Management: Ability to manage multiple tasks, prioritize work effectively, and perform under pressure. Teamwork: Proven ability to collaborate effectively with team members and internal departments.

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Mohali Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Sales Target Attainment Achieve designated sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Neatly fold garments and stack them Ensure correct usage of hangers and size cubing Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Requirements: Minimum 10th grade education Age between 18-25 years Open to male candidates 6 days working (with a week off between Monday to Thursday, any day) Benefits Salary- 12000 NTH + PF & ESIC

Telemarketing Team Leader Designation Telemarketing Team Leader Job Title: Telemarketing Team Leader Used Car Sales Role Summary: The Telemarketing Team Leader Used Car Sales is responsible for leading and motivating a team of telemarketers to generate leads, book showroom or test drive appointments, and support the overall sales process of pre-owned vehicles. This role demands strong leadership, sales acumen, and the ability to handle customer objections related to used vehicle quality, price, and warranty. Key Responsibilities: Team Leadership & Coaching Supervise a team of telemarketers, ensuring daily targets and call quality standards are met Conduct onboarding, sales training, and regular upskilling sessions focused on used car features, pricing, and financing Lead by example with proactive call handling and objection resolution Telemarketing Operations Manage daily calling schedules and lead distribution Drive outbound campaigns to follow up with leads from online portals, website inquiries, trade-ins, or previous customers Develop scripts and rebuttals tailored to used car sales, addressing concerns like vehicle history, mileage, or condition Sales Coordination & Lead Management Work closely with the Used Car Sales Manager to prioritize high-potential leads Ensure accurate CRM updates, proper follow-ups, and appointment confirmations Monitor lead-to-show and show-to-sale conversion rates and optimize the process Reporting & Optimization Track daily, weekly, and monthly KPIs for individual agents and the team Analyze performance data to identify trends, training needs, or process improvements Submit regular performance reports to senior management Customer Interaction & Quality Control Monitor calls for quality assurance and compliance Handle escalations professionally and ensure customer satisfaction Skills & Qualifications: 2+ years of experience in telemarketing or inside sales, preferably in the automotive industry or used car market Proven experience in leading or mentoring a sales team Excellent communication, persuasion, and problem-solving skills Familiarity with used car inventory systems, CRM platforms (e.g., AutoRaptor, VinSolutions) Understanding of vehicle valuation, financing options, and after-sales services Strong organizational and time-management skills

AppsForBharat is a rapidly growing, Series B-funded faith-tech startup backed by India s best venture capital investors, including Fundamentum, Susquehanna Asia VC, Peak XV partners (prev. Sequoia Capital), Elevation Capital, & BEENEXT. Our highly ambitious team comprises alumni from prestigious institutions like IITs & IIMs, with extensive experience in scaling high-growth startups. Our core mission is to enrich individuals spiritual lives through innovative technology. Our flagship product, Sri Mandir, launched in November 2020, is the world s largest app for Hindu devotees, serving as a digital sanctuary for millions globally. We aim to serve hundreds of millions more in the coming years, driven by overwhelming user love. The devotion market in India is a significant $44B opportunity, growing at 10% CAGR, primarily offline and unorganised. Within this, temples drive approximately $27B in GMV through offerings, services, and commerce. Tourism to religious places alone represents a $10B opportunity. The Sri Mandir app is experiencing rapid growth, at 20-25% month-on-month. Sri Yatra by Sri Mandir is our exciting new venture, dedicated to making spiritual travel seamless and enriching. Were building unique travel packages to sacred pilgrims & rituals, connecting devotees with divine teachings and a vibrant community. Your Role: Lead with Purpose We re looking for an energetic and empathetic Telesales Team Lead to guide our growing sales team. As a team lead, you ll mentor and motivate our telesales executives, drive results with empathy, and ensure each customer interaction reflects the values of trust , devotion , and service that define Sri Yatra. Key Responsibilities Lead, mentor, and inspire a telesales team to consistently meet and exceed targets Monitor daily KPIs: conversion rates, call quality, follow-ups, and revenue contribution Conduct regular call reviews and provide constructive coaching and feedback Support team members in handling complex queries and closing high-value bookings Ensure adherence to sales processes, CRM protocols, and lead handling SOPs Collaborate with operations and product teams to ensure smooth customer journeys Participate in hiring, onboarding, and training new team members Be a pillar of support in escalations and maintain a performance-driven yet compassionate culture What We re Looking For 3 5 years of telesales experience, with at least 1 year in a leadership role Proven success in meeting or exceeding sales targets in a fast-paced environment Excellent coaching and people management skills; high emotional intelligence Proficiency with CRM systems, sales dashboards, and funnel tracking Experience in spiritual travel, religious tourism, or pilgrimage services is a big plus Ability to lead with calmness, clarity, and a deep sense of purpose What You ll Get Performance-Linked Incentives Mid-Week Recharge : Weekly off on Wednesday or Thursday Growth Path : Be part of a rapidly growing team with opportunities for leadership advancement Meaningful Work : Help thousands experience the spiritual journey of a lifetime Apply for this position Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx.

Senior QA Engineer Company Overview: Virtana delivers the industry s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud. As we continue to expand our portfolio, we are seeking a highly skilled and hands-on Senior QA Engineer with strong Automation focus to contribute to the futuristic development of our Platform. Position Overview: As a Senior QA Engineer, you will play a critical role in driving quality across our product offerings. You will work closely with developers and product/support teams to ensure that our storage and networking monitoring solutions are thoroughly tested and meet enterprise-level reliability. A strong background in automation testing using Python and scripting is essential, along with proven debugging experience in enterprise products utilizing AWS, Cloud, and Kubernetes technologies. You will act as a key advocate for quality across the organization, interacting with diverse teams and stakeholders to push the boundaries of product excellence. Key Responsibilities: QA and Automation Testing: Come up with exhaustive test plans and automation test-cases using Python and scripting languages to validate end to end real world scenarios. Enterprise Product Testing: Test enterprise-grade products deployed in AWS, Cloud, and Kubernetes environments, ensuring that they perform optimally in large-scale, real-world scenarios. Debugging and Issue Resolution: Work closely with development teams to identify, debug, and resolve issues in enterprise-level products, ensuring high-quality and reliable product releases. Test Automation Frameworks: Develop and maintain test automation frameworks to streamline testing processes, reduce manual testing efforts, and increase test coverage. Customer Interaction: Be open to interacting with cross-geo customers to understand their quality requirements, test against real-world use cases, and ensure their satisfaction with product performance. Voice of Quality: Act as an advocate for quality within the organization, pushing for excellence in product development and championing improvements in testing practices and processes. Documentation: Create and maintain detailed documentation of testing processes, test cases, and issue resolutions, enabling knowledge sharing and consistent quality assurance practices. Qualifications: Bachelor s or master s degree in computer science, Software Engineering, or a related field. 6+ years of hands-on experience in QA and automation testing, with a strong focus on Python and scripting. Proven experience in testing and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments. Solid understanding of storage and networking domains, with practical exposure to monitoring use-cases. Strong experience with automation testing frameworks, including the development and execution of automated test cases. Excellent debugging, problem-solving, and analytical skills. Strong communication skills, with the ability to collaborate with diverse teams across geographies and time zones. Experience in working in agile development environments, with a focus on continuous integration and delivery. Passion for quality and a relentless drive to push the boundaries of what can be achieved in product excellence. Why Join Us: Opportunity to play a pivotal role in driving quality for a leading performance monitoring company with a focus on storage and networking monitoring. Collaborative and innovative work environment with a global team. Competitive salary and benefits package. Professional growth and development opportunities. Exposure to cutting-edge technologies and enterprise-level challenges. If you are a passionate QA Engineer with a strong background in automation, testing, and debugging in AWS, Cloud, and Kubernetes environments, and if you are eager to be the voice of quality in a rapidly growing company, we invite you to apply and help us raise the bar on product excellence. Please submit your resume, along with a cover letter highlighting your relevant experience and how you plan to champion quality in this role. or You can schedule with us through Calendly at https: / / calendly.com / bimla-dhirayan / zoom-meeting-virtana #LI-Hybrid

GoAid Ambulance is looking for Telecaller to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines

Berkeley Hyundai is looking for Telecaller to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines