3121 Customer Interaction Jobs - Page 7

Identify and target SMEs for MSME loans, promote products, and recommend suitable solutions. Meet clients, assess financing needs, explain loan features. Achieve sales targets, ensure compliance, and update management on MSME market trends.

Handle incoming customer chats and provide instant, accurate,and relevant responses. Identify customer needs, clarify information,and offer appropriate solutions or alternatives. Maintain records of customer interactions, issues, and feedback. Required Candidate profile Collaborate with internal teams to resolve complex queries. Follow up with customers to ensure their issues are fully resolved.

Job Summary Join our team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and Hi-Tech domain knowledge to provide exceptional customer support. With a hybrid work model and day shifts you will play a crucial role in enhancing customer satisfaction and driving operational efficiency. Your contributions will directly impact our companys success and customer loyalty. Responsibilities Provide comprehensive support to customers through multiple channels ensuring timely and effective resolution of inquiries and issues. Utilize your strong English communication skills to engage with customers and deliver clear and concise information. Collabora...

*"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clien...

APQP New Project Development Design Validation & Product Validation Customer Interaction & Project Timeline Status Risk Management in Projects during Development

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Dhanlakshmi 9514266618 for more info Regards Dhanlakshmi 9514266618

Responsibilities: Conduct interactive and engaging training sessions on communication, customer interaction, and professional behavior. Design and deliver Voice & Accent (VnA) and Soft Skills training modules tailored to business needs. Assess participants communication abilities and provide constructive feedback for improvement. Collaborate with operations and quality teams to identify training needs and skill gaps. Develop training materials, role plays, and assessments to enhance learning outcomes. Monitor trainee performance and track progress through evaluations and reports. Continuously update training techniques and content to align with industry standards. Experience: Minimum 1 year ...

Responsibilities: Conduct interactive and engaging training sessions on communication, customer interaction, and professional behavior. Design and deliver Voice & Accent (VnA) and Soft Skills training modules tailored to business needs. Assess participants communication abilities and provide constructive feedback for improvement. Collaborate with operations and quality teams to identify training needs and skill gaps. Develop training materials, role plays, and assessments to enhance learning outcomes. Monitor trainee performance and track progress through evaluations and reports. Continuously update training techniques and content to align with industry standards. Experience: Minimum 1 year ...

Responsibilities: Conduct interactive and engaging training sessions on communication, customer interaction, and professional behavior. Design and deliver Voice & Accent (VnA) and Soft Skills training modules tailored to business needs. Assess participants communication abilities and provide constructive feedback for improvement. Collaborate with operations and quality teams to identify training needs and skill gaps. Develop training materials, role plays, and assessments to enhance learning outcomes. Monitor trainee performance and track progress through evaluations and reports. Continuously update training techniques and content to align with industry standards. Experience: Minimum 1 year ...

Job description: Roles and Responsibilities: Manage front office operations, ensuring a smooth flow of visitors. Desired Candidate Profile: 2-7 years of experience in front desk or front office management in a hospital setting. Strong knowledge of front office operations, including appointment scheduling and registration processes. Excellent communication skills for effective interaction with families and professionals. Ability to work independently in a fast-paced environment while prioritizing tasks efficiently.

Position Overview: Every career with us is a journey that is full of adventure and challenge. We are rapidly expanding our domestic and international offices by hiring outstanding talent across various departments / locations. To discover your journey as a Quality Auditor please go through the below: Job Accountability: Audit Chats, Calls and emails of sales and support representatives to ensure excellent customer experience and effective product presentation. Follow the Critical to Quality (CTQ) while auditing chats, Emails, and calls. Maintain audit records of each sale and support representatives. Also maintain the same at team level. Monitor sales and support representative s product kno...

Handle inbound calls related to Retail Liabilities and Credit Cards, addressing customer queries and requests promptly and professionally. Identify opportunities for cross-selling banking products during customer interactions to enhance customer value and business growth. Ensure quality communication and customer service are maintained within established productivity and service benchmarks. Maintain accurate logs and comply with information security and quality process norms consistently. Act on feedback from Team Leaders or Quality Coaches to improve individual and team performance. Initiate outbound calls to customers to offer additional banking products and services. Identify potential le...

Role & responsibilities Project Engineer/Executive to provide a vital support to the sales team. the role includes pre-sales Coordination,preparation of techno-commercial offers and Collaboration with cross-functional teams to ensure smooth project execution.the ideal candidate should have excellent communication skills, a collaborative mindset and strong technical aptitude.

Responsible for driving corporate sales growth in Ahmedabad by acquiring new clients, maintaining strong relationships, and executing strategic business plans to expand the companys presence and achieve revenue targets. Travel allowance

Job Title: Assistant Manager Sales & Merchandising Function: Sales Support / Customer Service / Merchandising Reports To: Head – Sales & Merchandising About the Role We are hiring an Assistant Manager – Sales & Merchandising to manage customer relationships, coordinate with production teams, and ensure seamless execution of orders in Schiffli embroidery. This role requires balancing sales support, order planning, approvals, and production coordination — ensuring customers receive the right quality, on time, every time. Experience in the textile industry is a must — preferably in: Schiffli Embroidery Fabrics Manufacturing Dyed Fabrics Manufacturing Knits Manufacturing Fabric Export House Key ...

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experienc...

Key Responsibilities Develop and implement sales strategies to achieve company goals and revenue targets. Identify and pursue new business opportunities , exploring untapped markets and customer segments. Build and maintain strong relationships with clients to ensure customer retention and satisfaction. Conduct market research and competitor analysis to stay informed about industry trends. Present products or services to prospective clients and negotiate contracts effectively. Maintain accurate sales records and documentation of customer interactions. Collaborate with marketing and customer service teams to deliver high-quality customer experiences. Provide post-sales support and promptly ad...

Job Profile - The Job Profile is 3rd party payroll by Team Lease. Looking a sales promoters for South Point Mall (Gurgaon-Sector 53) Good English and Hindi Communication.

Job Summary The SPE-CX-Multi Channel Helpdesk role is designed for individuals with 2 to 3 years of experience in customer service management. The primary focus is on enhancing customer satisfaction through effective communication across multiple channels. The role requires working from the office with rotational shifts ensuring seamless customer interactions and support. Responsibilities Manage customer inquiries efficiently across various communication channels to ensure timely resolution. Provide exceptional customer service by understanding customer needs and offering appropriate solutions. Collaborate with team members to improve service delivery and customer satisfaction. Utilize custo...

As a Technical Sales Engineer, your role involves preparing technical and commercial quotes aligned with customer requirements, especially in Valves Sizing and Selection. Your responsibilities include converting customer orders into clear plant orders, ensuring timely submission of Techno-Commercial quotes to end customers, and interacting with customers regarding order status and project progress. You will also engage in Technical Bid Analysis/Evaluation, ensuring the selection of the right product with accurate calculations according to international codes such as API, ASME, IBR, NACE std, and special testing procedure requirements. Additionally, you will provide technical and commercial s...

As a Brand Promoter at apna.co, you will be responsible for promoting Swiggy instamart, a 10-minute grocery delivery service, to customers in Bhubaneswar, Ranchi, Kolkata, Patna, Siliguri, and Jamshedpur. Your role will involve fieldwork, engaging with customers, and assisting them in downloading the app on their devices. Key Responsibilities: - Conduct field visits to meet with customers - Promote Swiggy instamart and encourage app downloads on customer devices Qualifications Required: - Strong communication skills - Ability to engage with customers effectively - Prior experience in sales or customer service is a plus Please note that the location for this role is in Bhubaneswar, Ranchi, Ko...

As a Customer Interaction Specialist at our company, your role will involve responding to customer queries, complaints, and requests via various channels such as phone, email, chat, or in person. You will be responsible for providing accurate information about our products, services, or policies while maintaining a professional and empathetic tone in all interactions. Key Responsibilities: - Identify and assess customer needs to achieve first-contact resolution - Troubleshoot issues and provide appropriate solutions or alternatives - Escalate unresolved or complex issues to the appropriate department or supervisor Documentation and Reporting: - Record customer interactions, issues, and resol...

As a Sales Assistant in our jewellery store, you will be responsible for supporting senior sales staff in various tasks to ensure customer satisfaction and drive sales. Your key responsibilities will include: - Assisting senior sales staff with customer interactions, product presentations, and closing sales. - Learning about our jewellery collections, including materials, design elements, and pricing, to better assist customers. - Developing strong relationships with new and existing clientele, understanding their needs, and exceeding expectations. - Contributing to achieving sales targets and exceeding quotas by actively participating in sales activities. - Staying informed about current je...

As an International Customer Service Representative at our company, your role is crucial in delivering exceptional support to our global customer base through chat and voice channels. Your responsibilities will include: - Handling inbound and outbound customer contacts from international clients via chat and phone, addressing inquiries, resolving issues, and providing accurate information. - Diagnosing and troubleshooting complex customer problems related to our products/services, escalating issues when necessary, and ensuring timely follow-up. - Maintaining high customer satisfaction scores (CSAT) and adhering to all company policies, procedures, and quality standards. - Accurately document...

As an Application Engineer at Circor Industrial Pumps in Thane, India, you will play a crucial role in providing comprehensive support to Functional Sales, Direct Sales, and Distribution Sales for Industrial Pumps business. Your responsibilities will involve reviewing customer requirements, proposing solutions based on the Circor product portfolio, and leading expert discussions on plant system configuration and design with customers. You will act as a trusted advisor in all subjects related to Pump and Application Engineering. Key Responsibilities: - Review customer requirements and propose solutions based on the Circor product portfolio - Lead expert discussions on plant system configurati...