668 Customer Interaction Jobs - Page 7

Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: Joining Maersk means a career where you directly contribute to the success of our global operations. We provide ample opportunities for professional and personal growth, encouraging you to join a forward-thinking team that embraces innovation and cutting-edge technologies. You'll collaborate with diverse colleagues, gaining exposure to international business practices, all while benefiting from our commitment to work-life balance and flexible working arrangements. Position Summary: As a Customer Service Representative specializing in inbound calls, you will be the primary point of contact for our valued customers. This role involves interacting with customers via inbound calls (or emails, as needed) to provide customer service support and resolve routine to complex problems regarding Maersk's products or services. You will be instrumental in clarifying customer requirements, probing for understanding, and utilizing decision-support tools to provide appropriate resolutions. We are looking for someone with excellent communication skills in English and a strong customer-centric approach. Key Responsibilities: Customer Interaction: Interface with customers via inbound calls, emails, and other communication channels. Greet customers in a courteous, friendly, and professional manner, using agreed-upon procedures. Issue Resolution: Clarify customer requirements, probe for understanding, and utilize decision-support tools and resources to appropriately provide resolution. You should be able to handle complex queries from customers and resolve them independently. Empathy & Rapport Building: Listen attentively to customer needs and concerns, demonstrate empathy, and maximize opportunities to build rapport. Performance Standards: Ensure service delivered to our customers meets contractual Key Performance Indicators (KPIs). Knowledge & Tool Utilization: Continuously learn and effectively use internal tools and required knowledge to handle customer queries, requests, and complaints efficiently. Customer Satisfaction & Business Performance: Actively participate in activities designed to improve overall customer satisfaction and contribute to enhanced business performance. Sales Enhancement: Offer additional products and/or services to improve sales opportunities where appropriate. Documentation & Information Retrieval: Accurately track, document, and retrieve information for customer queries, requests, and complaints to ensure comprehensive resolution records. Problem-Solving: Demonstrate strong probing and problem-solving skills to address and resolve customer issues effectively. Continuous Improvement: Confirm customer understanding of the solution provided and offer additional customer education as needed to prevent future issues. Candidate Profile: Experience Mandate: Minimum of 2.5 years of inbound call center experience is mandatory. Education: Graduate or Undergraduate in any discipline (specific educational requirements may vary based on job requirements). Customer Service Orientation: Courteous with a strong customer service orientation. Technical Proficiency: Strong computer navigation skills and general PC knowledge. Communication Skills: Ability to effectively communicate, both written and verbally, with excellent English language proficiency. Dependability & Detail: Dependable with strong attention to detail. Adaptability: Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly. Resilience: Tolerance for repetitive work in a fast-paced, high-production work environment. Teamwork: Ability to work effectively as a team member, as well as independently. Professionalism: Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner. Flexibility: Ability to rotate shifts, as needed. To Apply: We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [ [HIDDEN TEXT] ].

Skill Booking Systems, Customer Acceptance Communication Ethics Speaker Acquisition Customer Connectivity Minimum Qualification BCA, BBA, B.Com Working Language English / Tamil. Job Description Serve as point of contact for customers on any Logistics related issues. Collaborate with Customer service, Quality, Planning, and Purchasing to resolve issues or queries they may have. Responsible for stocking shelves, organizing cartons, and performing inventory counts.

About us: We are a world-renowned consumer brand company for innovative and trendy products with its world headquarters in Canada. Established in 1978, Koolatron markets its products through various prestigious retailers and through major ecommerce marketplaces in North America and UK. We have major expansion plans to start operations in Australia, China and India. We are looking for cracker jack go-getters who are also team players to join us on this path of spectacular successful journey. Key Responsibilities Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. Product & Service Knowledge Maintain an in-depth understanding of Koolatron's products, services, policies, and systems. Educate customers on product usage and troubleshooting. Customer Relationship Management Build and maintain strong customer relationships through positive communication. Update customer profiles and records as necessary. Promote company values and brand image in every customer interaction. Reporting & Documentation Accurately log all customer interactions in CRM software. Document complaints, feedback, inquiries, and resolutions for future reference. Submit daily or weekly reports as requested by supervisors. Continuous Improvement Attend regular training sessions to stay updated on new products and support processes. Suggest improvements to customer support procedures based on feedback. Participate in team meetings and quality audits. Work Location : Viman Nagar, Pune Work Timings : 3pm to 1 am 5 Days working

Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Approx. Salary = Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Role & responsibilities Product development & Process knowledge, Customer/Supplier Handling, Project management Part code / FG code creation, CAPEX Planning, Make NPD Document & NPD Sheet, CIJ/PR release for tooling and all capital items, RFQ release APQP preparation, PPAP Documents, Tool/Die development planning, PFMEA, Control Plan., FTG development, DVP, Assy Line setup, Packaging development, Product FTR on vehicle. QMS Awareness-IATF16949 , NPD documentation, Customer specific NPD requirements. Preferred candidate profile

Upanal CNC Pvt Ltd is looking for a result-oriented and strategic Area Sales Manager with 4 to 8 years of experience in the metal forming machinery industry. The role involves managing regional sales operations, leading a sales team, developing new business, and expanding market share for products such as press brakes, shearing machines, bending/forming equipment, and automation solutions. This is a leadership role suited for professionals with strong technical and commercial acumen in capital equipment sales. Key Responsibilities: • Manage sales operations across an assigned region for metal forming solutions. •Develop and execute territory-wise sales plans aligned with company goals. • Lead customer acquisition through cold calls, networking, industrial visits, and referrals. • Lead a team of Sales Engineers, providing guidance, training, and performance monitoring •Handle end-to-end key account management including technical presentations, proposal preparation, negotiations, and contract finalization. •Collaborate with application and service teams to ensure seamless order fulfillment and post-sales support. •Track competitor activity and provide actionable market insights to senior management. •Ensure timely collection of payments and resolve outstanding commercial issues. • Submit accurate forecasts, activity reports, and market feedback regularly. •Participate in trade shows, soft skills/technical training, marketing campaigns and product launches when required. Job Requirements: •4 to8 years of experience in technical sales of metal forming equipment. •Proven experience in managing territories, customer portfolios, and sales teams. •Strong understanding of press brake, shearing, punching, and forming machine technologies. •Demonstrated success in achieving sales targets and expanding business in competitive markets. •Exceptional communication, leadership, and negotiation skills. • Must be open to frequent travel across the assigned region. •Must hold a valid Passport and driving license. • If Required should be ready for relocation. Job Skills: •Strategic sales planning and execution •Team leadership and mentoring • In-depth knowledge of metal forming processes and applications • Proficiency in MS Office and CRM systems • Strong analytical and problem-solving skills •Presentation, forecasting, and key account handling skills

knowledge of customer handling knowledge of building and construction. design skills and knowledge. thinking and reasoning skills. complex problem-solving skills. to be thorough and pay attention to detail. Required Candidate profile customer handling

knowledge of customer handling knowledge of building and construction. design skills and knowledge. thinking and reasoning skills. complex problem-solving skills. to be thorough and pay attention to detail.

Sales and Inside Sales, Customer Retention, Customer Visits, surpassing predetermined sales targets, effective sales strategies, identifying new business opportunities, Identify potential big customers, understand their unique requirements, Required Candidate profile Good knowledge of chemical processes of Oil & Gas, Pharma, Bio-Phrama, Fertilizer, Specialty Chemicals .knowledge of process involved in new upcoming markets like H2 fuel, CNG, HCNG, CBG & HAZOP

Urgently Looking for Sales and Marketing Executive - Domestic & International for cosmetic packaging company Located at Andheri - West . Candidate From Mumbai - Western Railway line shall be preferred or willing to travel to Andheri -West location . Roles and Responsibilities Develop new business opportunities through lead generation, client meetings, and negotiations. Manage existing clients by providing exceptional customer service, resolving issues promptly, and ensuring target achievement. Identify potential customers and develop strategies to acquire new ones through effective sales initiatives. Build strong relationships with clients through regular communication, empathy towards their needs, and proactive problem-solving. Collaborate with internal teams to achieve sales targets and maintain a high level of customer satisfaction. Payment follow ups. Prepare monthly MIS sales report. Coordination with factory for Samplings, Production and dispatch. To be responsible for attending exhibition, trade fairs and clients visits as per the business requirement Performing opening and closing procedures of sales and ensuring that all tasks were completed * Candidate with good communication skills shall be preferred. * Willing to travel - Domestic *Should have experience in B2B sales .

Urgently Looking for Sales and Marketing Executive - Domestic & International for cosmetic packaging company Located at Andheri - West . Candidate From Mumbai - Western Railway line shall be preferred or willing to travel to Andheri -West location . Roles and Responsibilities Develop new business opportunities through lead generation, client meetings, and negotiations. Manage existing clients by providing exceptional customer service, resolving issues promptly, and ensuring target achievement. Identify potential customers and develop strategies to acquire new ones through effective sales initiatives. Build strong relationships with clients through regular communication, empathy towards their needs, and proactive problem-solving. Collaborate with internal teams to achieve sales targets and maintain a high level of customer satisfaction. * Candidate with good communication skills shall be preferred. * Willing to travel - Domestic *Should have experience in B2B sales . Location : Andheri West

As Technical Pre-Sales & Application Engineer, you are the bridge between customer marketing teams and our product development organization You combine strong technical capabilities with business acumen and excellent communication skills that allow you to be equally effective with both customer marketing teams and internal engineering teams You excel at translating market-facing requirements into technical specifications that drive product development, Job Description In your new role you will: Act as the primary technical interface between customers and our product organization, Work directly with customer marketing teams to understand their market needs and strategic objectives, Translate customer business challenges into clear "what and why" requirements for our product requirements engineering team, Design, implement and manage continuous field trials of our end-to-end health solutions, Collect, analyze and prioritize customer feedback to drive product evolution, Develop compelling technical demonstrations and proof-of-concept implementations for customer marketing teams, Build and maintain strong relationships with customer technical stakeholders, Collaborate closely with product requirements engineering to ensure customer needs are properly understood and prioritized, Create detailed requirement documentation that captures both business objectives and technical needs, Track requirements through development cycles to ensure alignment with customer expectations, Deliver technical training on solution capabilities to customer marketing teams, Report on market trends and competitive positioning derived from customer interactions, Your Profile You are best equipped for this task if you have: A Master's degree in Engineering, Computer Science, or related scientific field, 5+ years of experience in technical pre-sales, application engineering, or similar customer-facing technical roles, Proven experience working directly with marketing teams at customer organizations, Strong background in requirements gathering and documentation techniques, Demonstrated ability to translate business needs into technical requirements, Experience in designing and executing field trials for data-driven solutions, Excellent presentation and technical communication skills, Track record of successful collaboration with product management and requirements engineering teams, Experience advocating for customer needs within product development processes, Ability to balance customer requests with product strategy and technical feasibility, Strong relationship-building skills across organizational boundaries, Fluent written and spoken English; additional languages are a plus, #WeAreIn for driving decarbonization and digitalization, As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals Be a part of making life easier, safer and greener, Are you in We are on a journey to create the best Infineon for everyone, This means we embrace diversity and inclusion and welcome everyone for who they are At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities We base our recruiting decisions on the applicant?s experience and skills, Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process, Click here for more information about Diversity & Inclusion at Infineon,

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See https: / / sell.amazon.in / grow-your-business / amazon-business-advisory for ABA program details & www.services.amazon.in for product details in India. As an Account Manager with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging brand owners and sellers at all points of their life cycle. You will have to identify and handhold sellers to deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate should have account management experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence se. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help understand the seller base and industry verticals of sellers managed for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Handhold sellers with valuable selection and establish long-term partnerships and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: 3+ years of experience in account management Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree 2+ years of sales experience

Job Title: Sr. Manager - Prescription Offering Digital Buildings Location: Bangalore , India About Schneider Electric: Schneider Electric is a global leader in energy management and automation, providing innovative solutions for efficiency and sustainability. We are dedicated to empowering all to make the most of their energy and resources, offering a dynamic and inclusive work environment that values individual contributions, fosters career growth, and rewards talent and performance. About the Role: We are seeking a highly skilled and experienced Sr. Manager - Prescription Offering for our Digital Buildings business. This managerial position requires deep understanding of Fire Alarm System, Access Control System, and BMS Solutions. The successful candidate will be responsible for managing product offerings, engaging with the consultant community, and leading technical discussions. This role involves significant travel across India for customer-facing activities and collaboration with cross-functional teams. Roles and Responsibilities: Product Management: Lead the product management efforts for Fire Alarm System and Access Control System offerings, including pricing, list price creation, material handling, and inventory management. Consultant Engagement: Build and maintain relationships with the consultant community, conducting technical discussions and workshops. Customer Interaction: Conduct customer-facing technical workshops and webinars, addressing customer requirements and providing solutions. Stakeholder Management: Manage global and internal stakeholders along with external partners and customers, ensuring effective communication and collaboration. Solution Design: Understand margin impacts and design effective solutions that meet customer needs. Presentation Skills: Develop and deliver presentations, showcasing product offerings and solutions to customers and partners. Cross-functional Collaboration: Work closely with cross-functional teams, including sales, business development, and end-user teams, to ensure seamless execution of product strategies. Launch Plans: Lead launch plans for new offerings, collaborating with marketing and communication teams. Channel Management: Manage B2B channels and partner ecosystems, understanding the B2B business model and driving channel strategies. Travel: Be ready to travel across India as needed to support sales, business development, and end-user teams. Portfolio Management: Own the entire product line for Fire/Access and be prepared to expand the portfolio in the future. Behavioral Attributes: Maintain a positive attitude and demonstrate strong behavioral attributes in all interactions. Critical Skills Required: Technical Expertise: Deep understanding of Fire Alarm System, Access Control System, and BMS Solutions. Product Management Experience: At least 8 to 10 years of experience in offering or product management. Consultant Engagement: Exposure to the consultant community and ability to travel for technical discussions. Pricing and Inventory Management: Experience in pricing, list price creation, material handling, and inventory management. Customer Workshops: Experience in conducting customer-facing technical workshops and webinars. Communication Skills: Excellent communication skills to manage global and internal stakeholders, external partners, and customers. Solution Design: Ability to understand margin impacts and design effective solutions. Presentation Skills: Strong presentation skills and experience in developing presentations. Customer Requirements: Exposure to handling customer requirements and providing solutions. Cross-functional Collaboration: Ability to work closely with cross-functional teams. Launch Plans: Experience in leading launch plans and collaborating with marketing/communication teams. Channel Management: Experience in B2B channel management and exposure to partner ecosystems. Travel: Willingness to travel across India as needed. Portfolio Management: Ability to own and expand the product portfolio. Behavioral Attributes: Positive attitude and strong behavioral attributes. Ideal Candidate: The ideal candidate will have a solid background in product management, particularly in the context of Fire Alarm System, Access Control System, and BMS Solutions. They should possess a strong track record of engaging with the consultant community and delivering high-quality solutions. Additionally, the candidate should demonstrate exceptional stakeholder management capabilities and the ability to effectively address customer concerns. Strong leadership, communication, and presentation skills are essential for success in this role. Experience Requirements Solution expert with strong knowledge of Digital Solution requirement. Proficiency in AutoCAD & MS Visio Strong knowledge of HVAC Control Systems, DDC / PL

Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Team in Bangalore . What you ll achieve As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 2+ years of experience in IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 2-4 years relevant experience Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30-June-25

Visit client sites for installation and commissioning of Strapack machines. Perform preventive and breakdown maintenance. Diagnose faults, replace components, and test machine functionality. Provide on-site training to machine operators and supervisors. Service Reporting & Documentation Fill job cards and service reports post each visit. Capture and upload service data in Zoho FSM or assigned app. Take before/after photos or videos as needed for service records. Customer Interaction Explain issues, service actions, and preventive tips to customers. Maintain a professional and polite approach on client sites. Escalate unresolved issues promptly to Service Head. Inventory & Spares Carry necessary tools and spares for service visits. Coordinate with the central team for spare part requirements. Maintain accountability for tools and inventory issued. Compliance & Safety Follow all safety protocols during machine handling and servicing. Ensure machines are fully operational and safe before handover. Requirements Eligibility Criteria Education : ITI / Diploma / B.E. in Mechanical, Electrical, or Mechatronics. Experience : Minimum 1\u20133 years of relevant experience in industrial machine servicing. Hands-on experience in packaging or automation machinery preferred. Skills Required : Strong mechanical/electrical diagnostic skills Field servicing discipline Basic English and Hindi communication Benefits Other Details Job Type : Full-Time, Field Role Travel Requirement : 80\u2013100% (PAN India) Evaluation : Based on service closure rate, punctuality, and customer feedback Benefits & Growth Plan Allowances Travel Allowance : Reimbursed as per approved company slab for outstation visits. Food Allowance : Reimbursed as per approved company slab for outstation visits. Stay Allowance : Lodge stay covered or reimbursed as per grade norms. Career Growth Path Year Position Key Focus Year 1 Trainee Technician Basic machine servicing, shadow learning, SOP training Year 2 Jr. Technician Independent handling of Strapack machine servicing Year 4 Sr. Technician Lead technician for AMC clients and high-value sites

Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions. Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.

What We Offer: It started with one Ridiculously Good idea create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment s notice, and mastering consistency in an ever-changing world. If thats something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs policies and procedures. Technical skills and qualifications: Computer literate Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethicIf yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Role and Responsibilities: Understand products and services offered by Amazon Launchpad and articulate its features and benefits to brands and stakeholders. Develop and deliver brand facing solutions to solve for critical business challenges for our sellers Own the brands growth and success within the program and continuously engage with sellers and internal teams to ideate on new solutions for seller success Analyze data with rigour and detail orientation, to identify and solve problems for brands on the program. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Focus on brand development and exceeding sales goals of our brands Discovery of strategic business opportunities for our brands through cross function collaboration with category teams, sales teams etc. Accountable to meet business goals for their function. Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. Works with the team to build weekly/monthly business reviews. Drive the reviews with partner teams, peers, management on a regular basis. Proactively gathers, analyzes, and shares data with management to influence business decisions. Works with the team to identify and implements solutions and pilots to drive process efficiencies business goals. Exhibits drives a culture of putting customer first with the team. Should capture the voice of customer and share customer pain points with the management team. 1+ years of sales experience Bachelors degree Ecommerce/Internet Industry experience

GITANJALI VIDHYALAY is looking for Telecaller to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities: Make outbound calls to customers to promote products and services, or follow up on recent purchases Respond to customer inquiries and provide information about products and services Resolve customer complaints and provide appropriate solutions Keep records of all customer interactions and transactions, updating customer information in a database as necessary Meet and exceed sales and customer satisfaction targets Continuously improve product and service knowledge to provide accurate information to customers Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings Follow all company policies and procedures, including those related to confidentiality and data security Participate in training and development opportunities to improve skills and knowledge 0 Adhere to schedules and work efficiently under pressure to meet deadlines

Date Posted: 2025-05-04 Country: India Location: 1st Floor (Part), H.No.6-2-30 / 1&2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad - 500004, India Scheduling & installing the job within estimated costs/Time schedules. Supervise/Monitor the Process & organizing stores. Management of subcontractor, his team & material. Preparing a monthly projection of job completion, inspection & handover. Monitoring the Project: Site Activity Management, Preliminary site preparation etc. Planning right tools for projects & Manpower planning Ensuring for safety in sites. Cost control in the Projects. Organizing for Administrative activities of the department. Customer interaction. Coordinating with various departments. ENVIRONMENTAL HEALTH AND SAFETY: Support EH&S efforts of the department and ensure implementation of EH&S Management systems and other local standards. Participate and facilitate participation of employees in the department in EH&S training and TBT as per EH&S plan. Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.

About this role: Wells Fargo is seeking a Securities Operations Representative In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualifications: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

NPD Mgr Rubber molded parts manufacturing industry Product development starting from understanding customer specifications before getting the order to the release of the products after qualification/fatigue test with the help of Design & Development Required Candidate profile Diploma / BE Mechanical Engineering or Polymer Engineering Experience 10-18 in New Product Development preferably from Rubber or Plastic Industry handling overseas customers knowledge of 2D / 3D CAD

Brief Responsible for providing on-site and remote technical support, maintenance, and troubleshooting for uninterruptible power supply (UPS) systems, PDU (Power Distribution Units), STS (Static transfer Switches), AHF(Active Harmonic filters) and other similar Power electronics products. The role requires extensive knowledge of UPS systems, strong analytical skills, and the ability to work independently or as part of a team to ensure the reliability and performance of power systems. Key Responsibilities: Technical Support: Provide on-site and remote support for installation, maintenance, and troubleshooting of UPS systems. Diagnose and resolve hardware, software, and network-related issues affecting UPS performance. Assist in the configuration and commissioning of new UPS installations. Preventive Maintenance: Conduct routine inspections and preventive maintenance on UPS systems to ensure optimal performance. Maintain accurate records of maintenance activities, including any repairs or replacements. Customer Interaction: Communicate effectively with customers to understand their needs and provide appropriate solutions. Train customers on the proper use and maintenance of UPS systems. Documentation and Reporting: Prepare detailed reports of service visits, including diagnostic findings, actions taken, and recommendations for future maintenance. Maintain up-to-date documentation of all service activities and customer interactions. Technical Training and Development: Stay current with the latest developments in UPS technology and industry best practices. Participate in ongoing training and professional development to enhance technical skills and knowledge. Compliance and Safety: Adhere to all safety protocols and guidelines to ensure a safe working environment. Ensure compliance with company policies and industry standards in all service activities. Qualifications: Education: Diploma/bachelor s degree in electrical engineering/Electronics Engineering. Experience: Minimum of 3 years of experience in UPS systems support or a related field. Experience with Vertiv Products is preferable. Technical Skills: Strong understanding of electrical and electronics principles and UPS technology. Proficiency in diagnosing and repairing UPS systems. Familiarity with network protocols and remote monitoring tools. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and manage multiple tasks effectively. Work Environment: The position may require travel to customer sites and may involve working in various environmental conditions. Flexibility to work outside regular business hours for emergency support and maintenance activities. Additional Requirements: Ability to travel as needed. Ability to lift and handle UPS components and equipment

Responsibilities: * Manage customer queries via software and call * Ensure timely order fulfillment & communication * Maintain spreadsheet database accuracy * Collaborate with influencers on campaigns Over time allowance Annual bonus