1163 Customer Interaction Jobs - Page 45

Responsible For: Responsible for the management of a portfolio of customers with an overall goal to achieve high customer retention rates and prevent churn Proactively drive customer adoption and continuously look for opportunities to increase customer loyalty and revenue growth Recognize expansion opportunities and effectively communicate to the Sales department for closure Ensure that with every customer interaction you are working to deliver value, providing an excellent experience, and supporting the customer in attaining their desired outcomes Lead strategic, cross-functional initiatives such as customer journeys, voice of customer, and product feedback Maintain relationships with targeted customers through phone conversations and meetings, as well as tracking emails and other business conversations timely in the correct application/CRM tool Engage in both proactive and reactive efforts to prevent or mitigate customer attrition Serve as the trusted advisor for customers, beginning at onboarding and extending through deployment Ensure overall customer satisfaction with PracticeSuite, including but not limited to support services and product functionality Ensure all customer issues are addressed timely and effectively by collaborating cross-functionality with many of the other PracticeSuite departments Strong communication skills, verbal and written Strong analytical and problem-solving skills Experience: 4+ years of account management within software technology and healthcare industry, HubSpot and Zoho or other CRM tool Location: Kochi/Mumbai/Coimbatore

PeakAlpha is an award winning, SEBI-registered, Mutual Fund Distributor and wealth management company, driven by one credo: to respect and manage others money as we would our own. Nineteen years in business and a host of awards later, PeakAlpha continues to be committed to building long-term relationships with customers, employees and associates. People are at the center of what we do because money ultimately must work for people and help them realize their goals. With state-of-the-art proprietary models and a team of qualified professionals, PeakAlpha crafts financial plans for all categories of customers from high-net-worth individuals to those starting on their professional journeys, families and individuals. PeakAlpha has always been guided by adherence to ethical business practices, managed and motivated our team to be customer-oriented team players and employ best possible financial planning processes and tools to transform lives. Key Responsibilities Handling customer/internal queries (transaction status, account statements etc) Handling execution of investments and related transactions for clients Taking ownership of customer s issues and following problems through to resolution Vendor management Processing of application forms for mutual funds, insurance and other transactions (scrutinizing, scanning, data entry, dispatching for processing) everyday within deadlines Maintain 100% system adherence by monitoring and tracking various TAT s and SLAs defined at each customer interaction point Reconciling all transactions daily MIS Management Qualifications Graduate/ Postgraduate in any discipline Minimum 3 5 years of industry experience Required Skills- Excellent communication, interpersonal and listening skills Good analytical skills Proficient in MS Excel Exposure to dashboard management is a plus High attention to detail and proven ability to manage multiple, competing priorities simultaneously Proven customer service experience Exhibit a deep sense of responsibility and ownership and operate independently, flexibly and proactively Ability to engage with people and build deep and high-quality relationships Growth and learning opportunities, working with the best subject matter experts in the industry Flexible work hours & Hybrid model A culture high on ethics and people focus, with opportunities for growth and development

Role & responsibilities : Manage and mentor a team of 6 to 10 customer quality engineers. Prepare & Implement Quality Road map to achieve the PPM, WC targets. Interaction with Customers on Quality issues update on need basis. Ensure that all customer specific requirements are implemented and followed through. Ensure process & product audits and drive closure of non-conformances. Lead Customer Concern meeting with CFT within plant and drive actions. Monitor the effectiveness of actions (ICA & PCA) for issues and declare the results and develop plan for prevent reoccurrence actions & Horizontal deployment. Driving pro-active improvements in design & process. Ensure Safe launch support at customer site during Job#1 + 90 days. Interact with other plant on benchmarking Customer support best practices. Update customers on actions implemented and work on reducing OE PPM. Conducting 4M audits and report to management for results. Leading PPAP preparation & approval from customers for every changes & implementations during the life of the product. Preferred candidate profile Bachelors Degree in Electrical or Electronics with a min of 20 years into Quality assurance function & hands on experience in handling Global & Indian OEMs. Strong in 8D methodology, IATF 16949, PFMEA, Control Plan, PPAP, APQP, SPC, etc. Six Sigma GB or BB. Good Spoken & Written communication skills. Command on MS-Office tools like MS Excel & Power point. Good Presentation skills. Good Knowledge in Customer Specific Requirements.

Candidate should have minimum 4years of experience working as a Business Analyst.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Keyloop Chat Leader will be responsible for overseeing the daily operations of the Keyloop Chat team, ensuring high-quality customer interactions, and driving continuous improvement in customer support processes. This role involves managing a team of chat agents, monitoring performance, and implementing strategies to enhance customer satisfaction. Key Duties and Responsibilities *People who have/had Chat experience only can apply for this TL position. *someone who has spent more than 12 months in the organization. Lead and manage the Keyloop Chat team, providing coaching, training, and performance management to ensure high standards of customer service. Monitor chat queues and volume, assess workload, and plan staffing needs to ensure adequate coverage. Oversee real-time chat monitoring to ensure quality and adherence to guidelines. Collaborate with other departments, including marketing, IT, and customer service, to improve customer engagement and support processes. Implement and update shift schedules, ensuring optimal team performance and coverage. Provide support and guidance to team members, addressing any queries and encouraging collaboration. Stay updated with industry trends, new technologies, and best practices in customer support to continuously improve team performance. Required Qualifications and Skills Proven experience in a leadership role within a customer support or chat environment. Strong coaching, training, and performance management skills. Excellent communication and interpersonal skills. Ability to assess workload, plan staffing needs, and manage shift schedules. Knowledge of industry trends, new technologies, and best practices in customer support. Strong problem-solving skills and the ability to make decisions under pressure. Preferred Qualifications Experience working with CRM systems and chat monitoring tools. Familiarity of Keyloop products Keyloop doesn’t require academic studies for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply .

Immediate Hiring for Non-Voice Process (No Sales / No Target) Tamil / Malayalam / Hindi / Telugu / Kannada / Odia / Bengali, ( Freshers / Experinaced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Dipaloma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station Chennai -600032 Reference- Santhosh Raj-9789907368 Mention Santhosh Raj on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Human Resources Operations Coordinator to join our team who will have the opportunity to champion our IND-India HR Service Center The incumbent would be providing customer support through various communication methods to Caterpillar employees, Managers, the HR community, In-Country teams and Centres of Expertise on human resource related issues. This is the first Customer Services assignment followed by a position with more Human Resource exposure. The preference for this role is to be based out of Whitefield Office, Bangalore, India What you will do Job Roles and Responsibilities Serves as initial point of contact for customers by receiving incoming requests via multiple methods for human resource related information. Verifies each request for completeness based on agreed SLAs, tracking and documenting requests and resolving requests through various communication methods. Resolves customer requests by use of knowledge, FAQ database, scripts, tools, computer systems and necessary resources. Reviews and research and follow up requests identifying complex or problematic requests and directing appropriate issues to appropriate HR groups i.e. In-Country/BU HR etc. Meets established quality and volume goals (SLAs) by gathering complete information, providing accurate information, entering accurate data into required systems, and maintaining prompt response rates. Participates in continuous improvement activities identifying areas for process simplification and efficiency. Ensures every customer interaction is positive by providing consistent information in a courteous, friendly demeanour. What you will have The position manages the completion of its own work assignments and coordinates work with others. Support in the development of Standard Work documentation Advanced proficiency in MS Word, Excel and Power Point Presentation. Working experience in HR Shared Service is mandatory with minimum 2 years (mandatory) Should be willing to Work from Office Experience in developing standard work process documentation 5 Days work from office Desired: Candidates must possess interest in learning one international language. Language capability: German or Spanish Experience in Power BI Skills desired: Business Process Improvement : Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Level Basic Understanding: Explains the rationale for using BPI methodology. Identifies the main steps in a BPI project such as defining the existing structure. Describes BPI key considerations such as establishing process owners. States the major roles involved in business process management. Information Capture : Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner. Level Working Knowledge: Follows defined procedures to document all routine information. Identifies relevant established standards, policies and practices. Fulfills routine information capture needs in own area. Uses automated tools to capture, organize and archive relevant information. Cites examples of different types of relevant information that need to be captured. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: Provides a quality of service that customers describe as excellent. Resolves common customer problems. Responds to unexpected customer requests with a sense of urgency and positive action. Provides direct service to internal or external customers. Documents customer complaints in a timely manner. Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. HR : Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organizations and industrys standards, procedures and policies regarding human resources management. Level Working Knowledge: Analyzes policy and standards documentation and ensures organizational compliance. Maintains a specific set of standards and associated HR procedures. Communicates and refers potential exceptions upward for review and approval. Assists in the development and implementation of specific procedures. Provides feedback for the improvement of HR procedures. Human Resources Operations : Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Level Basic Understanding: Compiles a list of major services provided by HR professionals. Identifies key policy compliance issues in HR operations. Discusses HR processing procedures and administration principles. Describes key responsibilities and scopes of the HR operations function. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is an Equal Opportunity Employer (EEO ) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: May 12, 2025 - May 18, 2025 Not ready to apply? Join our Talent Community .

Automotive background mandatory Hosur based or willing to move to Hosur from Bangalore or Chennai Plastic/ Electronics industry experience is preferred but not mandatory Customer dealing experience with TVS, RE and EV like Ather, OLA Customer interaction mainly with TVS, REML, Ether, Ampere, Ola; Maintaining Customer relationship Price Increase claim and get it from customer. Price settlement, price negotiation Business intelligence, Techno-commercial skill New RFQ (Request For Quotation) handling & Quote submission Role & responsibilities Preferred candidate profile

Company Overview Reliance Retail is India's largest and most profitable retailer, known for its diversified omni-channel presence, superior quality products, and unmatched shopping experience. Founded in 2006, we serve over 193 million customers across major consumption baskets with a strong nationwide store network and digital commerce platforms, backed by cutting-edge technology and a skilled workforce. Job Overview We are seeking a dynamic Department Manager for our Cochin location. This is a full-time, mid-level position, requiring 4 to 6 years of work experience. The ideal candidate will oversee department operations, enhancing customer satisfaction, managing inventory, and leading a team to achieve sales targets. Qualifications and Skills Inventory management is a must-have to ensure the constant availability of the right products and prevent unavailability scenarios. (Mandatory skill) Proficiency in customer relationship management is mandatory to build lasting relationships and drive customer loyalty. (Mandatory skill) Team management skills are mandatory, ensuring leadership, motivation, and effective communication within the team for peak performance. (Mandatory skill) Customer service expertise is required to ensure excellent customer interaction and problem-resolution skills, enhancing customer satisfaction. Sales skills are required to drive the achievement of sales targets, utilizing strategic approaches to maximize revenue opportunities. Proven ability to analyze sales data and reports, making informed decisions to optimize department performance and profitability. Excellent organizational skills to effectively manage departmental operations, ensuring efficient process flows and timely execution of tasks. Strong communication skills, both verbal and written, to facilitate effective interaction with team members, customers, and stakeholders. Roles and Responsibilities Manage department operations, ensuring alignment with business goals and continuously enhancing customer experience. Lead and motivate the department team, fostering a positive working environment and ensuring team members meet performance expectations. Oversee inventory management, optimizing stock levels to meet customer demands while minimizing waste and obsolescence. Implement customer relationship management strategies to enhance customer satisfaction and build long-term loyalty. Drive sales initiatives, analyzing market trends and customer needs to boost department sales and profitability. Monitor and analyze key performance indicators, implementing action plans to achieve departmental targets and objectives. Ensure compliance with company policies and regulatory requirements, maintaining high standards of operational excellence. Collaborate with cross-functional teams, ensuring seamless integration of departmental goals with overall business strategies.

Experience- 1-5 years in delivering high value electronics goods Qualification- Minimum 12th pass Communication - basic English, Hindi/native Gender: Male only Position Location - Gurgaon, Delhi Workday : 6d working Mon-Sat Travel requirement: within Delhi NCR Own vehicle : not mandatory Budget :- 20-30 kpm CTC Software skills required : Excel, Email, Whatsapp, camera to take photos, Word Maximum age: 30 years Preferred industry IT infrastructure or AV industry Electronics sector including companies like Amazon, FedEx, Ecom Express, Flipkart, Croma, Vijay Sales, etc. Key Skills: - 1. Should have license 2. Good personality 3. Healthy 4. Should have been in delivery of PCs/Servers/Electronic cargo/Large appliances AC/Fridge etc 5. Will be required to pickup the goods from company storage/suppliers warehouses and deliver to customer locations all over Delhi NCR using tempo/trucks as required 6. Should be medically and physically fit to travel in the city for long hours 7. Should be able to use basic MS applications - Email, word, excel 8. Required to pick Large qty of expensive shipments using Tempos/trucks, safely load/unload and transport to customer locations 9. Own conveyance not a must 10. Should be able to take photos using mobile phone and put updates on WhatsApp groups like:- Reached company location/storage Material picked up On the way to customer location Material delivered to customer 11. Should be able to get signoff from customer on form that yes material delivered 12. Should be able to check order list and match with items at pickup and delivery time 13. Shipments may be by surface/air/rail 14. Basic English communication with customer/suppliers (Hello, Hi, good morning, afternoon, thank you, my pleasure etc) 15. Professional looking 16. Police verification and medical fitness test mandatory Preference - Strong preference for candidates from good, well-known companies which have a strong BGV process like Amazon. Candidates residing in Delhi will be given preference. Note : Candidates with delivery experience from grocery, clothing, food, medical, or pharmacy platforms such as Swiggy, Zomato, Zepto, Bigbasket, Apollo, etc., would not be considered Candidates with Noida and Ghaziabad address doesn't work. HR Contact - 9873128251

We are hiring for EMI executive for HDB Financial Services Ltd Locations- Howrah Central, Chunavatti, Amta, Udaynarayanpur, Bagnan, salkia. Salary : 10000 - 12000 Nth (Depends on interview)+PF+ESIC + Incentives Role & responsibilities : They need to sit in showroom. Follow up with the customers. Process the documents. Convince the customers to take loan from Hdb only. Maintain good relationship with Dealer/Stake holders/Customers. Customer handling and solve their problem. Preferred candidate profile : Minimum 12th pass. Male / Female both can apply. They should be smart & presentable. Good communication skill in Bengali/Hindi. Poor civil score also not eligible. Week off - one day in a week. Male & Female both can apply. Candidates from near by locations only can apply. Regards, HR Team

Job Title: Domestic Voice telecaller,telesales,12th fresher can apply, 6days working, 1day rotational off Job Summary: We are seeking a Domestic Voice to join our customer service team. The ideal candidate will have excellent communication skills, the ability to handle customer inquiries over the phone, and a commitment to delivering outstanding customer service. In this role, you will interact with customers within the domestic market, helping resolve issues, answering queries, and providing support on various products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls in a professional and efficient manner. Issue Resolution: Assist customers with resolving issues related to products/services, addressing concerns, and providing clear solutions. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and policies to offer accurate information. Customer Satisfaction: Ensure customer satisfaction by providing a positive experience during every call and meeting the performance metrics. Documentation: Accurately document all customer interactions and follow up on open cases, ensuring proper records are kept. Process Adherence: Follow company protocols and scripts, ensuring all customer queries are handled in line with quality standards. Escalation Handling: Identify and escalate complex issues to the appropriate team or supervisor. Team Collaboration: Work closely with the team to meet collective targets and contribute to team success. Feedback & Reporting: Provide feedback on recurring issues or potential improvements and report performance metrics regularly.

Looking for Business Analyst Intern - Good Communication and understanding the problems are important. Any commerce / mba graduvates welcome

Project Manager PMP Certification is mandatory B Fouress Company in Hoskote, Bangalore, manufactures turbines and installs electro-mechanical equipment for small hydro power plants in India and overseas. For more information, visit www.bflhydro.com. Qualifications: Bachelor of Engineering with PMP Certification Experience: Minimum 8 to 10 years in Project Management. ROLE & RESPONSIBILITIES:- Relationship Management Develop and maintain a non-contractual relationship with the customer Win the customers trust and make him comfortable by optimising the project design without reducing the price Maintain healthy relationships with all stakeholders of the project to ensure smooth functioning of the project and proactively inform them about the project status Handle all customer complaints and issues and ensure that they are resolved at the earliest thus building an enduring relationship with the customer Act as the sole authority from BFL for the project when dealing with customers for all matters except those relating to extension of credit. Project Strategy Ensure a complete takeover of projects from the marketing team along with all required details and documentation Prepare the project executive summary with inputs from all HODs for all new projects which include details about: Execution strategy along with timelines for each of the activities. Cost optimization strategy Manufacturing strategy Logistics strategy Erection strategy Procurement strategy Project Execution :- Prepare a project plan aligned with the customers requirements and also based on concurrent activities based on PERT and ensure that the plan is approved and adhered to. Ensure that every activity in the project is monitored as per planned timelines. Liase constantly with the Procurement team as well as the manufacturing team to ensure and avoid any delay in the plan already circulated. In case there is any delay whatsoever he should highlight to all concerned and get the necessary corrections to bring back any delayed activity inline with the plan. Prepare the component dispatch plan which is updated weekly and regularly shared with the customer Ensure that optimised power-plant designs prepared after value engineering exercises done by the design team are used for the projects Ensure all required quality inspections are carried out as scheduled and that quality standards are met In case there is delay in handover to customer, to ensure that all critical items are stored in a place properly covered to ensure there is no deterioration due to environmental conditions. Ensure that goods dispatched on site are properly checked by the site engineer, stored as stipulated in the storage guidelines and secured against damage of any kind Ensure that erectioning and commissioning activities are carried out on time and as per erection schedule / plan Prepare project pending activities list Ensure that the project is completed to the satisfaction of the customer and obtain project completion certificate from customer Benefits: Free transport, subsidized canteen, all statutory benefits, including superannuation. Interested candidates may email their profiles within one week, including current CTC, expected CTC, and notice period, to shivaprasad@bflhydro.com.

Role & responsibilities Achieve the sales target set by the company (monthly & yearly). Generating Enquiry by focusing on the Territory allotted. Prepare daily visit report / Weekly report / Monthly report / order won / loss report and send it to the Branch as per the frequency set. Collects competitors data wherever he comes across such information and reports to the branch manager Cold calling Handle the given territory and support the Reporting Manager in concluding deals Supporting Promotional activities(Demo/ Road Show). Identify the industry and visits to generate an enquiry. Achieve the Rental target for the company Secondary Responsibilities:- Coordinates Sales operations with all the departments Maintain good relation with all the Customers of his territory Responsible for Pre sales to Post sales activities Analyze the market, monitor , analyze sales and market trends If interested, Please Share your updated resume @ rajanisingh@consultingkrew.in

Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts , including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.

Skill Inside Sales Business Development Solution Selling Minimum Qualification MBA/MMS/ MPM/PGD/PGP CERTIFICATION No data available Working Language Hindi English Job Description Inside Sales - To Handle Vacant MC - could be used for Multiple Vacant MC Key Responsibilities: Lead Generation & Prospecting: Identify and qualify leads through research, inbound inquiries, and outbound calling. Build and maintain a pipeline of potential clients and opportunities. Sales Engagement & Communication: Engage with potential customers via phone, email, and video calls. Understand customer needs and position appropriate products and services to meet those needs. Sales Presentations & Demonstrations: Conduct virtual meetings and product demos to effectively showcase product features and benefits. Sales Closing & Negotiations: Guide prospects through the sales process and close deals in a timely manner. Negotiate pricing, terms, and contracts to secure the best outcome for both client and company. Customer Relationship Management: Develop and maintain strong, long-lasting customer relationships. Provide post-sale support and upsell additional products or services as needed. Collaboration & Reporting: Collaborate with marketing and product teams to stay updated on the latest offerings and campaigns. Maintain accurate records of customer interactions and sales activities in CRM (e.g., Salesforce, HubSpot). Provide regular updates on sales performance and pipeline status.

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist s work is creative, exciting, and different every day. As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job Responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicates with customers in a metrics-driven environment Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Takes ownership of each customer interaction while treating them with respect and responding with empathy Works both independently and in a team environment Abides by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma (10+2), HSC or GED required Preferred qualifications, capabilities, and skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Collections, Sales, Retail or Customer Service industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter. This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Implement product campaigns targeting customers, large sales distributors, and field sales, and large sales accounts or contracts. Manages complex problems and large accounts Build and maintain a strong knowledge and understanding of Bio- Rad products and application. Work within the Group s outbound marketing teams and interact with Product Management and manufacturing to understand key products, strategies, and capabilities. Implement/execute planned activities particularly local events/tradeshows/conferences and activate campaigns. Provide training to field reps, demonstrate best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Work with local sales representatives and managers to identify and qualify high potential opportunities in targeted accounts and assist with negotiations when requested. Stay current with all aspects of business including industry and competitive intelligence, shifting market conditions, and utilizing all information to advise and adjust strategies to meet new requirements for success. Coach other Field Marketing Specialists. Implement/execute planned activities in support of primary customers at top industry meetings. Run account-based campaigns introducing new techniques and applications to the market. Master best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Ability to travel up to 75% both domestically and internatioanlly. What the Candidate Brings: Master s degree or equivalent in related field. MBA strongly preferred 10+ years clinical diagnostics sales and/or application support combined with direct customer interaction and hands-on lab experience or field marketing experience. Prior experience of managing Immunohematology products and customers is must Strong knowledge and understanding of Bio-Rad products, technologies, and applications. Exceptional public speaking skills High level of field experience including higher-level customer facing activities. Demonstrated experience leading diverse audiences and peer groups. Displays leadership qualities among a diverse audience and peer group.

Preferably Automobile Industry 28-35 yrs Job Description: Team Leadership: Provide leadership and guidance to the sales team, including setting sales goals, monitoring performance, and conducting regular coaching and training sessions Sales Strategy: Develop and implement sales strategies and tactics to achieve sales targets and maximize revenue Collaborate with management to set sales goals and objectives Customer Interaction: Assist sales team members in engaging with customers effectively, ensuring a high level of customer satisfaction, and closing sales deals Sales Process: Oversee the sales process from initial customer contact to closing the sale, ensuring that team members follow best practices and maintain a high standard of professionalism

We are seeking a highly motivated NPD Engineer to join our team. The ideal candidate will be responsible for Bill of Materials (BOM) scrubbing, Bom Review Analysis, and ensuring the feasibility of electronic PCBA and Box build assemblies. This role requires expertise in component selection, cost analysis, supply chain coordination, EOL management and working closely with cross-functional teams to ensure seamless product development. Requirements BE in Electronics/Electrical Engineering. 5+ years NPD & EMS experience in PCBA and Box build assemblies. Strong knowledge of analog/digital circuits, PCB layout, and embedded systems. Experience with prototyping, testing, and debugging. Understanding of EMS processes and QMS requirements. Excellent problem-solving and communication skills. Responsibilities BOM Management: Analyze, scrub, and maintain Bills of Materials (BOMs) for accuracy, completeness, and manufacturability. Design for Manufacturability & Testability (DFM/DFT): Conduct feasibility studies, risk assessments, and cost analyses to ensure optimized product design. Manufacturing Optimization: Optimize product designs for manufacturability.Develop process control parameters and ensure DFM compliance during development. Quality Assurance: Develop and implement test plans.Conduct process audits and manage supplier evaluations to ensure quality standards. Component Management: Monitor End-of-Life (EOL) components, suggest suitable alternatives, and manage engineering change control. Prototyping & Testing: Oversee the prototyping, testing, and validation of PCBA and Box Build assemblies. Process Development: Design and document manufacturing processes, ensuring adherence to quality, efficiency, and safety standards. Component Selection: Evaluate and select components based on cost-effectiveness, availability, performance, and longevity. Technical Documentation: Create and maintain detailed documentation, including SOPs, work instructions, checklists, assembly drawings, and test procedures. Problem Solving: Identify and resolve technical issues during product development and production phases. Cross-functional Collaboration: Coordinate with internal teams and external stakeholders to ensure alignment on product requirements and deliverables. EOL Management: Proactively manage component obsolescence and implement timely alternative solutions. Customer Interaction: Interface directly with customers to gather requirements, provide updates, and offer technical support

Preferably Automobile Industry 28-35 yrs Job Description: Team Leadership: Provide leadership and guidance to the sales team, including setting sales goals, monitoring performance, and conducting regular coaching and training sessions Sales Strategy: Develop and implement sales strategies and tactics to achieve sales targets and maximize revenue Collaborate with management to set sales goals and objectives Customer Interaction: Assist sales team members in engaging with customers effectively, ensuring a high level of customer satisfaction, and closing sales deals Sales Process: Oversee the sales process from initial customer contact to closing the sale, ensuring that team members follow best practices and maintain a high standard of professionalism

Overview A strong experience with Genesys Cloud platform development or a similar platform. Proficiency in JavaScript/Node.js, knowledge of REST APIs, familiarity with cloud platforms like AWS, and the ability to design and architect customer interaction solutions using Genesys Cloud features, often including integration with other systems like CRM or data platforms; experience with telephony systems and concepts is also beneficial. Skills required- Expertise in JavaScript/Node.js for building cloud-based applications Understanding of RESTful web services and API integration Familiarity with cloud platforms like AWS, Azure, or GCP Experience with Git version control system Knowledge of CI/CD pipelines Strong analytical and problem-solving abilities Excellent communication and collaboration skills to work with cross-functional teams Ability to translate business requirements into technical solutions Knowledge of telephony protocols and concepts Experience with database management (SQL) Roles and Responsibilities- Developing call center applications and integrations. Designing and implementing call flow logic within call center application. Integrating call center application with other systems like CRM or ERP. Maintaining and updating existing call center applications. Troubleshooting technical issues related to call center functionality. Contributing to the overall architecture and design of call center solutions.

Job Summary: We are seeking an experienced and proactive Senior Full Stack Developer with deep expertise in Node.js, Next.js, PHP, and React.js. The ideal candidate will drive architectural decisions, ensure optimal application performance, lead development teams, manage client relationships, and oversee the full lifecycle of technical projects. Key Responsibilities: Lead technical planning and architecture design to ensure robust, scalable, and maintainable solutions. Oversee the entire development lifecycle, including requirement analysis, design, coding, testing, deployment, and maintenance. Conduct comprehensive code reviews to maintain code quality, consistency, and adherence to coding standards. Manage task distribution, prioritize work, and ensure timely completion of projects within defined timelines. Communicate effectively with stakeholders to align technical strategy with business goals. Provide mentorship and guidance to junior team members to enhance their technical skills and professional growth. Identify technical risks, develop mitigation strategies, and ensure smooth implementation of solutions. Continuously monitor and improve team processes and practices to enhance productivity and efficiency. Facilitate collaboration across cross-functional teams to ensure seamless integration between backend, frontend, DevOps, and other technology domains. Job Requirements: Minimum 8 years of professional software development experience. Proven experience in team leadership roles, preferably as a technical lead. Demonstrated expertise in Node.js, Next.js, PHP, and React.js. Strong understanding of backend architecture principles, RESTful API design, microservices, and database management systems. Experience with version control systems (e.g., Git), continuous integration/continuous deployment (CI/CD) practices, and agile methodologies. Ability to identify technical debt and propose strategies for remediation About Us: WeAddo Who We Are: We do CX transformation that drives demand and engagement using AI & Analytics Were WeAddo, and were in the business of revolutionizing the way companies interact with their customers. Think of us as the bridge between what businesses need and what customers expect. With a suite of MarTech services thats all about acceleration and engagement, were the team that makes sure your digital presence doesnt just exist it dominates. What We Do: We take your customer experience and brand to the next level. Our integrated MarTech offerings are your toolkit for CX transformation, driving the kind of demand and engagement that turns heads and opens wallets. With AI and Analytics in our toolbox, were not just engineers were pioneers of the customer journey. Why We Do It: Its simple: we believe in the power of connection. Every strategy we develop and every tool we implement is aimed at strengthening the bond between your brand and your customers. Its not just about the bottom line; its about building a community around your business. How We Do It: Our approach is hands-on and heads-in. Were on a mission to master your market with customer-first experiences. Need an on-demand MarTech expert? Were on it. Looking for a comprehensive audit and solution integration? Consider it done. Were all about delivering actionable insights that not only keep your sales and marketing agile but also ensure your brand and customer base are continuously growing. What Sets Us Apart: We dont just follow the digital trends we set them. With a unified customer data platform, AI-based predictive analytics, and comprehensive customer journey mapping, were redefining how businesses understand and interact with their customers. Our Supporting Services: Our services are like a Swiss Army knife for your MarTech needs: Tailored Demand Generation blueprints for engagement that sticks. Instant access to expertise that keeps you ahead in the CX game. Audits and integrations that streamline every interaction. Sales and marketing strategies that pivot with precision. Learning algorithms that arent just smart; theyre intuitive. Our Mission Statement: To empower businesses to harness the full potential of their MarTech investments, ensuring a customer experience thats not just satisfactory but legendary. Our Vision: Were looking at a future where every customer interaction is an opportunity for growth. A future where businesses can not only predict what their customers will do next but also be there waiting with the perfect response. Thats the world WeAddo is building one click, one campaign, one satisfied customer at a time. Were WeAddo, where every clients success story is our own. Lets make digital marketing do more than just talk; lets make it perform.

Role Purpose: As a Certified Internet Consultant (CIC) at Just Dial, you will empower businesses to strengthen their digital presence by offering tailored solutions through our platform. You will play a pivotal role in acquiring new clients and building long-term relationships with SMEs, entrepreneurs, and professionals across Mangalore. Key Responsibilities: Identify and connect with business owners, SMEs, and professionals using provided leads. Conduct client meetings, pitch Just Dials digital solutions, and convert hot leads into paying customers. Provide tailored recommendations based on business needs. Demonstrate product benefits, pricing, and terms clearly. Capture accurate business insights and update reporting tools (KPM reports). Act as a digital consultant to your clients and help them scale their business online.