3130 Customer Interaction Jobs - Page 43

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000...

Role & responsibilities Manage the complete customer lifecycle including booking, documentation, agreement execution, loan coordination, registration, payment follow-ups, and possession Maintain accurate and updated client records in CRM software and internal systems. Liaise with sales, legal, finance, and project teams to ensure timely resolution of client requirements. Prepare and present client MIS reports, dashboards, and status updates for management. Handle escalations and grievances with tact, diplomacy, and quick resolution. Drive initiatives to enhance customer experience, satisfaction, and referral business. Support in possession/handover process ensuring customer delight. Mentor a...

We are seeking a highly skilled and customer-focused Senior Implementation Engineer to lead the successful deployment and integration of our solutions for enterprise clients. This role requires a balance of technical expertise, project management, and client-facing communication to ensure smooth onboarding, configuration, and delivery of our products. As a Senior Implementation Engineer, you will serve as the technical lead during client implementations, collaborating with cross-functional teams, ensuring effective knowledge transfer , and guiding junior engineers to deliver exceptional results. Key Responsibilities Act as the lead for client implementations, ensuring timely and successful d...

Job Description: Grand Cafe Productions, a dynamic creative agency specializing in Application & Web Development, Content Marketing, and Business Strategy, is seeking an enthusiastic and proactive Field Market Researcher for our expanding business. In this role, you will be responsible for engaging with customers, shop owners, and businesses directly to gather survey data, comprehend market requirements, and pinpoint growth prospects. We are looking for an individual who thrives on meeting new people, posing relevant questions, and delving into local markets. Your primary responsibilities will include visiting customers, shops, and businesses for surveys and interviews, meticulously recordin...

This role involves the development and application of engineering practice and knowledge in designing, managing, and improving the processes for Industrial operations, including procurement, supply chain, and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. As a member of the Industrial Operations Engineering team, you will be expected to develop competency in your area of expertise. You will share your expertise and provide guidance and support to others. It will be important to interpret clients" needs accurately and efficiently. In this role, you will complete your tasks independently or w...

As a member of the team at Tresor Systems Pvt. Ltd. in Amritsar, your primary responsibilities will include handling online orders and ensuring effective coordination with customers. It will be crucial for you to ensure that the proper part code is generated from the ERP system during the billing process. Additionally, you will be responsible for performing batch closures on a daily basis, sending out reports accordingly, and collecting necessary documentation from cardholders for Credit card transactions. Furthermore, you will need to ensure that all required documentation is obtained from customers for transactions involving RTGS, NEFT, or cheques. Managing petty cash and day-to-day expens...

You should have a strong practical hands-on experience with C programming and debugging skills. You must also possess a solid technical project track record in Linux User Space application development, including Linux kernel device driver development from scratch. Your knowledge should extend to at least one Linux kernel subsystem, with experience working on Linux kernel version 3.0 and above. In addition, you should have experience in architecting embedded systems and be able to lead feature and design discussions within and across teams. Hands-on experience with board bring up using SoCs from Marvell, NXP, TI, Broadcom, Qualcomm, etc., is crucial. Understanding various processor architectu...

This role involves the development and application of engineering practice and knowledge in designing, managing, and improving processes for Industrial operations, including procurement, supply chain, and facilities engineering. The maintenance of facilities, as well as project and change management of industrial transformations, are key responsibilities within this role. Focus is primarily on Industrial Operations Engineering, where the individual develops competency in their area of expertise. They are expected to share their expertise, provide guidance and support to others, and interpret clients" needs effectively. The role requires the individual to work independently or with minimum su...

Madurai Startups Spaces is seeking a superhero in the disguise of a space manager to join our team. As a space manager, your responsibilities will include interacting with customers, gaining an in-depth understanding of the core operations of MS^2, and essentially being the supportive wings that our team needs. We are in search of an individual who excels in managing events and inquiries, engaging with customers on a daily basis, maintaining accurate time logs for customers, and handling billing and bookings efficiently. Join our clan and contribute towards turning big dreams into reality. We welcome individuals interested in full-time, internship, volunteer, or fresher roles in the general ...

As a part of this role, you will be responsible for interacting with customers in a friendly and welcoming manner. Your primary tasks will include greeting customers, understanding their needs, answering their questions, and providing them with product advice. Additionally, you will play a key role in sales and promotions by persuading customers to make purchases, explaining sales and discounts, and actively promoting special offers. It will be important for you to possess a strong knowledge of the products available in order to provide accurate information on their features, benefits, and pricing. This is a full-time position suitable for freshers looking to gain experience in the field. Th...

VectorStack is a technology solutions provider focused on driving digital transformation and enhancing business performance through effective strategies and tailored solutions. Specializing in Tech Advancement, Design Innovation, Product Evolution, and Business Transformation, VectorStack collaborates with industries such as Retail Tech, Ad Tech, Fin Tech, and EdTech to unlock their full potential and achieve industry leadership. As an enthusiastic and technically savvy IT Pre-Sales Consultant with 4-7 years of experience, you will play a crucial role in supporting the sales team at VectorStack. Your responsibilities will include acquiring a solid understanding of the company's IT products, ...

This role necessitates a blend of technical expertise, excellent communication abilities, and a customer-centric approach. You will be responsible for interacting with customers, providing technical assistance, resolving issues, and ensuring a positive customer experience. In terms of customer interaction, you will need to promptly and accurately respond to customer inquiries across various channels such as phone, email, and chat. Your role will also involve assisting customers in person occasionally, always striving to deliver a professional and positive experience. You will provide technical support for the company's products or services, troubleshooting and resolving customer issues by of...

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known is...

The candidate should be essentially from elevator background having experience in Construction or Installation of elevators Scheduling & installing the job within estimated costs/Time schedules. Supervise/Monitor the Process & organizing stores. Management of subcontractor, his team & material. Preparing a monthly projection of job completion, inspection & handover. Monitoring the Project: Site Activity Management, Preliminary site preparation etc. Planning right tools for projects & Manpower planning Ensuring for safety in sites. Cost control in the Projects. Organizing for Administrative activities of the department. Customer interaction. Coordinating with various departments. ENVIRONMENTA...

The candidate should be essentially from elevator background having experience in Construction or Installation of elevators Scheduling & installing the job within estimated costs/Time schedules. Supervise/Monitor the Process & organizing stores. Management of subcontractor, his team & material. Preparing a monthly projection of job completion, inspection & handover. Monitoring the Project: Site Activity Management, Preliminary site preparation etc. Planning right tools for projects & Manpower planning Ensuring for safety in sites. Cost control in the Projects. Organizing for Administrative activities of the department. Customer interaction. Coordinating with various departments.

The Service Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of vacuum pumps and systems at customer sites. The role involves strong technical acumen, customer interaction, and coordination with the internal team for timely service delivery. Responsibilities Installation and commissioning of vacuum systems Conducting routine and preventive maintenance Diagnosing and resolving technical issues Preparing service reports and documentation Providing technical support and training to customers Coordinating with factory and sales teams for spares and escalation support Basic Qualifications Graduate in Engineering (Mechanical or Electrical preferred) Pro...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Berger Paints India Ltd ( British Paints Div ) is looking for Senior Sales Officer - Urban Markets to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts ...

Job ResponsibilitiesCalling: Make outbound calls to potential customers to promote and sell products or services Customer Interaction: Answer inbound calls and address customer inquiries, providing relevant information and assistance Lead Generation: Identify new leads by researching potential clients or target markets Sales Conversion: Persuade prospects to buy products or services and close sales over the phone Data Entry: Record accurate details of calls, sales, and customer information into the CRM (Customer Relationship Management) system Follow-up: Follow up on previous calls and leads, ensuring that sales opportunities are maximized Product Knowledge: Stay updated on the companyproduc...

Key Responsibilities of a Customer Relationship Executive (CRE):Customer Interaction:Responding to customer inquiries via phone, email, or in-person, addressing concerns, and providing solutions Relationship Building:Establishing rapport with customers, understanding their needs, and fostering loyalty Sales Support:Assisting with sales activities, such as lead generation, product information, and closing deals Problem Solving:Identifying and resolving customer issues, escalating complex problems to the appropriate department, and ensuring timely resolution Feedback Collection:Gathering customer feedback through surveys, calls, or other channels to identify areas for improvement CRM Managemen...

The Client Support Specialist acts as a support resource to our customer base utilizing our products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with our product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of our software solutions. Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for 85% of all c...

Job Title: Customer Support Executive Department: Customer Service Location: Gurugram Job Type: Full-Time Reports to: Customer Support Manager / Team Lead Job Summary: We are seeking a detail-oriented and professional Customer Support Executive with prior experience in handling customer interactions related to digital personal loans within an NBFC environment. The ideal candidate will be responsible for addressing customer queries through calls and emails, verifying customer identity before disclosing sensitive loan information, and ensuring a high standard of service that aligns with the companys brand value. Key Responsibilities: Call Handling: Answer incoming hotline calls and assist cust...

Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and departmental gu...