2296 Customer Interaction Jobs - Page 43

Position: Head of Customer Contact & Engagement Operations Location: Coimbatore Notice Period: Within 45 Days Experience Range: 5 to 10 Years Industry Focus: Domestic BPO, KPO, Online Services, Sales Contact Centers About the Role We are seeking an experienced operations leader to head our Customer Contact & Engagement team , managing inbound and outbound customer interactions across multiple business lines including retail, services, B2B and other channels. This is a high-impact leadership role focused on CX transformation, performance optimization, and service profitability , ideal for professionals who’ve managed large-scale customer operations in fast-paced consumer environments. Key Res...

Roles & Responsibilities: The Acquisition Manager - Personal Loans role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. Interested candidate Pls walk-in directly to the below mentioned Office address: IndusIn...

1. Employee shall be responsible for taking incoming and outgoing calls 2. Employee should be pleasant and active while taking calls 3. Resolve & closed loop with all internally stakeholders ensuring all queries are pertaining to like OD Disbursal, statement, foreclosure, loan application status etc receive internal (Indifi employee) or g (Indifi Toll number) 4. Shall take lead in finding ways to automate things to customer complaints /requests 5. Shall be required to interact with various lenders, query resolution, welcome call & send welcome kit/ letter pst first disbursal explaining customer all key features.

NKP Pharma is looking for OFFICER / EXECUTIVE (SERVICE) to join our dynamic team and embark on a rewarding career journey Interacting with customers to address their inquiries or issues Providing information and assistance to customers regarding products or services Troubleshooting technical issues or problems with products, and providing solutions or workarounds as needed Escalating complex issues to higher-level support staff or management as needed Documenting customer interactions and maintaining accurate records of customer issues, inquiries, and resolutions Collaborating with other teams such as sales, marketing, and engineering to ensure customer needs are met and issues are resolved ...

Job description Testing of software and hardware for control & protection for HVDC/FACTS/AC Switchyard systems. Testing of primary electrical equipment in HVAC/HVDC Switchyards. Testing and programming of numerical protection relays (preferably Siemens SIPROTEC family) Performing factory acceptance tests and site acceptance tests as per procedure for HVDC/FACTS C&P systems at factory and site Troubleshooting and technical service support at customer sites for HVDC & FACTS. Updating of engineering documentation/drawings upon completion of factory and site tests Job would involve extensive travelling to customer project sites and customer interaction keen interest in software programming and e...

Aster Medcity is looking for Executive.Customer Care.Aster Whitefield Bengaluru to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries Resolving customer complaints and issues in a timely manner Providing information about products and services Managing customer accounts and updating customer information Following up with customers to ensure satisfaction Providing excellent customer service and maintaining a positive attitude Collaborating with other departments to ensure customer satisfaction Documenting customer interactions and transactions Excellent communication skills, both written and verbal Role: Customer Retention - Voice / Blended Indust...

The job requires you to ensure a high level of customer service and manage difficult customer situations effectively. You will be responsible for resolving complaints received for branches through COMMAND and gathering/preparing statistics for service quality and productivity indicators. It is important to ensure compliance with internal and external guidelines, minimize comments in audits and other inspections, and find ways to improve operational efficiency while controlling costs to meet cost budgets. Accuracy and commitment in processing transactions within standard turnaround time to satisfy customer needs is crucial. Monitoring customer satisfaction survey ratings and ensuring continuo...

Responsible for Order management activities and supporting the customer requirements and providing updates on open orders on a regular basis to the customers.Since customers are global,sound written and verbal communication skills in English is must. Required Candidate profile Bachelor’s degree with minimum of 2-45Years work exp in order management function with leading group.Experience of interacting with global customers preferred.good english communication skills must.

Job Title: OSS Coordinator Location: Chennai & Bengaluru Experience Required: 3 - 6 years Employment Type : Full-time & On site work Job Summary: We are seeking a proactive and detail-oriented OSS Coordinator to manage on-site support operations. The ideal candidate will have strong communication skills, the ability to coordinate across teams, and experience handling daily operations in a fast-paced environment. This role involves customer interaction, team coordination, and regular reporting. Key Responsibilities: Communication & Coordination Serve as the single point of contact for OSS-related updates, both internally and with customers. Communicate effectively with cross-functional teams ...

Responsibilities: Make outbound sales calls to businesses and introduce our telecom products/services. Understand customer needs and explain the best solutions with confidence and achieve Targets

Urgent Hiring (On-site, Mohali) | Salary: 10-15k + incentives | Day shift | Freshers with fluent English can apply. Engage via Instagram, follow up leads, close sales, build relationships & achieve targets. Must be sincere, punctual & hardworking.

Job Opening: Customer Support Executive Position: Customer Support Executive Location: Bangalore / Work from Office Working Hours: 9:40 AM to 07:00 PM Salary: 21,000 - 23,000 (Based on Experience) Qualification: ITI/DIPLOMA/B.E/B.Tech Experience: Experienced Candidates Languages Required: Hindi, English, Kannada Key Responsibilities: Handling Inquiries: Responding to customer questions via phone, email, chat, or social media. This includes providing information about products, services, pricing, and policies. Issue Resolution: Investigating and resolving customer complaints or problems, which may involve troubleshooting technical issues, escalating complex cases to relevant departments, or p...

Greets and assists customers, drives sales via product knowledge and suggestive selling, handles POS, returns, and exchanges, ensures polite service, understands store layout, supports bundle selling, and is ready to attend exhibitions. Required Candidate profile At-least 2 to 4 Years in the jewelry retail industry

Job Title : Engineer-Business Development. Department : Business Development Educational Qualifications : BE (E&C) Industry Experience : 02 to 03 Years of progressive Business Development Experience Key Responsibilities. 1. Market research for potential business opportunities through the internet/exhibitions/business meets/ personal contacts & database. 2. Preparing business presentations(ppt) 3. Shortlisting the prospective companies to approach. 4. Sending introductory mails to the listed contacts. 5. Telephonic discussions/cold calls with the contacts to which the intro mails have already been sent. 6. Understanding their requirements, processing the NDAs/agreements. 7. Generating the RFQ...

The role of Sales Manager based in Kharghar, Navi Mumbai involves assigning sales targets to the team, tracking sales inventory, interacting with customers to convert potential leads and negotiating with them. The individual will be responsible for lead generation, managing leads effectively, exploring new opportunities in direct sales, and ensuring the after-sales relationship with customers is well managed. Additionally, the Sales Manager will define work objectives for team members, balance work allocation within the team, review tasks completed by team members, and conduct regular performance reviews and appraisals. The individual will also be responsible for team building and engagement...

You will be responsible for helping customers find products, processing sales transactions, and maintaining a positive shopping experience in retail or wholesale settings. As a Customer Service Associate, you will often be the first point of contact for customers, providing assistance, answering questions, and ensuring that the store is well-stocked and organized. Your main responsibilities will include: - Greeting customers: Offering a warm welcome and initiating conversation to understand customer needs. - Assisting customers in finding products and providing recommendations as needed. - Processing sales transactions accurately and efficiently. - Maintaining a clean and organized store env...

The role involves various responsibilities related to sales and marketing in the FMCG industry. As a part of the sales team, you will be responsible for generating leads, reaching out to potential customers, and providing support to the sales team. Additionally, you will interact with customers, analyze sales data, and contribute towards improving sales strategies. On the marketing front, you will be involved in creating content for social media platforms, managing social media accounts, and conducting market research. You will also support in planning and executing marketing campaigns, analyzing marketing data, and tracking website traffic to evaluate campaign effectiveness. Overall, this r...

As a General Insurance Sales Executive, you will play a crucial role in promoting and selling various general insurance products like motor, health, travel, and property insurance. Your responsibilities will include identifying new sales opportunities, generating leads through various channels, understanding client needs, explaining product features, preparing proposals, and achieving sales targets set by the organization. Building and maintaining strong client relationships, coordinating with underwriters and operations teams, and staying updated on product knowledge and market trends will be key aspects of your role. To excel in this position, you should hold a Bachelor's degree in any dis...

Marvell is a company that provides semiconductor solutions which are fundamental in building the data infrastructure connecting the world. These solutions cater to various industries such as enterprise, cloud, AI, automotive, and carrier architectures, paving the way for new possibilities and innovations. Working at Marvell offers you the opportunity to impact individual lives, influence industries, and contribute towards creating a transformative future. The company values purposeful and enduring innovation over passing trends, providing a conducive environment for personal growth, learning, and leadership. As part of Marvell's Ethernet switching technology team, you will be involved in dev...

As an integral part of the Alstom team, you will play a crucial role in managing the tendering process to ensure successful outcomes. Your responsibilities will include coordinating internal activities to understand and address customer needs, promoting the company and its products, and influencing customer specifications. It will be essential to comply with all applicable Alstom rules and instructions, including PMT-PRO-001, Code of Ethics & Compliance, EHS, Railway Safety, Quality, and Project Management Manual (PMM). Working closely with the Tender Leader and the full tender team, you will be involved in determining the complexity of tenders, preparing and issuing Instructions for Quotati...

As a Senior Trade Services Processor at Wells Fargo, you will play a crucial role in supporting the performance of less experienced staff and enhancing the overall effectiveness of the team. Your responsibilities will include providing all letter of credit services to customers, assisting in distributing work, reviewing tasks, training, and guiding less experienced team members. Your expertise will be valuable in interpreting procedures to help develop the skills of others. You will be handling complex, non-standard, and time-sensitive letter of credits, collaborating with peers, colleagues, and managers to address issues and meet objectives, as well as interacting with internal customers. W...

As an Energetic Fresh Graduate with a keen learning attitude, you will be embarking on a full-time job opportunity. Proficiency in English is preferred for this role. The work location will be in person. For further details and to speak with the employer, kindly contact +91 8178937652.,

To perform advanced car scanning. Complete Vehicle Diagnosis: Mechanical & Electrical. Help other Technicians in complex problems. Will be responsible for finding and explaining a vehicle’s issue Experience in ECM also considered Required Candidate profile Diploma/Degree in Automobile, Mechanical Engineering. Certification as a Diagnostic Technician from Authorized service center Advanced knowledge of modern vehicle electrical system

Customer Interaction Service Coordination Customer Feedback and Surveys Relationship Building Product Knowledge and Training Required Candidate profile Bachelo'r degree in Business Administration, Marketing, or a related field (preferred) Proficiency in MS Office applications and CRM (Customer Relationship Management) software

Position Overview: As an Application Engineer (AE), you will play a vital role in providing exceptional pre-sale and post-sale support for Electronic Design Automation (EDA) tools, specifically focused on Schematic Entry, PCB Design, and Libraries used in printed circuit board (PCB) development. You will collaborate closely with high-profile customers, delivering technical expertise and ensuring their success through various support channels. Key Responsibilities : Pre-Sales Support: Actively engage with customers to understand their success criteria and tailor solutions that drive customer satisfaction. Deliver compelling presentations and product demonstrations to prospective and existing ...