3130 Customer Interaction Jobs - Page 42

Job Description Customer Success Executive Location: Bangalore (In-office role) Brand: Happy Cultures About Happy Cultures Happy Cultures is a probiotic-first wellness brand on a mission to make gut health simple, effective, and joyful. We create science-backed products that help people live lighter, healthier, and happier lives. Role Overview We are looking for a Customer Success Executive to be the voice of Happy Cultures for our consumers. This role is perfect for fresh graduates who want to kickstart their career in the corporate world and gain exposure across multiple functions. You will handle customer interactions across platforms (WhatsApp API, calls, emails, and queries) and ensure ...

As an HVAC Project Manager with 5-10 years of experience, your role involves deep knowledge in the HVAC/MEP project execution process. Your key responsibilities include: - Executing HVAC/MEP projects as per the contract requirements - Demonstrating strong management and leadership capabilities to effectively manage the team - Engaging in scrutiny and maintaining close liaison with the sales team to understand HVAC/MEP projects - Interacting closely with customers for the successful execution of project activities - Collaborating and liaising with CWE departments for project execution and progress - Ensuring timely completion of project activities - Handling proper documentation and handover ...

Job Title: Escalation SpecialistAge: Between 25 - 35 Y/OLanguages: English & HindiAcademic Qualification: Any GraduateJob Summary: Quantum Leap is a leading business coaching organization based inBangalore, dedicated to empowering entrepreneurs and businesses to achieve theirfull potential. We are seeking a dynamic and experienced Escalation Specialist to joinour team and play a crucial role in managing refund and escalation cases, ensuringcustomer satisfaction and maintaining the reputation of our brand. Responsibilities: Customer Escalation Handling: Effectively manage and resolve escalated customer issues related torefunds, disputes, and other concerns. Investigate and analyze the root ca...

Accountable & Responsible, Ethics & Integrity, Knowledge, Collaboration, Caring, Agility, Empowerment with Accountability and Bangalore, DELOPT Behavioural Capabilities Should be professional and ethical to the organization. Soft Spoken and punctual Good in customer interaction. self-driven and accountable for complete execution. Description Engineering Degree in CS /EC 8-10 yrs Technical & Process Capabilities Hands-on experience with Linux-based edge devices with SSH-level debugging Experience with Apache Tomcat, Windows Server, and Linux server management in AWS or private cloud Should have knowledge on SQL settings and query. Should have knowledge on API integration, IIS, FTP(s), HTTP(s)...

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experienc...

Propbuying Realtors Pvt Ltd is looking for Telecaller at PropBuying.com to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed ...

Etacon is looking for Apply for tele caller & Sales to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer s...

Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is a must Familiarity with the business processes of at least one of the verticals like Financial Services, Banking is a must Contributing best practices / Ideas to the product road map. Create the test scenarios and conduct functional validation. Excellent problem solving, presentation, written and oral communication skills Interact with clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery Create epics and user stories Mandatory Competencies BA - Business Analyst - Requirement Gathering BA -...

Experience- 1-5 years in delivering high value electronics goods Qualification- Minimum 12th pass Communication - basic English, Hindi/native Gender: Male only Position Location - Chennai, Kolkata and Pune. Candidates residing in respective cities as local will be given preference. Workday : 6d working Mon-Sat Travel requirement: within City/Nearby Own vehicle : not mandatory Budget :- 20-30 kpm CTC Software skills required : Excel, Email, Whatsapp, camera to take photos, Word Maximum age: 30 years Preferred industry IT infrastructure or AV industry Electronics sector including companies like Amazon, FedEx, Ecom Express, Flipkart, Croma, Vijay Sales, etc. Key Skills: - 1. Should have license...

Key Expected Skills: Must have an Experience in Process Quality Should have experience in product inspection and process validation, preferably from electronics industry with exposure in SMT & assembly in QA dept Expertise in instrument handling, QMS, RoHS, UL, IPC Workmanship standard, PFMEA, SPC, MSA, Poka-Yoke, Kaizen & 7QC tools Must have knowledge of ESD 20:20 standard, IATF standard. Desirable Candidates: Diploma/Bachelors degree in ECE/EEE with 2+ years of experience, preferably from Electronics manufacturing industry Should have experience in PPAP Documentation Willing to be open for Face - to - Face Interview in Pune If You are interested, Contact Deviga Junior Executive - Talent Se...

The role involves interacting with customers to ensure maximum satisfaction and achieve individual sales goals. You will be responsible for assisting the store manager in meeting sales targets and implementing visual merchandising standards. Additionally, you will focus on maximizing sales in jewellery and GHS schemes, as well as ensuring strong diamond sales. Collaborating with colleagues on BTL activities and handling backend tasks like CRM data uploads are also key responsibilities. Tele-calling customers to update them on the latest offers is part of the role. Contact Person: Ram, 8870556045 This is a full-time, permanent position with benefits such as food provisions, health insurance, ...

The Sales and Service Coordinator role at Propdial is a vital position as you will be the primary point of contact for client coordination and prospective tenants. Your responsibilities will include attracting potential business by providing information about our services and addressing any queries that may arise. We are looking for an individual who is eager to learn about Propdial's services and products, enjoys engaging with customers over the phone or email, and approaches every challenge with a positive attitude. At Propdial, we believe that talent is rooted in the desire to work, and academic qualifications are secondary to possessing the right skills and a strong work ethic. If you ar...

Securden has set up a robust demand generation engine that is scaling effectively. We are currently seeking a Product Marketing Manager (Content Marketing) with the opportunity for advancement to a leadership role. Your main responsibilities will include taking charge of content marketing activities, such as creating content for the website, landing pages, and demo/explainer videos. You will conduct market research, competitive analysis, product benchmarking, and create user manuals, tutorials, GUI text, among other tasks. Additionally, you will focus on enhancing the product onboarding experience, measuring product usage, conducting customer interviews for case studies, and collaborating wi...

Senior Customer Care Tech Specialist French Location: Chennai (Tharamani) About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and focus on what they do best: building the businesses they love. Working Model & Shift Details Initial 6 months: Work from Office (Chennai) – training & nesting period Post training: Hybrid model (3 days onsite, 2 days remote) Shifts: Rotational (including weekends & holidays) in a 24x7 support structure Night shifts: 8:30 PM – 5:30 AM and 11:30 PM – 8:30 AM What Sets You Apart We’re not just looking for experience—we’re looking for a mindset. You should be: Flexible: Comfortable with night/rotational shifts a...

As a Trust & Safety Associate at Accenture, you will be responsible for providing support to customers via live chat on various platforms. Your key responsibilities will include responding to customer inquiries in a professional and timely manner, assisting customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. It is essential to maintain a calm, positive, and helpful attitude with all customer interactions. You will be required to identify and resolve customer issues and complaints effectively, escalating unresolved issues to higher-level support teams when necessary. Staying updated with the latest product/service features,...

• 5 –10 years of Sales experience • Experience of HVAC industry would be an added advantage • Should have dealt with Industries/pharma Industries, Corporates, Commercial and Residential Buildings etc • Comfortable talking to GM’s, CXO’s and above Required Candidate profile Candidate with excellent communication & presentation skills, good sales records in HVAC/industrial sales preferred. Job Location - Bangalore, Vizag, Vodadara, Ahmedabad, & Delhi Perks and benefits Allowances & Incentives

Responsibilities Understand customer needs and deliver an excellent customer experience. Maintain strong customer engagement with focus on satisfaction and loyalty. Conduct adoption and usage reviews; suggest solutions to customer challenges. Identify opportunities for product improvements and collaborate with product team. Partner with sales for upselling, renewals, and increasing revenue per customer. Preferred candidate profile Fluency in English with strong written and verbal communication skills. Strong analytical and problem-solving abilities. Self-motivated, proactive, and a strong team player. (Bonus) Prior experience in a customer-facing or customer success role. (Bonus) Product kno...

JR Communications and Power Controls is looking for Tele-calling Executive to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developmen...

Bare Necessities is looking for Sales Development Representative Intern to join our dynamic team and embark on a rewarding career journey Sales Support: Assist the sales team with administrative tasks, such as data entry, preparing sales documents, and maintaining customer records Provide general support in managing sales inquiries, follow-ups, and order processing Market Research: Conduct research on industry trends, competitors, and target markets to identify potential prospects and market opportunities Gather data and analyze information to support sales strategies and decision-making Lead Generation: Assist in lead generation activities by identifying potential customers through online r...

Graviti Pharmaceuticals Pvt Ltd is looking for Medical Representative to join our dynamic team and embark on a rewarding career journey Develop and maintain relationships with healthcare professionals and organizations Promote and sell our medical products and services to targeted customers Provide product demonstrations and education to customers Attend industry events and conferences to network and stay up to date on industry trends Maintain accurate records of sales activities and customer interactions Achieve sales targets and quotas Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encoura...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

NPD MANAGER Cable and Wiring harness Costing Value Engineering VA/VE analysis, effective customer interactions for new product development. Hands on experience in NPD including selection of RM & cost estimations etc Understanding Lean manufacturing Required Candidate profile BE Tech Mech/Electronics 15 years of experience in NPD Project Management. EMS companies / Electronics Manufacturing Industry, any cable harness industry. leadership ream handling customer interaction

About the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications across calls, chats, and other channels to ensure accuracy, consistency, and compliance. The team also ensures compliance across different verticals and runs multiple initiatives in coordination with business team stakeholders to drive key business metrics. Insights from these audits are used to drive continuous improvement through targeted training, helping agents close knowledge or process gaps and deliver a consistently excellent customer experience. About the Role This role ...

Job Description Responsibilities: Installation: Install and splice fiber optic cables for various telecommunications projects, including residential, commercial, and industrial sites. Testing and Troubleshooting: Use specialized equipment to test fiber optic systems for performance and troubleshoot any issues to ensure optimal functionality. Maintenance: Perform routine maintenance and repairs on existing fiber optic installations to maintain high service quality. Documentation: Accurately document installations, splices, repairs, and test results in the companys system. Customer Interaction: Work directly with customers to provide service, answer questions, and ensure customer satisfaction....

JD for Systems Engineer I Reporting to Application engineering Manager Travel: 10-15% Roles and Responsibilities: ETO( Engineered to order) proposal creation with discussion with sales, applications and engineering as well external customer ETO Proposal estimation Third party supplier technical evaluation and price discussion for proposal stage (not for procurement) Internal price validation through SAP Price optimization for ETO proposals- internal and external Technical discussion with customers & as when required along with sales Technical Skills: Should have minimum 3+ years of experience in: ( freshers can also be considered) Estimation and proposal branch of any engineering project fir...