4006 Customer Interaction Jobs - Page 23

Role Description This is a full-time on-site role for a Telecaller at Franchise Brigade located in Bengaluru. The Telecaller will be responsible for making cold calls, following up on warm leads, booking appointments with potential clients, and achieving sales targets. The Telecaller will work closely with the sales team and report to the Sales Manager. Experience - 2+years Languages : English/Hindi/Kannada/Telegu/Tamil/Malayalam Qualifications - Proven experience as a Telecaller or similar sales/customer service role - Excellent communication and interpersonal skills - Familiarity with MS Office and CRM software - Ability to learn about our products and services quickly, and articulate the ...

Key Responsibilities: Handle customer queries and support requests through calls, emails, live chat, and social media. Communicate fluently and professionally in English, Hindi, and Telugu. Ensure every customer interaction is helpful, respectful, and solution-oriented. Use CRM tools to log tickets, update customer records, and track issue resolution. Follow up with customers to ensure satisfaction and closure of pending issues. Collaborate with internal teams to resolve customer issues quickly and effectively. Help develop FAQs, knowledge base articles, and customer onboarding guides. Share user insights and feedback with the product and content teams for continuous improvement. Requirement...

Project Manager (Male*) - Peoject / Client Relationship Manager Customer Interaction: Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. Provide accurate information about products, services, and company policies. Address and resolve customer complaints and issues efficiently and empathetically. Issue Resolution: Troubleshoot and diagnose problems related to products or services. Escalate complex issues to higher-level support or specialized departments as needed. Follow up with customers to ensure their issues are resolved satisfactorily. Customer Relationship Management: Build and maintain positive relationships with customers through ef...

**Job Description:** **Role Overview:** Join Lokmanya Multipurpose Co-operative Society to work in a dynamic, customer-focused environment where you can help customers choose the right loan options and contribute to our growth. **Key Responsibilities:** - Plan, execute, and manage below-the-line (BTL) marketing activities to promote Lokmanya Multipurpose Co-operative Society's products and services. - Conduct field work to interact with potential customers, generate leads, and build brand awareness. - Implement BTL campaigns and initiatives to target specific customer segments and achieve marketing objectives. - Coordinate with external vendors, brands, and agencies to execute BTL activities...

You will be a part of the Tech CS process team in Jaipur, where you will handle inbound and outbound customer interactions via calls and chat. Your main responsibilities will include understanding customer needs to deliver accurate technical and sales solutions, driving sales through consultative conversations, upselling, and cross-selling, achieving performance targets such as CSAT, Sales, Productivity, Quality, etc., and maintaining professionalism and empathy in every customer interaction. Qualifications Required: - Minimum 1 year of Tech + Sales experience, preferably in an International BPO. - Excellent communication skills in English, both verbal and written. - Ability to work in rotat...

As a Transaction Solutions Analyst at SiteMinder, you will play a crucial role in handling escalated inquiries from the support team, taking ownership of customer problems, and working to identify, respond to, and resolve issues. Additionally, you will be responsible for training and educating internal support and onboarding teams on new product features and best practices for handling customer issues. Your commitment to acquiring new knowledge and contributing to SiteMinder's shared knowledge base will be essential in ensuring the team achieves its goals, objectives, and SLAs. Key Responsibilities: - Handle escalated inquiries from the support team, taking ownership of customer problems, an...

As an ideal candidate for this role, you should have 2 to 4 years of work experience or strong field experience in the relevant field. A degree in BE or Diploma in EEE, ECE, or Instrumentation is preferred but not mandatory. Your willingness to travel and work on-site, along with your eagerness to learn and grow in energy systems, will be crucial for this position. Key Responsibilities: - Assist with MFM deployment planning and basic networking setup. - Support installation, wiring, and commissioning at customer sites. - Help document solution layouts and installation steps. - Provide support during product demos and user training. - Coordinate with senior engineers and report site issues. -...

As a member of our Tele Sales Team, your primary responsibility will be to handle incoming inquiries with speed, clarity, and professionalism. You will play a crucial role in converting leads into valuable business opportunities. Key Responsibilities: - Qualify and categorize leads based on their interest, budget, and requirements. - Ensure prompt follow-ups for hot and high-priority leads. - Maintain and update a structured Master CRM with detailed remarks and follow-up status. - Drive higher conversions through confident, polite, and effective communication. - Filter and manage daily leads efficiently. - Coordinate with the sales and operations teams to ensure seamless closures. Qualificat...

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer ...

As an AGM - Transport at our Gurgaon location, your role will involve the following responsibilities: - Experience in handling transportation business - Vendor Development and Customer Interaction - Branch Management To qualify for this position, you should meet the following requirements: - Graduate with Computer Knowledge - Relevant Experience in Transport or logistics company - Minimum 7 years of experience For further details or to apply, please contact Pratibha Rathore at careers@ritcologistics.com or pratibharathore@ritcologistics.com.,

As a Sales Assistant at Fashion Boutique in Adambakkam, your primary role will be to manage the daily operations of the boutique and provide exceptional customer service. Key Responsibilities: - Open and close the shop on time - Welcome customers and assist with product selection and styling - Manage billing and maintain sales records - Arrange and maintain clothing displays neatly and attractively - Ensure cleanliness and smooth day-to-day shop operations - Support stock management and replenishment Qualifications Required: - Good communication and presentation skills - Passion for fashion and customer interaction - Responsible, punctual, and team-oriented - Prior retail or boutique experie...

As a Product Engineer working on Solar Panels for Satellites, your role involves a good understanding of Solar Panels for terrestrial applications. You will be responsible for welding Solar cells to the substrate and should have a thorough understanding of the solar panel manufacturing process. Your effective communication and presentation skills will be essential as you collaborate with the team and lead Engineers & Technicians. Technical expertise and people management skills are crucial for success in this role. Key Responsibilities: - Develop and deliver technical presentations to explain products or services to potential clients - Meet with customers and engineers to assess product need...

As a Sales & Application Engineer at the company located in Aurangabad, your primary role will involve addressing client requirements, providing technical support, and delivering solutions related to sales and engineering applications. Your key responsibilities will include: - Building and maintaining client relationships - Identifying and advising on customer needs - Ensuring technical accuracy in solutions - Collaborating with the team to meet sales and service objectives To excel in this role, you are required to possess the following qualifications: - Strong knowledge and experience in Sales Engineering and Sales processes - Proficiency in Technical Support practices and understanding cu...

You will be responsible for supporting customers through various activities such as receiving customer calls, inquiries, and complaints, handling trouble tickets, order input, data gathering, and traffic studies. You will collaborate with different teams to resolve billing, message, and trouble issues that directly impact the service provided to customers. Key Responsibilities: - Support customers through various activities like receiving calls, inquiries, and complaints - Handle trouble tickets, order input, data gathering, and traffic studies - Collaborate with different teams for billing, message, and trouble resolutions - Ensure excellent service delivery to customers Qualifications: - E...

As a Sales Coordinator, you will play a pivotal role in supporting the sales team and ensuring the smooth functioning of sales operations within the company. Your responsibilities will involve a combination of administrative, communication, and organizational tasks to facilitate effective sales processes and enhance customer satisfaction. - Order Processing: Receive and process sales orders accurately and efficiently, ensuring all necessary details are captured and entered into the system promptly. - Customer Interaction: Communicate with customers to provide order updates, address inquiries, resolve issues, and maintain a high level of customer satisfaction. - Sales Support: Assist the sale...

**Job Description:** As a Customer Service Representative, your role involves effectively communicating with customers to understand their needs and provide suitable solutions. You will be responsible for processing orders received from customers efficiently and accurately. Additionally, you will interact with customers through various channels to ensure a positive experience. **Key Responsibilities:** - Communicate effectively with customers to understand their needs and provide suitable solutions. - Process orders received from customers efficiently and accurately. - Interact with customers through various channels to ensure a positive experience. - Actively contribute to customer acquisit...

As a Electronics Engineer in our company, you will play a crucial role in system integration, validation, and troubleshooting of electronic systems. Your responsibilities will include: - Performing system integration, validation, and troubleshooting of electronic systems. - Demonstrating strong knowledge of electronic systems, control units, and embedded hardware. - Preparing system specifications, ensuring components are compatible and meet performance requirements. - Troubleshooting issues in the system design or integration phase and resolving any discrepancies. - Creating wiring charts / block diagrams of electronics/electrical products as per project requirements. - Keeping records of p...

Company Description The Pet Point, with over 17 years of dedication to pet care, is a renowned pet retailer located in New Delhi, serving pet parents with a wide range of pet products and services. Operating in Punjabi Bagh and Rajouri Garden, The Pet Point is celebrated for its top-tier grooming salons, an in-built pet pharmacy, and professional veterinary care. The store prioritizes customer satisfaction, offering convenience, affordability, and a 100% satisfaction guarantee. Known for collaborating with celebrities and public figures, The Pet Point delivers high-quality international pet brands and exceptional pet-related services to enhance the well-being of pets and pet owners. Role Des...

SUMMARY Job Description Customer Service Representative (Voice Process) Department: Customer Services Client: MDC2 Level: 13 Shift: Night Shift CTC: 25,000 Markup: 18% Role Overview: We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely support, and ensuring a smooth customer experience. Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer issues, queries, and requests with accuracy and clarity. Maintain detailed and accurate call records in the system. Ensure high levels of customer satisfaction during every interaction. Follow commu...

Role & responsibilities We are seeking a highly skilled and experienced Program Manager to lead and oversee the delivery of our complex SD-Branch implementation projects. In this pivotal role, you will be the central point of contact, responsible for ensuring the successful planning, execution, and completion of SD-Branch projects from conception to operational handover. Key Responsibilities End-to-End Program Leadership: Manage the entire lifecycle of multiple, concurrent SD-WAN deployment programs, ensuring they are delivered on time, within scope, and on budget. Stakeholder Management: Serve as the primary liaison between clients, internal engineering teams, security teams, and leadership...

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with th...

We are looking for a highly skilled and experienced Tele Caller to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support through phone calls. Build strong relationships with customers by understanding their needs and concerns. Meet or exceed daily call volume and sales targets. Maintain accurate records of customer interactions and sales performance. Collaborate with team members to achieve common goals. Stay updated on products and services to effectively communicate with customers. Job Requirements Excellent communication and interpersonal skills...

We are seeking a proactive and detail-oriented Telecaller Operations to join our team. The role involves handling inbound and outbound calls, coordinating operational tasks, supporting customer queries, and ensuring seamless service delivery. The ideal candidate should possess excellent communication skills, strong organizational ability, and a customer-first mindset. Key Responsibilities: 1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities. 2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system. 3. Follow up with clients for documents, payments, or other operational requirements. 4. Adh...

Paanduv Applications Private Limited is looking for Support Engineer, Sales Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating w...

Job Description / Responsibilities: Handle counter sales efficiently and provide excellent customer service. Understand product specifications and explain technical features to customers. Create marketing videos / product demonstration videos for digital promotion. Assist walk-in customers, understand their requirements, and provide suitable product recommendations. Maintain store display standards and ensure a professional and organised product presentation. Work closely with the sales team to meet sales targets and ensure customer satisfaction. Ensure smooth billing, documentation, and coordination with the store management. Work Timings: 10:30 AM to 8:00 PM. Desired Candidate Profile: Sma...