2296 Customer Interaction Jobs - Page 18

We are seeking an experienced Collections Manager to oversee the entire collections process for Personal and Business Loans. The ideal candidate will be responsible for managing portfolio delinquency, designing effective collection strategies, and leading a team to ensure all recovery practices are both ethical and compliant with regulatory guidelines. Roles and Responsibilities Portfolio Management: Monitor and manage delinquency in 030, 3160, and 6190 DPD (Days Past Due) and NPA (Non-Performing Asset) buckets. Analyze and interpret MIS (Management Information System) reports to identify risk trends and develop action plans. Ensure timely follow-up on overdue accounts to reduce roll-forward...

Key Responsibilities: Handle product sales and client interactions. Assist in payment recovery and follow-ups. Understand customer requirements and recommend appropriate product solutions. Meet monthly sales targets and contribute to business growth. Build and maintain strong customer relationships. Requirements: ITI or Diploma in Mechanical Engineering. 14 years of experience in Sales or Recovery. Strong communication and negotiation skills. Basic understanding of refrigeration and mechanical systems is an advantage. Self-motivated, organized, and able to work independently.

At Cadence, we are dedicated to hiring and nurturing leaders and innovators who are driven to make a significant impact in the realm of technology. As a Virtuoso Layout professional, your primary responsibility will involve engaging with customers and prospects to identify and assess opportunities. You will collaborate to establish mutually agreeable and achievable evaluation criteria, oversee the evaluation process, and successfully convert these opportunities into tangible business outcomes. Additionally, you will assist customers in implementing the tool and ensuring its swift integration into production. A comprehensive understanding of customer workflows and strong analytical skills are...

Brandbuddiez, a full-stack D2C e-commerce firm specializing in providing end-to-end enterprise e-commerce solutions, is currently in its growth phase and seeking individuals to join the team in propelling the organization to new heights. As a Sales Associate for one of our business verticals, your primary responsibility will involve guiding customers in selecting the most suitable products based on their needs. **Responsibilities include:** - Engaging in tele sales activities - Managing leads and processes efficiently - Building and maintaining client relationships - Utilizing data analytics for informed decision-making - Identifying strategies for business growth **Key Result Areas:** - Eff...

As a Sales Representative at Quadra (Quadrasystems.net India Private Limited), you will collaborate closely with the AWS sales team to develop and implement high-volume sales strategies. Your primary responsibility will be to take charge of an AWS business function, establishing and enhancing relationships with OEM field teams and distributors to support co-sell and co-market initiatives. Your role will involve engaging with potential clients to present the AWS/Progression Managed service proposition, working alongside the technical team to make a compelling case for closing deals. Additionally, you will play a crucial part in coordinating with the Marketing and Sales departments to drive le...

As a customer service representative at Bonvive India Limited, you will play a crucial role in ensuring customer engagement, service orientation, and quality delivery. Your responsibilities will include managing inbound and outbound voice processes, handling customer service inquiries, and monitoring workloads to ensure efficient resolution of customer issues. It will be essential for you to identify and assess customer needs in order to achieve satisfaction, demonstrating strong phone etiquette and active listening skills throughout the process. You will be expected to have hands-on experience with service desk ticketing systems, be familiar with web portals and mobile applications, and mai...

As a Senior Team Lead, you will play a crucial role in ensuring that the design meets the technical and quality standards set for the team, with a focus on functional and code coverage. You will be responsible for leading a team of 10-20 engineers and overseeing the execution of multiple projects simultaneously. Your hands-on programming and debugging skills will be essential in driving customer front-facing interactions, communication, and value addition. Your responsibilities will include continuous development of the team to efficiently meet customer requirements, readiness for onsite assignments, and the ability to provide pre-sales support and prepare proposals. You will also be involve...

As a customer support representative, your main responsibility will be to interact with customers through various channels such as phone, email, chat, and social media in a prompt and professional manner. You will be required to effectively identify and resolve customer issues to ensure their satisfaction. It is important to have a thorough understanding of our products and services so that you can provide customers with accurate and detailed information. Maintaining customer records in our CRM system is crucial, as it helps in keeping track of interactions and ensuring that all information is current. Your role will also involve collecting and reporting customer feedback to contribute to th...

You are a skilled and reliable Field Technician who will be responsible for installing, servicing, troubleshooting, and maintaining smart locks at client locations. Your role will require frequent travel within the assigned area. You will be performing installation, servicing, and preventive maintenance of smart lock systems at customer sites. Additionally, you will conduct diagnostics and troubleshooting to promptly identify and resolve technical issues. Ensuring on-time completion of scheduled service visits and maintenance tasks is crucial, as well as providing technical support and training to clients on product usage and features. Maintaining accurate service logs, reports, and document...

As a Java Team-Lead, Project Lead, Project Manager, Delivery Manager, or Java Architect, you will be required to have a Bachelors or Masters degree in any stream along with 4 to 15 years of strong experience in Java/J2EE technologies, particularly within the Banking Domain. Your technical skills should include proficiency in Core Java, J2EE, Struts/Spring, Oracle, team handling, and client interaction. You should have experience working in web application environments like Eclipse, Tomcat, and WebLogic/WebSphere, as well as familiarity with tools such as Git/SVN and Maven. Your expertise should cover Core Java, Struts/Spring/Spring Boot, Hibernate/JPA/JDBC, and Oracle Database knowledge. You...

The primary responsibility of the role is to drive sales by engaging with customers directly at the front end. You will be required to understand the needs of customers and recommend suitable products or services. Building and nurturing strong relationships with both new and existing clients is crucial to success in this position. Meeting monthly and quarterly sales targets will be a key performance indicator. In addition to sales activities, providing exceptional customer service and efficiently resolving any issues that may arise are essential aspects of the role. It is important to stay informed about the latest products, services, and market trends. Regular reporting on sales performance...

You will be responsible for managing in-store customer interactions, driving sales, and ensuring a high level of customer satisfaction as a Sales Manager - Counter Sales. This front-facing role is ideal for someone with a strong personality and sales acumen. Your key responsibilities will include greeting walk-in customers, understanding their requirements, recommending products, upselling based on customer preferences, managing daily counter sales and billing operations, maintaining stock display and showroom cleanliness, generating sales reports, assisting with daily targets, ensuring smooth customer service, post-sale support, and handling basic administrative duties related to sales. To ...

We are seeking Java Designers / Solution Architects to be a part of our team. You will collaborate with developers, designers, QA testers, and product managers in a vibrant and fast-paced entrepreneurial setting in Vadodara, Gujarat. With 5 to 9 years of experience in web development, you will actively engage in design team discussions and reviews under the guidance of the solution architect to achieve high-quality design outcomes. Your responsibilities will include translating high-level architectural designs into detailed designs and conducting gap analyses in customer interactions to align our product with customer expectations. As a key member of the team, you will take ownership of desi...

You will be working on the development of virtual models in C++, taking care of their design, implementation, and testing. This role is perfect for programmers looking to enhance their knowledge of Computer and SoC Architecture. While prior experience with simulators can be beneficial, embedded software engineers keen on delving deeper into the underlying hardware are also encouraged to apply. Today, software plays a crucial role in various industries such as Automotive, Avionics, Data Centers, and Space. The demand for high-quality products at an early stage of development is on the rise. A common solution to this challenge is the use of Virtual models of hardware, known as Virtual ECUs (VE...

As a sales associate in our store located in Thrissur, Kerala, you will be responsible for understanding customers" needs and identifying sales opportunities. You will be expected to answer potential customers" questions and keep up with product information and updates. Your role will also involve creating and maintaining a database of current and potential customers, explaining and demonstrating product and service features, as well as upselling products and services. Additionally, you will need to perform various tasks including ensuring store hygiene, providing food and beverage service, and interacting with customers effectively. The duty timing for this position is from 02:00 PM to 11:0...

The ideal candidate for this position in Chennai -OMR should have a minimum of 10 years of experience and must be able to work in the office for 5 days a week with a shift timing of 1PM-10PM. Immediate joiners are preferred. The candidate should possess expertise in Code Review, Design Review, Customer Interaction, etc. We are specifically seeking individuals who have initially worked as a software developer in technologies such as Java, NodeJS, MERN, MEAN, .Net, or others, and have progressed to become a Tech Lead before transitioning into an Engineering Management role. Key Responsibilities as an Engineering Manager: - Should be proficient in Solution Design and Solution Architecture. - Ab...

As a Service Engineer with ITI / Diploma / degree, you will be responsible for repair and installation work throughout India. Your primary duties will include handling a team to ensure timely completion of projects and equipment installations such as stackers, scissor lifts, forklifts, and forklift attachments. You will also be required to interact with customers, generate business through parts sales, and secure annual maintenance contracts. This is a permanent position with a day shift schedule. The ideal candidate should possess a Diploma and have at least 1 year of relevant work experience. A willingness to travel 100% of the time is preferred for this role.,

Job Title: Customer Care Executive - International Voice Process Location: Bangalore (Work From Office) Dear Candidate, Greetings of the day! We are excited to announce that we are hiring candidates for the role of Customer Care Executive in our International Voice Process. We welcome applications from individuals with PUC (12th grade), Diploma, Undergraduates, Graduates, and experienced professionals, including freshers and those looking to restart their careers. Job Description: As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction by providing exceptional support. Your primary responsibilities will include: Customer Interaction: Maintain a positive, em...

Job Summary Join our dynamic team as a Customer Service Specialist where you will play a crucial role in enhancing customer satisfaction through effective communication and problem-solving. With a focus on travel management and reservation systems you will utilize your expertise in MS Excel to streamline processes and ensure seamless service delivery. This work-from-home position offers a day shift schedule providing flexibility and work-life balance. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction. Utilize travel management skills to assist customers with booking and managing their travel plans effic...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Ellakiya 9514166620 for more info Regards Ellakiya 9514166620

Responsibilities: Engaging with parents and explaining our programs. Convert leads into enrollments Achieving sales targets and building relationships Maintaining records and following up on enquiries Provide ongoing support to customers

Front-office Operations project site, Supervise client-facing staff including front desk, Sales support, Coordinators, Client visits , Schedule marketing collaterals, Project materials, lead data, Visitor reports, Customer queries, Sales, Marketing.

The ideal candidate will be responsible for managing customer relationships, ensuring seamless communication between clients and internal teams, and driving customer satisfaction through proactive coordination and support. Required Candidate profile A customer focused CRM Executive with proven experience in managing client relationships, ensuring seamless coordination between customer& internal departments Known for excellent communication skills