685 Customer Interaction Jobs - Page 16

Responsibilities: * Process purchase orders & order confirmations * Collaborate with sales team on quotes & proposals * Manage customer relationships via email & phone * Communication & Mail Drafting Skill * Computer Knowledge & Typing Skill

SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role (Both fresher and experience) Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate fresher or experience in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.

responsible for counting, recording, and verifying materials and equipment delivered to or moved around a construction site. The role ensures accuracy in logistics and inventory management, helping to avoid shortages,excess, etc.

• Insurance related customer service process - UK Shifts - Sat and Sun fixed off • International voice process - Graduation mandate • Location- Noida • Salary upto 48K in hand + Incentives & Cabs - Immediate Joinings Contact Avneet Kaur - 8588840209 Required Candidate profile Superlative Verbal communication skills required Should be comfortable working from Noida and Work from office WhatsApp Avneet on 8588840209 for more info Perks and benefits Uk shifts - Weekend offs with both side cabs

Presales, Solution Design The role requires the Solutions Architect to be part of Infrastructure Services Practice who will be responsible for presales solutions across Infrastructure Technology Services The role requires a very strong understanding of IT Infrastructure Technologies covering entire life-cycle services such as consulting, assessment, design, deployment, migration, and operations The Solutions Architect will work with sales, delivery, operations, and partners/vendors to address the business, operational and technical requirements of the customers The Solutions Architect is required to work and collaborate closely with peers across practices to create leading edge, innovative yet pragmatic solutions for the customers The ideal candidate is expected to be versatile who will handle pre-sales function, customer interactions, technical ownership, willingness to learn emerging technologies and build next generation solutions and offerings

18+ years architect in Embedded, Firmware, Linux, IoT and Industrial Automation Protocol Architect, SWArchitecture, Designs, C C++ ( mandatory), excellent customer interactions skills, must work on proposal creation, articulation in word ppt, excellent oral written communications, has proven hands-on experience working on Sensors, Devices, Gateways and IoT cloud platforms, experience working with Honeywell, SE, ABB, Emerson, Philips, Advantech, etc Ability to understand customer needs and convert to requirements, formulate delivery plan/engagement, very good in estimation techniques, has proven hands-on and identify talent within externally He needs to be excellent customer interaction, communication skills with proven experience working with US, UKand European counterparts Knowledge implementation of code generation,coverage like coverity, etc Knowledge of Development tool chains, createsolutions, innovative approaches, can work independently and guide technicalteams

Java Selenium - 5 to 7 years of experience in mobile automation testing Should have minimum of 3 year hands on experience on web automation using Java/Selenium/TestNG or similar automation frameworks Work experience of atleast 2 years of experience in API testing using Postman and automation experience using RestAssured Should have good knowledge on the automation framework design Strong in Java- Strong in OOPs concepts Good communication skills and able to handle customer interactions- Good attitude

Appidi Technologies Pvt Ltd is looking for Field Sales Executive to join our dynamic team and embark on a rewarding career journey Identify and develop new business opportunities through networking, prospecting, and lead generation activities Build and maintain relationships with clients to ensure customer satisfaction and retention Negotiate and close sales deals with clients Achieve and exceed sales targets and quotas Keep up to date on industry trends and product knowledge Maintain accurate records of sales activities and customer interactions

Nirvana Yoga Dham is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

CareerBanao is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

Interacting with the Customers, resolve queries and close them for sale Offering amazing customer service Outbound Process regional languages required-marathi,bengali,tamil,kannada,telugu,guajarati Required Candidate profile Excellent command over English communication Immediate joiners only Should have very good interpersonal skills Freshers/UG both can apply || UG with experience Candidate should be in Delhi

Answering or Responding to complaints and resolving issues Ensuring a positive customer experience call and pitch customers our products and services Maintaining professionalism with customers Required Candidate profile Ability to communicate effectively in English Work from office/no telephonic Immediate joiners only Freshers/UG both can apply Can refer friends should be present in Delhi

Responsibilities: * Lead marketing strategies & campaigns * Convince customers through presentations & demos * Manage retail partnerships * Collaborate with sales team on promotions * Oversee product launches & events Provident fund Gratuity Relocation bonus Referral bonus Mobile bill reimbursements Retention bonus Performance bonus Sales incentives Annual bonus Job/soft skill training

We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems, designing tailored solutions, and delivering impactful demonstrations of the Freshworks platform. This role suits individuals with strong pre-sales experience who thrive on customer interaction, solutioning, and collaborating with internal teams to drive business outcomes. Pre-Sales Engagement & Customer Solutions: Engage with SMB, mid-market, and enterprise customers to understand their business and technical challenges. Conduct discovery sessions, architect solutions, and deliver tailored product demonstrations and Proofs of Concept (POCs). Address technical objections and ensure alignment with customer needs. Solution Design & Documentation: Participate in gathering requirements and scoping complex engagements. Create technical documentation including solution proposals, SoWs, and RFP/RFI responses. Evaluate opportunities from a technical feasibility standpoint and proactively mitigate risks. Collaboration & Execution: Collaborate closely with Sales, Product, Engineering, and Implementation teams. Align technical strategies with sales initiatives to accelerate deal closures. Continuously improve pre-sales tools, processes, and enablement assets. Customer Advocacy & Product Evangelism: Articulate the value and capabilities of the Freshworks platform to both technical and business audiences. Represent Freshworks at customer meetings, events, and forums as a trusted technical advisor. Keep abreast of product developments and industry trends to provide relevant, up-to-date guidance. Qualifications 3-12 years of experience in pre-sales/solution engineering, technical consulting, or a similar customer-facing technical role. Strong background in SaaS, cloud technologies, APIs, and enterprise software environments. Proven experience designing and delivering technical demonstrations and POCs. Ability to work with mid-market and enterprise customers, understand their pain points, and craft effective solutions. Excellent communication and presentation skills, both written and verbal. Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience). Familiarity with Freshworks products is a strong plus. Key Skills: Pre-sales consulting & technical storytelling Solution architecture & demo delivery API, integrations, SaaS product understanding Discovery, qualification & objection handling RFP/RFI response and technical documentation Stakeholder collaboration (Sales/Product/Engineering) Strong communication & relationship-building

We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems, designing tailored solutions, and delivering impactful demonstrations of the Freshworks platform. This role suits individuals with strong pre-sales experience who thrive on customer interaction, solutioning, and collaborating with internal teams to drive business outcomes. Pre-Sales Engagement & Customer Solutions: Engage with SMB, mid-market, and enterprise customers to understand their business and technical challenges. Conduct discovery sessions, architect solutions, and deliver tailored product demonstrations and Proofs of Concept (POCs). Address technical objections and ensure alignment with customer needs. Solution Design & Documentation: Participate in gathering requirements and scoping complex engagements. Create technical documentation including solution proposals, SoWs, and RFP/RFI responses. Evaluate opportunities from a technical feasibility standpoint and proactively mitigate risks. Collaboration & Execution: Collaborate closely with Sales, Product, Engineering, and Implementation teams. Align technical strategies with sales initiatives to accelerate deal closures. Continuously improve pre-sales tools, processes, and enablement assets. Customer Advocacy & Product Evangelism: Articulate the value and capabilities of the Freshworks platform to both technical and business audiences. Represent Freshworks at customer meetings, events, and forums as a trusted technical advisor. Keep abreast of product developments and industry trends to provide relevant, up-to-date guidance. Qualifications 3-12 years of experience in pre-sales/solution engineering, technical consulting, or a similar customer-facing technical role. Strong background in SaaS, cloud technologies, APIs, and enterprise software environments. Proven experience designing and delivering technical demonstrations and POCs. Ability to work with mid-market and enterprise customers, understand their pain points, and craft effective solutions. Excellent communication and presentation skills, both written and verbal. Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience). Familiarity with Freshworks products is a strong plus. Key Skills: Pre-sales consulting & technical storytelling Solution architecture & demo delivery API, integrations, SaaS product understanding Discovery, qualification & objection handling RFP/RFI response and technical documentation Stakeholder collaboration (Sales/Product/Engineering) Strong communication & relationship-building

Digital Design Solutions is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

1. Customer interaction 2. Delivery Management 3. Customer report preparation & Maintenance 4. Internal Team Follow up 5. Assisting CFT Meeting. 6. Demand Management 7. NPI co-ordination 8. Project Management, Revenue, AR, ECN, E&O management Qualifications Required: 1. BE ( ECE / EEE ) with 10 years of Experience in Similar field 2. Communication and Interpersonal Skill Communication and Interpersonal Skills 3. Knowledge on Office productive tools. 4. Customer Relationship Management

We help the world run better W hat you ll do As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you ll bring Over 5 years of professional experience as an SAP Basis Technical Consultant, specializing in SAP cloud implementations and migration projects. Extensive operational knowledge and administration expertise across diverse SAP applications and databases in global multi-cloud environments. Proficient in SAP NetWeaver best practices and technical project leadership with direct customer interaction. Skilled in designing integrated end-to-end lifecycle management procedures. Meet Your Team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425706 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425706 Posted Date: Jun 5, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

Date Posted: 2025-01-28 Country: India Location: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., India Designation / Title - Field Supervisor - Service Location - Bangalore Edu: Diploma / BE Engineer (Spl EEE) Experience - 5 to 10 years supervisory (people Manager) role experience in related industry Job Title A job title should be recognizable, straightforward, and easily understood by someone outside the company so that candidates can easily locate the posting on a search engine or other platforms. Avoid abbreviations, acronyms, or internal company terminology. Role Overview: Scheduling CM & HK of route assigned. Supervise/Monitor the daily service and callbacks Manage the service team and HK team Generate T business Conduct AES for the assigned units. Ensuring safety in sites. Organizing for Administrative activities of the department. Customer interaction. ENVIRONMENTAL HEALTH AND SAFETY: Support EH&S efforts of the department and ensure implementation of EH&S Management systems and other local standards. Participate and facilitate the participation of employees in the department in EH&S training and TBT as per the EH&S plan. Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within the targeted completion date.

As a Field Application Manager specializing in Linux and Android support for System on Chip (SoC) platforms for Industrial and Automotive, you will be at the forefront of our customer engagement efforts and managing the team. Your primary role will be to provide technical guidance and support to our clients, Internal team members and assisting them in implementing and optimizing Linux and Android operating systems on various Renesas SoC devices. You will be instrumental in ensuring customer satisfaction while driving product adoption. Key Responsibilities: 1. Technical Expertise: Gain comprehensive knowledge of both Linux and Android operating systems, with a keen focus on their functionalities and compatibility with SoC architectures. Provide expert-level support in configuring, deploying, and troubleshooting Linux and Android on SoC platforms. 2. Customer Interaction: Serve as the primary technical contact for customers, addressing inquiries, resolving issues, and offering best practice advice. Develop strong relationships with clients to understand their unique requirements and provide customized support. 3. Problem Solving and Troubleshooting: Assist customers in diagnosing and resolving complex technical issues related to Linux and Android integration with SoCs. Create solutions for performance optimization, driver compatibility, and system stability. 4. Documentation and Training: Prepare and maintain comprehensive documentation, including technical specifications, user guides, and troubleshooting procedures. Conduct training sessions for customers and internal teams on Linux and Android features, emphasizing practical use cases with SoC devices. 5. Collaborative Efforts: Collaborate with cross-functional teams, including product management, software development, and engineering, to relay customer feedback and influence product improvements. Provide insights and suggestions during product design and development phases to enhance compatibility and ease of use. 6. Stay Abreast of Industry Trends: Continuously monitor advancements in Linux and Android ecosystems, as well as SoC technologies, to provide cutting-edge support and recommendations. Participate in relevant training and conferences to enhance knowledge and network with industry professionals. Qualifications Education: Bachelor s or master s degree in computer science, Electronics & communication, or a related field. Experience: Demonstrable experience in supporting Linux and Android operating systems in embedded systems or SoC environments in the industry for 7~10 Years Skills: - Proficient in Linux and Android system architecture, kernel development, and user-space programming . - Strong understanding of embedded systems and SoC design principles . - Experience in programming languages such as C, C++, Android Java/Kotlin, or Python - Excellent problem-solving abilities with a proactive mindset. - Exceptional communication skills to explain complex technical concepts in a clear, accessible manner. Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, Analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what s next in electronics and the world.

This is a Market Research role suitable for candidates with a Tech background and an inclination toward solving problems in Market Research This role is not for Investment Analysts/Associates/CAs/CFA/Finance Executives etc Job description We seek a motivated and self-driven individual to join the Market Research Team in a leadership role. You will conduct in-depth market research across sectors and lead a team of Researchers who are subject matter experts in various areas such as FinTech, SaaS, FoodTech, Cybersecurity, Healthcare etc Key Responsibilities: 1. Lead market research in multiple sectors You will be working on multiple research projects and will lead a team of Researchers who are subject matter experts in various areas such as FinTech, SaaS, Food Tech, etc. As a leader in the Sector Research team, you will be responsible for defining the direction for the sector research and getting high-quality research output from the team 2. Design and lead processes in the Research department Take end-to-end ownership of all processes in the Sector Research department Resolve project bottlenecks and challenges and ensure completion within stipulated timelines Ensure training of personnel involved and identify specific/periodic training programs if need be Provide mentorship and constructive feedback. Incorporate Tracxn's culture of continuous Escalate in case of non-compliance to set guidelines, quality issues, etc. Work closely with senior stakeholders for project review, status, and course corrections or improvements if any 3. Design blueprint Design building blocks for the Department. Seek inputs from peers and get Senior Management onboard. Draft plan for operational teams and resources required Convert building blocks into a long list of actionable projects. Prioritize projects based on impact & delivery 4. Implement Build required processes with a focus on accuracy, efficiency, and scalability. Automate as much as possible Define and set up KPIs to monitor the health of the project Ensure the team is trained and identify specific/periodic training programs needed Solve queries raised by the team and incorporate them in SoPs wherever needed 5. Monitor the growth and health of your Departments Define and set up KPIs to monitor the health of the departments Set up a monitoring protocol and design MIS reports Escalate in case of non-compliance to set guidelines, quality issues, etc. Identify new projects from Department MISs and reviews Modify the blueprint and processes related to achieving better outcomes Requirements: Top-notch academics from a Tier 1 college 5 years + of work experience in Market research roles (Market Research, Engagement, Business strategy, consulting, etc) Exceptional problem-solving skills. First principles person Strong team player. Keen interest in mentoring and grooming team members can work cross-department A go-getter. High intent on getting things done. Strive for excellence and a strong commitment to improving things every day. Ability to make decisions based on sound logical arguments. Seek continuous feedback to deliver the most optimal solutions What can you expect at Tracxn? Meritocracy Driven, Candid Culture. No Politics. Like-Minded Intellectually Curious Colleagues. High Paced Learning. Continuous Mentorship to help Achieve Peak Potential Founders: Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

Mega job drive is going on for international voice and Non-voice process in [24]7.ai. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in rotational night shifts (US) Age limit : 18+ to 35 years and below. Eligibility Criteria: PUC/12th, Undergraduate/Graduate (BCom, BBA, BSC, BCA, BE, BTech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Benefits: Free Transport facility both Pick and Drop. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones Address: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Rd, Sarjapur, Bengaluru, Karnataka 560087 Mention Sagar.K (code-090) on top of your resume before coming to office and meet Sagar.K Contact number - 8454067515 Note: Contact HR Sagar.k (Reference code-090) Email : Sagar.vivek@247.ai

Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts. We are seeking a street-smart, result-oriented candidate with B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry. You to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers. Deliver positive experience to assigned shipper accounts and resolve all queries Develop individual client servicing strategy at a shipper-level Understanding and reinforcing the internal system and operational capabilities and align shipper expectations Resolve shipper queries by liaising with internal stakeholders across program, operations Action proactive and reactive measures on key service parameters like operations, claims and escalations Follow the standard operating processes to scale the working of the function. A day in the life A day in the life 1. Enabling data transparency through unblocking MIS queries 2. Ensure all API status-es are being pushed 3. Arrange pickup and deliveries for escalated shipments through effective LMR mechanism 4. Train shipper on passing correct NDR feedback and claims 5. Monitor shipper performance and drive insights 6. Identify NVA tasks and find solutions to automate or reduce the tasks 7. Be a custodian of shipper experience and cascade feedback internally 8. Act as an effective bridge between shipper and internal sales/ AM and cross-functional stakeholders Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 3+ years of data analysis and formula creation in Microsoft Excel experience Experience using data to drive root cause elimination and process improvement More than 3 year of experience in B2B Client servicing or customer service Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to understand the business by the numbers and streamline escalations Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Knowledge of English, Hindi is a must. Additional language knowledge will be an added advantage. Bachelors degree in operations, supply chain or logistics Experience working with e-commerce or logistics. Deep understanding of the B2C transportation landscape in India with prior interactions with shippers

In This Role, Your Responsibilities Will Be: Implement to Emerson s project execution life cycle and maintain all relevant documentation, including technical and quality documents. Own the project and act as the primary connect with the customer for the entire scope of the project. Provide technical support to the Project Manager, assisting with activities such as scope reviews, kickoff meetings, resource planning, engineering planning, procurement support, schedule planning, quality control, project monitoring and control, customer interaction, risk management, organizational change, performance reporting, progress tracking, and project closeout. Analyze customer inputs and understand requirements such as Design Specifications, PIDs, Control Narratives, I/O lists, Instrument Index, and Operating Philosophies. Raise Technical Queries when needed. Lead a team of SW/HW engineers working on the project. Ensure compliance with the project s requirements. Develop system designs and review system architecture for the entire Coordinated Control and Safety System (ICSS). Perform I/O to Controller Assignment. Define software and hardware concepts, including third-party interfaces (e. g. , Modbus, Profibus, OPC). Develop software libraries, including logic and graphics, and build project-specific software templates. Perform software typical tests and develop I/O base control modules. Craft and develop customized, sophisticated logic and graphics. Build third-party interface databases/modules. Review and develop the Bill of Materials (BOM) for the entire system. Review all project-related documentation, including SW/HW and project management aspects. Develop internal test plans, verify cabinet builds, and perform internal testing. Conduct Third-Party Interface testing. Develop and implement Software (SW) FAT plans, Hardware (HW) FAT plans, and HW-SW integration plans. Perform coordinated testing between software and hardware and conduct FAT with customers. Build and handles-Built documentation and SAT plans. Perform SAT at customer locations and conduct loop checks on-site. Provide support for startup and commissioning activities. Be responsible for the coordination of lead age initiatives. Quality Control Assurance Implementation of EEEC IMS processes/documentation as when required throughout the project. Adopts to WA quality requirements and Customer s regulatory guidelines Practices and promotes First time right approach. Rigorously follows GDP (Good Documentation Practices). Other Duties Perform other additional specific duties, when requested by the business. These will, typically, be strategic in nature but could potentially be anything that the post holder is suitably qualified and experienced to undertake. These duties may be assigned to the person under mentorship of a supervisor. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek advice from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: 5-8 years of relevant work experience in the field of process control and automation. DCS/SIS Design experience in Engineering Industry is desired. Preferably worked on Oil Gas, Refineries, Chemical, Petrochemical DCS/SIS design engineering projects. Preferred Qualifications that Set You Apart: Must be a bachelor graduate in Instrumentation, Electronics, Electronics Telecommunication. Our Culture Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. .

RELATIONSHIP MANAGER Overview: Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Business Manager Qualification: BTech /BE in Electrical, Diploma in Electrical Any Graduate, 2-6 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switches, Sockets etc., Good communication skills. Responsibilities & Duties: Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations). Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines. Location: Bhiwandi, Mumbai