4006 Customer Interaction Jobs - Page 12

Role Overview We are seeking a Director of Security (Acting CISO) to serve as the company s top security leader, responsible for defining, implementing, and continuously improving our security, compliance, and risk management programs. This role blends executive-level responsibility with hands-on operational leadership, ideal for a high-calibre leader who can both set strategy and drive execution. You will own the company s end-to-end security posture spanning SecOps, AppSec, Governance, Compliance, Privacy, and Enterprise Risk ensuring our systems, products, and operations meet the highest standards of security and trust. Key Responsibilities: Strategic Security Leadership Establish and own...

Responsible for reception, guest handling, greeting customers, guiding them through the model flat, addressing queries, providing customer service, supporting management, and maintaining a professional office environment at all times professionally.

Roles and Responsibilities: Plan and execute marketing activities to promote company products and services. Visit customers at their offices and plants to understand requirements and provide solutions. Follow up on orders and ensure timely delivery of products. Arrange and provide product samples to potential and existing customers. Address and resolve customer complaints promptly and professionally. Maintain and submit regular reports to management regarding sales activities and customer feedback. Qualifications: Minimum educational qualification as per company standards (usually 10th/12th or graduate preferred). Experience: Prior experience in sales, marketing, or customer service is an ad...

Role : Site visit Coordinator (Voice process) Location: Casagrand Builders Work time: 9 AM to 6 PM Experience :2 to 6 years Max budget 25k monthly w About Casagrand Premier Builder Ltd. Casagrand Premier Builder Ltd. is one of the leading real estate developers, dedicated to creating superior living spaces and communities. With a legacy of delivering world-class projects, we focus on quality, innovation, and customer satisfaction. Roles & Responsibility : The Site Visit Coordinator should finalize details for the visit with their leader and the contact person at the site. (Only into calling) Explorers and leaders should work with the company to pick the best structure based on the site sched...

Upload seasonal collections Maintain accuracy of data Work on order approval Plan & execute timely deliveries Communicate with buyers Maintain season-wise orders & weekly selling reports Update ATS inventory Manage line sheets Buying for Ecommerce

Job Description Quality Engineer Position Title: Quality Engineer Department: Quality Reports To: Head of Department Quality Location: Jenith Technocast, Ranjangaon Role Summary The Quality Engineer is responsible for ensuring that products and processes meet quality standards through inspection, calibration, documentation control, and continuous improvement initiatives. This role involves close coordination with production, customer service, and other departments to achieve zero-defect targets and maintain compliance with QMS requirements. Key Responsibilities Inspection & Quality Control Inspect previous days parts and assemblies for compliance. Conduct and record in-process inspection rep...

Role Overview: As a Trust & Safety Associate at Accenture, your role will involve providing support to customers through live chat on various platforms. You will be responsible for responding to customer inquiries, troubleshooting technical issues, placing orders, providing product information, and resolving concerns in a professional and timely manner. Your ability to maintain a calm, positive, and helpful attitude during customer interactions will be crucial to ensure customer satisfaction. Key Responsibilities: - Customer Interaction: - Provide support to customers via live chat on various platforms. - Respond to customer inquiries in a professional and timely manner. - Assist customers i...

As a sales officer in this role, you will be responsible for traveling to meet B2C customers. Your main duties will include: - Meeting with B2C customers to promote and sell products or services - Building and maintaining relationships with customers to ensure repeat business To qualify for this position, you should have the following: - Prior experience in sales or a related field is preferred - Strong communication and interpersonal skills Please note that this is a full-time, permanent position with benefits including health insurance and provident fund. The work location for this role will be in person. As a sales officer in this role, you will be responsible for traveling to meet B2C cu...

Role Overview: You are required to join as a Sales Support (Up-Selling) | Customer Support Executive in our international process. Your role will involve handling customer queries, providing accurate information, and recommending suitable products or services. You will be responsible for customer support and up-selling activities, with complete training provided before onboarding. Key Responsibilities: - Handle customer interactions through calls and chat for international clients. - Understand customer requirements and deliver accurate solutions. - Provide clear and professional communication at all times. - Recommend relevant products/services based on customer needs. - Manage up-selling a...

Controls Systems Hardware and Application software hands-on experience - DCS. ESD, FG systems (ICSS projects) Deliver technical solution to customers within agreed schedule and budget Work closely with Project Lead, Engineering Supervisor, other Leads and Project Manager. Understand the customer s project Specifications, RFQ, Architecture, etc , Hands-on working in detail engineering, System Architecture, BOM To collaborate with team and carry out Control System Hardware and Software Detail Engineering (including HMI), Application Development, Testing, Integration of Hardware, FAT with customer at factory as per project duration, Site Commissioning, system Cut-over s, Loop Checking. Use effe...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and ...

Certainly! A Customer Service Executive is a professional responsible for ensuring positive interactions and isfaction between a company and its customers The role typical addressing customer inquiries, resolving issues, and providing information about products or Certainly! A Customer Service Executive is a professional responsible for ensuring positive interactions and isfaction between a company and its customers The role typically involves addressing customer inquiries, resolving issues, and providing information about products or Certainly! A Customer Service Executive is a professional responsible for ensuring positive interactions and isfaction between a company and its customers The ...

JD for Systems Engineer II Reporting to Systems Engineering Supervisor Travel: 30-70% (as per project requirement) Roles and Responsibilities: Controls Systems Hardware and Application software hands-on experience - DCS. ESD, F&G systems (ICSS projects) Deliver technical solution to customers within agreed schedule and budget Work closely with Project Lead, Engineering Supervisor, other Leads and Project Manager. Understand the customer s project Specifications, RFQ, Architecture, etc., Hands-on working in detail engineering, System Architecture, BOM To collaborate with team and carry out Control System Hardware and Software Detail Engineering (including HMI), Application Development, Testin...

GRADE - AM-I DEPARTMENT - Branch Banking REPORTS TO - BranchSales Manager - Branch Banking ROLE PURPOSE & OBJECTIVE Theincumbent will be primarily responsible to - Acquirenew customers for liabilities from open market Assistthe CRS - unsecured loans for conversion of existing borrowing customers for liabilities Enhancethe relationship with the existing customers by cross-sellingproducts and services as per the profile & need of thecustomers Train/assistcustomers to use ATM and BCs; drive usage of alternate channels SIZEOF THE ROLE FINANCIALSIZE NON-FINANCIALSIZE Targetassigned as per the branch CASABook as per the branch TDBook as per the branch Segmentwise book (NR, Senior Citizen, HNI etc)...

Key Responsibilities: 1. Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them 2. Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty 3. Understand client requirements and offer personalized publishing packages that align with their goals 4. Partner with sales and leadership teams to expand and strengthen the client base 5. Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients 6. Track potential clients and ensure timely follow-ups to drive sales progression 7. Follow and continuously improve standard opera...

Job Overview: We are hiring a Customer Support Executive with good communication skills to manage inbound and outbound calls. The role includes convincing customers about our services and resolving their queries. Key Responsibilities: * Handle inbound and outbound calls. * Convince customers about company services. * Resolve customer queries quickly and professionally. * Maintain call logs and update customer details. * Ensure a positive experience for every customer. Requirements : * Good communication skills. * Candidates who speak Hindi, English, or Bengali can apply. * Ability to convince customers and solve queries. * Basic computer knowledge preferred. Shift Timing : 10:00 AM to 7:00 p...

Job Description MEPF Head (Estimation, Design & Project Management) Position Title: MEPF Head Department: MEPF Design, Estimation & Execution Reporting To: Directors 1. Position Overview The MEPF Head will be responsible for end-to-end management of Mechanical, Electrical, Plumbing & Firefighting (MEPF) functions including Estimation, Designing, Planning, Execution, Billing, Quality & Client Coordination . This role requires strong technical knowledge, leadership, decision-making, and the ability to independently handle complete MEPF operations for multiple projects. 2. Core Responsibilities A. Estimation & Costing Prepare complete MEPF project estimates, BOQs, cost sheets, and rate analysis...

Position Title: Customer Relationship Manager (CRM) Residential Projects Location: Chennai. Interested candidates who meet the above criteria are encouraged to apply with their updated resume to recruitment@hiliving.in Role Overview: The CRM will be responsible for managing customer interactions, overseeing the customer lifecycle from initial contact through post-sale support, and ensuring satisfaction throughout residential projects. The role involves addressing client needs, resolving issues, and enhancing the overall customer experience to build strong, lasting relationships. Key Responsibilities: Customer Engagement & Relationship Management: Manage and nurture relationships with residen...

JD for Systems Engineer I Reporting to Systems Engineering Supervisor Travel: 30-70% (as per project requirement) Roles and Responsibilities: Controls Systems Hardware and Application software hands-on experience - DCS. ESD, FG systems (ICSS projects) Deliver technical solution to customers within agreed schedule and budget Work closely with Project Lead, Engineering Supervisor, other Leads and Project Manager. Understand the customer s project Specifications, RFQ, Architecture, etc. , Hands-on working in detail engineering, System Architecture, BOM To collaborate with team and carry out Control System Hardware and Software Detail Engineering (including HMI), Application Development, Testing...

Job Description CyberArk is seeking a self-motivated and broadly skilled Senior Solutions Engineer / Architect (Machine Identity) to join our team. As a key player in our organization, the role is strategically vital to the success of our business. Positioned at the intersection of technology and customer engagement, you will directly influence the sales cycle and help shape the direction of our offerings in the market. Your ability to connect our cutting-edge solutions with the unique challenges faced by our customers will not only drive sales success but also contribute to CyberArk s reputation as a leader in Identity Security. Supporting the entire India market, you will be instrumental i...

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Dhanlakshmi 9514266618 for more info Regards Dhanlakshmi 9514266618

Engage and onboard clients via calls/emails, build strong relationships, understand requirements, offer tailored publishing packages, manage CRM data, track leads, ensure timely follow-ups, and collaborate with teams for smooth project delivery. Sales incentives Performance bonus Referral bonus

Responsibilities Answer inbound calls, related to appointments and other medical services professionally and efficiently. Answer Inbound Calls related to medication refills, Orders, lab and test results and taking in messages for the doctors office. Making outbound calls related to appointment confirmation/cancelling and rescheduling with providing information about (Appointment date and time, location and physician to be seen). Provide accurate information about healthcare services, clinic hours, policies, and procedures. Schedule, reschedule, or cancel patient appointments using Electronic Health Record (EHR) and Enterprise Practice Management (EPM) in the Practice Management System. Maint...

We are seeking a Call Quality Analyst with 3+ years experience in contact center QA. You will evaluate calls, monitor performance metrics, and provide insights for enhancing customer experiences. Responsibilities: Conduct QA audits on customer interactions. Measure silence, interruptions, and sentiment. Track key QA metrics (CSAT proxy, transfer rate). Provide feedback and coaching recommendations. Prepare quality reports for leadership. Bachelor s in Communications, Business, or related field. Experience in QA within contact centers. Familiarity with speech analytics tools. Strong data analysis and reporting skills. Career Growth: Advance into QA Manager or CX Analyst roles, influencing end...