674 Customer Interaction Jobs - Page 12

1.Customer Interaction 2.Providing customer service support 3.Timely Deliver The Vehicle after Service 4.Customer Satisfaction

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

LT Finance Limited is looking for SALES OFFICER to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities: Developing and implementing sales strategies to meet company goals Building and maintaining relationships with clients Identifying new business opportunities and exploring untapped markets Conducting market research and analysis to stay updated on industry trends and competitors Presenting products or services to potential customers and negotiating contracts Maintaining accurate records of sales and customer interactions Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences Achieving or exceeding sales targets and ensuring customer satisfaction Providing ongoing support to customers and addressing any concerns or issues Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

Prepaid C2 Service Join our Payments Solution Center team at JPMorgan Chase Co., where payments are more than just transactions. We provide support to clients leveraging sophisticated digital, end-to-end solutions to manage their business and working capital. You will utilize various digital channels. Successful specialists balance their focus on business results with offering options and finding solutions to help our customers. This role requires managing interactions with business partners at all levels and across multiple lines of business, ensuring daily tasks are completed. You will be part of a high-performing global team, working with a variety of clients, tackling diverse problem types of varying complexity across multiple products. Job Responsibilities Are very comfortable communicating with customers in a metrics-driven environment. Are able to navigate multiple technologies while staying engaged with our customers. Demonstrate resiliency and extreme adaptability in a fast-paced environment. Possess strong customer focus with the ability to have detailed conversations with our customers. Take ownership of each customer interaction while treating customers with respect and responding with empathy. Document customer account activities thoroughly and concisely. Demonstrate personal excellence, including punctuality, integrity, and accountability. Approach problems logically and with good judgment to ensure the appropriate customer outcome. Make appropriate decisions on behalf of our customers quickly and effectively. Effectively prioritize work to ensure efficiency. Abide by all applicable regulatory and department practices and procedures. Have the ability to work independently and in a team environment. Think critically and exercise independent judgment. Required qualifications, capabilities and skills High School diploma/GED required. 2+ years of Customer Service experience preferred. Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face. Full-time in-office availability across various shifts and holidays where supported markets are open. Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred. Ability to build and maintain good working relationships with business partners. Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Effectively manage operational risk through adherence to established procedures and controls. Strong oral and written communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance. Work Schedule The position requires candidates to work varying schedules within the companys operating hours of 24/7.

Berger Paints India Ltd ( British Paints Div ) is looking for Senior Sales Officer to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities:1 Developing and implementing sales strategies to meet company goals 2 Building and maintaining relationships with clients 3 Identifying new business opportunities and exploring untapped markets 4 Conducting market research and analysis to stay updated on industry trends and competitors 5 Presenting products or services to potential customers and negotiating contracts 6 Maintaining accurate records of sales and customer interactions 7 Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences 8 Achieving or exceeding sales targets and ensuring customer satisfaction 9 Providing ongoing support to customers and addressing any concerns or issues 10 Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

Financial analysis knowledge Excellent English to enable customer communication (Written and Verbal) Ability to handle any customer interaction professional and with a service-oriented attitude Reliable and precise work style, even under time pressure Excel / PowerPoint Skills. Experience with basic technical skills. Experience in software / hardware or telecom industry is a plus Responsibilities: Analyze telecom usage reporting and to create profiling of telecom lines. Work on activation, cancellation and swap of connectivity lines. Trouble shooting mobile network issues. Build and maintain client-facing reports showing telecom opportunities and savings. Respond to internal inquiries relating to telecom rate plan analysis and recommendations. Provide top quality customer service to clients, vendor and internal teams. Develop and own best practices, quality assurance methods, etc.

Cadila Pharmaceuticals Limited is looking for Field Officer to join our dynamic team and embark on a rewarding career journey As a Field Officer, you will be responsible for carrying out various field-related tasks and activities to support the organization's operations and objectives Your role may involve data collection, customer interactions, inspections, assessments, or other field-based tasks, depending on the organization's industry and needs Key Responsibilities:Field Operations:Data Collection: Conduct field surveys, interviews, or assessments to gather relevant data and information Customer Visits: Visit customers, clients, or stakeholders to provide services, collect feedback, or address concerns Inspections: Perform inspections of facilities, equipment, or properties to ensure compliance with regulations and standards Reporting:Data Recording: Accurately record and document field data, observations, or findings Reporting: Prepare and submit reports based on field activities, including data analysis and recommendations Customer Interaction:Customer Support: Provide information, assistance, or support to customers or clients during field visits Issue Resolution: Address customer inquiries, complaints, or issues in a timely and effective manner Compliance:Regulatory Compliance: Ensure compliance with applicable laws, regulations, and company policies during field operations Quality Control: Conduct quality control checks or assessments as required Safety and Security:Safety Protocols: Adhere to safety protocols and guidelines while working in the field Security Measures: Implement security measures to safeguard assets, data, or equipment in the field Logistics and Inventory:Inventory Management: Manage and maintain inventory or supplies required for field operations Training and Development:Training: Participate in training programs and workshops to enhance field-related skills and knowledge

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethicIf yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree 1+ years of sales experience

Join a team that designs, develops and integrates highly complex systems within Honeywell [SBG]. You will be integral in creating system solutions that meet the evolving needs of our customers. You will be involved in every aspect of the systems life cycle; from the front end of business development through product end of life. Key Responsibilities requirements analysis requirements decomposition systems design model based development system design systems integration systems validation & verification customer interaction project oversight project coordination budget/schedule responsibility YOU MUST HAVE Bachelor s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics WE VALUE Knowledge of the systems development lifecycle Individuals that quickly analyze, incorporate and apply new information and concepts. Diverse and global teaming and collaboration Effective communicator Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done. Ability to adapt dictated by project changes Multi-tasking and has the ability to manage a variety of complicated tasks. Some engineering experience experience with systems

Job Title: Real Estate Sales Executive (3 Openings) Experience: 2-6 years Job Summary: We are seeking experienced and skilled Real Estate Sales Executives to drive sales, build relationships, and promote our high-end residential and commercial projects. The ideal candidates will possess excellent leadership, customer service, and communication skills, with the ability to multitask and work independently. Key Responsibilities: 1. Sales and Revenue Generation: - Sell high-end residential and commercial projects - Meet and exceed monthly sales targets - Identify and pursue new business opportunities 2. Client Relationship Management: - Build and preserve trusting relationships with premier customers - Conduct regular client meetings and site visits - Effectively close client transactions 3. Market Research and Analysis: - Conduct market research and analyze sales figures (including land and space requirements for factories and companies) - Stay updated on government policies, bylaws, and market trends - Provide insights and recommendations to senior management 4. Leadership and Training: - Lead and motivate the sales team - Provide weekly training to employees - Maintain a healthy and positive work environment 5. Reporting and Communication: - Report on sales activities to senior management - Liaise between customers and the company on service, pricing, and new product launches Required Skills: - Excellent communication and negotiation skills - Strong leadership and team management skills - Ability to multitask and work independently - Analytical and problem-solving skills Qualification: - Graduation/Post-Graduation in Sales & Marketing Job Requirements: 1. In-depth knowledge of the real estate market and industry trends 2. Strong network and relationships with potential clients Job title : Real Estate Sales Executive Experience : 1-5 Years Education : Any graduation Industry : Real estate preferably Industrial / Commercial Responsibilities : Generate sales by contacting customers using existing or self-sourced data Thoroughly brief customers on project unique selling points (USPs) Schedule and conduct site visits with customers, understanding their needs and offering tailored solutions Provide detailed explanations of technical details and location benefits Audit leads and expand the customer base through referral generation Compile and analyze sales figures Collect customer feedback Continuously refine sales strategies for optimal results Stay up-to-date with real estate market trends and regulations Attend industrial expo exhibitions to build networks Have a basic knowledge of ROI and other key metrics for handling investors Prepare professional proposals for clients and consultants Arrange meetings with consultants to promote ongoing projects Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. As an ideal candidate, you should be an excellent communicator with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

Dear Candidate, Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy Firm. We are hiring for below mentioned requirement of our client. Our Client leading Industrieal safty Fall Protecation Systems Manufacuthrinhg company their office located at Corporate Road, Makarba Ahmedabad. Please find Job deatails : Position : Operations Executive Experience : 0 to 3 years Salary : 10000 to 30000 depends on interview performance and experience Office Time: 09:30 to 07:00 ( 6 days a week, Sunday off) Job Role : 1. Assist in Daily Operations 2. Documentation & Reporting 3. Customer Interaction 4. Cross-Department Collaboration Mandatory Skills/Technologies: 1. Training & Development, 2. Basic understanding of supply chain processes and logistics 3. Communication Skills 4. Technical Proficiency Preferred Skills/Technologies: Equipment Handling, Safety Compliance, Inspection Support, Safety Standards, Teamwork, If interested, please share your resume with details of your present salary, expectation & notice period.

Kamalnayan Bajaj Hospital is looking for Executive Customer Service to join our dynamic team and embark on a rewarding career journey. We are seeking a dedicated and customer - centric professional to join our team as an Executive in Customer Service. The primary responsibility of this role is to ensure exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support. The ideal candidate will possess excellent communication skills, a customer - focused mindset, and the ability to thrive in a fast - paced environment. Responsibilities : Customer Interaction : Respond promptly and professionally to customer inquiries via various channels, including phone, email, and live chat. Provide accurate and detailed information about products, services, and company policies. Issue Resolution : Investigate and resolve customer concerns, complaints, or issues in a timely and effective manner. Collaborate with other departments to ensure prompt resolution and follow - up. Customer Support : Assist customers with product/service - related questions, technical issues, and troubleshooting. Guide customers through the use of self - service tools and resources. Product Knowledge : Stay informed about the features, specifications, and updates of the products or services offered. Continuously update knowledge to provide accurate and helpful information to customers. Documentation : Maintain detailed records of customer interactions, including issues raised, solutions provided, and follow - up actions. Utilize CRM tools to manage and update customer profiles and case histories. Feedback Collection : Gather feedback from customers to identify areas for improvement and enhancement. Report recurring issues or trends to management for process improvement. Customer Education : Educate customers on the use of products/services and provide tips for maximizing their benefits. Create and distribute user guides or FAQs to enhance customer self - sufficiency. Team Collaboration : Collaborate with cross - functional teams, including sales, technical support, and product development, to address customer needs. Share customer insights and feedback to contribute to product and service improvements.

Jeevan jyoti consultant is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up - to - date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.

Job Purpose- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Key Responsibility - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Enquiries & transactions related to the products availed by the customer. Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc. Handling requests such as Debit / Credit Card Pin, NetBanking Password, PIN / IPIN statement of account, Fixed Deposit advice etc. Handling of financial transactions (currently Fixed Deposit opening, Demand Draft/ Managers Cheque requests, Funds transfer request as requested by customers.) Responding to customers with the resolution within the defined TATs. Process the requests as per defined process, while ensuring adherence to the customer authentication process. Answering customer calls within the specified call answer time. Adherence to the defined service delivery standards. Accurate data capture of the request details (eg Hotlisting and Other transactions) as instructed by the customer. Process adherence in respect of submission of the relative annexure to the supervisor for authentication / further action. Preferred Candidate - 1. Must have experience in tele calling. 2. Candidate must have good Communication in English.

Promote Intra Life brands and convert into sales. Explain offers, schemes, and product benefits clearly to partners. Achieve monthly sales targets and drive product visibility. Maintain customer data, daily reports, and market insights. Provident fund Employee state insurance

Join us as a " Payroll Analyst " at Barclays, you will be responsible for the day-to-day leadership and deliver of a team of Payroll Administrators delivering the administrative operational support for the running of the APAC payrolls. The role contributes, manages and leads the team in delivering an accurate and timely payroll through daily, weekly and monthly tasks and the effective management of escalations to the payroll team, through to resolution. It is the collective responsibility of the team to ensure that all tasks are completed in time for the monthly running of the payroll gross to net by the APAC Tier 3 Payroll Team. To be successful as a " Payroll Analyst ", you should have experience with: In depth knowledge of APAC Payroll legislation (Singapore, Hong Kong and Australia), calculations and processes both standard and specific to company where internal policy/dispensations apply. In depth working knowledge of IT systems to include Workday, SAP, Excel and Word. Clear understanding of APAC statutory regulations and guidelines that govern APAC payroll Good understanding of process risks and controls and risks pertaining to Payroll Require strong customer interaction skills. Ability to complete or advise on completion of high-volume routine/non-routine tasks and prioritise accordingly. MS Office Suite (Preferably Excel, Word PowerPoint). Additional Skills: Preferably payroll experience working in MNCs Knowledge on HR Operations Process policies. Basic/ Essential Qualifications: Bachelor s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai, The Shift timings will be APAC Shifts based on the region. Purpose of the role To manage payroll functions, including calculating employee pay, withholding taxes, and any other deductions, as well as maintaining accurate payroll records for the business. Accountabilities Processing of payroll for hourly, salaried, and commissioned employees, calculating tax and other contributions, withholding, and paying out as appropriate. Employee payroll record administration and troubleshooting. Guidance and support to employees on all payroll matters, including queries related to calculations of salaries and wages, overtime, bonuses, and commissions. Compliance related statutory filings including the management of the reply to Government institution notices related to all Statutory obligations. Payroll statutory reporting and filing including liaison with relevant local tax authorities. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

You are a strategic thinker passionate about driving solutions . You have found the right team. As a Client Service Associate in our Commercial Card | Cardholder Service team, you will have the opportunity to make a real difference every day for our customers, your community, and yourself. You will be actively seeking to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. You will have the chance to develop and lead a team of specialists, resolve employee and escalated customer problems and inquiries, and promote risk and control initiatives. We value a positive attitude, the ability to adjust quickly to change, and a commitment to delivering a great customer experience, even in challenging situations. Job Responsibilities Manage performance effectively to ensure team success. Select and retain top talent to build a strong team. Identify and implement strategies to support inclusion and diversity. Resolve employee and escalated customer problems and inquiries efficiently. Operate with urgency to meet deadlines and ensure customer satisfaction. Communicate effectively both verbally and in writing to convey information clearly. Influence internal and external business partners to achieve desired outcomes. Delegate tasks appropriately and resolve conflicts to maintain team harmony. Prioritize diverse workloads and apply analytical skills to solve complex problems. Required qualifications, capabilities and skills Abide by all applicable regulatory and departmental practices and procedures. You must possess 5+ years of experience Must hold at least a bachelors degree Drive risk and control initiatives to ensure compliance and mitigate potential issues. Demonstrate experience with multiple browsers, tabs, window navigation, and instant messenger tools. Exhibit fluency in Windows Operating Systems and Microsoft Office tools. Seek opportunities to take initiative and adjust quickly to change with a positive attitude. Take responsibility for results and deliver a great customer experience. Handle challenging situations by offering customers alternative solutions and enhanced products. Work schedule is as per business working requirements.

Experience Required: Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities: Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills: Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and customer-oriented attitude Basic computer knowledge and typing speed Eligibility Criteria: Education: Minimum 12th Pass with 1+ year BPO experience Graduates (any stream) Freshers can apply Age: 18 years and above Comfortable with rotational shifts and working from office.

Role & responsibilities: Identify potential customers and generate leads through various channels. Conduct market research to understand customer needs and preferences. Engage with prospective clients to discuss their real estate requirements. Present and demonstrate the features and benefits of our properties. Coordinate with the sales team to support closing deals. Maintain an up-to-date knowledge of market trends and competitor activity. Manage CRM system to track leads and customer interactions. Participate in industry events, exhibitions, and conferences. Outline the day-to-day responsibilities for this role. Preferred candidate profile: 1 to 8 years of experience in presales.