674 Customer Interaction Jobs - Page 10

SUMMARY Opening for International Customer Support role in Bangalore, salary upto 5.75 lpa Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Salary: Fresher Salary: 5.25 lpa Experience Salary: Upto 5.75 lpa Requirements Location: Bangalore (Work from Office) Qualification: Any graduate can apply Shifts: 24*7 Work Experience: Any Graduate fresher with a minimum of 1 year experience in BPO and above can apply. Note: Both fresher and experienced candidates can apply for this role.

The Opportunity: The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales & Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer & market inputs to product management and R&D activities, ensuring market alignment and relevance. How you ll make an impact: To be part of all phases of delivery, which includes design, maintenance, testing, integration, verification, and deployment of the software functions needed for safe and reliable operations of plants and transmission links, with the opportunity to also travel internationally for short assignments to our sites for Commissioning and costumer meetings Support Global Projects by adapting HVDC Base Control & Protection Software (MACH). Set up and maintain control and protection lab environment for HVDC Base projects. Develop Control and Protection Functions / Solutions for future HVDC technologies. Support projects in resolving the issues related to Control and Protection Functions. Coordinate with different stakeholders across the business units to get inputs to optimize the HVDC solutions. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: You hold an Electrical Engineering Bachelor s degree / master s degree as Electrical Engineering, Power Systems, High Voltage. You should have minimum work experience of 5 to 8 years in Relay Control and Protection system. You should have knowledge in Power System fundamentals, Substation Control & Protection You must have knowledge in HVDC/HVAC System Knowledge, Control & Protection. Experience in technical tender support or bidding is preferrable. Experience in substation environment and protection application is an added advantage. Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

The Opportunity: The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales & Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer & market inputs to product management and R&D activities, ensuring market alignment and relevance. How you ll make an impact: To be part of all phases of delivery, which includes design, maintenance, testing, integration, verification, and deployment of the software functions needed for safe and reliable operations of plants and transmission links, with the opportunity to also travel internationally for short assignments to our sites for Commissioning and costumer meetings Support Global Projects by adapting HVDC Base Control & Protection Software (MACH). Set up and maintain control and protection lab environment for HVDC Base projects. Develop Control and Protection Functions / Solutions for future HVDC technologies. Support projects in resolving the issues related to Control and Protection Functions. Coordinate with different stakeholders across the business units to get inputs to optimize the HVDC solutions. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: You hold an Electrical Engineering Bachelor s degree / master s degree as Electrical Engineering, Power Systems, High Voltage. You should have minimum work experience of 5 to 8 years in Relay Control and Protection system. You should have knowledge in Power System fundamentals, Substation Control & Protection You must have knowledge in HVDC/HVAC System Knowledge, Control & Protection. Experience in technical tender support or bidding is preferrable. Experience in substation environment and protection application is an added advantage. Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

Pune's Biggest Modular Kitchen Company wants Senior Interior Design expert. - Designing of Modular Kitchens - Client Handling - Client interaction at Site - Showroom handling. - Installation guidance Showroom at Bhandarkar Road, Pune

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Mamta 9884629940 for more info Regards Mamta 9884629940

International/Domestic Bpo Voice process Location : Gurgaon, Noida, Delhi Salary : upto 47k + incentives Good communication required Shifts : US, Australian, Dayshift If interested then call Bharat 9818173324, Anishka 8700622022, Naina 7428699250

We are seeking a motivated and experienced HORECA Sales Executive to drive sales across hotels, restaurants, cafes, cloud kitchens, and other institutional clients. The role involves client acquisition, revenue generation, and account management across a designated geography. Candidates with a background in Beverages and HORECA sales. Key Responsibilities Identify and onboard new HORECA clients to expand market presence. Achieve monthly and quarterly sales targets through consistent primary sales. Build and manage strong relationships with chefs, consultants, and cafe decision-makers. Lead commercial negotiations, promotions, and visibility closures. Drive tie-ups with key accounts and ensure client satisfaction. Handle B2B queries, pricing, and timely payment reconciliation. Collaborate with supply chain and marketing teams for smooth operations and product availability. Maintain sales data, reports, and customer interaction records. Requirements Strong communication and negotiation skills. Ability to manage client relationships and drive institutional revenue. Analytical mindset with a proactive approach to sales and business growth. Graduate degree in any discipline. Minimum 12 years of HORECA sales experience in the Beverages sector (mandatory). Strong communication and negotiation skills. Ability to manage client relationships and drive institutional revenue. Analytical mindset with a proactive approach to sales and business growth. Benefits Competitive salary and performance-based incentives. Opportunity to work in a high-growth startup environment. Exposure to leading HORECA clients and fast career progression.

Job Openings Sales Manager About the job Sales Manager Go-To-Market (GTM) Sales Manager Location: Chennai, India (On-site with extensive customer travel) Employment Type: Full-Time Experience Required: Minimum 8 Years in IT B2B Sales About the Role JUARA IT Solutions is looking for a Go-To-Market (GTM) Sales Manager who can aggressively drive field-based customer acquisition and close high-value deals across our full portfolio of IT solutions and products. This role is 100% on-ground and demands a seasoned sales professional who can travel extensively, meet prospects and customers in person, and generate business by showcasing the value of our offerings. If you are a proactive, relationship-driven performer who thrives in direct customer interaction this role is for you. Key Responsibilities Define and execute a go-to-market field sales strategy to target mid-market and enterprise customers. Identify and pursue new business opportunities through in-person client meetings, field visits, and networking. Sell across a broad portfolio that includes: - End-user devices: Laptops, desktops, monitors, printers, peripherals - Network Security Products: Firewalls, switches, routers, access points - Infrastructure Solutions: Servers, storage, backup, and data center solutions - Software Licensing: Endpoint protection, productivity suites, cloud licenses, and managed software services Handle the complete sales cycle from lead generation to proposal, negotiation, and closure. Build and maintain strong customer relationships and ensure ongoing engagement. Collaborate with OEMs, distributors, and internal pre-sales/technical teams to support deal closure. Maintain sales data, forecasts, and pipeline reports accurately in CRM. Minimum 8 years of direct field sales experience in the IT hardware/software industry. Strong understanding and hands-on experience in selling: - End-user computing devices and peripherals - Network and security products (preferred: Fortinet, Palo Alto, Cisco, etc.) - Server, storage, and data center infrastructure solutions - Software products including antivirus, office tools, cloud subscriptions Proven track record of hunting new accounts and closing deals through in-person interactions. Comfortable with regular travel for client meetings, site visits, and events. Excellent communication, interpersonal, and negotiation skills. Self-driven, target-oriented, and capable of independently handling responsibilities. Bachelor s degree in Business, IT, or Engineering (MBA is a plus) Experience working with OEMs/distributors and understanding of the IT channel ecosystem Existing client network across Chennai or South India is an added advantage Competitive fixed salary + high performance-linked incentives A fast-growing, entrepreneurial work environment Opportunity to work closely with senior leadership Career growth into regional or national sales leadership roles

Format No:HR_F_160 Version: 2.0 Date: 24-May-2024 Roles Category Qualifications Experience Values Location Accountable Responsible, Ethics Integrity, Knowledge, Collaboration, Caring, Agility, Empowerment with Accountability and Bangalore, DELOPT Behavioural Capabilities Should be professional and ethical to the organization. Soft Spoken and punctual Good in customer interaction. self-driven and accountable for complete execution. Description Engineering Degree in CS /EC 8-10 yrs Technical Process Capabilities Hands-on experience with Linux-based edge devices with SSH-level debugging Experience with Apache Tomcat, Windows Server, and Linux server management in AWS or private cloud Should have knowledge on SQL settings and query. Should have knowledge on API integration, IIS, FTP(s), HTTP(s), and TCP/IP protocols Capable to demonstrate to ensure that customers are educated with products. Should have knowledge on Video Analytics like Gender classification, age category, etc.. Job Description Support Engineer - JD (DJD2024004) Provide pre- and post-sales Service Support for our products PCS, and Video Analytics for the domestic and overseas customers. Responsibilities Manage end-to-end customer support for Linux-based embedded systems and analytics solutions across domestic and international clients. Providing backend support on Linux based edge device, Tomcat Apache servers, SQL databases, ETL processes, and managing server back-ups. Lead pre-sales activities, including demos, POCs, technical discussions, and securing significant orders. Manage the day-to-day service operations of the installation, delivery, and deployment of technical resources within area of responsibility. Gathered and analysed customer requirements, prepared technical documentation, and coordinate with development teams for project schedule and deliver final products. Managing the Application deployment, performance tuning, and service recovery. Manage cloud and enterprise servers for high-profile clients. Provide training to internal stakeholders and customers on new products. and solutions.

1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.

Freddie s Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people s relationship with flowers. We believe flowers aren t only for grand occasions, but they make every day special, inspiring creativity and sparking joy. Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and then in 2021 we secured significant backing from The Craftory, a like-minded purpose-led global investment house, helping us expand, develop and grow. 2023 saw us start our gifting service - bringing the best of Freddie s Flowers to everyone who needs it (even last minute!). From the seed of an idea we continue to flourish; we re now a B Corp organisation, certified Carbon Neutral (by the Carbon Trust). And our founding mission remains unchanged - to change the world of flowers, and to change the world with flowers. About The Role: As a Senior Front End Engineer, youll play a key role in developing the front-end aspects of our e-commerce platform, focusing on creating seamless, engaging user experiences. Youll leverage your expertise in modern JavaScript frameworks, server-side rendering, and static site generation to build responsive, high-performance web applications. Your work will directly impact our customers interaction with our brand, making it crucial to our success. What You ll Be Doing: Develop and maintain advanced front-end features for our e-commerce platform, ensuring code is optimised for performance, scalability, and user experience. Utilise ReactJs, NextJS, and modern JavaScript to implement responsive design and enhance application functionality, keeping user engagement at the core. Apply knowledge of server-side rendering (SSR) and static site generation (SSG) to maximise website performance and SEO ranking. Apply a product-thinking mindset to evaluate how front-end choices impact the overall user experience and business objectives. Collaborate with the design team to implement a cohesive visual experience across our digital platforms, utilising Storybook to maintain a consistent and reusable component library. Lead front-end deployment strategies, ensuring applications are robust, secure, and scalable across various platforms and devices. Advocate for front-end best practices, including automated testing, code reviews, and continuous integration/continuous deployment (CI/CD) workflows. Mentor junior developers, sharing knowledge and practices to uplift the teams technical capabilities. 6+ years of experience in frontend development Computer science engineering background Strong experience with front-end development, particularly in ReactJs, NextJS, HTML5, CSS3, JavaScript (ES6+) and bu

This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description Essential Responsibilities Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications Minimum of 1 year of relevant work experience Preferred Qualification Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills actively listen and speak clearly to customers Strong written (email) communication skills use proper grammar and punctuation Well-developed sense of urgency and follow through

Job Summary: This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description: Essential Responsibilities: Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications: Minimum of 1 year of relevant work experience Preferred Qualification: Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills: actively listen and speak clearly to customers Strong written (email) communication skills: use proper grammar and punctuation Well-developed sense of urgency and follow through Subsidiary: PayPal Travel Percent: 20 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree 1+ years of sales experience

This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description Essential Responsibilities Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications Minimum of 1 year of relevant work experience Preferred Qualification What do you need to bring 1 to 3 years of call center environment experience in voice (Customer service/Collections) Fluency in English Ability to learn and adapt to new systems and software changes Strong working knowledge of external systems and PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel) Ability to communicate effectively via email and phone using effective grammar and punctuation Well-developed sense of urgency and follow through Ability to develop and maintain professional working relationships with co-workers and peers Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts (which are subject to change, and which can include Saturday work and some late evenings) Have a passion for helping and resolving customer issues Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills actively listen and speak clearly to customers Strong written (email) communication skills use proper grammar and punctuation Well-developed sense of urgency and follow through Competencies Customer Focus Drive for Results Problem Solving Strong Communication Soft skills - Composure/Listening/Empathy Teamwork Time Management Leadership principles Work as One Team by effectively partnering across individuals, teams, and organizational boundaries to deliver high-quality results . Do the right thing by treating each other and our stakeholders with respect and doing what s best for customer s . Be a Customer Champion by understanding our customers needs and create their most trusted and useful end-to-end experiences for them.

Job Summary: This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description: Essential Responsibilities: Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications: Minimum of 1 year of relevant work experience Preferred Qualification: What do you need to bring 1 to 3 years of call center environment experience in voice (Customer service/Collections) Fluency in English Ability to learn and adapt to new systems and software changes Strong working knowledge of external systems and PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel) Ability to communicate effectively via email and phone using effective grammar and punctuation Well-developed sense of urgency and follow through Ability to develop and maintain professional working relationships with co-workers and peers Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts (which are subject to change, and which can include Saturday work and some late evenings) Have a passion for helping and resolving customer issues Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills: actively listen and speak clearly to customers Strong written (email) communication skills: use proper grammar and punctuation Well-developed sense of urgency and follow through Competencies: Customer Focus Drive for Results Problem Solving Strong Communication Soft skills - Composure/Listening/Empathy Teamwork Time Management Leadership principles Work as One Team by effectively partnering across individuals, teams, and organizational boundaries to deliver high-quality results . Do the right thing by treating each other and our stakeholders with respect and doing what s best for customer s . Be a Customer Champion by understanding our customers needs and create their most trusted and useful end-to-end experiences for them. Subsidiary: PayPal Travel Percent: 20 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.

Business Analysts at iSolve are customer-facing executives that will be a single point of contact for the assigned customer projects at both the customer and iSolve. They will start with scoping (to evaluate), requirement gathering and assist iSolves sales and tech teams from expectation setting to achieving project goals. BAs are often super-enthusiastic, energetic and possess multi-tasking and multi-specialty skills within their domains. In this role you will learn about customers and their expectations. Roles and Responsibility: Experience in creating UML process flow and business requirement document. Good to have exposure in Creating Wireframe and Prototypes Experience in creating use cases and user stories. Experience in validating requirements, planning development activities, standardizing software development process. Experience working with multiple stakeholders and with direct customer. Experience working in Spreadsheets / Database: MS Excel, MS Access (Optional) Experience working in project management tools like Jira, Trello, MS Planner Experience working in SharePoint, MS Teams, Slack, Google meet, Skype. Adoption of standards and best practices for platform & process implementation Formulating milestones and deliverables Ability to work in a team environment with multiple team members and the ability to multitask. Willingness to travel Key Skills: Requirement gathering Business analytics UML - Process flow Wireframing Project Management Oral and written communication skills Good personal computer and business solutions software skills Process analysis, critical thinking, decision making, problem-solving, and data analysis skills. Organizational skills to balance and prioritize work. Presentation skills to interact with management, customers, and team members. Documentation & visualization skills

Qualification : Graduate/Post-Graduate RM : Sr. Manager/Head of HR Responsibilities : We are seeking a dynamic and proactive Front Office Intern to join our team. This internship offers the opportunity to gain hands-on experience in office administration, customer interaction, and HR support. The ideal candidate should possess excellent interpersonal and communication skills, with the ability to manage multiple tasks efficiently. The intern will assist in day-to-day front office operations, provide support in HR functions, and ensure smooth communication between clients, employees, and departments. Greet and assist visitors, clients, and guests professionally Handle phone calls and emails, ensuring clear and effective communication Manage office supplies and maintain inventory Perform basic data entry and administrative tasks using MS Excel and MS Office Provide support in HR functions such as scheduling interviews, assisting with onboarding, and maintaining employee records. Assist in organizing employee events and other HR-related activities Support team members with general office tasks as needed Personal Attributes: Excellent verbal and written communication skills. Strong interpersonal skills and ability to work well in a team. Proficiency in MS Office, especially MS Excel (basic formulas, data entry, etc.) Ability to multitask and stay organized in a fast-paced environment Positive attitude and eagerness to learn.

Responsibilities: - Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client. - Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements. - Draft compelling emails to existing customers, keeping them informed about product updates, offers, and how Upmetrics can benefit their business. - Guide new customers through the platform, ensuring they understand its features and can leverage it effectively. - Actively collect and analyze feedback from clients to drive product improvements. - Work closely with the sales, marketing, and product teams to enhance customer experience and product value. - Regularly update the management on customer feedback, success stories, and areas of improvement. Qualifications: - Bachelors degree or equivalent in Business, Marketing, or a related field. - Excellent command over English, both written and spoken. - Prior experience in customer support, especially in SaaS platforms, would be an advantage. - Familiarity with CRM tools, email marketing software, and other related platforms. - Ability to connect with customers, understand their needs, and communicate solutions effectively. - Ability to quickly understand customer issues and guide them towards a solution.

Company Profile: Thermo Cables Limited, a proud member of Thermo Groupa multi-product & multi-service organization. Established in 1990, Thermo Cables Limited has evolved into a leading manufacturer of specialty cables, serving diverse industries such as Railways, Navy, Defence, Renewable Energy, Nuclear Power, Process Industries, Oil & Gas, and Power sectors. As part of Thermo Group, we are seamlessly integrated into a network of companies, collectively exporting 50% of our products to a global clientele. Thermo Cables Limiteds global footprint is a testament to our unwavering commitment to excellence. We take pride in the trust and appreciation bestowed upon us by our valued customers spanning regions like India, the Middle East, Far East, Europe, South America, and Africa. Certified by CE/CPR, UL, EAC, TUV, LRS & ABS, Thermo Cables Limited adheres to the highest industry standards. Our NABL-accredited in-house testing laboratory ensures that each product not only meets but exceeds expectations. Driving our innovation are state-of-the-art facilities, including Wire Drawing, Electron Beam, and Compounding units. This robust infrastructure empowers us to craft tailor-made, resilient, and cost-effective solutions for specialized applications. With a focus on adaptability, quality, and customer satisfaction, Thermo Cables Limited stands as a reliable partner for industries worldwide, offering innovative and customized solutions that endure the test of time. www.thermocables.com Exp- 8yrs -12yrs Qualification- Any degree Industry: Cable Manufacturing preferred List of Responsibilities: 1. To get enquiries from customer 2. Technical understanding requirements and support to customer for better solution 3. Follow up with Design team for the submission offer on time. 4. Closely follow-up on submitted offer and get feedback from customer. 5. Every offer discuss within team to convert in to order. 6. Attending order Negotiation, considering competitors feedback. 7. Once order received, closely monitoring for smooth execution. 8. To ensure cable is being manufactured as per requirement of customer. 9. Support to design team and providing competitors data as and when required. 10. Submission of tenders and attending RA on time to certain customer. 11.To find out new customer and focus on conversion in to order. 12.To visit Customer on weekly basis 13. Close follow-up to receive payment on time 14. Vendor registration with new customer 15. BG follows up and gets BG cancelled from the Bank. 16. New Customer development for Special and General cables segment.

1 .Customer Interaction 2 .Providing customer service support 3 .Timely Deliver The Vehicle after Service 4.Customer Satisfaction

We are looking for a highly motivated and detail-oriented Testing EPM Engineer to join our Engineering Program Management team. The ideal candidate will be responsible for coordinating testing activities, material planning, and project management during the product build phase, ensuring smooth operations between factory teams, supply chain, and customers. Roles & Responsibilities: Assess risks based on the production build schedule and material delivery timelines. Coordinate daily inputs from customers and communicate instructions to internal factory teams. Track and follow up on special material requests in line with DOE (Design of Experiments) plans. Liaise with supply chain management for the timely import/export of required materials. Monitor material status closely and highlight potential shortages to ensure timely delivery to customers. Manage cross-functional team activities to support production testing workflows and issue resolution. Drive project management initiatives, failure analysis, and continuous improvement within factory operations.

Role Responsibilities: Make outbound sales calls and follow up with leads Understand customer needs and pitch relevant services Log interactions and update CRM system accurately Support sales strategy through collaboration and feedback Key Deliverables: Consistent achievement of weekly and monthly sales targets High call volume productivity with quality customer engagement Well-maintained records of lead status and conversion updates Increased lead conversion through effective tele-pitching

Responsibilities: * Lead interior design projects from concept to completion * Collaborate with sales team on client needs analysis * Ensure effective communication * Maintain Design TAT *Innovative Designs Week off : Monday /Tuesday

JOB PURPOSE Conceptualize, formulate, review and benchmark HR processes policies in areas of HR Policies Processes, Performance Management and CB at Enterprise level, that focuses on uniform deployment and effective utilization enabling execution excellence, improved employee experience and attainment of stakeholder expectations. Purpose of this position is to: Focus on ensuring statutory approvals for all ALD projects are obtained timely and the compliances are filed with the respective authorities regularly. ORGANISATION CHART This position reports to GM - Asset Management. KEY ACCOUNTABILITIES Accountabilit Facilitate and obtain approval from statutory agencies: Appraise the Business Team Project Teams on the list of approvals to be obtained and likely timelines for achieving the same To ensure the application submission for obtaining approvals is line with the latest amendments/regulations, etc., To extend support/facilitate with ALD clients for obtaining the approvals To liaise with govt. agencies, Airport teams, CR, industry stakeholders (consultants/experts) to obtain clarifications on applicability of regulations, etc., Ensure timely filing of compliances for all ALD projects ALD clients facilities Ensure database of statutory approvals of all ALD projects and ALD clients is maintained and updated from time to time Scrutiny of Property Tax calculations and timely payment Liaise with TS Electrical Dept. at various hierarchy levels for new connections, demand enhancements, derations, etc. KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Interaction with Govt. agencies / statutory authorities like SEZ, AAI, NAC, CEA, Dept of Fire Services, Min of Commerce, MoEF, TSPCB, TSSPDCL, TS Transco, Consultants, etc., INTERNAL INTERACTIONS Departments of Airport such as Airside Operations, Safety Environment, legal, Estate Management team, Finance, Technical Services, ARFF, Security, etc., ALD Teams such as BD, Projects, Design, Legal FINANCIAL DIMENSIONS OTHER DIMENSIONS EDUCATION QUALIFICATIONS Graduation with MBA/LLB with relevant experience RELEVANT EXPERIENCE 12 to 15 years. Articulate, strong Interpersonal, Planning Organizing and excellent Communication skills. People, Team management and Leadership abilities Customer Focused, highly service oriented, with a passion for excellence. Strong attention to detail combined with an ability to take initiative and manage multiple projects and activities simultaneously Creative, dynamic and innovative Able to adapt work to accommodate unexpected changes to scope or deadlines, or incorporate new elements Able to socialize with and relate to a wide-range of people, honest, professional and cordial in all stakeholder and customer interaction COMPETENCIES Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview Team Leadership, Teamwork Interpersonal Influence: Capability to develop converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview Personal Effectiveness: Demonstrating responsibility reliability through actions to manage critical and challenging situations. | Interview Communication: Ability to listen, interpret, simplify complex concepts, thoughts ideas in verbal / non verbal form. | Interview Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview Networking Personal Effectiveness Teamwork Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning Decision Making Execution Results Strategic Orientation Problem Solving Analytical Thinking Innovation Managing Change and ambiguity by creating Win-Win Resilience, Perseverance Tenacity Learning Ability Making Navigating proposals Scanning, Networking External orientation