Customer Insights (CDP) Consultant

As a Data Analyst at Hitachi Solutions India Private Limited, you will play a crucial role in collecting, processing, and analyzing large datasets to derive insights about customer behavior, preferences, and trends. Your statistical knowledge will be put to use as you proficiently apply statistical methods and utilize software like R, SPSS, or SAS for data analysis. Utilizing data visualization tools such as Power BI, you will create dashboards and visualizations to effectively communicate insights. Key Responsibilities: - Conduct data analysis to derive insights about customer behavior, preferences, and trends - Utilize statistical methods and software like R, SPSS, or SAS for data analysis - Create dashboards and visualizations using tools like Power BI to communicate insights effectively - Familiarity with CRM platforms like Salesforce or Microsoft Dynamics to understand customer interactions and history - Write and execute SQL queries for extracting and analyzing data from databases - Apply prior experience in customer analytics, market research, or business intelligence to enhance customer insights Qualifications: - Bachelor's degree in a relevant field - 3-6 years of experience in data analysis - Proficiency in statistical methods and software - Experience with data visualization tools like Power BI - Familiarity with CRM platforms such as Salesforce or Microsoft Dynamics - Ability to write and execute SQL queries - Prior experience in customer analytics, market research, or business intelligence would be advantageous At Hitachi Solutions, we prioritize investing in talented and motivated individuals like you to achieve our vision of being the best IT consulting company globally. Join us in our relaxed and open culture that emphasizes diversity and personal development. Be wary of scams and remember that all legitimate offers will come from our @hitachisolutions.com domain email address.,