1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Implementation Manager at Level AI, you will play a crucial role in leading our clients through the onboarding and implementation process to maximize the benefits of Level AI for enhancing customer experience. Your responsibilities will include: - Serving as the primary point of contact for key client accounts, establishing and nurturing strong relationships. - Handling the onboarding process for multiple clients simultaneously, understanding their business objectives and technical requirements, and conducting technical discovery sessions to ensure our AI-powered customer support solutions are configured appropriately. - Collaborating with internal teams like sales, product, engineerin...

Posted 1 month ago

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Implementation Manager Level AI

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

Level AI is a Series C startup based in Mountain View, California, founded in 2019. The company specializes in revolutionizing customer engagement through the transformation of contact centers into strategic assets. Leveraging advanced technologies like Large Language Models, Level AI extracts profound insights from customer interactions. By providing actionable intelligence, Level AI enables organizations to elevate customer experience and drive growth. Continuously updated with the latest AI innovations, Level AI stands out as the most adaptive and forward-thinking solution in the industry. As an Implementation Manager at Level AI, you will play a crucial role in leading clients through th...

Posted 4 months ago

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Sr Insurance Associate MetLife

2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for assisting with the management, processing, and documentation of customer implementations and variances, focusing on process and correspondence. Your main goal will be to ensure that requested variances/updates are handled in a timely and accurate manner while meeting customer needs and complying with all regulatory requirements. In this role, you will review, investigate, and respond to questions regarding individual change requests. You will be tasked with identifying gaps in content and inefficiencies in proposed processes, and suggesting alternative solutions to improve operations. Collaboration with various partners will be essential for investigating, analyzi...

Posted 5 months ago

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