2632 Customer Focus Jobs - Page 9

Role Overview: Decathlon is seeking a dynamic and passionate Omni Sport Leader to join the team in Kochi. As an Omni Sport Leader, you will specialize in women's trekking and hiking, providing expert advice to customers and enhancing their shopping experience. Your role will be crucial in guiding customers through product choices, ensuring top-notch service, and contributing to the store's success. If you have a deep love for outdoor activities and want to share your knowledge, this is the perfect opportunity for you. Key Responsibilities: - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories - Share knowledge about trekking and hiking ...

As a Training Manager at the Human Resources & Training department in Raipur, you will be responsible for the following key tasks: - Conducting train the trainer programme for master supervisors and trainers of partners - Carrying out revalidation training for Jio giga fiber associates, engineers, and supervisors - Executing performance coaching and on-field mentoring - Managing trainings on how to handle premium customers for Jio fiber engineers - Articulating and drafting actual field scenarios and sharing them with teams at headquarters - Supporting national headquarter teams in designing vernacular content - Planning and executing buddy rides with newly hired master supervisors - Ensurin...

As a Customer Service Representative at our company, your role will involve the following responsibilities: - Shortlist, onboard, and certify Partner/Technician - Ensure availability and manage upgrades or terminations - Conduct initial training, reskilling, upskilling, and periodic refresher programs - Deliver hands-on field training through OJTs - Track KPIs and performance metrics of partners and technicians - Take corrective actions based on evaluation outcomes - Guide and support issue resolution within TAT to ensure customer satisfaction - Conduct audits, inventory reconciliation and FTTx device inspections - Handle walk-in customer interactions, device repairs/swaps, CRM entries, and ...

Role Overview: You will be responsible for shortlisting, onboarding, and certifying Partner/Technician. Additionally, you will manage upgrades or terminations, conduct training programs, track performance metrics, and take corrective actions based on evaluation outcomes. Your role will also involve handling customer interactions, device repairs/swaps, inventory reconciliation, audits, and FTTx device inspections. Furthermore, you will be required to travel to touchpoints as per the job requirements and manage complaint resolution and coaching Jio Associates. Key Responsibilities: - Shortlist, onboard, and certify Partner/Technician - Ensure availability and manage upgrades or terminations - ...

As a Customer Service Representative in Navi Mumbai, your role will involve managing all customer interactions as per the roster, demonstrating ownership on calls, responding to customers in a professional manner, and providing solution-based assistance. You will be responsible for educating customers, updating your knowledge on products and processes, adhering to scheduled shifts, capturing relevant customer data, and resolving queries within agreed timelines. Your focus will be on increasing, developing, and retaining the customer base through relationship building and quality service. It is important to follow all contact center policies, procedures, code of conduct, and legislative requi...

Role Overview: You will be responsible for cross-verifying various activities related to PR planning, purchase orders, inventory levels, and stock management using the P System of Inventory Control. Additionally, you will be involved in reviewing open PRs, assisting in controls checklist, transferring materials, managing non-moving and expired items, and maintaining audit and checklist requirements. At the end of each month, you will need to provide provisions for manual purchase orders. Key Responsibilities: - Plan PR activities based on lead-time, consumption, and indent requirements - Send PRs to the purchase department for order release and follow-up - Determine Inventory Levels (Safety ...

As a Sales Development Executive, your role involves developing dealer networks in your region and providing full support to the dealers to enhance their performance and achieve dealer targets. You will proactively onboard new dealers and distributors. Your key responsibilities include: - Deep understanding of plywood products to provide accurate product knowledge. - Negotiating and closing profitable deals to ensure customer satisfaction. - Building and maintaining strong relationships with dealers, distributors, and other influencers for effective customer relationship management. - Coordinating order processing, maintaining accurate sales records, and generating reports for management. - ...

Role Overview: You will be responsible for providing computer-related support in an IT operational environment. Your key focus will be on ensuring efficient PC, network, and server support while maintaining high standards of customer service and time management. Key Responsibilities: - Possess 2-3 years of experience in a computer-related support or IT operational environment. - Hold a recognized third-level qualification in a computer-related discipline. - Have one or more recognized industry certifications in PC, Network, and Server support such as Comptia A+, Server +, Network +, MCP in Windows 7/8/10. - Demonstrate good written and communication skills in English. - Showcase experience i...

As a Cold Email Specialist at Saleshandy, you will be responsible for developing and executing cold email outreach strategies to meet business objectives. Your role will involve identifying target audiences, segmenting email lists, and conducting market research to understand customer needs and preferences. You will be creating compelling and personalized cold email copies, designing email templates tailored to different sales funnel stages, and utilizing cold email marketing tools to automate and manage campaigns. Monitoring and optimizing email deliverability, implementing A/B testing, and analyzing key metrics to continuously improve email performance will also be part of your responsibil...

Role Overview: You will be responsible for effectively communicating with medical doctors, handling product-related customer queries, and generating maximum prescription sales for the company's range of products in the assigned territory. You will classify medical practitioners into categories and prioritize systematic customer coverage. Additionally, you will participate in sales meetings, conduct group meetings, and stay updated on industry and product knowledge. Key Responsibilities: - Imbibe product-related features and benefits to communicate effectively with medical doctors - Identify key medical practitioners and specialists in the assigned territory for systematic customer coverage -...

Role Overview: As a Senior Style Associate in the Retail Stores department, you will lead by example to deliver exceptional customer experiences, drive sales, and ensure operational excellence with a customer-focused mindset and adaptability. Key Responsibilities: - Customer Focus - Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. - Address issues professionally and ensure customer needs are met. - Gather customer feedback to improve products and services while addressing any concerns promptly. - Sales Mastery - Responsible for achieving store sales targets. - Drive solution-based sales by understanding customer needs and o...

As a Supply Finance Business Partner in our company, your role will involve supporting financial initiatives within the supply vertical, working closely with Supply leaders and contributing to Global Initiatives. Your main responsibilities will include: - Building and managing air contracting financial models to support negotiations and maximize returns. - Ensuring timely and accurate recognition of supply income and tracking regional P&L. - Providing actionable insights through detailed analysis of large data sets. - Driving income growth by managing and monitoring contracts effectively. - Implementing and managing the One Best Way (OBW) process for tracking contracts across Asia. - Develop...

Role Overview: You will be responsible for understanding customers" needs based on Business Requirement Documents (BRD) and providing effective solutions with timely delivery. Your role will involve complete integration based on requirements provided, acting as a Single Point of Contact (SPOC) from Service Integration for the client, and coordinating with various teams within the organization to deliver customer requirements. Key Responsibilities: - Understand customer needs and complete integration based on provided requirements. - Provide solutions that meet customer requirements. - Deliver solutions based on Business Requirement Documents (BRD) and collaborate with internal teams for succ...

As a Workday Extend Developer at Kainos, you will be an integral part of a team of Extend consultants, working on projects to support the successful delivery of extend applications for the cloud-based Workday system. With the guidance of senior consultants, you will be responsible for capturing requirements, documenting, implementing, deploying, and supporting applications within Workday Extend implementation projects. Your role will involve developing and sharing expert knowledge of the Workday product, extend platform toolset, as well as HCM/Financials business domain knowledge. Key Responsibilities: - Proficiency with XML, REST, SOAP, JSON, and knowledge of an object-oriented programming ...

Role Overview: As a member of the condition monitoring team at Caterpillar Inc., you will play a crucial role in interpreting the 5 elements of condition monitoring to provide valuable insights regarding equipment health. Your responsibilities will include aggregating and correlating data, participating in meetings with dealers and experts, preparing reports, and building collaborative relationships with equipment management personnel. Your focus will be on improving customer loyalty, increasing market share, and reducing costs through efficient equipment management. Key Responsibilities: - Aggregate and correlate the five elements of condition monitoring to provide insights on equipment hea...

As a Sales Coordinator at ONFINITY TECHNOLOGIES, you will play a crucial role in supporting the sales team by providing essential administrative and operational assistance. Your responsibilities will include: - Identifying and prospecting potential clients in the educational sector, focusing on schools, colleges, and educational institutions. - Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintaining accurate records of customer interactions, sales leads, and conversions using our CRM system. - Handling customer inquiries, providing product information, and resolving issues in a professional and courteous manner. - Collaborating on ma...

Role Overview: You will be working as a Senior Officer in the BA/SBA_GL& FA_WUK_GCC role at Welspun, where your primary responsibility will be managing and overseeing the financial and accounting operations within the organization. This role requires a deep understanding of accounting principles, financial analysis, and commercial acumen. Your expertise will be crucial in driving financial performance, ensuring compliance with accounting standards, and contributing to the overall financial strategy of the organization. Key Responsibilities: - Oversee and manage the general ledger and financial accounting operations within the organization. - Apply your knowledge of accounting principles to e...

You have a job opportunity as a SAP S/4 HANA ABAP Technical Consultant with a focus on HANA Code Conversion in a WFO (Hybrid) work environment. Your primary role will involve SAP S/4 HANA ABAP development, specifically focusing on HANA Code Conversion. Your work locations can be in BAN, HYD, PUN, or COB. Key Responsibilities: - Possess 5-7+ years of SAP Technical S/4 HANA ABAP experience - At least 1-2 years of experience in S/4 HANA conversion project and HANA Code Adoption - Good understanding of Custom code decommissioning process and tools - Knowledge of ATC, SPDD, SPAU, SPAU_ENH, and Code refactoring - Hands-on experience in multiple modules of SAP and ABAP RICEF objects - Identify and ...

Role Overview: You will be responsible for selling solar energy solutions to large power consumers through the open access mechanism. This involves identifying potential clients, presenting customized solutions, negotiating contracts, and managing the sales process from lead generation to project completion. Key Responsibilities: - Lead Generation and Prospecting: - Identify and qualify potential clients interested in open access solar solutions through networking, referrals, and cold calling. - Customer Engagement: - Conduct energy needs assessments, present customized solar solutions, and explain the benefits of open access solar, including cost savings and environmental impact. - Sales Pr...

As a Product Owner at Daxko, your role is integral in understanding and analyzing both internal and external customer needs to effectively communicate those requirements to the development team through user stories. You will collaborate closely with various teams to ensure successful product delivery and serve as the voice of the customer throughout the software development process. Key Responsibilities: - Integrate into the agile development team to drive successful product delivery and represent the customer's voice - Collaborate with Product Managers to define the product vision, strategy, and roadmap - Create and maintain a product backlog aligned with the product strategy by formulating...

You are seeking a proactive and driven Assistant Manager Sales Executive with experience in real estate sales to manage client relationships, conduct field sales, and convert leads into successful closures. You should have strong communication skills, a customer-focused approach, and a proven ability to drive property sales through site visits and field engagement. - Handle and convert incoming real estate sales inquiries through follow-ups, calls, and meetings. - Conduct field visits and property site tours with clients to showcase project offerings and provide on-ground information. - Engage with potential buyers to understand their requirements and recommend suitable property options. - C...

As an Associate Account Manager at our company, you will be responsible for a combination of strategic account management (60%) and sales analytics support (40%) to ensure client satisfaction and business growth. You will work closely with the Account Manager based in the US and collaborate with various teams to deliver exceptional service to our clients. Key Responsibilities: - Client Relationship Management: Act as the primary point of contact for assigned client accounts, ensuring exceptional service delivery and client satisfaction. - Account Maintenance: Proactively monitor account health, identify issues, and implement solutions to maintain strong partnerships. - Renewal Management: As...

JOB PROFILE Position Relationship Manager Location Hyderabad Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company ...

As a Sales Manager/Head in the Transport and Logistic industry, your role will involve developing and implementing sales strategies to maximize sales. You will be responsible for setting individual and team sales targets, monitoring team performance, and managing and motivating the team. Building and maintaining customer relationships, analyzing market trends and competitor activity, and collaborating with other departments will also be key aspects of your role. Key Responsibilities: - Develop and implement strategic plans to achieve sales targets and expand the customer base. - Oversee the entire business development, operations, sales, finance, credit control, and administration of the Gen...

Role Overview: As the Zonal Manager, you will lead sales operations in your assigned region, focusing on growth strategies and market dominance. Your responsibilities will include acquiring, managing, and nurturing relationships with Category B and C real estate developers and brokers. Your main objective will be to achieve challenging business targets, increase net sales, and explore new revenue opportunities through Magicbricks" wide range of product offerings. Key Responsibilities: - Devise and execute innovative annual and quarterly sales strategies to surpass targets and drive regional expansion. - Recruit, mentor, and guide a high-performing team of Account Managers, fostering a cultur...