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3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Receive escalation tickets, apply a structured troubleshooting protocol and provide timely resolution. Communication with customers is predominantly over the e-mail channel, but also via phone, online meetings, and chat conversations. Evaluate the needs of customers and work in a creative, proactive manner to resolve technical issues. Take complete ownership of the escalated tickets and collaborate with the relevant technology teams for a swift resolution. Document troubleshooting and problem resolution steps, accurately record data into CRM and other relevant tools. This role is primarily for the US timezones. Skills Required Excellent communication skills. Ability to write concisely with clarity. Ability to work in a 24/7 work environment. Orientation to technology in general, specifically web technologies API, HTML, CSS, JSON, SQL, and JavaScript. Be a team player who can work seamlessly across various teams to achieve a common goal. Excellent customer advocacy and consultative skills. Strong multitasking and prioritization abilities. At least 3 plus years of experience as an individual contributor in a customer success or a technical support role. Should have worked previously in US time zones for at least one year.
Posted 2 weeks ago
8.0 - 10.0 years
0 - 0 Lacs
Chennai
Work from Office
Looking for immediate joiners Looking for 5+ years of experienced candidate and immediate joiners 1. Find and Manage Clients Look for new business opportunities through networking and referrals. Meet with clients to understand their needs and maintain strong relationships. 2. Develop Sales Strategies Study market trends and competitors to find opportunities. Create and follow sales plans to achieve targets. 3. Coordinate Projects Collaborate with project managers and engineers to meet client needs. Track project progress and resolve issues as they come up. 4. Know Your Products Know the company's products and services well. Offer expert advice on the best solutions for their projects. 5. Close Deals Discuss terms with clients to reach agreements. Complete contracts and ensure all details are settled. 6. Support Clients Address and resolve client concerns. Offer help and support after the sale to ensure client satisfaction. 7. Work with Your Team Work with other departments to meet client needs and improve services. Provide feedback from clients to help improve the company's offerings. 8. Keep Learning Stay Updated : Keep up with industry trends and changes. Improve Skills : Take opportunities for professional development and training. Contact HR @9150308303
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Delhi, India
On-site
Samsung Electronics America charter is to build the industry leading e-commerce platform for Samsung.com to enable best in class consumer experience and seamless purchase experience. We build high scalability low latency systems, which are inherently reliable and fault tolerant, developed on top of micro services and modern UI frameworks. Join our fast paced and highly collaborative team to build Front end web experience, APIs, Mobile Apps, tools and applications that power, extend and showcase Samsung.com Platform, learn and enjoy and grow we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard in a fast-paced environment, challenge the status quo and relentlessly strive for excellence, yet we like to have a good time, with a fun filled atmosphere. Job Description: Responsible to participate in requirement analysis and plan for test scenarios preparation Responsible for test design, test data creation and test execution for Web/Mobile applications Responsible to test the customer journey flow with the eye for user experience inconveniences for multi-demographic user base Collaborate with Operations, Business and Engineering to understand what to be tested beyond the specifications Manage and update test suites with test additions based on feature updates Responsible for sending reports and analysis on the automation results Responsible to file bugs identified by automation scripts and track bugs to the closure Job Requirements: 3+ years of experience in testing UI and backend for large scale web and mobile web applications Ability to analyze user experience and functional behavior of Web/Mobile Apps to raise bugs/gaps Good knowledge of Internet/Web Technologies Good problem solving and coding skills Experience in testing ecommerce applications is a plus Experience in writing automation scripts to test Web UI and/or Mobile App is a plus Excellent oral and written communication skills to represent the QA team in feature review meetings
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Noida, Greater Noida
Work from Office
Customer Service specialist: Voice Process: Reputed Bank 2+ years experience Rotational shift & weekoff = 5 days working Salary uptill 4.5 LPA IMMEDIATE JOINERS ONLY Location - Noida, 128
Posted 2 weeks ago
5.0 - 8.0 years
0 - 0 Lacs
kochi, thrissur, kottayam
On-site
Job Title : Mobility Sales Lead Industry : Telecom Functional Area : Sales & distribution No. of vacancies : 3 Experience : 5–7 years Annual CTC: 700000.00 To 800000.00 INR Job Location: Kottayam, Cherthala, Ponnani and Guruvayoor Mandatory key skills : 1. Knowledge of channel sales 2. Knowledge of product and markets 3. Problem-solving skills 4. Team management skills 5. Numerical and analytical skills 6. Customer focus 7. Target orientation Roles and Responsibilities : 1. Achieve sales target for assigned territory (Urban & Rural) 2. Manage various distribution channels (Direct, Indirect and Alternate) 3. Plan and achieve product- and town-wise growth 4. Develop channel in the new markets 5. Drive device activation and recharge business through distributors 6. Manage key retail outlets, including modern trade outlets 7. Ensure implementation and compliance of policies and processes 8. Monitor and train the team and channel partners
Posted 2 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Pune, Bengaluru
Work from Office
Position: Schools Enrolment and Engagement Manager Location: Bangalore, Pune Who are we looking for? We are actively looking to expand our presence in more schools. Hence, we are looking for professional who Is constantly curious Has a growth mindset Can build and maintain strong relationships with schools. Demonstrates high ownership, Is willing to work and deliver agreed targets The role involves traveling across the city and to areas around 40+ Kms on need basis to service existing schools and solicit new school accounts. Your contribution? This role is critical to deliver the overall revenue goals of the organization. Your primary responsibility will be to generate leads, use existing leads and references and pursue each of these for closure and renewal. Specifically, your responsibilities will include: Creating leads and/or using existing leads in designated areas; Submitting proposals as per the agreed terms; Presenting the books, other learning aids and other features related to the program; Following-up and facilitating meetings with management team if and when necessary; Building rapport and ensuring closure of deals; Managing accounts and maintaining good working relationships with the schools; Coordinate with internal team to ensure smooth execution of programs in schools; We are looking for professionals with the following skills and traits. Can build strong relationships with partner schools. Self-starter: ability to work with minimum supervision. Demonstrates or has the ability to convert prospects and close deals. Good experience in qualifying leads, account development, and time management. Strong problem identification and objection resolution skills. Able to build and maintain lasting relationships with the school leaders and key members. Exceptional verbal communication and presentation skills with excellent listening skills and written communication skills. High level of integrity and work ethic. Comfortable with basic Computer skills including Excel, Emails, PowerPoint Education: Graduates preferred Experience: Education Company Sales: 3 to 5 years. Should have experience in closing deals with schools and managing relationships. Salary: To be discussed based on experience and current salary levels.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai, Maharashtra, India
On-site
Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role And Responsibilities Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience And Skills More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal Attributes And Competencies Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesn't wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion.
Posted 2 weeks ago
8.0 - 13.0 years
27 - 32 Lacs
Pune
Work from Office
You will: Deliver relevant insights that inform and influence strategic corporate programs through the derivation and curation of main performance metrics Develop an understanding of both business processes and the technologies that enable them, delivering insights are grounded in operational reality and technical feasibility Help translate complex data into meaningful narratives that inspire executive decision-making and shape future performance. Find success in this role by demonstrating the ability to connect the dots between data, strategy, and outcomes You will be part of the Global Analytics and Insights organization, reporting to the Pre Post Sales Insights team. You will partner with Marketing, Sales Development, Customer Success, Global Support, Go-Live, Compliance, and many other teams to provide detailed analyses and insights What Your Responsibilities Will Be You will lead the value stream for critical business processes, ensuring agreement between insights, operational goals, and the development of scalable, long-term analytical solutions Facilitate and manage cross-functional partnerships, agreement, and execution of process improvements and strategic programs Deliver data-driven insights and performance metrics that inform main decisions and support the successful implementation and measurement of business strategies Engage with senior executives and partners, including major customers, to present findings, influence direction, and ensure solutions address our needs You will be reporting to Senior Director, Value Creation Insights What You'll Need to be Successful Minimum of: 8 years of related experience with a Bachelor's degree, or 5 years with a Master's degree, or Equivalent combination of education and experience Demonstrated advanced SQL skills and data modeling expertise Proven ability to bring in best practices and streamline workflows Create solutions for process improvement and efficiency gains Leverage subject matter expertise (SME) and intellectual curiosity to achieve results
Posted 2 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Cochin, Kerala, India
On-site
Ensure the implementation of sales guidelines and set sales targets for the assigned sales organization. Develop and propose sales budgets and growth forecasts aligned with the sales strategy of the unit(s). Manage completion of budgets and regular sales reporting . Define and allocate resources . Cooperate with Marketing , Product Management , and Project Management on strategic and tactical product and service positioning. Drive customer focus within the organization and initiate/contribute to planning of customer-related product development measures or setup of customer-related projects. May support strategic key customers business development . Manage assigned organizational unit(s) and lead/coordinate dedicated management and staff. Business Specific Inputs: Manage customer contract compliance . Support applications , customer service (CS) teams to resolve customer issues. Participate in local CMEs and customer events . Dimension of Function/Volume: Manage new orders , receivables , and profitability . Contacts: Internal : Finance, Logistics, Marketing External : Customer, Business Partner, Financial Institutions, Regulatory Authorities Education & Other Qualifications: Graduate or Post Graduate, preferably in Applied Sciences , with good domain knowledge of Healthcare Delivery Systems . At least 10 years of relevant experience in Sales .
Posted 2 weeks ago
2.0 - 7.0 years
0 Lacs
indore, madhya pradesh
On-site
As an Assistant Manager - Management Accounts at Vistra, you will play a crucial role in supporting the global progress of our clients by ensuring the seamless management of financial accounts. Reporting directly to the Service Delivery Manager, this full-time and permanent position is based in Indore, India, offering regional coverage that allows you to have a significant impact on our Management Accounts and its growth. Your key responsibilities will include ensuring that all deliverables are accurately completed within the agreed SLA with clients, managing an assigned client portfolio, motivating and supporting teams towards goal congruence, providing volume-related metrics and staff utilization forecasts to senior management for appropriate resource allocation, seeking guidance on sensitive issues, identifying key roles within the team and developing succession plans for team members, and actively participating in relevant training for competence development. To excel in this role, you should be a strong team player with experience in dynamic organizational settings, possess strong analytical and communication skills, demonstrate a solution-oriented approach, have a customer-focused mindset, be adept at managing change collaboratively and sensitively, take ownership and meet deadlines even under pressure, have a good understanding of Generally Accepted Accounting Principles and IFRS, and ideally have a background in KPO/BPO. Candidates with a CA qualification and post-qualification experience ranging from 2-7 years or CA (Intermediate) experience ranging from 6-7 years, along with knowledge of IFRS, would be preferred. Joining Vistra comes with various company benefits, including a hybrid working arrangement, attractive insurance benefits, excellent job exposure, and promising career prospects. We are dedicated to fostering a culture where our people can come together, take action, and thrive. If you are enthusiastic about contributing to our mission and believe you have what it takes to excel in this role, we invite you to apply for this exciting opportunity or engage in a confidential discussion with our Talent Acquisition team members. At Vistra, we are committed to creating a supportive and rewarding work environment where everyone can grow and succeed.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The role requires you to design, test, and maintain software programs for operating systems or applications to be deployed at client end, ensuring they meet 100% quality assurance parameters. Your responsibilities include understanding product/software requirements, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas for system performance improvement. You will collaborate with functional teams, systems analysts, and project managers to obtain necessary information on software capabilities. You will be responsible for coding, ensuring optimal software/module development, determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and preparing reports on programming project specifications. It is crucial to ensure error-free code, timely documentation, and coordination with the team on daily project status and progress. Additionally, you will be involved in status reporting, customer focus, capturing client requirements and feedback, continuing education and training, consulting with engineering staff, and documenting solutions through flowcharts, diagrams, code comments, and clear code. Emphasis is placed on maintaining good quality interactions with customers, timely responses to requests, and ensuring no instances of complaints internally or externally. Your performance will be measured based on Continuous Integration, Deployment & Monitoring of Software (error-free onboarding & implementation, adherence to the release plan), Quality & Customer Satisfaction (on-time delivery, troubleshooting queries, customer experience, completion of certifications), and MIS & Reporting (timely report generation). Overall, this role requires a dedicated individual with strong software development skills, attention to detail, effective communication abilities, and a focus on delivering high-quality software solutions to meet client requirements.,
Posted 2 weeks ago
3.0 - 8.0 years
27 - 32 Lacs
Bengaluru
Work from Office
Product Sales Specialist ? Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist ? Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, and collaborating on go-to-market strategies, particularly for Captives and large corporates to ensure we get a wide coverage and customer benefits from our breadth of offerings. Main Responsibilities Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the proposition are best practices and in line with client requirements Managing the presales process by creating solutions and proposal documents Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Keeping abreast of market trends and product & competitor landscapes Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants for our clients Plan and manage recruitment campaigns Track, measure and report on campaign results Oversee clients career site and suggest improvements Other responsibilities will include: Focus on driving long-term sustainable growth for the business Collaborating with customers and the extended teams (Customer Success and Content) to generate a comprehensive and growth plan for accounts Key Requirements You possess a Degree in Engineering or an MBA You have prior experience in recruitment marketing or talent branding You possess strong problem-solving and prioritization skills You have strong presentation skills You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders Open and willing to travel
Posted 2 weeks ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
What You'll Do What will you do: Technical Expertise & Customer Support : Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration : Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach : Uphold Avalaras Cult of the Customer philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule : Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You'll Need to be Successful Education & Experience: Bachelors in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We'll Take Care of You
Posted 2 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Pune
Work from Office
WhatYou'llDo TechnicalExpertise&CustomerSupport :ServeasaSubjectMatterExpertforAvaTaxandrelatedConnectors,providingin-depthtechnicalsupporttocustomersandinternalteamsviaemailanddirectinteraction,ensuringtimelyandaccurateissueresolution. IssueManagement&Collaboration :Troubleshoottechnicalproblems,documentallcustomerinteractions,escalatecomplexissuestoengineering,andcollaboratewithcross-functionalteamsincludingengineeringandproductmanagementtodrivesolutions. Customer-CentricApproach :UpholdAvalarasCultoftheCustomerphilosophybyimprovingcustomersatisfactionthroughprocessenhancement,workflowoptimization,andachievingperformancemetrics. FlexibleWorkSchedule :SupportcustomersacrossUSand/orEMEAtimezones,withavailabilityforafternoon,evening,ornightshiftsasrequired. WhatYourResponsibilitiesWillBe CustomerSupport&IssueResolution: Serveasaprimarycontactforexternalcustomersviaphone,chat,andemail,owningTier2technicalissuesforAvaTaxandrelatedConnectorsthroughtoresolutionwhilemaintaininghigh-qualitydocumentationandmeetingSLA/CSATtargets. TechnicalProficiency&ProblemSolving: DevelopintermediatetoadvancedknowledgeofAvaTax,Connectors,andtheAvalaraproductportfolio;setuptestenvironments,reproduceandlogbugsinJira,andproactivelyidentifypotentialissuesthroughsystemmonitoringandusageanalysis. Collaboration&ContinuousImprovement: WorkcloselywithTier1/2teams,QA,andcross-functionaldepartmentstodriveprocessimprovements,contributefeedbacktoproductteams,andsupportinternalandexternaltraininginitiativesthroughdocumentation. Documentation&Accountability: Createandmaintainuser-friendlysupportcontent(e.g.,FAQs,manuals,guides),adheretocompanypolicies,andtakeonadditionalresponsibilitiesasneededtosupportteamgoalsanddeadlines. WhatYou'llNeedtobeSuccessful Education&Experience: Bachelorsinengineering,MCA,orMCSwith3+yearsintechnicalsupportforsoftware/SaaSproducts,including1.5+yearsinsupport-focusedroles,andhands-onexpertisewithAPIsandmainstreamERP/CRM/Accountingplatforms(e.g.,NetSuite,SAP,Salesforce,Oracle,etc.). Technical&AnalyticalSkills: Strongproblem-solvingcapabilities,advancedMicrosoftExcelproficiency,experiencewithsupportticketingsystems,andprovenabilitytomanagesupportqueuesandcomplexcaseescalationsindependently. CustomerFocus&Communication: Excellentwrittenandverbalcommunicationskills,withacustomer-firstmindset,effectiverelationshipmanagement,andtheabilitytonavigatechallengingsituationsprofessionally. WorkEthic&SoftSkills: DemonstratesAvalaraSuccessTraits(Ownership,Urgency,Humility,Simplicity,Adaptability,Curiosity),withhighorganizationalskills,self-motivation,soundbusinessjudgment,andacollaborative,cross-functionalworkingstyle. HowWe'llTakeCareofYou TotalRewards Inadditiontoagreatcompensationpackage,paidtimeoff,andpaidparentalleave,manyAvalaraemployeesareeligibleforbonuses. Health&Wellness Benefitsvarybylocationbutgenerallyincludeprivatemedical,life,anddisabilityinsurance. Inclusivecultureanddiversit y Avalarastronglysupportsdiversity,equity,andinclusion,andiscommittedtointegratingthemintoourbusinesspracticesandourorganizationalculture.Wealsohaveatotalof8employee-runresourcegroups,eachwithseniorleadershipandexecsponsorship. WhatYouNeedToKnow
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Athni, Ambasamudram, Bagalkot
Work from Office
Theincumbent will be primarily responsible to - Acquirenew customers for liabilities from open market Assistthe CRS - unsecured loans for conversion of existing borrowingcustomers for liabilities Enhancethe relationship with the existing customers by cross-sellingproducts and services as per the profile & need of thecustomers Train/assistcustomers to use ATM and BCs; drive usage of alternate channels NON-FINANCIALSIZE Targetassigned as per the branch CASABook as per the branch TDBook as per the branch Segmentwise book (NR, Senior Citizen, HNI etc) as per the branch Numbertarget for all the respective products. CA SA TD KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Meetthe set targets on liabilities in terms of open marketacquisition & existing customer conversion Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels: Leadsgenerated by branch staff and personal leads Referralsgenerated from existing customers Alternatechannels Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter AccompanyCRS-Unsecured loans on the field for actively driving conversionof existing borrowing customers into liabilities customer Crosssell other secured loan products of Ujjivan and pass qualityleads to respective loan officers Sharecustomer insights/product related feedback with the Sales Manager- Liabilities Customers Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services Reducecustomer dormancy and customer attrition by continuous engagement/ interaction Resolvesthe customer queries on various accounts, FD / RD, remittances &third party product InternalProcesses Guidethe customer to fill the Account Opening Form;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents Strictlyadhere & maintain compliance to KYC norms Drivethe usage of alternate channels such as ATMs, BCs and assistcustomers to use ATMs for dispensing cash Learning& Performance Maintainup to date knowledge of the liabilities products and services aswell as a working knowledge of other products offered in thebranch Resolvequeries raised by CRS-unsecured loans w.r.t liability productsand support them in selling liabilities Ensureadherence to training man-days/ mandatory training programs forself Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines Educational Qualifications Graduate,preferably in commerce and related streams Experience 3+years experience, preferably in sales Certifications AMFI/ IRDA Certified FunctionalSkills Basicknowledge on retail banking products Documentationskills Processcompliance focus Communicationskills: fluent in the local language BehavioralSkills Courteouscustomer service skills Time Management Selling skills Telephonic cold calling skills Willingness to travel & relocation as per business requirements andcareer opportunities Competencies Planning& Organizing Driving Execution Managing Relationships Customer Focus Location - Ambasamudram,Athni,Bagalkot,Bailhongal,Bengaluru,Bannerghatta,Belgaum,Ballari,Bhadravati,Bijapur,Challakere,Chamarajanagar,Channapatna,Chennai,Chikkaballapura,Chikodi,Chintamani,Chitradurga,Coimbatore,Davangere,Dharmapuri,Dharwad,Ernakulam,Gadag,Gauribidanur,Goa,Gokak,Kalburagi,Gundlupet,Hariharpara,Hassan,Haveri,Hebbal,Hospet,Hosakote,Hyderabad,Jamkhandi,Karunagappally,Kochi,Koppal,Kothamangalam,Maddur,Madhwapur,Magadi,Malkajgiri,Mangaluru,Mapusa,Mayiladuthurai,Medchal,Mylapore,Mysuru,Nagar,Nanjangud,Nelamangala,Peenya,Piriyapatna,Puducherry,Puttur,Thrissur,Rajahmundry,Ramanujnagar,Rajanagaram,Rangareddy,Shimoga,Sira,Shrirangapattana,Thanjavur,Thiruvaiyaru,Tiruvannamalai,Tiptur,Tumkur,Udupi,Vasco Da Gama,Vijayawada,Visakhapatnam,Yelahanka
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Anupshahr, Alleppey, Ambasamudram
Work from Office
ROLEPURPOSE & OBJECTIVE Theincumbent will be primarily responsible to - Acquirenew customers for liabilities from open market Assistthe CRS - unsecured loans for conversion of existing borrowingcustomers for liabilities Enhancethe relationship with the existing customers by cross-sellingproducts and services as per the profile & need of thecustomers Train/assistcustomers to use ATM and BCs; drive usage of alternate channels NON-FINANCIALSIZE Targetassigned as per the branch CASABook as per the branch TDBook as per the branch Segmentwise book (NR, Senior Citizen, HNI etc) as per the branch Numbertarget for all the respective products. CA SA TD KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Meetthe set targets on liabilities in terms of open marketacquisition & existing customer conversion Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels: Leadsgenerated by branch staff and personal leads Referralsgenerated from existing customers Alternatechannels Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter AccompanyCRS-Unsecured loans on the field for actively driving conversionof existing borrowing customers into liabilities customer Crosssell other secured loan products of Ujjivan and pass qualityleads to respective loan officers Sharecustomer insights/product related feedback with the Sales Manager- Liabilities Customers Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services Reducecustomer dormancy and customer attrition by continuous engagement/ interaction Resolvesthe customer queries on various accounts, FD / RD, remittances &third party product InternalProcesses Guidethe customer to fill the Account Opening Form;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents Strictlyadhere & maintain compliance to KYC norms Drivethe usage of alternate channels such as ATMs, BCs and assistcustomers to use ATMs for dispensing cash Learning& Performance Maintainup to date knowledge of the liabilities products and services aswell as a working knowledge of other products offered in thebranch Resolvequeries raised by CRS-unsecured loans w.r.t liability productsand support them in selling liabilities Ensureadherence to training man-days/ mandatory training programs forself Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines Qualifications Graduate,preferably in commerce and related streams Experience 3+years experience, preferably in sales Certifications AMFI/ IRDA Certified FunctionalSkills Basic knowledge on retail banking products Documentation skills Process compliance focus Communication skills: fluent in the local language BehavioralSkills Courteouscustomer service skills Time Management Selling skills Telephonic cold calling skills Willingness to travel & relocation as per business requirements andcareer opportunities Competencies Planning& Organizing Driving Execution Managing Relationships Customer Focus Location - Alleppey,Ambasamudram,Anupshahr,Arcot,Aruppukkottai,Attur,Bengaluru,Ballari,Bodinayakanur,Channapatna,Chengalpattu,Chennai,Cherthala,Chitradurga,Coimbatore,Coonoor,Cuddalore,Cumbum,Davangere,Dharapuram,Dharmapuri,Dindigul,Ernakulam,Erode,Gadag,Gingee,Goa,Gobichettipalayam,Gudalur,Hosur,Hyderabad,Kanchipuram,Kannur,Karunagappally,Kochi,Kollam,Kottarakkara,Kottayam,Kovilpatti,Kozhenchery,Kozhikode,Krishnagiri,Kumbakonam,Kunnamkulam,Madhwapur,Madurai,Malkajgiri,Mannargudi,Mayiladuthurai,Medchal,Mettupalayam,Mylapore,Nagercoil,Namakkal,Ooty,Ottappalam,Palacode,Palakkad,Panruti,Paramathi-Velur,Paravoor,Paravur,Pathanamthitta,Pattukkottai,Perambalur,Periyakulam,Puducherry,Rajahmundry,Rajapalayam,Rajanagaram,Ramanathapuram,Rangareddy,Rasipuram,Salem,Sankarankoil,Sathyamangalam,Sivakasi,Tambaram,Tenkasi,Thanjavur,Theni,Thiruvaiyaru,Thiruvalla,Thiruvallur,Thiruvananthapuram,Tiruvannamalai,Thiruvarur,Thrissur,Tiruchengode,Tirunelveli,Tirupathur,Tiruppur,Tiruchirapalli,Udumalaipettai,Vaikom,Vasco Da Gama,Vellore,Vijayawada,Viluppuram,Virudhachalam,Visakhapatnam
Posted 2 weeks ago
8.0 - 10.0 years
3 - 6 Lacs
Pune
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.Requirements:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Support a set of accounts and drive product adoption, renewal and expansion Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the Apptio products. Assist the customer with the creation and ongoing adoption of their TBM Roadmap and supporting Use Cases to drive value from Apptio products. Ensure Customer realizes maximum value by providing required support, product training and business reviews which in turn leads to retention Monitor active customer support tickets, working with the support team as needed to ensure timely resolution and escalate as needed. Collaborate with the Turnkey Admin Services (TAS)/Shared Managed Services delivery team to ensure customer technical outcomes and month end processes are accomplished Become a Platform Health Expert, effectively communicating technical knowledge and Operational Excellence to educate customers on best practice and ensure they maintain a healthy platform Conduct regular cadence with the Customer and update them regarding the new features/releases of Apptio Products and helping them understand what value they bring to the table Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in B2B SaaS environment delivering against operational metrics focused on outcomes and value, adoption and renewal Excellent communication and relationship-building skills Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings Ability to prioritize and multitask in a fast-paced environment 1-3 years of industry experience At least a 3-year college degree in associated field. Preferred technical and professional experience Experience within IT Finance and/or Technology departments, including Digital or Agile teams Experience with analytics, data insights and visual
Posted 2 weeks ago
4.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
As a Hybrid Cloud Support Engineer, you will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra, DataStax Enterprise, and Astra. What you will do: Research, reproduce, troubleshoot, and solve highly challenging technical issues Provide thoughtful direction and support for technical inquiries Ensure that customer issues are resolved as expediently as possible Diagnose and reproduce customer reported issues and log JIRA tickets Participate in on-call rotation for after-hours, holiday, weekend support coverage Create code samples, tutorials, and articles for the DataStax Knowledge Base Collaborate and contribute to Support Team infrastructure tools and processes Fulfill the on-call rotation requirements of this role Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4-6 years of experience supporting large enterprise customers in a customer-facing support role Experience with supporting a Software as a Service Cloud product Experience with Grafana, Prometheus, Splunk, Datadog and other monitoring solutions Experience supporting Kubernetes-based distributed applications, or an understanding of Kubernetes fundamentals Experience with pub-sub, messaging and streaming solutions like Pulsar, Kafka Experience using APIs and understanding app development lifecycle with a language or framework based on Java, Python or Go would be preferred Experience/certifications with AWS/GCP/Azure deployments and associated cloud based monitoring tools would be preferred Experience with Linux operating systems, including command line, performance, and network troubleshooting Excellent verbal and written communication skills Lifetime learner, self-motivated with ability to multi-task during high pressure situations Preferred technical and professional experience Supporting Apache Cassandra environments or other relational and/or alternative database technologies is a plus Understanding of Java, Python, Go and/or another language (Troubleshooting skills) Experience with escalation management and customer success or premium support Experience working in a fast-moving high-pressure environment
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role of preparing test cases and conducting testing for the product/platform/solution to be implemented at a client's end is crucial for ensuring 100% quality assurance parameters are met. As a Test Engineer, you will be responsible for understanding the test requirements, designing test cases, and authoring test planning based on business requirements and testable criteria. It is essential to implement Wipro's testing methodology, including Model based testing, to streamline test generation efficiently. Collaboration with the development team is necessary to identify and document test cases, ensuring version control and alignment with the testing scope. Participation in User Acceptance Testing (UAT) and automation of the test life cycle through various tools like vb macros, scheduling, and GUI automation will be part of your responsibilities. Designing and executing the automation framework, along with reporting, will contribute to software validation and quality assurance. Your role involves detecting and documenting bug issues, preparing defect reports, and monitoring test progress to maintain project timelines and adherence to SLA's. Providing timely feedback on usability, serviceability, and quality risks will be crucial for reporting to stakeholders. Regular status reporting, customer interaction, and updates on testing deliverables will ensure customer satisfaction and project success. Performance will be measured based on the accuracy of understanding test requirements, error-free testing solutions, automation levels achieved, testing efficiency, on-time delivery, troubleshooting effectiveness, and customer satisfaction scores. Timely response to customer requests, accurate effort updates in project trackers, and adherence to quality and SLA norms will be essential for successful performance in this role.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
At Medtronic, you can embark on a life-long career full of exploration and innovation, while also playing a crucial role in advocating for healthcare access and equity for all. Your leadership will be driven by purpose, aimed at breaking down barriers to innovation in a more connected and compassionate world. Responsibilities: - Meet or exceed sales quota and enhance the total company market share in the assigned territory. - Act as a Synergy Capital & Spine expert in the marketplace. - Submit reports and provide information as directed, while adhering to company policies and conducting all business ethically with Medtronic's profitability in mind. - Cooperate with all personnel on the execution of Company programs and create an annual business plan with quarterly updates. - Provide service to customers according to their individual needs. - Recommend the addition of new products and suggest modifications or deletions of existing products as appropriate. - Attend and actively participate in sales meetings, training programs, conventions, and trade shows as directed. - Prepare and submit call reports as required by the Regional Sales Manager. - Maintain Consignments and Loaner inventory in accordance with company guidelines. - Follow principles and adhere to the SFE practices. - Represent the company at industry conferences, target specific customers to gain sales leads, and explore opportunities to promote the company's product range. - Maintain and expand existing business, as well as develop new business opportunities. - Stay informed about competitors" products and merchandising practices and keep the Regional Sales Manager and Medtronic informed about them. Sales Professional Career Stream: Typically, sales professional individual contributors with direct sales responsibilities. They may direct the work of other lower-level sales professionals or manage sales processes and/or accounts involving multiple team members. The primary focus is on establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies, and closing sales. Differentiating Factors: - Autonomy: Seasoned sales professionals manage large accounts involving multiple team members. - Organizational Impact: Works towards achieving individual sales targets, developing new accounts, expanding market presence, building a strong client base, and contributing significantly to achieving departmental sales results. - Innovation and Complexity: Makes improvements in sales processes and tools to enhance job performance, recommends changes in account strategy and tactics, and demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Communication and Influence: Influences internal contacts and external suppliers, customers, and vendors regarding policy, practices, and procedures through advanced negotiation and presentations. - Leadership and Talent Management: Responsible for providing guidance, coaching, and training to other sales professionals and/or support employees, and may manage large accounts requiring delegation of work and review of others" work product. Required Knowledge and Experience: - Advanced knowledge of job area typically obtained through education combined with broad sales experience. - Career-level sales representatives who are fully qualified and experienced professionals. Must-Have Requirements: - Bachelor's in Science / B.Tech / B.E / B.Pharma. - 6 to 9 years of experience. - PG degree in Business Management is preferred. - Candidates with the highest qualification as a Diploma or degree from Distance education should not be considered for the role. - Experience in handling a Concept selling-based Therapy. - Exceptional interpersonal skills. - Computer literacy, including sound knowledge of the MS Office suite of software. - Willingness to travel extensively. - Ideally demonstrated success in a sales function of technical equipment. Nice-to-Haves: - Excellent communication and interpersonal skills, good verbal communicator and presenter. - SFDC proficiency is beneficial. - Self-starter and high on initiative. - Entrepreneurial drive. - Innovative and ideating nature. - Logical approach and reasoning skills for analyzing competition and market trends. - Ability to deal with ambiguity and persevere to resolve situations. - Strong analytical ability during customer/patient interactions. - Effective time management. - Execution excellence. - High on energy and positive outlook. - Highly adaptable and flexible in action. - Customer-focused: Understands and delivers customer service. - Self-motivated and positive. - Ability to quickly establish credibility with all levels of the customer base. Physical Job Requirements: The above statements describe the general nature and level of work performed by employees in this position, outlining the required responsibilities and skills. Benefits & Compensation: Medtronic offers a competitive salary and flexible benefits package. A commitment to employees is at the core of Medtronic's values, offering a wide range of benefits, resources, and competitive compensation plans designed to support employees at every career and life stage. About Medtronic: Medtronic leads global healthcare technology and tackles the most challenging health problems facing humanity by seeking out and implementing solutions. The mission of Medtronic is to alleviate pain, restore health, and extend life, uniting a global team of 95,000+ passionate individuals. Engineers at heart, Medtronic's team works to engineer the extraordinary, experiment, create, build, improve, and solve real problems for real people, with diverse perspectives and the courage to innovate.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
telangana
On-site
Join Kainos and Shape the Future At Kainos, we are problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we are transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you will be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark Join us and be part of something bigger. Being an EDM Product Consultant at Kainos As an EDM Product Consultant at Kainos, you will work in a team to implement, configure, support, and provide ongoing improvement of our exciting Employee Document Management application for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose, and commercially viable. You will provide excellent guidance to customers, understanding their business and requirements. You will be responsible for: - Building and configuring templates, incorporating commands, creating custom reports, and carrying out testing and deployment activities. - Understanding our customers" needs - leading the analysis of Customers EDM configuration and understanding their specific requirements that drive their business operations. - Applying your product expertise - being an expert in the Kainos EDM product and applying your knowledge to understand where its functionality, benefits, and limitations apply to the Customers configuration. - Upskilling our customers - teaching the Customers EDM users aspects of the EDM product functionality after the build process. Ensuring the transfer of knowledge of what has been built, why it has been built, and how to use it. Transition Customers to our internal Customer Success teams when deliverables are complete. - Contributing to continuous improvement - suggesting new features & functionality for the EDM product and liaising with development on the creation and testing of features, fixes, etc. - Defining training plans and focus areas - defining training plans and focus areas for the Customer Success and Onboarding teams. - Working closely with the Product and Engineering team - working on new features, coordinating test and customer rollouts. What we are looking for: - A relevant degree in a technical or business-related discipline. - Previous experience in a technical role, ideally within software development, business analysis, or a quality assurance/testing consultancy environment. - Demonstrable experience in interpreting, understanding, and implementing customer requirements. - Excellent customer focus, with experience building and maintaining customer relationships. - Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and customer needs. - Clear and effective communicator (both written and verbal) working with our global client base. - Ability to prioritize, plan workload, and meet key deadlines. - Good commercial awareness and understanding of project and business dynamics. - Capable of working within (remote) teams and alongside customers, as well as individual tasks with limited supervision. Nice to have: - Experience in the implementation of or a Subject Matter Expert of business-related applications. - Experience of the Workday Application Suite. What we offer: As an EDM Product Consultant with us, you will get to collaborate with a talented team who are always pushing the boundaries of what's possible in the tech industry. We are big believers in investing in our people, so we will give you all the tools and resources you need to grow your skills and advance your career. We understand that work-life balance is crucial, so we offer flexible hours and work-from-home options. Plus, we believe in taking care of our people, which is why we offer competitive salaries and a comprehensive benefits package. But we are not just about work here - we are also a tight-knit community that enjoys hanging out and having fun together. We host regular team events and other social gatherings, so you will have plenty of opportunities to connect with your colleagues and make some great friends. Embracing our differences Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation, we can ensure that our recruitment process is tailored to your needs.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As the Director of Global Customer Support at Anthology in Bangalore, India, you will be responsible for ensuring the quality of support provided by the Support Analysts, Tier 1, and Tier 2 Support personnel under your supervision. Reporting to the Senior Director, Global Customer Support, you will play a crucial role in driving customer success, leading to improved renewal and referral rates. Your dedication to customer satisfaction and team development will foster a culture of highly engaged professionals. Your primary responsibilities in this role will include leading the support teams for all Anthology products globally, coaching front-line managers, and collaborating with peers across Global Support to enhance the Anthology Global Support Experience. You will also be involved in managing escalated customer engagements, demonstrating empathy, business acumen, and advocating for customer needs. Adopting a Team ONE approach to leadership, you will prioritize the needs of the entire Global Support organization and our customer base. Effective communication at all levels of the organization, strong interpersonal relationships with peers, employees, and stakeholders, and talent development are key aspects of this role. You will also contribute to building a Career Development Program that empowers employees to connect their work to the impact it has on customers" lives. To excel in this position, you should hold a Bachelor's Degree with a minimum of 10 years" experience in Customer Support, including at least 5 years in leadership roles. Your exceptional customer focus, ability to collaborate cross-functionally, and track record of developing high-performing teams are essential. Proficiency in problem-solving, managing priorities, and fluency in English are also required. Preferred qualifications include knowledge of the Ed Tech space. This dynamic role offers the opportunity to contribute to the success of Anthology, our customers, and higher education students. If you are passionate about customer satisfaction, team development, and driving impactful change, we invite you to explore this exciting career opportunity with Anthology. Please note that this job description may not encompass all duties and responsibilities and is subject to change at management's discretion.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a key member of the Lockton Global Solutions (LGS) team, your role as a Global Client Manager is crucial in providing high-quality insurance-related support to both clients and internal teams. Your proactive and solutions-oriented approach will ensure smooth operations, timely query resolution, and effective delivery of post-sale services, ultimately enhancing client satisfaction and compliance with global and local insurance standards. Your responsibilities will include serving as the primary point of contact for LGS teams and clients, building and maintaining strong client relationships, coordinating with local teams and partners, structuring and managing insurance policies, assessing client risks, resolving client queries and issues, identifying cross-selling and upselling opportunities, ensuring compliance and documentation standards, and managing claims processing. To excel in this role, you must possess competencies such as customer focus, effective communication skills, problem-solving and decision-making abilities, team collaboration, and strong interpersonal skills. Your ability to exceed client expectations, deliver clear and concise communication, analyze and resolve issues promptly, collaborate effectively with global and local teams, and build positive relationships will be key to your success. At Lockton, we value our associates and offer a supportive work environment with opportunities for growth and recognition. In addition to a competitive salary and benefits package, we provide medical insurance, life insurance, critical illness insurance, annual medical checkups, vision care programs, flexible benefits, birthday leave, education allowances, and voluntary contributions for the MPF Scheme. If you are looking for a rewarding career with a global leader in insurance brokerage, we encourage you to send your detailed resume and expected salary to our Human Resources Department at Sneha.hundekar@lockton.com. All information provided will be handled confidentially and used solely for recruitment purposes in accordance with Lockton's personal data policies. We look forward to welcoming a dedicated and talented professional to join our team and contribute to our continued success.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Campaign Development and Content Creation Specialist at our growing SaaS company, you will play a crucial role in developing and executing cold email outreach strategies to meet business objectives. Your responsibilities will include identifying target audiences, segmenting email lists, conducting market research, and creating compelling cold email copies that drive engagement. You will also be responsible for designing email templates tailored to different stages of the sales funnel and utilizing automation tools to manage campaigns effectively. In addition, you will monitor and optimize email deliverability and open rates, implement A/B testing to improve performance, and track key metrics such as open rates, click-through rates, and conversion rates. Your analytical mindset will be essential in interpreting data and providing insights to enhance our cold outreach strategies. Collaboration with sales and marketing teams will be key to aligning email campaigns with overall marketing goals and maintaining consistency across all outreach channels. To excel in this role, you should have a customer-focused mindset, experience with cold outreach in a SaaS environment, and a deep understanding of email outreach technical aspects. Your attention to detail, organizational skills, and proficiency with cold email marketing platforms will be critical in driving the success of our campaigns. Being self-motivated, growth-minded, and committed to continuous learning will help you thrive in our dynamic and fast-paced environment. Joining Saleshandy means being part of a team that values craftsmanship, impact, and growth. You will have the opportunity to work closely with the CMO, co-founders, and growth marketers, collaborate with like-minded teammates, and contribute to the journey of our company from $2M to $5M ARR. Our approach to cold emailing emphasizes quick iteration, attention to detail, impactful content, and a focus on creating an excellent reader experience. In addition to a challenging role and learning opportunities, we offer personal development perks such as an annual budget for books, courses, and conferences, as well as medical insurance allowance and annual team retreats to recharge and bond with your teammates. If you are passionate about email marketing, lead generation, and making a meaningful impact, we invite you to join our team and be part of our exciting growth journey. This is a full-time, permanent position with a day shift in-person work location. We believe in setting clear business goals, measuring progress effectively, prioritizing customer satisfaction, and building sustainable businesses for the long term. If you are ready to take on this rewarding challenge and grow with us, Saleshandy is the place for you.,
Posted 2 weeks ago
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