732 Customer Focus Jobs - Page 8

As a Telesales Coordinator, you will be an integral part of our sales and customer service team, serving as the primary point of contact for our customers. Your role will involve engaging with potential and existing customers through outbound and inbound calls to build and maintain positive relationships. If you are a skilled communicator who is passionate about delivering exceptional customer service, we are excited to welcome you to our team. Your primary responsibilities will include making outbound calls to potential customers, receiving inbound calls from interested prospects or existing clients, and effectively communicating the features and benefits of our products and services. By engaging with customers, understanding their needs, and providing relevant information, you will play a crucial role in lead generation and sales conversions. Additionally, accurate data entry into our CRM system and timely follow-ups with customers will be essential aspects of your role. To excel in this position, you should possess excellent verbal and written communication skills, a customer-centric approach, and the ability to handle customer queries and complaints with patience and empathy. A sales-oriented mindset, adaptability to different customer personalities, and the ability to influence and persuade customers are also key qualities that we are looking for in our ideal candidate. If you are ready to take on this exciting opportunity and contribute to our team's success, we encourage you to apply and showcase your talents as a Telesales Coordinator.,

The role of a Tele-caller and Sales Consultant at our company offers you the opportunity to work in a challenging environment with a diverse range of projects and clients. Each project presents a unique set of challenges, ensuring that you are constantly learning and growing in your role. If you believe that you have the skills and expertise to make a valuable contribution to our team, we encourage you to submit your CV to hr@eceltic.ie. As a Tele-caller and Sales Consultant, your responsibilities will include persuasion, telephone sales, maintaining a strong customer focus, data entry, understanding and selling to customer needs, demonstrating effective closing skills, leveraging telephone skills, maintaining organization, bringing high energy levels to the role, demonstrating persistence, and continually expanding product knowledge. We are looking for individuals with varying levels of experience, ranging from freshers to seasoned professionals. The role is based in Kolkata and offers competitive compensation within the industry standards. The ideal candidate will hold a graduate degree in any field and have an interest in working in the banking, financial services, or broking industry. The primary focus of this role is sales and business development management. If you are passionate about sales, have excellent communication skills, and are driven to succeed in a dynamic environment, we would love to hear from you.,

As an Immigration Counsellor at Atlantis Migration Consultant, you will play a pivotal role in assisting individuals and families looking to migrate to various countries such as Canada, Australia, New Zealand, Ireland, and the United States. Your responsibility will involve providing expert guidance, facilitating immigration processes, and ensuring a seamless experience for our clients. Your day-to-day tasks will revolve around client consultation, where you will engage with clients to understand their requirements, offer tailored immigration advice, and propose suitable solutions based on their eligibility and needs. Utilizing your telesales experience, you will be actively involved in outbound and inbound calls to communicate our services effectively, ultimately converting inquiries into successful cases. Additionally, you will guide clients through the preparation, completion, and submission of immigration applications and supporting documents, ensuring compliance with legal and organizational standards. Maintaining regular follow-ups with potential leads will be crucial to enhance conversion rates and deliver exceptional customer service. To excel in this role, you should possess a minimum of 2 years of experience in immigration consulting or telesales, although freshers with strong communication skills are also welcome to apply. A bachelor's degree in any field would be preferred but not mandatory. Excellent verbal and written communication skills are essential, along with the ability to simplify complex information for clients. Your sales acumen, customer focus, problem-solving abilities, and teamwork skills will be key assets in delivering professional and empathetic assistance to our clients. If you are passionate about helping individuals achieve their migration goals, staying updated on immigration laws, and contributing to a supportive work environment, this full-time position with a day shift at our in-person work location could be the perfect fit for you. Join our dynamic team at Atlantis Migration Consultant and be part of our mission to provide top-notch immigration services with the highest standards of professionalism.,

You are seeking a dynamic and experienced Manager to lead the Merchant Onboarding Operations team in Bhubaneswar. As the Manager, you will be instrumental in ensuring the smooth and efficient onboarding of merchants onto the platform. Your role involves managing a team of professionals, driving operational excellence, and delivering exceptional service to clients. Your key responsibilities include leading and mentoring a team of Onboarding Specialists to ensure high performance and continuous improvement. You will develop and optimize onboarding processes, identify bottlenecks, and implement solutions for operational efficiency. Compliance management is crucial to ensure adherence to regulatory requirements and internal policies. Collaboration with cross-functional teams such as Sales, Customer Support, and Product Development is essential to align onboarding processes with overall business goals. Implementing quality assurance protocols and maintaining data accuracy during the onboarding process is also a key aspect of your role. You will be responsible for generating reports, analyzing metrics, and using data-driven insights to make informed decisions. The ideal candidate should possess a Bachelor's degree in business or related field, with a Master's degree considered a plus. You should have at least 8 years of experience in merchant onboarding operations, demonstrating team leadership and process optimization skills. Exceptional analytical, communication, and interpersonal skills are required to collaborate effectively with internal teams and external partners. Experience in CRM and onboarding software systems will be advantageous. In summary, as the Manager of Merchant Onboarding Operations, you will lead a team, optimize processes, ensure compliance, collaborate with stakeholders, maintain quality standards, analyze data, and focus on providing a positive onboarding experience for merchants. Your experience, leadership skills, and ability to thrive in a fast-paced environment will be crucial for success in this role.,

As a Unit Manager (Senior Executive) in our organization, your primary role is to enable the achievement of key business outcomes by focusing on building a quality Agency through the quality of hire and skilling. You will be responsible for ensuring adherence to all statutory and compliance requirements. Your key responsibilities will include: - Achieving business plans by effectively managing all parameters of the business such as recruitment, activation, premium collection, case rate, case count, and persistency. - Engaging, motivating, and enhancing the productivity of Agents by establishing strong relationships. - Inducting, activating, and ensuring the productivity of Agents consistently. - Driving incentive and recognition schemes to boost Agents" income. - Supporting Agents in addressing their requirements and concerns in coordination with the Head Office. - Ensuring full compliance with regulatory norms and company policies. - Managing channel conflicts within the team and striving to achieve product-wise targets and profitability. - Understanding Agents" businesses thoroughly to identify opportunities for development and revenue generation. You will also be responsible for team building by setting goals for all Agents, conducting regular reviews, monitoring and mentoring relationships to track goal achievement, and engaging in field observations and demonstrations with the agency force. Key Requirements: - Education: Graduation in any discipline from a recognized educational institute. - Experience: 4-6 years of relevant work experience. Key Functional Competencies: - Convincing skills - Product/Insurance Knowledge - Continuous Learning - Technology Proficiency - Team Work - Problem Solving & Analytical Skills - Compliance & Regulatory Knowledge - Customer Focus Your performance will be measured based on targets such as New GWP, Renewal GWP, Renewal number of cases, Active agents and PA, New Agents Hiring, and Audit findings. Join us in this challenging role where you can make a significant impact on our business while developing your skills and expertise in the insurance industry.,

As an Area Sales Manager at Niva Bupa Health Insurance Company, your primary responsibility is to recruit key advisors, activate agents, train advisors regularly, drive business promotion activities, enable and train individuals on the digital platform, and support advisors in developing business in the local market. You will also be responsible for motivating advisors to achieve rewards and recognition programs, focusing on achieving business goals, driving the digital agenda, and maintaining the quality of business. You will be accountable for owning the business plan for the branch, including top-line and bottom-line targets for the team. It is essential to internalize the management philosophy and business strategy of the company and implement it within the branch. Building and maintaining strong relationships with the existing team of agents, ensuring their engagement, motivation, and productivity, will be a key aspect of the role. You will need to constantly induct, activate, and ensure the productivity of new Agent Advisors. Driving incentive schemes to ensure that the income of Agency managers and Agent Advisors surpass benchmarks is also part of your responsibilities. To be successful in this role, you should hold an MBA in Marketing or PGDM. Your performance will be measured based on metrics such as New GWP, Renewal GWP, Renewal number of cases, active agents and PA, desired product mix, number of new agents, audit findings, employee engagement, and attrition rates. Having a beginner to expert level of functional competencies in convincing skills, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus is crucial. In addition to the technical requirements, you are expected to exhibit behavioral competencies such as a strategic mindset, entrepreneurship, execution excellence, and the ability to build high-performing teams. Your role will play a significant part in the growth journey of Niva Bupa Health Insurance Company and contribute to achieving the company's ambitious targets while upholding its values and commitment to diversity and inclusion.,

The ideal candidate for this role should be a creative and analytical thinker. You will be responsible for conducting insightful market research to establish an effective marketing strategy that reaches the target audience. It is essential that you are comfortable with evaluating the marketing process and can work towards critiquing and improving its outcomes. Your responsibilities will include identifying target audiences, objectives, and desired outcomes of marketing campaigns. You will be expected to research and develop marketing strategies, evaluate the success of these strategies, and develop the content for marketing campaigns. It is important to stay up-to-date on current marketing trends and effectively manage and allocate the budget. To qualify for this position, you should have a Bachelor's degree in marketing or a related field, along with 2-3 years of relevant experience. Strong analytical, communication, time-management, and creativity skills are required. You should have the ability to focus on the customer/market and take initiative. Experience with social media will be an added advantage.,

You should have MBBS/PhD/MDS/BDS/MPharm/PharmD education qualification with 10 to 12 years of experience in writing Clinical & Regulatory documents supporting global filings (CTD Module 2 and Module 5). As a Medical Writer, your role will involve handling complex Medical Writing projects, providing review support for medical writing deliverables, training junior writers, and authoring a broad set of different clinical document types that support regulatory filings. You should have demonstrated excellence in focused/lean writing, lead cross-functional teams, understand the clinical development process, and possess effective communication, time management, organizational, and interpersonal skills. People management experience for more than 2 years is required along with the ability to work independently while maintaining communication with the Sponsors MW project manager. Your responsibilities will include preparing/reviewing clinical study reports, protocols, investigator brochures, submission documents, and other regulatory documents on investigational drugs in various stages of clinical development. You will apply lean authoring principles, coordinate document review activities, develop project plans, and work as an active member of cross-functional teams representing Medical Writing. Conducting literature searches, participating in department initiatives, researching regulatory requirements, and ensuring compliance with company training are also part of your responsibilities. You should have strong knowledge of regulatory guidelines/requirements, the ability to interpret data, apply scientific knowledge to support regulatory document writing, manage messaging for consistency, and provide insight based on previous experiences. Additionally, expertise in MS Word, document management systems, eApproval/signatures, and adaptability to new tools and technology are required. Capable of training writers/authors on the use of templates, guidelines, and tools is also essential for this role. This position is based in Bangalore, KA, IN.,

As the Zonal Business Head for Retail at Magicbricks, you will be responsible for spearheading sales operations in your designated region, with a focus on driving growth strategies and ensuring market dominance. Your role will involve acquiring, managing, and nurturing relationships with Category A and B real estate developers and brokers. You will play a crucial role in achieving ambitious business targets, increasing net sales, and exploring new revenue streams through the diverse product offerings of Magicbricks. Your key responsibilities will include devising and implementing innovative sales strategies to surpass targets, leading a team of Account Managers to excellence, cultivating strong relationships with key clients and stakeholders, collaborating with product teams for market-driven product development, leveraging your industry expertise to enhance Magicbricks" market presence, staying updated on industry trends for strategic positioning, and demonstrating leadership excellence by upholding high ethical standards and fostering a culture of continuous improvement. The ideal candidate for this role should have at least 8 to 10 years of B2B or corporate sales experience, exceptional communication skills, strong networking abilities, a proven track record in managing significant B2B sales volumes, and an MBA in any discipline from a reputable institution. Success in this role will require a results-oriented approach, a customer-focused mindset, and a proactive business approach with a relentless drive for revenue growth, all while maintaining the highest standards of integrity. Join Magicbricks as the Zonal Business Head for Retail and be part of India's largest and most trusted property marketplace, leading the way in revolutionizing the real estate industry through technology and innovation.,

As an Optometrist/Sr. Optometrist at Lenskart, you will play a crucial role in providing technical expertise through eye-checks, dispensing, and diagnosis, as well as engaging in sales activities to ensure an exceptional customer experience. Your responsibilities will include driving customer focus by enhancing the Net Promoter Score, greeting and guiding walk-in customers towards the clinic for free eye check-ups, maintaining stock levels, upholding sales floor standards, and executing day-to-day tasks to deliver a superior shopping experience. Your role will involve conducting eye check-ups following the 12-step Optometry process at Lenskart, sharing prescriptions clearly with customers, educating them about single vision and progressive lenses, recommending suitable lens and frame options, and performing quality checks on fitted lenses before handing over the products. Additionally, you will be responsible for presenting customers with a curated selection of products based on their preferences, understanding their needs, asking relevant questions, and effectively pitching recommended solutions. To excel in this role, you must achieve sales targets, eye-test conversion rates, and returns while adhering to Standard Operating Procedures (SOPs). You will coordinate with customers for product pick-up post-sale and strive to resolve any concerns to minimize return rates. Maintaining the store as per Lenskart standards, ensuring cleanliness, equipment upkeep, stock security, and compliance with SOPs are also essential aspects of your responsibilities. As a qualified Optometrist with a Diploma in Optometry, you should possess the ability to build rapport with customers, understand their unstated needs, offer appropriate solutions, communicate clearly, actively listen, adapt to changing environments, demonstrate proactive task ownership, result-orientation, and customer-orientation. Your multitasking skills, organizational abilities, and willingness to learn and grow will be key in delivering a seamless and satisfactory experience to Lenskart customers.,

As a Retail Banking Business Performance Specialist at Standard Chartered Bank, your primary responsibility will be to achieve the month-on-month targets as per the Performance scorecard. You will play a crucial role in ensuring the timely submission of MIS reports with utmost accuracy. Additionally, you will oversee the hiring process of Business Development Executives in alignment with the budgeted headcount while driving the team to cross-sell multiple products to clients. To uphold customer experience, conduct, and sales governance, you will be expected to deliver on FCRMP, ABC, AML & CDD standards. You will lead the team in reducing Turnaround Time (TAT) by minimizing errors and enhancing process efficiencies. Furthermore, maintaining proper conduct, zero mis-selling, and resolving any sales complaints or errors are key aspects of your role. You will also be responsible for monitoring product sourcing adherence to policy guidelines and contributing to the bank's CSR initiatives. In terms of Human Capital and People Management, you will be tasked with developing a strong 2nd line, controlling attrition levels, and ensuring 100% NBO Participation for FLIP. Your success will be measured by maintaining attrition levels within required limits, achieving full NBO participation, and receiving positive feedback from internal surveys and open house sessions. Your role will also involve embedding principles of Sales Governance in the Sales Value chain, which includes adhering to sales policies, implementing HR standards, ensuring premises health and safety standards, and complying with regulatory requirements. Collaborating with training units and HR to educate sales staff on various principles and ensuring complete adherence to customer-centric policies will be crucial. As an ideal candidate, you should possess good interpersonal skills, customer orientation, banking knowledge, and management information skills. Your ability to quickly grasp new concepts, engage with customers, and execute aggressive sales call plans will be essential. Moreover, competencies such as action orientation, customer focus, decision quality, and strategic mindset will be pivotal in excelling in this role. Join us at Standard Chartered Bank, an international institution committed to driving commerce and prosperity through diversity and purpose. We value inclusion, innovation, and continuous growth. If you are ready to make a positive impact and embrace new challenges, we welcome your unique talents to contribute to our shared success. At Standard Chartered Bank, we offer a range of benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive well-being support, continuous learning opportunities, and an inclusive work environment. We are dedicated to celebrating diversity, advocating inclusion, and fostering a culture of respect and growth for all our employees.,

If you are a Field Sales professional seeking a career opportunity, Emerson has an exciting offer for you! As an Engineer/Senior Engineer Sales, you will be responsible for handling sales of Valve Products in the Chhattisgarh and Maharashtra regions. Your role will involve early engagement with key accounts, end users, and OEMs, as well as effective coverage of OEMs and end users in the specified areas. Your responsibilities will include engaging with key customers, tracking end user projects, meeting booking targets, and upselling our Valve portfolio products. You will collaborate with other field sales team members to meet or exceed budget/targets, travel extensively within Chhattisgarh and Maharashtra, plan travel to various industrial customer clusters, and present to customers. Additionally, you will be responsible for creating primary demand for Emerson's Isolation Valve Portfolio Products, building relationships with key customer decision-making teams, and expanding the installed customer base. To excel in this role, you must be tech-savvy with good presentation skills, agile, results-oriented, and customer-centric. Strong communication skills, technical knowledge of Valve technology, and 5 to 7 years of relevant sales experience are required. A degree or equivalent in Engineering, preferably in Instrumentation/Mechanical, is preferred. As part of the Emerson team, you will experience a workplace culture that values and empowers every employee to grow. We foster innovation, collaboration, and diverse perspectives to drive business results. We prioritize employee wellbeing by offering competitive benefits plans, medical insurance, flexible time off, and more. Emerson is committed to providing an inclusive culture and ongoing career development opportunities. We believe diverse teams are essential for driving growth and innovation. Join us at Emerson to contribute to meaningful work, develop your skills, and make a positive impact on our customers, communities, and the planet. Let's go, together.,

As an Agency Manager at Niva Bupa Health Insurance Company in Chattisgarh, your primary role is to enable the achievement of key business outcomes. You will be responsible for building a quality Agency by focusing on the quality of hire and skilling, as well as ensuring adherence to all statutory and compliance requirements. Your key responsibilities include achieving business plans, engaging, motivating, and increasing the productivity of agents by forging strong relationships with the head office, zonal office, and branch. You will be responsible for setting product-wise targets, ensuring profitability, revenue generation, and team building. To qualify for this role, you should have a graduation degree in any discipline from a recognized educational institute and possess 4-6 years of relevant work experience. Your functional competencies should include convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance and regulatory knowledge, and customer focus. You are expected to exhibit behavioral competencies such as execution excellence, stakeholder management, driving results, process adherence, and continuous self-development. Your performance will be measured based on various goals including New GWP, Renewal GWP, Renewal number of cases, active agents and PA, new agents hiring, and audit findings. If your vintage with the company is less than 1 year, specific targets will be applicable based on your role as Unit Manager, Agency Manager, or Senior Agency Manager. At Niva Bupa, our purpose is to provide every Indian with the confidence to access the best healthcare, guided by our values of commitment, innovation, empathy, collaboration, and transparency.,

The role requires you to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client's end while ensuring they meet 100% quality assurance parameters. Your responsibilities will include understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ways to improve system performance. You will collaborate with functional teams, systems analysts, and project managers to obtain information on software capabilities. You will also be responsible for performing coding, ensuring optimal software/module development, determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and recommending the installation of new systems or modifications to existing systems. It will be essential to ensure error-free code, prepare reports on programming project specifications, and compile comprehensive documentation and reports as requested. Additionally, you will be expected to provide status reporting and maintain a customer focus with respect to the project and its execution. This will involve capturing requirements and clarifications from the client, taking feedback regularly to ensure timely delivery, participating in continuing education and training, consulting with engineering staff, and documenting solutions effectively. You will need to ensure good quality of interaction with customers through various communication channels and respond to customer requests promptly. Your performance will be measured based on continuous integration, deployment, and monitoring of software with a focus on error-free onboarding and implementation, adherence to release plans, quality, and customer satisfaction including on-time delivery, troubleshooting queries, and completion of assigned certifications for skill development. Additionally, you will be evaluated on MIS and reporting aspects, ensuring 100% on-time generation of MIS and reports.,

A strategic sales leader at Protechsoft is a person who designs, develops, and implements profitable strategies that convert market information into a highly efficient sales schema, thereby aligning the growth of their career with the perennial inflow of sales revenue of the organization. Envisioning a multi-billion-dollar growth at our organization, our offer to such a highly inspirational Strategic Sales Leader at our organization is INR 40 Lakhs to 70 Lakhs Per Annum. Requirements: 5 to 7 years of SOLID customer connect and Sales closures in the Software Industry Should have closed deals that are worth at least $1 - 3 million (Approximately 8.58 to 25.74 Crores in INR) every year for the organization that you are/were a part of Benefits: - Attractive incentives will be provided as IMPETUS BONUS for superlative sales closures achieved over stipulated targets - Family Medical Insurance benefits worth INR 5 Lakhs will be provided - Consistent result getters will have an opportunity to add extra mileage to their earnings through a PROFIT-SHARING model NOTE: ONLY CANDIDATES, WHOSE CURRENT CTC >= 30 LAKHS PER ANNUM ARE ELIGIBLE TO APPLY FOR THIS ROLE About Us: We are a Research and Development organization with over two decades of deep-rooted expertise in foundational framework engineering, AI-driven automation, and high-performance computing. Our evolutionary trajectory spans complex software architectures, real-time distributed systems, and domain-specific intelligence, making us an innovation powerhouse in modern software engineering. Our expertise encompasses: UI/UX engineering driven by cognitive science and human-centered design Microservices architecture with decentralized, fault-tolerant, and scalable service ecosystems RESTful API development optimized for high-throughput, low-latency interactions Object-Oriented Web Engineering with Angular, leveraging modular, reusable component-based architectures Predictive analytics and machine learning pipelines embedded within enterprise applications Advanced business intelligence systems architected for real-time decision support and automated analytics Development of mission-critical software ecosystems, including: Next-generation communication frameworks AI-augmented collaboration platforms High-security enterprise mail systems Next-gen operating system (OS) architectures Specialized Small Language Models (SLMs) for domain-specific AI applications Our proprietary development architectures and computational models accelerate the software development lifecycle, optimizing every execution thread forked from the core system, ensuring superior efficiency, parallelism, and resilience. This enables us to engineer self-optimizing, self-healing, and AI-enhanced software solutions, solidifying our position as an elite deep-tech development firm. Our system architectures are designed to minimize dependency overhead, reduce computational complexity, and optimize execution pipelines through rigorous domain-driven design (DDD) and event-driven microservice orchestration. Our execution pipeline is fortified with AI-driven optimizations, ensuring minimal performance bottlenecks, adaptive resource allocation, and self-regulating software behaviors. Expanding the principles of object-oriented purism and algorithmic efficiency, our engineering methodologies integrate graph-based dependency modeling, abstract state machines, and multi-threaded computation frameworks, ensuring highly modular, extensible, and fail-safe software architectures. As we move toward the next era of intelligent software development, we are at the forefront of integrating Large Language Models (LLMs) and Small Language Models (SLMs) into our software engineering pipeline. Our AI-driven frameworks are designed to: Autonomously generate, optimize, and refactor codebases for higher efficiency and reduced human intervention Enhance system performance through predictive workload balancing and adaptive runtime environments Implement AI-driven quality assurance (AI-QA) systems, leveraging deep learning to optimize test coverage and defect detection Our ultimate mission is to eradicate inefficiencies in software engineering, integrating mathematical computation models, AI-enhanced verification systems, and self-learning optimization engines. We are developing advanced mathematical algorithms, deeply rooted in graph theory, combinatorial optimization, and tensor calculus to: Refine requirements elicitation using NLP-based inference engines Accelerate prototype generation through AI-enhanced code synthesis Automate multi-layered code reviews using deep semantic analysis Enhance predictive testing frameworks with stochastic modeling and AI-powered failure prediction With an unrelenting commitment to innovation, we are redefining high-performance, AI-augmented software development. Our systems are engineered to be: Ultra-scalable: Built for hyper-parallel execution and distributed computing AI-enhanced: Continuous optimization through adaptive learning models Self-regulating: Embedded with autonomous fault detection and self-healing capabilities Enterprise-secure : Architected with zero-trust security models and AI-driven anomaly detection As we continue delivering cutting-edge software solutions for global enterprises, we remain dedicated to pushing the boundaries of computational efficiency, AI integration, and software intelligence. WE ARE NOT JUST DEVELOPING SOFTWARE WE ARE ENGINEERING THE FUTURE.

Receive escalation tickets, apply a structured troubleshooting protocol and provide timely resolution. Communication with customers is predominantly over the e-mail channel, but also via phone, online meetings, and chat conversations. Evaluate the needs of customers and work in a creative, proactive manner to resolve technical issues. Take complete ownership of the escalated tickets and collaborate with the relevant technology teams for a swift resolution. Document troubleshooting and problem resolution steps, accurately record data into CRM and other relevant tools. This role is primarily for the US timezones. Skills Required Excellent communication skills. Ability to write concisely with clarity. Ability to work in a 24/7 work environment. Orientation to technology in general, specifically web technologies API, HTML, CSS, JSON, SQL, and JavaScript. Be a team player who can work seamlessly across various teams to achieve a common goal. Excellent customer advocacy and consultative skills. Strong multitasking and prioritization abilities. At least 3 plus years of experience as an individual contributor in a customer success or a technical support role. Should have worked previously in US time zones for at least one year.

Looking for immediate joiners Looking for 5+ years of experienced candidate and immediate joiners 1. Find and Manage Clients Look for new business opportunities through networking and referrals. Meet with clients to understand their needs and maintain strong relationships. 2. Develop Sales Strategies Study market trends and competitors to find opportunities. Create and follow sales plans to achieve targets. 3. Coordinate Projects Collaborate with project managers and engineers to meet client needs. Track project progress and resolve issues as they come up. 4. Know Your Products Know the company's products and services well. Offer expert advice on the best solutions for their projects. 5. Close Deals Discuss terms with clients to reach agreements. Complete contracts and ensure all details are settled. 6. Support Clients Address and resolve client concerns. Offer help and support after the sale to ensure client satisfaction. 7. Work with Your Team Work with other departments to meet client needs and improve services. Provide feedback from clients to help improve the company's offerings. 8. Keep Learning Stay Updated : Keep up with industry trends and changes. Improve Skills : Take opportunities for professional development and training. Contact HR @9150308303

Samsung Electronics America charter is to build the industry leading e-commerce platform for Samsung.com to enable best in class consumer experience and seamless purchase experience. We build high scalability low latency systems, which are inherently reliable and fault tolerant, developed on top of micro services and modern UI frameworks. Join our fast paced and highly collaborative team to build Front end web experience, APIs, Mobile Apps, tools and applications that power, extend and showcase Samsung.com Platform, learn and enjoy and grow we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard in a fast-paced environment, challenge the status quo and relentlessly strive for excellence, yet we like to have a good time, with a fun filled atmosphere. Job Description: Responsible to participate in requirement analysis and plan for test scenarios preparation Responsible for test design, test data creation and test execution for Web/Mobile applications Responsible to test the customer journey flow with the eye for user experience inconveniences for multi-demographic user base Collaborate with Operations, Business and Engineering to understand what to be tested beyond the specifications Manage and update test suites with test additions based on feature updates Responsible for sending reports and analysis on the automation results Responsible to file bugs identified by automation scripts and track bugs to the closure Job Requirements: 3+ years of experience in testing UI and backend for large scale web and mobile web applications Ability to analyze user experience and functional behavior of Web/Mobile Apps to raise bugs/gaps Good knowledge of Internet/Web Technologies Good problem solving and coding skills Experience in testing ecommerce applications is a plus Experience in writing automation scripts to test Web UI and/or Mobile App is a plus Excellent oral and written communication skills to represent the QA team in feature review meetings

Customer Service specialist: Voice Process: Reputed Bank 2+ years experience Rotational shift & weekoff = 5 days working Salary uptill 4.5 LPA IMMEDIATE JOINERS ONLY Location - Noida, 128

Job Title : Mobility Sales Lead Industry : Telecom Functional Area : Sales & distribution No. of vacancies : 3 Experience : 5–7 years Annual CTC: 700000.00 To 800000.00 INR Job Location: Kottayam, Cherthala, Ponnani and Guruvayoor Mandatory key skills : 1. Knowledge of channel sales 2. Knowledge of product and markets 3. Problem-solving skills 4. Team management skills 5. Numerical and analytical skills 6. Customer focus 7. Target orientation Roles and Responsibilities : 1. Achieve sales target for assigned territory (Urban & Rural) 2. Manage various distribution channels (Direct, Indirect and Alternate) 3. Plan and achieve product- and town-wise growth 4. Develop channel in the new markets 5. Drive device activation and recharge business through distributors 6. Manage key retail outlets, including modern trade outlets 7. Ensure implementation and compliance of policies and processes 8. Monitor and train the team and channel partners

Position: Schools Enrolment and Engagement Manager Location: Bangalore, Pune Who are we looking for? We are actively looking to expand our presence in more schools. Hence, we are looking for professional who Is constantly curious Has a growth mindset Can build and maintain strong relationships with schools. Demonstrates high ownership, Is willing to work and deliver agreed targets The role involves traveling across the city and to areas around 40+ Kms on need basis to service existing schools and solicit new school accounts. Your contribution? This role is critical to deliver the overall revenue goals of the organization. Your primary responsibility will be to generate leads, use existing leads and references and pursue each of these for closure and renewal. Specifically, your responsibilities will include: Creating leads and/or using existing leads in designated areas; Submitting proposals as per the agreed terms; Presenting the books, other learning aids and other features related to the program; Following-up and facilitating meetings with management team if and when necessary; Building rapport and ensuring closure of deals; Managing accounts and maintaining good working relationships with the schools; Coordinate with internal team to ensure smooth execution of programs in schools; We are looking for professionals with the following skills and traits. Can build strong relationships with partner schools. Self-starter: ability to work with minimum supervision. Demonstrates or has the ability to convert prospects and close deals. Good experience in qualifying leads, account development, and time management. Strong problem identification and objection resolution skills. Able to build and maintain lasting relationships with the school leaders and key members. Exceptional verbal communication and presentation skills with excellent listening skills and written communication skills. High level of integrity and work ethic. Comfortable with basic Computer skills including Excel, Emails, PowerPoint Education: Graduates preferred Experience: Education Company Sales: 3 to 5 years. Should have experience in closing deals with schools and managing relationships. Salary: To be discussed based on experience and current salary levels.

Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role And Responsibilities Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience And Skills More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal Attributes And Competencies Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesn't wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion.

You will: Deliver relevant insights that inform and influence strategic corporate programs through the derivation and curation of main performance metrics Develop an understanding of both business processes and the technologies that enable them, delivering insights are grounded in operational reality and technical feasibility Help translate complex data into meaningful narratives that inspire executive decision-making and shape future performance. Find success in this role by demonstrating the ability to connect the dots between data, strategy, and outcomes You will be part of the Global Analytics and Insights organization, reporting to the Pre Post Sales Insights team. You will partner with Marketing, Sales Development, Customer Success, Global Support, Go-Live, Compliance, and many other teams to provide detailed analyses and insights What Your Responsibilities Will Be You will lead the value stream for critical business processes, ensuring agreement between insights, operational goals, and the development of scalable, long-term analytical solutions Facilitate and manage cross-functional partnerships, agreement, and execution of process improvements and strategic programs Deliver data-driven insights and performance metrics that inform main decisions and support the successful implementation and measurement of business strategies Engage with senior executives and partners, including major customers, to present findings, influence direction, and ensure solutions address our needs You will be reporting to Senior Director, Value Creation Insights What You'll Need to be Successful Minimum of: 8 years of related experience with a Bachelor's degree, or 5 years with a Master's degree, or Equivalent combination of education and experience Demonstrated advanced SQL skills and data modeling expertise Proven ability to bring in best practices and streamline workflows Create solutions for process improvement and efficiency gains Leverage subject matter expertise (SME) and intellectual curiosity to achieve results

Ensure the implementation of sales guidelines and set sales targets for the assigned sales organization. Develop and propose sales budgets and growth forecasts aligned with the sales strategy of the unit(s). Manage completion of budgets and regular sales reporting . Define and allocate resources . Cooperate with Marketing , Product Management , and Project Management on strategic and tactical product and service positioning. Drive customer focus within the organization and initiate/contribute to planning of customer-related product development measures or setup of customer-related projects. May support strategic key customers business development . Manage assigned organizational unit(s) and lead/coordinate dedicated management and staff. Business Specific Inputs: Manage customer contract compliance . Support applications , customer service (CS) teams to resolve customer issues. Participate in local CMEs and customer events . Dimension of Function/Volume: Manage new orders , receivables , and profitability . Contacts: Internal : Finance, Logistics, Marketing External : Customer, Business Partner, Financial Institutions, Regulatory Authorities Education & Other Qualifications: Graduate or Post Graduate, preferably in Applied Sciences , with good domain knowledge of Healthcare Delivery Systems . At least 10 years of relevant experience in Sales .

As an Assistant Manager - Management Accounts at Vistra, you will play a crucial role in supporting the global progress of our clients by ensuring the seamless management of financial accounts. Reporting directly to the Service Delivery Manager, this full-time and permanent position is based in Indore, India, offering regional coverage that allows you to have a significant impact on our Management Accounts and its growth. Your key responsibilities will include ensuring that all deliverables are accurately completed within the agreed SLA with clients, managing an assigned client portfolio, motivating and supporting teams towards goal congruence, providing volume-related metrics and staff utilization forecasts to senior management for appropriate resource allocation, seeking guidance on sensitive issues, identifying key roles within the team and developing succession plans for team members, and actively participating in relevant training for competence development. To excel in this role, you should be a strong team player with experience in dynamic organizational settings, possess strong analytical and communication skills, demonstrate a solution-oriented approach, have a customer-focused mindset, be adept at managing change collaboratively and sensitively, take ownership and meet deadlines even under pressure, have a good understanding of Generally Accepted Accounting Principles and IFRS, and ideally have a background in KPO/BPO. Candidates with a CA qualification and post-qualification experience ranging from 2-7 years or CA (Intermediate) experience ranging from 6-7 years, along with knowledge of IFRS, would be preferred. Joining Vistra comes with various company benefits, including a hybrid working arrangement, attractive insurance benefits, excellent job exposure, and promising career prospects. We are dedicated to fostering a culture where our people can come together, take action, and thrive. If you are enthusiastic about contributing to our mission and believe you have what it takes to excel in this role, we invite you to apply for this exciting opportunity or engage in a confidential discussion with our Talent Acquisition team members. At Vistra, we are committed to creating a supportive and rewarding work environment where everyone can grow and succeed.,