2059 Customer Focus Jobs - Page 7

Role Overview: As an Associate Technical Engineer at Finastra, you will play a crucial role as the key interface between Finastra clients and the organization. Your main responsibility will be to contribute to the overall delivery of software and services to ensure a world-class customer experience. You will be a product specialist with technical competencies, tasked with handling and resolving raised issues promptly. Additionally, you will provide technical assistance to functional consultants as required. There may also be opportunities for you to conduct testing on beta deliveries or fixes before they are released to customers, as well as handle on-site client issues when necessary. Key R...

As the Design Team Manager at MillerKnoll, you will play a crucial role in leading, mentoring, and developing the International Design Support Team to ensure high-quality design outputs and timely delivery for international sales support. Your responsibilities will include managing day-to-day operations, providing strategic design direction by collaborating with various stakeholders, and driving innovation within the team through the adoption of new technologies. **Key Responsibilities:** - Coach, train, and manage a team of designers to ensure alignment with business objectives and high performance. - Support skill development, including training on emerging technologies and tools relevant ...

Role Overview: As an Administrative Assistant at our organization, you will be responsible for performing general administrative tasks such as preparing reports using various software packages, compiling information from different sources, and managing small-scale projects. Your duties will also include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings, and other assigned tasks. You may also handle confidential material on a regular basis. Key Responsibilities: - Detailed emails may need to be prepared for proper documentation - Utilize various software packages for generating invoices - Maintain a high lev...

Role Overview: Join Pravat Behera Company as a Customer Care Executive in Agartala and take the first step towards a rewarding career in customer service. As a Customer Care Executive with Pravat Behera Company, you will be integral to our BPO/Customer Care team. This part-time position offers both day and night shifts and is perfect for individuals who excel in a dynamic environment and are committed to delivering exceptional customer service. In this role, you will handle customer inquiries, resolve issues, and ensure a positive customer experience. Your responsibilities will include managing communications via phone, email, and chat, and maintaining high standards of service. With Pravat ...

Role Overview: You will be responsible for strategizing and planning, mechanical design, obtaining customer approval, materials take-off, design change request, resolving technical queries, and ensuring knowledge on process equipment manufacturing and engineering. Your role will require business acumen, knowledge of codes, standards, rules, and regulations, as well as proficiency in designing software such as PV Elite, HTRI, Autocad, and Nozzle pro. Strategic thinking, ownership, decision making, customer focus, problem solving skills, and negotiation skills are key aspects of this position. Key Responsibilities: - Strategizing and Planning - Mechanical Design and Detailed Engineering - Obta...

As a Regional Brand Manager for Polycab Wires and Cables at Vashi Integrated Solutions Ltd., your role will involve developing and executing strategic marketing initiatives to strengthen the Polycab brand, drive sales growth, and enhance market presence. You will collaborate with senior management to align brand strategies with overall business objectives and conduct market research to identify trends and customer needs. Key Responsibilities: - **Brand Strategy Development:** Assist in developing and implementing comprehensive brand strategies for Polycab Wires and Cables. Collaborate with senior management and conduct market research. - **Marketing Campaigns:** Plan, execute, and monitor ma...

As a Digital Sales Specialist at Uproi - Digital Marketing Agency, your primary role will be to engage with potential clients, understand their business needs, and convert them into long-term clients for our various digital marketing services. This client-facing position requires excellent communication skills, a consultative approach, and a strong drive to achieve sales targets. Key Responsibilities: - Identify and engage potential clients through various channels such as inbound leads, outbound outreach, and referrals. - Understand client needs and present tailored solutions across our service portfolio, including News PR, Lead Generation, Performance Marketing, and SEO. - Conduct effectiv...

Role Overview: As a Test Engineer at Wipro, your role is crucial in preparing test cases and conducting testing for products, platforms, or solutions to be deployed at client sites. Your main responsibility is to ensure that the product meets 100% quality assurance parameters. You will be involved in various tasks such as understanding test requirements, authoring test plans, implementing testing methodologies, collaborating with the development team, automating test processes, reporting test progress, and providing feedback on usability and serviceability. Key Responsibilities: - Understand the test requirements and design test cases for the product - Author test planning based on business ...

As a Sales Executive at Ausweg Automation, you will play a vital role in driving sales and support for Delta automation products. Your primary responsibilities will include developing new customer relationships, generating leads, understanding customer applications, and improving customer relations. Your focus will be on identifying key sales opportunities, delivering technical presentations, monitoring market competition, and collaborating with cross-functional teams to achieve business results and meet sales targets. Key Responsibilities: - Focus on sales and support for Delta automation products from Ausweg Automation. - Identify and cultivate new customer relationships to drive sales gro...

Role Overview: As a Senior Analyst in the Customer Support Desk (CSD) for the APAC/EMEA regions, your primary purpose is to manage operational deliverables and ensure quality ticket handling. Your role involves resolving escalations and providing end-to-end guidance for queries received through OSvC and over the phone. You will play a crucial part in aligning and contributing to the team's overall goals, focusing on process efficiency and quality improvement initiatives. Key Responsibilities: - Demonstrate strong analytical skills and a superior customer focus, essential for effective ticket handling and issue resolution within the CSD. - Take the initiative to work independently, demonstrat...

You will be responsible for operationalizing the Enterprise Data Council vision across specific domains (Research, Clinical Trials, Commercial, etc.). This includes coordinating activities at the tactical level, interpreting Enterprise Data Council direction, and defining operational level impact deliverables and actions to build data foundations in specific domains. You will partner with senior leadership and other Data Governance functional leads to align data initiatives with business goals. Your role will involve establishing and enforcing data governance policies and standards to provide high-quality data that is easy to reuse and connect to accelerate AI innovative solutions to better ...

Role Overview: As a Sales and Marketing Director, you will be responsible for driving sales for all residential projects and ensuring the achievement of monthly, quarterly, and annual targets. Your role will involve developing and implementing sales strategies tailored for different residential segments such as luxury, premium, and affordable. You will lead, mentor, and motivate a large team of sales professionals to deliver exceptional results while monitoring market trends, competitor activities, and pricing to stay ahead in the market. Key Responsibilities: - Drive sales for all residential projects, ensuring achievement of monthly, quarterly, and annual targets. - Develop and implement s...

As a Maintenance Associate, your role involves assisting the Cinema Manager/Maintenance Engineer in running the Cinema Operations by executing various responsibilities such as: - Executing all SOPs as per company Standards. - Operating all Maintenance equipments including projection equipments and sound system. - Ensuring electricity saving measures are in place. - Controlling breakdowns and R & M cost. - Maintaining cleaning and smooth working of all Maintenance and Projection equipments. - Repairing and maintaining all equipments as needed. - Supporting operations team for the smooth running of the cinema. In terms of General Responsibilities, your key duties will include: - Being present ...

from BPO and Design sectors are preferred. Role: Team Leader. Team Leaders are essential in leading and managing our team of Designers, to provide exceptional customer service while meeting performance responsibilities of the Team leader are as outlined below. Oversee day-to-day operations , delegate & monitor tasks, and performance with predefined deadlines, without compromising quality of delivery. Establish targets and key performance areas for the team. Ensure that team to customer communication is effective and interpretation of customer communication is correct. Set clear team goals and guide team to achieving the same. Effectively delegate duties /work to others and ensure they accomp...

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2-3 in-pers...

Inviting applications for Branch Manager at Chandigarh, Hisar & Ghaziabad Qualification : Graduate/Post-graduate Experience : Proven experience of minimum 3.5 years (Preferably from Insurance/NBFC/Automobile) Role & responsibilities: 1. Builds and maintain strong relationships with existing customers, identifies new business opportunities, and promotes motor club services. 2. Identify potential customers and pursue new business opportunities to drive sales growth. 3. Promote our motor club services to customers and highlight the benefits of membership. 4. Meet sales targets and contribute to the growth of the business. 5. Provide excellent customer service to ensure customer satisfaction and...

you will responsible for selling our cutting-edge agricultural smartphone-based quality analysis boxes and bookkeeping app to various stakeholders in the market, including traders, brokers, millers,https://www.linkedin.com/in/gunjan-yadav-a46886261/ Required Candidate profile Any candidate apply having experience in any product sale. Perks and benefits salary , annual bonus, sales-monthly bonus,TA&DA.

Responsibilities: Serve as the primary point of contact for customer inquiries, requests, and feedback. Build strong client relationships to increase trust and loyalty Clearly communicate product features, workflows, and updates to customers.

We are looking for a skilled Program Manager with 5-12 years of experience to manage complex customer projects from design and development to production, ensuring end-to-end delivery excellence and customer delight. The ideal candidate will have a strong background in managing programs and leading teams, with excellent communication and interpersonal skills. Roles and Responsibility Manage complex customer projects from design and development to production, ensuring end-to-end delivery responsibility. Interface and engage with customers at a strategic level, meeting current project requirements and forecasting needs or issues. Ensure timely completion of all customer feedback processes and d...

We are looking for a results-oriented Branch Manager to oversee branch operations. Key duties include monitoring sales, team performance, productivity, and client progress, while forecasting revenue and developing action plans to meet sales targets. Monitor and analyze key regional data (sales, team performance, client status, receivables). Accurately forecast weekly, monthly, quarterly, and annual revenue. Identify opportunities, address challenges, create action plans, and ensure sales targets are met. Recruit, develop, and retain top talent by providing training, development plans, and regular communication. Track performance metrics and boost team productivity. Drive results through ince...

Were looking for a results-oriented Branch Manager to oversee branch operations. Key duties include monitoring sales, team performance, productivity, and client progress, while forecasting revenue and developing action plans to meet sales targets. Monitor and analyze key regional data (sales, team performance, client status, receivables). Accurately forecast weekly, monthly, quarterly, and annual revenue. Identify opportunities, address challenges, create action plans, and ensure sales targets are met. Recruit, develop, and retain top talent by providing training, development plans, and regular communication. Track performance metrics and boost team productivity. Drive results through incent...

We are seeking a motivated Intermediate Developer to join our team, specializing in Content Management Systems (CMS) and SharePoint. The successful candidate will design, develop, and maintain CMS solutions and SharePoint applications to enhance our organizations digital capabilities. This role involves collaborating with cross-functional teams to deliver scalable, user-friendly solutions that align with business objectives. Develop key product features within existing large-scale enterprise applications and new strategic initiatives that will drive system and operational efficiencies, measure system performance, and provide glue for complex solutions. Participate in the full SDLC involving ...

Qualifications Bachelor's degree in in Electrical / Mechanical / Industrial Engineering Sales and Marketing skills Experience in the Energy or Sustainability industry is a plus Proven track record of successful sales and marketing strategies Marketing / Sales experience of Industrial and Commercial customers, direct sales rather than through distributors - Work experience in Energy Efficiency / Safety / Reliability / Sustainability streams/Power System Studies, ETAP - Handling customers with different processes like buildings, various industrial processes Basic knowledge of software platforms like EMS / BMS etc. Key Responsibilities and Deliverables Clear understanding of Bigeta Energy Servi...

Role Overview: You will be responsible for designing, testing, and maintaining software programs for operating systems or applications to be deployed at client end while ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development lifecycle - Facilitate root cause analysis of system issues and problem statements - Identify ideas to improve system performance and impact availability - Analyze client requirements and convert them into feasible desig...

As a BSG solution Architect at Bharti Airtel, your role involves supporting the Sales team in understanding and meeting customer connectivity/solution requirements throughout the sales process. You will be responsible for conceptualizing and developing large and complex techno-commercial proposals & solutions, engaging with customers, designing profitable technical solutions, and creating technical proposals. Your key competencies should include technical domain expertise in IP, IOT/M2M, Security, Managed Mobility, NIPS, MPLS, VSAT, and Data Center & Managed Services. Additionally, you should excel in communication and presentation skills, customer focus, business excellence, innovation, ene...