741 Customer Focus Jobs - Page 5

The counselor plays a crucial role in counseling couples undergoing IVF treatment, aiming to alleviate fears, manage expectations, and facilitate decision-making processes. The primary responsibilities include counseling IVF patients throughout their treatment journey, providing support post-treatment, and conducting psychological screenings for egg donors. It is essential to maintain accurate documentation of counseling sessions and follow-up with patients who may have experienced failed IVF cycles, offering emotional support and guidance. In addition to individual counseling, the counselor organizes group therapeutic sessions to assist patients in coping with negative outcomes and making informed decisions. Participation in clinical meetings is required to present work updates and collaborate with the team effectively. Ensuring patients receive necessary information, support, and guidance through various communication channels is vital, with a focus on customer-centric service delivery. The counselor must evaluate the effectiveness of counseling goals, adhere to standard guidelines for customer interactions, and support management initiatives and special projects. The preferred candidate for this role is a female with a background in MSW or MSc in Psychology, possessing 1-1.5 years of relevant experience. The location for this position is Salem, Tamil Nadu.,

Experience with top tier Event Management Company is desired. Only applicants who have worked in similar an Events or Exhibitions company in an account manager's role will be evaluated. About Buzznation: Started in 2017, Buzznation is a US and India based integrated Events & Experiential Marketing Company. The company leverages design, technology, and management to create relevant, engaging, and unforgettable experiences for clients. Buzznation's Experiential marketing solutions include events and exhibits, brand identity, permanent installations, and brand activations in the US, UK, Europe, and Australia. Job Description: We are seeking communicative candidates who are proactive and passionate about the company's services and offerings. The Sales Manager will serve as a primary contact for clients, with a minimum of 5 years" experience in the Exhibitions & Events Industry. Responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and ensuring successful delivery of services according to client needs. Requirements: - Proven account management experience in top tier event companies. - Demonstrated ability to communicate effectively at all levels of the organization. - Excellent listening, negotiation, and presentation skills. - Minimum 5 years of exhibition industry experience. - Passion for service and deep digital understanding. - Self-motivated, results-driven, and proactive. - Natural relationship builder with integrity and maturity. - Ability to prioritize tasks, think critically, and solve problems. - Excellent time and project management skills with attention to detail and adherence to deadlines. Responsibilities: - Build long-term relationships with clients and key stakeholders. - Assist customers through various communication channels. - Develop trusted advisor relationships with key accounts. - Ensure timely and successful delivery of solutions/services. - Communicate progress of initiatives to stakeholders. - Forecast and track key account metrics. - Enhance organization's reputation and add value to job accomplishments. - Keep current clients satisfied and deliver exceptional client service. - Collect and analyze data on consumer behavior. - Liaise between customers and internal teams. - Onboard and integrate new clients, develop existing client relationships. - Improve processes and documents for a smooth customer journey. - Manage multiple projects efficiently. Preferred Skills & Proficiencies: - Prospecting Skills - Teamwork - Planning - Building Relationships - People Skills - Initiative - Customer Focus - Emphasizing Excellence - Ability to Manage Multiple Projects The Sales Manager position at Buzznation offers an exciting opportunity for individuals with a strong background in account management and a passion for delivering exceptional client service in the Events & Exhibitions industry.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a dynamic team working with cutting-edge technologies with the purpose of bringing real positive changes in an increasingly virtual world. We are currently seeking Dynamics 365 Professionals with 4-5 years of experience in D365 F&O, specifically in Finance modules (GL, AP, AR, Fixed Assets, Cash & Bank). The role involves handling L2 support (Finance) while contributing as a Finance Analyst in functional analysis and solutioning in coordination with our internal analysts. Experience supporting multi-country rollouts is mandatory, along with a strong knowledge of ServiceNow or similar ITSM platforms. Good communication skills are essential to work closely with senior analysts and business users. As a Dynamics 365 Professional, you will be responsible for various technical and functional competencies. This includes requirement gathering and analysis, application design, architecture tools and frameworks, estimation and resource planning, product/technology knowledge, test management, customer management, project management, domain/industry knowledge, marketing, and pre-sales activities. In addition to technical skills, the role requires specific behavioral competencies such as accountability, collaboration, agility, customer focus, communication, driving results, and conflict resolution. Mandatory certifications are required to ensure proficiency in the role. At YASH, you will have the opportunity to create a career path in an inclusive team environment. Our Hyperlearning workplace is built on flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, and all the necessary support for the realization of business goals. Join us for stable employment with a great atmosphere and ethical corporate culture.,

Building strong relationships with customers is essential to develop customer loyalty and increase sales. Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

Join our Medical and Mobility team as a dynamic Medical Representative (Medical Equipment Sales), leading the charge in bringing cutting-edge robotic physiotherapy equipment to hospitals, rehabilitation centers, and healthcare institutions. Be a key player in driving innovation, building impactful partnerships, and transforming patient care with state-of-the-art rehabilitation solutions. Responsibilities Identify and prioritize target markets, industries, and segments for business development activities. Generate leads through proactive outreach, networking, cold calling, and referrals. Build and maintain relationships with prospective clients, understanding their needs and requirements. Conduct product demonstrations, proposals, presentations, and sales pitches to showcase the value proposition to clients. Develop and deliver customized solutions and proposals to address client needs and objectives. Negotiate terms, pricing, and contracts with clients to secure profitable deals and partnerships. Collaborate with cross-functional teams to ensure seamless delivery of products or services to clients. Track sales activities, maintain accurate records, and provide regular updates on progress and performance. Stay informed about industry trends, market developments, and competitor activities to identify opportunities and challenges. Attend industry events, conferences, and networking functions to expand professional networks and generate leads. Continuously seek opportunities for business expansion, product innovation, and improvement in sales processes and strategies. Willing to travel. Skills Required Communication Skills. Lead Generation. Market Research. Customer Focus. Networking Abilities. Analytical Skills. Qualifications B. Tech in Bio-Medical or MBA or any relevant field. Experience: 4-8 Years. Skills: market research, communication skills, customer focus, business development, B2B, networking abilities, lead generation, sales, analytical skills, medical device, rehabilitation.,

You are passionate about leveraging data-driven insights to curate compelling product catalogs and drive sales in the dynamic landscape of eCommerce. As a Catalog Executive at MUB IT Services, Pvt. Ltd., you will lead the strategic management and optimization of the online retail platform's product listings. Your role will involve creating and updating product listings, optimizing content for search visibility and conversion rates, accurately inputting and validating product information, and utilizing Photoshop skills for image editing. Additionally, you will ensure timely optimization, compliance, and competitor research to maintain catalog integrity and competitiveness in the market. Your continuous focus on customer-centric activities, training and development, and collaboration with team members will contribute to the success of the eCommerce platform and enhance the overall shopping experience for customers. To excel in this role, you must have prior experience in catalog management or related roles, showcasing your ability to manage product listings, optimize content, and ensure catalog accuracy. Strong organizational skills, attention to detail, proficiency in Microsoft Excel or Google Sheets, basic Photoshop skills, content creation abilities, eCommerce knowledge, effective communication skills, adaptability, teamwork, and eagerness to learn and stay updated on industry best practices are essential for success in this position. You should not apply if you lack a minimum of 1 year of experience in catalog management or related roles, proficiency in catalog management tools and platforms, strong analytical skills, experience in data analysis, ability to work collaboratively in a team environment, attention to detail and accuracy in catalog content management, and experience in optimizing product listings or improving sales performance. In return, you will enjoy a 5-day work week with 2 days off, the opportunity to learn more about catalog management, reporting, and advanced Excel, yearly 36 leaves, yearly performance reviews, and on-the-job learning support. Join our team at MUB IT Services, Pvt. Ltd. and be a part of our growth-focused eCommerce & Digital Marketing Agency.,

As the Business Development Manager, you will play a crucial role in expanding the business by identifying and seizing opportunities from potential clients and our existing customer base. Your responsibilities go beyond traditional sales as you will be involved in creating Standard Operating Procedures (SOPs), fostering collaboration across departments, and leveraging the capabilities of Sales360. Your main objective will be to thoroughly understand customer needs and utilize DGF's expertise in freight forwarding to provide personalized solutions. You will be responsible for managing the entire sales cycle from lead generation to successful conversion. Regular performance reviews will help you fine-tune strategies, while maintaining a robust sales pipeline to meet individual and team targets for profitable volume growth will be a key focus. Leveraging DHL's Sales360 application will be essential to enhance sales efficiency. Building strong relationships with customers is vital. By gaining insights into their core requirements, you will offer customized solutions to drive profitable business relationships. Proactively addressing service issues, collaborating with existing clients to increase their share of wallet, and onboarding new clients that align with our service offerings will be part of your role. Additionally, you will work with internal and external stakeholders to develop products and solutions that cater to market demands effectively. Your competencies will include efficiently managing the sales pipeline, demonstrating deep product knowledge, utilizing sales tools like Sales360, and maintaining a customer-centric approach. Behavioral competencies such as resilience, continuous learning, quality orientation, and team collaboration will also be crucial for success in this role. Applicants must hold a Bachelor's degree and possess 5-6 years of hands-on experience in sales, preferably within the freight forwarding, shipping, or logistics sectors. Strong verbal and written communication skills are essential for effective idea conveyance, negotiation, and issue resolution. A post-graduate degree focusing on sales/marketing and experience at a multinational freight forwarding company are preferred qualifications for this role.,

Job Title: Client Success & Consultation Executive Location: Greater Noida (On-site) Job Type: Full-Time Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and other social media platforms Handle WhatsApp Business communication via Bitespeed/Zoko or other tools used in the future Deliver clear, professional email responses for inquiries, issues, and consultation Manage international customer queries via email, WhatsApp, and video calls Conduct video call consultations for both Indian and international customers, offering expert guidance on product selection Book and manage appointments and trial bookings (virtual & in-person) Handle returns and exchanges , ensuring a smooth, empathetic process aligned with company policy Use the Ticket ID system to log, track, and resolve customer queries effectively Perform timely follow-ups for unresolved issues and ongoing cases Maintain a friendly, calm, and patient tone , even with high-touch or concerned customers Ensure top-notch English communication written and spoken, suitable for global clientele Multitask across multiple dashboards: Shopify, email, WhatsApp, CRMs, etc. Provide personalized product consultations , helping customers find the right fit based on their needs Think proactively and solve problems independently where possible Requirements: 1–3 years of experience in customer service , preferably with a luxury or D2C brand Excellent command of spoken and written English Must be comfortable speaking on camera for video consultations (India & international) Tech-savvy with experience using customer service tools , Shopify, and CRM platforms Strong empathy, patience, and communication skills Ability to multitask and manage pressure during high-volume periods Familiarity with global customers’ expectations and time zones is a plus Why Join Us? Join a premium, fast-growing D2C brand with a loyal global customer base Be part of a collaborative and high-performance support team Gain exposure in international customer support and consultation Work in a modern and supportive office environment at our Greater Noida headquarters Training and development opportunities in luxury customer service Call to Connect: +91 9990470797

Wolt Solar is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer service to ensure that clients receive the support they need Participate in industry events and conferences to stay up-to-date on industry trends and developments Provide regular updates and reports on account activity to senior management Strong sales and marketing knowledge Experience using CRM systems and account management tools Strong customer focus with the ability to build and maintain relationships Excellent communication and interpersonal skills

Job Description Background: 1-3 years of relevant work experience in a customer-facing role out of which majority in a Customer success/retention portfolio Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients Ability to report and share client s status on a timely/pre-defined interval Bachelors Degree in Computer Science + Business Education preferred

1. Handling customer queries via Phone calls, emails. 2. Understanding the customer queries and resolving it on timely manner. 3. Maintaing the daily records of customer queries & complaints & their status in the CRM software on daily basis. 4. Providing training to customers related to our software products as and when required. 5. Taking the customer feedback and updating the records of the same. 6. Visiting to Client /Customer sites as and when required to solve the queries or Training purpose. 7.Updating to the respective authority in case of any contingencies or any other emergencies on regular basis. Qualification Any Graduate Or Diploma / Degree or Diploma in Engineering will be preferred Technical Skills Basic computer knowledge / MS Office / MS CIT Or any other Computer Course Experience Details 6 months to 1 year into Technical support preferred Key Skills Required Anaytical skills, problem solving skills, Good Communication skills (Written / Verbal) , Time Management, Multi tasking ,attention to details, customer focus, Client coordination, Workload management

Job Title: Customer Success Engineer Company Name: BEACON India Job Description: As a Customer Success Engineer at BEACON India, you will play a key role in ensuring our clients are successful in using our products and services. Your primary responsibility will be to provide technical support and guidance to our customers, enabling them to achieve their business goals and maximize their investment in our solutions. You will act as a bridge between the customer and our technical teams, ensuring that customer feedback and requirements are communicated effectively. This position requires a blend of technical proficiency, customer service skills, and problem-solving abilities. Key Responsibilities: - Provide post-sales technical support to customers, addressing inquiries and resolving issues promptly. - Onboard new customers by guiding them through the implementation process and ensuring successful integration of our solutions. - Conduct training sessions and webinars to educate customers about product features and best practices. - Gather customer feedback and insights to inform product improvements and features. - Collaborate with cross-functional teams, including product management, development, and sales, to advocate for customer needs. - Monitor customer usage patterns and proactively identify opportunities for upselling or cross-selling additional products and services. - Develop and maintain strong relationships with customers to foster loyalty and satisfaction. Skills and Tools Required: - Strong understanding of software applications and troubleshooting techniques. - Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. - Experience in customer support, technical support, or related roles within the software industry. - Familiarity with CRM tools and support ticketing systems. - Ability to work collaboratively in a team environment and manage multiple customer accounts effectively. - Problem-solving skills and a customer-centric approach to resolving issues. - Technical proficiency in relevant programming languages or technologies related to BEACON's products. - Willingness to learn and adapt to new technologies and tools as required. This role offers an excellent opportunity for individuals who are passionate about technology and customer success, and who thrive in a dynamic and collaborative environment. Join us at BEACON India to make a meaningful impact on our customers' success! Roles and Responsibilities About the Role: The Customer Success Engineer at BEACON India plays a pivotal role in ensuring that customers achieve maximum value from their products and services. This position requires a deep understanding of customer needs and the ability to deliver tailored solutions. You will be at the forefront of customer engagement, working directly with clients to ensure satisfaction and promote product adoption. About the Team: The Customer Success team at BEACON India is a dynamic group of professionals dedicated to enhancing customer experiences. Team members collaborate closely to share insights and strategies, ensuring a unified approach to customer success. The team values open communication, continuous learning, and a commitment to delivering exceptional service. You are Responsible for: - Onboarding new customers and providing training on product usage and best practices. - Proactively monitoring customer accounts to identify opportunities for growth and improvement. - Acting as a liaison between the customer and internal teams, addressing any technical issues that may arise. - Gathering customer feedback to help refine products and inform the development team. - Building strong relationships with customers to ensure long-term success and retention. To succeed in this role – you should have the following: - A strong technical background with troubleshooting experience and an ability to learn new technologies quickly. - Excellent communication skills, both verbal and written, to effectively convey complex information. - A customer-centric mindset, with a passion for helping clients achieve their goals. - Problem-solving skills and the capacity to work under pressure in a fast-paced environment. - Experience in customer support or a technical role, preferably in a software or technology-related field.

As a Cloud Network Developer, your main responsibility will involve ensuring that automated and consumable solutions delivered via Infrastructure as Code (IaC) constructs can effectively support a stable, secure, resilient, and agile Google Cloud Platform (GCP) network environment. This will require close collaboration with your Cloud Network Delivery peers in operational support, technical design, and the implementation of best-of-breed technical standards in a continuously evolving manner. Given that this position contributes to our ongoing expansion and technical advancement in cloud environments, the ability to swiftly adapt and manage context switching between project delivery and operational support is essential. By maintaining a relentless focus on customer satisfaction, high-quality engineering practices, and a curiosity-driven mindset, this role plays a critical part in driving and shaping our technical landscape for the future.,

As a leading provider of industrial automation, test and measurement, information systems, and industrial services in various industries, Yokogawa is dedicated to shaping a better future for our planet by supporting the energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity. Committed to the United Nations sustainable development goals, we leverage our expertise in measurement and connectivity to make a positive impact. Join our team of 18,000 employees working across more than 60 countries with a shared corporate mission of "co-innovating tomorrow." We are seeking dynamic individuals who are passionate about technology and environmental sustainability. In exchange, we offer outstanding career growth opportunities within a global culture that values respect, collaboration, integrity, and gratitude in all aspects of our work. The ideal candidate should have a BE or BTech in Electronics/Instrumentation and possess the following skills and competencies: a) DCS Engineering/Scada Engineer - Understanding specifications & implementation. b) Excellent communication skills. c) Customer-focused mindset to ensure high-quality engineering. d) Self-motivated and committed to continuous learning. e) Ability to lead a team and ensure successful project completion. f) Proficiency in preparing engineering documents. If you are referred to one of our roles, be sure to inquire about our Employee Referral process through your connection at Yokogawa. Join us in co-creating innovative solutions for a sustainable future.,

As a seasoned Application Support Leader, you will be responsible for defining and executing the application support strategy in alignment with business goals. Your role will involve leading and mentoring a global team of support engineers and managers, establishing KPIs and SLAs to enhance support performance, and devising strategies in collaboration with Icertis solution partners. Customer focus is paramount in this role, requiring you to build relationships based on trust and professionalism with global customers of enterprise products. Your management skills should be exemplary, demonstrated by a successful track record in driving support, adoption, and value realization. Operational excellence is key to this position, ensuring round-the-clock support coverage for critical applications. You will implement ITIL best practices for incident, problem, and change management, drive root cause analysis, and spearhead continuous improvement initiatives. Collaboration and communication are essential aspects of your responsibilities. You will partner with various teams including Product, Engineering, QA, and Customer Success to ensure seamless issue resolution. Acting as an escalation point for critical incidents and customer concerns, you will communicate effectively with stakeholders on support metrics, trends, and improvement plans. Technological proficiency is required to evaluate and implement support tools and platforms, leveraging automation and AI to enhance support efficiency. Compliance and risk management are crucial, necessitating adherence to data protection, security, and regulatory requirements, alongside proactive risk monitoring and mitigation strategies. To qualify for this role, you should hold a Bachelors or Masters degree in Computer Science, Information Technology, or a related field, with over 15 years of experience in application support, including at least 3 years in a leadership role. Demonstrated experience in managing global support teams for SaaS or enterprise software products is essential, along with a hands-on entrepreneurial working style, strong understanding of ITIL, DevOps, and Agile methodologies, and exceptional communication, leadership, and stakeholder management skills. Preferred skills include experience with cloud platforms (AWS, Azure, GCP), familiarity with observability tools (Datadog, Splunk, New Relic), knowledge of database and application performance tuning, and certifications in ITIL, PMP, or similar frameworks. Joining Icertis, the global leader in AI-powered contract intelligence, means being at the forefront of revolutionizing contract management. With a commitment to fairness, openness, respect, teamwork, and execution, Icertis empowers organizations worldwide with powerful insights and automation to drive revenue growth, cost control, risk mitigation, and compliance adherence. Trusted by major corporations globally, Icertis is dedicated to realizing the full potential of commercial agreements across numerous countries.,

Avantor is seeking a Sales Application Support Specialist who will be responsible for offering pre- and post-sales technical support to customers and sales associates through telephone, email, and live chat. The successful candidate will work alongside experts in various scientific fields within Life Sciences. To excel in this role, you should possess a Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or a related life science discipline. Ideally, you should have 0-2 years of experience in the Life science industry, particularly in molecular/microbiology labs. Key qualifications include excellent communication skills, a strong team-oriented mindset, customer-centric approach, sales awareness, and analytical skills. Additionally, competencies such as analytical and critical thinking, teamwork, innovation, customer focus, and driving results are highly valued at Avantor. In this position, you will provide technical information about Avantor's product range to customers, assist in maximizing sales opportunities, maintain a comprehensive product database, build relationships with internal teams, and deliver results under pressure while upholding Avantor's policies and values. Avantor offers a dynamic work environment where you can make a meaningful impact on advancing life-changing science. As part of a global team of 14,000+ associates, you will have the opportunity to contribute your talents, learn and grow your career. Our commitment to diversity, equity, and inclusion ensures that you have the support and resources needed for your career development and success. If you are ready to take your career further and be a part of a team dedicated to driving scientific progress, apply to join Avantor today. We are an equal opportunity employer committed to fostering a culture of inclusivity and innovation. For any accommodation needs during the application process, please contact us at recruiting@avantorsciences.com. Please note that only inquiries related to accommodation requests will be addressed from this email. Avantor has a non-solicitation policy regarding the submission of candidates without prior assignment or contract. Submitting candidates without following Avantor's recruitment process may result in forfeiture of any associated fees. Our recruitment is based on a preferred supplier list and we engage with agencies as per our requirements.,

The Senior Style Associate in the Retail Stores department is a pivotal role reporting to the Store Manager. Your main responsibility is to set an exemplary standard by delivering exceptional customer experiences, driving sales, and ensuring operational excellence. With a customer-centric mindset and adaptability, you will play a crucial role in enhancing customer satisfaction and meeting sales targets. Your key responsibilities include building and nurturing strong customer relationships by understanding their preferences and offering personalized solutions. Addressing customer issues professionally and promptly, gathering feedback to enhance products and services, and ensuring customer needs are met are vital aspects of your role. You will be accountable for achieving store sales targets by focusing on solution-based sales, understanding customer needs, and recommending relevant products and services. Your expertise in upselling, cross-selling, negotiation, and objection-handling will be instrumental in enhancing customer engagement and meeting sales goals. Adaptability and change management skills are essential as you need to respond to evolving customer needs, share insights with the team, and demonstrate problem-solving abilities to overcome challenges effectively. Your ability to quickly adopt new strategies and processes to improve sales and service will be crucial in this role. Utilizing analytical thinking for making operational decisions, managing store operations in the absence of the Store Manager, and ensuring smooth functioning are part of your decision-making responsibilities. You will also play a key role in maintaining store operations excellence by monitoring inventory levels, preventing shrinkage, and adhering to operational guidelines and SOPs. As a leader, you will take charge of critical situations, lead by example in fostering accountability and ethical practices within the team, and assist in training and mentoring team members. Your leadership skills will be paramount in ensuring a positive work environment and achieving business goals. To qualify for this role, you need a minimum of HSC qualification with 2 years of retail experience or a graduate with 2 years of experience in retail. Proficiency in basic computer skills, Microsoft Office, POS systems, and other retail technologies is essential. Your proven track record of exceeding sales targets, experience in providing exceptional customer service, mentoring team members, handling cash transactions, and managing inventory will be beneficial. A positive attitude, excellent presentation, grooming standards, flexibility to work varied shifts, and knowledge of visual merchandising principles are additional requirements for this role. If you meet these criteria and are ready to take on the challenge of being a Senior Style Associate, we encourage you to apply and be part of our dynamic team.,

The role requires you to design, test, and maintain software programs for operating systems or applications to be deployed at a client end while ensuring they meet 100% quality assurance parameters. Your responsibilities include understanding product/software requirements, developing software solutions, investigating problem areas, and facilitating root cause analysis. You will also need to identify ways to improve system performance, analyze client requirements, and collaborate with functional teams or systems analysts. Coding plays a crucial role in this position as you will be responsible for determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors, and preparing reports on programming project specifications. Ensuring error-free code, testing failure, and compiling accurate documentation are essential tasks. You will also need to coordinate with the team on project status, provide feedback on usability, and report quality risks to stakeholders. Maintaining ongoing status reporting, focusing on customers with respect to project execution, capturing requirements and clarifications from clients, and providing timely feedback are key aspects of this role. Continuous education and training to stay updated on best practices, programming languages, and software-hardware interfaces are necessary. Timely response to customer requests, good quality interactions, and proper documentation from client proposal to implementation are crucial for successful project delivery. Your performance will be evaluated based on continuous integration, deployment, and monitoring of software, quality, customer satisfaction, on-time delivery, troubleshooting queries, and MIS reporting. Achieving error-free onboarding, adherence to schedules, managing software effectively, and completing assigned certifications for skill upgrades are important metrics for success in this role.,

As a Territory Sales Manager for the complete Hitachi Energy portfolio based in Kochi, Kerala, your primary responsibility will be to achieve the sales targets for the Hitachi Energy products in the Kerala region under the Bengaluru Territory. You will be required to focus on business development activities, engage with top customers, promote and position the Hitachi Energy portfolio across various segments such as Industries, Utilities, EPCs, Distributors, OEMs, and New Channels. Additionally, you will play a key role in developing, guiding, and supporting Channel Partners for sales activities, monitoring order execution, and providing support to the project handling team. It is essential to maintain good data quality through the use of tools like SFDC and SAP on a regular basis. Promptly addressing customer complaints, ensuring safety, quality, and integrity, as well as organizing customer events are also part of your responsibilities. To qualify for this role, you should possess a Bachelor's degree in electrical engineering along with 5-10 years of relevant experience. Previous experience in MV, HV Switchgears, and Grid Automation will be advantageous. A strong inclination towards sales and marketing, including account management, is essential for success in this position. Effective communication skills, a customer-centric approach, and a proven ability to manage change are desirable traits. Proficiency in both spoken and written English is required, along with proficiency in the local language for verbal and written communication. This role involves travel and customer meetings, emphasizing the need for flexibility and adaptability. Joining Hitachi Energy means becoming part of a global team dedicated to advancing a sustainable energy future. With a focus on serving customers in the utility, industry, and infrastructure sectors, Hitachi Energy offers innovative solutions and services to drive the energy transition towards a carbon-neutral future. The organization values diversity and collaboration, recognizing that these elements are fundamental to fostering great innovation. If you are ready to embrace this opportunity and contribute to a purpose-driven team, we invite you to apply and be part of our journey towards positive change.,

The role requires you to design, test, and maintain software programs for operating systems or applications to be deployed at a client's end, ensuring they meet 100% quality assurance parameters. You will be responsible for understanding product/software requirements, developing software solutions, and investigating problem areas throughout the software development life cycle. Root cause analysis of system issues, improving system performance, and converting client requirements to feasible designs are key aspects of this role. Collaboration with functional teams and project managers to gather necessary information is crucial. Coding and optimal software/module development are essential tasks, including evaluating operational feasibility, designing test cases, fixing errors, and preparing comprehensive reports on programming project specifications. It is important to ensure error-free code, timely documentation, and coordination with the team on project status and progress. Regular status reporting and maintaining customer focus are vital components of this role. Capturing client requirements, gathering feedback, and participating in continuing education and training to stay updated on best practices are necessary. Consulting with engineering staff, documenting solutions, and ensuring quality interactions with customers are also part of the responsibilities. Key performance parameters include continuous integration, deployment, and monitoring of software to achieve error-free onboarding and implementation, adherence to release plans, and quality assurance. On-time delivery, managing software effectively, troubleshooting queries, and maintaining high customer satisfaction levels are critical for success. Additionally, timely MIS and report generation are essential to track project performance effectively.,

As an Executive Client Servicing at Stark Communications, you will play a crucial role in managing client relationships and ensuring customer satisfaction. Your responsibilities will include overseeing client services, providing excellent customer service, and handling financial aspects related to client servicing. You will actively engage in client interactions, acting as the bridge between the client and the agency to ensure a smooth client experience. To excel in this role, you should possess strong Client Services and Customer Service skills, Account Management and Account Planning capabilities, and excellent communication abilities. A strong focus on the customer, proven experience in client relationship management, and the ability to work effectively in a team environment are essential. Your problem-solving skills, proactive attitude, and a Master's degree in Business Administration, Marketing, or a related field would be advantageous. If you are looking for a challenging opportunity to contribute to the overall client strategy and deliver exceptional client service, this full-time on-site position in Trivandrum might be the perfect fit for you. Join our team of 150+ professionals at Stark Communications and be part of a dynamic work environment where your skills and expertise will be valued.,

As a Health/Sr Health Insurance Counsellor/Astt. Sales Manager at Niva Bupa Health Insurance Company, your primary role is to sell insurance products directly to customers through various avenues such as Activity Driven Business and Point Of Care desks. It is essential to maintain a good rapport with stakeholders at the place of business. You will be responsible for onboarding new customers through direct selling, reference selling, activity-driven selling, and direct sales at multiple locations within and outside the city. To excel in this role, you should possess a strong understanding of insurance products, excellent communication and written skills, and the ability to develop business opportunities. Compliance with regulatory requirements, providing sales support, and delivering exceptional customer service are also key responsibilities. Key Requirements: - Education & Certificates: Graduate & Post Graduate (In Any Field) - Experience & Skills: Interpersonal Skills, Negotiation Skills, Product Knowledge, Problem-Solving, Customer Focus Functional Competencies: - Convincing Skills: Intermediate - Product/Insurance Knowledge: Intermediate - Continuous Learning: Intermediate - Technology Proficiency: Intermediate - Team Work: Intermediate - Problem Solving & Analytical Skills: Intermediate - Compliance & Regulatory Knowledge: Intermediate - Customer Focus: Intermediate Behavioral Competencies: - Strategic Mindset: Intermediate - Entrepreneurship: Intermediate - Execution Excellence: Intermediate - Building High Performing Teams: Yes Join Niva Bupa Health Insurance Company, a rapidly growing Stand Alone Health Insurer, and be a part of an exciting journey towards achieving significant milestones in the healthcare industry.,

Join our Medical and Mobility team as a dynamic Medical Representative (Medical Equipment Sales), leading the charge in bringing cutting-edge robotic physiotherapy equipment to hospitals, rehabilitation centers, and healthcare institutions. As a key player in driving innovation, you will be responsible for building impactful partnerships and transforming patient care with state-of-the-art rehabilitation solutions. Based in Maharashtra, your main responsibilities will include identifying and prioritizing target markets, industries, and segments for business development activities. You will be expected to generate leads through proactive outreach, networking, cold calling, and referrals. Building and maintaining relationships with prospective clients, understanding their needs and requirements will be crucial in this role. Additionally, you will conduct product demonstrations, proposals, presentations, and sales pitches to showcase the value proposition to clients. Developing and delivering customized solutions and proposals to address client needs and objectives will be a key part of your day-to-day activities. Negotiating terms, pricing, and contracts with clients to secure profitable deals and partnerships will also be a focus. Collaboration with cross-functional teams to ensure seamless delivery of products or services to clients is essential. You will need to track sales activities, maintain accurate records, and provide regular updates on progress and performance. Staying informed about industry trends, market developments, and competitor activities will be critical to identifying opportunities and challenges. Attending industry events, conferences, and networking functions to expand professional networks and generate leads will be part of your role. Continuously seeking opportunities for business expansion, product innovation, and improvement in sales processes and strategies will be encouraged. Being willing to travel is a requirement for this position. The ideal candidate should possess strong communication skills, lead generation abilities, market research expertise, customer focus, networking abilities, and analytical skills. Qualifications: - B. Tech in Bio Medical or MBA or any relevant field - Experience: 4-8 years Skills required: - Market research - Communication skills - Customer focus - Business development - B2B - Networking abilities - Lead generation - Sales - Analytical skills - Medical device - Rehabilitation,

Job Title: Internal designation - Key Account Executive - Delight External designation - Key Account Manager - Delight Experience Required: 2-4 years in logistics or supply chain customer handling Industry: Logistics / Transportation / Supply Chain Reporting To: Sr. Manager - Delight Role Summary: We are seeking a driven and customer-focused Key Account Executive to manage and grow relationships with our existing domestic clients. You will be the single point of contact for operational coordination, service excellence, and client satisfaction, ensuring timely delivery and issue resolution. Key Responsibilities: Act as the primary liaison between key customers and internal teams (operations, billing, transport). Monitor daily service delivery, pickups, and escalations to ensure high client satisfaction. Understand client logistics needs and coordinate accordingly with internal stakeholders. Proactively resolve delivery delays, documentation issues, and other service challenges. Prepare regular MIS reports and client performance reviews. Maintain strong client relationships and upsell relevant logistics services. Ensure timely invoicing, POD collection, and payment follow-ups. Key Skills & Competencies: Strong communication and client servicing skills Basic understanding of logistics operations (FTL, PTL, Last-Mile, etc.) Hands-on with Excel and client reporting Problem-solving and coordination mindset Ability to handle multiple clients with competing priorities Fluent in Hindi and English (regional language a plus) Qualification: Graduate in any stream (preferably BBA, B.Com, or Logistics related) 2-4 years of experience in account management or client servicing in the logistics sector

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Bachelors degree in a related field preferred. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools.