2074 Customer Focus Jobs - Page 46

Build and maintain good relationships with key clients by understanding their needs and expectations. Serve as the main point of contact between the client, internal team, and department Heads. Make sure clients are happy by offering custom solutions and quickly handling any concerns. Identify new business opportunities within existing accounts and work to expand the companys share of the clients business. Handle any operational issues such as delays in reaching the pickup location or vehicle quality concerns that may impact the client. Work with internal teams to implement corrective actions or alternatives and keep clients informed about resolutions. Prepare regular reports on account perf...

Job Title- Executive - Customer Success/ Client Relations (off-roll) Employment type- Third Party payroll Vertical - Data & Capability (ertswhile GIX) - Operations Hub Location – Chennai Experience- 1 to 4 years Job Description Functional Responsibility / Domain Related Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix). Through trainings & product demo’s increase the users & usage of the CRISIL research services in the defined territories/regions/client segments. Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corpor...

@Request you to please share resume on priyanshi.kaushik@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

@Request you to please share resume on priyanshi.kaushik@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...

@Request you to please share resume on priyanshi.kaushik@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

As a Sales Executive, your primary role will be to drive revenue by identifying potential clients, presenting solutions, negotiating deals, and maintaining relationships with both new and existing customers. Your responsibilities will include achieving sales targets and contributing to overall business growth. You will be tasked with lead generation and prospecting, which involves identifying and developing new sales leads through various channels such as cold calling, networking, and online research. Client relationship management is crucial, as you will need to build and maintain strong relationships with both new and existing clients to understand their needs and ensure satisfaction. Sale...

As an Assistant Area Sales Manager at Niva Bupa Health Insurance Company, your primary role is to support the development and growth of the agency business in your assigned location. You will be responsible for recruiting key advisors, activating agents, and providing regular training to advisors while resolving any queries they may have. Your role also involves driving business promotion activities, enabling and training individuals on digital platforms, and supporting advisors in developing their business in the local market. Motivating advisors to achieve rewards and recognition programs is essential to your responsibilities. You will play a crucial part in achieving business plans by own...

As an experienced Operations Team Leader with a passion for fraud detection and investigation work, you will have the opportunity to join the growing fraud operations team at Goldman Sachs. You will play a crucial role in managing the day-to-day activities of a Fraud Operations team, leading and supervising a team of 12-15 representatives. Your responsibilities will include providing direction on productivity and SLAs, problem-solving, setting timelines, and next steps, as well as offering individual coaching, mentoring, and feedback to the team regularly. In this role, you will educate Fraud Investigators on the identification and prevention of fraudulent activity, manage a significant case...

As the ideal candidate for this role, you will be responsible for achieving business plan targets including volume growth, product mix, and market share. Your duties will involve managing and expanding the dealer network, ensuring sales profitability, and meeting set targets for the assigned portfolio. You will also focus on promoting business and institutional sales, as well as planning and executing sales promotion plans and activities. Effective cost management and controlling early delinquency will be key aspects of your role. Additionally, you will be required to conduct detailed market studies to analyze market trends, track competitor activities, and provide strategic insights to enha...

As a Marketing Assistant at Walter P Moore, you will be supporting the Structures Group Marketing Coordinator team in various activities such as qualifications and proposal support, marketing collateral development, project data gathering, and market research. Your key responsibilities will include assisting the Marketing Coordinator team in completing proposals under tight deadlines by efficiently assembling relevant materials, providing administrative support through data entry and report processing, and updating process documentation. You will be responsible for gathering information about Structures Group projects to aid in creating marketing collateral, preparing presentations and propo...

The Disputes Execution Lead is a strategic leader responsible for overseeing dispute resolution processes at Maersk. As a leader of leaders, you will ensure operational excellence, process efficiency, and compliance in resolving customer disputes related to invoicing, claims, and service discrepancies. Your role requires strong leadership, problem-solving, and stakeholder management skills to drive continuous improvement and optimize dispute resolution frameworks. Additionally, you will hold accountability for Invoicing Quality (IQ) and Disputes Execution, facilitating the migration of dispute activities scattered around the globe while driving sustainable improvements in invoicing quality a...

You will be responsible for the following: - Following up orders with vendors, customers, and internal parties to ensure customer satisfaction and on-time delivery. - Thoroughly reviewing Cost packages & Purchase Orders to ensure accuracy of all data before submitting to Merchandise Supervisor or Manager. - Handling and communicating customers" requirements clearly and accurately to factories and ensuring vendors" understanding. - Monitoring delivery status to ensure on-time production by coordinating closely with vendors and the production team. - Checking and arranging sample submission directly to customers for approval unless any complication arises. - Obtaining MS or MM consent advice. ...

As a member of the Kontoor Brands team, you will be responsible for ensuring customer satisfaction and on-time delivery by following up on orders with vendors, customers, and internal parties. You will review cost packages and purchase orders meticulously to guarantee the accuracy of all data before submission to the Merchandise Supervisor or Manager. Clear and accurate communication of customer requirements to factories is crucial, as is monitoring delivery status to ensure timely production in coordination with vendors and the production team. Additionally, you will handle sample submissions directly to customers for approval and obtain consent advice as necessary. It will be your duty to ...

The role requires you to design, test, and maintain software programs for operating systems or applications to be deployed at a client end while ensuring they meet 100% quality assurance parameters. Your responsibilities include understanding product/software requirements, developing software solutions, conducting root cause analysis, improving system performance, and collaborating with project managers and functional teams. You will be responsible for coding, ensuring optimal software/module development, evaluating operational feasibility, automating software validation processes, modifying software, recommending system installations or modifications, preparing reports, ensuring error-free ...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. We are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Development Professionals with 8-10 years of experience. As a Salesforce Development Professional, you will lead with business stakeholders, project managers, and d...

As an Art Director, you will be responsible for leading creative direction and driving design excellence to set a benchmark for impactful campaigns. Your key success in this role will involve establishing design simplicity and developing communication designs that resonate with the public, enabling execution teams to create localized campaigns with consistency and impact. You will need to demonstrate a strong balance of strategic thinking and hands-on design expertise across various mediums such as digital, outdoor, and print. With at least 8-10 years of experience, you will work from the office located in Mohali/Chandigarh. A strong understanding of Punjabi language, culture, and local nuan...

The Client Onboard Rep 5 performs relatively complex assignments with a direct impact on the business by ensuring the quality of tasks or services provided. You will work under little to no direct supervision and may service an expansive and/or diverse array of products/services. Your role will involve applying working knowledge of technical and professional principles and concepts, as well as in-depth knowledge of team objectives. It is essential to understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Your responsibilities will include ensuring the quality and service o...

The ideal candidate for this position is a creative and analytical thinker, specifically a fresher with a keen interest in working in the healthcare sector in Vijayawada. This role involves conducting market research to devise an effective marketing strategy aimed at reaching the target audience. It offers a field job with promising career growth opportunities. Responsibilities include identifying target audiences, campaign objectives, and desired outcomes, as well as developing marketing campaign content. The role also involves engaging with medical professionals to secure referrals, with comprehensive training provided for this aspect. Keeping abreast of current marketing trends, managing ...

As part of the People, Culture & Communications (PC&C) function at bp, you will play a crucial role in fostering a diverse and inclusive culture where every individual can thrive. The function is currently undergoing a significant transformation to enhance competitiveness, responsiveness, and customer focus as the company transitions to an integrated energy company. Your responsibilities will include ensuring compliance with legal, fiscal, and regulatory requirements, streamlining processes, providing accurate information for local delivery needs, maintaining employee data in relevant systems, collaborating with global teams for hire to retire processes, and supporting key projects. To excel...

As a Senior UI/UX Designer with expertise in Generative AI, you will be responsible for designing intuitive, AI-assisted experiences that enhance user workflows and ensure a great user experience for our next-generation products. You will play a key role in translating concepts into user flows, wireframes, mockups, and prototypes, as well as collaborating with other team members and stakeholders to deliver innovative design solutions. Your responsibilities will include facilitating the client's product vision through research, sketching, prototyping, and user-testing experiences for digital products. You will design and deliver wireframes, user stories, user journeys, and mockups optimized f...

As a Key Account Manager (KAM), you will be responsible for managing and nurturing relationships with our company's most important clients, known as key accounts. Your role will involve acting as the primary point of contact, ensuring client satisfaction, identifying growth opportunities, and aligning client needs with our offerings. Your key responsibilities will include building and maintaining strong relationships with key clients by understanding their business objectives and acting as a trusted advisor. You will also represent the client's needs within our organization, develop and execute account plans to achieve specific goals, identify growth opportunities within existing key account...

Handling the calls with good communication skills professionally Language Combination required: English + Bengali or English & Hindi or English + Marathi. Exceptional phone manner 24/7 window for Male employees and a rotational day shift for Females Required Candidate profile Educational mandate: any HSC / Graduate / Postgraduate can apply Shifts Allocated: Rotational day shift, any 10 hours working between 6 am to 9pm Working days: 5 with 2 day rotational off.

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Responsible for producing and presenting food items to meet client expectations and Sodexho standards as well as plan and organize the preparation and cooking of food on time and within food safety standard requirements Key Responsibilities Take charge of the assigned kitchen/s of operations Prepare, Produce and Present food to the agreed standard and quality with proper presentation Prepare food within the agreed budget in accordance with company policy Taste the food before service begins Organize all resources within the kitchen for optimum productivity and use Plan and cost regular and party menus on weekly basis in co-ordination with the Manager / site In-charge to ensure variety and he...