2074 Customer Focus Jobs - Page 44

Graduate Degree in Civil Engineering with minimum experience of 5 years or Diploma in Civil Engineering with minimum experience 8 years in execution of infrastructure projects, OR At least 3 yearsexperience in SSE or equivalent Grade and above of Civil Engineering department or of Railways and/or as AM and above in Civil Engineering department in RITES/IRCON/RVNL or equivalent grade in Konkan Railway/MRVC/DFCCIL/ any JVs or SPVs with Ministry of Railways, any Metro Rail Corporation either individually or combined, Requirements Graduate Degree in Civil Engineering with minimum experience of 5 years or Diploma in Civil Engineering with minimum experience 8 years in execution of infrastructure ...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AIand digital innovation are redefining industries, and we’re leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of howwe’re scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthroughsolutions tackle companies most complex challenges. If you thrive in afast-moving, tech-driven environment, love solving real-world problems, andwant to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ands...

Role Overview: We are looking for an experienced and driven Account Manager to join our team in Bangalore . The ideal candidate will have a strong background in IT services/products sales , preferably with experience handling BFSI or Fintech clients . You will be responsible for managing key client relationships, driving account growth, and collaborating with internal teams to deliver effective IT solutions. This role requires excellent communication, negotiation, and analytical skills, along with a strong customer-centric approach. Role & responsibilities Client Relationship Management : Build and maintain strong, long-lasting relationships with clients. Sales Strategy Development : Develop...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it.AI and digital innovation are redefining industries and were leading thecharge. Genpact’s AI Gigafactory, our industry-first accelerator, is an exampleof how were scaling advanced technology solutions to help global enterpriseswork smarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servicesand solu...

Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Associate to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Develop and maintain strong relationships with customers or clients, understanding their needs, goals, and challenges Onboarding: Assist new customers in getting started with a product or service, providing guidance, training, and support during the initial setup phase Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively address customer inquiries and provide solutions Account Management: Serve as the primary point of contact for assigned customer accounts, ensuring t...

To lead strategicengagements with Fortune 500 CFOs and top-tier Indian enterprises,effectively showcasing CLEAR's value proposition. We navigate complexsales cycles, position CLEAR uniquely against competitors, and drive dealclosure. By mastering our suite of products and leveraging CRM insights,we ensure seamless revenue generation and market expansion Role Outcomes 1. Revenue Growth: Achieve and exceed sales targets byeffectively closing deals with Fortune 500 CFOs and high-turnoverIndian enterprises, contributing to the overall revenue growth ofthe organization. 2. Client Acquisition: Successfully onboard new clients fromtarget organizations, building a strong client portfolio andexpandin...

Description: We are looking for a dynamic and proactive Customer Success Executive to join our team. The successful candidate will be responsible for ensuring our customers' satisfaction, retention, and growth. The ideal candidate will have excellent communication skills, be customer-focused, and possess a deep understanding of customer success metrics. Responsibilities: Build and maintain relationships with customers, identify their needs, and provide solutions to their problems. Proactively monitor customers' usage patterns and behavior to identify opportunities for growth and identify potential risks of churn. Develop a deep understanding of our product and be able to communicate its feat...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Are you a strategic thinker with a passion for sales and interior design Homealive.in is looking for an experienced sales manager to lead our sales efforts and drive growth in India's interior design market. As the sales manager, you will play a key leadership role in guiding the sales team, building strong client relationships, and achieving revenue goals. You'll develop and execute strategic sales plans, work closely with the design and marketing teams, and help position Homealive.in as a leader in the industry. Responsibilities include developing and implementing sales strategies to achieve revenue targets, identifying new areas and sales opportunities, acquiring new clients, and maintain...

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies created help clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. The team is uniquely suited to assisting clients in meeting their banking needs across regions through the global network. We are currently seeking a high caliber professional to join our team as Assistant Vice President, Complaint Insights based in CSIPL, Chennai. Joining our team means that resources will be provided to meet your unique needs, empower...

You will be responsible for engaging with customers to gather valuable feedback on the product, assisting product managers in refining the solution for optimal customer adoption. Working closely with the product team, you will relay key insights and improvement suggestions based on field experiences. Your primary role will involve spending 6 days a week on the field, either at retail shops or traveling between them, with a weekday designated as your week-off. It is important to note that although you will be required to work on Fridays, Saturdays, and Sundays due to the higher customer footfall during these days, you will have the flexibility to take leave on an alternate day of the week. To...

As a Solutions Engineer at Vimeo, you will be an integral part of the Solutions Engineering team based in Delhi, India (Remote). Your primary responsibility will involve working closely with our diverse customer base to understand their needs and effectively communicate how Vimeo's innovative, intuitive, and secure video platform can address those needs. At Vimeo, we prioritize the customer by putting them at the heart of every story. We believe in pursuing excellence through continuous learning, embracing failure as a stepping stone to success. Taking ownership, leading with integrity, and promoting a culture of inclusivity are key values that define our team. We encourage diverse perspecti...

As a Customer Advisor at TATA Sales, your primary responsibility will be to cultivate and nurture strong relationships with customers. You will be expected to have a deep understanding of TATA products and services, providing accurate information to customers and addressing their needs effectively. Your role will involve assessing customer requirements and offering tailored solutions, as well as identifying opportunities for upselling or cross-selling products. In addition to managing customer relationships, you will be required to promptly resolve any complaints or issues that may arise, ensuring customer satisfaction. Gathering feedback from customers will be crucial to continuously improv...

As the Manager-PRU Laboratory, your primary responsibility is to ensure compliance with safety rules and regulations, including the proper use of personal protective equipment (PPE), calibration, and training of manpower. You are expected to have a thorough understanding of PRU analysis for intermediate samples and final products, as well as knowledge of various product grades. Your duties also include monitoring the preparation of Standard Operating Procedures (SOPs), calibration, routine maintenance of instruments, and management of spares & chemicals inventory. Additionally, you will be responsible for safety protocols, external and internal audits, proficiency testing, in-house competenc...

Your role at BT Group involves embodying the company's Leadership Standards by looking in, looking out, and looking to the future. When looking in, you inspire trust through self-awareness, honesty, and integrity. Taking the right decisions to benefit the broader organization is key to owning outcomes. Looking out, you prioritize delivering for the customer by executing brilliantly on clear priorities that bring value to both customers and the wider business. Being commercially savvy is crucial, demonstrating a strong commercial focus and an external perspective in decision-making. When looking to the future, you embrace a growth mindset by experimenting and identifying opportunities for per...

The primary responsibilities of this role include handling inbound and outbound calls for Adverse Events (AEs), Product Complaints (PCs) and Medical Inquiries (MIs) as well as non-standard inquiries. This entails managing both spontaneous and solicited reports, which involves identifying Adverse Events, Product Complaints, Medical Device complaints, legal complaints, product information, Medication errors, and Special case scenarios. Additionally, the role requires responding to web-based medical inquiries and product complaints received from Health Care Professionals and consumers in a timely manner. Following up directly with patients, consumers, and health care professionals regarding MI/...

We are seeking a dynamic and results-driven Sales Executive to join our team. As a Sales Executive, your primary responsibility will be to generate leads, cultivate strong client relationships, and drive sales to facilitate business growth. This role necessitates exceptional communication skills, a customer-centric approach, and a genuine enthusiasm for sales. Your key responsibilities will include identifying and nurturing new business opportunities through methods such as cold calling, networking, and referrals. You will be expected to establish and nurture lasting relationships with clients to comprehend their requirements and provide appropriate solutions. Presenting and advocating compa...

You have 10-13 years of experience in leading projects, providing high-quality solutions to customers, and ensuring efficient completion of project phases. Your responsibilities include developing detailed plans, leading the team in understanding current and future designs, reviewing test plans, and performing integration testing. Additionally, you will ensure knowledge transfer to functional analysts, act as a technical expert, and provide ongoing development to direct reports. Your expertise in domain knowledge, requirement gathering and analysis, platform/technology knowledge, architecture tools and frameworks, architecture concepts and principles, and analytics solution design will be cr...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Archana- 9332827358

As a Teacher at our institution, you will play a crucial role in shaping the minds of young students. Your responsibilities will include studying the material to be taught, utilizing technology to train students effectively, delivering lectures according to the schedule and timeline, mentoring students regularly, conducting examinations, and ensuring timely distribution of results. Additionally, you will be responsible for addressing student doubts, organizing extracurricular activities, documenting student progress, and collaborating with the team on various tasks. We are looking for individuals who are passionate about teaching and are dedicated to making a positive impact on the lives of ...

Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies.

About The Role Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Customer service experience in both Voice & Non-voice and blended process and where the agents should work as a consultant & resolve to employee queries What are we looking for? Commerce Graduate with splendid oral and written communication. Customer service experience with both Voice & Non-voice and blended process Stakeholder Management Customer Relationship Management Collaboration Effective Written and Verbal Communication Flexibility Issue Management Microsoft Office Roles...

About us: As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Why Join IndiaMART: Joining IndiaMART means becoming a part...

Must have International Voice/ chat experience. Must have ability to handle clients. Able to give tech support Troubleshooting knowledge is mandate Required Candidate profile Troubleshooting knowledge Perks and benefits Provident Fund, Gratuity, Performance Bonus

The Service Floor Supervisor role involves supervising and coordinating activities on the service floor to ensure the efficient servicing of vehicles in compliance with Honda's quality standards. Responsibilities include overseeing technicians, managing workflow, maintaining customer satisfaction, and ensuring smooth service operations. Key Responsibilities: - Supervise daily operations on the service floor, ensuring a smooth workflow and timely vehicle servicing. - Assign work orders to mechanics and technicians based on skills and workload, monitoring compliance with Honda's service standards. - Inspect completed repairs to meet quality requirements, identify recurring issues, and recommen...