2074 Customer Focus Jobs - Page 41

@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a results-oriented Business Manager to oversee branch operations. Key duties include monitoring sales, team performance, productivity, and client progress, while forecasting revenue and developing action plans to meet sales targets. Monitor and analyze key regional data (sales, team performance, client status, receivables). Accurately forecast weekly, monthly, quarterly, and annual revenue. Identify opportunities, address challenges, create action plans, and ensure sales targets are met. Recruit, develop, and retain top talent by providing training, development plans, and regular communication. Track perf...

@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

https://youtu.be/C1xYLNeg8WE Title – Store Manager Reporting to – Area Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operatio...

Responsibilities: Perform professional and efficient installations of Direct-to-Home (DTH) systems, ensuring optimal signal quality and functionality. Provide excellent customer service by explaining system operation, addressing customer inquiries, and resolving technical issues on-site. Install, configure, and maintain DTH equipment including set-top boxes, antennas, and related accessories according to company standards. Precisely align satellite dishes to achieve optimal signal strength and clarity using appropriate testing equipment. Preventative Maintenance: Conduct routine maintenance checks and troubleshooting to prevent service disruptions. Accurately document installation and servic...

Job Title: Executive Customer Support & Key Account Management Location: Noida, India About the Role: We are looking for a client-focused professional to manage key accounts and ensure excellent customer support. The role involves building strong client relationships, understanding requirements, resolving issues, and driving business growth through cross-selling and up-selling. Key Responsibilities: Act as the primary contact for key clients, ensuring smooth onboarding and support. Build and maintain strong client relationships across GCC. Handle client queries, escalations, and ensure timely resolutions. Collaborate with internal teams (to meet client needs. Ensure client satisfaction by de...

Role & responsibilities Review customer information and ensure data accuracy post-onboarding. Validate and analyze data from multiple sources. Support switching or service requests using internal systems and tools. Communicate with customers via phone and email regarding service status or updates. Maintain structured records and documentation for reporting and compliance purposes. Assist customers with queries and coordinate internally for resolution of issues. Follow standard communication and contact protocols. Participate in quality checks, training sessions, or audits as required. Collaborate with team members and managers to ensure smooth process execution. Work across systems like CRM,...

As the Design Team Manager at MillerKnoll, you will play a pivotal role in leading, mentoring, and developing the International Design Support Team. Your focus will be on delivering high-quality designs and ensuring timely delivery to support international sales. In this position, you will be responsible for managing day-to-day operations, providing strategic and creative design direction by collaborating with various stakeholders and organizational functions. Additionally, you will drive innovation within the team by integrating new technologies, such as AI-powered design software and automation tools, to optimize processes and enhance service delivery. Your key responsibilities will includ...

The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure it meets 100% quality assurance parameters. You will be instrumental in understanding the test requirements and test case design of the product, authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements. Implement Wipro's way of testing using Model based testing and achieving an efficient way of test generation. Ensure the test cases are peer-reviewed and achieve less rework. Work with the development team to identify and capture test cases, ensure version setting, and involve in UAT (User ...

The position focuses on increasing new car retails through exchange, improving the resale value of TML products, and driving the pre-owned cars business. The primary goal is to ensure profitability for channel partners, generate revenue for TML, and enhance the brand value in the pre-owned car market within the strategic framework of TML PVBU. The ideal candidate should hold a Bachelor of Engineering degree along with an MBA. A work experience of 3 to 6 years in the pre-owned car business is preferred for this role. Key Tata Motors Leadership Competencies required include: - Developing Self and Others: Recognizing the importance of continuous development for success and facilitating the deve...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a team of talented individuals working with cutting-edge technologies. Our purpose is centered around making real positive changes in an increasingly virtual world, transcending generational gaps and disruptions of the future. We are currently seeking AWS Data Pipeline Professionals with 3-5 years of experience in the following areas: - Designing, developing, and implementing cloud solutions on AWS, utilizing a wide range of AWS servi...

As a member of the ACGE Group Company, your primary responsibilities will include providing support for lab activities such as customer trials, internal and external customer training, new product validation, IFAT CFAT, and validation of equipment and attachments. You will be responsible for executing customer trials and providing onsite process support for process qualification. Your key result areas will focus on customer trials, new product process validation, onsite support for process qualification, customer training, and IFAT CFAT. You will interact with various key interfaces including sales, application engineering, automation & controls, new product development, and after-market dep...

The ideal candidate will be a creative and analytical thinker. You will conduct insightful market research to establish a marketing strategy that effectively reaches the target audience. You should feel comfortable evaluating the marketing process and working to critique and improve its outcomes. Responsibilities: - Identify target audiences, objectives, and desired outcomes of marketing campaigns. - Research and develop marketing strategies, and evaluate the success of these strategies. - Develop content for marketing campaigns. - Stay up-to-date on current marketing trends. - Manage and allocate the budget correctly. Qualifications: - Bachelor's degree in marketing or a related field. - 2-...

As an IT Sales Executive at our company based in Pune, you will be responsible for handling the end-to-end connectivity needs of a set of key accounts. Your main objective will be to ensure that sales and revenue targets are met by offering a range of IT products such as laptops, workstations, servers, IT solutions including networking and data security, IT projects, cloud services, as well as voice and audio/video solutions. Your academic background should ideally include a B.Com, BA, B.Tech (Electronics/IT), MBA, or an equivalent recognized diploma in IT engineering. The nature and scope of your role will involve identifying and developing new leads from new or existing accounts, organizin...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. **Mission/purpose of the Job:** Property- Facilities And Workplace Management Based On The Defined Operate Facility Services And Preserve Property Asset Processes To Preserve And Enhance Property Values And Performances. GRE Govern And Manage Services While Maintaining Dialogues With Stakeholders, Landlord And Authorities. Main Areas To Be Executed By External Suppliers Are: **Property Man...

You will be responsible for ensuring the accuracy and completeness of partner data, locations, and invoicing setups in our platform and ERP system. It will be crucial to monitor for any missing setups and promptly address any gaps that may impact invoicing. Additionally, you will update transaction dates for enterprise customer orders to facilitate proper invoicing processes. Following training provided by the company, you will be managing configurations of the Servify platform to meet specified objectives. Troubleshooting partner issues, identifying root causes, and providing timely resolutions will be essential duties. As a part of the Operations team, you will acquire the necessary skills...

The purpose of this role is to design, test, and maintain software programs for operating systems or applications to be deployed at a client's end, ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas to improve system performance. Additionally, you will analyze client requirements, collaborate with functional teams, and confer with project managers to obtain information on software capabilities. You will also be required to perform coding, determine operational feasibility, develop ...

As an integral part of the ABB team, you will play a crucial role in supporting the Sales organization and customers during the proposal process. Your expertise will be paramount in providing technical descriptions of products, determining costs, and preparing necessary documentation. Your responsibilities will include offering technical advice on ABB IEC LV Motors products, conducting analytic studies to determine optimal technical solutions, and developing new sales opportunities. You will be tasked with ensuring the achievement of budget goals, volume targets, and profitable growth across assigned product groups and countries. To excel in this role, you should hold a Bachelor's Degree in ...

As a leading telecommunications services provider, Bharti Airtel is the operating company for B2B and B2C telecom Solutions and Services. The enterprise service arm of Bharti Airtel offers integrated voice & data standalone service products to corporate & Govt customers, addressing their connectivity and business communication needs by leveraging the Bharti Airtel infrastructure efficiently. In order to achieve the status of the most admired brand through customer delight, airtel business has structured a multi-dimensional organization at both corporate and circle levels. This structure includes an enterprise Sales team led by Business heads for each potential business vertical, a Business S...

As a Bangalore-based health-food brand, we are dedicated to promoting healthy eating habits across the country. Founded by sisters Anindita and Suhasini Sampath, our company is committed to providing honest food labels and balanced nutrition without compromising on taste. We believe in making healthier choices accessible to everyone and empowering individuals to lead healthier lives. Venture-capital funded and supported by institutional investors like SAIF Partners and Fireside ventures, we take pride in our mission-driven culture and innovative approach to business. Our team is comprised of passionate individuals who share a common goal of revolutionizing the health-food industry. We are cu...

As a Technical Account Manager (TAM) in Bangalore, you will be the primary point of contact for all technical and product-related activities post Go-live for Super Enterprise Merchants. Your role involves building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products. You will establish and maintain robust relationships with Super Enterprise Merchants, serving as the go-to person for all technical and product-level discussions after Go-live. Proactively engaging with customers to understand their queries, conduct hands-on troubleshooting, and ensure timely resolution of technical challenges is a key r...

You will be responsible for SAP Retail MM testing in Hyderabad. As an SAP Testing-L3 expert, you must have proficiency in SAP MM Material Management-L3 and SAP Retail L3. Your role will involve experience in SAP testing and preferably SAP S4 implementation. You should have expertise in understanding different SDLC and Testing life cycles, good oral and written communication skills, and proficiency in documentation and presentations. Your responsibilities will include coordinating with Business analyst, ABAB team, and Functional analyst, understanding core SAP functional business process flow, designing end-to-end business process flow, and utilizing Test management tools. You will create and...

Lead a team of tier 1, 2 and 3 Customer Support professionals who respond via phone/email/chat to customer inquiries Implement and refine processes and procedures for the CSR Monitor CSR metrics & implement initiatives to drive continuous improvement Required Candidate profile Prior experience working in a software support role including at least 5 years of leadership experience managing direct reports Experience supporting Enterprise SaaS applications

As a Voice Customer Care Executive, you will be the first point of contact for customers via inbound/outbound voice calls. Your mission is to deliver fast, high-quality service, resolve inquiries effectively, and maintain a positive customer exp

As a Technical Project Handler at UL Solutions, you will be responsible for communicating with clients regarding technical issues, UL procedures, project costs, and sample requirements. Your role involves addressing client concerns, providing technical assistance related to product inspection, and ensuring compliance with applicable standards and company manuals. You will examine samples for UL requirements, notify clients of non-compliance areas, and coordinate administrative aspects of project management. Additionally, you will serve as the Project Handler of record, communicate project status to clients, and prepare reports. Your responsibilities also include preparing Follow-Up Service P...

You are kindly invited to attend the Infosys BPM Walk-In Drive for the position of Order Management Specialist in Bangalore on 11th June 2025. Please carry a copy of this email to the venue and ensure you register your application before participating in the walk-in. Remember to mention your Candidate ID on top of your Resume. The interview is scheduled for 11th June 2025 from 09:30 AM to 12:30 PM at the following venue in Bangalore: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Please make sure to carry 2 sets of updated CVs (Hard Copy), a face mask, and a ...