2632 Customer Focus Jobs - Page 4

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next The work is challenging but it matters You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong What's in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed What You'll Build Engage with strategic cloud customers / partners in the market space and provide support to the delivery ecosystem of SAP and our partners with technical and implementation expertise, knowl...

Alfa Laval is looking for Field Service Engineer-Indore-MP to join our team Roles and Responsibility Provide technical support and assistance to customers via phone, email, or in-person. Troubleshoot and resolve complex technical issues related to equipment and systems. Conduct regular maintenance and repairs on customer equipment and systems. Collaborate with internal teams to identify and implement solutions for customer needs. Develop and maintain strong relationships with customers and internal stakeholders. Analyze customer feedback and provide recommendations for process improvements. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Minimum years of experi...

Regus is looking for Community Sales Manager to join our team Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive growth. Monitor and control expenses to ensure profitability. Job Requirements Proven track record of achieving sales targets and driving revenue growth. Excellent leadership and communication skills. Strong analytical and problem-solving abilities. Ability to work in a fast-...

International Workplace Group plc is looking for Community Manager to join our team Roles and Responsibility Manage and maintain the overall well-being of the community. Develop and implement strategies to improve community engagement and participation. Collaborate with various stakeholders to achieve common goals. Foster a positive and inclusive environment for all members of the community. Analyze data and metrics to measure community performance and identify areas for improvement. Provide guidance and support to community members as needed. Job Requirements Strong understanding of community management principles and practices. Excellent communication and interpersonal skills. Ability to w...

Expert Technical Support Engineer! Schneider Electric is a leading specialist in digital development of energy management and automation in homes, properties, data centers, infrastructure and industries With a presence in over 100 countries, Schneider Electric is the world's leading company in energy management medium voltage, low voltage, uninterruptible power and automation systems Our employees and partners make Schneider a fantastic company Our commitment to innovation, diversity and sustainability ensures that "Life is On" is everywhere and for everyone We are looking for someone that is creative, organized, and has a strong drive to learn new products and new technology You should enjo...

We do not expect you to know everything on day one You will be trained on all workflows and the product Over time, you will take on: Understanding & Resolving Customer Questions Taking ownership of customer conversations via chat or email Understanding the customers issue clearly and providing accurate solutions Learning the product features and using that knowledge to guide customers effectively Being both reactive (answer what is asked) and proactive (suggest best practices) Reproducing issues, identifying the root cause, and collaborating with engineering when needed Sharing customer feature requests with the Product team Enhancing Customer Experience Following SOPs to manage support requ...

Fivetran is looking for Junior Customer Support Engineer to join our team Roles and Responsibility Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Troubleshoot and resolve customer issues efficiently. Collaborate with internal teams to address complex customer complaints. Develop and maintain a strong understanding of our products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Provide exceptional customer service by ensuring high levels of customer satisfaction. Job Requirements Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work ef...

Role & responsibilities Track the booked dockets of your respective customers and share the MIS, DEPS & SLAH reports to the customers before 10.00 am every day Strong follow up with the respective SPs to ensure scheduled deliveries happen on time and intact. Mandatorily meet the customer every day and ensure delivery arrangements /plan for the day Finalise with the customer every day and confirming the delivery pickup plan for the day Coordinate with operation team and ensure the required resources (Manpower and Truck) are placed on time at the pickup point Follow up and communicate strategies to reduce DEPS and other deviations with regards to the bookings of the customer Submitting SPR to ...

Responsibilities: Manage customer relationships for account growth Maximize sales through exceptional service & satisfaction Collaborate with Ops team to manage cargo pick up Achieve monthly pick up volume Ensure Pick up and delivery tracking daily Provident fund

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Hiring Fresher & Experience candidates- Domestic voice Process Salary 14-17K Location- Chennai/Bangalore/Hyderabad Graduation not Mandatory Excellent English + Tamil/Hindi/Malayalam Call Revathi 9898014307 for more info. . . Required Candidate profile Required Immediate joiner. Ready to work from office. Good communication in English. Ready to work in customer support role. Call Revathi 9898014307 for more info. . .

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Join Alfa Laval Service Team as a Field Service Engineer We are looking for a Field Service Engineer to provide direct technical support to customers and internal teams, ensuring smooth service delivery and operational excellence About Alfa Laval In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more The people of Alfa Laval enjoy ...

Our mission is to make meaningful learning a part of your everyday The shelf life of our skills is now less than 5 years So, if you stopped learning today, your skills would soon be irrelevant Think thats a big problem? Youd be right Enter HowNow Founded in , our Learning and Skills Platform is disrupting the way people learn and upskill through technology Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it Already used by fast-growing scale-ups and global enterprises, such as the UK Government, Investec, and Trainline were pushing the boundaries of how people learn Hi I'm Nelson the CEO ...

Seeking a Customer Retention Specialist to reconnect with potential customers, recover lost sales, and improve satisfaction through personalized calls, emails, and CRM insights. Focus on empathy, follow-up, and customer experience.

Description The Administrative Associate Level II provides essential administrative and data support to the Quality function. This position is responsible for coordinating documentation, gathering and entering data, preparing reports, and supporting routine departmental activities. The role operates under a moderate level of supervision and requires strong organizational, communication, and multitasking capabilities. Work Model: Hybrid Work from Home: Monday & Friday Work from Office: Tuesday Thursday Shift Timing: 5:00 PM 2:00 AM Key Responsibilities Provide administrative support through research, preparation of statistical reports, and handling routine information requests. Gather, compil...

Location: Rajkot, GJ, IN Areas of Work: Sales & Marketing Job Id: 14091 Executive N - Project Sales - Rajkot Job Purpose The position is that of a frontline sales Manager who would primarily be responsible for driving sales in different segments of project sales and having a strong customer focus, ability to understand dynamics of secondary and primary sales and has the ability to nurture and manage the network and stakeholders thereby, achieving overall business objectives Business objectives Conduct planning and analysis for all segments in Project Sales and prepare growth plan for business development in each segment Identify growth opportunities and drive initiatives to gain market share...

- Own, Manage, and Engage the existing and newly acquired Client Portfolio. - Be the primary POC, Minimise Churn, and Improve Customer Journey. - Improve NPS & CSAT. - Lead, Manage, and Mentor a Team. - Carry out regular Performance Reviews. Required Candidate profile - Design & Improve the Client Onboarding Process. - Develop strategies to increase Product Adoption. - Utilise Client Feedback & Improve Product Fetures. - Present frequent client metrics & reports. Perks and benefits PTO, ESOPs, Insurance, Bonus, Leadership Fasttrack

Responsibilities: * Manage client relationships through regular communication & feedback * Collaborate with sales team on upsells & renewals * Ensure customer satisfaction & retention

Key Responsibilities Customer Support Operations Manage daily customer support operations across phone, email, WhatsApp, live chat, and ticketing systems. Ensure timely and accurate resolution of customer queries, complaints, and escalations. Define and monitor SLAs, CSAT, NPS, TAT, and other CX metrics. Handle critical escalations and ensure root cause analysis and corrective actions. After-Sales & Service Management Oversee after-sales processes including returns, replacements, refunds, warranties, and service requests. Coordinate with authorized service centers, brands, logistics partners, and internal teams. Ensure smooth repair and service workflows with minimal customer friction. Monit...

Responsibilities: * Maximize customer satisfaction & loyalty through proactive communication & issue resolution * Ensure timely renewals & upsell opportunities House rent allowance

Job Description: Head of Customer Experience Industry: Gold & Jewellery Experience Required: Minimum 8+ years in Customer Experience/CRM/Service Excellence within the Gold/Jewellery or Luxury Retail Industry Location: Bangalore Position Summary The Head of Customer Experience will be responsible for designing, implementing, and driving a unified customer experience strategy across all touchpoints including retail stores, service centres, digital platforms, and post-purchase channels. This role ensures premium customer service, brand consistency, customer satisfaction, retention, and overall service excellence in line with luxury gold retail standards. Key Responsibilities 1. Customer Experie...