2074 Customer Focus Jobs - Page 39

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role: We're looking for an experienced and highly skilled Customer Success Manager to join our team. In this role, you'll be responsible for managing a portfolio of B2B clients, ensuring their success and fostering long-term partnerships. This is an Individual Contributor role, perfect for a self-starter with a passion for building strong client relationships and driving value. What You'll Do: • Serve as the main point of contact for a portfolio of B2B clients, building and nurturing strong, trust-based relationships. • Proactively engage with clients to understand their business goals and ensure they are maximizing the value of our product/service. • Develop and execute strategies to improv...

We’re hiring a Client Services Executive at our Malad office! Looking for a smart communicator with client servicing experience in software, tech, BPO, or call center. Apply now! contact : 9004609444

HyperApps, a dynamic and fast-growing startup, is seeking a motivated and result-oriented Sales Manager to join our passionate team. As a Sales Manager, you will be instrumental in driving revenue growth and expanding our client base in the restaurant industry. If you have a passion for sales, strong relationship-building skills, and a talent for closing deals, this is an exciting opportunity to make a significant impact and contribute to the success of our startup. Role & Responsibilities Develop and execute sales strategies to achieve revenue targets. Identify new business opportunities through market research, networking, and strategic outreach. Build and maintain strong relationships wit...

1. Partner & Technician Management Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs. Ensure availability and manage upgrades or terminations 2. Training & Development Conduct initial training, reskilling, upskilling, and periodic refresher programs. Deliver hands-on field training through OJTs 3. Performance Monitoring & Customer Support Track KPIs and performance metrics of partners and technicians. Take corrective actions based on evaluation outcomes. Guide and support in resolving escalated issues within TAT to ensure customer satisfaction. 4. Operational Compliance Conduct audits, inventory reconciliation, and FTTx device inspections. 5. Mobility Dev...

About the Company and Profile Frootle India Private Limited is in the business of curating innovative Home, Kitchen, and Wellness brands. We are the exclusive Indian partner for 19 international brands. With over 300+ dedicated team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaners 2. Kuvings - Cold Press Juicers, Blenders 3. Coway - Air purifiers 4. Instant Brands - Electric Pressure Cooker and Air Fryer 5. XGIMI - Smart Portable Projectors 6. Laifen - Smart Hair Dryers 7. Cosori - Air Fryers 8. Levoit - Air Purifiers 9. Laurastar - Hygienic St...

As an Operations Manager at FlowerAura, your primary responsibility will be to ensure smooth operational flows, maintain effective communication with channel partners, and oversee order fulfillment processes. Your role will require hands-on experience in operations, exceptional communication skills in both Hindi and English, and proficiency in Excel to analyze and optimize performance metrics. Your key responsibilities will include managing the end-to-end order fulfillment process to guarantee timely and accurate deliveries, engaging with channel partners to establish strong relationships and resolve issues promptly, utilizing advanced Excel skills to track, analyze, and report on operationa...

The role at Wipro Limited involves designing, testing, and maintaining software programs for operating systems or applications to be deployed at a client end while ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas to improve system performance. You will collaborate with functional teams, project managers, and systems analysts to convert client requirements into feasible designs. Coding and ensuring optimal software/module development will be a key part of your responsibilities. Yo...

You will be joining the People, Culture & Communications (PC&C) function at bp, where our people are considered the most valuable asset. The PC&C team is dedicated to fostering a diverse and inclusive culture that allows everyone to thrive. As bp transitions from an oil company to an integrated energy company, PC&C is undergoing a significant transformation to become more competitive, responsive, and customer-focused. This role presents an exciting yet challenging opportunity to shape the fast-paced PC&C function in key locations like India, Hungary, Malaysia, and Brazil. We are seeking individuals who are driven, ambitious, and passionate about working with people. If you are ready to contr...

The purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client end while ensuring they meet 100% quality assurance parameters. You will be instrumental in understanding the requirements and design of the product/software. This involves developing software solutions by studying information needs, systems flow, data usage, and work processes. You will investigate problem areas throughout the software development life cycle, facilitate root cause analysis of system issues, and identify ideas to improve system performance. Additionally, you will analyze client requirements, collaborate with functional teams, ...

You will be responsible for delivering basic technical, administrative, or operative General Administration tasks. Your duties will include maintaining files and records, obtaining/verifying routine information from various sources, retrieving, receiving, reading, sorting files, and delivering documents. Additionally, you will maintain daily logs, make photocopies, and may use elementary keyboard skills for data input. It is important to understand and follow simple instructions and procedures while performing General Clerk duties under direct instruction and close supervision. Your work will be allocated on a day-to-day or task-by-task basis. Your main responsibility will be organizing and ...

As part of our iconic team at International Flavors & Fragrances, Inc., you will play a crucial role in designing fragrances that have the power to evoke long-forgotten memories. With 129 years of experience in the industry, we are pioneers in creating scents that transport individuals to different places and times. We invite you to explore how your passion for your career can flourish by joining our creative and empowered community. We are excited to offer a unique Training Program through our Perfumery School Program, specifically tailored for recent college graduates from diverse backgrounds who are eager to delve into the world of Flavors & Fragrances. This program aims to provide a comp...

We are looking for a highly skilled and motivated Lead Portfolio Manager to apply Agile portfolio management principles within the Commercial DD&IT ecosystem globally, excluding the US. In collaboration with business partners, you will oversee the translation of business strategies into actionable initiatives and manage a substantial portfolio of projects and features. Your role will focus on enabling strategic customer journeys and ensuring a competitive edge. If you are prepared to make a significant impact, then continue reading and apply now! As the Lead Portfolio Manager, your primary responsibilities will include implementing and upholding lean portfolio management practices to govern ...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Good communication skills Voice calling process Min 6 months exp in Customer Support 24x7 rotational shifts 2 sides cab for night shift Immediate joining Incentives/Overtime pays Graduates/UG/Diploma Required Candidate profile Voice calling process into Travel Domain Domestic process/International process Salary take home 25k Rotational shift and Rotational week off

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Awarathon Awareness Initiatives Pvt Ltd is looking for Customer Success Associate to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Develop and maintain strong relationships with customers or clients, understanding their needs, goals, and challenges Onboarding: Assist new customers in getting started with a product or service, providing guidance, training, and support during the initial setup phase Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively address customer inquiries and provide solutions Account Management: Serve as the primary point of contact for assigned customer accounts, ensuring t...

To lead strategicengagements with Fortune 500 CFOs and top-tier Indian enterprises,effectively showcasing CLEAR's value proposition. We navigate complexsales cycles, position CLEAR uniquely against competitors, and drive dealclosure. By mastering our suite of products and leveraging CRM insights,we ensure seamless revenue generation and market expansion Role Outcomes 1. Revenue Growth: Achieve and exceed sales targets byeffectively closing deals with Fortune 500 CFOs and high-turnoverIndian enterprises, contributing to the overall revenue growth ofthe organization. 2. Client Acquisition: Successfully onboard new clients fromtarget organizations, building a strong client portfolio andexpandin...

The Field Sales Expert will drive revenue growth by acquiring new clients and nurturing existing relationships through in-person visits, product demonstrations, and consultative selling This role requires a self-starter with strong communication skills, a proven sales track record, and the ability to thrive in a dynamic, on-the-go environment The ideal candidate is results-driven, customer-focused, and ready to represent our brand across the assigned territory

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients a...

Engage with prospective clients via calls and meetings. Understand client needs and effectively communicate the value of our real estate mastery courses. Build relationships, address objections, and negotiate terms to close sales. Work closely with the sales and marketing teams to align strategies. Maintain accurate sales records and update the CRM system. Stay updated on industry trends and competitor offerings.

Responsibilities: Handle customer queries across WhatsApp, Email & Social DMs, ensure quick resolutions, make follow-up/upsell calls, escalate issues, track FAQs, maintain brand tone, and meet KPIs like FRT, TAT, CSAT & conversions

Job Objective: The objective of this role is to sell 99acres customized subscription packages to the already registered members (Property Owners) of the platform. Job Description: Speak with pre-generated leads via calls and sell Paid Plans Understand customer needs and handle their queries about paid plans Close sales and achieve monthly sales targets Ability to influence & negotiate with the customers Fast learner who has a passion for sales Proven track record of achieving sales target Required Skills: Good communication and interpersonal skills Active listening skills & strong convincing skills Other Details : 5.5 Days working (rotational week offs) Upto 150 calls / day and daily Talk ti...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Chanchal- 9251688424

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya- 9084148502