2632 Customer Focus Jobs - Page 36

Develop & execute sales strategy to meet targets. Lead, train & motivate sales team. Build strong ties with hospitals & distributor. Analyze markets, identify opportunities and align with cross-functional teams to boost growth & customer satisfaction Required Candidate profile Location: Delhi, Kochi, Hyderabad, Vizhak. Bachelors degree in Business Marketing or a related field. 1-5 years of experience in sales management. Willingness to travel within the assigned region. Perks and benefits Travel Allowance. Mobile & internet reimbursement.

Develop & execute sales strategy to meet targets. Lead, train & motivate sales team. Build strong ties with hospitals & distributor. Analyze markets, identify opportunities and align with cross-functional teams to boost growth & customer satisfaction Required Candidate profile Location: Delhi, Kochi, Hyderabad, Vizhak. Bachelors degree in Business Marketing or a related field. 1-5 years of experience in sales management. Willingness to travel within the assigned region. Perks and benefits Travel Allowance. Mobile & internet reimbursement.

You ll lead a high-performing team of Customer Success Managers, ensuring they deliver measurable value to clients while meeting key business metrics such as NRR, retention, and churn reduction This is a leadership role that combines strategy, relationship management, and data-driven execution to maximize regional impact Responsibilities: Build and implement customer success strategies that enhance adoption, satisfaction, and renewal outcomes Own regional performance metrics NRR, churn, retention, and account growth Lead and mentor the regional Customer Success team, fostering a culture of ownership and excellence Build and implement customer success strategies that enhance adoption, satisfa...

Meet the Team As part of the Premium Services Team you are at the center of driving customer outcomes for Cisco''s multi-architecture portfolio. Exciting opportunity to work on large transformational deals and Services EAs Your Impact Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers technology landscape (Applications/Infra/Architecture) well & are able to play an advisory role to account teams & customers. You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships. You have ...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ignition Application Administrator Position: We are seeking a highly motivated Ignition Application Administrator to join the Enterprise Services Data team. Working very closely with peer platform administrators, developers, Product/Project Seniors and Customers, you will play an active role in administering the existing analytics platforms. Yo...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. TitleIgnition Application Administrator Position: We are seeking a highly motivated Ignition Application Administrator to join the Enterprise Services Data team. Working very closely with peer platform administrators, developers, Product/Project Seniors and Customers, you will play an active role in administering the existing analytics platform...

Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation

Role Program Manager Large Banking Digital Transformation Program Domain Core Banking/Payments / Mobile Banking / Internet Banking Working week 5 days in a weeek , 1st and 3rd Saturday working as per the norms. Role & Responsibilities Being the face of TechM, at client premise, responsible for delivery assurance for all the programs and close customer interactions. To manage multiple complex customer programs from design and development to production with end-to-end delivery responsibility, ensuring delivery excellence and customer delight. Interface and engage with customers at a strategic level, ensuring that not only the current program requirements are met but forecast needs or issues th...

About the Role This role reports directly to the founders. The charter for this role includes : This role will: Lead the overall product roadmap for the company, lead analyses of the competitive environment, customers and product metrics to determine the right set of features to develop Develop a comprehensive product roadmap to deliver on business goals Drive product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements Work cross-functionally and with the Product Development team to bring features live to the site Clearly communicate product benefits to our users and internal stakeholders Partner with Go-To-Market (Product Ma...

1. Oversee and optimize the GTM platform tools stack, including Salesforce (Sales & Marketing Cloud), Seismic, Eloqua, Gainsight, and related systems 2. Collaborate cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions 3. Conduct regular platform audits, identify gaps, and implement process improvements to enhance operational efficiency 4. Provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts 5. Define and enforce best practices for system governance, data compliance, and security 6. Drive automation and standardization initiatives to improve business processes ...

-Providing technical support via phone,email,chat -Troubleshooting technical issues related to software & platform -Documenting customer issues & solutions in ticketing system -Collaborating with other technical support teams & resolve complex issues Required Candidate profile -Conducting research & identifying solutions to new technical problems -Maintaining & updating technical knowledge base & documentation -Escalating issues to higher-level support teams when necessary

Make outbound calls to customers to confirm service visits. Verify and update customer information in the CRM Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries

Nature of workResponsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain EM works closely with CRM and Delivery Head to meet the business goals and targets Role definition: Business Acts as a SPOC between the Customer and Newgen (both delivery and account management teams) Positioning Newgens Product and/or services to the customers Identify continuous growth opportunities for new business as per account expansion target Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional ...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Your Impact : OpenText has produced innovative online solutions that change the way organizations conduct their business and the way people gather, store and use information. Our Enterprise Information Management (EIM) technology is leading the industry. We have earned the trust of the worlds top Fortune 500 companies and helped these organizations flourish, lower costs, reduce information governance and security related risks and support their digital transformation.Sr. Technical Support Specialists along with ECM (Content Manager ) experience , are responsible for delivering highest quality technical support on OpenText products, addressing the customers concerns not just at a technical le...

Role Overview: As a Senior Global Business Operations Specialist at NTT DATA, you will be an advanced subject matter expert responsible for managing and providing expertise on the delivery of Global Business Services (GBS) services. Your role involves building effective relationships with GBS customers, promoting a shared ethos of customer focus and service excellence, and ensuring that service agreements are clearly understood and upheld. You will also be responsible for holding regular review meetings with internal and external stakeholders, employing a data-driven approach to performance management, and establishing and managing agreed SLAs with GBS customers. Additionally, you will repor...

As a Coordinator in operations at our company, you will be responsible for coordinating various areas such as Inbound, Outbound, Kitting, and more under the supervision of operations management. Your focus will be on maintaining Health, Safety & Environmental (HSE) practices by reporting hazards, complying with standards, and ensuring a safe work environment. You will play a crucial role in upholding quality standards by following work instructions, conducting quality checks, and addressing any issues to minimize cost and quality impacts. Additionally, your delivery tasks will involve receiving goods, sorting, labeling, packaging, and optimizing warehouse space. Effective teamwork through cl...

As an Assistant Sales Manager at Homesfy Realty Ltd, located in Kalyan / Dombivli, you will be part of a dynamic and fast-growing tech-enabled company in the organized real estate industry. Homesfy aims to simplify the home-buying process and ensure reliable, trustworthy, and hassle-free real estate transactions for customers like you. Our mission is to provide meaningful home solutions that enhance your home-buying experience and support your professional and personal journey with an efficient and empathetic approach. - Execute sales strategies and achieve sales targets as directed by Managers - Identify new business opportunities and nurture client relationships effectively - Collaborate w...

JOB PROFILE Position Relationship Manager Location Pan India Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company ...

Summary Quality Suite Architect and Functionnal owner. Responsible for working in lock-step with application or domain leaders acting as a senior technical product manager to create a clear strategic direction that will be delivered by the product development team. You will work with the team and deliver a clear and descriptive set of requirements to enable the delivery of product features and functionality. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders including but not limited to: Customers, Process Owners, Enterprise Architects, Application Managers, Development teams and Technical Architects. Roles and Responsibilities Experience Int...

YOUR IMPACT: Technical Support Specialists are responsible for delivering highest quality technical support on OpenText products, addressing the customers concerns not just at a technical level but also from a customer service perspective. Our Technical Support Specialist position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking as youll work on unique customer issues to provide resolutions. WHAT THE ROLE OFFERS: Represent OpenText acting as first point of contact for all technical support inquiries Incident management and collaboration with other teams while adhering to SLAs and KPIs Utilize exceptional written and verbal communication ski...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

OVERALL PURPOSE OF THE ROLE: Troubleshoot the Locomotive technical Issues Ensure the Locomotive Availability Ensure the Locomotive Reliability RESPONSIBILITIES : Ensure troubleshooting on locomotive during Service Operations and Warranty according to state of art and best practice. Ensure validity and certification of relevant tools. Populate relevant failure data base (FRACAS, Railsys Light ,) Guarantee information flow within the trouble shooting team. Contribute to reliability growth and return of experience. Provide support in special cases (FMI ..) Respect EHS rules and any work related processes Qualifications & Skills: EDUCATION Minimum of engineering degree/diploma (Electrical) from ...

Eagleview , the leader in aerial imagery, is hiring a Sales Enablement Technician. We are a fast paced, energetic team driven by continuous process improvement. Were looking for motivated, organized, and independent team members. This position requires good communication skills and the ability to quickly pick up new technologies. Overview We are seeking a Sales Enablement Technician to join our dynamic Eagleview team in India, reporting directly to the Vice President of Sales Enablement. In this role, you will support go-to-market teams and other departments by administering and developing the tech stack to meet diverse business needs. Your primary responsibilities will include managing and ...

ROLE PURPOSE & OBJECTIVE This role is responsible for acquiring new current account customers from the open market and cross-selling of products/services as per the profile & need of the customers. This role drives the current account business for the respective branch and ensure the CA targets for the branch is met. The incumbent provides service to NTB current account customers. This role also handles cross selling of QR & POS and is accountable for adherence to compliance and regulatory norms. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE CA Numbers: 5 to 8 Current accounts (based on vintage) CA Values: 9 lacs to 15 lacs incr. CA value (based on vintage) TPP Wgt Premium: 0.40 lacs to...