2632 Customer Focus Jobs - Page 35

Role Overview: You will be responsible for designing, testing, and maintaining software programs for operating systems or applications to be deployed at client end while ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development life cycle - Facilitate root cause analysis of system issues - Identify ideas to improve system performance and availability - Analyze client requirements and convert them into feasible designs - Collaborate with functio...

As a Field Service Engineer / Senior Engineer at Emerson in Mumbai, Maharashtra, you will have the opportunity to grow and develop your professional skills by being part of a team responsible for performing preventive maintenance, troubleshooting, logic and graphics modification and development work, establishing third party communications, and providing technical support to customers physically and remotely for DCS System. Your Key Responsibilities Include: - Leading DeltaV installed base of 40-45 systems across the Mumbai, Maharashtra region. - Managing 25-30 Active AMC / Service Contracts for Maintenance Contract Execution, consuming 200-220 site visit days annually including travel. - Bi...

Role Overview: YASH Technologies is seeking Dynamics 365 Professionals with 4-5 years of experience in D365 F&O, specifically in Finance modules. The role involves handling L2 support in Finance, contributing as a Finance Analyst, and supporting multi-country rollouts. Strong knowledge of ServiceNow or similar ITSM platforms is essential, along with good communication skills for collaboration with senior analysts and business users. Key Responsibilities: - Extract requirements for complex scenarios and prototype independently. - Identify impacted modules/features/functionalities and provide high-level estimates. - Develop traceability matrix and identify transition requirements. - Good knowl...

As a Sales Executive, your role involves finding and acquiring new customers, building relationships with clients, presenting and demonstrating products or services, negotiating and closing deals to meet sales targets, and providing after-sales support. You will often use CRM systems to track sales activities, conduct market research to identify new opportunities, and collaborate with internal teams to ensure customer satisfaction and achieve company revenue goals. Key Responsibilities: - Lead Generation & Qualification: Identify potential customers through various channels like networking, cold outreach, online searches, and social media. - Client Engagement: Contact potential customers to ...

As a Key Account Manager at Radici Plastics India Pvt. Ltd., your role will be pivotal in leading and ensuring continuous sales growth in the domestic market in the northern region. Your mission is to implement sales strategies to establish the Radici brand as one of the most preferred suppliers in the domestic market, focusing on core segments such as Auto, E&E OEMs. You will report to the Area Sales Manager for North India. **Key Responsibilities:** - Monitor and implement customer-centric strategies to achieve budgeted sales - Market penetration and development, offering new products for different applications at competitive prices - Maintain healthy relationships with OEMs and finalize b...

As a Senior Software Engineer - Cloud at Barclays, your role will involve supporting the successful delivery of location strategy projects to plan, budget, agreed quality, and governance standards. You will be at the forefront of evolving the digital landscape, driving innovation, and excellence. By harnessing cutting-edge technology, you will revolutionize digital offerings to ensure unparalleled customer experiences. **Key Responsibilities:** - Have software development experience, ideally in GoLang (preferred) or Java. - Design, build, and maintain cloud environments, particularly in AWS Serverless Technology like Lambda, DynamoDB, Connect, API Gateway, Cloud Formation. - Possess consider...

As a candidate for this position, you will be a creative and analytical thinker capable of conducting insightful market research to establish an effective marketing strategy. Your role will involve identifying target audiences, objectives, and desired outcomes of marketing campaigns. You will be responsible for researching and developing marketing strategies, evaluating their success, developing content for marketing campaigns, and staying updated on current marketing trends. Additionally, you will manage and allocate the marketing budget effectively. Your qualifications should include a Bachelor's degree in marketing or a related field, along with 2-3 years of relevant experience. You shoul...

Role Overview: As the Global EAM Architect / Lead at Illumina, you will lead a Center of Excellence (COE) function that focuses on providing global program management, EAM system user performance and experience, process excellence, solutioning, and reporting strategy in support of Asset Lifecycle Management Global Business Process (ALM GBP) team. Your strategic efforts will be crucial in driving global solutions and dashboard reporting of key performance metrics to the GO organization for all EAM ALM GBP initiatives and priorities as well as daily deliverables. Your success will be measured by delivering service levels to internal customers, impact and effectiveness of operational solutions,...

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're re...

Job Title: Product Support Engineer USA Location: Rai Sonipat Near Delhi Experience: 2–4 Years Qualification: B. Tech in Mechanical Engineering About the Role: We are looking for a skilled and customer-focused Product Support Engineer to provide technical support and product expertise for our North American clients. The ideal candidate should have a strong mechanical background, excellent problem-solving ability, and good communication skills to coordinate with international customers and internal teams. Key Responsibilities: Provide technical support to customers and partners in North America for product installation, operation, troubleshooting, and maintenance. Collaborate with design, pro...

About the Job Role: We are seeking a dedicated and data-driven Customer Success Associate to join our team. In this role, you will focus on improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs. You will conduct regular Business Reviews and Check-ins with customers, aiming to ensure satisfaction, retention, and growth. The ideal candidate will be proactive in identifying opportunities for improvement and driving positive change in customer relationships. Key Responsibilities: Monitor and Analyze KPIs: Track and analyze key performance indicators such as customer sentiment, engagement...

Main Duties/Function Monitoring product portfolio and product life cycle Providing input to Sales & Marketing about product developments and introduction of new products Contributing to the development of product road maps, product portfolio positioning, and business cases for new products and product improvements Collecting, processing, and analysing of market, product, competitor, and customer data Monitoring, reporting and reacting to market trends, developments, competition and innovations Supporting pricing policy and pricelists Providing input for website, marketing documentation/campaigns, exhibitions/roadshows and white papers Working with marketing to develop and optimize sales tool...

About Sirion Sirion is the worlds leading AI–native Contract Lifecyle Management (CLM) platform , transforming the end-to-end contracting journey for enterprises. With Agentic AI at the core, the platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across Fortune 500 companies like IBM, Coca Cola, Citi and GE. With more than 800 employees across the globe, Sirion comprises a team of AI engineers, legal experts and researchers who are working relentlessly to build reliable and trustworthy CLM for businesses of tomorrow. Recognized by Gartner, IDC, and Spend Matters as a consistent CLM leader, Sirion sets the innovation benchmar...

As a Sales and Business Development Manager at Yanmar Engine Manufacturing India (YEMI) Pvt. Ltd, you will play a crucial role in driving sales and revenue growth for Industrial Engines, Agricultural Products, and Marine Engines. Your responsibilities will include: - Working with GOEMs for Engine sales for DG application, setting and achieving sales targets, goals, and objectives - Driving Sales & revenue growth for Power products (DGs) by monitoring and analyzing sales performance and implementing corrective actions if needed - Participating in RFQs/tenders/GOI RFIs for DG through various GOEMs - Conducting Marketing promotion for GOEMs and identifying & engaging with potential clients such...

As a Durability and Reliability Evaluator at our company, you will play a crucial role in assessing the Durability and Reliability aspects of vehicles both digitally and physically. Your primary objective will be to compare these aspects with benchmarks to ensure competitiveness. Additionally, you will be responsible for maintaining process consistency and alignment across all PAT processes. Key Responsibilities: - Evaluate the Durability and Reliability aspects of vehicles digitally and physically - Compare the findings with benchmarks to ensure competitiveness - Maintain process consistency and alignment on all PAT processes Qualifications Required: - Bachelor of Engineering In this role, ...

As a Corporate Sales professional at our company, you will play a crucial role in driving business growth by actively engaging with corporate clients, understanding their risk profiles, and offering insurance solutions that align with their business objectives. Your responsibilities will include establishing strong client relationships, meeting sales targets, and ensuring client satisfaction. Key Responsibilities: - Build and maintain strong relationships with corporate clients by understanding their insurance needs and offering tailored solutions. - Act as the main point of contact for clients, ensuring timely responses to inquiries and concerns. - Set and achieve ambitious sales targets by...

As a customer service representative, your role involves handling both inbound and outbound calls. Your responsibilities include answering incoming customer calls, making outgoing calls to new and existing customers for sales, follow-ups, and market research, providing clear information about products and services, resolving customer complaints professionally, maintaining accurate records in a CRM system, collaborating with sales and support teams to enhance customer experience, and adhering to company policies and procedures. Key Responsibilities: - Handle Inbound Calls: Answer incoming customer calls, provide information, resolve issues, and offer support. - Make Outbound Calls: Initiate c...

As a Software Developer at the company, you will play a crucial role in designing, testing, and maintaining software programs for operating systems or applications to be deployed at client end, ensuring they meet 100% quality assurance parameters. - **Role Overview:** You will be instrumental in understanding the requirements and design of the product/software. Your responsibilities will include developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ways to improve system performance and availability. Additionally, you will be required to analyze client requirements, collaborate with functional teams, and confer with project managers to ...

Role Overview: You will be responsible for designing, testing, and maintaining software programs for operating systems or applications to be deployed at a client end, ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software - Develop software solutions by studying information needs, systems flow, data usage, and work processes - Investigate problem areas throughout the software development life cycle - Facilitate root cause analysis of system issues - Identify ideas to enhance system performance and availability - Analyze client requirements and convert them into feasible designs - Collaborate with functional...

Experiece -8 to 15 yrs Location : Trivandrum / Kochi Work Mode :Hybrid Immediate joiners preffered Project Management: Planning: Develop comprehensive project plans that outline tasks, timelines, and resource requirements. Scheduling: Create and manage project schedules to ensure timely completion of milestones. Risk Management: Identify, assess, and mitigate project risks to minimize potential issues. Technical Expertise: Understanding of Technology: Possess a solid understanding of the technologies involved in the project. Problem-solving: Ability to analyze and solve technical problems that may arise during the project. Quality Assurance: Ensure that the technical deliverables meet qualit...

Job Summary Strategy Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Customer Experience Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, I...

The ideal candidate possesses a proven track record in establishing and nurturing strong relationships with schools, universities, and colleges across the country. .

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Opportunity for Manager-Patient Experience for our Hospital in Mahim. Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience management Experience: Minimum 10-15 years working in a Healthcare organization or Hospitality field. Job Requirement: Patient management: The ability to foster a safe, comfortable experience for all patients, as they receive the treatment they need in a controlled healthcare setting. Interpersonal communication: The ability to correspond effectively with care providers, organizational executives, patients, patient family members. Data reporting: The ability to relay ...