2066 Customer Focus Jobs - Page 33

If you are an active SCB employee, please apply through Workday by searching "Find Jobs". If this is your first time applying you will need to create a candidate account when you click on apply. We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.,

If you are an active SCB employee, please apply through Workday by searching "Find Jobs". If this is your first time applying you will need to create a candidate account when you click on apply. We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.,

You will be responsible for establishing and maintaining the upkeep of service centers in Indore. Your main duties will include liaising with the store manager and sales team for service operations, ensuring customer satisfaction to prevent issues from escalating, and managing a team of service center and care center personnel. It will be your responsibility to oversee service deliverables, mentor and counsel engineers when necessary, and control the flow of incoming calls for on-site support services. Additionally, you will need to manage costs and expenses within given guidelines, ensure an adequate manpower level to handle customer calls, and provide necessary skills training to team memb...

As an active SCB employee, you are required to apply through Workday by searching for "Find Jobs". In case this is your initial application, you must create a candidate account when you click on apply. Our organization is dedicated to imbuing passion and customer-centricity into all aspects of the business. We prioritize nurturing a work environment that promotes wild growth and collaboration with happy, enthusiastic over-achievers. If you resonate with these values and seek a fulfilling career, you will find immense satisfaction in joining our team.,

As a member of the Finance Compliance & Accounting team based in Meerut, your primary responsibility will be to provide support to the Technology organization of Jio in order to facilitate its growth plans. It will be crucial for you to ensure that all activities are in compliance with process validations, accounting principles, and reporting guidelines. To excel in this role, you are required to hold a CA or ICWA qualification and have a minimum of 10 years to a maximum of 15 years of relevant experience in the field. Your expertise will be instrumental in guiding the Technology organization towards sustainable growth. Key skills and competencies that will contribute to your success in this...

As a Facility Management Coordinator at Gera Developments Pvt Ltd, you will be responsible for efficiently managing customer complaints, coordinating appointments for issue resolution, tracking expenses, and ensuring audit compliance. Your role will involve engaging with teams to address customer issues, maintaining documentation, and overseeing project budgets. You will play a key role in ensuring smooth client interactions, handling escalations, and contributing to the overall success of the projects in Pune East & West. Your primary responsibilities will include processing bills, coordinating with teams for issue resolution, tracking expenses, preparing maintenance budgets, documenting co...

The position requires you to shortlist, onboard, and certify Partner/Technicians. You will be responsible for ensuring their availability, managing upgrades or terminations, and conducting initial training, reskilling, upskilling, and periodic refresher programs. Hands-on field training through OJTs will also be a part of your responsibilities. Tracking KPIs and performance metrics of partners and technicians, taking corrective actions based on evaluation outcomes, and guiding issue resolution within TAT to ensure customer satisfaction are crucial aspects of the role. Additionally, you will be expected to conduct audits, inventory reconciliation, and FTTx device inspections. Handling walk-in...

You will be responsible for participating in the initial project understanding, effort and cost estimation, and business negotiations. Your role will involve facilitating detailed requirements gathering and process decomposition. You will own the end-to-end design process, define required services, drive canonical models, and identify opportunities for reusability. Collaboration with ERP and Enterprise Architects will be crucial to ensure a consistent approach to integrations across multiple businesses and projects under the same program. You will need to define solutions based on SOA CoE architecture guidelines, present proposed designs to the Architecture Review Board and Executive leaders...

As a passionate individual, you are dedicated to people, business, IKEA's purpose, and consistently driving better performance. You find energy in enhancing customer value, fostering business growth, and contributing to overall success and results through people. Leading and developing individuals motivate you, and for this role, you should possess the following qualities: - Business-minded and result-driven with a customer focus. - Experience in actively selling by understanding customers and their needs. - Experience in working in a customer- and commercial-oriented business. - Confident in approaching and conversing with people proactively. - Interest in people's everyday lives at home an...

You are a highly driven individual with 1-3 years of experience, sought by Sintero to lead sales coordination and logistics efforts within the builder and hotel project segment. In this strategic B2B sales role, you must possess exceptional communication skills, excel in developing business through diverse sales and marketing strategies, and demonstrate a profound understanding of Premium Luxury brands, combined with a passion for sales and customer focus. Your responsibilities will include coordinating with Transporters to secure the best transport rates for the goods from the factory to project sites, conducting Quality Control at vendor factories through physical visits, ensuring Quality ...

You should have 1-4 years of experience in a relevant field. Your skills should include good communication skills (both oral and written), sound computer knowledge (MS Word, Excel, Outlook, and email handling). Preference will be given to candidates with experience in handling US customers. You should possess good listening skills and the ability to understand US customers. A strong customer focus, result-oriented approach, flexibility to organizational requirements, good analytical thinking, positive attitude, high energy levels, and being a team player are essential. BPO experience is preferable as this is a night shift position. You should have a background in ITES/BPO industry. A degree ...

Meet the Team As part of the Premium Services Team you are at the center of driving customer outcomes for Cisco's multi-architecture portfolio. Exciting opportunity to work on large transformational deals and Services EAs Your Impact Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers technology landscape (Applications / Infra / Architecture) well & are able to play an advisory role to account teams & customers. You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships. You ha...

Role & responsibilities 1. Achieve sales target for assigned territory (Urban & Rural) 2. Manage various distribution channels (direct, indirect and alternate) 3. Plan and achieve productwise and townwise growth 4. Develop channel in the new markets 5. Drive Business of device, activation and recharge through distributors 6. Manage key retail outlets including modern trade outlets 7. Ensure implementation and compliance of policies and processes 8. Monitor and train the team and channel partners Preferred candidate profile - Must have Distributor handling and team handling experience Interested candidates can reach out to nakkina.elizibeth@ril.com / 6281-199-671

Job Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored solutions, conducting regular check-ins, and gathering feedback to facilitate continuous improvement. This role also involves collaborating with cross-functional teams to enhance product offerings and resolve customer issues. Key Responsibilities: - Onboard new customers and ensure they have a smooth transition to the platform. - Act as the prima...

Customer Experience Manager (CXM)As a CXM youll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations. Key Responsibilities Customer Journey Mapping: Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products. Voice of the Customer (VoC): Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment. Cross-Functional Collaboration: Work closely with product, engineering, sales...

Job Title Collection Manager / Collection Executive / Collection Officer Function / Department Urban Collection Department Head NCM Reporting Manager Cluster Collection Manager Purpose of the Job: Collections for NCL (write-off) accounts for urban PL business. Describe the KPIs against each perspective: Perspective Key Performance Indicators Business and Financial Management Collection Resolution of NPA accounts of the branch to achieve the monthly target Controlling the branch GWO and improvising the collection month on month Tracing of skip /migrated customers Customer Focus Addressing customer queries Educating customer about payment on time, Importance of Credit score and servicing of lo...

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TAT People / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team ...

Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team

Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial ManagementCollections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team

Job Title GCO Function / Department Rural Department Head Rural Head Reporting Manager Assistant Unit Manager / Unit Manager Purpose of the Job: Sourcing and training customers Running required credit checks Collecting repayment on the fields Describe the KPIs against each perspective Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand) Disbursal amount Insurance attachment rate - Customer Focus- Conducting center meetings , collections , disbursement - Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to proc...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. We are a cluster of the brightest stars working with cutting-edge technologies, anchored in a single truth of bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are currently seeking Application Development Professionals with 12-15 years of experience in the following areas. As a Program Manager, you will be responsible for leading and managing end-to-end software programs with a ...

As a Territory Manager for Personal Loans, your primary responsibility will be to support customers, partners, and stakeholders by resolving queries and representing the company as a brand ambassador. You will play a crucial role in enhancing customer service, promoting customer-centricity, and driving organic growth within the organization. Your dedication to customer satisfaction will be key in establishing a positive service experience and fostering customer engagement. In this role, you will take charge of customer issues, ensuring they are effectively addressed and resolved. By setting a clear mission to improve service quality, you will implement strategies that align with industry bes...

As a Sales Associate, you will be responsible for managing leads, engaging with potential customers, and converting qualified leads into sales opportunities. Your primary focus will be on handling inbound sales inquiries from various channels such as the company website, social media, and email campaigns. You will engage with potential customers to understand their needs, provide detailed product information, and address any questions or concerns they may have. By guiding customers through the sales process and offering tailored solutions, you will aim to convert leads into successful sales opportunities. Maintaining accurate records of customer interactions and lead status in the CRM system...

RADICI PLASTICS INDIA PVT LTD is the Indian Company of High-Performance Polymers Business Unit, one of the world's leading producers of engineering plastics with a global presence across Europe, North America, South America, and Asia. As the Export Sales Manager, you will play a crucial role in developing and implementing sales strategies to expand the company's footprint in international markets. Your responsibilities will include identifying new business opportunities, fostering strong relationships with overseas clients, and achieving export sales targets to drive profitability. Reporting directly to the Regional Sales Manager of Radici Plastics India, your key responsibilities will invol...