2066 Customer Focus Jobs - Page 30

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Contact: Chanchal- 9251688424

@Request you to please share resume on priyanshi.kaushik@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professi...

Responsibilities Partner with AE to answer technical questions Showcase integrations (CRMs, APIs, etc) Design creative solutions to help clients succeed. Problem solving & strong communication Work from home in US shift Share resume at reena@kollx.ai Work from home Health insurance Employee state insurance Provident fund

Responsibilities & Key Deliverables Working In Close Coordination With Auto Teams For Ensuring all commercial adherences Dealer claims processing as per policy (Settlement credit / claims) Management of Capitalisation of vehicles Will be overall responsible for overseeing profitability across ROs alongside MEAL & AD Field team support Responsible for Commercial & Statutory Compliance, Sales Incentive management, working on all actions/improvement areas for improvement in DSS Ensuring Commercial and Statutory Compliance Ensuring actions on Noncompliance Ensuring reviews to check the status on various aspects like NDC, Balance Confirmation, Cheque Bouncing, Dealer issues, Pendency of processin...

As an Associate SCORE Administrator at EY, you will work closely with global teams to administratively support the SCORE process. Your tasks will include managing the workflow, ensuring reviews are delivered seamlessly and in a timely manner, and coordinating the Global SCORE mailbox and tool to ensure reviews are correctly routed. You will need to multitask, manage multiple high-priority tasks, demonstrate prioritization skills, and maintain optimal time management under the pressure of stringent deadlines. **Key Responsibilities:** - Administrate and coordinate the Global SCORE tool / mailbox to ensure reviews of SCORE materials are correctly routed according to specific reviewer workflows...

In the role of Assistant Vice President - US Participation, you will be responsible for bridging the gap between business requirements and technology solutions, with a focus on the ACBS loan management system. Your key responsibilities will include: - Collaborating with key stakeholders such as business users, product managers, and IT teams to configure and optimize loan systems to meet business needs. - Demonstrating strong knowledge of loan operations, including syndicated loans, commercial loans, credit facilities, and related documentation. - Proficiently gathering, analyzing, and documenting business requirements. - Utilizing your proven experience as a Business Analyst with hands-on ex...

Role Overview: As an S/4 HANA SD Professional at YASH Technologies, your role will involve identifying the clients" business requirements and developing SAP solutions to meet their needs. You will be responsible for designing, configuring, and implementing SAP S4 HANA SD module solutions. Additionally, you will participate in project meetings, provide regular updates to project stakeholders, perform various types of testing, and conduct training sessions. Key Responsibilities: - Able to identify the clients" business requirements and develop SAP solutions to meet the needs - Design, Configure, and implement SAP S4 HANA SD module solutions - Participate in project meetings and give regular up...

As a Store Supervisor at Kolkata Airport, your role involves the day-to-day running of store operations, including opening and closing procedures following SOPs. You will be responsible for maintaining store standards in terms of hygiene, VM displays, and adherence to company policies. Your role will also include cashiering, POS training, supporting team members, and ensuring sales targets are met while minimizing shrinkage levels through proper merchandise handling. Key Responsibilities: - Responsible for the day-to-day running of store operations - Ensure adherence to opening and closing SOPs - Maintain store standards including hygiene and VM displays - Drive company policies, store SOPs,...

You will be responsible for managing all customer interactions within specified parameters. This includes demonstrating ownership on calls, responding to customers in an appropriate manner, and offering solution-based approaches for all interactions. You must educate the customer whenever possible and ensure your knowledge of products, systems, processes, and policies is up to date. Adherence to scheduled shifts, activities, and deadlines is essential. Your key responsibilities will include capturing relevant customer details, resolving queries within agreed timelines, managing outbound campaigns as needed, and building and retaining customer relationships. It is important to follow all cont...

As a Customer Service Representative, your primary responsibilities will include: - Handling Inbound Calls: Answering incoming customer calls to provide information, resolve issues, and offer support. - Making Outbound Calls: Initiating outgoing calls to new and existing customers for sales, follow-ups, and market research. - Providing Product & Service Information: Clearly explaining products, services, and company offerings to customers. - Resolving Complaints: Professionally addressing and resolving customer complaints and issues. - Maintaining Records: Accurately logging call details and updating customer records in a CRM system. - Collaborating with Teams: Working with sales and support...

Role Overview: You will be joining Rao Space, a leading interior design company in Bengaluru, as a Sales Specialist - Home Interiors. Your primary responsibility will be to drive revenue growth by establishing strong client relationships, understanding customer needs, and delivering tailored interior solutions. Key Responsibilities: - Engage with potential clients to comprehend their requirements, preferences, and budget, and offer expert advice on design and product choices. - Lead the sales process from lead generation to closure, ensuring smooth communication with clients and timely follow-ups. - Maintain a deep understanding of the interior design solutions, materials, and offerings to e...

Position Overview: The Supervisor will be assisting in the day-to-day operations of the department contributing to the successful achievement of the teams goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance targets. The candidate will assist management in various sundry activities which include but are not limited to reporting, quality assurance, procedural development, and continuous learning and improvement activities. Position: Supervisor - Joint Recovery Processing (JRP) Position Status: Full Time Work from Office Hours of Work: Busi...

Looking for people who can lead global support operations for a top-rated Salesforce AppExchange product. Manage a worldwide support team, enhance service delivery & Customer satisfaction Sr. Customer Success Noida E: akash.soni@360degreecloud.com

Roles and Responsibilities : Manage key accounts to drive customer retention, cross selling, and upselling opportunities. Develop strong relationships with customers through regular communication, issue resolution, and proactive account planning. Identify potential risks and develop strategies to mitigate them to ensure business continuity. Collaborate with internal teams to deliver exceptional service standards. Job Requirements : 1-5 years of experience in key account management or related field (Kannada language proficiency preferred). Proven track record of driving customer retention rates through effective relationship building. Strong understanding of insurance industry trends, product...

Responsibilities: * Manage client relationships, drive sales growth * Collaborate with cross-functional teams on project delivery * Meet revenue targets through effective communication Health insurance

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the te...

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Responsibilities Experience and Skills Required: Typically, 10-15 years of total customer success and renewals/Sales/Channel experience. Min. 5 years of Software/Database sales experience is preferred. Experience managing enterprise account and creating upsell opportunities in a complex market is required. Broad knowledge of database and software & hardware business is preferred. Strong experience in driving go-to-market strategy/activities at scale. Strategic Sales Planning & Implementation - Orchestrates the development of strategic initiatives to advanc...

This role is available on the OCI AI Data Org. We are addressing exciting challenges at the intersection of artificial intelligence and cutting-edge cloud infrastructure. We are building cloud services and tools for all aspects of data-centric AI and machine learning lifecycle data ingestion, synthetic data generation, data labeling, data benchmarking, model training and ML data infrastructure. Our services are used by both internal and external customers for processing machine learning data related to Vision, Language, Speech and other AI capabilities. This is a highly visible role where you will own execution and program management of AI DataTeam from India. You will work with a diverse se...

Seeking an E-Commerce Account Manager to own client success across Amazon, Walmart & other marketplaces. Drive account growth, optimize listings & ads, expand to new markets, and act as trusted advisor to brands

What you ll do: New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and up-selling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. Account Management: Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billi...

What you ll do: New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and up-selling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. Account Management: Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billi...

What You'll Do New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution Accountable for collection of accounts receivables Retention of and up-selling to existing clients Participates in new business brainstorming and drafting new business proposals Takes part in new business pitches and presentations to new business prospects Account Management: Understanding and managing the scope of work Manage client programs and ensure they are kept within budget Ensure that all activities carried out for clients are documented and status reports are submitted Oversees account administration duties such as billing, and a...

What You'll Do New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution Accountable for collection of accounts receivables Retention of and up-selling to existing clients Participates in new business brainstorming and drafting new business proposals Takes part in new business pitches and presentations to new business prospects Account Management: Understanding and managing the scope of work Manage client programs and ensure they are kept within budget Ensure that all activities carried out for clients are documented and status reports are submitted Oversees account administration duties such as billing, and a...

Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Domestic Market experience is must

Role Overview: As a Sales and Distribution professional at our company located in Agra 2 - Yamuna Kinara Road, you will be responsible for achieving sales targets in both urban and rural areas. Your role will involve managing various distribution channels including direct, indirect, and alternate channels. Additionally, you will be required to plan and achieve growth on a productwise and townwise basis. Developing channels in new markets and driving device, activation, and recharge business through distributors will also be key aspects of your responsibilities. Moreover, you will play a crucial role in managing key retail outlets, including modern trade outlets, while ensuring the implementa...