2066 Customer Focus Jobs - Page 28

As a RINA's India Certification Junior Auditor based in Ahmedabad, you will be responsible for managing audits related to various certification schemes. Your role involves preparing, managing, and controlling the audit program, assigning audit teams, checking customer documents, planning audits, conducting interviews, identifying audit results, preparing audit reports, and following up on audit outcomes. Key Responsibilities: - Prepare, manage, and control the audit program - Assign audit teams and check customer documents - Plan audits and conduct interviews - Identify audit results and prepare audit reports - Follow up on audit outcomes You will also be involved in the technical review of ...

As a Sales Manager for HVAC Coils, your role involves developing and implementing strategic sales plans to achieve company targets. You will be responsible for identifying new markets, segments, and projects for HVAC coils. Building and maintaining long-term relationships with key customers and consultants is crucial in this position. Key Responsibilities: - Coordinate with internal teams such as design, production, and dispatch to ensure timely delivery and execution - Regular visits to customers and OEMs to foster repeat business and strengthen relationships - Set clear individual targets and monitor their performance - Implement effective sales reporting systems to track team activities -...

As the Manager - Sales & Business Development at Sterlite Power Transmission Limited in Kolkata, India, your primary responsibility is to take full accountability for sales and customer support for existing booked orders while acquiring new orders. You will closely collaborate with the bidding team to ensure alignment in your efforts. - Analyzing the market position and possessing in-depth knowledge of transmission projects and lines within the territory - Leading the benchmarking of Power Cable, conducting market share analysis, and competitor analysis to identify key opportunities and threats - Managing key account relationships with customers, nurturing existing orders, and securing new o...

Role Overview: You will be responsible for identifying, evaluating, and managing strategic risks and opportunities. Your role will involve identifying potential clients in the target market, conducting research on their business and equipment needs, and developing relationships with them. You will work closely with the sales team to create winning proposals, negotiate contract terms, and oversee sales and marketing strategies. Clear communication and professional conduct will be essential in this role. Key Responsibilities: - Identify, evaluate, and manage strategic risks and opportunities - Research and identify potential clients in the target market - Develop and maintain relationships wit...

Greetings from Aliens Group....!! Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Website: https://www.aliensgroup.in/ Roles and Responsibilities: Understand and closely analyze the customer's requirements Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit Responsible for entire sales function, from handling leads, ensuring site visits to Sale Closure Preparing sales plan and be responsible for the supervision of overall sales activities Expanding customer database and maintaining a ...

Summary GE Vernovas Power Conversion & Storage combines advanced energy conversion and storage systems to meet the electrification needs of utilities and Industries.As a key member of a global and matrixed design team, Program Manager is responsible for managing NTI/NPI/ DMP programs, ensuring that it align with business goals and are completed on time and within budget. Play a key role in communication, risk management and decision-making, while driving continuous improvement across the organizations program portfolios. Work with Global team to manage critical programs which includes hardware & software activities covering power electronic drives based programs for Solar, BESS & Industry ap...

Position: Sr. Manager - CRM Job Location: Bangalore (Ulsoor/ Halasuru) Experience: 10-20 yrs Offering CTC: 15-17 Lacs Per Annum Industry: Real Estate Job Details: Experience in Managerial position in CRM for Residential Projects. Handling CRM Team- new and existing Projects. Creating good customer experience and post sale activities and relationship management in the existing managed community and any upcoming project. From Sale to Handover all activities to be handled by CRM, post sale customer experience. Interested candidates can share your latest resume to "ramyasri.markanti@adecco.com"

We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term en...

Greeting from Amazon Recruitment Team! Looking for a career with Amazon? Here's your chance! Were hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive. Walk-in Interview Details: Dates: Thursday, 25th September 2025 & Friday, 26th September 2025 Time: 9:00 AM to 12:00 PM Venue: Amazon Development Center – PNQ10 B-2, Nagar Road, Somnath Nagar, Wadgaon Sheri, Pune – 411014 What You Need to Bring: Updated resume Valid Government-issued ID No prior appointment needed – Just walk in! Join us and explore exciting career opportunities with Amazon Role & responsibilities

Title - UK Accounts Manager Location - Mohali (Near CP-67 Mall) Salary - Up to 32K CTC + Process Incentives up to 5-10k UK Shifts, 5.5 days working + Cabs (pick n drop) Details:- Serve as a main point of contact in all matters related to client concerns and needs. Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. Address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. Build and maintain strong and long-lasting client relationships. Preferred 6 months experience in International Customer Service. Strong English communication skills required. Immediate joining preferre...

Position Description: This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be an individual contributor, responsible to drive sales activities within assigned region. Job Summary: To generate leads from given database & Identify decision makers within targeted leads and initiate the sale...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

Role & responsibilities Understand the Business system including all modules relating to Customers, Orders, Quotations, Manufacturing, Quality, Products. Understand the needs and applications of our Key Accounts and Authorized Distributors in India. Work closely with Sales and Account Manager to satisfy those needs. Co-ordinate, monitor and manage the Customer Service Team to provide an effective and efficient service to our customers. Monitor, analyze and manage telephone activity in the Customer Service Department. Monitor and manage change notices, customer returns and customer complaints. Provide corrective action as required. Assist the Customer Service Representatives in maintaining fa...

Greetings from Encube Ethicals Pvt. Ltd. We are looking for Assistant Manager in Demand Planning Department Qualification: B.Pharm / B.E / MBA / Certification in SCM Experience: 4 - 10 years Location: Mumbai - Andheri East Key Deliverables: Forecast and order management External and internal customer management Managing order delivery level Change implementation management Coordination with plant for production , quality issues , disputes Good Knowledge of quality management system Skills Requirements Proficient on usage of SAP, MS Excel powerpoint Effective verbal & written communication skills Strong follow up with External & Internal Team Interested candidates can mail their resume on bha...

Job Title: Customer Support Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and o...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Establish and maintain the smooth functioning and upkeep of service centers. Liaise with store managers and sales teams to ensure effective coordination in service operations. Ensure high levels of customer satisfaction and take proactive measures to avoid issue escalations. Motivate and manage the team at service centers and care centers to deliver consistent service quality. Take full responsibility and accountability for service deliverables and performance. Mentor and counsel service engineers as needed to improve technical and customer service capabilities. Control and streamline the flow of incoming calls for on-site service support. Manage expenses of service and care centers within e...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

Company Description Masterstroke is an online digital SAAS platform offering sales and branding tools to Mutual Fund Distributors. Our platform provides innovative and effective solutions to help mutual fund distributors enhance their sales and branding strategies and engage better with clients. Role Description This is a full-time on-site role for a Relationship Manager. The Relationship Manager will be responsible for building and maintaining relationships with mutual fund distributors, give demo of product, and convert them as members. Job Responsibilities: Contact mutual fund distributors in your city and inform them about the services. Do physical/online meetings with Mutual Fund Distri...

Establish and maintain the smooth functioning and upkeep of service centers. Liaise with store managers and sales teams to ensure effective coordination in service operations. Ensure high levels of customer satisfaction and take proactive measures to avoid issue escalations. Motivate and manage the team at service centers and care centers to deliver consistent service quality. Take full responsibility and accountability for service deliverables and performance. Mentor and counsel service engineers as needed to improve technical and customer service capabilities. Control and streamline the flow of incoming calls for on-site service support. Manage expenses of service and care centers within e...

Shortlist, onboard, and certify Partners and Technicians to maintain a skilled workforce. Ensure resource availability and manage upgrades or terminations as required. Conduct initial training, reskilling, upskilling, and periodic refresher programs for technicians and partners. Deliver hands-on field training through On-the-Job Trainings (OJTs). Track key performance indicators (KPIs) and performance metrics of partners and technicians. Take corrective actions based on performance evaluations and assessment outcomes. Guide and support timely issue resolution within defined TAT to ensure customer satisfaction. Conduct audits, perform inventory reconciliation, and inspect FTTx devices. Manage...

1. Achieve sales target for assigned territory (Urban & Rural),2. Manage various distribution channels (Direct, Indirect and Alternate),3. Plan and achieve productwise and townwise growth,4. Develop channel in the new markets,5. Drive device, activation and recharge business through distributors,6. Manage key retail outlets including modern trade outlets,7. Ensure implementation and compliance of policies and processes,8. Monitor and train the team and channel partners