2066 Customer Focus Jobs - Page 24

As a Training and Development Manager at our company in Raipur, you will be responsible for the following key tasks: - Conducting train the trainer programmes for master supervisors and trainers of partners - Carrying out revalidation training for Jio giga fiber associates, engineers, and supervisors - Executing performance coaching and on-field mentoring - Managing trainings on how to handle premium customers for Jio fiber engineers - Articulating and drafting actual field scenarios to be shared with teams at headquarters - Supporting national headquarters teams in designing vernacular content - Planning and executing buddy rides with newly hired master supervisors - Ensuring handholding of...

You will be responsible for managing all customer interactions within specified parameters. This includes demonstrating ownership on calls, responding to customers in an appropriate manner, and offering solution-based approaches for their concerns. You should consistently educate customers and stay updated on product, system, process, and policy knowledge. Adherence to rostered timing, shifts, and activities is crucial, as well as capturing relevant customer details and resolving queries promptly. Building and retaining customer relationships is key, along with following all contact center policies, procedures, and legislative requirements. Qualification Required: - Education: 10 + 2 / Gradu...

You will be responsible for the following activities: - Cross Verifying PR Planning as per lead-time, Consumption & Indent - Sending Purchase PR to the purchase department for releasing orders and following up - Formulating Inventory Levels such as Safety Stock, Re-Order Level, Re-Order Quantity, Minimum Stock & Maximum Stock for all SKUs - Extracting ROL Report (Arcus Reports) - Reviewing Open PRs on a monthly basis, especially for Non-SKUs, and sending reminders to the Purchase Department - Assisting in making Controls Checklist - Transferring Specific and Monopoly used items for Chemo/Day Care/Lab/OT through HIS for making GRN - Handling GRN for Consignment/Consumables/Service/Capex - Iss...

As an Outbound Lead Warehouse Operations at APM Terminals in Narsapura, Kolar - Karnataka, you will be responsible for overseeing the day-to-day functioning of a 3PL warehouse. Your role will involve managing operations, workforce, process compliance, client coordination, P\&L performance, and continuous quality improvement to ensure seamless, efficient, and profitable warehouse operations. Key Responsibilities: - Oversee and manage end-to-end warehouse operations including receiving, put-away, inventory management, order processing, picking, packing, and dispatch. - Ensure adherence to defined SOPs, client SLAs, safety, and compliance standards. - Monitor daily workflows to maintain accurac...

As a Digital Content Production - Production at Barclays, your role will involve spearheading the evolution of the digital landscape, driving innovation, and ensuring unparalleled customer experiences. You will utilize cutting-edge technology to revolutionize digital offerings and support the ongoing development and enhancement of public and secure sites, tools, and platforms for content delivery. Key Responsibilities: - Support Marketing, Digital, and Product stakeholders across Barclays in maintaining up-to-date websites that fulfill regulatory requirements - Line manage production executive(s), providing clear personal development plans and coaching to drive production transformation - Co...

Role Overview: Decathlon is seeking a dynamic and passionate Omni Sport Leader to join the team in Kochi. As an Omni Sport Leader, you will specialize in women's trekking and hiking, providing expert advice to customers and enhancing their shopping experience. Your role will involve guiding customers in their product choices, ensuring top-notch service, and contributing to the store's success. If you have a deep love for outdoor activities and enjoy sharing your knowledge, this opportunity is perfect for you. Key Responsibilities: - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories. - Share knowledge about trekking and hiking techniqu...

As a Service Engineer at Inkarp Instruments Services, you will be responsible for a range of activities related to laboratory, analytical, and scientific instruments. Your role will involve installation, calibration, maintenance, troubleshooting, and repair of these instruments, ensuring high standards of service and customer satisfaction. Key Responsibilities: - Installation & Commissioning: Set up and install scientific instruments at customer sites, ensuring operational readiness. - Preventive & Corrective Maintenance: Perform scheduled maintenance and attend breakdown calls for instruments under warranty or AMC. - Troubleshooting & Repairs: Diagnose and resolve technical issues efficient...

As a Technical Sales Chef specializing in Savoury & Culinary products, your role will involve a combination of culinary expertise and effective sales strategies. Your primary responsibilities will include: - Conducting engaging and informative cooking demonstrations for prospective and existing clients, showcasing the versatile application and benefits of savory seasonings, marinades, and Ready-To-Cook (RTC) gravies. This includes demonstrating preparation techniques and highlighting flavour profiles. - Independently managing the sales cycle from initial contact to closing, including prospecting, preset and cold calling, and follow-up. Identifying and pursuing new business opportunities with...

Role Overview: You are an experienced and performance-driven Outbound Lead Warehouse Operations responsible for overseeing the day-to-day functioning of a 3PL warehouse. Your role involves managing operations, workforce, process compliance, client coordination, P&L performance, and continuous quality improvement. As a leader, you are expected to adopt a hands-on approach, exhibit strong operational control, and possess team management capabilities to ensure seamless, efficient, and profitable warehouse operations. Key Responsibilities: - Manage end-to-end warehouse operations, including receiving, put-away, inventory management, order processing, picking, packing, and dispatch. - Ensure adhe...

Role & responsibilities Create digital media plans for accounts; identify and convert upsell & cross-sell opportunities. Lead media planning and strategy across display, video, mobile, and social channels. Identify both strategic and tactical opportunities aligned with campaign goals & KPIs. Monitor competitors & conduct social listening to feed actionable insights for clients. Drive strategy, competitive analysis & consumer understanding for pitches and new launches. Analyse campaign results; recommend optimizations & improvements for current and future campaigns. Maintain strong client relationships; regularly engage with clients and ensure high satisfaction. Quickly resolve customer compl...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Frootle India Private Limited curates innovative International Home, Kitchen, and Wellness brands for the India market. With over 300+ dedicated young team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaner 2. Tineco - Cordless Floor Cleaner 3. Kuvings - Cold Press Juicer | Blender 4. Coway - Air Purifier 5. Instant Brands - Electric Pressure Cooker | Air Fryer 6. XGIMI - Smart Portable | Cinematic | Ultra Short Throw Projector 7. Cosori - Air Fryer 8. Levoit - Air Purifier 9. Laurastar - Hygienic Steamer | Steam Iron & more Company Website: www.f...

Role Summary: We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks comprehensive cloud-native security platform As a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and retention Key Responsibilities: Serve as the primary technical contact for assigned Prisma Cloud customers. Drive onboarding, enablement, and ongoing technical support throughout the customer lifecycle. Troubleshoot complex issues across cloud environments (AWS, Azure, GCP) and guide customers to resolution. Collaborate with internal teams (Sup...

Customer Support & Ownership: Deliver high-level support to Sales-Assisted and Self-Serve customers, managing inquiries across tickets, phone calls, and messaging platforms. Take full ownership of issues from initial contact to final resolution to ensure timely and effective solutions. Product Expertise & Technical Translation: Become a trusted advisor by developing a deep understanding of Vimeos platform and video products. Effortlessly translate complicated technical concepts in Japanese, Korean, and English into direct and effective terms for customers to understand. Dedicated Enterprise Support: Serve as a Dedicated Enterprise Support Specialist (DESS) for a portfolio of Platinum Sales-A...

One of India's fastest growing consumer health platforms -- Clinikally -- is hiring a Sales Specialist (Location Sector 44 Gurgaon) whiz! Who we are: Clinikally is the first multi-condition health platform in India that provides Telehealth, AI-enabled treatment plans, and doctor-prescribed products in dermatology, nutrition, and wellness. Our treatment plans for condition-specific and healthy skincare, haircare, and overall wellness comprise the most effective cosmeceuticals and deliver unmatched results. We connect users to specialty providers for online consults in under 30 minutes and generate personalized treatment plans with the most effective cosmeceutical and Rx-grade solutions delive...

JOB PROFILE Position Area Sales Manager Location Berhampur, Sambalpur, BBSR Reports to M5 Category Agency Reporting Cluster Head Level M7 Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparent About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint vent...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Location: Bengaluru / Pune / Gurgaon Department- Sales | Onsite About Pazcare: At Pazcare, we are revolutionizing the way employee benefits are delivered in India. Our mission is to move beyond outdated, rigid policies to offer a modern, tech-driven, and highly personalized benefits experience for todays workforce. We offer a holistic wellness ecosystem—covering everything from preventive care (health checkups, gym memberships, wellness fests) to essential services (doctor consultations, OPD benefits, mental wellness sessions) and robust financial protections like Group Health, Term Life, and Personal Accident Insurance. Trusted by over 2,000 companies and backed by leading investors like 3o...

The Customer Technical Advocate (CTA) acts as the primary technical interface between Nokia and assigned customers, managing critical issues, ensuring smooth service delivery, and representing customer interests internally. The role focuses on proactive support, network health insights, and effective resolution of complex technical challenges to ensure customer satisfaction and operational excellence. Must have: Strong customer-facing communication and conflict resolution skills, with the ability to manage high-pressure situations diplomatically. In-depth technical knowledge of telecom networks and Nokia product portfolios, especially related to Software Support Services (SWS). Analytical an...

Title and Summary Sr Product Manager Technical, Priceless PlatformSr Product Manager Technical Overview of Priceless Platform, Mastercard Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a Own It mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you. As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business. You will own feature delivery to customers and will have frequent client fa...

Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Support a set of accounts and drive product adoption, renewal and expansion Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding th...

Your role and responsibilities: In this role, you will have the opportunity to execute service work of medium to high complexity in accordance with ABB work instructions, quality standards, and safety guidelines. Each day, you will deliver reliable customer service, ensure customer satisfaction, and identify opportunities for service business development. You will also contribute by coaching junior engineers and technicians during complex site activities. This role contributes to the Measurement & Analytics Business Area in the India region. Main stakeholders include: Customers, Service Team Leader, Sales, and Product Support Teams. You will be mainly accountable for: Executing installation,...

Role & responsibilities 1.Identify and qualify new leads for UPS systems and integration projects 2.Develop and maintain relationships with key clients and stakeholders 3.Prepare technical proposals and presentations 4.Meeting the electrical consultants and need to pitch our specification in up coming projects 5. Funnel Creation - follow-up for closure