2632 Customer Focus Jobs - Page 23

Job Description: You will be working in a company that truly believes in its mission and values, bringing passion and customer focus to the business. If you enjoy being part of a team that experiences wild growth and collaborating with happy, enthusiastic over-achievers, you will find fulfillment in your career with us. Key Responsibilities: - Embrace the company's mission and values to bring passion and customer focus to your role - Collaborate with a team of enthusiastic individuals to drive growth and success - Contribute to a positive and high-energy work environment Qualifications Required: - Strong belief in the company's mission and values - Passion for customer service and satisfacti...

As a Regional Brand Manager for Polycab Wires and Cables at Vashi Integrated Solutions Ltd., you will play a crucial role in developing and executing strategic marketing initiatives to enhance the Polycab brand's market presence and drive sales growth. Your responsibilities will include: - **Brand Strategy Development:** - Assist in developing comprehensive brand strategies for Polycab Wires and Cables. - Conduct market research to identify trends, customer needs, and competitive landscape. - Collaborate with senior management to align brand strategies with overall business objectives. - **Marketing Campaigns:** - Plan, execute, and monitor marketing campaigns across various channels. - Ensu...

As a Finance professional at Cummins Inc., you will be responsible for working in the US time shift from 5:30 PM to 2:30 AM. Your key responsibilities will include: - Collaborating with stakeholders and developing partnerships to drive performance aligned with organizational goals and strategies - Influencing the organization by demonstrating business knowledge to guide decision-making and achieve positive results - Evaluating the business environment to mitigate risks and capitalize on opportunities - Interpreting financial data to provide insight to stakeholders and drive business improvement - Analyzing trends, variances, opportunities, and risks to communicate financial impact - Ensuring...

Role Overview: As a Store Manager (KRA - Key Result Area) at Ramraj, an apparel brand, your primary responsibility is to achieve sales targets, optimize inventory management, lead and motivate the sales team, ensure excellent customer service, and execute store promotions to drive business growth and enhance customer experience. You will be entrusted with managing store projects, implementing sales and inventory strategies, and building a strong team. Key Responsibilities: - Drive the overall sales and performance of the store to meet revenue goals. - Oversee stock levels, optimize inventory, and minimize losses to improve sales. - Lead, coach, and develop the store team, fostering a positiv...

You will be responsible for leading sales operations and business growth efforts at Arton Homes Pvt. Ltd. as a Construction Sales Manager. Your strategic thinking and strong background in construction or real estate sales will be key to developing scalable sales strategies, nurturing client relationships, and achieving ambitious revenue goals. As a core member of the leadership team, you will directly influence business expansion, brand visibility, and client satisfaction to strengthen Arton Homes" position as a trusted name in Con-Tech construction. **Key Responsibilities:** - Develop, implement, and monitor comprehensive sales strategies aligned with business goals. - Identify new market s...

Strong communication and followup skills. Proficiency with Google Sheets, WhatsApp Web, and basic Excel . Attention to detail and ability to manage multiple accounts . Experience in operations, coordination, or customer success roles is a plus.

*Handling Customers queries and resolving problems *Quality Assurance and Process Improvement *Cross-Functional Collaboration *Maintaining Communication Standards *Customer Advocacy and query handling *Issue Resolution * Rotational Shift Required Candidate profile *Must be Graduate *01-03 Experience in International Voice process *Strong understanding of Financial Technology, Fintech, and Banking or SaaS industries. *Excellent communication skills.

About the Company: A pioneer in the Employee Rewards and Engagement category, AdvantageClub.ai was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprint while delivering cutting-edge solutions to clients worldwide. AdvantageClub.ai boasts backing from visionary investors like Y Combinator, GrowX Ventures, and Axilor Ventures. We bridge the globe, catering to over 5 million users across 104 countries, from bustling US cities to Southeast Asian hubs and the vibrant markets of UAE and India. This translates to real impact, partnering with industry giants like Concentrix, HCL, T...

As a Customer Success Associate at AlgoSec, your role will involve managing a large volume of customers in the scaled segment by driving engagement through a one-to-many approach. You will segment customers based on product usage, adoption stage, and other metrics to design targeted engagement strategies. Your responsibilities will include coordinating and executing digital-first programs such as emails, webinars, playbooks, office hours, and communities to accelerate time-to-value and improve adoption. Monitoring customer health and defining critical triggers to identify accounts requiring intervention will be crucial, along with partnering with internal teams to ensure timely follow-up and...

As an Employee Induction and Training Specialist, your role will involve designing and administering induction programs for new employees. You will be responsible for creating and updating induction materials such as manuals, presentations, and films. Additionally, you will coordinate with functional heads to ensure all employees undergo the induction program. Key Responsibilities: - Collate training needs and prepare a Training Calendar in collaboration with the Chief People Officer (CPO) and HR Manager. - Finalize the Training budget and ensure modules are developed as per the Calendar. - Generate and deliver training program content on time and maintain training records to measure effecti...

As an IT Support Specialist at SitusAMC, you will play a critical role in providing first call resolution (FCR) for incidents and service requests within the organization. Your responsibilities will include responding to telephone calls, emails, and tickets from users, assigning work orders to appropriate support teams, and ensuring timely closure. You will diagnose and resolve hardware, software, and network problems for end users, while also managing the technology infrastructure to support IT services such as personal computers, networks, servers, and more. Key Responsibilities: - Provide first call resolution for incidents and service requests - Diagnose and resolve hardware/software/net...

Role Overview: You will be part of a leading semiconductor and IT services company with a strong customer focus. Our unique culture and collaborative team environment contribute significantly to our success. Embrace new technologies, focus on self-development, and grow with us in a smart working environment. Key Responsibilities: - Collaborate with the team to brainstorm innovative ideas - Work smartly to enhance productivity and efficiency - Embrace new technologies and stay updated with industry trends - Focus on self-development to enhance your skills and contribute effectively Qualifications Required: - Minimum 6 years of experience in semiconductor or IT services - Strong passion for ne...

As a Sales Associate at Lenskart, your role is crucial in providing the best customer experience by delivering high standards of selling services to Lenskart customers. You will play a pivotal role in driving the store's revenue achievement. **Key Responsibilities:** - **Customer focus:** - Greet and welcome all walk-in customers, guide them towards the clinic, and promote the free eye check-up - Participate in stock takes, maintain sales floor standards, and handle other day-to-day tasks - Possess a basic understanding of the POS system to ensure effective transaction processing - Dedicate yourself to customer satisfaction and go above and beyond to resolve any customer concerns - **Product...

**Role Overview:** As a part of the team, your role will involve focusing on customer satisfaction, achieving sales targets, adapting to changing customer needs, and making operational decisions. You will be expected to build strong customer relationships, drive solution-based sales, demonstrate flexibility in managing change, and utilize analytical thinking for decision-making. **Key Responsibilities:** - Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. - Address customer issues professionally and ensure their needs are met. - Gather customer feedback to improve products and services and address concerns promptly. - Achiev...

As a Product Manager at Lenskart, your role will involve managing the company's products to ensure alignment with short term tactical and long term strategic goals. You will collaborate with a team of engineers, content writers, animators, and designers to oversee successful product releases. Key Responsibilities: - Develop a product strategy and vision supported by real user interactions and data analytics - Create a prioritized list of 10 items for the next release to ensure effectiveness and timeliness - Identify dependencies early on while working with Engineering, Content developers, and other product managers for smooth releases - Craft a PRD that articulates user needs for internal bu...

Role Overview: As a Software Developer at our company, your role involves designing, testing, and maintaining software programs for operating systems or applications to be deployed at client sites while ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software, develop software solutions, investigate problem areas, and facilitate root cause analysis. - Collaborate with functional teams or systems analysts, confer with project managers, and analyze client requirements. - Perform coding, ensure optimal software/module development, develop and automate processes for software validation, and modify software to fix...

Manage customer interactions and ensure a smooth post-sales experience, client queries, concerns, and follow-ups efficiently. Maintain and update CRM software (Pinga) .Coordinate with , legal, and accounts teams for document processing ,collection. Required Candidate profile Candidates having minimum 2 year prior experience in CRM department in real estate industry. Please share me your on hr_recruit@sikka.in & 9717020195

Job Title: International Customer Support Specialist (Voice & Blended) Location : Pune - Multiple Prime Locations (Kharadi, Hinjewadi, Viman Nagar, Magarpatta, Yerwada) Compensation: Highly Competitive Salary (INR 3.0 LPA to 8.0 LPA) Growth Incentive: Up to a 30-40% hike on your last drawn CTC (for experienced candidates) . Incentives: Unlimited Performance-Based Incentives For UG Fresher's on top of your fixed salary! Contact: Call or WhatsApp HR.RAVINA -7447710444 Joining: Preference will be given to Immediate Joiners. Role & responsibilities: Handle inbound/outbound calls and chats for international customers Provide real-time resolutions with professionalism and empathy Address product/s...

As a GenAI Microsoft Solution Architect at NTT DATA, your role involves being a technical expert specializing in designing and implementing solutions using generative AI technologies like Azure AI to address customer needs. Your responsibilities include: - **Customer Consultation**: - Understand client business challenges and identify opportunities where GenAI can provide significant value by consulting with stakeholders to define solution requirements. - **Solution Architecture**: - Design comprehensive GenAI solutions, including data preparation, model selection, training pipelines, integration with existing systems, and deployment strategies. - **Technical Expertise**: - Possess in-depth ...

Customer Onboarding / Implementation Chennai | IIT | Full-time Are you a true customer advocate and their trusted advisor? Are you obsessed about ensuring customers get the best out of the technology? Do you enjoy helping customers to optimally use the product? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Responsible to onboard the customer by understanding the requirements and providing optimum solutions. Collaborate with upstream teams to understand the high-level client requirements Conduct detailed discovery sessions with the clients/partners to explain the product features and map aga...

Experience: 5-8 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Onsite ( Bengaluru ) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Client-Shaadi.com ) Must have skills required : - Upselling OR Cross-selling, NPS, Customer Satisfaction, Post Sales Service What's This All About? If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground. As the Manager VIP Service, youll lead a crew of 40+ passionate advisors who dont just handle calls—they rewrite love stories. This isn’t just customer service—it’s customer obsession. You'll blend operations, coaching, customer e...

Experience: 5-8 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Onsite ( Bengaluru ) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' ClienT-Shaadi.com ) Must have skills required : - Upselling OR Cross-selling, NPS, Customer Satisfaction, Post Sales Service What's This All About? If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground. As the Manager VIP Service, youll lead a crew of 40+ passionate advisors who don’t just handle calls—they rewrite love stories. This isn’t just customer service—it’s customer obsession. You'll blend operations, coaching, customer ...

Experience: 5-8 Years Exp Salary : Competitive Preferred Notice Period : Within 30 Days Opportunity Type: Onsite ( Bengaluru ) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' ClienT-Shaadi.com ) Must have skills required : - Upselling OR Cross-selling, NPS, Customer Satisfaction, Post Sales Service What's This All About? If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground. As the Manager VIP Service, youll lead a crew of 40+ passionate advisors who don’t just handle calls—they rewrite love stories. This isn’t just customer service—it’s customer obsession. You'll blend operations, coaching, customer ...

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network Administrati...

Manage international BD for APIs in domestic, regulated, Identify & onboard new global clients. Handle dispatch doc. regulatory compliance, & CRM Coordinate with internal teams for timely delivery & project execution. Attend Globally Expo.