2066 Customer Focus Jobs - Page 22

About The Role Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Handling Employee tickets with customer focus and better employee experience. What are we looking for? Must have skills:1. Exceptional written and verbal communication skills with the ability to explain complex issues clearly in French language.2. Problem-Solving & Analytical Skills3. Previous experience in customer service or a related field4. Proficiency in French at a B2/C1 level or higher, with the ability to read, understand, and write clear and professional communicationSoft ...

To monitor & supervise the customer service team & ensure all complaints are resolved in turnaround times defined Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined Bringing Escalations to senior management timely Improve customer service at training centres by monitoring & also physically auditing the centre . Proactively checking & monitoring customer satisfaction & ensuring timely resolutions Prepares customer care performance reports as defined from time to time . Deal with irate customers tactfully & in a polite manner Communicating with customers on e mail , phone & in person Roles and Responsibilities To monitor & supervise the customer ...

fleetx.io is having a Walkin Drive Assistant Manager, Customer Success Looking for experienced professionals to join Fleetx and drive excellence in customer engagement. Grow your career in a collaborative, innovative environment and take on impactful projects. Walk-in Details: Role: Assistant Manager having an experience of minimum 2 years. Ready to join us at our Office in Gurgaon. Immediate Joiners preferred ! 30th September 2025 | 10:00 AM 4:00 PM Fleetx, 320, 3rd Floor, Tower A, Vatika Business Park, Badshahpur Sohna Rd Hwy, Vatika City, Block W, Sector 49, Gurugram. Please carry a hardcopy of your resume. Why Join Fleetx? 1. Career advancement opportunities. 2. Culture of innovation and...

As a Servicing Role at our company, your primary responsibility is to serve as the main point of contact for clients, assisting them with their insurance-related needs, inquiries, and concerns. Your role is crucial in ensuring that clients have a positive experience, receive timely and accurate information, and have their insurance requirements effectively met. Key Responsibilities: - Build and maintain strong relationships with clients through regular communication and follow-ups. - Understand clients" insurance needs and provide appropriate solutions or assistance. - Handle policy issuance, renewals, endorsements, and cancellations in compliance with organizational and industry guidelines....

As an IT Support Specialist at the company, you will be responsible for providing technical support in a computer-related or IT operational environment. Your qualifications should include a third level qualification in a computer-related discipline and one or more industry certifications such as Comptia A+, Server +, Network +, or MCP in Windows 7/8/10. Your role will involve improving Standard Operating Procedures (SOPs) and other documentation, so excellent written and communication skills in English are essential. Key Responsibilities: - Provide technical support and assistance to users in resolving computer-related issues. - Document and improve Standard Operating Procedures (SOPs) and o...

As a Marketing Operations Lead at a technology-led healthcare solutions provider, your role will involve supporting the implementation and execution of omnichannel campaigns for key respiratory brands in selected EU countries. You will be a key member of an agile Scrum Team, responsible for delivering the team's mission. Your responsibilities will include: - Supporting the strategy and leading the execution of integrated omnichannel campaigns for assigned brands, ensuring timely delivery, customer segmentation, and precise targeting. - Collaborating closely with Medical Affairs Managers to plan and execute campaigns, including digital customer experience (DCX) user journeys and multi-channel...

As a Sales Professional for the Ophthalmology diagnostics and surgical product business in your assigned region, your role will involve managing Direct, Trade, and Channel business for the entire range of OPT portfolio. You will be responsible for building, engaging, and strengthening relationships with key stakeholders, delivering clinical engagement programs, attending OTs, and providing support to the OT and paramedical staffs. Key Responsibilities & Accountabilities: - Approach customers directly to promote products - Manage area sales both through direct and indirect channels - Identify and engage with new customers for clinical selling of ophthalmic equipment - Establish and nurture st...

As a Credit Manager, your primary job responsibilities include: - Conducting credit appraisal by screening customer applications, evaluating LAP proposals, and presenting them to senior management. - Analyzing the risk associated with credit proposals through financial, business, management, and industry analysis of the clients" businesses. - Performing due diligence on clients by meeting promoters, visiting factory/business premises, and gaining an in-depth understanding of the business model. - Ensuring compliance with the Risk policy & authority matrix at branches in the assigned area. - Assisting in Predictive Portfolio Performance Design and Implementation, including developing an analy...

As a Cyber Security Specialist at Garrett, your role involves monitoring and reviewing the cyber security status of projects to ensure compliance with ISO21434 standards. Your responsibilities include: - Performing independent reviews in accordance with ISO21434 and other relevant requirements. - Supporting the execution of cyber security assessments and audits with internal and external stakeholders. - Monitoring and reporting the cyber security status of the allocated project and identifying deviations to ISO21434. - Conducting regular alignments and reviews of the cyber security plan with the cyber security manager. - Challenging the cyber security status during Design Reviews and NPI pha...

Your role at Dynatrace: As an experienced Talent Acquisition Advisor for a 12-month fixed-term contract in India, your role will involve partnering with leaders to develop and implement innovative sourcing and assessment strategies tailored to the organization's needs. You will serve as the primary contact for candidates, ensuring a top-tier experience throughout the recruitment process. Additionally, you will create and conduct assessment centers, allowing you to utilize your creativity through exciting project work. This position will be based in Bangalore and will report to the Talent Acquisition Manager for the APAC region. Key Responsibilities: - Develop innovative and proactive strateg...

You will be responsible for: - Over-achieving quota with a track record of success - Utilizing strong phone and verbal communication skills, as well as active listening - Demonstrating familiarity with CRM systems and practices - Maintaining customer focus and adapting to different personality types - Effectively multi-tasking, setting priorities, and managing time Qualifications required: - Experience in exceeding sales quotas - Strong communication skills - Proficiency in CRM systems - Customer-focused mentality - Ability to multitask and manage time efficiently The company provides Provident Fund benefits, a performance bonus, and the work location is in person.,

Role Overview: As a Sales Development Executive, your main responsibility will be to develop dealer networks in your region and provide support to dealers to improve their performance and achieve dealer targets. You will proactively onboard new dealers and distributors while having a deep understanding of plywood products. Your negotiation skills will be crucial in closing profitable deals and ensuring customer satisfaction. Building and maintaining strong relationships with dealers, distributors, and other influencers will be essential. Additionally, you will coordinate order processing, maintain sales records, generate reports, and work towards exceeding sales targets. Key Responsibilities...

As a Data Engineering Professional at YASH Technologies, you will play a crucial role in leading data-centric projects by collaborating with cross-functional teams to ensure successful delivery within scope, budget, and timeline. Your technical proficiency in data engineering, analytics, or data science will be instrumental in driving business transformation through innovative solutions. Here is a breakdown of the key aspects of your role: **Role Overview:** As a Technical Project Manager (TPM) at YASH Technologies, you will be responsible for overseeing end-to-end project management for data and engineering initiatives. Your primary focus will be on planning, executing, and delivering data-...

You will be responsible for: - Increasing new car retails through exchange and improving the resale value of TML products to drive pre-owned cars business - Ensuring profitability of channel partners, generating revenue for TML, and building a strong brand value in the pre-owned car market within the overall strategic framework of TML PVBU Qualifications required: - Bachelor of Engineering - MBA - 3-6 years of work experience, preferably from the pre-owned car business No additional details of the company were mentioned in the job description.,

As the Vice President of Engineering at Tinubu, you will play a crucial role in leading the credit engineering team with a focus on technical leadership, strategic planning, and fostering a culture of innovation and excellence. Your responsibilities will encompass overseeing the design, development, testing, and maintenance of the new platform, as well as managing two divisions within the company. **Key Responsibilities:** - **Leadership & Strategy:** Develop and implement the engineering vision, strategy, and roadmap aligned with the company's goals and product vision. - **Team Management:** Lead, mentor, and grow a high-performing engineering team, promoting collaboration, innovation, and ...

You will be joining the Celonis Supply Chain team, a group of product enthusiasts dedicated to developing top-notch Business Apps in the Supply Chain domain. As part of this team, you will collaborate with customers, the Go-To-Market team, and the Product & Engineering teams to shape the future of Celonis" Business Apps in the Supply Chain domain. Your role will involve gaining experience in Supply Chain processes and acting as a bridge between customers and internal teams to drive innovation and value realization for our customers. **Key Responsibilities:** - Work closely with customers to identify pain points in Supply Chain, particularly focusing on Order Management - Participate in all s...

As a Continuous Improvement (CI) Support Specialist at our company, your role will involve supporting the planning and execution of improvement initiatives using Lean and Continuous Improvement methodologies. You will assist in conducting process assessments to identify areas of improvement related to efficiency, quality, and service levels. Your responsibilities will include conducting Lean workshops and Kaizen events to support operations teams, as well as problem-solving sessions for the operations team as needed. Key Responsibilities: - Support the deployment of Daily Management practices across service units, including data collection, metric tracking, and visual management updates. - F...

You will be responsible for troubleshooting technical issues directly with customers of various technical skill levels. This includes diagnosing and repairing faults, engaging with customers to quickly identify the root of their problem, and guiding them through a series of actions to resolve the issue. Additionally, you will provide support in the form of procedural documentation, manage multiple cases simultaneously, and demonstrate a passion for continued learning to stay updated on new technology and techniques. It is essential that you manage your own workload effectively by accurately estimating timelines and meeting deadlines. Collaboration across teams and effective communication wit...

As an Optometrist, your role involves conducting comprehensive eye exams to diagnose and treat vision problems. This includes prescribing corrective lenses and fitting contact lenses, managing patient eye health, and providing pre- and post-operative care. In retail settings like Lenskart, your responsibilities also extend to customer service, promoting eyewear, and driving sales alongside clinical duties. **Core Clinical Responsibilities:** - Conduct comprehensive eye examinations, including refraction and ocular health screenings, using specialized optometric equipment. - Diagnose and manage common eye conditions such as glaucoma, cataracts, and dry eye, and prescribe appropriate medicatio...

As a part of the Yokogawa team, you will play a crucial role in shaping a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. With our commitment to the United Nations sustainable development goals, we utilize our expertise in measurement and connectivity to make a positive impact. Your key responsibilities will include: - Understanding specifications & implementation as a DCS Engineering/Scada Engineer. - Demonstrating good communication skills. - Maintaining a customer focus to ensure quality engineering. - Being self-motivated and proactive in self-learning. - Leading the team and ensuring tim...

Receiving calls from existing or potential customers regarding inquiries, lead generation, support, or complaints. Any professional Degree/Diploma5 Effective communication in English SHARE CV TO 8590311089 or placements@elevateconsults.com.

Lead a team of tier 1, 2 and 3 Customer Support professionals who respond via phone/email/chat to customer inquiries Implement and refine processes and procedures for the CSR Monitor CSR metrics & implement initiatives to drive continuous improvement Required Candidate profile Prior experience working in a software support role including at least 5 years of leadership experience managing direct reports Experience supporting Enterprise SaaS applications

As the Vice President Operations (VP Ops) at The Bharat Floorings Group, you will play a pivotal role in overseeing the day-to-day operations to ensure all departments work cohesively towards achieving our business objectives. Your responsibilities will include operational leadership, strategic planning, team management, financial management, customer focus, innovation, and improvement. - Operational Leadership: - Oversee daily operations including production, supply chain, quality control, and distribution. - Develop and implement operational policies and procedures to enhance efficiency and productivity. - Ensure all operations meet the company's standards for quality, safety, and complian...

You will serve visitors by greeting, welcoming, and directing them appropriately. You will notify company personnel of visitor arrival and maintain security and the telecommunications system. Additionally, you will inform visitors by answering or referring inquiries and direct visitors by maintaining employee and department directories. Maintaining security by following procedures, monitoring the logbook, and issuing visitor badges will also be part of your responsibilities. Operating the telecommunication system by following manufacturers" instructions for house phone and console operation is essential. Keeping a safe and clean reception area by complying with procedures, rules, and regulat...

As a Business Development Executive in the Medical and Mobility team, you will play a crucial role in introducing cutting-edge robotic physiotherapy equipment to hospitals, rehabilitation centers, and healthcare institutions. Your responsibilities will include: - Identifying and prioritizing target markets, industries, and segments for business development activities. - Generating leads through proactive outreach, networking, cold calling, and referrals. - Building and maintaining relationships with prospective clients by understanding their needs and requirements. - Conducting product demonstrations, proposals, presentations, and sales pitches to showcase the value proposition to clients. -...