2066 Customer Focus Jobs - Page 21

Job Location-chennai Role: Key Account Manager Role & responsibilities KEY TASKS Responsible for growing and leading active partnership with named large corporate customers. Proactively focus on long-term customer relationship development and profitable growth via new services and business expansion geographically Proactively developing co-operation with the customers and can build solutions that support customers' business, thus bringing added value and excellent customer experience to the customers. Need to be able to analyze customer information, such as their businesses, values and strategies, and to determine and lead required actions, by taking advantage of our organization and its kno...

About the role: As a Relationship Manager at Leap Scholar, your role is crucial in driving conversions within our lead pipeline through both voice and non-voice processes. You will collaborate closely with counsellors to facilitate the application and visa processing for students. Your responsibilities include maintaining continuous engagement with students, conducting follow-ups, gathering feedback, clearing doubts, and acting as a bridge between counsellors and students. The charter for this role will include: Student Onboarding: Engage with prospective students and guide them through the Leap Scholar learning journey and provide a detailed explanation of the features available in our port...

Roles and Responsibilities * Manage client relationships to ensure high levels of satisfaction, retention, and engagement. * Develop and implement strategies to drive customer success, loyalty, and growth. * Collaborate with cross-functional teams to deliver exceptional service and support. * Analyze client feedback and metrics to identify areas for improvement.

JOB PROFILE Position Key Relationship Manager Location West Zone Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Senior Executive Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Compa...

Walk-In Drive | Customer Success Executive (Telesales + Retention + Customer Support) | Earn 3-7 LPA! Location: Baner, Pune Walk-In Dates: 3rd Oct to 12th Oct 2025 (Sunday - Holiday) Time: 10:00 AM 5:00 PM Experience: 0 - 4 Years (Freshers Welcome) Type: Full-time | On-site Whats in it for You? Salary Package: 3 LPA - 7 LPA (Fixed + Incentives) Attractive Monthly Performance Bonuses Paid Training & Clear Growth Path Dynamic Startup Culture with Supportive Team On-the-Spot Offer for Shortlisted Candidates! Key Responsibilities Handle incoming customer queries via phone, WhatsApp & app chat. Help users understand meal subscriptions, deliveries & payments. Make outbound calls for plan renewals,...

Strategic Procurement & Vendor Management - Develop and execute the Bandwidth procurement strategy while managing end-to-end services and AMCs with global IT vendors. Identify, evaluate, and onboard global/corporate vendors aligned with organizational needs; negotiate pricing, contract terms, and SLAs. Establish and enforce procurement policies to ensure efficiency, cost-effectiveness, and fairness. IT & Infrastructure Procurement - Source and procure IT hardware and infrastructure, including Servers, dark fiber, and bandwidth solutions, Laptops, firewalls, software, and data centre accessories Manage AMC contracts for critical IT assets (Servers, ACs, DGs, UPS, safety systems, networking de...

As a Territory Sales Manager for Hitachi Energy's complete portfolio based in Kochi, Kerala, your responsibilities will include: - Achieving sales targets for the complete Hitachi Energy portfolio in the Kerala region under the Bengaluru Territory - Engaging in business development activities with technical specifications and establishing connections with top customers - Promoting and positioning the complete Hitachi Energy portfolio in various segments such as Industries, Utilities, EPCs, Distributors, OEMs, and New Channels - Developing, placing, guiding, and supporting Channel Partners for the sales of Capacitors, Grid Automation Relays, Dry DTs, and appointing new CPs in white spots of t...

As a Senior Manager in Java Development, you will be responsible for managing software projects for the development and maintenance of enterprise-class business IT applications in the Banking domain. Your expertise in SDLC Methodologies (Waterfall/Agile), estimation techniques, project planning using tools like Microsoft Project, risk management, and stakeholder management will be crucial for the success of the projects. You should possess a good understanding of the architecture of enterprise applications to troubleshoot environment issues effectively. Your hands-on experience in Java and J2EE platforms, including Spring, design patterns, Angular, UI frameworks, CI-CD, and Microservices Arc...

As a Jewellery Merchandiser at Chandi Bhandar, you will play a crucial role in ensuring that the product range aligns with customer demand while maintaining optimal stock levels, aesthetic displays, and smooth coordination between suppliers, designers, and the sales team. Your focus will be on boosting sales and enhancing the customer experience by ensuring attractive product presentation and availability. **Key Responsibilities:** - **Merchandising and Inventory Management** - Plan and manage the selection and sourcing of silver jewellery designs based on current trends and customer preferences. - Monitor stock levels, reorder products, and maintain an updated inventory to avoid overstockin...

Role Overview: As a Senior Style Associate in the Retail Stores department, you will lead by example to deliver exceptional customer experiences, drive sales, and ensure operational excellence. With a customer-focused mindset and adaptability, you will play a crucial role in understanding customer preferences, driving sales, and maintaining strong relationships with customers. Key Responsibilities: - Customer Focus: - Build and maintain strong customer relationships by understanding preferences and providing tailored solutions. - Address issues professionally and ensure customer needs are met. - Gather customer feedback to improve products and services while addressing concerns promptly. - S...

As a Department Manager at the company, your role involves overseeing the operations of a specific department. You will be responsible for various job-related activities and additional duties as assigned. **Key Responsibilities:** - Drive continuous improvement of workforce planning programs and processes by analyzing performance data, identifying trends, and recommending solutions for compliance issues. - Coordinate and oversee job-related activities by developing relationships with key stakeholders, supporting initiatives to meet customer and business needs, and monitoring progress towards goals. - Manage workforce planning projects by establishing priorities, developing action plans, and ...

As a Workforce Planning Analyst at the company, you will be responsible for various tasks including: - Contributing to the development and refinement of workforce planning models - Collaborating with senior team members to create and enhance Excel-based workforce planning forecasting and optimization models - Assisting in integrating these models into broader workforce planning tools and dashboards - Supporting project execution and organizational design efforts - Assisting in the planning and execution of workforce-related projects - Contributing to organizational design initiatives by gathering and analyzing internal and external data - Providing data-driven insights and recommendations - ...

As a Solution Lead (SL) for Workday at bp, your role is to own and drive a portion of the People & Culture (PC&C) Workday solution, ensuring efficient service delivery for the employees. You will be responsible for maintaining the health and operational integrity of your solutions/products, working collaboratively to deliver stable operations. Your key responsibilities include: - Ensuring compliance with regulatory requirements and business needs, such as data privacy and digital security - Collaborating with colleagues to ensure seamless integration of solutions/products across PC&C - Managing a prioritized backlog of changes, covering maintenance, fixes, and improvements - Developing and i...

Role Overview: As a Design Project Lead, your main responsibility will be to take care of the creation of designs and proto development of design collections. This includes design creation, pdis making, cad to final proto development, as well as mentoring a small team of designers. You will also be responsible for proposing design stories and ideas, conducting research work, and design trend forecasts. Additionally, you will be required to travel for product development and company events, and coordinate with various teams such as factory, vendors, and the brand team. Key Responsibilities: - Understand the brand's design aesthetic to help build differentiated product designs - Create and dev...

- **Role Overview:** As a part-time or full-time employee, you will be responsible for performing various tasks as per the job requirements. Your role will involve contributing to the success of the company by completing assigned duties efficiently and effectively. - **Key Responsibilities:** - Complete tasks and assignments according to the provided instructions. - Maintain a high level of accuracy and attention to detail. - Communicate effectively with team members and supervisors. - Meet deadlines and deliverables as required. - Adhere to company policies and procedures. - **Qualifications Required:** - Prior experience in a similar role is an advantage. - Strong communication skills, bot...

Hiring Customer Success Associate Gurgaon | WFO | 26K–29K CTC | 5 days working | Rotational shifts + cabs | Graduate/Fresher with excellent English OR 1+ yr intl. exp. | Apply: send CV sudhanshu@orricaedge.com Office cab/shuttle

Greetings, We have an excellent opportunity for Senior Manager - Technical Support professionals (14+ years) at Avalara Technologies, Pune . This leadership role requires managing managers and leading large technical support teams, while driving efficiency, customer satisfaction, and innovation through AI and automation initiatives . Senior Manager, Technical Support Reporting to the Director of Global Support Operations. The Senior Manager, Technical Support will lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfactio...

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this o...

About The Role Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Customer service experience in both Voice & Non-voice and blended process and where the agents should work as a consultant & resolve to employee queries What are we looking for? Commerce Graduate with splendid oral and written communication. Customer service experience with both Voice & Non-voice and blended process Stakeholder Management Customer Relationship Management Collaboration Effective Written and Verbal Communication Flexibility Issue Management Microsoft Office Roles...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Join STEM Play Labs! Were seeking a proactive, people-first multitasker to handle customer support, Shopify ops, and marketing. Perfect for those who love problem-solving, fast-paced teamwork, and shaping customer happiness.

Lead the planning and management of a diverse set of initiatives that result in the achievement of sustainable, transformational goals. Identify opportunities to drive process improvements through process mapping, simplification, working with cross functional leaders within and outside of CFN. Ownership of work streams to improve our service, customer engagement and operational activities and fostering a spirit of collaboration across teams. Provide strategic thought leadership for top priority customer journeys, including linkages and dependencies with groups within and outside of CFN. Developing and executing strategic frameworks for vaguely defined business problems and ability to turn th...

IBM is looking for a high-caliber customer facing engineering professional to join its Support Engineering team in Noida, India. This is an exciting opportunity to join a small team and have a direct impact on IBM’s fast growing business. This highly visible position will be an integral part of both the support engineering and Terraform Open Source/Enterprise teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. Reporting to the Manager, Support Engineering, the Support Engineer will be a key member of...

Educational Requirements Bachelor of Engineering,BCom,BBA,BSc,MSc,MCA Service Line Data & Analytics Unit Responsibilities Engage with Business / Stakeholders with status update on progress of development and issue fix Setup Standards related to Coding, Pipelines and Documentation Understand the requirements from the business and translate it into an appropriate technical requirement. Define key business problems to be solved; formulate high level solution approaches and identify data to solve those problems, develop, analyze/draw conclusions and present to client. Engage with Business / Stakeholders with status update on progress of development and issue fix Additional Responsibilities: EEO/...

Educational Requirements Bachelor of Engineering,BCom,BBA,BSc,MSc,MCA Service Line Data & Analytics Unit Responsibilities Engage with Business / Stakeholders with status update on progress of development and issue fix Setup Standards related to Coding, Pipelines and Documentation Understand the requirements from the business and translate it into an appropriate technical requirement. Define key business problems to be solved; formulate high level solution approaches and identify data to solve those problems, develop, analyze/draw conclusions and present to client. Engage with Business / Stakeholders with status update on progress of development and issue fix Additional Responsibilities: EEO/...