2632 Customer Focus Jobs - Page 21

Key Responsibilities: Oversee and execute renewal operations with accuracy and timeliness Communicate with existing customers to ensure smooth renewal processes Build positive customer relationships and address any renewal-related query.

To Get the faster Response please fill the google form below. https://forms.gle/ruGZ5ZjyZJtax3sf8 Key Responsibilities Customer Service Executives (CSE) Shiprocket We’re looking for passionate Customer Service Executives to deliver an exceptional seller experience at Shiprocket , India’s leading eCommerce logistics platform. You’ll handle daily seller queries, manage tickets and panel escalations, and ensure timely, high-quality resolutions by coordinating with internal teams. Responsiveness, ownership, and customer satisfaction will be your success mantra! What you’ll do: Manage inbound/outbound seller communication via calls, chats, and emails Resolve issues within defined SLAs and ensure ...

Logistics Executive The Logistics Executive will be responsible for managing logistics operations, ensuring efficient and timely movement of goods to meet business objectives. Based in Udaipur, this role requires at least 5 years of logistics experience, focusing on optimizing transportation, handling customs documentation, and coordinating with vendors and clients. The ideal candidate should have strong analytical and organizational skills, with experience in logistics. Key Responsibilities (KRA): Logistics Operations Management : Oversee and manage the complete logistics process for both domestic shipments, including coordination with carriers and forwarders. Customs & Regulatory Complianc...

About BU: Jeevansathi.com Jeevansathi.com is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The exclusive servicing team is a premium assisted matchmaking service which helps the premium customers find the right match (marriage) for themselves or their loved ones. The objective of this role is to...

As a Sales Executive at Brandistry, you will play a pivotal role in managing and nurturing client relationships. Your responsibilities will include: - Handling inbound and outbound calls effectively to address customer inquiries - Managing marketing queries across different platforms - Documenting client requirements accurately - Achieving sales targets - Managing data and maintaining product/service knowledge - Collaborating with team members to ensure client satisfaction Qualifications required for this role include: - Bachelor's degree in any discipline - Minimum [Specify number] years of experience in a customer-facing role, preferably in sales support or customer service - Excellent ver...

In this role at Medtronic, you will be responsible for providing technical support for the Hugo Robotic System at customer sites and demo sites. Your key responsibilities will include: - Providing field service support for Hugo Robotic systems - Handling installation and commissioning tasks - Ensuring the uptime of the Hugo Robotic system - Coordinating logistics related to Hugo spares - Maintaining the Demo Hugo system - Regularly visiting existing customers to maintain relationships and understand service gaps - Planning for spares inventory to support Hugo Robotics services in the ISC region - Ensuring completion of any FCA and quality guidelines from BU - Maintaining a dashboard of servi...

Job Overview: We are seeking a dedicated and data-driven Customer Success Associate to join our team. In this role, you will focus on improving the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs. You will conduct regular Business Reviews and Check-ins with customers, aiming to ensure satisfaction, retention, and growth. The ideal candidate will be proactive in identifying opportunities for improvement and driving positive change in customer relationships. Key Responsibilities: Monitor and Analyze KPIs: Track and analyze key performance indicators such as customer sentiment, engagement score...

Handle customer queries via live chat, email, or messaging platforms. Provide accurate, valid, & complete information to customers in timely manner Assist customers with product/service inquiries, troubleshooting, and issue resolution. 5/7 Work Days Required Candidate profile Excellent written communication skills in English Good problem-solving and active listening skills. Willingness to work in rotational shifts / night shifts (if required). 26k to 36k Salary + Incentive

As an Applied Scientist 2 at our team, you will have the unique opportunity to directly impact the lives of billions of individuals by working on strategic workloads like M365 Copilot App, Outlook, Teams, and Copilot Extensibility. You will be responsible for models and code running across tens of thousands of machines worldwide, while also focusing on powering workloads with AI and innovating on next-generation engineering infrastructure using AI. Your role will involve collaborating with other teams across Microsoft to build AI platforms, models, and products to enhance productivity scenarios. Key Responsibilities: - Master one or more subareas and gain expertise in a broad area of researc...

Ensure the customer focus and relevant business plans relate and come together in a local action plan that is operationally implemented and fulfilled. Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience where it is always for customers easy to shop. Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans. Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations. Responsible for identifying and removing hindrances in order to secure an easy buying experience, a po...

Kickstart Your Sales Career with Taashee! Are you an ambitious MBA (Marketing / Sales / Business Management) graduate ready to turn your passion into performance? We are looking for energetic Customer Success Associates to join our growing team in Hyderabad! Youll get hands-on experience in client engagement, consultative selling, and business development all while working in a fun, collaborative, and growth-oriented culture. Whats in it for you? Work with a dynamic, fast-paced team Mentorship from industry experts 5-day work week & insurance benefits Exciting growth and incentive opportunities If you are driven, communicative, and ready to grow this role is made for you! Send your resume to...

Job Title: Professional Services Consultant Location: Bangalore, India Experience: 8-10+ years Job Category: TECHNO-FUNCTIONAL Travel Required: NEED-BASED Position Type: Full Time Overview: As a Professional Services Consultant at Oloid, Inc., you will be vital in delivering exceptional customer outcomes. Collaborating closely with clients, you will deeply understand their unique needs to design, configure, and implement Oloid solutions that integrate seamlessly with their existing technology ecosystems. Your primary focus will be engaging with US-based Fortune 500 companies and their global subsidiaries. Role and Responsibilities: Facilitate requirement-gathering workshops to understand the...

Job description You will work on some of the most important Government customers in INDIA. Each customer will bring a variety of challenges and opportunities, demanding all of your skills and experience to engage across stakeholders and business processes. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing You will be managing customer opportunities from day one, in collaboration with your team, and be expected to build and sustain a pipeline of business across customer accounts, leveraging the full breadth of the VMware by Broadcom solutions portfolio. Making an impact early at VMware by Broadcom relies on 3 core elements. Estab...

Responsibilities: * Manage client relationships for long-term success * Ensure customer satisfaction through proactive engagement * Drive upselling opportunities through retention strategies

Prepare Documentation Index. Liaise with various departments and entities to collect the SharePoint location. Liaise with internal organizations to obtain project-requested documents. Review and verify revision update, Next Review Date, and use. Review and impose the use of agreed document formats and standards. Update the status of documents in the corresponding document Management tool. Complete documents by coordinating with various internal departments and effectively handling the revision management within the stipulated time. Assist Audits with documents during customer expediting visits and inspections. Report document status including document planning and outstanding documents using...

Roles & Responsibilities: 1) Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT's mission of providing career advancement opportunities. 2) Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including: Interest Creation: Generate interest in NIIT's programs. Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings. Sales Closing: Convert leads into customers by closing sales. Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale. 3) Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media...

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Roles & Responsibilities: Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT's mission of providing career advancement opportunities. Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including: Interest Creation: Generate interest in NIIT's programs. Product Demonstration: Effectively demonstrate the benefits and features of ...

You have 2-3 years of experience in a computer-related support or IT operational environment. You hold a recognized third level qualification in a computer-related discipline. Additionally, you possess one or more recognized industry certifications in PC, Network and Server support such as CompTIA A+, Server +, Network +, MCP in Windows 7/8/10. Your proficiency in written and verbal communication in English is commendable. Moreover, your experience with documentation and enhancing Standard Operating Procedures (SOPs) and other process documents is a key strength. As part of your responsibilities, you will: - Demonstrate good customer focus and maintain excellent timekeeping - Exhibit strong ...

Dear Candidate, Greeting from Trangile Services Pvt. Ltd. please find the JD for Customer Success Manager role. Experience: 10+ Years About the Role: We are looking for a dynamic and customer-focused Customer Success Manager with strong experience in either ERP Solutions” or “WMS solutions”. The ideal candidate will be responsible for managing client relationships, driving customer satisfaction, and ensuring seamless support and resolution across accounts. Key Responsibilities: Act as the primary point of contact for customers, ensuring timely resolution of issues and high satisfaction levels. Coordinate with internal teams to drive effective problem-solving and service delivery. Monitor cus...

Job Opening: Customer Service + Renewals (Thane Location) Shaadi.com is looking for enthusiastic professionals to join our Customer Service and Renewals team in Thane . Open Positions: 20 Requirements: Fluency in Hindi and Gujarati is a must Minimum 1 year of outbound customer service experience Minimum qualification: HSC passed Compensation: 20,000 in-hand salary + Attractive Incentives + PF (On-roll position) Work Schedule: 2 rotational offs (MondayFriday) Interested candidates can share their resume at prachi.b@peopleinteractive.in or contact 9326358461 .

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Total CollectR (a product of Total AI Systems Inc.) is a fast-growing SaaS startup revolutionizing the debt collection industry through automation, AI, and customer-centric design. Our platform helps businesses recover debt ethically and efficiently across 15+ digital communication channels improving collections while protecting consumer experience. Were a remote-first , product-driven company with teams across India, the U.S., and the Philippines. Our culture values ownership, speed, and clear communication, empowering every team member to make an impact. Reports To: Chief Technology Officer (CTO) Location: Remote Work Hours: US Central Time About the Role Were growing fast and we need an e...

The Role: Deputy General Manager - Operations Key Responsibilities: Leading, positioning and protecting performance of assigned portfolio assets, ensuring profitability through diligent, active and professional management Develop deep and long-standing relationships with existing and new tenants (across markets), lead tenant research with a target to construct a group of marquee clients/tenants across portfolio assets Lead the property teams (multi-asset) and work towards long-term positioning of portfolio assets as micro-market leaders providing best-in- class occupancy experience for tenants in our portfolio assets Oversee consistent, regular (monthly, quarterly and annually), and high- qu...

You will be working as a CRM Executive at Brandistry, a design and digital marketing agency known for its creativity, precision, and innovative strategies in propelling clients to new heights. Your role will involve managing and nurturing client relationships through effective communication, addressing marketing inquiries, and documenting client requirements promptly and accurately. The ideal candidate for this position should have strong communication skills, a customer-centric approach, and the ability to multitask efficiently. **Key Responsibilities:** - Handling inbound and outbound calls - Managing marketing queries - Documenting client requirements - Achieving set targets - Managing da...

Role Overview: As a Software Developer at Wipro Limited, your role is to design, test, and maintain software programs for operating systems or applications to be deployed at client ends, ensuring they meet 100% quality assurance parameters. Key Responsibilities: - Understand the requirements and design of the product/software, develop software solutions, and investigate problem areas in the software development life cycle. - Facilitate root cause analysis of system issues, identify ideas to improve system performance, and collaborate with functional teams. - Perform coding, determine operational feasibility, develop and automate processes for software validation, and modify software to fix e...