2632 Customer Focus Jobs - Page 2

Lead the Plywood Division; set strategy aligned to company goals; own profit center results; drive efficiency and cost control; develop teams; report to the Board; ensure compliance; track market trends; and build customer relationships.

Hiring Fresher & Experience candidates- Domestic voice Process Salary 14-17K Location- Chennai/Bangalore/Hyderabad Graduation not Mandatory Excellent English + Tamil/Hindi/Malayalam Call Revathi 9898014307 for more info. . . Required Candidate profile Required Immediate joiner. Ready to work from office. Good communication in English. Ready to work in customer support role. Call Revathi 9898014307 for more info. . .

Customer Success Associate Freshers with good Communications can apply.

Position Description: Customer Success Specialist (Tier 3) responsible for handling complex, high-priority customer issues that require in-depth investigation, data analysis, and collaboration with internal teams The Tier 3 Customer Success team acts as the final escalation point for customer issues before engineering involvement and plays a pivotal role in maintaining customer satisfaction, ensuring communication transparency, and enabling swift resolution This role requires strong analytical ability, technical acumen, and excellent coordination skills to serve as a bridge between customers, QA, and development teams Future duties and responsibilities List principle responsibilities Be avai...

The Deputy Manager for the Technical Centre of Excellence, designated as SH-TechnicalTraining-HCGA, plays a pivotal role in driving the technical training initiatives within the organization. This position requires a deep understanding of API and ISO standards specific to pipe manufacturing, ensuring that all training programs align with these industry benchmarks. The role involves leading with vision and maintaining a strong customer focus to ensure that training initiatives meet both organizational and client needs. The Deputy Manager is responsible for fostering a culture of continuous learning and development, promoting interdependencies among team members to enhance collaboration. Addit...

Role Overview: You will be responsible for executing HR administration processes such as onboarding, offboarding, data changes, and absence management. Your main tasks will include accurately updating the HR system, providing reports to stakeholders, and ensuring the highest data quality. Additionally, you will act as the first point of contact for employees, building relationships and delivering exceptional service. You will also work on streamlining internal procedures, collaborating with various HR teams, promoting HR programs, and assisting in the development and implementation of HR policies. Key Responsibilities: - Execute HR administration processes including onboarding, offboarding, ...

As a Home Connect Master Supervisor - Service Lead for Jio Home fiber in Behala area, your role involves driving home connect and care operations in the assigned territory. You will be responsible for sourcing and training technicians by collaborating with target colleges. Conducting classroom and on-the-job trainings for technicians, as well as mentoring and guiding them to enhance productivity, will be part of your daily tasks. Your primary focus will be on ensuring zero defect execution of home connect activity, driving home connect installation, and fault repair related SLAs, and ultimately ensuring customer satisfaction by adhering to processes as per company-defined SLAs. Key Responsib...

Role Overview: As a Tactical Buyer MEA SYSS Procurement at Emerson, your primary work location will be at Matrix Tower, Pune, India. In this role, you will be responsible for various procurement tasks including vendor management, purchase order creation, internal approvals, invoice reconciliation, and compliance activities. You will work closely with stakeholders such as Front Sales Office, Project Managers, Planners, Buyers & Suppliers to ensure quality, timely communication, and accurate tracking of procurement processes. Your strong understanding of supply chain and procurement processes, along with your ability to work with ERP systems, will be critical for success in this role. Key Resp...

As a Client Onboard Rep 5, you will be responsible for performing relatively complex assignments that have a direct impact on the business. You will work under little to no direct supervision, servicing an expansive range of products/services. Your role will involve applying your working knowledge of technical and professional principles, along with in-depth knowledge of team objectives. It is crucial to understand how your assigned duties contribute to the team/unit's work and how to coordinate efforts and resources to achieve function objectives. Your role will also involve ensuring quality and service for yourself and others, recommending new options to enhance productivity, and resolving...

Youll guide clients through the tailoring journey, capturing "wow" content with photographers and filming testimonials. You'll manage payments with elegance and create "delight" moments, blending high-end service with a closer’s mindset.

CUSTOMER EXPERIENCE Job Description Position : Customer Experience Organization Name : Sakthi Financial Services Industry : Banking and Financial Services Products/ Services : Locker Services, Deposits, Mutual Funds Responsibilities: Represent Sakthi Financial Services, its values and vision to all prospective customers and present our services/products Use CRM tools to engage customers, build trust in Brand Sakthi, and maintain lasting relationships Identify Customers Financial needs and to assist them in providing the right solution Promptly address customers complaints and issues Prompt follow-up with customers and assist them in discharging financial transactions to keep financials plans...

ANZ is looking for Customer service, Fraud and Scams First Responders Officer to join our team Roles and Responsibility Respond to customer inquiries and resolve issues professionally. Investigate fraud cases and identify patterns and trends. Develop and implement strategies to prevent scams and fraudulent activities. Collaborate with internal teams to resolve complex customer complaints. Analyze data and reports to identify areas for improvement in customer service and fraud prevention. Provide training and guidance to junior staff members on best practices. Job Requirements Strong knowledge of customer service principles and practices. Experience in fraud investigation and analysis. Excell...

ANZ is looking for Customer service, Fraud and Scams First Responders Officer to join our team Roles and Responsibility Respond to customer inquiries and resolve issues professionally. Investigate fraud cases and identify patterns and trends. Develop and implement strategies to prevent scams and fraudulent activities. Collaborate with internal teams to resolve complex customer complaints. Analyze data and reports to identify areas for improvement in customer service and fraud prevention. Provide training and guidance to junior team members on best practices. Job Requirements Strong knowledge of customer service principles and practices. Experience in fraud investigation and analysis. Excelle...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

Role Overview: The Head of Service will oversee all aspects of the after-sales service business, including workshop operations, customer service, parts & spares, warranty, staff management, and cost control. This leadership role demands a mix of technical knowledge, people management, process orientation, customer focus, and commercial acumen. Key Responsibilities: 1. Strategy & Planning: - Define and execute the service business plan in alignment with dealership/OEM targets. - Forecast demand, capacity planning, and resource allocation. - Analyze service performance metrics and drive improvements. - Develop pricing, discount, and campaign strategies for service jobs and accessories. 2. Work...

JOB DESCRIPTION Job Summary: If you are an engineering professional, Emerson has an exciting role for you! You will be supporting Asia pacific Interco project best costing team which Involves in technical specifications review of the project scope and pricing. In This Role, Your Responsibilities Will Be: Participates in quote strategy meeting. Review project scope and product selection based on application requirement Works with respective Region Sales and Project Management teams to ensure up-to-date documentation. Good understanding of common manufacturing practices and methods in the industry. Works with Sales & Operations Planning team to ensure up-to-date project listing. Strong collabo...

Roles and Responsibility Manage and oversee the daily operations of the section, ensuring efficient workflow and productivity. Lead and motivate a team of professionals, providing guidance and support to achieve goals. Develop and implement strategies to improve performance and customer satisfaction. Analyze data and metrics to identify trends and areas for improvement. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with company policies and procedures.

Role & responsibilities As a Website Onboarding Specialist, you will be responsible for ensuring a seamless and successful onboarding experience for new customers transitioning to Reliable Solutions' website and point-of-sale systems. You will play a crucial role in guiding customers through the website setup process and helping them realize the full potential of their Quilt Software platform. -Take ownership of the daily website submissions process, working closely with clients to ensure their websites are created according to their specifications and industry best practices. -Collaborate with clients to gather requirements, provide updates, and deliver completed websites on time. -Develop ...

Role & responsibilities Role Overview This role sits at the intersection of customer onboarding, relationship management, and problem solving . You will be responsible for ensuring new users understand, adopt, and get continuous value from faff. Youll work closely with the founders and be one of the first hires for this function. Key Responsibilities Onboard new customers via calls and explain how faff works Understand individual user needs and help them use the service effectively Act as a primary point of contact for assigned users Follow up post-onboarding to gather feedback and improve engagement Handle high-level customer escalations with empathy and ownership Continuously improve onboa...

Role Description: We are seeking a dynamic and results-oriented Business Manager to lead our Core Sales function. This role will be pivotal in driving net sales and generating new revenue by acquiring and managing corporate clients. The ideal candidate will bring extensive experience in field sales, client acquisition, and management, with a proven track record of supporting business objectives through effective sales strategies and client relationships. Key Responsibilities: ? Client Acquisition & Retention: Focus on acquiring new corporate clients and retaining existing ones within the specified region or market. Develop and execute strategies to achieve and exceed sales and revenue target...

.,Job Title: Customer Support Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and...

About the Company: A pioneer in the Employee Rewards and Engagement category, AdvantageClub.ai was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprint while delivering cutting-edge solutions to clients worldwide. AdvantageClub.ai boasts backing from visionary investors like Y Combinator, GrowX Ventures, and Axilor Ventures. We bridge the globe, catering to over 5 million users across 104 countries, from bustling US cities to Southeast Asian hubs and the vibrant markets of UAE and India. This translates to real impact, partnering with industry giants like Concentrix, HCL, T...

Your role National Sales Manager This role needs to be filled to ensure continuity of sales operations, OEM, Dealer, proper team management, and alignment with divisional business plans. Recruiting a replacement will help maintain customer coverage, support the sales team, and sustain ongoing business activities. This position reports to the Business Line Manager - Trident Pneumatics (Standard and Export). Responsibility : Refer the attahced Job Description. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Skills and Experience Result?oriented p...

JOB PROFILE Position City Head Location Chennai Reports to Regional Head Category Institutional Sales Reporting Level M6 Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fett...

As a Manager REL Customer Service at Siemens Mobility, you will play a crucial role in developing maintenance business in the Rail/Metro electrification area through maintenance contracts. Your responsibilities will include: - Developing Maintenance Business: You will be responsible for developing maintenance business in the Rail/Metro electrification area through maintenance contracts. - Bid Preparation: You will prepare maintenance bids based on KPI and bill of material. - Maintenance Planning: You will develop and implement maintenance schedules and plans as per the contract, coordinating routine maintenance, preventive maintenance, and critical failure analysis. - Emergency Response: You...