2632 Customer Focus Jobs - Page 19

Job Description: As a candidate with 3+ years of relevant experience in supervision of surface preparation & coating activity, your role will involve the following key responsibilities: - Conduct stage inspection of surface preparation and coating. - Ensure familiarity with obtaining PTW (Permit to Work) and providing Tool Box Talk. - Engage in interdepartmental interaction for various painting related activities. - Prepare Hazard Identification Documents and identify environmental related requirements. - Manage coating operator qualification. - Establish coating procedures. - Communicate with coating vendors for technical queries. Your key relationships within the organization will be with ...

Job Description Job Title : Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork. Key Responsibilitie s : Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces. Address customer queries effectively and escalate complex issues when required. Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning. Communicate product value effectively ...

Role: We are looking for an innovative experienced product leader with a track record for driving new product capabilities from concept to successful delivery and market leadership. This role will report to and work closely with the Chief Digital Officer and will be responsible for helping to guide the future of key areas of the benefits product portfolio. It will require leading a high-performance team of Product Managers to engage customers, execute strategy, and define roadmaps for the Benefits1.Government product portfolios. This role will also work with engineering and UX to deliver and guide the execution of deliverables to realize the business impact. The role is highly cross-function...

Own client relationships post-onboarding. Drive adoption, retention & growth through regular reviews, issue resolution, feature training & upsell opportunities. Collaborate cross-functionally & report client health, usage & satisfaction weekly. Required Candidate profile Graduate/MBA in Finance or Business with 2–6 yrs in Relationship/Account Mgmt or Customer Success in Fintech, Broking, or Wealth Mgmt. Experience in B2B SaaS or WealthTech platforms preferred.

Position Summary Were looking for a dynamic and entrepreneurial professional who thrives on building long-term client partnerships and managing the entire customer lifecycle. This role goes beyond routine account managementit requires someone who can deeply understand client requirements, propose a scope of services that aligns with Solique’s solutions, and ensure flawless execution across every stage of the relationship. We’re seeking an individual with both strategic foresight and operational discipline: someone who can craft tailored proposals, oversee delivery, and ensure client satisfaction while also managing critical aspects of invoicing and collections. The right candidate will be pr...

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Unified Payments Interface is an instant real-time payment system developed by NPCI to facilitate inter-bank transactions through mobile phone. Unified Payments Interface (UPI) Team is directly responsible for growth of UPI transactions at Paytm. Key Responsibilities Growth Strategy & Execution . Define and implement the...

Role Overview: As the External Data Assets Lead at Amgen, you will play a crucial role in optimizing spend and reuse of external data. Your responsibilities will include maintaining a data catalog with harmonized metadata to increase visibility, promote reuse, and lower annual spend. You will assess investments in external data and provide recommendations to the Enterprise Data Council for informed decision-making. Working closely with Global Strategic Sourcing and the Cyber Security Team, you will standardize contracting of data purchases and manage the lifecycle of data assets. Key Responsibilities: - Cataloging all external data assets and harmonizing metadata to enhance reuse and inform ...

As a Client Services Technical Consultant Senior at EY, you will have the opportunity to contribute to the global scale and inclusive culture of the organization, while utilizing your unique voice and perspective to help EY become even better. Join us to build an exceptional experience for yourself and contribute to creating a better working world for all. **Role Overview:** - You will be responsible for order management, portfolio management, system performance & reporting, IT & availability topics, reporting & interfacing, batch & job within the functional scope. **Key Responsibilities:** - Experience within the Asset Management industry or within FinTech supporting Asset Managers is prefe...

As an employee at RSA, you will be part of a globally recognized organization that provides trusted identity and access management services to thousands of organizations worldwide. RSA specializes in empowering security-first organizations in various industries to thrive in a digital world by delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. **Key Responsibilities:** - Execute validation & reconciliation and prepare control reports for critical data/processes - Prepare manual booking when necessary and assist Accounting Operations in reconciliation on a regular basis - Provide necessary reporting to finance partners such as GLs...

Hello, We are looking for people with passion, curiosity & conviction, people who are eager to break away from conventional roles and do jobs never done before. More About us - https://www.tataplayfiber.com/ What you'll be doing: To monitor and improve quality across various customer operations processes and customer touch points by means of regular and structured audit mechanism. Key Skillset: Strong Customer Focus Analytical & Critical Thinking Team player & ability to work in challenging work environment Data Mining and Analytics Attention to details What you'll bring to the team: Develop and enforce service quality standards and Key Performance Indicators (KPIs). Monitor network performa...

Operations management * Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises * Responsible for high level of customer satisfaction in the region or unit * Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery * Accountable for making sure that individual target setting and action planning takes place annually, and is followed up in regular reviews (Field Operations Management Model FOMM) * Accountable for cascading the FL and regional direction and targets to his/her team * Accountable for making sure that individual targets are defined in the beginning of the year and adjusted if n...

2-4 Years Immediate Joiners only Shift: US Shift Experience Required: 2+ years of CSM experience in SaaS support Role & Responsibilities: The Customer Success Representative is responsible for managing and nurturing customer accounts to ensure adoption, retention, and satisfaction with Client solutions. This role acts as a trusted advisor and the primary point of contact throughout the customer journey. Key Responsibilities: 1. Serve as the primary relationship owner for customers from deployment through the entire lifecycle. 2. Engage with at-risk customers to resolve concerns and guide them to a state of satisfaction and readiness for renewal or expansion. 3. Maintain regular engagement wi...

Walk-in Drive for - Information Retrieval Officer (IRO) Location: Swargate, Pune Key Responsibilities: Engage with customers over calls or other communication channels Ensure high-quality customer service with efficiency Details: Shift Timing : 9 hours per day Salary: 14,500 (In Hand) 18,500 CTC Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Experience : Freshers and experienced candidates are welcome Language Proficiency: Must be fluent in English and Marathi Availability: Should be comfortable working in rotational shifts There would be 2 offs in a week Additional Information: Immediate joiners preferred Training will be provided Apply Now ! Please submit your application if ...

Job Purpose and Impact The Food Safety and Quality Specialist will oversee food safety, quality assurance and regulatory related risks along the supply chain and define practicable solutions to minimize potential losses. This role requires to develop and maintain versatile commodity risk assessments and proactively assess risks of noncompliance and ensure risks are understood and controlled along the supply chain by delivering targeted operational efficiency and compliance. Key Accountabilities Analyze, review, and implement food safety and quality policies, procedures, regulations and customer & supplier standards Planning and monitoring commodities quality, food safety and compliance in co...

As the Product Manager at Lenskart, your primary responsibility is to ensure that the product aligns with the short-term tactical and long-term strategic goals of the company. You will collaborate with a skilled team of engineers, content writers, animators, and designers to guide the product through successful releases. Key Responsibilities: - Develop a product strategy and vision supported by real user interactions and data analytics - Prioritize a list of 10 items for the next release to ensure effectiveness and timeliness - Identify dependencies early on while working with Engineering, Content developers, and other product managers for a smooth release - Create a Product Requirements Doc...

Job Title: Customer Success Manager - Healthcare ATS Overview We are seeking an experienced Customer Success Manager to join our Healthcare ATS (Applicant Tracking System) team. The ideal candidate will have a strong background in client relationship management, SaaS product adoption, and customer retention with prior experience in ATS platforms. This role focuses on driving customer satisfaction, ensuring successful onboarding, and maximizing client value through proactive engagement and strategic partnership. Department: Talent Pathway Work Timings: 7:30 PM - 4:30 AM IST (Fixed Saturday & Sunday Week Offs) Work Location: Hyderabad, Noida Sector 62 (Work from Office) Compensation: As per Co...

• Manage and track follow-up activities with clients, ensuring that all customer interactions are recorded and addressed in a timely manner • Maintain and update CRM databases with accurate client information, transaction details, and interaction log Required Candidate profile Strong analytical and logical thinking with excellent attention to detail. Proficiency in MS Excel and PowerPoint is a must. Strong data management, reporting, and number-crunching abilities.

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Account Management, Customer Success Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Customer Success Manager (CSM) develops and manages the strategic relationship with our customers to promote a strong and trusted partnership. A successful CSM ensures our customers are rec...

1. Oversee and optimize the GTM platform tools stack, including Salesforce (Sales & Marketing Cloud), Seismic, Eloqua, Gainsight, and related systems 2. Collaborate cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions 3. Conduct regular platform audits, identify gaps, and implement process improvements to enhance operational efficiency 4. Provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts 5. Define and enforce best practices for system governance, data compliance, and security 6. Drive automation and standardization initiatives to improve business processes ...

Responsibilities * Collaborate with partners on strategy & execution * Manage partner network & relationships * Drive sales & customer orders * Measure & report performance metrics * Foster innovative solutions *Build strong relationship with clients Provident fund Assistive technologies Cafeteria

Answering customer questions about insurance policies Handling inbound and outbound calls (depending on LOB) Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information

Role & responsibilities Technical Support Provide first-level support for Microsoft Office tools (Excel, Word, PowerPoint), Microsoft SQL Server, networking, and internet-related issues. Assist clients with troubleshooting, configuration, and basic database queries. Document technical issues and resolutions in support logs. Collaborate with internal teams to escalate and resolve complex problems. Customer Relationship Management Build and maintain strong relationships with clients through regular communication and support. Understand client needs and provide tailored technical solutions. Conduct onboarding and training sessions for new users. Maintain accurate records in CRM systems and ensu...

Job Summary We are seeking a Product/Data Architect to join our Enterprise Data & Analytics team, focusing on Customer Success (CSOps) and Professional Services Operations (PSOps) . In this role, you will partner with both IT and business stakeholders to transform raw data into actionable insights that drive strategic decisions and enhance customer outcomes. You will design robust data models, architect scalable dataflows, and explore innovative technologies — including advanced analytics, data science, and machine learning — to maximize the value of our data assets. Your work will shape how our teams leverage data to improve operational efficiency, customer engagement, and business performa...

We are seeking highly motivated Customer Success Executive fluent in Hindi, English, and Malayalam . Youll be the go-to contact for our hotel clients, ensuring smooth onboarding, ongoing success, and strong adoption of the HotelOpsAI platform.

Job Title: Part-Time Travel Advisor (Holiday Packages Sales) Tagline: Pack your skills & join the travel revolution! Location: Remote / Work from Home About the Role: We are seeking a motivated and customer-oriented Part-Time Travel Advisor to join our team. This role offers flexible working hours, making it ideal for individuals who wish to balance other commitments while pursuing their passion for travel. The ideal candidate should have prior experience in client interaction, a love for travel, and strong sales acumen. You ll play a key role in helping customers plan their dream holidays from understanding their travel needs to recommending and booking the perfect packages. Key Responsibil...