2066 Customer Focus Jobs - Page 19

Job Description Job Title : Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork. Key Responsibilities : Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces. Address customer queries effectively and escalate complex issues when required. Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning. Communicate product value effectively t...

About the Role We are seeking a dynamic and strategic Senior Manager - Product Marketing to join our growing Product Marketing team. In this role, you will be instrumental in shaping our go-to-market strategy, creating messaging & positioning, driving product launches and delivering Sales enablement for Innovaccers products. You will work closely with product management, sales, customer success and marketing teams to execute your responsibilities. A Day in the Life Conduct research and interviews to stay on top of market insight Create compelling messaging and positioning for our products, translating complex technical features into clear value propositions for the healthcare industry Lead p...

Product Management at Innovaccer Our product team is a dynamic group of skilled individuals who transform ideas into real-life solutions. They mastermind new product creation, development, and launch, ensuring alignment with the overall business strategy. Additionally, we are leveraging AI across all our solutions, revolutionizing healthcare and shaping the future to make a meaningful impact on the world. About the Role We at Innovaccer are looking for a Product Manager to build products that will have real and large-scale impact. You will manage the end-to-end product lifecycle: conceptualize, prioritize requests and requirements from multiple internal and external stakeholders, and drive p...

Job Summary The position is responsible for leading the sales department and driving customer growth. Develop market penetration strategies, plan advertising campaigns, offerings to retain existing customers and expand the customer base. The individual will oversee all sales activities, operations, customer care, and support systems. They assess the department's effectiveness, identify errors, and make necessary changes to achieve profitability, sales targets, and overall business goals. Additionally, the role plays a strategic part in developing company strategies, leading sales channels, and achieving revenue and profitability targets. They also analyze sales performance, competitors, and ...

Account Management: • Be the single point of contact and work closely with our operator partners in country and ensure perfect alignment with their objectives. • Engage with senior executives at our operator partners and present high-level strategic objectives and drive sign-offs • Interface with our technical counterparts on the technical details for deployments and service rollouts. User Growth and Engagement: • Strategize and plan service marketing activities to drive consumer adoption and usage of U2opia Mobile portfolio of services. • Creatively think of new ways to grow the U2opia Mobile services virally through feature and product innovations as well as below-the-line marketing campai...

The Programme Manager will be positioned within the Customer Value Stream, collaborating closely with the director and sub-stream leads to drive key programmes effectively. This position necessitates collaboration across numerous cross-functional teams while maintaining accountability to senior collaborators. The candidate must possess extensive experience with diverse delivery methodologies and demonstrate adaptability in tailoring approaches based on situational demands and customer requirements. Purpose of Role: The Programme Manager holds overarching responsibility for programme delivery by partnering with sub-stream leads in a functional capacity supported by the Head of Portfolio & Str...

Hiring Fresher & Experience candidates- Domestic voice Process Salary 14-17K Location- Chennai/Bangalore/Hyderabad Graduation not Mandatory Excellent English + Tamil/Hindi/Malayalam Call Nisha 9898014365 for more info. . . Required Candidate profile Required Immediate joiner. Ready to work from office. Good communication in English. Ready to work in customer support role. Call Nisha 9898014365 for more info. . .

Responsibilities: * Manage customer success from onboarding to retention * Ensure client satisfaction through regular communication * Drive software sales within domestic & Indian markets

As a Business Development Manager (BDM) at the company, your primary responsibility is to achieve your annual revenue quota for the Region you are assigned. To excel in this role, you must possess a strong knowledge of IT solutions. This position demands a high level of customer focus, presents challenges, and is result-oriented. It is essential to have experience in collaborating with cross-functional teams and working in a dynamic, growing organization. **Key Responsibilities:** - Manage and retain revenue in defined accounts within the North region. - Drive business development in a B2B environment within the IT sales segment. - Act as a hunter to identify and generate new business opport...

Role Overview: As an experienced and driven Sales Representative, you will be joining a dynamic team with a proven track record of sales success and a passion for delivering exceptional customer service. Your ability to build strong, long-lasting client relationships will be crucial in this role. Key Responsibilities: - Identify and prospect new business opportunities through cold calling, networking, and lead generation. - Develop and maintain relationships with key clients, understanding their needs and offering tailored solutions. - Present and demonstrate product/service features to potential clients. - Achieve and exceed individual sales targets and contribute to team sales goals. - Neg...

As a Technical Writer at AVEVA, you will play a crucial role in collaborating with skilled software engineers to write and publish technical documentation for our products and solutions. You will research and transform complex technical concepts into user-oriented information to meet the needs of both non-technical and technical audiences. - Learn complex work through self-learning, training, and shadowing seniors - Work under minimal supervision on advanced, unstructured, and complex tasks - Improve the quality of content, adhere to established standards and guidelines, and deliver on time - Design, develop, review, and publish high-quality technical documentation - Experience working with ...

Role Overview: As an Onboarding Specialist at FitnessForce, located in Mumbai with some work from home flexibility, your main responsibility will be to guide new fitness clubs through implementation, training, and launch success onto FitnessForce. You will utilize your analytical skills and excellent communication and interpersonal skills to ensure a seamless onboarding experience. Key Responsibilities: - Manage onboarding for new customers across the MENA region, from account setup to go-live - Deliver personalized training sessions for clients" teams - Act as the main point of contact during onboarding, ensuring milestones are met - Collaborate with sales and support to ensure a seamless c...

As a Product Support Manager, your main responsibility is to manage, guide, and coach a Product Support team, mainly supported by contract resources. You will enable the health and technical direction of the systems under your responsibility, in collaboration with Subject Matter Experts (SME) and Points of Contact (POCs) within the respective Application/Technology Development Tracks. Your role will involve active contribution from contractors to advance and develop the team. Working closely with other leaders, stakeholders, and FinTech teams, you will ensure smooth product support for various technologies and applications to provide stable and scalable application performance for all fintec...

As a Senior Process Executive specializing in Order Management at Infosys BPM Ltd., you will be responsible for managing the full lifecycle of orders, ensuring high quality, customer satisfaction, and zero escalations. Your role will involve handling customer queries efficiently, maintaining quality standards, and engaging with cross-functional teams for seamless order processing. Additionally, you will be expected to identify process gaps, suggest improvements, and work across various shifts for operational support. **Key Responsibilities:** - **Order Lifecycle Management:** Handle order entry, modifications, holds management, and deal renewals. - **Customer Interaction:** Efficiently addre...

As a technical writer at Red Chilli Solutions working on a contract with SAP Labs India, your role will involve the following responsibilities and qualifications: **Role Overview:** You will be responsible for creating structured multi-media user assistance content, including product documentation, graphics, and videos. It is essential to ensure the quality of the content by adhering to standards and guidelines. Researching and defining technical and business terminology will be part of your tasks. Collaboration with a cross-functional team comprising developers, product owners, and other user assistance developers is expected. Showing a strong customer focus, willingness to extend knowledge...

About the Company: A pioneer in the Employee Rewards and Engagement category, AdvantageClub.ai was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprint while delivering cutting-edge solutions to clients worldwide. AdvantageClub.ai boasts backing from visionary investors like Y Combinator, GrowX Ventures, and Axilor Ventures. We bridge the globe, catering to over 5 million users across 104 countries, from bustling US cities to Southeast Asian hubs and the vibrant markets of UAE and India. This translates to real impact, partnering with industry giants like Concentrix, HCL, T...

Job Title: Customer Success Manager Location: Mumbai Central Working Days: Monday to Saturday Working Hours: 10:00 AM 7:00 PM Salary: ?10 LPA ?12 LPA Experience: 79 years Job Purpose To lead and manage team performance, drive process improvement initiatives, ensure customer satisfaction, and deliver high-priority tasks as assigned by management, contributing to the organization's operational efficiency and business objectives. Key Responsibilities Team Management Oversee daily operations and manage employee productivity levels. Provide leadership, coaching, and mentoring to the team to enhance skills and efficiency. Conduct regular performance reviews and implement development plans. Process...

Job Description: Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy and completeness of information. Analyze customer data to identify trends and insights that can drive business decisions. Customer Support: Serve as a point of contact for customers, responding to inquiries and resolving issues in a timely mann...

As a TPM Operational Management & Oversight professional, you will be responsible for the following key activities: - Perform data analysis of large data sets using Excel formulas to monitor business process efficiency and support data analysis initiatives. - Support the compilation of reports in PowerPoint for regional boards on TPM compliance, updates, and addressing concerns. - Manage operational and oversight activities for internal third-party relationships to ensure governance, risk, and controls are completed in a timely manner. - Act as a subject matter expert (SME) for senior stakeholders and team members to clarify TPM internal third-party framework in alignment with the Third Part...

As a Customer Engineer at Lutron's Global Service & Experience Center in Gurgaon, you will play a crucial role in delivering training sessions and content for Solution providers, Designers, Architects, and Customer-facing professionals. You will also conduct hands-on demonstrations of Lutron Systems, administer certification programs, and ensure a seamless Customer Experience at the Gurgaon office. Your technical expertise will be key in providing support to internal and external stakeholders and updating training content to align with new products and industry standards. Gathering feedback and enhancing materials based on participant input and industry trends will be essential for continuou...

Job Description Position Overview We are looking for a Customer Success Manager who can play a pivotal role in driving the success of our selected customers, specifically in the Public Sector, by overseeing how they are onboarded with Autodesk products and solutions, expanding their impact, and strengthening the partnership we have with government entities and industry governing bodies to shape the transformation of Indias various industries, including Architecture, Engineering, Construction, Manufacturing, and key industries where Autodesk has a market presence. In this role, you will manage your own portfolio of customers, primarily in the Public Sector, working directly with them to co-cr...

Job Title: Associate Editor, Discover Journals Location: Pune/Beijing/Shanghai/Nanjing, Hybrid working model Closing Date: Oct 8th, 2025 About The Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we...

CADILA HEALTHCARE LIMITED About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero-calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across I...

About The Role The Digital CSM is responsible for overseeing the entire customer lifecycle by leveraging technology, automation, and data to create a seamless experience across onboarding, adoption, and renewal phases You will proactively engage with customers digitally, ensuring they receive value and meet their goals without the need for constant one-on-one communication This role is key to scaling our customer success efforts and optimizing engagement while maintaining the human touch What Youll Do Digital Engagement Strategy: Develop and execute a proactive digital communication strategy for customer segments, focusing on volume accounts Ensure each stage of the customer journey is optim...

You ll manage a diverse portfolio of EMEA customers and be a key driver of Sitetracker s scale strategy shifting from traditional high touch to efficient, repeatable engagement that still feels personal and delivers measurable outcomes. You ll collaborate with Implementation, Product, Support, and Sales to keep accounts moving, unblock friction fast, and translate product capabilities into business value. Over your first year you will: establish a scalable communication strategy; analyze adoption, value, and retention risk across accounts and create/execute formal plans to address them. You will position Sitetracker s solution to customer business needs ensuring stakeholders clearly see the ...