2066 Customer Focus Jobs - Page 18

Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus: Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to...

Title – Store Manager Reporting to – Area Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibili...

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focusDriving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with custom...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Summary: We are looking for a proactive and customer-focused Customer Success Manager (CSM) to join our growing team. In this role, you will serve as the primary point of contact for our clients post-sale, ensuring a smooth onboarding, driving product adoption, and fostering long-term customer satisfaction and retention. You will work closely with sales, product, support, and marketing teams to ensure customer goals are met and value is continuously delivered. Key Responsibilities: Customer Onboarding: Lead new customer onboarding processes, ensuring smooth handoffs from sales and setting clear expectations. Relationship Management: Build and maintain strong, long-lasting customer relati...

Walk-in Drive for - Information Retrieval Officer (IRO) Location: Swargate, Pune Key Responsibilities: Engage with customers over calls or other communication channels Ensure high-quality customer service with efficiency Details: Shift Timing : 9 hours per day Salary: 14,500 (In Hand) 18,500 CTC Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Experience : Freshers and experienced candidates are welcome Language Proficiency: Must be fluent in English and Marathi Availability: Should be comfortable working in rotational shifts There would be 2 offs in a week Additional Information: Immediate joiners preferred Training will be provided To Apply..? Contact For more details HR Aditya...

You will be responsible for generating sales and increasing the business volume of Trailer Axles & Trailer Components from Distributors and Trailer Manufacturers. Your key responsibilities will include: - Generating orders of Trailer Axles and components from Authorized TML Trailer axle Distributors / Trailer Manufacturers to increase sales revenue. - Meeting with Trailer Manufacturers to create demand for TML trailer axles and components. - Driving Distributor Sales and increasing the retail Market Share of TML Trailer axles and components. - Collecting competition data in the Trailer marketing Industry. - Meeting Key Account Trailer Customers to generate demand for TML Trailer axles. - Con...

As a Parts Information Graphics Specialist at Caterpillar Inc. in the TIS department, your main responsibility is creating and optimizing high-quality 3D models for dealer-facing applications used by service personnel in the field. You will be involved in building complete product model files, identifying and reusing components, and evaluating new graphics technologies. Key Responsibilities: - Create and optimize lightweight high-quality 3D models meeting production targets - Access CAD files and build complete product model files covering various systems - Identify and reuse "like or similar" components for maximum productivity - Evaluate new graphics technologies and define requirements fo...

As a Sales Coordinator at Visionova, your role will involve coordinating the sales orders received from clients. - Customer Engagement and Follow-Ups - Exhibition and Event Management - Export and Order Management - Production and Logistics Coordination Qualifications Required: - Communication & Interpersonal Skills - Attention to Detail & Problem-Solving - Self-Management & Time Management - Planning & Organizing - Customer Focus - Taking Initiative Visionova is a company that provides a range of eco-friendly products including tissue, wraps, foil, baking aids, personal hygiene, and cling.,

As a Quality Leader at Ingersoll Rand Inc., located in Ahmedabad, you will play a crucial role in overseeing and enhancing quality management systems within the manufacturing operations. Your responsibilities will include leading quality assurance and control processes to ensure compliance with industry standards, driving continuous improvement initiatives, and meeting customer expectations to enhance product quality. **Key Responsibilities:** - **Quality Management Systems (QMS)** - Develop, implement, and maintain the QMS in accordance with ISO standards and industry best practices. - Monitor compliance with internal procedures and external regulations. - Ensure timely closure of audit poi...

As a Corporate Sales professional at Anand Rathi Insurance Brokers Limited, your role involves driving business growth through active engagement with corporate clients. By understanding their risk profiles, you offer insurance solutions that align with their business objectives. Your key responsibilities include: - Client Relationship Management: - Build and maintain strong relationships with corporate clients by understanding their insurance needs and offering tailored solutions. - Act as the main point of contact for clients, ensuring timely responses to inquiries and concerns. - Sales Target Achievement: - Set and achieve ambitious sales targets by identifying new business opportunities a...

Role Overview: As a Sales Executive at the company, your primary responsibility will be to sell a wide range of Canon products such as Copiers, Scanners, Multi-Functional Devices, Software Solutions & Managed Document Solution (MDS). Your role involves creating and executing a sales plan, establishing connections with key stakeholders, and providing solutions for office imaging needs. Key Responsibilities: - Create a sales plan based on existing accounts, potential in different verticals, and territory, and provide effective reporting. - Plan penetration in listed accounts or find new accounts, establish connections with key stakeholders, and build relationships to expand business. - Reach o...

Your role as a Finance Transformation Leader at Koch Global Services involves leading, mentoring, and developing a high-performing team responsible for the P2P process. You will be tasked with driving efficiency and accountability within the team, as well as implementing transformation initiatives to improve the P2P process in alignment with organizational goals. - Identify inefficiencies in the P2P process - Implement best practices to enhance efficiency - Collaborate with key stakeholders from various departments - Manage transformation projects effectively - Evaluate and implement technology solutions for process improvement - Ensure smooth adoption of new processes and technologies throu...

As part of bp, a leading energy company, you will play a crucial role in the People, Culture & Communications (PC&C) function, which aims to create a diverse, inclusive, and customer-focused culture. Your responsibilities will include: - Daily monitoring of inbound integration and associated error reports. - Providing documentation and knowledge sharing to meet audit requirements. - Offering direction and solutions for problem identification and resolution. - Serving as an escalation point between vendor partners and bp for process issue resolution. - Collaborating with product owners to resolve integration failures and identify IT/Solutions issues. To excel in this role, you should meet the...

As a Key Territory Manager at Niva Bupa Health Insurance Company, your role is crucial in enabling the achievement of key business outcomes, building a quality Agency, ensuring adherence to all statutory and compliance requirements, and driving the people agenda to achieve desired people outcomes. Your primary responsibilities include: - Owning the business plan for the branch, including top-line and bottom-line targets for the team - Internalizing the management philosophy and business strategy of the company and effectively driving it in the branch - Engaging, motivating, and ensuring the productivity of the existing team of Agents by fostering strong relationships with them - Constantly i...

Job Overview We are looking for a proactive and target-oriented Senior Sales Executive to join the KodNest Sales Team. The ideal candidate will have experience in B2C calling, a proven ability to convert leads into customers, and a strong passion for helping individuals make informed decisions about their career growth. In this role, you will play a pivotal part in driving our sales efforts, contributing directly to the organization's success while providing excellent customer experiences. Key Responsibilities Lead Conversion Conduct outbound calls to prospective customers, providing detailed information about KodNest's offerings. Build rapport with potential customers to understand their ne...

Role Overview: As a German Language Specialist at the Bengaluru location, you will be responsible for processes and invoicing customer orders in accordance with agreed contracts. Working in a fast-paced and challenging environment, you will ensure timely completion of tasks while maintaining attention to detail and quality. Your role will involve monitoring contracts and business terms to mitigate Oracle's risk. Key Responsibilities: - Excellent communication skills in German, both written and verbal - Ability to work effectively under time-critical deadlines - Effective management of multiple tasks and priorities with attention to detail - Quick adaptation and acquisition of new skills - Wo...

JOB PROFILE Position Senior Centre Head Location South Reports to Area Manager Category Institutional Sales Reporting Level M7 Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture betwee...

Job Title : Sr Advisor - Account Management Location : Kolkata, West Bengal (Work from Office) Shift : 2:15 PM 11:30 PM (MonFri) | Alternate Saturdays till 7:30 PM| Home drop provided Company : Salescom Services Private Limited About the Role Are you passionate about high-octane sales, cutting-edge technology, and building lasting customer relationships? Join our fast-growing UK-based technology business as a Senior Account Manager, where you’ll engage with our customers across the UK to enhance their telecom and IT services. You’ll be responsible for: Conducting periodic account checks with existing UK customers Driving revenue assurance and account enhancement Upselling and cross-selling a...

Project Role : Financial Planning & Analysis Representa Project Role Description : Drive performance, strategic analysis and identification and correction of financial or operational concerns. Provide financial analysis to aid in decisions pertaining to the profitability and financial health of the organization. Must have skills : SAP FI S/4HANA Accounting Good to have skills : SAP FI S/4HANA Central FinanceMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Financial Planning & Analysis Representative, you will engage in a dynamic environment where you will drive performance and conduct strategic analysis. Your typical day will ...

What you will do The Senior Associate position offers a unique opportunity to join a fun, innovative engineering team within the Enterprise Data Strategy and Engineering (EDSE) organization. Youll work on building next-generation capabilities and services in Data and AI using innovative open-source software, frameworks, tools, and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives, ensuring alignment with organizational priorities. As a senior associate, for business performance, you will monitor departments performance looking at various projects, initiative and ongoing work to track and report the insi...

The Field Medical Excellence Operations Manager plays a critical role in providing operational support, systems management, and data-driven insight generation to advance the effectiveness of Amgens Field Medical teams. The role focuses on ensuring excellence in CRM platform operations, training delivery, system enhancements, analytics generation, and process continuity across global teams. Reporting to the Senior Manager, Field Medical Excellence Operations at AIN, this position supports daily operations, system optimization, and user experience. The ideal candidate demonstrates technical depth, a continuous improvement mindset, stakeholder engagement capabilities, and a high commitment to q...

We are currently looking for a versatile Customer Success Manager with expertise in Salesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal...

www.rentomojo.com About The Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value-conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do ,...

www.rentomojo.com About The Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value-conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do ,...