2632 Customer Focus Jobs - Page 16

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Responsibilities: * Manage customer success through focus on retention & growth * Maximize revenue via upselling & renewals * Handle calls with technical expertise & feedback collection Work from home Sales incentives Performance bonus Provident fund Career break/sabbatical Disability inclusion hiring program

Job Title: Customer Service Executive with Pre-Sales Knowledge Location: Khar West, Mumbai (2 mins from the station) Working Hours: 11:00 AM to 8:00 PM (Monday Week Off)

ensure correct goods labelling manage theft prevention ensure compliance with purchasing and contracting regulations adhere to organisational guidelines apply procurement maintain relationship with suppliers apply health and safety standards maximise sales revenues ensure customer focus manage budgets manage staff maintain relationship with customers Required Abilities: Great communication skills Good at manual work Creative vision Ability to wor

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

JOB POSITION : SALES EXECUTIVE AND CUSTOMER SUCCESS EXECUTIVE Job location : 418 & 419, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 SALARY : UPTO 25K Kick start of you career with us !!! Key Responsibilities Generate new business opportunities through cold calling, networking, and referrals Manage complete sales cycle from lead generation to deal closure Build and maintain relationships with key decision makers in target companies Conduct product demonstrations and presentations to prospective clients Achieve monthly and quarterly sales targets as assigned Maintain accurate records in CRM system and provide regular sales reports Participate in trade shows, exhibitions, and ind...

Customer Success Associate / Account Manager About the Role : We are looking for a Customer Success Associate (CSA) / Account Manager who will act as the primary point of contact for our assigned customer accounts. The role involves managing end-to-end customer relationships, addressing queries within 24 hours, and ensuring seamless service updates through calls and emails. If you have proven experience in customer service and account management, along with excellent communication skills, we want to meet you! Experience: 1+ years Education: Graduate Salary: 25,000/month (CTC 3,36,000/year) Working Days: 5 Languages: English & Hindi (Fluent) Job Role Manage assigned customer accounts end-to-e...

As a Sales Associate at Lenskart, your role involves providing the best customer experience in the stores by delivering high standards of selling services to Lenskart customers. You play a pivotal role in driving the revenue achieved by the store. **Responsibilities:** - **Customer focus:** - Greet and welcome all walk-in customers, guiding them toward the clinic and promoting the free eye check-up. - Conduct stock takes, maintain sales floor standards, and handle day-to-day operations. - Possess a basic understanding of the POS system to ensure effective transaction processing. - Dedicate yourself to customer satisfaction and go above and beyond to resolve any customer concerns. - **Product...

As a candidate for the position, you should have at least 3+ years of relevant experience in supervising surface preparation and coating activities. Your responsibilities will include: - Conducting stage inspections of surface preparation and coating - Familiarity with obtaining Permit to Work (PTW) and conducting Tool Box Talks - Interacting with various departments for painting-related activities - Preparation of Hazard Identification Documents and identifying environmental requirements - Qualifying coating operators - Establishing coating procedures - Communicating with coating vendors for technical queries You will be expected to engage with internal departments such as Execution and QA/...

You have a solid understanding of body repair & painting technology. You are capable of forecasting business and budget for the body shop department, including infrastructure, travel & entertainment, and manpower. You excel at driving productivity and improving Turnaround Time (TAT) to meet Original Equipment Manufacturer (OEM) standards. Monitoring costs and optimizing them to align with industry standards is one of your strengths. You are familiar with DMS, mEES, and other necessary IT tools for daily operations. Keeping up with cleanliness and hygiene standards is important to you. You possess knowledge of the insurance claim process and always prioritize customer satisfaction. **Key Resp...

As a Team Leader-Operations at Sagility, your role involves assisting in managing overall account performance and financial profits by coaching and developing Sr. Process Consultants to deliver quality performance. Your primary responsibility will be to oversee the day-to-day Claims Administrations to ensure successful operations. **Roles & Responsibilities:** - Provide day-to-day leadership, coaching, and development support to direct reports (Sr. Process Consultants). - Review operating statistics regularly to ensure Client and Organization goals are being met in areas of service quality and timeliness. - Identify areas of process improvement and collaborate effectively within the organiza...

Job Description Customer Focus Understand customer needs and preferences to recommend suitable jewelry pieces. Address customer queries effectively and escalate complex issues when required. Sales Mastery Demonstrate knowledge of product categories, including features, benefits, and competitive positioning. Communicate product value effectively to customers. Support the store in achieving store targets. Stay updated with the latest collections, and promotions. Flexibility and Change Management Adapt to varying shift timings and store requirements. Be open to transfers within the cluster area as per business needs. Exhibit punctuality and readiness to take on additional responsibilities when ...

ABSYZ is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and customer...

Team Computers Pvt Ltd is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, market...

Customer Service Representative • Salary up to 30,000 • Hiring HSC freshers or candidates with 6 months experience • Location: Navi Mumbai, Thane, Vashi, Vikhroli • Good communication skills required • Handle customer queries and provide timely resolutions • Maintain a positive and professional customer experience • Fast learner with basic computer knowledge • Work from office only • Full-time customer service voice process opportunity

Responsibilities: * Maximize customer satisfaction & retention * Ensure timely onboarding & training * Collaborate with sales team for expansion opportunities * Manage client relationships from signup to renewal Health insurance Provident fund Annual bonus

As part of this role, you will be responsible for overseeing planning, execution, and tracking of multiple data management engagements with demonstrated Thought Leadership. Your strong technical delivery experience will enable you to provide hands-on support to the team in architecture, data model review, and technical problem-solving. You should be proficient in end-to-end DWBI implementation on Cloud platforms such as AWS/Azure and have extensive experience working with US and EU pharma datasets. Key Responsibilities: - Oversee planning, execution, and tracking of multiple data management engagements - Provide hands-on support to the team in architecture, data model review, and technical p...

As an Optometrist at Lenskart, your role goes beyond just performing eye check-ups. You will be responsible for providing technical expertise, conducting eye-checks, dispensing, and diagnosing eye conditions, as well as actively engaging in sales to ensure a seamless customer experience. **Key Responsibilities:** - Greet and welcome walk-in customers, guiding them towards the clinic for a free eye check-up - Conduct stocktakes, maintain sales floor standards, and perform day-to-day tasks to enhance the shopping experience - Utilize the POS system proficiently for effective transaction processing - Prioritize customer satisfaction by addressing and resolving any concerns they may have - Follo...

As an experienced SAP MM Lead with strong functional expertise in S/4HANA and extensive exposure to AMS Support, your role will involve leading support activities, driving process improvements, and ensuring smooth operations for global business users. You will need to lead the SAP MM support team, monitor workload distribution, ensure SLA compliance, and act as a key contact for business stakeholders to ensure high customer satisfaction. Your key responsibilities will include: - Leading SAP MM support team and ensuring timely resolution of tickets - Monitoring workload distribution, SLA compliance, and quality of deliverables - Providing expert-level functional support for S/4HANA Materials ...

As a candidate with 3+ years of relevant experience in the supervision of surface preparation & coating activities, your role will involve the following key responsibilities: - Conducting stage inspections of surface preparation and coating processes. - Ensuring compliance with Permit to Work (PTW) procedures and conducting Tool Box Talks. - Collaborating with various departments for painting-related activities. - Creating Hazard Identification Documents and identifying environmental requirements. - Qualifying coating operators and establishing coating procedures. - Engaging with coating vendors to address technical queries. In terms of key relationships, you will primarily interact with the...