2632 Customer Focus Jobs - Page 13

About the Team : The recruiting team at Meesho hires top talent while delivering a great candidate experience. Talent advisory, branding, market positioning, sourcing, leveraging the most advanced recruiting tools are some of the things we do to deliver our key OKRs. Ethics, hard work, innovation, data-driven and customer centricity forms the foundation of this function. We are a great team to work with, ideate with and to have fun with. About the Role: Hiring top talent from universities is an important part of our talent strategy. This is a long term plan and it takes a significant amount of investment (all forms) to build the right brand, right relationships and to attract the right talen...

Job Title- Executive - Customer Success/ Client Relations (off-roll) Employment type- Third Party payroll Vertical - Data & Capability (ertswhile GIX) - Operations Hub Location – Mumbai Experience- 1 to 3 years Job Description Functional Responsibility / Domain Related Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix). Through trainings & product demo’s increase the users & usage of the CRISIL research services in the defined territories/regions/client segments. Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corpora...

About The Role Skill required: Marketing Operations - Social Media Sales & Marketing Designation: Client Account Mgmt Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? "Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.We are looking for a motivated and customer-oriented Sales Practitioner to ...

Providefirst-level support for Microsoft Office tools (Excel, Word, PowerPoint), Microsoft SQL Server, networking, and internet-related issues. Assist clients with troubleshooting, configuration, and basic database queries.

Lead Generation, Preparing customer specific proposals, Follow ups, Closure Experience in software sales or solution sales Updating CRM on daily basis Actively seeking out sales opportunities through cold calling, networking, social media Required Candidate profile Work experience in IT Industry Consistently establishing relationship to cross sell & UP sell services & business solutions Knowledge about Creative application, Social Media Target oriented

Do you want to join and support banking products with a focus on customer, business and ITIL processes? We are looking for you who want to work as a Problem Manager with us and join our exciting journey to digitize the financial market! If you are working as a Business Analyst or a Problem Manager today and want to continue your career, this is just right for you! With us, you will be responsible As a Problem Manager, you will play an important role in the Customer Success team of the Tietoevry Payments & Cash Management solutions. A central task will be Problem Management and analysis of the incident and changes being raised by the customer of the worlds biggest banks. The role interacts wi...

Role Overview: YASH Technologies is looking to hire Salesforce Development Professionals with 13-16 years of experience. As a Salesforce Development Professional, you will collaborate with cross-functional teams to ensure project success, develop and maintain project plans, and ensure project delivery within defined timelines and scope. You will also be responsible for establishing project management best practices, identifying and implementing process improvements, and providing mentorship to junior and mid-level project managers. Key Responsibilities: - Collaborate with cross-functional teams to ensure project success. - Develop and maintain project plans, including schedules, budget, and ...

The Regional Manager, will be responsible for leading a retail and Area Manager's team, who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help store reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image. Key Result Areas for the Incumbent Process Responsibilities Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) Ensuring payments being co...

As a Business Analytics Analyst at Citi, you will be a part of the Operations Analytics team that focuses on using data analysis to enhance efficiency, reduce costs, and improve customer experience. Your role involves gathering operational data, identifying data patterns and trends, providing insights for business decision-making, and recommending actions for future developments. You will also be involved in exploratory data analysis, translating data into consumer insights, and collaborating with internal and external partners to build and implement decision strategies. Key Responsibilities: - Gather operational data from various cross-functional stakeholders for examining past business per...

As the Regional Ethics and Compliance Manager at Cummins Inc., your primary responsibility will be to develop, implement, and manage ethics and compliance programs across the Area Business Organization (ABO) or region. Your role will involve supporting Cummins" Code of Business Conduct, focusing on reducing ethical and reputational risks, and enabling business success. By proactively mitigating risks, collaborating with stakeholders, and developing strategic programs, you will play a critical role in ensuring compliance with applicable laws and internal policies. Key Responsibilities: - Implement Cummins global ethics and compliance strategy, tailoring it for the regional/ABO context. - Deve...

As a Dispatch Operations Supervisor, your role involves overseeing and managing all activities related to dispatch operations. This includes supervising dispatch staff, coordinating with various departments, planning delivery routes, monitoring inventory levels, ensuring quality control, managing documentation, and addressing customer inquiries and concerns. Key Responsibilities: - Supervise Dispatch Operations: Oversee scheduling, routing, and tracking of shipments. - Manage Staff: Supervise dispatch staff, assign tasks, and ensure adherence to processes. - Coordinate with Departments: Work with warehouse, transportation, and customer service teams for efficient operations. - Plan Routes: O...

As a Customer Care Manager at Maruti Suzuki, your role is crucial in ensuring high levels of customer satisfaction throughout their car ownership journey. You will be responsible for addressing customer inquiries and complaints related to sales, service, or spare parts. Your prompt and efficient resolution of customer issues will contribute to a positive customer experience. It will be essential for you to maintain accurate customer records and ensure clear communication at every stage of the service process. Depending on the size of the dealership, you may have the opportunity to lead a team of customer service representatives. In this role, you will be responsible for assigning tasks, moni...

As a Home Connect Master Supervisor at Jio in Haridwar, Rishikesh, and Dehradun, Uttarakhand, your role will involve driving home connect and care operations in the assigned territory. Your key responsibilities will include: - Sourcing and training technicians by collaborating with target colleges - Conducting classroom and on-the-job trainings for technicians - Mentoring and guiding technicians to enhance productivity - Ensuring zero defect execution of home connect activity - Driving home connect installation and fault repair related SLAs - Ensuring customer satisfaction - Adhering to processes as per company defined SLAs Key Qualifications for this role: - Graduation or Diploma in ECE / T...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Cluster Head - New Delhi & Haryana The Position A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come....

Role & responsibilities Develop and implement marketing campaigns to promote hospital services, specialties, and wellness programs. Organize health camps, community outreach programs, and tie-ups with local businesses, schools, and corporates. Liaise with doctors and department heads to promote specialized clinics or events Maintain relationships with referring doctors, diagnostic centers, and other healthcare providers. Coordinate PR activities and media coverage for hospital events and milestones. Monitor competitor activity and suggest improvement areas for hospital visibility. Prepare weekly/monthly reports on marketing performance and present to management. Preferred candidate profile B...

Role Overview Lead Customer Success will be responsible for driving strong client relationships, identifying new growth opportunities within existing accounts and ensuring successful roll out and adoption of TLC’s products and services. The role demands a strategic, consultative and execution focused professional who can collaborate closely with cross functional teams including Tech, Digital and Product. Responsibilities 1. Client Relationship Management & Opportunity Development Meet and engage with clients regularly to understand business needs, challenges, and upcoming opportunities. Conduct a targeted number of client meetings focused on exploring new business opportunities and solution ...

Role Overview: As a part of the Premium Services Team at Cisco, you play a crucial role in driving customer outcomes for Cisco's multi-architecture portfolio. You will have the exciting opportunity to work on large transformational deals and Services EAs, making a significant impact on the organization. Key Responsibilities: - Act as a subject matter expert on Technology & cross-Architecture solutions/Services, understanding customers" technology landscape (Applications/Infra/Architecture) to provide advisory support to account teams & customers. - Build influential relationships by collaborating with customers, channel partners, and account team members to achieve business goals, using effe...

Your skills B1 EnglishBasic Excel SkillsFlexible working hoursProblem SolvingCustomer Focus Your tasks Remotely control of SCM involved daily business cases. Contact to external supplier and warehouse to find solution in any SCM case manner. Monitor and maintain daily reports & processes. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids Family. That's why Hemmersbach i...

What Were Looking For: Ready to explore the opportunity of Client Support/Success Specialist in Meltwater? We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premium Support portfolio. As a Client Support Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. Be part of our lively community, where we celebrate your unique contributions and encourage you to reach your full potential. Let's team up and dive into the world of client support, making a real diff...

We are looking for a highly skilled and experienced Community Manager to join our team at Regus Business Center. The ideal candidate will have a strong background in managing communities and driving business growth. Roles and Responsibility Develop and implement community management strategies to achieve business objectives. Build and maintain relationships with key stakeholders, including members, partners, and vendors. Manage day-to-day operations of the community, ensuring smooth functioning and high-quality services. Identify and pursue new business opportunities to drive revenue growth. Collaborate with cross-functional teams to develop and implement marketing campaigns and events. Anal...

We are looking for a highly skilled and experienced Senior Designer BIM Structures to join our team. The ideal candidate will have a strong background in designing and developing building information models (BIM) for structural systems. Roles and Responsibility Design and develop detailed BIM models for complex structural systems. Collaborate with cross-functional teams to ensure accurate and complete BIM models. Conduct quality checks on BIM models to ensure compliance with industry standards. Provide technical support and guidance to junior designers and engineers. Develop and implement best practices for BIM design and modeling. Coordinate with contractors and stakeholders to resolve desi...

Hiring Customer Success Associates for Domestic Insurance in Pune (WFO). Role includes outbound calling to interested leads, understanding needs, and recommending suitable Health, Motor & Life insurance products. Good English/Hindi required. Provident fund

Location : Andheri east Key Responsibility Areas: Understand the scope and coverage of Services Monitor performance & efficiency of team members, ensuring compliance with pre-set quality parameters so that the business can achieve the key metrics. Client Management People Management Handling Complaints & Escalation Preparing dashboard, reports as needed Managing Shrinkage and attrition. Analyzing individual performance of each team member and provide motivation to them to perform better. Knowledge, skills, and abilities: Outstanding customer service skills & Basic knowledge of telephony Experience in Client management and managing day to day client requirement. Must have handled team size of...

Engage with potential and existing customers over the phone to promote and sell products or services. Build strong customer relationships, provide information about offerings, and achieve sales targets while maintaining excellent service standards.

Job Description Job Title : Senior Systems Analyst The ideal candidate will have a flair for Systems Analysis and shall help the Chapter and Squad Leaders in translating a vision and designs into sustainable business solutions along with building strong domain knowledge for the team The Purpose of your role As a Lead Systems Analyst, you will focus on system analysis, working directly with both technical and business stakeholders to translate a vision and designs into sustainable business solutions. You will be responsible for the system design of complex software applications, ensuring they are built with quality, consistency to our standards, performance and responsive to the device access...