2632 Customer Focus Jobs - Page 12

Did you know KONE moves over one billion people every day We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to Deliver the best people flow experience. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Job Title - Manager - Service What will you be doing Operations Management - Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises - Re...

Role Overview: Limagrain is a global company with deep local roots, operating as an international seed and agri-food group with some 9,600 employees in 53 countries. HM.CLAUSE, a business unit of Limagrain, specializes in field seeds, vegetable seeds, and cereal products with a dedicated team of 2,800 professionals across over 30 countries. The main goal of the Quality Control function is to conduct seed health testing activities, ensuring accuracy, and efficiency in pathogens diagnostics and reporting. Key Responsibilities: - Conduct seed health testing activities including: - Viruses and viroids detection by PCR and ELISA - Bacteria detection by dilution plating and PCR - Fungi detection b...

As a Sales Professional at Medtronic, you will play a crucial role in meeting or exceeding sales quotas and enhancing the total company market share in the assigned territory. Your expertise as a Synergy Capital & Spine specialist will be vital in the marketplace. You will be responsible for submitting reports, providing information as directed, and adhering to company policies while conducting all business ethically with Medtronic's profitability in mind. Cooperation with all personnel on the execution of Company programs and the creation of an annual business plan with quarterly updates will be expected from you. Providing service to customers according to their individual needs, recommend...

As an Executive-PCR at Apollo Tyres Ltd in Chennai Office, your role is crucial in ensuring the warehouse of Passenger Car Radial Tyres operates at rated output while maintaining stipulated quality standards. Your responsibilities include: - Improving Visual Inspection output in Daily Curing Production - Assuring quality of the process and tyres as per customer requirements (OE & Replacement) - Ensuring physical stock and inventory verification between FGS and BU4 (Cimcorp, SAPMII, and SAP) - Coordinating overall safety activities in BU4 Curing and Final Finish - Monitoring, analyzing, and circulating Daily MIS to stakeholders regarding Minor Rejection, Scrap, First Line Rejection, and Visua...

As a Staff Engineer for CASB Inline at Netskope, you will be a key member of a high performing engineering team, contributing to the development of cloud-based CASB Inline products. Your role will involve the full life-cycle software development process, including requirements analysis, technical architecture, design, implementation, testing, and documentation. You will play a crucial role in deploying solutions to production and ensuring post-production ownership. If you are passionate about solving complex problems and creating reliable, performant, and scalable cloud services, we would like to hear from you. - Work closely with other service development teams, product management, and supp...

As an EDM Product Consultant at Kainos, you will work in a team to implement, configure, support, and provide ongoing improvement of our exciting Employee Document Management application for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose, and commercially viable. You will provide excellent guidance to customers, understanding their business and requirements. Key Responsibilities: - Building and configuring templates, incorporating commands, creating custom reports, and carrying out testing and deployment activities. - Understanding our customers" ne...

As a Service Center Manager, your role will involve establishing and maintaining service centers, working closely with the store manager and sales team to ensure smooth operations, and guaranteeing customer satisfaction to prevent any escalations. You will also be responsible for motivating and managing a team of service center and care center personnel, ensuring service deliverables, mentoring engineers, managing incoming calls for on-site support services, and controlling costs within guidelines. Your duties will include ensuring adequate manpower for customer calls, providing necessary skills and training to team members, identifying gaps, and ensuring care center personnel work together ...

As a Customer Service Team Leader at Onecom located in Gurgaon, working in the UK shift, you will be responsible for leading a team of Customer Service Advisors to ensure exceptional customer experiences. Your role will involve driving performance, engagement, and service excellence while managing complaints with empathy and commercial awareness. Your key responsibilities will include: - Planning and managing team resources to meet service level targets - Fostering a positive team culture and high morale - Driving delivery of customer SLAs and improving department KPIs - Supporting onboarding, training, and development of team members - Handling and resolving customer complaints professional...

You will be responsible for preparing accurate and timely financial reports, such as profitability statements, management accounts, and Investor decks, ensuring consistency throughout. Your role will involve establishing and ensuring the timeliness of overall month-end close activities, including running allocations, to achieve accuracy in the close process. Additionally, you will gather historical financial data from various departments, analyze the information, and provide insightful commentary on key risks and opportunities. - Monitor and analyze financial results against budgets and forecasts - Identify variances and provide explanations - Review financials on a process level to maintain...

Manage end-to-end onboarding, training, and client communication. Monitor usage, resolve issues with support teams, maintain documentation, collect feedback, assist sales in demos, and track client health and reporting.

Responsibilities: * Maximize customer satisfaction & retention * Ensure client success through onboarding & engagement * Drive upselling opportunities * Manage customer relationships from signup to renewal

Key Responsibilities: - Revenue Growth: Drive end-to-end revenue strategy to achieve 5x growth across business verticals. - Enterprise Segment Management: Oversee and expand enterprise customer segments to maximize market share and customer lifetime value. - Data-Driven Strategy: Build and lead a data-first culture, leveraging analytics and insights for forecasting, pricing, and performance improvement. Team Leadership: Manage, mentor, and grow a high-performing cross-functional growth team aligned to business objectives. Customer Orientation: Foster strong customer relationships through a deep understanding of needs and value delivery. Process Excellence: Establish and strengthen scalable p...

As a prospective candidate, at Joboy, your main role will be to deliver superior quality and value-for-money experiences to customers in Delhi, Bangalore, Hyderabad, and Mumbai. Your responsibilities will include: - Understanding the service requirements and identifying suitable service partners within the city limits. - Meeting and on-boarding service partners, ensuring completion of on-boarding and training procedures within defined TAT. - Coordinating with service providers to maintain them as valued service partners. - Identifying partners for the ecommerce and deals platforms, and enhancing business propositions. - Compiling a product database for the ecommerce platform, and conducting ...

URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Lead and manage the customer service team, including training, coaching, and performance reviews Monitor team KPIs and customer satisfaction metrics Handle complex or escalated customer issues professionally and effectively Develop and improve customer service processes and policies Collaborate with other departments (e.g., sales, operations, product) to resolve customer pain points Manage customer feedback and use insights to drive ...

The position you are applying for is in a Variable Agency category at Niva Bupa Health Insurance Company. As an Agency Business Manager at Niva Bupa, your main purpose is to recruit key advisors, activate agents, train advisors, drive business promotion activities, enable digital platforms, and support advisors in developing business in the local market. Your role also involves motivating advisors to achieve rewards and recognition, driving the development of agency business in the location, focusing on business achievement, and implementing the digital agenda to ensure quality of business. - Recruit key advisors - Activate agents - Train advisors - Drive business promotion activities - Enab...

As a Jio Home Delivery (JHD) JC Operation Manager in Delhi 1 - Narela, your role involves managing and supervising various outbound channels to ensure high service levels for JHD customers. You will be responsible for recruiting, training, and deploying outbound direct sales agents in the JC area as per the given target. Monitoring refresher training on JHD process and product knowledge to agents is also a key aspect of your role. Additionally, you will drive Lead Acceptance & Lead Delivery on a day-to-day basis and ensure JC Level Master Configurations on the JHD platform for agents, stores, PIN codes, and products. JC territory planning to ensure 100% manning coverage and supervising Gener...

In this role within the Learning Services department of People & Culture (P&C), you will be responsible for partnering with the Learning Design Hub to transform project requirements into effective learning solutions. Your primary accountability will be to ensure the successful implementation of content into the Learning Management System (Cornerstone) and projects supporting learning initiatives within bp. You will report directly to the Design Integration Lead. Key Accountabilities and challenges: - Learning Onboarding - Adding new content to all bp learning systems and integrating it into global operating processes, ensuring all key teams are well-informed and prepared to operationalize th...

As a leading provider of industrial automation, test and measurement, information systems, and industrial services, Yokogawa is committed to shaping a better future for the planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. With a workforce of 18,000 employees in over 60 countries, our corporate mission is to "co-innovate tomorrow." We are seeking dynamic colleagues who are passionate about technology and environmental sustainability. Join us and explore great career opportunities in a global culture that values respect, collaboration, integrity, and gratitude. **Key Responsibilities:** - Understanding specifications...

As a dynamic and strategic Chief Operating Officer (COO), you will be responsible for overseeing the ongoing operations and procedures of the company. Your role as a key member of the senior management team involves driving operational excellence, aligning technology initiatives with business goals, and leading cross-functional teams to deliver profitability and sustainable growth. Key Responsibilities: - Operational Leadership: - Lead and manage daily operations across multiple departments including production, technology, supply chain, projects, and customer service. - Implement efficient operational systems, processes, and best practices that promote organizational excellence. - Drive bus...

As a dynamic and strategic Head of Business Development with a strong techno-commercial background, you will play a crucial role in overseeing the ongoing operations and procedures of the company. You will be a key member of the senior management team, responsible for driving operational excellence, aligning technology initiatives with business goals, and leading cross-functional teams to deliver profitability and sustainable growth. Key Responsibilities: - Operational Leadership - Lead and manage daily operations across multiple departments including production, technology, supply chain, projects, and customer service. - Implement efficient operational systems, processes, and best practices...

As a Field Service Engineer at Honeywell, you will provide technical support and expertise to customers in the Industrial Automation business unit. Your responsibilities will include troubleshooting technical issues, ensuring successful solution implementation, and driving customer satisfaction. Your commitment to excellence will be essential for the success of our field service operations and business growth. - Troubleshoot and resolve technical issues for customers - Provide technical support for Industrial Automation solutions - Collaborate with cross-functional teams for successful solution implementation - Conduct training sessions for customers and field service engineers - Stay update...

As a RINA's India Certification Junior Auditor based in Ahmedabad, your role involves managing audits related to various certification schemes. Your responsibilities include: - Preparing, managing, and controlling the audit program - Assigning audit teams and checking customer documents - Planning audits, conducting interviews, and identifying audit results - Preparing audit reports and following up on audit outcomes Additionally, you will be responsible for: - Technical review of files and decision-making on certification - Keeping skills up to date and maintaining customer data - Demonstrating a strong customer focus for high satisfaction levels To qualify for this role, you should have: -...

Job Description: As the incumbent, your role will involve driving sales activities and implementing strategies to enhance volume and profit. You will be responsible for tracking sales and productivity while ensuring effective inventory management for the concept in the territory. This includes tasks such as order management, stock consolidation, and optimizing stock utilization. Additionally, you will review and analyze complex problems related to stock and sales, making informed business decisions. It will be your duty to manage pricing of merchandise according to prescribed matrix and provide monthly feedback on sales and stock positions. Moreover, you will strategize concept expansion in ...

Role Overview: As a Test Engineer, your role is crucial in preparing test cases and conducting testing of the product/platform/solution to be deployed at a client end. Your primary responsibility is to ensure that the product meets 100% quality assurance parameters. Your tasks will include understanding test requirements, authoring test planning, implementing Wipro's way of testing, collaborating with the development team, automating the test life cycle process, and reporting test progress. Key Responsibilities: - Instrumental in understanding the test requirements and test case design of the product - Authoring test planning with appropriate knowledge on business requirements and correspond...

You will be responsible for the following tasks: - Identifying potential clients, building relationships with preschool owners and educators, and driving sales of Kreedo's solutions. - Creating and delivering presentations, providing consultations, and offering ongoing support to clients to ensure a seamless onboarding experience. - Conducting market analysis, lead generation, achieving sales targets, and collaborating with internal teams to meet customer needs. Qualifications required for this role include: - Strong skills in sales strategy, client engagement, and building long-term relationships with clients. - Excellent verbal and written communication skills, with the ability to deliver ...