2632 Customer Focus Jobs - Page 11

CRM Manager to optimize customer journeys, manage automation, track data, and drive retention. Requires 0-3 yrs experience, strong analytical skills, communication excellence, and expertise in major CRM tools. Only female candidates can apply

We are looking for a passionate Customer & Partner Success Executive to drive growth, professional onboarding, and client success across our expanding community. What Youll Do * Lead onboarding of fitness coaches, trainers, and professionals across categories * Assist clients in finding the right professional based on fitness goals * Support end-to-end social media & content marketing initiatives * Present our platform and capabilities at events, workshops & digital forums * Coordinate promotions, partnerships, and community engagement activities * Support marketplace operations to improve user & trainer experience * Work closely with founders on strategic planning & execution * Assist in pr...

As a Salesforce Sales Cloud Professional at YASH Technologies, your role involves leading the design and development of technical solutions to ensure alignment with business objectives and requirements. You will define technical standards, best practices, frameworks, methodologies, reference architecture, and design patterns for the development and implementation of the technical solution. Working closely with the Engineering Manager, you will establish guidelines for software engineering practices, including code organization, branching strategies, code coverage & quality, CI/CD pipelines, and security/performance guidelines. Your responsibilities will include: - Creating and maintaining te...

As the first point of contact for low to moderately complex export customers, you will be responsible for managing order entry, modifications, and general inquiries to ensure timely and accurate order processing. This role involves coordinating with logistics partners and internal teams to support export dispatch planning and inventory liquidation. - Handle a high volume of routine customer communications (via phone/email) for order entry and FAQs - Process customer orders accurately and within deadlines in the order management system - Publish order acknowledgements, shipment notifications, tracking details, and invoices - Plan and coordinate export dispatches, including container planning ...

Role Overview: As a member of the Customer Support Team at Inventre, your primary responsibility will be to provide exceptional support to customers. You will handle customer inquiries via calls, emails, and messages, ensuring prompt and effective solutions to their product and delivery-related queries. Your role will involve maintaining accurate records of interactions, addressing complaints, and collaborating with internal teams to enhance the overall customer support experience. Key Responsibilities: - Respond promptly to customer inquiries via calls, emails, and messages regarding orders, deliveries, product information, and general questions. - Investigate and resolve customer complaint...

As a Retail Banking Business Performance Specialist at Standard Chartered Bank, your primary responsibility is to achieve the month-on-month targets as per the Performance scorecard. You will play a crucial role in ensuring the timely submission of MIS reports with utmost accuracy. Additionally, you will oversee the hiring process of Business Development Executives in alignment with the budgeted headcount while driving the team to cross-sell multiple products to clients. - Deliver on FCRMP, ABC, AML & CDD standards to uphold customer experience, conduct, and sales governance. - Lead the team in reducing Turnaround Time (TAT) by minimizing errors and enhancing process efficiencies. - Maintain...

As an Agency Manager at Niva Bupa Health Insurance Company located in Madhya Pradesh, your primary purpose is to enable the achievement of key business outcomes by focusing on building a quality Agency through the quality of hire and skilling. You will be responsible for ensuring adherence to all statutory and compliance requirements while working towards achieving business plans. - Ensure that agents are engaged, motivated, and productive by establishing strong relationships with the headquarters, zone office, and branch. - Set product-wise targets and profitability goals for revenue generation. - Monitor the relationships managed by your team to ensure they are on track to achieve their ob...

You will be responsible for managing the accounts receivable and billing operations in the APAC region for a global leading high tech company. As the Accounts Receivable Manager, you will oversee Global Credit and Collections, including managing a small team of 4 individuals focused on credit, collections, and invoicing processes. You will be tasked with refining credit, collections, and reserve policies to support global sales growth. - Implement AR best practices and policies such as customer invoicing, receipts processing, collections, global AR analytics, KPI reporting, period-end closing, and reporting. - Support the monthly and quarterly financial close by providing timely and accurate...

As a Marketing Specialist at our company, you will play a crucial role in developing and executing effective marketing strategies to engage our target audience. Your main responsibilities will include: - Identifying target audiences and defining campaign objectives to ensure marketing efforts align with business goals - Conducting thorough market research to develop insightful strategies and evaluate their success - Creating engaging content for marketing campaigns to attract and retain customers - Staying up-to-date with current marketing trends to ensure our strategies remain innovative and competitive - Managing and allocating the marketing budget effectively to maximize results To excel ...

As a Salesperson at OKQ8 Mora, you will play a vital role within the community. We are looking for someone with drive, curiosity, and a willingness to always go the extra mile for customers and colleagues. A valid B driver's license is also required. Could you be their next star In this role, you will have the opportunity to learn and grow in areas such as: - Customer focus and service: You will be responsible for taking care of customers and members, acting as the primary point of contact. The pace is fast, and each day will bring new challenges. - Sales and cash handling: Serving customers at the checkout will be a significant part of your role. This includes sales transactions, food prepa...

The Regional Manager, will be responsible for leading a retail and Area Manager's team, who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent and to create, recommend, and implement ideas to help store reach all goals and objectives. This role works closely with distributors and Marketing team and to ensure enhancement of brand image. Key Result Areas for the Incumbent Process Responsibilities Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) Ensuring payments being co...

Good communication in English language and excellent verbal fluency required along with technical troubleshooting exp and Upselling Minimum 6 months of INTL Process Exp, Tech support 5 Days Working; Rotational Shifts with Rotational Weekly Off Perks and benefits Both Sides Cabs

Job Title: Customer/Sales Support Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube,...

As a Junior Business Development Executive at NCS SoftSolutions Pvt. Ltd. in Mumbai, you will play a crucial role in client visits, product demos, lead generation, and supporting sales closures. This dynamic position is ideal for individuals who are confident, well-spoken, and eager to pursue a career in IT sales. Key Responsibilities: - Identify and qualify potential clients in assigned regions. - Conduct client visits at locations such as banks and financial institutions for meetings and presentations. - Perform product demonstrations and explain key features to prospective clients. - Assist in the creation of proposals, quotations, and follow-up activities. - Maintain and update the sales...

As a Technical Architect at our company, you will play a crucial role in driving integration architectures and implementing interfaces for SAP ERP using various technologies. Your responsibilities will include: - Participating in initial project understanding, effort and cost estimation, and business negotiations - Facilitating detailed requirements gathering and process decomposition - Owning the end-to-end design process, defining required services, driving canonical models, and identifying reusability opportunities - Partnering with and influencing ERP and Enterprise Architects to ensure consistent approach to integrations - Defining solutions based on SOA CoE architecture guidelines and ...

As a Sales Associate at Lenskart, your primary responsibility is to provide exceptional customer service and drive store revenue. By greeting and welcoming walk-in customers, guiding them towards the clinic for a free eye check-up, and maintaining sales floor standards, you will ensure a seamless shopping experience for all customers. Your dedication to customer satisfaction will be key in resolving any concerns effectively. Key Responsibilities: - Greet and welcome all customers, guiding them towards the clinic for a free eye check-up - Maintain stock levels, sales floor standards, and ensure effective processing of transactions through the POS system - Utilize information from the Optometr...

US Shift: 7:30 PM5:30 AM (MonFri) Hiring Customer Support Specialist Handle calls, email & chat for US clients Need 6–12 months Intl. calling exp Strong English required Apply via Naukri or WhatsApp 9962233855

Role Overview: You will be responsible for achieving the sales target for the assigned territory, which includes both urban and rural areas. Additionally, you will manage various distribution channels such as direct, indirect, and alternate channels. Your role will involve planning and achieving growth on a product and town level, as well as developing channels in new markets. Driving device, activation, and recharge business through distributors, managing key retail outlets, ensuring policy compliance, and training the team and channel partners will also be key responsibilities. Key Responsibilities: - Achieve sales target for the assigned territory (Urban & Rural) - Manage various distribu...

Title and Summary Manager, Implementation Are you motivated to be a part of driving a world beyond cash? Do you like working with customers toward a common goal? Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement? Are you able to cope with a fast changing and ambiguous environment? Overview The CIS (Customer Implementation Services) Team implements and tests Mastercard products and services with financial institutions enabling production electronic payments Globally. CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging. Provides support to our customers to test new Mastercard Re...

This Position reports to: Service Team Leader Your role and responsibilities: In this role, you will have the opportunity to execute service work of medium to high complexity in accordance with ABB work instructions, quality standards, and safety guidelines. Each day, you will deliver reliable customer service, ensure customer satisfaction, and identify opportunities for service business development. You will also contribute by coaching junior engineers and technicians during complex site activities. This role contributes to the Measurement & Analytics Business Area in the India region. Main stakeholders include: Customers, Service Team Leader, Sales, and Product Support Teams. You will be m...

Job description Job Overview: As the Product Support Head, you will lead Cloudangles customer success, technical support, and product reliability functions. Youll be responsible for ensuring that our enterprise clients experience exceptional uptime, issue resolution, and value realization from our DeepTech platforms.This is a strategic leadership role that requires a deep understanding of SaaS support models, AI-driven platforms, and enterprise customer experience. Youll build and scale the support organization across L1L3, define SLAs, and drive continuous improvement in customer satisfaction and platform stability. Data & AI Dangles our data engineering and observability platform that conn...

Locations: Karnataka Kerala Delhi Madhya Pradesh Chhattisgarh Rajasthan Key Responsibilities 1. Develop and implement business strategies for achieving revenue targets, increasing market share, and enhancing customer satisfaction. 2. Manage a team of managers, supervisors providing guidance, coaching, and support to achieve operational objectives. 3. Ensure compliance with regulatory guidelines and company policies. 4. Monitor market trends and competitor activities and develop plans to respond accordingly. 5. Build and maintain strong relationships with key stakeholders, including customers, government officials, and other industry leaders. 6. Conduct regular performance reviews and impleme...

Key Responsibilities: Make outbound calls to interested leads and guide them through appropriate insurance solutions. Build a deep understanding of customer requirements and match them with relevant insurance products. Health insurance Provident fund

As an Assistant Vice President - Corporate Client Servicing Manager at our organization, your role will involve managing operations within a specific business area. Your primary duties will include maintaining processes, implementing risk management initiatives, and ensuring compliance with relevant regulators. Your role will play a crucial part in supporting the bank's operations and ensuring efficiency in processes. Key Responsibilities: - Identifying trends and opportunities for improvement by analyzing operational data and performance metrics. - Managing operations within a business area to drive efficient processes, risk management, and compliance initiatives. - Collaborating with inter...

As a Technical Support Manager in Bangalore, India, with 10-15 years of experience (including 8+ years in technical support leadership), you will oversee Lenovo's technical services for commercial customers in India. Your role will involve collaborating with various technology and service teams to ensure top-notch support, driving operational excellence, and establishing a high-performing support function. **Key Responsibilities:** - Revolutionizing the support experience for Lenovo's commercial customers by enhancing metrics like First Call Resolution, Repeat Dispatch Rate, Fix on Phone, and Turnaround Time (TAT). - Leading capacity planning, recruitment, and training efforts in conjunction...