742 Customer Focus Jobs - Page 10

If you are a Field Sales professional seeking a career opportunity, Emerson has an exciting offer for you! As an Engineer/Senior Engineer Sales, you will be responsible for handling sales of Valve Products in the given Region. Your responsibilities in this role will include early engagement with Key accounts, End Users, and OEMs in the Bangalore/Vizag region. You will be tasked with effectively covering OEMs and End Users, meeting Booking Targets, tracking end user projects in advance, and positioning & upselling our Valve portfolio products. Collaboration with other field sales team members to meet/exceed budget/targets will also be a key aspect of your role. Extensive traveling within the Bangalore/Vizag region will be required, including planning travel to various end user industrial customer clusters, making presentations to customers, preparing customer matrices, identifying decision-makers of upcoming projects, and collaborating with them for business growth. Creating primary demand for Emerson's Isolation Valve Portfolio Products and developing relationships with key customer decision-making teams will be crucial. Additionally, protecting and expanding the installed base with customers, engaging with key customers" top-level teams, and presenting them about product superiority to develop new customers/markets are part of the responsibilities. You should possess a tech-savvy attitude, good presentation skills, agility, result orientation with a customer-centric approach, and strong communication skills. This role demands frequent traveling to customers in industrial clusters in the region. A strong customer focus and sales experience with adequate technical knowledge of Valve technology field mechanical products are required. Being enthusiastic, proactive, persuasive, and a great collaborator are essential qualities for success in this role. The ideal candidate will have 5 to 7 years of relevant experience, preferably with a degree or equivalent in Engineering (Instrumentation/Mechanical). A management degree is preferred and will set you apart. Key competencies for this role include Customer Focus, Effective Communication, and being Action Oriented. At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. Our commitment to ongoing career development and fostering an inclusive culture ensures you have the support to thrive. We offer a competitive benefits package, medical insurance plans, Employee Assistance Program, recognition, flexible time off plans, and much more. Join us at Emerson and be part of a diverse team driving innovation and making a positive impact on the world. Emerson is a global leader in automation technology and software, helping customers in critical industries operate more sustainably and improve productivity. With a focus on diversity, equity, and inclusion, we welcome professionals from all backgrounds to join us in making a difference. If you're looking to contribute to impactful work and grow your skills, Emerson is the place for you.,

As an Advisor in Global Financial Services (GFS) Product Management at TransUnion, you will play a crucial role in collaborating with International markets to successfully launch global products to market. Your primary focus will be on ensuring a customer-first perspective, meeting market demands, and ensuring the profitability and relevance of products on a global scale. Your strong technical and analytics skills will be highly valuable in this role. Your key responsibilities will include coordinating GCP migration with matrix partners, enabling go-to-market strategies with International markets, developing and launching DO analytics products, conducting market analysis and fit assessments, ensuring profitability and relevance of global products, prioritizing customer needs in product development, and rationalizing the product portfolio across various markets. To qualify for this role, you should have a minimum of 8-10 years of experience in product management, specifically in Analytics, fraud, and identity solutions. Experience in creating and implementing Analytics-based products is essential, along with a solid understanding of fraud solutions like Device Risk, Doc Verification, Email Risk, and Phone Risk. Your strategic thinking, partnership skills, bias to action, and knowledge of TransUnion Fraud solutions will be crucial for success in this position. A Bachelor's degree in Business, Marketing, Finance, Technology, or related field is required, with an MBA being preferred. You should have a proven track record in developing globally successful products and be willing to travel as needed. Your impact will be measured by your ability to think innovatively, drive change, solve problems, and work effectively with cross-functional teams. This job description is tailored to attract a strategic and innovative leader who can spearhead the global product strategy for the fraud and identity sector at TransUnion. The role involves a hybrid work arrangement, with a mix of virtual and in-person responsibilities at a designated TransUnion office location for a minimum of two days per week. If you are ready to take on the challenge of driving the global product strategy for fraud and identity solutions, ensuring customer satisfaction, market alignment, and profitability, we encourage you to apply for the position of Advisor, Product Management at TransUnion.,

As a Director in the Business Process Outsourcing (BPO) sector, your primary role will be managing and overseeing teams responsible for handling customer interactions via phone calls with international clients. Your key responsibilities include leading and mentoring customer service representatives, monitoring performance indicators, ensuring quality standards, building strong client relationships, optimizing processes, providing training opportunities, generating performance reports, resolving conflicts, and managing resources effectively. You must possess excellent communication skills in English and potentially other languages, strong leadership abilities, problem-solving skills, a customer-focused mindset, technical proficiency in CRM systems and call center technology, relevant experience in international voice processes or customer service management, and the ability to adapt to changing priorities and diverse customer interactions. Furthermore, as you progress in your career as a Director for an International Voice Process, you may have the opportunity to advance to higher-level management positions within the organization, such as Head of Operations, Vice President of Customer Service, or other related roles. It is essential to stay updated on industry trends, best practices, and technological advancements to excel in this dynamic field.,

You will be responsible for defining and executing the application support strategy in alignment with business goals. Leading and mentoring a global team of support engineers and managers will be a key part of your role. Establishing KPIs and SLAs to measure and enhance support performance will also be crucial. Additionally, you will define strategies and establish support processes with Icertis solution partners. As a customer-focused leader, you must have a proven ability to build relationships based on trust and professionalism. Your excellent management skills should be evident through a successful track record of driving support, adoption, and value realization for global customers of enterprise products. Operational excellence is paramount, including ensuring 24/7 support coverage for critical applications. You will implement ITIL best practices for incident, problem, and change management, as well as drive root cause analysis and continuous improvement initiatives. Collaboration and communication are essential aspects of this role. You will partner with Product, Engineering, QA, and Customer Success teams to ensure seamless issue resolution. Acting as an escalation point for critical incidents and customer concerns, you will effectively communicate with stakeholders on support metrics, trends, and improvement plans. In terms of technology and tools, you will evaluate and implement support tools and platforms such as ticketing systems and monitoring tools. Leveraging automation and AI to enhance support efficiency and reduce manual effort will also be part of your responsibilities. You will ensure compliance with data protection, security, and regulatory requirements while managing risk through proactive monitoring and mitigation strategies. To qualify for this role, you should have a Bachelors or Masters degree in Computer Science, Information Technology, or a related field. With 15+ years of experience in application support, including at least 3+ years in a leadership role, you should also have proven experience in managing global support teams for SaaS or enterprise software products. An entrepreneurial hands-on working style and a strong understanding of ITIL, DevOps, and Agile methodologies are required. Excellent communication, leadership, and stakeholder management skills are also essential. Preferred skills include experience with cloud platforms like AWS, Azure, and GCP, familiarity with observability tools such as Datadog, Splunk, and New Relic, knowledge of database and application performance tuning, and certifications in ITIL, PMP, or similar frameworks.,

As a Unit Manager at our organization, your primary responsibility is to enable the achievement of key business outcomes by focusing on building a quality agency through effective recruitment and skilling processes. You will be required to ensure adherence to all statutory and compliance requirements to maintain operational efficiency. Your key roles and responsibilities include: - Achieving business plans by effectively managing all parameters of the business such as recruitment, activation, premium collection, persistency, and agent productivity. - Engaging, motivating, and supporting agents to enhance their productivity and income through incentive and recognition schemes. - Managing channel conflicts within the team and ensuring compliance with regulatory standards. - Setting goals for agents, conducting regular reviews, and providing necessary mentoring to help them achieve their targets. - Building a strong team through continuous learning, technology proficiency, teamwork, problem-solving, and analytical skills. - Understanding the agents" business thoroughly to identify opportunities for business development and revenue generation. Key Requirements: - Education: Graduation in any discipline from a recognized educational institute. - Experience: 4-6 years of relevant work experience. - Skills: Convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, compliance, regulatory knowledge, and customer focus. Targets/ KRA/ KPI: - New GWP - Renewal GWP - Renewal number of cases - Active agents and PA - New Agents Hiring - Audit findings If you meet the qualifications and are ready to take on the challenges of this role, we look forward to receiving your application.,

As an Agency Manager at Niva Bupa Health Insurance Company located in Madhya Pradesh, your primary purpose is to enable the achievement of key business outcomes by focusing on building a quality Agency through the quality of hire and skilling. You will be responsible for ensuring adherence to all statutory and compliance requirements while working towards achieving business plans. Your key responsibilities include ensuring that agents are engaged, motivated, and productive by establishing strong relationships with the headquarters, zone office, and branch. You will be tasked with setting product-wise targets and profitability goals for revenue generation. Additionally, you will monitor the relationships managed by your team to ensure they are on track to achieve their objectives. In terms of qualifications, you are required to have a graduation degree in any discipline from a recognized educational institute along with 4-6 years of relevant work experience. Proficiency in convincing skills, product/insurance knowledge, continuous learning, technology, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus are essential for this role. As an Agency Manager, you will be evaluated based on various targets and key performance indicators (KPIs) such as New GWP, Renewal GWP, Renewal number of cases, active agents and PA, new agents hiring, audit findings, and more. Continuous self-development, stakeholder management, driving results, process adherence, and execution excellence are some of the behavioral competencies expected from you. Your role will involve reporting to senior executives or assistant managers within the organization, and you will be required to inform the Talent Acquisition team about the reporting manager's grade and the candidate's grade for effective hiring and reporting processes.,

Experience with a top-tier Event Management Company is desired. Only applicants with prior experience in a similar Events or Exhibitions company in an account manager's role will be considered. About Buzznation: Founded in 2017, Buzznation is a US and India-based integrated Events & Experiential Marketing Company. With a focus on design, technology, and management, we utilize live and digital platforms to create engaging and unforgettable experiences for our clients. Our Experiential marketing solutions span events, exhibits, brand identity, permanent installations, and brand activations across the US, UK, Europe, and Australia. We are seeking communicative and proactive candidates who are enthusiastic about our company's services and offerings. The Client Relationship Manager will serve as the main point of contact for clients and should have a minimum of 5 years of experience in the Exhibitions & Events Industry, specifically handling billion-dollar tech and pharma clientele. Key responsibilities of the Client Relationship Manager include developing long-term relationships with clients, engaging with key business executives and stakeholders, and ensuring the successful delivery of our offerings based on client requirements. The role involves managing and cultivating client accounts to establish and maintain positive relationships with clients. The ideal candidate should hold a bachelor's degree in a relevant field and have at least 2 years of experience in the industry. Familiarity with industry concepts, practices, and procedures is essential, along with the ability to leverage experience and judgment to achieve goals. The Client Relationship Manager will report to the Senior Director of Global Business. Responsibilities: - Act as the primary point of contact, fostering long-term client relationships - Assist clients through various communication channels and meetings - Establish trust with key accounts and stakeholders - Ensure timely and successful delivery of solutions/services as per customer needs - Communicate progress to internal and external stakeholders - Track key account metrics and enhance the organization's reputation - Maintain client satisfaction and deliver exceptional service - Analyze consumer behavior data - Collaborate with the sales team to onboard and nurture client relationships - Contribute to process development and documentation for a seamless customer journey - Facilitate communication between clients and internal teams Requirements: - Demonstrated account management experience with top-tier event companies - Strong communication and influencing skills across all organizational levels - Excellent listening, negotiation, and presentation abilities - Minimum of 5 years of exhibition industry experience - Patient, active listener with a willingness to adapt - Passion for service and deep digital understanding - Self-motivated with a proactive approach - Integrity, reliability, and maturity in relationship building - Ability to prioritize tasks, think critically, and solve problems - Strong time and project management skills with a focus on improvement - Attention to detail and adherence to deadlines Preferred Skills & Proficiencies: - Prospecting, teamwork, and planning skills - Relationship building, people skills, and initiative - Customer focus and emphasis on excellence - Management of multiple projects with attention to detail.,

As an Area Sales Manager for the South region, you will play a crucial role in driving sales growth in the territories of Tamil Nadu, Karnataka, and Kerala within the Poultry business sector. Your base locations will be Coimbatore or Bangalore. Your primary responsibilities will include: - Developing and executing a feasible sales action plan to achieve and retain sales targets. - Collaborating with the marketing team to define product positioning, arguments, selling tools, and communication plans. - Providing technical and product support to customers as needed. - Working closely with Category Managers and the Marketing team to align product solution strategies and develop action plans for key accounts. - Contributing to monthly sales forecasts and participating in Sales & Operations Planning meetings. - Establishing mutually beneficial strategies with distributors to grow business in the territories. - Providing training to distributors and their teams on technical programs to achieve sales targets, especially for specialty products. - Identifying customer needs and focusing on the benefits and value of products to customers. - Building strong customer relationships and networks of contacts with end-users and key decision-makers. - Analyzing customer needs and identifying growth opportunities. - Sharing market information, project opportunities, and sales leads in Sales Force/ACE. - Actively participating in internal commercial sales meetings and proposing remedy action plans when necessary. - Assisting in industry exhibits or customer seminars. - Participating in setting annual sales budgets for the territory. - Collaborating with cross-functional teams, particularly Customer Service, to ensure high customer satisfaction. Key Performance Indicators (KPIs) for this role include: - Volume, Average Selling Price (ASP), market penetration, market share, growth rate, customer acquisition, and retention. - Forecast accuracy. - Timely and accurate updates in ACE, and follow-up action. - Sales project pipeline and action plans for key accounts. - Customer satisfaction and the success of product launches. Qualifications: - Education: BSc/MSc in Biology or Science, DVM, Marketing, or Business degree (optional). - Work Experience: More than 5 years of experience in the feed industry in technical, marketing, and/or sales positions in the Poultry segment. Skills required for this role: - Leadership skills with proven experience in team management. - Ability to motivate, convince, and lead. - Customer-focused and result-oriented. - Energetic, self-driven, and possess good Business Acumen. - Excellent communication skills. - Ability to collaborate with internal and external stakeholders as a team player. - Analytical and creative. Language proficiency required: English, Tamil, Kannada, Hindi.,

Candidates for this position are preferred to be based in Bangalore, India and will be expected to comply with their team's hybrid work schedule requirements. Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. We are looking for a passionate Backend Software Engineer to join the Fulfillment Optimization team. This team builds the platforms that determine how customer orders are fulfilled, optimizing for Wayfair profitability and customer delight. A big part of our work revolves around enhancing and scaling customer-facing platforms that provide fulfillment information on our websites, starting at the top of the customer funnel on the search pages all the way through orders being delivered. Throughout this customer journey, we are responsible for maintaining an accurate representation of our dynamic supply chain, determining how different products will fit into boxes, predicting how these boxes will flow through warehouses and trucks, and ultimately surfacing the information our customers need to inform their decision and the details our suppliers and carriers require to successfully execute on the promises made to our customers. We do all of this in milliseconds, thousands of times per second. Product Manager, Release Engineering Wayfair's core platforms are increasingly driven by a cutting edge set of software systems that interact in complex ways to ensure that we are using them to their full potential. Business applications of these systems span many fields including the order lifecycle, supply chain, supplier partnerships, and more! These fields require a sophisticated technology stack that allows for complex systems combined with configurability for rapid testing and exploration. We are looking for a seasoned Product Manager to accelerate the development of our technology stack. This person will work with cross-functional teams, including engineers, science teams, and analysts, on platform capabilities needed for helping our teams deploy faster and with more confidence. This person will be working with product and engineering partners to set a platform vision, form strong relationships with cross functional partners (both technical and non-technical), aligning on a shared vision for success, and delivering results that create meaningful business impact. This person will translate the business and user needs into a pragmatic and iterative strategy and roadmap, along with providing specifications and user stories for the engineering teams. The product manager will serve as the subject matter expert, push for adoption for new use cases, and continually improve our platform capabilities. What You'll Do: - Product Ownership: Serve as the subject matter expert and champion for release engineering, demonstrating a deep understanding of their technology, strengths, weaknesses, and market alternatives. - Strategic Planning: Partner with engineering leaders to develop and maintain a compelling product vision and roadmap, prioritizing feature requests based on business value and impact, and ensuring alignment with stakeholders. - End-to-End Delivery: Take full accountability for the successful delivery of platform enhancements and support, translating product outcomes into actionable engineering stories and tickets. - Adoption and Advocacy: Proactively market your products internally, measuring adoption, addressing gaps, and ensuring all potential users understand the value proposition. - Technical Acumen: Gain a deep understanding of the technologies underpinning your products, enabling you to influence technical pivots when necessary and architect high-level system plans. - Stakeholder Communication: Maintain open and transparent communication with stakeholders, providing regular updates on product progress and ensuring alignment with organizational goals. We Are a Match Because You Have: - Product Management Experience: 2+ years of experience in product development, preferably with software platforms, demonstrating a proven track record of delivering successful products. - Technical Foundation: 1+ years of foundational understanding of software technologies, ideally with experience in accelerating deployment patterns. - Standards Development: Experience in developing or influencing standards related to access management, asset provisioning, and governance processes. - Data Analysis Skills: Proficiency in SQL, enabling you to extract ad hoc data for analysis and decision-making. - Communication Skills: Strong written and verbal communication abilities, with a demonstrated aptitude for explaining complex technical concepts to non-technical audiences. - Customer Focus: A passion for creating amazing, customer-centric products, with a focus on measuring their effectiveness and usability through clear KPIs. - Collaboration and Prioritization: Ability to effectively collaborate across multiple stakeholder groups, juggle large initiatives, and prioritize work based on impact. - Agile Experience: Experience working with engineering teams in an agile environment, including sprint planning, stand-ups, and backlog management. - Cloud Familiarity: Familiarity with Google Cloud and its data offerings is a plus. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.,

As an Optometrist/Sr. Optometrist at Lenskart, you will be an integral part of the team, reporting directly to the Store Manager and liaising with the Areas Operations Manager. Lenskart, India's fastest growing eyewear company, is on a mission to provide vision care to the nation. Backed by prominent investors like IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart offers a wide range of eyewear products, including prescription glasses, contact lenses, and sunglasses tailored to meet customers" unique needs. Your role goes beyond traditional eye check-ups; you will also be responsible for driving sales and ensuring exceptional customer experiences. Your primary responsibilities will include greeting and guiding customers, conducting eye check-ups following the 12-step Optometry process, dispensing prescriptions, recommending suitable products, achieving sales targets, and upholding store standards. To excel in this role, you must prioritize customer satisfaction, possess strong communication skills, and demonstrate a proactive approach to addressing customer needs. By understanding and fulfilling customers" requirements, recommending appropriate products, and following standard operating procedures diligently, you will contribute to Lenskart's commitment to delivering outstanding vision care services. To be successful, you should hold a Diploma in Optometry and exhibit qualities such as building rapport with customers, active listening, adaptability, and organizational skills. Your ability to multitask, prioritize tasks effectively, and maintain store cleanliness and security will be crucial in ensuring a seamless customer journey and achieving operational excellence. Join Lenskart as an Optometrist/Sr. Optometrist to make a meaningful impact on customers" vision care needs and contribute to the growth of India's leading eyewear brand.,

The position of Senior Agency Manager at Niva Bupa Health Insurance Company involves being a part of the Retail Sales department and reporting to the ABM/DBM/Branch Manager/Sr. Branch Manager Agency. As an Assistant Manager, your primary role is to enable the achievement of key business outcomes, build a quality Agency by focusing on the quality of hire and skilling, and ensure adherence to all statutory and compliance requirements. Niva Bupa Health Insurance Company Limited is a joint venture between Fettle Tone LLP and the Bupa Group, dedicated to providing the best healthcare services to every Indian. The company values commitment, innovation, empathy, collaboration, and transparency. As a Senior Agency Manager, you will play a crucial role in achieving business plans by managing recruitment, activation, premium collection, case rate, case count, and persistency. It is essential to engage, motivate, and drive productivity among Agents, ensuring their income exceeds benchmarks. Your responsibilities include managing channel conflicts, achieving product-wise targets and profitability, understanding Agents" businesses for revenue generation opportunities, and fostering team building through goal setting, review, monitoring, and mentoring. Regular field observations, Agent visits, and compliance with regulatory norms are also key aspects of the role. The ideal candidate should have a graduation degree from a recognized educational institute and 4-6 years of relevant work experience. Key functional competencies required for this role include convincing skills, product/insurance knowledge, continuous learning, technology proficiency, teamwork, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus. In addition to the technical competencies, the role also requires behavioral competencies such as execution excellence, stakeholder management, driving results, process adherence, and continuous self-development. The position's success will be measured based on defined company policies, new GWP, renewals, and other key performance indicators. Join Niva Bupa Health Insurance Company on its growth journey towards achieving more than 10000 Cr GWP by 2027 and be a part of a great workplace that values its employees and aims to become one of the best workplaces in the BFSI industry. For more information, visit our website at www.nivabupa.com.,

The position you are applying for is in a Variable Agency category at Niva Bupa Health Insurance Company. As an Agency Business Manager at Niva Bupa, your main purpose is to recruit key advisors, activate agents, train advisors, drive business promotion activities, enable digital platforms, and support advisors in developing business in the local market. Your role also involves motivating advisors to achieve rewards and recognition, driving the development of agency business in the location, focusing on business achievement, and implementing the digital agenda to ensure quality of business. You will be responsible for owning the business plan for the branch, including both top line and bottom line targets for the team. It is essential to internalize the management philosophy and business strategy of the company and drive it in the branch. Additionally, you must engage, motivate, and ensure the productivity of the existing team of agents while constantly inducting, activating, and ensuring the productivity of new agent advisors. Driving incentive schemes to exceed benchmark incomes for agency managers and agent advisors is also a key responsibility. The key requirements for this role include an MBA in Marketing or PGDM. Experience in areas such as New GWP, Renewal GWP, Renewal number of cases, active agents and PA, desired product mix, number of new agents, audit findings, employee engagement, and attrition are crucial for success in this position. In terms of functional competencies, you are expected to have convincing skills, continuous learning abilities, technology proficiency, teamwork skills, problem-solving, analytical skills, compliance, regulatory knowledge, and customer focus. Additionally, behavioral competencies such as a strategic mindset, entrepreneurship, execution excellence, and building high-performing teams are essential for this role. Join Niva Bupa Health Insurance Company as an Agency Business Manager and be part of a dynamic team that is dedicated to achieving remarkable growth in the health insurance industry. Note: The information provided above is based on the details extracted from the job description provided.,

As a Client Servicing Executive, you will be the primary point of contact for the company's clients, requiring excellent communication, interpersonal, accounting, and problem-solving skills. Your responsibilities will include working with the management team to provide creative solutions to potential clients, contributing to the growth of current clients" businesses, and identifying new opportunities for business expansion. Key aspects of your role will involve key account management, coordinating with various teams such as Creative, Product Development, Delivery & Fulfillment, and Operations, and generating future business from existing clients. You will be expected to foster a productive work environment, deliver on company business and revenue goals, manage multiple projects simultaneously while ensuring effective integration across the organization, lead new business initiatives, and determine staffing assignments for new projects. Collaboration with peers in planning and creative agencies, as well as internal departments, will be essential for working on existing and new business opportunities. Your role will also require senior-level client negotiation and management skills, combined with strong speaking, writing, and presentation abilities. Proficiency in Microsoft Excel is necessary to support your responsibilities. The minimum qualifications for this role include a Graduate/Post Graduate/MBA degree, preferably with a focus on communication, interpersonal skills, problem-solving abilities, customer focus, and the capacity to handle pressure effectively.,

As a Senior Wedding Planner at Cevex Events, you will play a crucial role in orchestrating unforgettable weddings for our clients. With over 15 years of experience in the industry and a portfolio of more than 1,800 successful events, we are dedicated to creating impactful and memorable experiences. Your responsibilities will include meeting with clients to understand their vision, requirements, and budget, preparing detailed event plans, suggesting creative decor ideas, coordinating with venues and vendors, managing budgets, overseeing event execution on the big day, and providing post-event summaries. Your role will involve end-to-end wedding planning and execution, ensuring that every detail is meticulously taken care of. To excel in this role, you should have a Bachelor's degree in Hospitality Management or a related field, at least 2 years of experience in luxury and North Indian wedding planning, and a strong command of English, Hindi, and Malayalam. You should possess excellent communication, time management, and creative thinking skills, as well as a good vendor network comprising florists, photographers, and artists. Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint is essential, along with a deep understanding of cultural and religious wedding practices. You should be organized, detail-oriented, and customer-focused, with a passion for creating premium, emotion-driven weddings that leave a lasting impression. If you are ready to embark on a rewarding journey with Cevex Events and be part of our dynamic team, we look forward to receiving your application.,

You will be responsible for maintaining effective communication through telephone skills, verbal communication, and Microsoft Office proficiency. Your ability to listen attentively and exhibit professionalism while focusing on customer needs will be crucial. Organization and informing others will also be key aspects of your role. Your primary duties will include directing visitors by providing necessary instructions and managing employee and department directories. Ensuring the reception area is tidy and well-maintained will be essential. Additionally, you will handle various responsibilities related to front desk operations and receptionist duties. You will report to management, assist with administrative tasks, and support the HR Head with activities and administrative work. Scheduling and confirming appointments, meetings, and events will be part of your daily routine. Greeting and assisting visitors in a friendly and professional manner, handling inquiries, sorting mail, and managing documents through copying, scanning, and filing will also be part of your responsibilities. Monitoring office supplies, placing orders for replacements, and taking care of the office premises by conducting regular observations will be crucial for the smooth functioning of the workplace. This is a full-time position with a day shift schedule based in Faridabad, Haryana. The ability to reliably commute or plan to relocate before starting work is required. The ideal candidate will have a minimum of 1 year of total work experience, with proficiency in Microsoft Office and previous experience as a front desk receptionist. Fluency in English will be preferred for effective communication in this role.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you are part of a team of bright individuals working with cutting-edge technologies. Our purpose is to bring about real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking PMO Professionals with the following responsibilities: - Possess excellent process knowledge related to Incident, Problem, Change, Configuration management. - Facilitate support meetings to drive discussions and achieve project goals in a timely manner. - Demonstrate a good understanding of risk management concepts and practices, track, assess, and mitigate project risks, issues, and dependencies. - Collaborate across service teams to ensure alignment and success of objectives. - Identify and implement process enhancements to improve project efficiency and effectiveness. - Provide mentorship and guidance to team members on ITSM processes. - Identify training needs and facilitate their implementation for the team. - Engage in CMMI/Quality-related activities and initiatives to enhance performance. - Monitor and ensure effective utilization of resources as per defined frequency. - Maintain control over services through monitoring and controlling measures. - Provide support to the senior project manager in various aspects of Service management. - Provide regular status reports and communicate progress to internal/external stakeholders as defined. - Assist in executing transitions for large/complex activities. - Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. - Measure and monitor SLAs; track service levels and analyze the impact of SLAs on complex processes and deliverables. - Manage onboarding/offboarding activities from a client perspective. - Manage Org Chart and On-call roster. In addition to the above responsibilities, you are expected to: - Engage in executive customer discovery to predict future customer needs and enhance customer relationships. - Identify trends and patterns emerging from ticket trends or customer preferences and customize/refine existing services to exceed customer needs and expectations. - Have a basic understanding of project management concepts and terminology. - Assist with tasks such as creating project schedules or monitoring progress. - Create action plans based on business objectives. - Manage internal and external issues affecting the organization's vision, mission, and objectives. - Lead and direct a strategic planning team to outline the future direction of stakeholders. - Prioritize work based on stakeholder priority. - Demonstrate a "can-do" attitude and strive to achieve and exceed defined goals/targets. - Excel in verbal and written communication, analyze data patterns, and identify trends effectively. - Create compelling presentations for client representation. At YASH, you have the opportunity to shape your career in an inclusive team environment. We offer career-oriented skilling models and encourage continuous learning, unlearning, and relearning at a rapid pace and scale. Our workplace is grounded in four principles: flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, all support needed for the realization of business goals, stable employment with a great atmosphere, and ethical corporate culture.,

You will be responsible for leading a cross-functional team in the development and commercialization of new products/services within Hollister's New Product and Process Development Process (NPPD) or existing products in new markets. Your duties will include developing and executing integrated business cases and project plans, identifying and resolving staffing and resource requirements, as well as addressing product development issues. Your role requires you to establish and maintain strong relationships with functional heads and senior leaders to ensure successful commercialization of products and/or significant updates to existing products. You will need to foster innovation, personal accountability, and commitment to results to maintain a high-performance culture within the team. Additionally, you will provide coaching and mentoring to Core Team Leaders assigned to projects outside of the PMO. Your responsibilities will include leading Project Teams to complete product development plans, developing integrated business and commercialization plans, planning and controlling project activities, managing project budget and profit targets, and developing relationships with functional senior leaders. You will be expected to drive a high-performance culture, provide structured thinking to the team, coach team members, and lead appropriate decision-making processes. To be successful in this role, you should have a minimum of 5-7 years of experience in driving implementation of complex product development projects, preferably in the medical device industry. A Bachelors Degree is required, while an advanced degree such as an MS, MBA, or Engineering Degree is preferred. PMP certification is also preferred. Knowledge of a Regulatory and Medical Device environment, experience in product development/commercialization, and the ability to manage and lead multi-functional teams are essential requirements. You must possess strong analytical, planning, organization, and time management skills, along with effective decision-making abilities and excellent communication and interpersonal skills. Your role will also require you to collaborate effectively with others in a dynamic matrix environment, manage extensive communications both up and down in the organization, and balance planning and project focus with flexibility to ensure successful execution. Demonstrated success in managing complex projects, business acumen, and strong influence management skills are key attributes for this position.,

As a Procurement Officer, your primary responsibility will be to effectively communicate with vendors, stores, and end users as necessary. You will be required to prepare purchase orders based on purchase requests received from stores and ensure 100% fulfillment from converting PRs to POs to receiving materials. It is essential to maintain a complete vendor database in accordance with the Purchase SOP and conduct monthly reviews of all purchase orders. You will also be tasked with obtaining quotes from new vendors and following up with them on various aspects including quality, cost, GST, manufacturer/brand details, temperature conditions during transportation if applicable, and lead time. Acknowledgement or confirmation to vendors should only be made after verifying the quotes. In addition, you will need to coordinate and negotiate with suppliers to ensure timely procurement of all line items. Regular follow-ups with stores and user departments are crucial to obtain accurate information and avoid delays in the procurement process. Handling non-moving, near expiry, and expired items will also be part of your responsibilities. You will be required to return unused items to vendors with the assistance of the stores team. Furthermore, you will need to follow up on credit notes for non-moving and expired/near expiry products every three months in coordination with vendors. Qualifications: - Degree/Diploma Must-have skills: - Strong communication skills - Passion for excellence - Results-oriented mindset - Customer focus - Integrity and ethics Good-to-have skills: - Building relationships - Leadership and influencing abilities - Problem-solving and decision-making skills - Functional expertise - Negotiation skills In this role, your effective communication, attention to detail, and ability to manage vendor relationships will be key to ensuring efficient procurement processes and maintaining high standards of quality and integrity.,

As a Senior Centre Head at Niva Bupa Health Insurance Company, your primary role involves managing the daily operations of the Telesales center located in the South region. Your responsibilities include driving business outcomes, team management, training, quality control, relationship management, and stakeholder engagement. You will be responsible for recruiting and onboarding authorized verifiers in a timely manner, coaching and motivating the team members, and ensuring that all team members are well-versed with the organization's products, services, procedures, and guidelines. Additionally, you will provide training, coaching, and mentoring to the Telesales relationship managers and authorized verifiers on MBHI products, processes, guidelines, and soft skills to enhance sales performance. A key aspect of your role will be monitoring calls to ensure adherence to quality standards, engaging with customers on critical issues, staying updated with industry trends, and maintaining a good understanding of market dynamics in the respective sector. You will also be required to build and manage strong relationships with key stakeholders, coordinate with internal departments for business requirements, and prepare daily sales MIS & reports. To excel in this role, you should possess high analytical proficiency, excellent relationship management skills, prior experience in a large BPO/Telesales setup, proactive issue resolution approach, good communication and presentation skills, personal credibility, and effectiveness. Customer focus, strong interpersonal skills, and the ability to drive business outcomes through team motivation and engagement are essential for success in this position. As a Senior Centre Head, you will play a crucial role in achieving the business goals of the Telesales center, driving productivity, optimizing lead conversion, managing team attrition, controlling loss ratio, and ensuring sales quality through effective policy management. Your interpersonal skills, negotiation abilities, product knowledge, problem-solving capabilities, and customer focus will be instrumental in your success in this role. Join Niva Bupa Health Insurance Company to be a part of an exciting growth journey and contribute to empowering Indians with access to the best healthcare services.,

As a Business Analyst, you will play a crucial role in driving major business projects, corrective and evolutive maintenance, and transformation initiatives for applications. Your primary responsibility will be to gather business requirements from stakeholders, analyze them, and collaborate with development teams and systems architects to define effective system solutions. You will be tasked with preparing impact analysis documents, recommendations, and executive briefings, along with identifying dependencies on external systems and managing them across other IT departments. Throughout the project lifecycle, you will produce key deliverables such as solution proposals, user acceptance test plans, and dependency matrices to ensure alignment with business objectives. Working closely with project managers and project coordinators, you will define requirements for solutions, functionally design software or reports based on client requirements, and produce schedules and ad-hoc information requests to meet user satisfaction. Testing applications to ensure they meet required needs and supporting the implementation and roll-out of finalized products will also be part of your responsibilities. In addition, you will guide the development team in building the desired solutions, groom the product backlog, and actively participate in various scrum ceremonies. Prioritizing business requirements to keep stakeholders satisfied, taking ownership of projects, and contributing to coordination with business and transversal teams are essential aspects of this role. Your ability to troubleshoot issues faced by end users, provide innovative solutions to real-life business problems, and leverage your Telco background will be advantageous. Proficiency in UML, understanding of Rest and SOAP based Web services, familiarity with JIRA, and a strong customer focus are also key attributes for success in this position. Furthermore, your excellent communication and presentation skills, comfort with both large and small audiences, and proven track record of building strong business relationships with diverse stakeholders will be critical. Your transversal coordination, facilitation, and leadership skills, coupled with a good understanding of agile methodologies and databases, will further enhance your effectiveness in this role. If you have people management experience, it will be a plus as you may lead, mentor, and manage junior analysts or project teams. Facilitating team meetings, project reviews, and stakeholder presentations, coordinating cross-functional teams, and ensuring timely delivery of project milestones are additional responsibilities that you will undertake. Prioritizing tasks and managing resources efficiently to meet objectives will be key to your success in this dynamic, fast-changing environment.,

At Corsearch, the focus is on creating a world where consumers can rely on the decisions they make. As a leading global player in Trademark and Brand Protection, the company collaborates with businesses to safeguard their most critical assets in today's intricate digital landscape. Aiding brands with comprehensive solutions driven by AI data and in-depth analytics, Corsearch empowers them to establish, monitor, and defend their presence against encroachments and counterfeiting. Why Choose Corsearch Innovative Solutions: By merging advanced technology with expert judgment, we deliver top-notch services in trademark clearance, brand protection, and anti-counterfeiting. Global Impact: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work significantly influences businesses and consumers. Collaborative Culture: Join a team of over 1,900 professionals globally in an inclusive environment that fosters diverse perspectives. Mission-Driven Purpose: Our dedication to safeguarding consumers and their trust in brands steers all our actions, positioning Corsearch as a positive force in the world. The Role Are you enthusiastic about protecting brands and combating online infringement Corsearch is seeking motivated Online Brand Protection Analysts / Research Analysts to join the dynamic Global Delivery team. As part of this role, you will play a pivotal role in shielding clients" brands by identifying and eliminating infringing content across various online platforms. What this job involves: Investigate & Analyse: Delve into online marketplaces, e-commerce sites, and social media to detect infringing content, utilizing your keen eye for detail to spot unauthorized use of clients" intellectual property. Execute Enforcement: Collaborate with online platforms, e-commerce sites, and hosting providers to initiate takedown procedures, ensuring the protection of clients" content. Collaboration: Work closely with Client Management teams to support clients" brand protection objectives, offering insights and updates on specific cases. Trend Reporting: Analyze enforcement reports, identify trends, and offer insights into unusual activities to enhance strategies and services. Strategic Input: Propose enhancements to approaches, such as shifts in focus, investigative targets, or enforcement methods. Adapt & Innovate: Undertake program-specific tasks, adapt to changing priorities, and contribute innovative ideas to refine processes. What you need to have: Collaboration & Relationship Building: Ability to collaborate effectively with diverse teams and cultivate strong client relationships. Time Management & Multi-tasking: Efficiently manage workload, prioritizing tasks to meet deadlines. Integrity & Cultural Awareness: Demonstrate professionalism and respect for diverse viewpoints. Engagement & Active Listening: Actively engage in communications, listening attentively to client and team requirements. Written and Spoken English: Excellent communication skills in English are essential. Customer Focus: Deliver a high level of service in all client interactions. Attention to Detail & Trend Identification: Precisely identify trends and anomalies in data. Critical Thinking & Troubleshooting: Apply analytical thinking to solve problems effectively. Research Skills: Strong research abilities to investigate and analyze infringing content. Proficient in MS Office: Proficiency in MS Excel, PowerPoint, and Outlook is crucial. Tech-Savvy: Good understanding of IT and internet technology. Education Ideal candidates will have one of the following backgrounds: Graduates/Postgraduates from any discipline with experience in secondary research or data analysis. B.Tech graduates are welcomed, with a preference for those with relevant experience. Candidates with a background in Brand Protection, Research, or Data Analysis (minimum 1 year) are highly valued. Law graduates specializing in IP law and with prior experience in a law firm or corporate setting are encouraged to apply. This role presents an excellent opportunity to advance your career in a rapidly evolving sector while playing a significant role in safeguarding brands online. If you are prepared for a challenging and rewarding position, we look forward to hearing from you! Our Recruitment Process: - Application Form - Short English and Corsearch Values Assessment - HR Interview - Pre-Interview Assessment - Operations Manager Interview - Offer For the initial 3-4 weeks, candidates will be required to attend the Mumbai office 5 days a week for training. Corsearch is an equal opportunity and inclusive employer, committed to maintaining a diverse and inclusive workplace where all employees feel valued, respected, and supported. Together, we are actively creating a workplace where everyone can belong and thrive, making a positive impact.,

As a Senior Business Analyst within Operations Analytics at Citi AIM, you will be part of a global community focused on driving data-driven transformation across Citi's operations. Your role will involve gathering operational data, analyzing trends, providing insights to enhance decision-making, and recommending actions for future developments and strategic business opportunities. You will play a critical role in driving strategy, process discovery, design, and implementation of analysis solutions within Citi Personal Banking Operations. Your responsibilities will include conducting exploratory and confirmatory data analysis, translating data into actionable insights, driving targeting and segmentation strategies, and collaborating closely with internal and onshore business partners. Additionally, you will be expected to mentor junior team members, provide guidance on a day-to-day basis, and bring thought leadership to team projects discussions. The ideal candidate for this role should have expertise in data analysis, process improvement, automation, and programming. Strong business acumen, communication skills, and the ability to solve complex problems are essential. Knowledge of financial services operations, regulatory requirements, and industry best practices in the finance and banking domain is highly beneficial. Qualifications: - At least 4+ years of experience with a Masters degree or 6+ years of experience with a Bachelors degree in a relevant domain - Proven experience in providing end-to-end analytics solutions and data management - Strong coding expertise in SAS, SQL, Pyspark, and Python - Exposure to data visualization tools such as Tableau is advantageous - Good understanding of banking products, operations, and regulatory requirements Joining Citi means becoming part of a global family of dedicated individuals who are committed to making a real impact. As a member of the Operations Analytics team, you will have the opportunity to grow your career, contribute to your community, and work towards driving operational improvements through data-driven decision-making. Citi is committed to diversity and inclusion, and we strive to create a culture where all individuals are valued, respected, and provided with opportunities for development. If you are looking to be part of a dynamic team that values excellence, integrity, and innovation, we encourage you to apply for this exciting opportunity at Citi.,

*only male candidates can apply & immediate joiner* Bachelor’s degree in Quality Management, Engineering, or related field (or equivalent experience) • Strong knowledge of quality tools & GD&T symbol

The ideal candidate will be a creative and analytical thinker. You will conduct insightful market research to establish a marketing strategy that effectively reaches the target audience. You should be comfortable evaluating the marketing process and work to critique and improve its outcomes. Responsibilities Identify target audiences, objectives, and desired outcomes of marketing campaigns. Research and develop marketing strategy, and evaluate the success strategy. Develop content for marketing campaigns. Stay up-to-date on current marketing trends. Manage and allocate the budget correctly. Qualifications Bachelor's degree in marketing or a related field. 2 - 3 years of relevant experience. Strong analytical, communication, time-management, and creativity skills. Strong ability to focus on the customer/market and take initiative. Experience with social media.,

As a Client Onboard Rep 5 at our organization, you will be responsible for performing relatively complex assignments that directly impact the business by ensuring the quality of tasks or services provided. Working under little to no direct supervision, you may service an expansive and/or diverse array of products/services. It is essential to apply your working knowledge of technical and professional principles and concepts, along with in-depth knowledge of team objectives. You will understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensuring the quality and service of yourself and others is a key aspect of this role, and you may recommend new options to enhance productivity in accordance with guidelines. Tact and diplomacy are required when exchanging complex or sensitive information with others, and being sensitive to audience diversity is essential. Basic knowledge of the organization, the business, and its policies is also required. You will be typically responsible for resolving basic to moderately complex problems based on practice and precedence, and you should be able to assess the applicability of similar experiences and evaluate options under circumstances not covered by procedures. Your responsibilities will include processing clients" requests related to system set up, cooperating with internal partners to perform systems maintenance, providing responses to client and internal inquiries, preparing documentation for archiving, and applying appropriate bank regulations while processing the requests. Remaining up to date with current procedures, internal rules, external regulations, and following changes in the aforementioned documents will be crucial. You will also be responsible for documenting operation procedure updates, processing clients" instructions with the highest accuracy and effectiveness, verifying and authorizing data entered in the systems, ensuring all queries are dealt with efficiently and timely, and escalating urgent/risk issues through appropriate escalation channels. Additionally, you will cooperate with and support other teams/employees upon supervisors" instructions, perform other crucial tasks instructed by supervisors, ensure high levels of client satisfaction through strong product, process, and client knowledge, identify and suggest process improvements, assist in the implementation of validated process improvements, participate in user acceptance tests of new systems, and execute tasks detailed within this document as well as any other work instructed by the supervisor related to this function. To be successful in this role, you should have previous experience in financial services, knowledge of bank products in the scope of opening and maintaining bank accounts, customer communication experience, knowledge in the field of finances and banking, flexibility, team spirit, loyalty, high attention to detail, good PC skills (Excel, Word), fluency in written and spoken English, ability to work under pressure and meet deadlines, goal-oriented with a desire for new challenges, customer focus, self-motivation with high competency to follow through when facing obstacles, ability to organize your own work and manage time, a flexible and adaptable approach to a constantly changing work environment, assertiveness, demonstrated initiative and creativity in problem-solving, and proficient knowledge of English (written and spoken). A high school diploma or equivalent is required for this position. This is a full-time role in the Customer Service job family group, specifically in the Institutional Client Onboarding job family. The most relevant skills required for this role include those listed above, and for any complementary skills, please refer to the requirements mentioned in the job description or contact the recruiter. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,