2059 Customer Focus Jobs - Page 10

Role Overview: As an Associate for the Investment Accounting team at Ares in Mumbai, you will be part of a global team responsible for analyzing new/existing investments, daily profit and loss, accounting policies development, and internal/external reporting. Your primary focus will be on Alternative Credit, Private Equity, and E.U./U.S. Direct Lending transactions, ensuring proper accounting treatment and compliance with policies. You will work closely with various departments including Accounting, FP&A, Compliance, and Portfolio Management to support deal servicing and reporting. Key Responsibilities: - Prepare transaction analysis memos for Private Credit and Private Equity deals to ensur...

Job Description: You will be responsible for effectively communicating with customers and addressing their queries. Your role will also involve demonstrating strong product knowledge to assist customers in making informed purchasing decisions. Additionally, you will need to maintain a customer-focused approach to ensure high levels of satisfaction. Problem-solving skills will be essential in resolving any issues that may arise during customer interactions. Packing products securely and accurately will also be part of your responsibilities. Qualifications Required: - Excellent communication skills - Good product knowledge - Customer-focused mindset - Strong problem-solving abilities Note: Foo...

Hello, Truecaller is calling you from, India! Ready to pick up Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter, Top 20 most downloaded apps globally, and worlds #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month, Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap Our focus on innovation, operational excellence, sustainable growth, an...

Role Overview: As a key member of the team, you will be responsible for team building, employee engagement, client management, escalation handling, governance, compliance, and ensuring client delivery predictability. Your focus will be on leading and upskilling your team to deliver excellent results for both clients and the organization. Additionally, you will handle internal and external governance, compliance with SLAs, client reporting, and process improvement projects. Your dedication to maintaining high customer and employee satisfaction scores will drive your success in this role. Key Responsibilities: - Drive and monitor team building and employee engagement efforts - Lead and coach t...

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3 4L 4 7L per year Responsibilities This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centres performance Well give you the autonomy and resource to manage your centre as though its your own business You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site, Rising to every challenge and solving problems, Giving tours to prospective customers, Upselling to existing customers, Above all, looking after our customers so well that each becomes a brand ambassador for you, your t...

Role Overview: You are being sought as an experienced and dynamic Assistant Manager / Manager - Banquet Sales to join the sales team at Country Inn & Suites by Radisson, Sahibabad. Your primary responsibilities will include driving banquet sales, managing client relationships, and ensuring seamless coordination for all banquet and catering events. This is a full-time on-site role based in Sahibabad, Ghaziabad, Uttar Pradesh. Key Responsibilities: - Develop and implement banquet sales strategies to achieve revenue and occupancy targets. - Handle inquiries, prepare proposals, and conduct client meetings to convert leads into confirmed business. - Build and maintain strong relationships with co...

Role Overview: As a Senior Product Marketing Specialist at Wolters Kluwer India, you will play a critical role in developing, executing, and scaling medical research and medical education products in the digital domain. Your responsibilities will include creating Go To Market (GTM) strategies for both B2B and B2B2C segments, owning the end-to-end product lifecycle, and collaborating with cross-functional teams to drive business growth. Your deep understanding of the medical research and medical education publishing domain will be essential in shaping the future of digital education products in the medical space. Key Responsibilities: - Develop and execute comprehensive Go To Market plans for...

Greeting from IntouchCX ! About the Job Are you a self-motivated individual with excellent customer service skills? Then this might be the role for you! Were looking for VIP Customer Service Representatives to provide intelligent and engaging email and chat responses to our tech-savvy and passionate VIP customers. As a VIP Customer Service Associate, You Will... Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat. Proactively engage customers via social media to encourage participation in upcoming sales events. Quickly and and effectively build rapport with customers, diagnose, and resolve issues Engage with VIP players through 1...

Responsibilities: * Maximize customer satisfaction through proactive engagement * Manage customer relationships from onboarding to renewal Shift: Rotational (Female employees: Day shifts up to 8 PM; Male employees: Rotational shifts)

Join our Medical and Mobility team as a dynamic Business Development Executive ( Equipment sales/ Device) , leading the charge in bringing cutting-edge robotic physiotherapy equipment to hospitals, rehabilitation centers, and healthcare institutions. Be a key player in driving innovation, building impactful partnerships, and transforming patient care with state-of-the-art rehabilitation solutions. Job Location : Andhra Pradesh Responsibilities Identify and prioritize target markets, industries, and segments for business development activities. Generate leads through proactive outreach, networking, cold calling, and referrals. Build and maintain relationships with prospective clients, underst...

Job Title: Customer/Sales Support Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube,...

Manager - Inside Sales/Customer Success - Individual Contributor Role Location MumbaiWork mode Work From OfficeQualification B. Tech/MBAJob Summary :We are seeking a detail-oriented and proactive Customer Success Manager with 4-7 years' experience in Inside Sales/Field Sales/Tele Sales for Our Client in the B2B Space for Mumbai Location. The ideal candidate will be doing the Inside sales activities, Sales closing, account management and implement sales strategies.Role Description :- This is a full-time on-site ( WFO) role as an Inside Sales Manager to be based out of Mumbai.- The role involves tasks such as managing inside sales activities, ensuring customer satisfaction, generating leads, o...

At Hogr, we are redefining the way people discover and experience food. As a food delivery and discovery platform, we empower users to make informed dining decisions effortlessly. Whether you're craving something new or searching for the best local flavors, Hogr connects food lovers with the right choices at the right time.Our mission is to build a thriving food community-one where people explore, share, and celebrate their culinary passions. Through cutting-edge technology and a user-first approach, we make food discovery engaging, seamless, and rewarding.If you're passionate about food and innovation, Hogr is the place for you. Join our dynamic team and be part of a movement that's transfo...

About The Role - He/She will be responsible for making and receiving outbound/inbound calls- Managing large amounts of inbound and outbound calls in a timely manner- Following the provided "scripts" when handling different topics- Will strive towards going beyond the assigned target and achieve best possible conversion rate- Build sustainable relationships and engage customers by taking the extra mile- Keep records of all conversations in our CRM Database by documenting everything Requirement : - Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills- Versant 6 Certified- Track record of over-achieving quota- Strong phone and verbal communicati...

Job Title: Customer Experience Executive Backend Team Location: Lower Parel - HO Working Days: 6 days This role will be responsible for engaging with our store personnel, customer experience front end teams and production/logistics team to provide them information necessary to resolve customer inquiries. ABOUT THE ROLE: Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone. Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world . Liaise with production to fix individual customer issues and alterations. ABOUT YOU: 2+ years experience in cu...

Responsibilities: * Manage international customer relationships through successful onboarding, regular check-ins, and issue resolution. Office cab/shuttle Provident fund Health insurance

Responsibilities: * Manage customer success from onboarding to retention * Ensure client satisfaction through regular communication * Drive software sales within domestic & Indian markets

Job Description: Senior Product Marketing Specialist Company Overview: As a prominent leader in the field of medical education, research and point of care, Wolters Kluwer India is seeking a highly qualified and experienced Product Manager to join our dynamic team. We are a global provider of information, software, and services specializing in the healthcare and education sectors. This role offers an exciting opportunity to shape and drive the future of digital education products in the medical space, both in the B2B and B2C segments. Position : Product Manager Medical Research and Medical Education Location : Gurgaon Role Overview : The Product Manager will play a critical role in developing...

Job Title: Technical or Customer Support Report To: CEO Experience: 5 Years Qualification: Any Degree Location: Bangalore Shift Time: 06:30 PM - 03:30 AM Night Shift Mode: Work From Office Terms-Fulltime/Part time/Contractual: Full-Time Job Summary Artemis is currently seeking a Customer Support Specialist. As a customer support team member, you will be at the forefront of addressing customer inquiries and issues via chat, email, and phone. Your primary responsibility will be to ensure that customers receive a positive experience while using our service. You will lead the way in maintaining customer satisfaction and building strong relationships with our valued clients. We are looking for a ...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Educational Requirements Bachelor of Engineering,BBA,BSc,MCA,MSc Service Line Data & Analytics Unit Responsibilities Engage with Business / Stakeholders with status update on progress of development and issue fix Setup Standards related to Coding, Pipelines and Documentation Understand the requirements from the business and translate it into an appropriate technical requirement. Define key business problems to be solved; formulate high level solution approaches and identify data to solve those problems, develop, analyze/draw conclusions and present to client. Engage with Business / Stakeholders with status update on progress of development and issue fix Additional Responsibilities: About UsI...

The Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. WHAT YOU WILL BE DOING: Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning ...

Are you someone who is organized, detail oriented, and an excellent communicator? Are you interested in starting a career in Project Management? If so, the Senior Implementation Specialist role may be a great fit for you! NAVEX is looking for a new Senior Implementation Specialist who will thrill, delight, and guide our customers through the implementation of our integrated risk and compliance management software and solutions. By leveraging the implementation teams collective experience and learning our highly effective project management methodology, you will own a book of implementation projects with a focus on successful and on-time project completion. In addition, you will manage projec...

Your Work Shapes the World at Caterpillar Inc, When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live Together, we are building a better world, so we can all enjoy living in it, Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) a...

Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively This will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency, Job Responsibilities And Dut...