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2.0 - 6.0 years
0 Lacs
punjab
On-site
The key responsibilities for this position include managing customer retention programs, loyalty campaigns, and engagement activities. You will be responsible for building and nurturing long-term relationships with customers, addressing customer feedback, ensuring timely resolutions, and enhancing customer satisfaction scores. Additionally, you will drive brand recall and repeat customer business by working closely with the Marketing & Sales Team for customer engagement strategies. The desired candidate for this role should be a Graduate/Post Graduate with excellent communication and people skills. A customer-centric approach and problem-solving mindset are essential qualities for this position. Exposure to CRM tools would be an added advantage. This is a full-time job position that offers benefits such as Provident Fund. A certification in nursing is preferred but not mandatory for this role. The work location for this position is in person.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
About Portl Portl is an AI-driven Connected Fitness & Wellness technology company with a suite of products and services that enables hyper-personalization of Fitness & Wellness at scale combined with a proprietary AI Motion engine to facilitate real-time feedback and defect analysis. About The Team Portl was founded with the intention to deliver personalised wellness solutions through innovative content that is delivered using our state-of-the-art suite of products and services. We are a team of Product Designers & Hustlers who excel at Computer Vision, Electronics & Hardware Engineering, Artificial Intelligence, Cloud Software Development with a passion for innovation. Our mindset of disrupting industries with strong hardware redesigned with software and services permeates across the entire team and we strive to deliver simplicity and convenience in the products we design. With extensive experience in the Fitness & Wellness sector along with deep technical & domain expertise, we are confident that the Portl platform will change how consumers access and consume Fitness, Wellness & Digital Health Services. Our Mission We are a technology company and we strive to create personalised Fitness, Wellness & Lifestyle experiences and empower people to realise their best potential through its innovative hardware, software and services. About The Role We are looking for a dynamic and customer-focused In-Store Representative to be the face of our fitness brand. As part of our retail team, you will be responsible for engaging walk-in customers, explaining product features, and creating a seamless shopping experience that reflects our brand's values of health and performance. Key Responsibilities - Greet and assist customers with product inquiries and purchases. - Explain the features, benefits, and usage of fitness products and equipment. - Maintain an organized, clean, and visually appealing store environment. - Demonstrate product usage when required and ensure excellent customer experience. - Track inventory, manage billing, and support store operations. - Provide after-sales support and collect customer feedback. - Collaborate with the sales team to meet store targets. Requirements - Excellent communication skills in English and Hindi. - Highly presentable with a friendly and approachable demeanor. - A quick learner with a keen interest in fitness and wellness products. - Ability to handle multiple customer interactions professionally. - Must be available to join immediately. Preferred Qualities - Prior experience in retail, customer service, or fitness sales is a plus. - Energetic, self-motivated, and enthusiastic about helping people make informed choices. What We Offer - Competitive salary and performance incentives. - Opportunity to work with a growing, health-focused brand. - Employee discounts and fitness product training. - A supportive and energetic team environment.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Pre-Sales Representative Specialist at our company, you will be a key member of the sales team, providing essential technical expertise and product knowledge throughout the sales process. Your role will involve understanding customer needs, delivering tailored solutions, and assisting in closing deals by aligning our product capabilities with client requirements. Your responsibilities will include collaborating with the sales team to identify customer needs and offer customized solutions, conducting product presentations and demonstrations for potential clients, assisting in the creation of proposals and sales documentation, addressing technical inquiries during customer interactions, staying updated on product features and industry trends, liaising with product and engineering teams to provide customer feedback, supporting proof-of-concept implementations, and nurturing relationships with both potential and existing clients. Additionally, you will participate in sales meetings, trade shows, and customer visits as necessary. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, Engineering, or a related field and have at least 1 year of experience in pre-sales, sales support, or a customer-facing technical position. You must possess a strong grasp of sales processes, exceptional presentation and communication skills, and the ability to convey technical information to non-technical audiences. Proficiency in Microsoft Office, CRM tools such as Salesforce, and virtual demo tools is also required. This is a full-time, permanent position with benefits including health insurance and paid sick time. The compensation package includes performance bonuses and yearly bonuses, and the work schedule is during day shifts. The job is located in person. If you meet the qualifications and are interested in this opportunity, please send your resume to HR@vistararealty.com or call 9274231787. We look forward to hearing from you!,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a member of our team, your main responsibility will be to provide support to the sales team by understanding customer needs and requirements. You will collaborate closely with the sales team to conduct product demonstrations and presentations in order to showcase the value of our solutions. Your technical expertise will play a crucial role during sales pitches and proposals, helping to analyze customer requirements and propose tailored solutions. In addition to pre-sales support, you will also be involved in post-sales activities to ensure customer satisfaction. This includes troubleshooting technical issues, providing ongoing support, and delivering training to customers on product usage. You will act as the main point of contact for technical issues and escalations, working closely with the engineering team to address customer feedback and improve our products. Your role will require you to develop and deliver technical presentations, respond to technical inquiries and RFPs, conduct site surveys and evaluations, and work towards maintaining high levels of customer satisfaction. Your dedication to providing excellent pre-sales and post-sales support will be essential in helping us achieve our goals. This is a full-time, permanent position with a day shift schedule. The work location will be in person, allowing for direct interaction with the team and customers. Join us in this exciting opportunity to contribute to our success and make a difference in the world of technical solutions.,
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Product Manager at Tekion, you will play a crucial role in leading the development of customer-facing BI applications that provide intuitive workflows and powerful visualizations. Collaborating with customers, internal stakeholders, and subject matter experts, you will transform complex business needs into seamless product experiences. Your responsibilities will include owning the usability, accessibility, and engagement strategy for a range of analytics interfaces used by dealerships, OEMs, and internal teams. By working closely with engineering, UX, and data teams, you will drive the translation of ideas into scalable, high-quality product releases. You will tackle challenging user experience problems across budgeting, forecasting, and operational intelligence applications and validate solutions through user testing, customer feedback, and rapid iteration. Emphasizing data-informed decision-making, you will strike a balance between vision, feedback, and design sensibility. Additionally, you will support the integration and customization of ThoughtSpot and other embedded analytics experiences within Tekion products. To excel in this role, you should have four to six years of product management experience in a fast-paced environment, preferably in the development of enterprise or customer-facing SaaS products. A strong grasp of multi-tenant SaaS architectures, particularly for analytics or data-driven applications, is essential. Experience in working on budgeting, planning, or financial forecasting interfaces is highly advantageous. Proficiency in BI tools, especially ThoughtSpot, and a passion for creating seamless data experiences for business users are key requirements. Your exceptional written and verbal communication skills will be vital in distilling complexity and aligning cross-functional teams. A proven track record of delivering impactful products in collaboration with design and engineering teams, as well as empathy for users, will set you up for success in this role. A strong sense of ownership, curiosity, and a commitment to building tools that are both powerful and user-friendly are qualities that will be highly valued. This role at Tekion is not just another product position it is an opportunity to shape how customers experience data within the organization. Your contributions will directly impact how business users derive insights, make decisions, and drive operations. Your role will be instrumental in scaling Tekion's analytics ecosystem and ensuring its intuitiveness, performance, and enterprise readiness.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You should have a minimum of 2 years of experience in UX design. As a UX designer, you will be responsible for understanding product specifications and user psychology. Your role will involve advocating for UX throughout the organization and working closely with clients to bring their product vision to life through research, sketching, prototyping, and user-testing experiences for digital products. Your creative problem-solving skills will be crucial in addressing UX issues such as usability and findability. You will translate concepts into user flows, wireframes, mockups, and prototypes to create intuitive user experiences across various devices and interfaces. By analyzing user interface problems, you will devise elegant design solutions that meet business goals and requirements while staying on brand. In addition to your design responsibilities, you will collaborate with the business team to develop user scenarios, storyboards, and high-level requirements. It is essential to have knowledge of tools like Figma, Adobe XD, Invision, Sketch, Photoshop, and Illustrator. Your expertise in user-centered design (UCD), user research, testing, prototyping, and accessibility concerns will be valuable in this role. You should be able to iterate designs efficiently, understand the importance of user-centered design, design thinking, and UX key performance indicators (KPIs). Having a passion for resolving user pain points through user-centric design is essential. Knowledge of HTML/CSS and JavaScript is preferred, along with excellent written and oral communication skills, creative thinking, and logical abilities. Staying updated on competitor products and industry trends will also be part of your responsibilities. Overall, your role as a UX designer will involve creating user-centered designs, collaborating with clients, and communicating design ideas effectively to developers for successful digital product experiences.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
panchkula, haryana
On-site
The Business Development Executive position for an IT process is a 100% target-based role where the salary is directly proportional to the achieved targets. As a Business Development Executive, you will be responsible for building and maintaining relationships with clients, including multinational customers. Your primary tasks will involve creating a client list, managing existing key accounts, and collaborating with the Product and Sales Management teams to enhance our core trade lanes and vertical markets within the multinational customer segment. You will be required to report your daily sales activities through the CRM system, ensuring timely submission of RFQs/Tenders with the support of the tender team, and sending out quotations within the stipulated time frame. Effective follow-up with customers for conversion, adherence to company directives, and maintaining proper Standard Operating Procedures (SOP) in coordination with the Sales support team are essential aspects of the role. To excel in this position, you should have at least 1 year of experience in business development, demonstrate profitability and result-oriented mindset, possess strong communication skills, exhibit professionalism, and have a customer-centric approach. Being self-driven, resourceful, and adept at problem-solving, along with the ability to thrive under pressure, are key attributes for success in this role. Your performance will be measured against Key Performance Indicators (KPIs) outlined by your Sales Manager. Generating qualified sales leads, collecting feedback from customers to ensure their satisfaction, and following up with Cargo-Partner and System Partner branches are integral parts of your responsibilities. The position offers a salary structure based entirely on business performance, and the job location is Panchkula with a 5-day workweek in the US shift. Female staff members will have access to cab facilities. The role is full-time and permanent, with the work schedule being in the evening shift from Monday to Friday. If you have a minimum of 1 year of sales experience, proficiency in English, and the ability to work effectively in a team while meeting targets and building strong client relationships, we encourage you to apply for this challenging yet rewarding opportunity.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an Associate General Manager - Design, you will be responsible for overseeing the revenue of a specific region and ensuring the growth and performance metrics of the business and its employees. Your role will involve taking full ownership of crucial business initiatives including product launches, process enhancements, category expansion, and vendor relationships. You will play an active role in making business decisions by providing both qualitative insights and conducting detailed quantitative analysis. It is essential to have a deep understanding of design requirements and customer experience to drive optimal business outcomes. You will be in charge of developing, leading, motivating, and managing a dynamic team in the city comprising Business and Design Managers, Territory Area Managers, Designers, DPs, LPs, among others. Your focus will be on creating a conducive ecosystem for a successful design experience for both internal teams and customers. One of your key responsibilities will be to ensure the quality of design closure for Livspace catalogue products such as Kitchen, Wardrobe, Storages, Furniture & Decor, as well as essential home improvement services in the region. You must have the ability to drive and achieve key performance indicators (KPIs) including design sign-offs, error-free designs, sales penetration, customer satisfaction, and employee satisfaction. Furthermore, you will act as the liaison between the city and customers within Livspace, ensuring continuous feedback for ongoing improvement and enhancement of services. Your role will be instrumental in shaping the success and growth of the design function within the organization.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
As an In-Store Representative at Portl, you will play a crucial role in representing our AI-driven Connected Fitness & Wellness technology company to walk-in customers. Your primary responsibility will be to engage with customers, provide detailed explanations of product features, and ensure a seamless shopping experience that aligns with our brand's core values of health and performance. You will be expected to greet customers warmly, address their product inquiries effectively, and assist them in making informed purchase decisions. It will be essential for you to possess excellent communication skills in both English and Hindi to cater to a diverse customer base. Your ability to showcase the features, benefits, and proper usage of fitness products and equipment will contribute significantly to enhancing customer satisfaction and driving sales. Maintaining a clean, organized, and visually appealing store environment will be key to creating a positive shopping atmosphere. Additionally, your role will involve demonstrating product usage when necessary, managing inventory, handling billing processes, and supporting overall store operations. By providing exceptional after-sales support and collecting valuable customer feedback, you will contribute to building long-lasting relationships with our clientele. Collaboration with the sales team to achieve store targets will be a key aspect of your role, requiring you to work cohesively in a team-oriented environment. Your role will also entail staying up-to-date with product knowledge, offering insights to customers, and ensuring a high level of customer service at all times. The ideal candidate for this position will be highly presentable, possess a friendly demeanor, and have a genuine interest in fitness and wellness products. Being a quick learner with a customer-centric approach will be advantageous in fulfilling the responsibilities effectively. Prior experience in retail, customer service, or fitness sales will be beneficial, although not mandatory. An energetic and self-motivated attitude, coupled with enthusiasm for assisting customers in making informed choices, will be highly valued. If you are looking to join a technology-driven company dedicated to creating personalized Fitness, Wellness & Lifestyle experiences, this role offers a competitive salary, performance incentives, employee discounts, fitness product training, and the opportunity to be part of a supportive and energetic team environment. Your role as an In-Store Representative at Portl will be instrumental in promoting our innovative products and services, empowering individuals to achieve their best potential through health and wellness solutions.,
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Customer Support Specialist, you will play a crucial role in delivering exceptional customer service in a fast-paced SaaS environment. Your main responsibilities will include handling complex support queries through email, chat, and phone, mentoring junior team members, and collaborating with different departments to ensure customer satisfaction and success. Your primary focus will be on providing advanced customer support by addressing escalated and complex issues efficiently. Additionally, you will be responsible for guiding and training junior team members, managing tickets effectively, and working closely with Product, Engineering, and Customer Success teams to troubleshoot issues and provide valuable feedback for product improvements. Your role will also involve creating and updating knowledge base articles, FAQs, and support documentation to enhance self-service resources for customers. You will be expected to collect and analyze customer feedback to identify trends and areas for improvement, ultimately enhancing the overall customer experience. To excel in this position, you should have a Bachelor's degree or equivalent experience in Customer Support, Customer Success, or a related field. A minimum of 4 years of experience in customer support, preferably in a SaaS environment, is required. Proficiency in technical skills such as Excel, SQL, and data reporting is essential, along with strong problem-solving and analytical abilities. Excellent communication skills, both verbal and written, are a must for effectively interacting with customers and internal teams. Experience with support tools like Zendesk, Freshdesk, or BoldDesk will be beneficial in carrying out your responsibilities. Moreover, your ability to handle high-pressure situations while maintaining a customer-first mindset will be crucial for your success in this role.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
The Customer Representative Manager for our luxury e-commerce brand specializing in leather handbags is responsible for delivering exceptional customer service. Your role involves managing customer queries, overseeing exchanges and returns, resolving complaints, and facilitating customer visits. You should have a strong background in customer service within the luxury retail sector, a keen attention to detail, and a commitment to maintaining the brand's high standards. Respond promptly and courteously to customer queries via phone, email, live chat, and social media. Ensure the customer service team provides accurate and personalized responses, reflecting the brand's luxury image. Oversee the exchange and return process to ensure it aligns with the brand's high standards. Handle escalated cases with a focus on customer satisfaction and brand loyalty. Work closely with the logistics and inventory teams to ensure a seamless process. Address and resolve customer complaints with empathy and professionalism, ensuring a positive resolution. Develop and refine procedures for managing complaints to enhance the customer experience. Maintain detailed records of complaints and resolutions for continuous improvement. Organize and facilitate exclusive customer visits to our showrooms or events, ensuring a luxurious experience. Coordinate with relevant departments to prepare for visits and provide personalized service. Gather and act on customer feedback post-visit to enhance future experiences. Collect and analyze customer feedback to identify areas for improvement. Implement changes based on feedback to enhance the overall customer experience. Stay informed about industry trends and best practices to continuously elevate the customer service function. Prepare regular reports on customer service metrics, such as response times, resolution rates, and customer satisfaction. Use data to identify trends and provide actionable insights to management. This is a full-time position with occasional requirements to work beyond standard hours. It is primarily office-based with some travel required for customer visits and events. Job Types: Full-time, Permanent Schedule: Day shift Ability to commute/relocate: South Delhi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person Application Deadline: 04/06/2024,
Posted 2 months ago
5.0 - 20.0 years
0 Lacs
karnataka
On-site
You should have a minimum of 5 to 20 years of experience in selling crushing/screening and other construction heavy equipment. Your educational background should be BE/Diploma in Mechanical. The location of the job is in Bangalore. As a Sales Specialist, you will be responsible for meeting company sales/rental targets, budget goals, and profit objectives. Your role will involve maintaining and expanding vendor relationships, targeting customers in the heavy construction equipment industries, and devising specific marketing strategies. You will collaborate closely with relevant departments and the corporate office throughout the sales process. This will include conducting detailed technical presentations and discussions with customers, preparing proposals, cost estimations, and quotations. Following up with customers for deal finalizations will also be part of your responsibilities. In addition, you will gather product feedback from the market and support the rollout of new products and marketing initiatives. The ideal candidate should be able to work independently, meet deadlines efficiently, and be self-motivated, detail-oriented, and organized. Proficiency in English, Hindi, and regional languages (both spoken and written) is essential for effective communication, interpersonal interactions, organization, and presentation skills. Frequent travel may be required for this role, and prior experience in the crushing industry is preferred.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
The telecaller role involves reaching out to potential and existing customers via phone calls to provide information about products/services, address inquiries, and generate leads. The ideal candidate should have strong communication skills and the ability to handle customer objections effectively. Responsibilities include: - Conducting customer outreach by making outbound calls to introduce and promote company products/services. - Following up on leads obtained from marketing campaigns. - Engaging with customers through inbound calls, providing information, and fostering positive relationships. - Identifying and qualifying potential leads based on specific criteria. - Maintaining a comprehensive understanding of products/services and effectively communicating their features and benefits to customers. - Recording customer interactions accurately in the CRM system and managing customer databases. - Collecting customer feedback for continuous improvement and addressing/resolving customer complaints. Qualifications: - Proven experience in a telecaller or similar customer service role. - Excellent verbal communication skills. - Ability to handle rejection and stay motivated. - Strong organizational skills and attention to detail. - Capacity to work both independently and collaboratively within a team. Preferred qualifications include experience in customer handling and grievance resolution, as well as familiarity with telemarketing techniques and best practices. This is a full-time position requiring a Higher Secondary (12th Pass) education. Preferred language skills include Hindi and English. The work location is in person.,
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
kolhapur, maharashtra
On-site
As an intern at Kirty Holiday, you will have the opportunity to engage in a variety of responsibilities related to the travel industry. Your day-to-day tasks will include assisting in the creation of personalized travel itineraries for clients, preparing and sending quotations to potential customers, and following up with clients regarding their travel plans and bookings. Additionally, you will be responsible for generating and managing invoices for confirmed bookings and collecting customer feedback to enhance our services. You will also contribute to lead generation and customer outreach initiatives. This internship will provide you with valuable hands-on experience in a professional travel firm environment. You will have the chance to gain insights into various aspects of the travel industry and benefit from mentorship by experienced travel professionals. Through your involvement in client interactions and customer service best practices, you will develop essential skills. Based on your performance, there is potential for future employment opportunities within the company. Kirty Holiday is a Pune-based travel firm dedicated to creating unforgettable travel experiences for its clients. Specializing in tailored services for both domestic and international travel, the company offers a diverse range of carefully curated tour packages. These packages encompass popular destinations, allowing travelers to immerse themselves in new cultures and landscapes. Recognizing the uniqueness of each traveler, Kirty Holiday provides personalized travel planning services. Clients can collaborate with the company to design bespoke itineraries that align with their specific preferences, schedules, and budgets. As a comprehensive travel firm, Kirty Holiday assists with essential travel arrangements such as flight bookings, hotel reservations, and local transportation to ensure a seamless travel experience for clients.,
Posted 2 months ago
0.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a Sales Executive, your primary responsibility will be to proactively seek new sales opportunities by utilizing various methods such as cold calling, networking, and engaging on social media platforms. You will be tasked with arranging meetings with potential clients to understand their needs and address any concerns they may have. Additionally, you will be expected to prepare and deliver engaging presentations on our products and services, create regular sales and financial reports, and ensure adequate stock availability for sales and demonstrations. Your role will also involve representing the company at events like exhibitions and conferences, negotiating and closing deals, as well as handling customer complaints or objections. Collaboration with team members is essential to drive collective success, and you will play a crucial role in gathering feedback from customers and prospects to enhance our services further. To excel in this role, you should have a proven track record in Sales or a related field, along with fluency in English and proficiency in MS Office. Experience with CRM software will be advantageous, and a solid grasp of marketing strategies and negotiation techniques is necessary. We are looking for a fast learner with a genuine passion for sales, a self-motivated individual with a results-oriented mindset, and someone capable of delivering captivating presentations. The ideal candidate should be open to travel, with a maximum notice period of 30 days and a preferred location of Eranakulam. Whether you are a fresher or an experienced professional, we offer competitive salary packages ranging from INR 8000 for freshers to INR 15000-35000 for experienced candidates. If you possess these skills and are ready to take on the challenge of driving sales growth while ensuring customer satisfaction, we look forward to receiving your application.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Customer Service Representative, your primary responsibility is to interact with customers in a professional and timely manner through phone, email, and live chat. You will be expected to address and resolve customer inquiries related to shipping, delivery, tracking, and billing to ensure a positive outcome for the customer. Your role will also involve assisting customers with placing orders, making changes to orders, and providing updates on the status of their shipments. It is essential to provide accurate and up-to-date information on shipment status, delays, and any other related queries that customers may have. In situations where customer issues require higher-level intervention, you should be able to identify and escalate them while maintaining ownership until a resolution is reached. Additionally, gathering and documenting customer feedback will be crucial in improving service quality and identifying areas for enhancement. You will play a key role in contributing to the development and maintenance of the company's knowledge base and FAQ resources. Collaboration with the operations, sales, and logistics teams is essential to ensure smooth coordination and overall customer satisfaction. Furthermore, your responsibilities will include generating and analyzing customer service reports to track performance metrics and identify trends that can help enhance the customer service experience. Your dedication to providing excellent customer service and your ability to work effectively with cross-functional teams will be critical to your success in this role.,
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
At Medtronic, you can embark on a life-long career dedicated to exploration and innovation, all while contributing to the advocacy for healthcare access and equity for all. Your role will be characterized by purpose-driven leadership, aimed at dismantling barriers to innovation in a world that is more connected and compassionate. Your responsibilities will encompass various tasks, including but not limited to: - Promoting and selling Medtronic's products and services in a designated geographic area or specific customer accounts to achieve or surpass sales targets. - Cultivating and fortifying long-term relationships with stakeholders such as distributors and healthcare professionals. - Proactively pursuing leads, evaluating needs, and delivering product services to optimize the benefits derived from Medtronic's offerings. - Advocating and facilitating education about the company's products and services. - Conducting thorough market research, including monitoring activities of customers and competitors. - Implementing market development strategies and adjusting them as required. - Communicating customer feedback on new products, modifications to existing products, or applications to internal stakeholders like Research & Development, Operations, and Marketing. As part of the Sales Professional Career Stream, you will primarily serve as an individual contributor with direct sales responsibilities. You may oversee the work of other sales professionals at lower levels or manage sales processes and accounts involving multiple team members. Your focus will be on establishing and nurturing customer relationships, developing new connections, implementing sales strategies, and closing sales. Key Differentiating Factors: - Autonomy: As an entry-level sales professional, you will cater to one or more individual or team accounts, selling products/services to a client group while identifying potential new customers. Your work will be closely supervised as you maintain relationships. - Organizational Impact: Your aim is to achieve individual sales targets within a specific product area/account by selling lower complexity products/services, acquiring new accounts, and expanding existing ones. Your efforts will have some impact on the overall sales results for the team, primarily working on smaller, less complex accounts or territories. - Innovation and Complexity: You will follow standard sales and business development practices to analyze situations or data for obtaining answers. You may suggest changes in account tactics to meet sales goals and implement improvements in work processes and procedures. - Communication and Influence: Engaging with external customers/vendors, you will conduct basic negotiations and presentations to close sales. You will also gather or provide information that may require clarification or interpretation. As you progress in this role, you will gain broad knowledge of sales techniques through education and on-the-job learning. You will learn to apply professional concepts, utilize company policies and procedures to address routine issues, and will be required to have a Baccalaureate degree with introductory knowledge of company products and services. The physical requirements of this job are varied and not limited to the above description. Medtronic aims to provide a competitive salary and flexible benefits package, reflecting a commitment to employee well-being at all career and life stages. Medtronic is a leader in global healthcare technology, actively addressing the most pressing health challenges worldwide by seeking and implementing innovative solutions. Our mission to alleviate pain, restore health, and prolong life unites a diverse global team of over 90,000 passionate individuals. At Medtronic, we are driven by engineering at our core, turning ambitious ideas into practical solutions for real people. Our commitment to diversity, along with our business practices and mission, sets us apart in the pursuit of engineering the extraordinary.,
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
kozhikode, kerala
On-site
Sigmetic is an advanced feedback analyzer tool that transforms customer reviews into meaningful data to help businesses improve and grow. We empower businesses with actionable insights, enabling them to make informed decisions based on customer feedback. Responsibilities Identify and engage potential clients who can benefit from Sigmetics feedback analysis solutions. Explain the value of our tool to businesses and demonstrate how it can enhance their customer experience. Assist in lead generation, follow-ups, and nurturing customer relationships. Collaborate with the sales and marketing team to refine strategies and improve outreach. Learn sales techniques and business development skills in a real-world setting. What Were Looking For: Strong communication and interpersonal skills. Enthusiasm for sales with a growth-oriented mindset. Basic understanding of customer service and business analytics. Ability to work in a fast-paced, collaborative environment. Interest in SaaS, customer feedback, and business intelligence.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Position: General Manager Organization: The Hosteller url: www.thehosteller.com Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc. Understanding the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a network and optimizing its operations with a birds-eye view Understanding of hotel launches, setups, day-to-day operations, staff fulfilment, etc. Knowledge of various departments including front desk, housekeeping, F&B, and experiences Knowledge of task-based SOPs/TATs, vendor negotiations/management, etc. Performing various quality audits about infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis Handle complaints, settle disputes, and resolving grievances and conflicts, or otherwise negotiate with others Interacts with customers to obtain feedback on the quality of products, service levels, and overall satisfaction Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximize operational margins Motivating, mentoring, and aligning co-staff as per company-defined procedures and policies Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc., and ensuring a cordial relationship. Coordinating with other departments within the company to help resolve issues. Job Type: Full-time Benefits: Health insurance Schedule: Day shift Performance bonus Work Location: In person Expected Start Date: 18/06/2024,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
We are seeking a competitive and trustworthy Sales Executive to support our business activities. Your responsibilities will include identifying new sales opportunities, negotiating deals, and ensuring customer satisfaction. If you possess strong communication skills and are comfortable engaging with potential customers via email and phone to showcase our services and products, we are interested in meeting you. Your role will be crucial in helping us exceed business expectations and drive the company's growth. Your responsibilities will include: - Conducting market research to recognize selling opportunities and assess customer requirements - Actively pursuing new sales prospects through cold calling, networking, and social media - Arranging meetings with potential clients to understand their needs and preferences - Developing and delivering product/service presentations - Generating regular sales and financial reports - Maintaining stock availability for sales and demonstrations - Representing the company at exhibitions or conferences - Negotiating deals, addressing complaints, and handling objections - Collaborating with team members to enhance overall performance - Gathering customer feedback and sharing insights with internal teams Requirements: - Proven experience as a Sales Executive or in a similar role - Proficiency in English - Excellent MS Office skills - Familiarity with CRM software is advantageous - Sound knowledge of marketing and negotiation strategies - Quick learner with a passion for sales - Self-motivated with a focus on achieving results - Ability to deliver engaging presentations - High school diploma,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Sales Representative for our company, your primary responsibility will be to promote and sell our products to healthcare professionals (HCPs) in your assigned area. You will play a crucial role in organizing meetings and discussions with doctors, pharmacists, and hospital staff to introduce new products, updates, and services. It will be your goal to not only achieve but exceed sales targets by actively driving sales in the designated territory. Your role will also involve conducting product presentations, detailing, and demos to healthcare professionals. You will be expected to promote new product launches and maintain awareness of competitor products and market trends. Building and maintaining strong, long-lasting relationships with doctors, pharmacies, hospitals, and other healthcare stakeholders will be key to your success. By establishing trust and credibility with clients, understanding their needs, and providing effective solutions, you will contribute significantly to our growth. Regular feedback to the management team about customer needs, concerns, and market conditions will be essential. It is imperative that you continuously update your product knowledge to remain informed about new drugs, therapies, and industry developments. Providing accurate product information and training to healthcare professionals will be crucial to ensure their understanding and confidence in our products. You will be responsible for ensuring product availability at key pharmacies and hospitals within your assigned region. Maintaining accurate records of daily activities, sales performance, and customer interactions in the CRM system will help in tracking progress and identifying areas for improvement. Regular reports on sales targets, market trends, competitor activities, and customer feedback will need to be submitted to keep the management informed. Participation in sales meetings, training sessions, and conferences will be encouraged to enhance your product knowledge and sales techniques. Compliance with ethical guidelines, regulatory requirements, company policies, and adherence to promotional guidelines set by the company and healthcare authorities are non-negotiable aspects of your role. Join us at Hegaa, a 100% women-centric nutraceutical brand that aims to provide solutions to women and become a trusted name for women, both naturally and scientifically.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Are you an energetic and proactive leader ready to pursue new and exciting challenges Valmet is looking for a Product Sales Engineer to be based in Gurugram, India. In this role, you will report to the Senior Service Manager in the India Region. At Valmet, you will work independently with a collaborative spirit to help your colleagues achieve team targets. You will have the opportunity to contribute to the development of Spare part delivery processes and conduct Paper Machine Clothing surveys. As a key player in the development of Valmet's paper machine clothing (PMC) business in India, you will pursue sales leads, visit existing and new customers, and assist Technology Units in developing effective solutions for customer process issues. Key Responsibilities: - Conduct Paper Machine Clothing surveys independently - Lead the business development of Valmet paper machine clothing (PMC) business in India - Pursue sales leads, visiting existing and new customers to achieve sales target levels - Assist Technology Units to develop effective solutions to solve customer process issues with relevant Valmet products and design changes in PMC - Provide customer feedback and information on competitor activity to appropriate contacts within the organization - Adhere to company's Health, Safety, and Environmental (HSE) procedures - Adhere to company's Values, Business principles, and Code of conduct To be successful in this role, you will need to have: - Qualification: Relevant University bachelor's degree in chemical technology/paper technology - Experience: Minimum 3-5 years of relevant experience required - Clear understanding of the paper-making process - Experience working in a paper mill is an add-on - Ability to work independently, promote, and sell the organization's products and services - Self-motivated and a team player with good written and spoken English skills Valmet offers you the opportunity to work in a leading global company with 19,000 professionals, providing excellent prospects for professional development. We value an innovative culture that suits development-minded individuals who thrive in a fast-paced and dynamic environment. Join us and build up your expertise with opportunities for continuous development throughout your career. Additionally, we offer an attractive compensation package, up-to-date work tools, and various learning opportunities. If you are interested in this opportunity, please submit your application via Valmet Careers page with your CV by the deadline of 31st January 2025. To learn more about Valmet, visit our website at www.valmet.com. Valmet is a global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. We believe in the power of teamwork and innovation to move our customers" performance forward. Join our team and be a part of a diverse group of talented professionals dedicated to making a difference. When everything works together, Valmet is where you belong. Join the team at www.valmet.com/careers.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Business Analyst, you will be responsible for analyzing the business needs of clients, recommending solutions, and evaluating those solutions independently. You will perform Business Analysis tasks autonomously and provide guidance to junior BAs. Your role will involve using analytical skills and judgment to identify, prioritize, structure, and solve complex problems. You will work closely with customers to understand and define enterprise goals and objectives, contribute significantly to sprint planning and estimation, and act as the face of the team to the customer, serving as a subject matter expert for all business and strategic needs. Your responsibilities will include understanding and using Business Analysis (BA) knowledge areas appropriately to address business problems, analyzing business needs and solutions, devising strategies, facilitating stakeholder collaboration effectively, validating and verifying information to identify solution options, aligning designed and delivered solutions with stakeholder needs, and implementing effective requirement creation and management practices. You will champion requirements elicitation using proven techniques and tools, define solution approaches, identify business improvement opportunities, allocate requirements across solution components, and develop design options to achieve the desired future state. You will also define software quality attributes, external interfaces, constraints, and other non-functional requirements. Furthermore, you will develop training materials and tips for stakeholders to enhance their efficiency in using business analysis tools, work with large or multiple teams spanning functions, locations, and time zones, coordinate roles, responsibilities, and interdependencies of all team members, develop a network of Subject Matter Experts (SMEs), and drive transformational programs for the organization or customers" enterprise. Your performance will be measured based on business value addition, communication effectiveness, customer feedback, proficiency in business analysis processes and tools, creation of reusable artifacts/methodologies for organizational use, and the number of trainings undertaken/given. Key Outputs Expected from You: - Proactively identify business problems, constraints, and dependencies that lead to tangible benefits - Champion written and verbal communication with stakeholders and negotiate various options versus value delivered - Develop and drive adoption of tools, templates, and processes for aligning requirements and design - Use metrics and strategic analysis to recommend appropriate solutions to business problems - Establish processes as required by engagements and ensure team adherence - Maintain documentation of project artifacts to the best standards and communicate them effectively - Conduct necessary trainings and workshops within the project team and organization - Assist in identifying new business opportunities and recommending solutions proactively Your Skills Should Include: - Analytical, organizational, and problem-solving skills - Behavioral characteristics like ethics, personal accountability, trustworthiness, organization, and adaptability - Business knowledge encompassing industry trends, market forces, key processes, customer segments, and regulations - Communication skills with the ability to adapt styles and techniques to various audiences - Interaction skills to relate, cooperate, and communicate with different stakeholders - Proficiency in tools and technology supporting communication and collaboration - Advanced knowledge of various BA techniques and expertise in selecting the right techniques for tasks - Expertise in various BA knowledge areas recommended by professional organizations - Strategist skills to develop and drive adoption of tools, templates, and processes - Stakeholder engagement strategies for organizational transformation - Business analysis information management and performance improvement techniques In addition to the above, you will be required to have experience as a Business Analyst in the Retail Point of Sale (PoS) domain, create and own product roadmaps, identify technical capabilities needed for interfacing with external systems, conduct research for functional, non-functional, and regulatory requirements, and create detailed business requirements for sprints. You will also participate in various Agile ceremonies, product training, release planning, and collaborate with stakeholders to deliver value-added products to customers. Your ability to handle multiple projects, juggle tasks, and apply project management concepts, especially Agile/SCRUM methodologies, will be crucial for success in this role.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Sales Executive at our company, your primary responsibility will be to conduct in-depth research on industry trends, market segments, and competitors to identify potential opportunities and threats. You will analyze customer needs and preferences to customize products and services accordingly. Lead Generation is a crucial aspect of your role, which involves utilizing various channels such as social networks, bidding portals, email campaigns, cold calling, and data mining to attract potential clients. Your tasks will also include identifying and engaging potential customers through cold calling, email marketing, social media, and networking events. Collaborating with the marketing team to develop effective lead-generation campaigns will be essential. You will be involved in client interactions through calls, chats, and emails, as well as handling interviews and conducting business association meetings with clients, both remotely and face-to-face. Attending industry conferences, trade shows, and networking events will be part of your routine to establish relationships with potential clients, partners, and industry influencers. Leveraging online platforms and social media to connect with professionals and organizations in the industry will also be a key aspect of your role. Additionally, you will be required to visit prospective, new, and existing customers to facilitate new business and actively participate in the sales process to acquire and retain customers. Your responsibilities will extend to conducting sales presentations, demonstrations, and negotiations to secure deals, identifying upselling and cross-selling opportunities, and implementing strategies to enhance customer loyalty. Seeking feedback from customers, addressing their concerns, and providing educational content and resources to improve their understanding of our services will be part of your daily tasks. Moreover, you may conduct workshops, webinars, or training sessions to showcase the value of our offerings. To qualify for this position, you should have a minimum of 2 years of experience in ERP CRM sales, software sales, or IT sales in a corporate setting. Proficiency in preparing and delivering PowerPoint presentations, excellent communication skills (both written and verbal), a highly professional approach, a self-driven personality with a can-do attitude, and the ability to work well under pressure are essential requirements. You should always be motivated to achieve the next level of targets. In return, we offer flexible work hours, an informal dress code, and complimentary snacks and beverages. If you are ready to take on this exciting opportunity, please apply by sending your resume to hr@tweakandturnsolutions.com. This is a full-time position, and candidates with at least 1 year of total work experience are preferred. The work location for this role is in person.,
Posted 2 months ago
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