108 Customer Feedback Jobs - Page 4

You should have a minimum of 5 to 20 years of experience in selling crushing/screening and other construction heavy equipment. Your educational background should be BE/Diploma in Mechanical. The location of the job is in Bangalore. As a Sales Specialist, you will be responsible for meeting company sales/rental targets, budget goals, and profit objectives. Your role will involve maintaining and expanding vendor relationships, targeting customers in the heavy construction equipment industries, and devising specific marketing strategies. You will collaborate closely with relevant departments and the corporate office throughout the sales process. This will include conducting detailed technical presentations and discussions with customers, preparing proposals, cost estimations, and quotations. Following up with customers for deal finalizations will also be part of your responsibilities. In addition, you will gather product feedback from the market and support the rollout of new products and marketing initiatives. The ideal candidate should be able to work independently, meet deadlines efficiently, and be self-motivated, detail-oriented, and organized. Proficiency in English, Hindi, and regional languages (both spoken and written) is essential for effective communication, interpersonal interactions, organization, and presentation skills. Frequent travel may be required for this role, and prior experience in the crushing industry is preferred.,

The telecaller role involves reaching out to potential and existing customers via phone calls to provide information about products/services, address inquiries, and generate leads. The ideal candidate should have strong communication skills and the ability to handle customer objections effectively. Responsibilities include: - Conducting customer outreach by making outbound calls to introduce and promote company products/services. - Following up on leads obtained from marketing campaigns. - Engaging with customers through inbound calls, providing information, and fostering positive relationships. - Identifying and qualifying potential leads based on specific criteria. - Maintaining a comprehensive understanding of products/services and effectively communicating their features and benefits to customers. - Recording customer interactions accurately in the CRM system and managing customer databases. - Collecting customer feedback for continuous improvement and addressing/resolving customer complaints. Qualifications: - Proven experience in a telecaller or similar customer service role. - Excellent verbal communication skills. - Ability to handle rejection and stay motivated. - Strong organizational skills and attention to detail. - Capacity to work both independently and collaboratively within a team. Preferred qualifications include experience in customer handling and grievance resolution, as well as familiarity with telemarketing techniques and best practices. This is a full-time position requiring a Higher Secondary (12th Pass) education. Preferred language skills include Hindi and English. The work location is in person.,

As an intern at Kirty Holiday, you will have the opportunity to engage in a variety of responsibilities related to the travel industry. Your day-to-day tasks will include assisting in the creation of personalized travel itineraries for clients, preparing and sending quotations to potential customers, and following up with clients regarding their travel plans and bookings. Additionally, you will be responsible for generating and managing invoices for confirmed bookings and collecting customer feedback to enhance our services. You will also contribute to lead generation and customer outreach initiatives. This internship will provide you with valuable hands-on experience in a professional travel firm environment. You will have the chance to gain insights into various aspects of the travel industry and benefit from mentorship by experienced travel professionals. Through your involvement in client interactions and customer service best practices, you will develop essential skills. Based on your performance, there is potential for future employment opportunities within the company. Kirty Holiday is a Pune-based travel firm dedicated to creating unforgettable travel experiences for its clients. Specializing in tailored services for both domestic and international travel, the company offers a diverse range of carefully curated tour packages. These packages encompass popular destinations, allowing travelers to immerse themselves in new cultures and landscapes. Recognizing the uniqueness of each traveler, Kirty Holiday provides personalized travel planning services. Clients can collaborate with the company to design bespoke itineraries that align with their specific preferences, schedules, and budgets. As a comprehensive travel firm, Kirty Holiday assists with essential travel arrangements such as flight bookings, hotel reservations, and local transportation to ensure a seamless travel experience for clients.,

As a Sales Executive, your primary responsibility will be to proactively seek new sales opportunities by utilizing various methods such as cold calling, networking, and engaging on social media platforms. You will be tasked with arranging meetings with potential clients to understand their needs and address any concerns they may have. Additionally, you will be expected to prepare and deliver engaging presentations on our products and services, create regular sales and financial reports, and ensure adequate stock availability for sales and demonstrations. Your role will also involve representing the company at events like exhibitions and conferences, negotiating and closing deals, as well as handling customer complaints or objections. Collaboration with team members is essential to drive collective success, and you will play a crucial role in gathering feedback from customers and prospects to enhance our services further. To excel in this role, you should have a proven track record in Sales or a related field, along with fluency in English and proficiency in MS Office. Experience with CRM software will be advantageous, and a solid grasp of marketing strategies and negotiation techniques is necessary. We are looking for a fast learner with a genuine passion for sales, a self-motivated individual with a results-oriented mindset, and someone capable of delivering captivating presentations. The ideal candidate should be open to travel, with a maximum notice period of 30 days and a preferred location of Eranakulam. Whether you are a fresher or an experienced professional, we offer competitive salary packages ranging from INR 8000 for freshers to INR 15000-35000 for experienced candidates. If you possess these skills and are ready to take on the challenge of driving sales growth while ensuring customer satisfaction, we look forward to receiving your application.,

As a Customer Service Representative, your primary responsibility is to interact with customers in a professional and timely manner through phone, email, and live chat. You will be expected to address and resolve customer inquiries related to shipping, delivery, tracking, and billing to ensure a positive outcome for the customer. Your role will also involve assisting customers with placing orders, making changes to orders, and providing updates on the status of their shipments. It is essential to provide accurate and up-to-date information on shipment status, delays, and any other related queries that customers may have. In situations where customer issues require higher-level intervention, you should be able to identify and escalate them while maintaining ownership until a resolution is reached. Additionally, gathering and documenting customer feedback will be crucial in improving service quality and identifying areas for enhancement. You will play a key role in contributing to the development and maintenance of the company's knowledge base and FAQ resources. Collaboration with the operations, sales, and logistics teams is essential to ensure smooth coordination and overall customer satisfaction. Furthermore, your responsibilities will include generating and analyzing customer service reports to track performance metrics and identify trends that can help enhance the customer service experience. Your dedication to providing excellent customer service and your ability to work effectively with cross-functional teams will be critical to your success in this role.,

At Medtronic, you can embark on a life-long career dedicated to exploration and innovation, all while contributing to the advocacy for healthcare access and equity for all. Your role will be characterized by purpose-driven leadership, aimed at dismantling barriers to innovation in a world that is more connected and compassionate. Your responsibilities will encompass various tasks, including but not limited to: - Promoting and selling Medtronic's products and services in a designated geographic area or specific customer accounts to achieve or surpass sales targets. - Cultivating and fortifying long-term relationships with stakeholders such as distributors and healthcare professionals. - Proactively pursuing leads, evaluating needs, and delivering product services to optimize the benefits derived from Medtronic's offerings. - Advocating and facilitating education about the company's products and services. - Conducting thorough market research, including monitoring activities of customers and competitors. - Implementing market development strategies and adjusting them as required. - Communicating customer feedback on new products, modifications to existing products, or applications to internal stakeholders like Research & Development, Operations, and Marketing. As part of the Sales Professional Career Stream, you will primarily serve as an individual contributor with direct sales responsibilities. You may oversee the work of other sales professionals at lower levels or manage sales processes and accounts involving multiple team members. Your focus will be on establishing and nurturing customer relationships, developing new connections, implementing sales strategies, and closing sales. Key Differentiating Factors: - Autonomy: As an entry-level sales professional, you will cater to one or more individual or team accounts, selling products/services to a client group while identifying potential new customers. Your work will be closely supervised as you maintain relationships. - Organizational Impact: Your aim is to achieve individual sales targets within a specific product area/account by selling lower complexity products/services, acquiring new accounts, and expanding existing ones. Your efforts will have some impact on the overall sales results for the team, primarily working on smaller, less complex accounts or territories. - Innovation and Complexity: You will follow standard sales and business development practices to analyze situations or data for obtaining answers. You may suggest changes in account tactics to meet sales goals and implement improvements in work processes and procedures. - Communication and Influence: Engaging with external customers/vendors, you will conduct basic negotiations and presentations to close sales. You will also gather or provide information that may require clarification or interpretation. As you progress in this role, you will gain broad knowledge of sales techniques through education and on-the-job learning. You will learn to apply professional concepts, utilize company policies and procedures to address routine issues, and will be required to have a Baccalaureate degree with introductory knowledge of company products and services. The physical requirements of this job are varied and not limited to the above description. Medtronic aims to provide a competitive salary and flexible benefits package, reflecting a commitment to employee well-being at all career and life stages. Medtronic is a leader in global healthcare technology, actively addressing the most pressing health challenges worldwide by seeking and implementing innovative solutions. Our mission to alleviate pain, restore health, and prolong life unites a diverse global team of over 90,000 passionate individuals. At Medtronic, we are driven by engineering at our core, turning ambitious ideas into practical solutions for real people. Our commitment to diversity, along with our business practices and mission, sets us apart in the pursuit of engineering the extraordinary.,

Sigmetic is an advanced feedback analyzer tool that transforms customer reviews into meaningful data to help businesses improve and grow. We empower businesses with actionable insights, enabling them to make informed decisions based on customer feedback. Responsibilities Identify and engage potential clients who can benefit from Sigmetics feedback analysis solutions. Explain the value of our tool to businesses and demonstrate how it can enhance their customer experience. Assist in lead generation, follow-ups, and nurturing customer relationships. Collaborate with the sales and marketing team to refine strategies and improve outreach. Learn sales techniques and business development skills in a real-world setting. What Were Looking For: Strong communication and interpersonal skills. Enthusiasm for sales with a growth-oriented mindset. Basic understanding of customer service and business analytics. Ability to work in a fast-paced, collaborative environment. Interest in SaaS, customer feedback, and business intelligence.,

Position: General Manager Organization: The Hosteller url: www.thehosteller.com Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc. Understanding the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a network and optimizing its operations with a birds-eye view Understanding of hotel launches, setups, day-to-day operations, staff fulfilment, etc. Knowledge of various departments including front desk, housekeeping, F&B, and experiences Knowledge of task-based SOPs/TATs, vendor negotiations/management, etc. Performing various quality audits about infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis Handle complaints, settle disputes, and resolving grievances and conflicts, or otherwise negotiate with others Interacts with customers to obtain feedback on the quality of products, service levels, and overall satisfaction Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximize operational margins Motivating, mentoring, and aligning co-staff as per company-defined procedures and policies Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc., and ensuring a cordial relationship. Coordinating with other departments within the company to help resolve issues. Job Type: Full-time Benefits: Health insurance Schedule: Day shift Performance bonus Work Location: In person Expected Start Date: 18/06/2024,

We are seeking a competitive and trustworthy Sales Executive to support our business activities. Your responsibilities will include identifying new sales opportunities, negotiating deals, and ensuring customer satisfaction. If you possess strong communication skills and are comfortable engaging with potential customers via email and phone to showcase our services and products, we are interested in meeting you. Your role will be crucial in helping us exceed business expectations and drive the company's growth. Your responsibilities will include: - Conducting market research to recognize selling opportunities and assess customer requirements - Actively pursuing new sales prospects through cold calling, networking, and social media - Arranging meetings with potential clients to understand their needs and preferences - Developing and delivering product/service presentations - Generating regular sales and financial reports - Maintaining stock availability for sales and demonstrations - Representing the company at exhibitions or conferences - Negotiating deals, addressing complaints, and handling objections - Collaborating with team members to enhance overall performance - Gathering customer feedback and sharing insights with internal teams Requirements: - Proven experience as a Sales Executive or in a similar role - Proficiency in English - Excellent MS Office skills - Familiarity with CRM software is advantageous - Sound knowledge of marketing and negotiation strategies - Quick learner with a passion for sales - Self-motivated with a focus on achieving results - Ability to deliver engaging presentations - High school diploma,

As a Sales Representative for our company, your primary responsibility will be to promote and sell our products to healthcare professionals (HCPs) in your assigned area. You will play a crucial role in organizing meetings and discussions with doctors, pharmacists, and hospital staff to introduce new products, updates, and services. It will be your goal to not only achieve but exceed sales targets by actively driving sales in the designated territory. Your role will also involve conducting product presentations, detailing, and demos to healthcare professionals. You will be expected to promote new product launches and maintain awareness of competitor products and market trends. Building and maintaining strong, long-lasting relationships with doctors, pharmacies, hospitals, and other healthcare stakeholders will be key to your success. By establishing trust and credibility with clients, understanding their needs, and providing effective solutions, you will contribute significantly to our growth. Regular feedback to the management team about customer needs, concerns, and market conditions will be essential. It is imperative that you continuously update your product knowledge to remain informed about new drugs, therapies, and industry developments. Providing accurate product information and training to healthcare professionals will be crucial to ensure their understanding and confidence in our products. You will be responsible for ensuring product availability at key pharmacies and hospitals within your assigned region. Maintaining accurate records of daily activities, sales performance, and customer interactions in the CRM system will help in tracking progress and identifying areas for improvement. Regular reports on sales targets, market trends, competitor activities, and customer feedback will need to be submitted to keep the management informed. Participation in sales meetings, training sessions, and conferences will be encouraged to enhance your product knowledge and sales techniques. Compliance with ethical guidelines, regulatory requirements, company policies, and adherence to promotional guidelines set by the company and healthcare authorities are non-negotiable aspects of your role. Join us at Hegaa, a 100% women-centric nutraceutical brand that aims to provide solutions to women and become a trusted name for women, both naturally and scientifically.,

Are you an energetic and proactive leader ready to pursue new and exciting challenges Valmet is looking for a Product Sales Engineer to be based in Gurugram, India. In this role, you will report to the Senior Service Manager in the India Region. At Valmet, you will work independently with a collaborative spirit to help your colleagues achieve team targets. You will have the opportunity to contribute to the development of Spare part delivery processes and conduct Paper Machine Clothing surveys. As a key player in the development of Valmet's paper machine clothing (PMC) business in India, you will pursue sales leads, visit existing and new customers, and assist Technology Units in developing effective solutions for customer process issues. Key Responsibilities: - Conduct Paper Machine Clothing surveys independently - Lead the business development of Valmet paper machine clothing (PMC) business in India - Pursue sales leads, visiting existing and new customers to achieve sales target levels - Assist Technology Units to develop effective solutions to solve customer process issues with relevant Valmet products and design changes in PMC - Provide customer feedback and information on competitor activity to appropriate contacts within the organization - Adhere to company's Health, Safety, and Environmental (HSE) procedures - Adhere to company's Values, Business principles, and Code of conduct To be successful in this role, you will need to have: - Qualification: Relevant University bachelor's degree in chemical technology/paper technology - Experience: Minimum 3-5 years of relevant experience required - Clear understanding of the paper-making process - Experience working in a paper mill is an add-on - Ability to work independently, promote, and sell the organization's products and services - Self-motivated and a team player with good written and spoken English skills Valmet offers you the opportunity to work in a leading global company with 19,000 professionals, providing excellent prospects for professional development. We value an innovative culture that suits development-minded individuals who thrive in a fast-paced and dynamic environment. Join us and build up your expertise with opportunities for continuous development throughout your career. Additionally, we offer an attractive compensation package, up-to-date work tools, and various learning opportunities. If you are interested in this opportunity, please submit your application via Valmet Careers page with your CV by the deadline of 31st January 2025. To learn more about Valmet, visit our website at www.valmet.com. Valmet is a global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. We believe in the power of teamwork and innovation to move our customers" performance forward. Join our team and be a part of a diverse group of talented professionals dedicated to making a difference. When everything works together, Valmet is where you belong. Join the team at www.valmet.com/careers.,

As a Business Analyst, you will be responsible for analyzing the business needs of clients, recommending solutions, and evaluating those solutions independently. You will perform Business Analysis tasks autonomously and provide guidance to junior BAs. Your role will involve using analytical skills and judgment to identify, prioritize, structure, and solve complex problems. You will work closely with customers to understand and define enterprise goals and objectives, contribute significantly to sprint planning and estimation, and act as the face of the team to the customer, serving as a subject matter expert for all business and strategic needs. Your responsibilities will include understanding and using Business Analysis (BA) knowledge areas appropriately to address business problems, analyzing business needs and solutions, devising strategies, facilitating stakeholder collaboration effectively, validating and verifying information to identify solution options, aligning designed and delivered solutions with stakeholder needs, and implementing effective requirement creation and management practices. You will champion requirements elicitation using proven techniques and tools, define solution approaches, identify business improvement opportunities, allocate requirements across solution components, and develop design options to achieve the desired future state. You will also define software quality attributes, external interfaces, constraints, and other non-functional requirements. Furthermore, you will develop training materials and tips for stakeholders to enhance their efficiency in using business analysis tools, work with large or multiple teams spanning functions, locations, and time zones, coordinate roles, responsibilities, and interdependencies of all team members, develop a network of Subject Matter Experts (SMEs), and drive transformational programs for the organization or customers" enterprise. Your performance will be measured based on business value addition, communication effectiveness, customer feedback, proficiency in business analysis processes and tools, creation of reusable artifacts/methodologies for organizational use, and the number of trainings undertaken/given. Key Outputs Expected from You: - Proactively identify business problems, constraints, and dependencies that lead to tangible benefits - Champion written and verbal communication with stakeholders and negotiate various options versus value delivered - Develop and drive adoption of tools, templates, and processes for aligning requirements and design - Use metrics and strategic analysis to recommend appropriate solutions to business problems - Establish processes as required by engagements and ensure team adherence - Maintain documentation of project artifacts to the best standards and communicate them effectively - Conduct necessary trainings and workshops within the project team and organization - Assist in identifying new business opportunities and recommending solutions proactively Your Skills Should Include: - Analytical, organizational, and problem-solving skills - Behavioral characteristics like ethics, personal accountability, trustworthiness, organization, and adaptability - Business knowledge encompassing industry trends, market forces, key processes, customer segments, and regulations - Communication skills with the ability to adapt styles and techniques to various audiences - Interaction skills to relate, cooperate, and communicate with different stakeholders - Proficiency in tools and technology supporting communication and collaboration - Advanced knowledge of various BA techniques and expertise in selecting the right techniques for tasks - Expertise in various BA knowledge areas recommended by professional organizations - Strategist skills to develop and drive adoption of tools, templates, and processes - Stakeholder engagement strategies for organizational transformation - Business analysis information management and performance improvement techniques In addition to the above, you will be required to have experience as a Business Analyst in the Retail Point of Sale (PoS) domain, create and own product roadmaps, identify technical capabilities needed for interfacing with external systems, conduct research for functional, non-functional, and regulatory requirements, and create detailed business requirements for sprints. You will also participate in various Agile ceremonies, product training, release planning, and collaborate with stakeholders to deliver value-added products to customers. Your ability to handle multiple projects, juggle tasks, and apply project management concepts, especially Agile/SCRUM methodologies, will be crucial for success in this role.,

As a Sales Executive at our company, your primary responsibility will be to conduct in-depth research on industry trends, market segments, and competitors to identify potential opportunities and threats. You will analyze customer needs and preferences to customize products and services accordingly. Lead Generation is a crucial aspect of your role, which involves utilizing various channels such as social networks, bidding portals, email campaigns, cold calling, and data mining to attract potential clients. Your tasks will also include identifying and engaging potential customers through cold calling, email marketing, social media, and networking events. Collaborating with the marketing team to develop effective lead-generation campaigns will be essential. You will be involved in client interactions through calls, chats, and emails, as well as handling interviews and conducting business association meetings with clients, both remotely and face-to-face. Attending industry conferences, trade shows, and networking events will be part of your routine to establish relationships with potential clients, partners, and industry influencers. Leveraging online platforms and social media to connect with professionals and organizations in the industry will also be a key aspect of your role. Additionally, you will be required to visit prospective, new, and existing customers to facilitate new business and actively participate in the sales process to acquire and retain customers. Your responsibilities will extend to conducting sales presentations, demonstrations, and negotiations to secure deals, identifying upselling and cross-selling opportunities, and implementing strategies to enhance customer loyalty. Seeking feedback from customers, addressing their concerns, and providing educational content and resources to improve their understanding of our services will be part of your daily tasks. Moreover, you may conduct workshops, webinars, or training sessions to showcase the value of our offerings. To qualify for this position, you should have a minimum of 2 years of experience in ERP CRM sales, software sales, or IT sales in a corporate setting. Proficiency in preparing and delivering PowerPoint presentations, excellent communication skills (both written and verbal), a highly professional approach, a self-driven personality with a can-do attitude, and the ability to work well under pressure are essential requirements. You should always be motivated to achieve the next level of targets. In return, we offer flexible work hours, an informal dress code, and complimentary snacks and beverages. If you are ready to take on this exciting opportunity, please apply by sending your resume to hr@tweakandturnsolutions.com. This is a full-time position, and candidates with at least 1 year of total work experience are preferred. The work location for this role is in person.,

Dear Candidate, JOB DESCRIPTION Electric vehicle may require. Job Profile: Customer Relationship Executive Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, you will serve as the primary point of contact between the dealership/service center and customers. Your role will involve building strong relationships with customers, addressing their inquiries and concerns, and ensuring their satisfaction with the products and services offered by the dealership. Responsibilities: 1. Customer Interaction: Greet customers warmly and assist them with inquiries, test drives, and vehicle selection. Provide information about the features, specifications, and pricing of vehicles. Address customer concerns and resolve complaints in a timely and professional manner. 2. Service Coordination: Schedule service appointments for customers and coordinate with the service department to ensure timely completion of repairs and maintenance. Communicate service recommendations, estimates, and updates to customers in a clear and courteous manner. Follow up with customers after service visits to ensure satisfaction and address any additional concerns. 3. Customer Feedback and Surveys: Collect feedback from customers regarding their experiences with the dealership/service center. Conduct customer satisfaction surveys to identify areas for improvement and measure customer satisfaction levels. Analyze survey results and collaborate with management to implement changes and enhancements based on customer feedback. 4. Relationship Building: Build and maintain strong relationships with customers to foster loyalty and repeat business. Keep detailed records of customer interactions and preferences to personalize future interactions and offerings. Proactively reach out to customers on special occasions such as birthdays and vehicle anniversaries to strengthen relationships. 5. Product Knowledge and Training: Stay updated on the latest vehicle models, features, and technologies to provide accurate information to customers. Participate in training sessions and workshops to enhance product knowledge, sales skills, and customer service techniques. Requirements: • Bachelor's degree or masters degree in Business Administration, Marketing, or a related field (preferred). • Proven experience in customer service, sales, or a related role, preferably in the automobile industry. • Pleasant personality with a customer-centric mindset. • Excellent communication and interpersonal skills. • Strong problem-solving abilities and customer-focused mindset. • Organizational and time-management skills to handle multiple customer interactions. • Ability to multitask and prioritize tasks in a fast-paced environment. • Proficiency in MS Office applications and CRM (Customer Relationship Management) software. • Enthusiasm for automobiles and willingness to learn about new products and technologies.

Maintaining high standards of guest service. Exceeds the expectation every time Adherence to all steps of service Taking a pride in customer service Handling guest complaints and offering the best solutions Adherence to all the safety compliances

IMAGE MOBILES AND COMPUTERS is looking for CRE Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met

We are hiring a dynamic and enthusiastic Business Development Executive for our Field Sales team. This role involves direct interaction with industrial clients across Maharashtra for the promotion and sale of industrial maintenance chemicals, lubricants, greases, and related products. Key Responsibilities: Identify and target prospective industrial clients for chemical and lubricant solutions Build and maintain strong relationships with existing and new customers Conduct product demonstrations and deliver effective sales presentations Understand customer requirements and recommend suitable product solutions Negotiate pricing, prepare proposals, and close sales deals Provide technical support to clients regarding product usage and application Travel extensively across Maharashtra for field sales activities Prepare and submit regular reports on sales pipeline, customer feedback, and market insights Candidate Requirements: Minimum 12 years of B2B industrial sales experience Prior experience in lubricants, industrial chemicals, or maintenance solutions is preferred Strong communication, negotiation, and interpersonal skills Technical understanding of product applications in industrial environments Self-motivated, target-oriented, and a quick learner Willingness to travel extensively Perks & Benefits: Performance-based incentives Structured training and growth opportunities Chance to work with a reputed industrial brand Field autonomy with team support

Maintaining high standards of guest service. Exceeds the expectation every time Adherence to all steps of service Taking a pride in customer service Handling guest complaints and offering the best solutions Adherence to all the safety compliances

Job purpose The primary function of the role is to advise on and plan visa/holiday requirements of the clients. The Consultant should communicate with clients to determine their needs, and then select the most appropriate options with required documents and holiday package. Duties and responsibilities Creating happy customers and retaining customers by the service provided. Provide consultation services to address potential clients interest in Visas, including establishing the suitability of the candidates visa. The consultation will mainly be by email, telephone, chats and Interakt. Present and market holiday packages and tourist visa services to current and potential clients. Prepare action plans to achieve monthly targets and to project the number of contacts to be made. Follow up on new leads and create referrals from existing leads. Identify sales prospects and contact prospects. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships. Identify and resolve client concerns. To provide regular follow up on inquiries received. To ensure no escalations are created in the sales process Any other relevant duty as assigned by the Manager to assist with the smooth running of the organization. SKILLS & Requirements Graduation or Post Graduate in any stream Basic Communications skills in English and native language proficiency Work with team to achieve & generate quality lead & Sales from their respective region Good Communication skills & Convincing power Should be presentable with guiding skills Strong desire to learn and self-motivated to achieve results KPIs Target vs Revenue achieved with the primary Customer feedback rate Lead conversion Quality Qualifications Graduation in any stream with minimum 50% Skills : Excellent communication skills Characteristics: Go getter and leadership abilities Working conditions FRIDAY Fixed OFF and Alternative Saturdays Sundays are a normal working day

Promote and sell pharmaceutical products, medical equipment, and medical products to doctors, pharmacists, and hospitals within the assigned territory. Conduct regular visits to healthcare facilities and engage with healthcare professionals to present product information and address concerns. Offer complete product knowledge, including usage, dosage, and benefits. Build strong relationships with healthcare professionals to enhance product awareness and achieve sales targets. Actively listen to customer needs and concerns, offering appropriate product recommendations. Gather insights on market trends, customer feedback, and competitor activities and report to internal departments. Collaborate with the sales team and marketing departments on promotional strategies and campaigns. Attend seminars, workshops, and other events to expand professional knowledge and networks. Maintain detailed records of customer interactions and sales performance using CRM software. Ensure compliance with pharmaceutical industry regulations and ethical standards.

2–5 years of experience in founders office Working in ambiguity & wearing multiple hats Exp in entertainment or AI tech Taking ownership of core functions from operations & growth to client success & team building Execute daily business operations

Greetings from Foundever. Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Fixed Salary = Between 16,000 to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Hiring for Immediate Joiners Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Key Responsibilities: Lead Process Improvements: Drive systems and process improvements by collaborating with internal teams. Customer Feedback Analysis: Analyze feedback from customer surveys to identify areas for improvement and boost the Net Promoter Score (NPS). Post-Service Follow-Up: Use CRM tools to address customer grievances and ensure quick resolution. Promote Digital Tools: Encourage the adoption of CRM-integrated tools to improve dealer workshop efficiency. Support Dealers Regional Offices: Provide support for CRM solutions and ensure adherence to service standards at dealer locations. Key Challenges: Managing multiple projects and deadlines. Analyzing data to draw actionable insights. Overcoming resistance to new digital tools and processes at dealer locations.

Analyze and track PCDS sales data to monitor performance and trends, providing insights into sales activities. Monitor and manage the inventory of sales stock to ensure products are available when needed by the sales team. Coordinate with the sales team to gather data, generate reports, and ensure accurate and timely information flow. Compile and maintain weekly sales reports to track performance against targets and provide actionable insights. Collect customer feedback from parents and schools to identify areas for improvement and future opportunities. Assist in ensuring smooth communication between the sales team and other departments, supporting the overall sales strategy. Candidate Profile : Graduate degree required; fresh MBAs are welcome to apply. Prior experience in a sales support function is preferred, but not mandatory. Strong proficiency in MS Office tools (Word, PowerPoint, Excel). Excellent written and spoken English communication skills. Strong organizational skills and attention to detail. Comfortable working in a team-oriented environment and handling multiple tasks simultaneously.

Description We are seeking an experienced International Customer Support representative to join our team in India. The ideal candidate will have a passion for providing outstanding customer service and a strong ability to communicate effectively with customers from diverse backgrounds. Responsibilities Assist international customers via email, phone, and chat support. Resolve customer inquiries and issues in a timely and efficient manner. Provide product information and technical assistance to customers. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to enhance customer experience. Identify and escalate priority issues to the appropriate teams. Provide feedback on processes and suggest improvements to enhance service quality. Skills and Qualifications 1-8 years of experience in customer support or related field. Excellent verbal and written communication skills in English and at least one other language. Strong problem-solving skills and the ability to think critically. Familiarity with customer support software and tools (e.g., Zendesk, Freshdesk). Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Experience working in a multicultural environment is a plus. HR Mehak : 9650005227 [Call or Whatsapp] HR Yogendra : 7982510092 [Call or Whatsapp] HR Harpreet : 9501852537 [Call or Whatsapp]