108 Customer Feedback Jobs - Page 3

Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension tailored to the complexities of industrial environments. Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Work on AI-driven projects that drive real change across industries and improve lives. We are seeking an experienced Product Manager to join our team as we develop cutting-edge AI-based Global Trade Management software solutions. In this role, you will be responsible for leading the end-to-end product development process. You will work closely with cross-functional teams and stakeholders to define product requirements and ensure successful implementation. As a Product Manager, you will drive product strategy and roadmap planning, considering market trends, competitor analysis, and customer feedback. You will collaborate with engineering teams to prioritize features, define user stories and deliver roadmap items on time. Additionally, you will be responsible for defining and monitoring key performance indicators (KPIs) to measure product success and make data-driven decisions. The successful candidate will have a strong background in the Global Trade Management, with a strong understanding of the HTS Classification systems and other Tariff systems. Experience with the use of software in the Trade Management and compliance industry is essential. You will have a proven track record of delivering solutions, meeting customer needs, and driving business growth. Exceptional communication and leadership skills are crucial for this role, as you will be responsible for leading cross-functional teams and presenting product updates to stakeholders. **Responsibilities:** - Conduct market research and competitor analysis to identify new opportunities and stay ahead of industry trends. - Gather customer feedback, contribute to proposals, provide input to product pricing, and help drive customer adoption. - Drive product strategy and roadmap planning, considering market trends and customer feedback. - Collaborate with engineering and design teams to prioritize features and define user stories. - Define and monitor key performance indicators (KPIs) to measure product success. - Lead the end-to-end product development process. - Work closely with cross-functional teams to define product requirements and ensure successful implementation. - Present product updates and roadmap plans to stakeholders in a clear and concise manner. - Collaborate with sales and marketing teams to develop go-to-market strategies and support product launches. **Requirements:** - Bachelor's degree in computer science, engineering, or a related industry-specific field; MBA is a plus. - 5+ years of experience in product management, preferably delivering solutions within the Global Trade Management industry. - Strong understanding and experience of HTS classification, Tariff systems, Trade compliance, EXIM processes. - Proven track record of delivering successful software products and driving business growth. - Exceptional communication and presentation skills, with the ability to communicate complex ideas clearly and effectively. - Strong analytical and problem-solving skills, with the ability to make data-driven decisions. - Excellent leadership and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. - Startup experience preferred. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.,

You will be joining our team as a Product Marketing Manager, where your primary responsibility will be to develop and execute go-to-market strategies for our products. Your role will involve conducting thorough market research and analysis to identify customer needs and opportunities. You will be tasked with creating compelling product positioning, messaging, and value propositions that resonate with our target audience. Collaboration with cross-functional teams will be essential in creating effective product launch plans, sales enablement materials, and marketing campaigns. As a successful candidate, you will need to develop and maintain competitive intelligence and integrate it into our product positioning and messaging. Furthermore, analyzing market trends and customer feedback will be crucial to continuously enhance our products and messaging strategies. You will also collaborate with the revenue team to manage product pricing effectively to maximize revenue and profitability. To excel in this role, you should possess 2 to 3 years of experience in product marketing and hold a Bachelor's degree in Marketing, Business, or a related field. Strong verbal and written communication skills are essential, along with a knack for problem-solving and analytical thinking. The ability to work both independently and collaboratively as part of a team is crucial. Previous experience in the technology or software industry would be advantageous. In return, we offer competitive compensation based on your experience and skills, along with an individual career path. You can also enjoy benefits such as paid vacation, a high-energy and innovative international team environment, annual assessments, optional business trips, medical insurance, and monthly food vouchers.,

As the Director of Customer Engagement at Adobe, you will play a crucial role in overseeing and enhancing customer engagement initiatives. Your responsibilities will involve developing and executing customer engagement programs that align with Adobe's goals and values. Working closely with various teams including marketing, sales, product, and service, you will deliver personalized content, offers, and feedback to customers across multiple channels and platforms. Your key responsibilities will include developing and implementing customer engagement programs, designing campaigns and events to engage customers, and supervising the effectiveness of these initiatives using data and analytics. Collaboration and communication will be vital as you work with internal and external partners to ensure quality service, participate in product management and engineering meetings, and ensure that customer care and customers have a voice in the product roadmap and strategy. You will lead the CRM system, analyze customer feedback metrics, conduct customer research and segmentation, and work on designing, developing, and implementing processes, systems, and technology to support and enhance the customer engagement function. Team leadership and development will also be a key aspect of your role, as you develop strong collaborative relationships with various teams, set performance goals, and coach and mentor team members to enhance overall engagement and leadership strength. Handling customer issues, identifying and prioritizing product top issue drivers, and supporting advanced customer experience initiatives will be part of your responsibilities. You will also focus on technical support integration, business improvement projects, and developing strong collaborative relationships to enhance the support function. To qualify for this role, you should have a minimum of 17+ years of experience in customer-facing roles, along with a bachelor's degree or equivalent experience in marketing, business, communication, or a related field. You should have a proven track record in developing, communicating, and presenting new ideas, proficiency in CRM software, excellent communication and presentation skills, strong problem-solving and decision-making skills, and the ability to connect with customers and communicate ideas clearly and concisely. As a leader, you will be expected to attract and select top talent, establish challenging yet attainable performance expectations, provide clear and timely feedback and coaching, inspire others, break down barriers to cross-functional global collaboration, and demonstrate strong self-awareness and compassion. Join Adobe in changing the world through digital experiences and be a part of a team that is passionate about empowering people to create exceptional digital experiences. Embrace an exceptional work environment and unique opportunities for career growth at Adobe.,

You are an energetic and customer-focused Retail Promoter responsible for representing cutting-edge wellness devices at an exclusive Experience Centre. Your primary role will be to drive in-store engagement, educate customers about the products, and assist in converting their interest into sales. Your key responsibilities will include engaging with customers to understand their fitness and wellness needs, conducting live product demonstrations of smart health tech devices, explaining product benefits and ecosystem clearly, achieving monthly sales targets through strong customer service, ensuring attractive product displays, and reporting customer feedback. Additionally, you will be expected to participate in in-store promotions and events. This is a full-time, permanent position that offers benefits such as health insurance, paid sick time, and a Provident Fund.,

As an Area Sales Manager (Medical devices), you will be responsible for leading sales operations and driving revenue growth within a defined geographic territory. Your role will require you to be a strategic thinker who can effectively manage a team, execute territory plans, and consistently achieve aggressive sales targets. It is essential not only to meet the numbers but also to establish and maintain a competitive edge in your area through strategic planning, persistent follow-up, and effective stakeholder management. Your key responsibilities will include developing and implementing area-level sales strategies that align with company targets, mentoring and driving the performance of Territory Sales Officers/Executives, monitoring KPIs and sales performance metrics to adjust tactics as necessary, identifying new business opportunities and key accounts, and fostering strong relationships with distributors, retailers, and channel partners. Additionally, you will be expected to conduct market intelligence, competitor analysis, and customer feedback loops, ensure timely reporting, forecasting, and CRM data accuracy, and collaborate with marketing, logistics, and product teams to facilitate smooth operations. To qualify for this role, you should possess a Bachelor's degree in Biomedical, Business, Marketing, or a related field, along with 5-10 years of proven sales experience. Sales experience in the medical device industry is a must, and you should have a deep understanding of the regional market and channel dynamics. Strong negotiation, people management, and communication skills are essential, and you must be self-motivated, target-oriented, and capable of working under pressure. This is a full-time position with a day shift schedule, and a willingness to travel up to 50% is preferred. The work location is in person.,

You will be joining our team as a Product Executive (PMT) with a focus on OTC Products Background & FMCG Products Background for our Gurgaon location. With 2 to 3 years of experience, you will have the opportunity to work in a dynamic environment with a salary package that is best in the industry. Your responsibilities will include conducting thorough market research to identify emerging trends, customer needs, and competitive landscapes. Your ability to translate these findings into actionable insights will drive product innovation within the organization. Collaborating with stakeholders, you will provide support in product development according to desired roadmap and timelines. Developing product positioning, messaging, USPs & RTBs will be crucial in effectively communicating the product's value proposition to target audiences. You will play a key role in executing go-to-market strategies for new product launches. This will involve coordinating with cross-functional teams to ensure successful product launches, from planning to execution and post-launch analysis. Conceptualizing marketing collaterals to support sales and marketing efforts will also be part of your responsibilities. Ensuring that marketing materials effectively communicate product RTBs, benefits, and features is essential in this role. Preparing product training material for internal stakeholders & external sales team and conducting training sessions as per the training schedule will be crucial in ensuring product understanding and adoption. Monitoring and analyzing the performance of product marketing initiatives, including campaign effectiveness, lead generation, and sales conversion rates, and using data-driven insights to optimize marketing strategies and improve product performance will be part of your regular tasks. Your ability to gather feedback from customers and sales teams to understand product strengths, weaknesses, and areas for improvement will be vital. Advocating for customer needs and preferences in product development discussions will also be a key aspect of this role.,

As a member of the Help Desk team at AQR Capital Management, you will play a crucial role in providing technical support and assistance to all departments within the organization. Your primary responsibilities will include responding to initial telephone or email inquiries, troubleshooting and resolving simple hardware, software, and administrative issues, as well as installing and configuring various technologies. Working under the guidance of the Senior Help Desk lead, you will be responsible for identifying and escalating more complex problems to senior support technicians, supporting the implementation of new applications and projects, and testing and evaluating emerging technologies to address business needs effectively. In this dynamic role, you will be expected to maintain a high level of customer service by logging and tracking issues in a ticketing system, providing timely and accurate feedback to users, and following up to ensure that all problems are adequately resolved. Additionally, you will contribute to the documentation of processes and procedures for both internal and customer-facing purposes. To excel in this position, you should ideally possess relevant certifications such as Microsoft, A+, or Network+, along with 1-3+ years of experience in a help desk environment. Your proficiency in Windows, MAC, and iOS environments, combined with excellent oral communication skills and a detail-oriented approach to ticket management, will be essential for diagnosing and resolving basic computer technical issues effectively. If you are a proactive and adaptable professional with a passion for technology and a commitment to delivering exceptional support, we invite you to explore this exciting opportunity to join our innovative team at AQR Capital Management.,

As an Account Executive in Sales at Clara AI, you will have the exciting opportunity to work with a proven AI product that is revolutionizing the fire safety, HVAC, and plumbing businesses in North America. By joining our team, you will not only be selling a tangible solution but also making a direct impact on improving margins for businesses that have traditionally relied on outdated manual systems. Your role will involve owning the full sales cycle, from prospecting and booking meetings to running demos and closing deals. At Clara AI, you will collaborate closely with the founders and senior leaders, allowing you to have a direct influence on how our product grows and expands into new market segments. There will be no layers of hierarchy or micromanagement; instead, you will be part of a team of smart individuals who are committed to moving fast, learning on the fly, and achieving success together. We are seeking a candidate who possesses 2-4 years of experience in SaaS or B2B sales, with a proven track record of closing deals. You should be naturally curious, adaptable, and resourceful in navigating through complex accounts. Your responsibilities will include targeting mid-market and enterprise accounts in North America, utilizing real ROI stories to build trust, and collaborating with the marketing team to optimize outreach strategies. In this role, you will have the opportunity to own the entire sales cycle, from prospecting to negotiation, and contribute to refining our product pitch based on customer feedback. Additionally, you will be expected to maintain a clean CRM, keep your pipeline active, and contribute towards developing best practices for future hires. If you are someone who thrives in a fast-paced environment, possesses strong communication skills, and is willing to work within US time zone hours from Pune, then this role may be the perfect fit for you. In return, you will gain hands-on experience in selling a live and growing AI product, rapid career growth opportunities, and the chance to be part of high-stakes deals and strategic conversations from day one. Join us at Clara AI and be part of a dynamic team that is reshaping how industries operate through innovative AI solutions.,

About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning 50+ countries, we have established partnerships with over 3000 e-commerce brands worldwide. Along our journey, we have secured funding exceeding $5.5M with esteemed investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting our vision. You can learn more about us at https://www.bitespeed.co/ and explore our exceptional customer reviews at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. Role Description: As BiteSpeed continues its impressive growth trajectory, we are seeking a dedicated individual to spearhead customer retention initiatives and cultivate genuine brand advocates. In this role, you will be instrumental in fostering strong customer relationships, gathering valuable feedback, and providing crucial insights to enhance our product offerings. Your responsibilities will include client onboarding, monitoring product adoption, driving upsells, and serving as a trusted advisor to our international customers. Responsibilities: - Take ownership of customer relationships, ensuring exceptional service delivery and maximizing customer satisfaction. - Facilitate client onboarding processes and monitor product adoption among enterprise customers to drive revenue growth. - Act as a reliable product advisor, assisting customers in optimizing their BiteSpeed experience to achieve maximum value. Qualifications: - Prior experience in managing international client onboarding and customer success, preferably with a technical understanding of the product. - Genuine passion for assisting others and a knack for building successful relationships. - Strong interest in engaging with individuals from diverse backgrounds to gain insights and broaden perspectives. Location: Bangalore Our Purpose: At BiteSpeed, we believe in creating a purposeful and transformative workplace environment. Our core values revolve around Personal Transformation, Wealth Creation, and Winning Together. We are committed to fostering a culture where work transcends mere tasks and becomes a meaningful part of our lives. Values: - Go Above And Beyond - Making Things Happen - Say It Like It Is - Progress Over Perfection - Dont Take Yourself Seriously, Take Your Work Seriously Perks & Benefits: In addition to competitive compensation, BiteSpeed offers a range of perks and benefits designed to promote wellness, learning, and fun. These include: - Health Insurance - Quarterly Off-sites - Cult Fitness Membership - Personal Development Sponsorship How to Apply: If you are intrigued by our mission and believe you are a good fit for the role, please send a personalized note detailing your interest and qualifications to talent@bitespeed.co. Additionally, if you know someone who would excel in this position, refer them to us, and upon their successful recruitment, you will receive Apple Airpods Pro as a token of appreciation. For any inquiries, kindly reach out to talent@bitespeed.co.,

Were hiring a Field Executive to conduct market research, collect local data, and support brand activation activities. The role involves field visits in Gurgaon and updating records from on-ground insights. Responsibilities: Conduct market research activities in designated areas of Gurgaon to gather relevant data and information. Collect local data through surveys, observations, and other appropriate methods as per project requirements. Support brand activation campaigns by assisting with on-site setup, execution, and engagement activities. Conduct field visits to various locations within Gurgaon to collect data and support brand initiatives. Accurately record and update collected data and observations in the required formats. Provide timely and insightful reports based on field research and observations. Collaborate with the marketing and research teams to share on-ground insights and contribute to strategic decision-making. Ensure compliance with project guidelines and data collection protocols. Represent the company professionally during field interactions. Identify and report any local market trends, competitor activities, or potential opportunities. Assist with logistical arrangements for field activities as needed. Excel and data base updation

The candidate is Responsible for Sales cum business promotion of Numerical Relays, Substation Automation Products (directly as well as through partners), Sales of IPAN/IVCB through system houses, Secondary Distribution Products and spares business through partners. These are your Responsibilities: Candidate should Focus on New Markets for promotion and bring to bear SI sales wherever applicable to meet all the techno commercial requirements of various end use segments. You must achieve the assigned yearly Regional Sales targets (e.g Order intake Sales revenue) with a say to Do ratio of 95% month on month. Responsibilities to maintain and supervise the Sales funnel, to win projects and specification activities with identified consultants. Should follow internal laid down sales processes. Actively seek opportunities to develop skills and knowledge in preparation for a substantive role within the business. Should be responsible for booking of orders in timely manner . Achieving timely address of enquiries and commercial offer to EPC and Infra customers order booking with reference to the Lead time of the product. Taking monthly visits to Key EPC and infra customers / consultants and closely work with them to generate sales Should work on development of customers / channels in the Region as per need and provide the team pre-sales and required support during initial stages to make them familiarize with Product Portfolio and processes. Should be open to travel based on business requirements during normal times. familiarize with Product Portfolio and processes and follow internal laid down sales processes. Demonstrates a strong customer focus by listening to, recognizing, and responding to customer feedback in an effective, timely and courteous manner to ensure that designs meet customer specifications. Should support execution team during order execution process and should support commercial team in collection of payments. Should have basic knowledge of commercial topics and have good communication skills and should have good knowledge of English language. Experience required min 15Years

At Medtronic, you can embark on a life-long journey of exploration and innovation, all while contributing to the championing of healthcare access and equity for all. You will lead with purpose, breaking down barriers to innovation in a more connected and compassionate world. In this role, your primary responsibilities will include promoting and selling Medtronic's products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales targets. You will be responsible for developing, building, and strengthening long-term relationships with stakeholders, including distributors and healthcare professionals. Additionally, you will pursue leads, assess needs, and provide product services to maximize the benefits derived from Medtronic's products and/or services. Your duties will also involve promoting and establishing education on the company's products and/or services, conducting market research, implementing market development plans/strategies, and communicating customer feedback on new products and/or modifications to internal stakeholders including R&D, Operations, and Marketing. As part of the Sales Professional career stream, you will typically have direct sales responsibilities. You may direct the work of other lower-level sales professionals or manage sales processes and/or accounts involving multiple team members. Your focus will be on establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies, and closing sales. Autonomy in this role is characterized by being an entry-level sales professional on one or more individual or team accounts, selling products and/or services to a group of clients, and identifying new and potential customers. Work is closely supervised, and maintaining relationships is key. Your organizational impact will involve working to achieve individual sales targets within the product area and/or account by selling lower complexity products/services, developing new accounts, and/or expanding existing accounts. You will have some impact on the overall achievement of sales results for the team, typically working on smaller, less complex accounts, small quotas, or territories. In terms of innovation and complexity, you will follow standard sales and business development practices and procedures, analyzing situations or data from which answers can be readily obtained. You may recommend changes in account tactics to achieve sales goals, implement improvements and changes to work processes and procedures. You will communicate with external customers and/or vendors, involving basic negotiation and/or presentations in order to close sales. Obtaining or providing information requiring some explanation or interpretation will be part of your daily tasks. This role requires broad knowledge of sales techniques typically gained through education and/or on-the-job learning. You will learn to use professional concepts, apply company policies and procedures to resolve routine issues. A Bachelor's degree in B.tech/B.E/B.SC/BCA/B.pharma with 1-5 years of experience is required. The above description provides a general overview of the role and the level of work performed. It is not an exhaustive list of all responsibilities and skills required for this position. Medtronic offers a competitive Salary and flexible Benefits Package. The organization is committed to its employees" well-being, recognizing their contributions and sharing in the success they help create. Various benefits, resources, and competitive compensation plans are designed to support employees at every career and life stage. At Medtronic, we lead global healthcare technology and tackle the most challenging health problems facing humanity by seeking out and implementing solutions. Our mission is to alleviate pain, restore health, and extend life, uniting a global team of over 95,000 passionate individuals. We are engineers at heart, dedicated to putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room, every team member experiments, creates, builds, improves, and solves, showcasing the talent, diverse perspectives, and determination to engineer the extraordinary.,

You will be responsible for understanding customer needs and requirements in order to develop effective quality control processes. This includes devising and reviewing specifications for products or processes, setting requirements for raw materials or intermediate products for suppliers, and monitoring their compliance. Ensuring adherence to health and safety guidelines as well as legal obligations will be crucial in this role. As part of your duties, you will supervise inspectors, technicians, and other staff, providing guidance and feedback as needed. Your oversight will extend to all product development procedures to identify any deviations from quality standards. You will be expected to inspect final output, compare properties to requirements, and make decisions to approve the right products or reject defectives. Keeping accurate documentation and performing statistical analysis will be essential tasks to maintain quality control. You will also need to solicit feedback from customers to assess whether their requirements are being met. Subsequently, submitting detailed reports to appropriate executives will be required. Your role will involve staying vigilant for opportunities for improvement and developing new efficient procedures. This position is full-time and permanent, with benefits including health insurance and a provident fund. The schedule is during the day shift, and additional bonuses such as a performance bonus and yearly bonus may be provided. The minimum educational requirement for this role is a Bachelor's degree. The work location is in person, and you will be expected to work diligently to ensure quality control processes are effectively implemented.,

The key responsibilities for this position include managing customer retention programs, loyalty campaigns, and engagement activities. You will be responsible for building and nurturing long-term relationships with customers, addressing customer feedback, ensuring timely resolutions, and enhancing customer satisfaction scores. Additionally, you will drive brand recall and repeat customer business by working closely with the Marketing & Sales Team for customer engagement strategies. The desired candidate for this role should be a Graduate/Post Graduate with excellent communication and people skills. A customer-centric approach and problem-solving mindset are essential qualities for this position. Exposure to CRM tools would be an added advantage. This is a full-time job position that offers benefits such as Provident Fund. A certification in nursing is preferred but not mandatory for this role. The work location for this position is in person.,

About Portl Portl is an AI-driven Connected Fitness & Wellness technology company with a suite of products and services that enables hyper-personalization of Fitness & Wellness at scale combined with a proprietary AI Motion engine to facilitate real-time feedback and defect analysis. About The Team Portl was founded with the intention to deliver personalised wellness solutions through innovative content that is delivered using our state-of-the-art suite of products and services. We are a team of Product Designers & Hustlers who excel at Computer Vision, Electronics & Hardware Engineering, Artificial Intelligence, Cloud Software Development with a passion for innovation. Our mindset of disrupting industries with strong hardware redesigned with software and services permeates across the entire team and we strive to deliver simplicity and convenience in the products we design. With extensive experience in the Fitness & Wellness sector along with deep technical & domain expertise, we are confident that the Portl platform will change how consumers access and consume Fitness, Wellness & Digital Health Services. Our Mission We are a technology company and we strive to create personalised Fitness, Wellness & Lifestyle experiences and empower people to realise their best potential through its innovative hardware, software and services. About The Role We are looking for a dynamic and customer-focused In-Store Representative to be the face of our fitness brand. As part of our retail team, you will be responsible for engaging walk-in customers, explaining product features, and creating a seamless shopping experience that reflects our brand's values of health and performance. Key Responsibilities - Greet and assist customers with product inquiries and purchases. - Explain the features, benefits, and usage of fitness products and equipment. - Maintain an organized, clean, and visually appealing store environment. - Demonstrate product usage when required and ensure excellent customer experience. - Track inventory, manage billing, and support store operations. - Provide after-sales support and collect customer feedback. - Collaborate with the sales team to meet store targets. Requirements - Excellent communication skills in English and Hindi. - Highly presentable with a friendly and approachable demeanor. - A quick learner with a keen interest in fitness and wellness products. - Ability to handle multiple customer interactions professionally. - Must be available to join immediately. Preferred Qualities - Prior experience in retail, customer service, or fitness sales is a plus. - Energetic, self-motivated, and enthusiastic about helping people make informed choices. What We Offer - Competitive salary and performance incentives. - Opportunity to work with a growing, health-focused brand. - Employee discounts and fitness product training. - A supportive and energetic team environment.,

As a Pre-Sales Representative Specialist at our company, you will be a key member of the sales team, providing essential technical expertise and product knowledge throughout the sales process. Your role will involve understanding customer needs, delivering tailored solutions, and assisting in closing deals by aligning our product capabilities with client requirements. Your responsibilities will include collaborating with the sales team to identify customer needs and offer customized solutions, conducting product presentations and demonstrations for potential clients, assisting in the creation of proposals and sales documentation, addressing technical inquiries during customer interactions, staying updated on product features and industry trends, liaising with product and engineering teams to provide customer feedback, supporting proof-of-concept implementations, and nurturing relationships with both potential and existing clients. Additionally, you will participate in sales meetings, trade shows, and customer visits as necessary. To excel in this role, you should hold a Bachelor's degree in Business, Marketing, Engineering, or a related field and have at least 1 year of experience in pre-sales, sales support, or a customer-facing technical position. You must possess a strong grasp of sales processes, exceptional presentation and communication skills, and the ability to convey technical information to non-technical audiences. Proficiency in Microsoft Office, CRM tools such as Salesforce, and virtual demo tools is also required. This is a full-time, permanent position with benefits including health insurance and paid sick time. The compensation package includes performance bonuses and yearly bonuses, and the work schedule is during day shifts. The job is located in person. If you meet the qualifications and are interested in this opportunity, please send your resume to HR@vistararealty.com or call 9274231787. We look forward to hearing from you!,

As a member of our team, your main responsibility will be to provide support to the sales team by understanding customer needs and requirements. You will collaborate closely with the sales team to conduct product demonstrations and presentations in order to showcase the value of our solutions. Your technical expertise will play a crucial role during sales pitches and proposals, helping to analyze customer requirements and propose tailored solutions. In addition to pre-sales support, you will also be involved in post-sales activities to ensure customer satisfaction. This includes troubleshooting technical issues, providing ongoing support, and delivering training to customers on product usage. You will act as the main point of contact for technical issues and escalations, working closely with the engineering team to address customer feedback and improve our products. Your role will require you to develop and deliver technical presentations, respond to technical inquiries and RFPs, conduct site surveys and evaluations, and work towards maintaining high levels of customer satisfaction. Your dedication to providing excellent pre-sales and post-sales support will be essential in helping us achieve our goals. This is a full-time, permanent position with a day shift schedule. The work location will be in person, allowing for direct interaction with the team and customers. Join us in this exciting opportunity to contribute to our success and make a difference in the world of technical solutions.,

As a Product Manager at Tekion, you will play a crucial role in leading the development of customer-facing BI applications that provide intuitive workflows and powerful visualizations. Collaborating with customers, internal stakeholders, and subject matter experts, you will transform complex business needs into seamless product experiences. Your responsibilities will include owning the usability, accessibility, and engagement strategy for a range of analytics interfaces used by dealerships, OEMs, and internal teams. By working closely with engineering, UX, and data teams, you will drive the translation of ideas into scalable, high-quality product releases. You will tackle challenging user experience problems across budgeting, forecasting, and operational intelligence applications and validate solutions through user testing, customer feedback, and rapid iteration. Emphasizing data-informed decision-making, you will strike a balance between vision, feedback, and design sensibility. Additionally, you will support the integration and customization of ThoughtSpot and other embedded analytics experiences within Tekion products. To excel in this role, you should have four to six years of product management experience in a fast-paced environment, preferably in the development of enterprise or customer-facing SaaS products. A strong grasp of multi-tenant SaaS architectures, particularly for analytics or data-driven applications, is essential. Experience in working on budgeting, planning, or financial forecasting interfaces is highly advantageous. Proficiency in BI tools, especially ThoughtSpot, and a passion for creating seamless data experiences for business users are key requirements. Your exceptional written and verbal communication skills will be vital in distilling complexity and aligning cross-functional teams. A proven track record of delivering impactful products in collaboration with design and engineering teams, as well as empathy for users, will set you up for success in this role. A strong sense of ownership, curiosity, and a commitment to building tools that are both powerful and user-friendly are qualities that will be highly valued. This role at Tekion is not just another product position it is an opportunity to shape how customers experience data within the organization. Your contributions will directly impact how business users derive insights, make decisions, and drive operations. Your role will be instrumental in scaling Tekion's analytics ecosystem and ensuring its intuitiveness, performance, and enterprise readiness.,

You should have a minimum of 2 years of experience in UX design. As a UX designer, you will be responsible for understanding product specifications and user psychology. Your role will involve advocating for UX throughout the organization and working closely with clients to bring their product vision to life through research, sketching, prototyping, and user-testing experiences for digital products. Your creative problem-solving skills will be crucial in addressing UX issues such as usability and findability. You will translate concepts into user flows, wireframes, mockups, and prototypes to create intuitive user experiences across various devices and interfaces. By analyzing user interface problems, you will devise elegant design solutions that meet business goals and requirements while staying on brand. In addition to your design responsibilities, you will collaborate with the business team to develop user scenarios, storyboards, and high-level requirements. It is essential to have knowledge of tools like Figma, Adobe XD, Invision, Sketch, Photoshop, and Illustrator. Your expertise in user-centered design (UCD), user research, testing, prototyping, and accessibility concerns will be valuable in this role. You should be able to iterate designs efficiently, understand the importance of user-centered design, design thinking, and UX key performance indicators (KPIs). Having a passion for resolving user pain points through user-centric design is essential. Knowledge of HTML/CSS and JavaScript is preferred, along with excellent written and oral communication skills, creative thinking, and logical abilities. Staying updated on competitor products and industry trends will also be part of your responsibilities. Overall, your role as a UX designer will involve creating user-centered designs, collaborating with clients, and communicating design ideas effectively to developers for successful digital product experiences.,

The Business Development Executive position for an IT process is a 100% target-based role where the salary is directly proportional to the achieved targets. As a Business Development Executive, you will be responsible for building and maintaining relationships with clients, including multinational customers. Your primary tasks will involve creating a client list, managing existing key accounts, and collaborating with the Product and Sales Management teams to enhance our core trade lanes and vertical markets within the multinational customer segment. You will be required to report your daily sales activities through the CRM system, ensuring timely submission of RFQs/Tenders with the support of the tender team, and sending out quotations within the stipulated time frame. Effective follow-up with customers for conversion, adherence to company directives, and maintaining proper Standard Operating Procedures (SOP) in coordination with the Sales support team are essential aspects of the role. To excel in this position, you should have at least 1 year of experience in business development, demonstrate profitability and result-oriented mindset, possess strong communication skills, exhibit professionalism, and have a customer-centric approach. Being self-driven, resourceful, and adept at problem-solving, along with the ability to thrive under pressure, are key attributes for success in this role. Your performance will be measured against Key Performance Indicators (KPIs) outlined by your Sales Manager. Generating qualified sales leads, collecting feedback from customers to ensure their satisfaction, and following up with Cargo-Partner and System Partner branches are integral parts of your responsibilities. The position offers a salary structure based entirely on business performance, and the job location is Panchkula with a 5-day workweek in the US shift. Female staff members will have access to cab facilities. The role is full-time and permanent, with the work schedule being in the evening shift from Monday to Friday. If you have a minimum of 1 year of sales experience, proficiency in English, and the ability to work effectively in a team while meeting targets and building strong client relationships, we encourage you to apply for this challenging yet rewarding opportunity.,

As an Associate General Manager - Design, you will be responsible for overseeing the revenue of a specific region and ensuring the growth and performance metrics of the business and its employees. Your role will involve taking full ownership of crucial business initiatives including product launches, process enhancements, category expansion, and vendor relationships. You will play an active role in making business decisions by providing both qualitative insights and conducting detailed quantitative analysis. It is essential to have a deep understanding of design requirements and customer experience to drive optimal business outcomes. You will be in charge of developing, leading, motivating, and managing a dynamic team in the city comprising Business and Design Managers, Territory Area Managers, Designers, DPs, LPs, among others. Your focus will be on creating a conducive ecosystem for a successful design experience for both internal teams and customers. One of your key responsibilities will be to ensure the quality of design closure for Livspace catalogue products such as Kitchen, Wardrobe, Storages, Furniture & Decor, as well as essential home improvement services in the region. You must have the ability to drive and achieve key performance indicators (KPIs) including design sign-offs, error-free designs, sales penetration, customer satisfaction, and employee satisfaction. Furthermore, you will act as the liaison between the city and customers within Livspace, ensuring continuous feedback for ongoing improvement and enhancement of services. Your role will be instrumental in shaping the success and growth of the design function within the organization.,

As an In-Store Representative at Portl, you will play a crucial role in representing our AI-driven Connected Fitness & Wellness technology company to walk-in customers. Your primary responsibility will be to engage with customers, provide detailed explanations of product features, and ensure a seamless shopping experience that aligns with our brand's core values of health and performance. You will be expected to greet customers warmly, address their product inquiries effectively, and assist them in making informed purchase decisions. It will be essential for you to possess excellent communication skills in both English and Hindi to cater to a diverse customer base. Your ability to showcase the features, benefits, and proper usage of fitness products and equipment will contribute significantly to enhancing customer satisfaction and driving sales. Maintaining a clean, organized, and visually appealing store environment will be key to creating a positive shopping atmosphere. Additionally, your role will involve demonstrating product usage when necessary, managing inventory, handling billing processes, and supporting overall store operations. By providing exceptional after-sales support and collecting valuable customer feedback, you will contribute to building long-lasting relationships with our clientele. Collaboration with the sales team to achieve store targets will be a key aspect of your role, requiring you to work cohesively in a team-oriented environment. Your role will also entail staying up-to-date with product knowledge, offering insights to customers, and ensuring a high level of customer service at all times. The ideal candidate for this position will be highly presentable, possess a friendly demeanor, and have a genuine interest in fitness and wellness products. Being a quick learner with a customer-centric approach will be advantageous in fulfilling the responsibilities effectively. Prior experience in retail, customer service, or fitness sales will be beneficial, although not mandatory. An energetic and self-motivated attitude, coupled with enthusiasm for assisting customers in making informed choices, will be highly valued. If you are looking to join a technology-driven company dedicated to creating personalized Fitness, Wellness & Lifestyle experiences, this role offers a competitive salary, performance incentives, employee discounts, fitness product training, and the opportunity to be part of a supportive and energetic team environment. Your role as an In-Store Representative at Portl will be instrumental in promoting our innovative products and services, empowering individuals to achieve their best potential through health and wellness solutions.,

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).

As a Senior Customer Support Specialist, you will play a crucial role in delivering exceptional customer service in a fast-paced SaaS environment. Your main responsibilities will include handling complex support queries through email, chat, and phone, mentoring junior team members, and collaborating with different departments to ensure customer satisfaction and success. Your primary focus will be on providing advanced customer support by addressing escalated and complex issues efficiently. Additionally, you will be responsible for guiding and training junior team members, managing tickets effectively, and working closely with Product, Engineering, and Customer Success teams to troubleshoot issues and provide valuable feedback for product improvements. Your role will also involve creating and updating knowledge base articles, FAQs, and support documentation to enhance self-service resources for customers. You will be expected to collect and analyze customer feedback to identify trends and areas for improvement, ultimately enhancing the overall customer experience. To excel in this position, you should have a Bachelor's degree or equivalent experience in Customer Support, Customer Success, or a related field. A minimum of 4 years of experience in customer support, preferably in a SaaS environment, is required. Proficiency in technical skills such as Excel, SQL, and data reporting is essential, along with strong problem-solving and analytical abilities. Excellent communication skills, both verbal and written, are a must for effectively interacting with customers and internal teams. Experience with support tools like Zendesk, Freshdesk, or BoldDesk will be beneficial in carrying out your responsibilities. Moreover, your ability to handle high-pressure situations while maintaining a customer-first mindset will be crucial for your success in this role.,

The Customer Representative Manager for our luxury e-commerce brand specializing in leather handbags is responsible for delivering exceptional customer service. Your role involves managing customer queries, overseeing exchanges and returns, resolving complaints, and facilitating customer visits. You should have a strong background in customer service within the luxury retail sector, a keen attention to detail, and a commitment to maintaining the brand's high standards. Respond promptly and courteously to customer queries via phone, email, live chat, and social media. Ensure the customer service team provides accurate and personalized responses, reflecting the brand's luxury image. Oversee the exchange and return process to ensure it aligns with the brand's high standards. Handle escalated cases with a focus on customer satisfaction and brand loyalty. Work closely with the logistics and inventory teams to ensure a seamless process. Address and resolve customer complaints with empathy and professionalism, ensuring a positive resolution. Develop and refine procedures for managing complaints to enhance the customer experience. Maintain detailed records of complaints and resolutions for continuous improvement. Organize and facilitate exclusive customer visits to our showrooms or events, ensuring a luxurious experience. Coordinate with relevant departments to prepare for visits and provide personalized service. Gather and act on customer feedback post-visit to enhance future experiences. Collect and analyze customer feedback to identify areas for improvement. Implement changes based on feedback to enhance the overall customer experience. Stay informed about industry trends and best practices to continuously elevate the customer service function. Prepare regular reports on customer service metrics, such as response times, resolution rates, and customer satisfaction. Use data to identify trends and provide actionable insights to management. This is a full-time position with occasional requirements to work beyond standard hours. It is primarily office-based with some travel required for customer visits and events. Job Types: Full-time, Permanent Schedule: Day shift Ability to commute/relocate: South Delhi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person Application Deadline: 04/06/2024,