380 Customer Feedback Jobs - Page 11

We are looking for an experienced and customer-centric Product Owner to be a part of our team, with a focus on delivering innovative digital banking solutions for consumers. As a Product Owner, your responsibilities will include translating strategic product vision into actionable features and user stories. You will lead a cross-functional product team to ensure exceptional digital experiences that align with business objectives. Collaboration is key in this role, as you will work closely with internal stakeholders, clients, and the Product Manager to prioritize the backlog, define acceptance criteria, and ensure that all deliverables meet the needs of end users in the consumer banking domai...

As a Customer Success Specialist at Antideo, your primary responsibility will be to retain and increase revenue from a significant segment of inbound channels. You will engage with small business customers to deliver exceptional customer service, optimize services for maximum ROI, and promote additional products and services to expand Antideo's market share. Collaboration with the Sales team and other members of the Customer Success Management team will be crucial to sharing best practices, identifying new process/technology innovations, and enhancing products to better align with customer needs. You will be expected to: - Respond promptly to telephone, internet, and email support inquiries,...

This position is for one of the top private fast growing MNC Bank in India. Key Accountabilities Acquire clients through e-boarding of the provided leads and nurture the relationship for AUM build up in a steady manner. Establish the Virtual Relationship Channel as a major revenue contributor through effective engagement with clients via multiple communication channels Ensure right balance of the product mix and balance NTB (New to Bank NR customers) with increased penetration of existing customers to deepen the wallet share. Drive and deliver a radical improvement in customer satisfaction scores through timely engagement and redressal of client enquiries. Ensure highest levels of customer s...

The job involves effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel, and adherence to company norms. You will be responsible for aligning departmental sales plans and quotas with business objectives, managing gross margin, stock on hand, brand mix, and discounts as per strategy. Additionally, you will maintain operational consistency across stores, including merchandise, billing, demos, and inventory through systematic reviews. Your role will involve addressing field requirements with well-thought-out solutions to consistently meet department targets and ensuring the right product and merchandise mix to dr...

As a Customer Success Manager, your primary responsibility will be to manage and grow relationships with key customers, serving as their primary point of contact. You will engage proactively with customers to understand their goals and challenges, offering solutions that align with their needs. It will be essential to ensure high customer retention and satisfaction levels by providing exceptional service and support. Gathering customer feedback and communicating product improvement suggestions to the development team will also be a key part of your role. Collaboration with internal teams is crucial to address customer feedback, resolve issues, and ensure the smooth delivery of products and s...

As a Sales Manager at our company, you will be responsible for developing and executing sales plans/strategies to effectively bring DN products and services to the market. Your main focus will be on driving revenue generation, identifying and closing new opportunities within current customer accounts, and leading customer negotiations to achieve mutually beneficial results. Utilizing your knowledge of DN offerings and understanding of the customer's business, you will develop customized proposals that present creative solutions. Building and maintaining customer relationships across a range of accounts will also be a key part of your role to ensure their benefit from and optimization of DN p...

As a Sales Manager for the US region, you will play a crucial role in driving business development and operations from our Pune office. Your primary responsibility will be to develop and execute regional strategies for IT services and reselling in the US market. You should have a deep understanding of IT services and reselling, with a solution-based approach that meets customer needs effectively. Your key responsibilities will include identifying new business opportunities, managing existing customer relationships, collaborating with C-level executives to propose customized IT solutions, and delivering compelling proposals and presentations to win new business. You will be expected to drive ...

As a Sales Department Manager, your primary responsibility will be to drive sales effectively by overseeing department operations, ensuring exceptional customer service, motivating and retaining store personnel, and adhering to company standards. You will be required to align departmental sales plans with business objectives, managing gross margin, stock levels, brand mix, and discounts according to the strategy. It will be essential to maintain operational consistency across stores by overseeing merchandise, billing, product demonstrations, and inventory management through systematic reviews. To meet department targets consistently, you will need to address field requirements with well-thou...

Plan, organize, and oversee daily field activities to achieve business objectives. Supervise and guide field staff to ensure efficient performance and adherence to company policies. Conduct regular site visits and inspections to monitor project progress or service delivery. Build and maintain strong relationships with clients, customers, and vendors. Collect and report on market data, competitor activities, and customer feedback. Coordinate with internal teams (sales, operations, logistics) for smooth execution of field tasks. Resolve on-site issues and escalate critical problems as necessary. Ensure compliance with safety and quality standards during field operations. Prepare detailed field...

As a Pre-Sales Service Engineer at Veetrag Computers Pvt. Ltd., your primary responsibility is to support the sales and service teams by providing technical expertise during pre-sales activities. You will play a crucial role in conducting product demonstrations, assisting with installations, and ensuring customer satisfaction. Your goal will be to obtain a minimum of 5 signed feedback forms from customers each month to monitor and enhance customer experience. Your key responsibilities will include offering pre-sales support by assisting the sales team with technical product knowledge during customer meetings and demos. Additionally, you will conduct site assessments, deliver product presenta...

You are seeking a Customer Relationship Associate to elevate customer experience by serving as a liaison between clients and internal teams. Your responsibilities will include coordinating order and delivery processes, ensuring prompt and efficient product delivery, and nurturing positive customer relationships. To excel in this role, you should possess excellent communication skills, meticulous attention to detail, and the capability to manage multiple tasks in a dynamic setting. Your main duties will involve: - Order Coordination: Verify order details, confirm stock availability, and collaborate with relevant departments to ensure seamless processing and timely dispatch and delivery of cus...

At Medtronic, you have the opportunity to embark on a lifelong journey of exploration and innovation, all the while contributing towards championing healthcare access and equity for all. Your role will be driven by purpose, aimed at breaking down barriers to innovation in a more connected and compassionate world. Your responsibilities will involve promoting and selling Medtronic's products and services within an assigned geographic area and/or specific customer accounts to not only meet but exceed sales targets. You will be tasked with developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Furthermore, you will b...

You will be joining our e-commerce platform in the role of a female candidate responsible for handling customer feedback, creating product descriptions, confirming orders, and managing data. The ideal candidate should have a minimum educational qualification of 12th pass, possess at least 1 year of relevant experience, and have strong communication skills in English. This is a full-time position that requires you to work on-site at our designated location.,

As an Associate Product Manager at Headfox Innovations Pvt. Ltd., you will play a crucial role in driving the development and evolution of our hardware products. You will be responsible for product planning, lifecycle management, and collaborating with cross-functional teams to ensure the successful launch of our smart, safety-focused mobility products. Your responsibilities will include supporting end-to-end product development, maintaining the product roadmap, and working closely with design, R&D, and sourcing teams to prototype, test, and scale production. You will also be involved in market research, gathering customer feedback, and overseeing quality testing to ensure the delivery of hi...

The Demand Generate Associate in the Paints department plays a crucial role in building and maintaining strong relationships with dealers to drive business growth. As a Demand Generate Associate, your responsibilities will include regular communication with dealers to gather feedback on company products and services. Additionally, you will assist dealers in meeting their targets by providing product training and support. It is essential to address any concerns or issues raised by dealers promptly to ensure a seamless working relationship. Furthermore, part of your role will involve identifying and appointing new dealers to expand market reach and increase market share. You will be expected t...

The Head of Sales and Marketing will be responsible for developing and executing strategic plans to drive revenue growth, market expansion, and brand positioning for the data centre. This role combines deep knowledge of data centre services (colocation, cloud connectivity, managed services, etc.) with strong leadership and commercial acumen to lead both sales and marketing teams effectively. Responsibilities Strategic Leadership: Develop and implement comprehensive sales and marketing strategies aligned with business objectives. Identify new market opportunities and design go-to-market plans for data centre services. Provide market intelligence and customer feedback to guide service innovati...

You are seeking a Sales Executive to drive business growth within Cybersecurity Services and Solutions. Your responsibilities will include Sales Strategy & Execution, Client Relationship management, overseeing Marketing Campaigns, conducting Market Research, Lead Generation, ensuring Brand Visibility, coordinating with the Team, tracking Performance, and collecting Customer Feedback. To qualify for this position, you should be a Graduate with proven experience in sales. You must possess excellent communication & interpersonal skills, be able to analyze market trends and competitor strategies, and demonstrate high motivation, results-driven attitude, and ability to work independently. The ide...

The job involves conducting call audits by listening to recorded or live customer service calls to assess interactions and ensure compliance with company standards. You will be responsible for evaluating call agents" performance based on metrics such as communication skills, product knowledge, adherence to scripts, and company policies. Constructive feedback based on audit results will be provided to help call agents enhance their performance and improve customer satisfaction. Additionally, you will prepare detailed reports on audit findings, trends, and areas for improvement, and collaborate with cross-functional teams to identify process enhancements for better customer interactions. Ensur...

As a successful candidate for this position, you will be utilizing your good communication skills to make outbound calls to potential and existing customers in order to promote our products and services. Your primary responsibility will be to provide accurate information about the company's offerings and address any inquiries to assist customers in making informed decisions. You will be required to maintain a database of customers by diligently entering and updating account information. Building strong rapport and nurturing long-term relationships with customers will be crucial for this role. Additionally, you will need to follow up with leads and keep track of all communications in the CRM ...

About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this ????) Weve had some solid investors back us (making it easier for you to stal...

As the Deputy General Manager of Sales, your primary responsibility will be to develop and execute the residential sales strategy in collaboration with the Residential Marketing Head. You will be tasked with driving branding and advertising initiatives for residential projects across various regions, following a thorough analysis of geographic, demographic, and psychographic aspects of target markets. Additionally, you will play a crucial role in devising strategies for new residential project offerings, product pricing, and delivery, ensuring prompt communication of initiatives to key stakeholders. It will be your duty to stay abreast of global best practices in branding, customer relations...

As a customer service representative at our store, your primary responsibility will be interacting with customers in a friendly and helpful manner. You will need to provide accurate information about our products, including features, pricing, and after-sales services. Understanding the needs of our customers is key, as you will be expected to recommend products that best suit their requirements. Additionally, you will have the opportunity to cross-sell products to enhance the shopping experience. Maintaining a well-stocked inventory is crucial to our operations, so you will be responsible for ensuring that shelves are fully stocked at all times. It will also be part of your role to inform cu...

At Medtronic, you can embark on a life-long career dedicated to exploration and innovation, all while contributing to the cause of championing healthcare access and equity for all. Your role will be purpose-driven as you actively work towards breaking down barriers to innovation in a more connected and compassionate world. Your key responsibilities will include promoting and selling Medtronic's products and services within an assigned geographic area and specific customer accounts with the aim to meet or exceed sales targets. You will be responsible for cultivating and strengthening long-term relationships with stakeholders such as distributors and healthcare professionals. Additionally, you...

Designation : Operation Executive Experience Required : 2 to 4 years Job Location: Bangalore/Mumbai/Patna/Hyderabad Role & responsibilities * You will be assigned to different sites and locations (multi locations) * Will be responsible for team handling a person who delivers those services (Training, Joining formalities, Attendance etc.) * You will report to Branch Head for day-to-day work * Service Planning & Scheduling * Quality Assurance & Complaint Handling * Identifying Materials and Costing * Service Monitoring and Customer Feedback Preferred candidate profile : * Educational qualification - Graduate/ Post Graduate ( B.Sc ./ M.Sc . Agri Preferred) * Candidate should have Two wheeler * ...

You will be responsible for the end-to-end product ownership to drive the profitable growth of the Commercial Vehicle Business for Garrett Aftermarket. This role includes owning product strategy definition, understanding market and customer needs, developing product roadmap, executing business cases in collaboration with engineering and sales, defining customer segmentation, value proposition, and communication strategy. Additionally, you will be measuring the results of product launches, working with sales and trade marketing to drive revenue profitably, and collaborating within a matrix structure with regional marketing managers, as well as cross-functionally with engineering, sales, and o...