9 Customer Experiences Jobs

Are you ready to fast-track your career in sales with a leading tech-driven real estate platform NoBroker.com is currently looking to hire Sales Executives who will play a crucial role in providing exceptional customer experiences. As a Sales Executive, you will engage with potential clients, understand their needs, and offer solutions that bring real value while representing one of India's top tech-enabled real estate platforms. Embrace our performance-driven culture and make a direct impact on your success and the company's continual growth. Responsibilities: Identifying business opportunities by recognizing prospects. Selling products by initiating contact and building relationships with prospects while recommending solutions. Conducting outbound calling on data obtained through lead generation activities and secondary data sources. Following up on older leads daily and working on new leads. Ensuring quality service by establishing and enforcing organizational standards. Being energetic, articulate, and enthusiastic about closing sales deals and generating revenue for the organization. Qualifications (Freshers Only): Education background - Any Undergraduate (BBA, B.Tech, BA, etc.). Excellent verbal and written communication skills. Good interpersonal skills, numerical and analytical ability. Strong decision-making skills. Language proficiency: English & Hindi or English, Hindi & 1 South Regional Language (Kannada, Telugu, Tamil). Proficiency in MS-Office (Excel, Word). Willingness to work in day shifts (9-hour login between 8 AM - 10 PM). Comfortable with a 6-day workweek and one rotational day off.,

As a dynamic and results-oriented sales professional at ScreeningStar Solutions Pvt Ltd, you will play a crucial role in identifying and connecting with new prospects to drive business growth. Your exceptional communication skills and passion for building client relationships will be key in showcasing our background verification services to potential clients. Your ability to thrive on challenges, exhibit resilience, and find innovative ways to achieve goals will set you apart in this role. Key Responsibilities: - Utilize phone, email, and other communication tools to identify and connect with new prospects. - Act as the primary point of contact for potential business leads. - Build and nurture relationships with new prospects to drive sales. - Conduct product demonstrations for qualified leads to showcase our services. - Deliver exceptional customer experiences throughout the engagement process. - Provide feedback to the leadership team on areas for process improvement. - Develop a deep understanding of our services, solutions, and market opportunities. - Demonstrate expertise in market research, marketing, sales, business development, inside sales, tele-calling, cold-calling, follow-ups, lead generation, B2B sales, and corporate sales. Qualifications: - Graduate with a minimum of 1 year of sales experience in the Background Verification Services industry. - Proven track record of selling to business/enterprise clients. - Strong communication, presentation, and interpersonal skills. - Confidence in phone interactions and proficient written communication abilities. - Proactive and self-starter mindset with a strong interest in technology and sales. - Competitive salary package in line with market standards. Join us at ScreeningStar Solutions Pvt Ltd and be part of a trusted leader in background verification services, where your contributions will make a difference in helping organizations mitigate risks and maintain compliance efficiently and cost-effectively.,

As a Process Expert at Barclays, you will play a crucial role in leading the evolution of the digital landscape, focusing on innovation and excellence. Your primary responsibility will be to leverage cutting-edge technology to transform our digital offerings, ensuring exceptional customer experiences. Key qualifications for success in this role include expertise in KYC/AML and Regulatory Frameworks, as well as job-specific skill sets. To excel as a Process Expert, you should possess: - Excellent communication skills, both verbal and written, to effectively convey complex information. - A proven track record of skills and experience in a banking operational environment. - Basic knowledge of Know Your Customer (KYC) principles, particularly in relation to business clients. - Understanding of KYC/AML regulatory frameworks and the significance of compliance. - Ability to identify and drive transformation initiatives focusing on business processes and customer experiences. - Self-driven and motivated with a strong sense of initiative to work independently. - Collaborative team player with the capacity to work effectively in diverse teams and build strong relationships. - Growth mindset, continuously seeking opportunities for learning and development. - Adherence to all Barclays Values & Mindset behaviors. Desirable skill sets include a basic understanding of Ring-Fencing Regulations, conducting due diligence and risk assessments for business clients, familiarity with regulatory requirements related to Ring Fencing, and the ability to interpret data for making data-driven decisions. In this role based in Chennai, your primary purpose will be to support business areas in day-to-day processing, reviewing, reporting, trading, and issue resolution. Key responsibilities will include collaborating with teams across the bank, identifying areas for improvement in operational processes, developing operational procedures and controls to mitigate risks, creating reports on operational performance, and staying informed about industry trends to implement best practices in banking operations. Analyst Expectations: - Provide specialist advice and support to stakeholders/customers. - Execute activities in a timely and high-standard manner. - Take responsibility for specific processes within a team, potentially leading and supervising a team. - Demonstrate leadership behaviors if in a leadership position, or manage own workload effectively as an individual contributor. - Collaborate with closely related teams, check colleagues" work, and provide specialist advice and support in your work area. - Manage risk and strengthen controls related to your work, ensuring compliance with rules and regulations. - Develop an understanding of how all teams contribute to broader objectives, continually building expertise in your area of responsibility. - Make judgements based on practice and experience, communicate effectively with customers, and build relationships to address their needs. All colleagues are expected to uphold the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as demonstrate the Barclays Mindset of Empower, Challenge, and Drive in their behavior.,

About us: At BDIPlus, we are a US-based leading transformation Consulting & Customer Data Platform (CDP) company dedicated to delivering cutting-edge capabilities and solutions that foster the development of enduring competitive advantages. Our innovative solutions showcase unparalleled proficiency in technology and profound domain expertise within the Financial Services and Insurance sectors. By synergizing unmatched technical skills with a comprehensive grasp of each client's institutional landscape and distinctive areas for improvement, we empower them to convert data into actionable and well-organized information. This facilitates precise decision-making, increased efficiency, and rampant business growth. BDIPlus is currently looking for a Full Stack Dev. for our office located in Bangalore. Job Overview: We are seeking a dynamic and results-driven Sales Associate to market and sell our SaaS platform designed to enhance in-person retail experiences. The individual will play a critical role in identifying the right retail customers, showcasing the platform's features and benefits, and onboarding new clients. The ideal candidate has proven experience in selling technology solutions to the retail market, coupled with a passion for delivering innovative customer experiences. Key Responsibilities: - Identify and target retail businesses that can benefit from enhanced in-person customer experiences. - Conduct market research to build a pipeline of high-potential retail prospects. - Develop and execute outreach strategies to engage decision-makers in the retail sector. - Conduct in-depth discovery sessions to understand prospective clients" needs and challenges. - Effectively demonstrate the platform's features, capabilities, and ROI through tailored presentations, live demos, and product trials. - Articulate the benefits of the SaaS platform in improving customer personalization and operational efficiency. - Lead the onboarding process for new retail clients, ensuring a seamless transition and implementation of the SaaS platform. - Collaborate with the customer success team to provide ongoing support, training, and engagement. - Build strong relationships with key stakeholders to foster long-term partnerships and upsell opportunities. - Develop and implement sales plans to meet or exceed revenue and client acquisition targets. - Track sales activities, manage the sales pipeline, and regularly report on progress to leadership. - Stay updated on industry trends, competitive offerings, and emerging technologies to refine sales strategies. - Partner with product and marketing teams to ensure alignment on value propositions and go-to-market strategies. - Provide feedback from customers to guide product development and feature enhancements. - Act as a brand ambassador at industry events, trade shows, and networking opportunities. Required Skills & Qualifications: - Bachelor's degree in Business, Marketing, or a related field. MBA is a plus but not required. - 3+ years of experience in B2B sales, with a focus on technology solutions for the retail market. - Proven track record of meeting or exceeding sales targets in a competitive environment. - Experience selling SaaS platforms or technology that enhances in-person customer experiences is highly desirable. - Understanding of retail technology ecosystems and personalization solutions. - Exceptional presentation, negotiation, and communication skills. - Ability to convey complex technology concepts in a clear and compelling way. - Strong ability to build and nurture relationships with clients at various organizational levels. - Self-motivated and proactive, with excellent organizational and time-management skills. - Experience in retail technology solutions such as POS systems, personalization tools, or customer experience platforms. - Knowledge of trends and challenges in the retail industry, particularly around in-person and omnichannel personalization. - Familiarity with SaaS subscription models and customer onboarding processes. What Success Looks Like: - Consistently achieving or surpassing sales targets for the SaaS platform. - Building a robust pipeline of retail clients and closing high-value deals. - Establishing strong client relationships that result in long-term retention and revenue growth. - Providing market insights and client feedback that contribute to product innovation and differentiation. Our Purpose and Culture At BDIPlus: Our mission is to help enterprises utilize their resources more efficiently, implement effective information management, and empower them by enabling richer insights and intelligence. We are driven by a single purpose: empower the technology transformation. We are passionate about creating foundational technology platforms for enterprise data and information management. Our employees are at the heart of the work we do at BDIPlus. We are committed to encouraging and celebrating innovation, creativity, and hard work among our team members. Working at BDIPlus offers: - A diverse, fun to work with, highly intelligent, and innovative team. - A competitive salary. - Standard time off, sick leave, and time off on all national holidays. - Medical benefits. - Provident Fund. - An environment where creative thinking is encouraged, and innovation is a driving force of everything we do. Join our team and contribute to the development of innovative solutions that make a difference. We offer competitive compensation, a collaborative work environment, and opportunities for professional growth. To apply, please submit your resume and a cover letter highlighting your relevant experience and accomplishments to hr.india@bdiplus.com. Job Types: Full-time, Permanent Experience: - B2B sales: 2 years (Required) Language: - English (Required) Work Location: In person,

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com Position Overview: Global Emerging Markets is a growth engine for Convatec. It is a complex business unit, responsible for the sales of the entire Convatec portfolio (primarily advanced wound care and ostomy care) in all countries outside of Europe and North America. The business unit covers a number of distinct geographies, including a region called aMEA which covers a large number of emerging markets across the Middle East, South Asia, South East Asia and Africa . The purpose of this role is to work with GEMLT and the leadership within the region to identify and ruthlessly prioritise key levers of growth that will drive sustainable and materially important growth, working with local markets and the regional leadership team to identify innovative go to market models, and strategies to deliver on these. This will be delivered through a strong coaching capability and influence across the stakeholder universe. The role will be the key interface with global marketing and cross-functional stakeholders, creating and delivering regional plans as well as financial and strategic guidance to support the overall GEM growth agenda. The role will work cross-functionally at multiple levels within the business, with a keen focus on generating insight from our customer and patients within the region and ensuring this is incorporated into regional initiatives, strategies and go to market approaches. Key Responsibilities: Identify and build towards new strategic opportunities across aMEA and / or within specific key markets, creating clear prioritization of opportunities and ensuring disciplined delivery across the region Work with regional leadership to identify new and innovative go to market models, approaches to customers and efficient approaches to drive customer and patient satisfaction across a broad and complex region Bridge between global and local marketing (& cross-functional teams), supporting effective transfer of knowledge, capability, new skills and product understanding Partner with local teams on business case development for new and existing assets, providing support, challenge, guidance and governance, setting and maintaining standards of excellence across GEM Partner with local marketing and leadership teams to develop, govern and implement comprehensive insight-based marketing plans, in line with regional (and relevant global) strategic, financial and executional guidance Take an active role in development of marketing capability across the region through partnering with in-country leadership teams, Global Commercial Centre of Excellence and with direct coaching of key talents Skills & Experience: Open minded individual with a minimum 10 years commercial experience within the healthcare industry (pharma, medtech, devices), including working in / across smaller markets and distributor markets with experience in delivering efficient multi-market solutions Proven, exceptional track record of managing and / or working across cross-functional teams and across diverse markets and cultures Strong commercial acumen, underpinned with a deep understanding of marketing principles and best practices Demonstrated curiosity and customer / patient focus to derive deep insights from multiple sources, that have led to tangible actions and business results Deep understanding of how to prioritise the most impactful marketing levers (e.g. channels, promotion, education, pricing) to drive growth and understanding of the principles of resource allocation against these priorities Experience of developing marketing plans and customer experiences utilizing both online and offline channels, with an ability to prioritise content and channel effectively Excellent communication, interpersonal and presentation skills, with the ability to influence stakeholders at all levels within the business Able to coach marketers to deliver exceptional high quality output (e.g. customer journey mapping, brand and launch plans, etc) Ideally experience in a mix of sales, marketing, general management Ideally worked within a mix of country and regional / global roles Ready to join us At Convatec, were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact, apply today and help us bring our Forever Caring promise to life. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If youre unsure, please contact us at [HIDDEN TEXT]. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee If you are an active employee at Convatec, please do not apply here. 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As a HR Operations Specialist at Locobuzz, a leading B2B SaaS company in Mumbai, you will be an integral part of our dynamic team. Your role will involve ensuring smooth and efficient HR operations across various functions within the organization. Your attention to detail and organizational skills will be key in delivering exceptional customer experiences without overwhelming challenges. At Locobuzz, we believe in fostering an environment of innovation, collaboration, and impactful work. Your ideas and techniques will be valued, and your contributions will make a tangible difference for brands and their customers globally. We are committed to supporting your learning and growth, investing in your development to drive continuous advancement. Join a community where teamwork and mutual support lead to extraordinary outcomes. Your voice will be heard, and your work will have the potential to enhance customer experiences. Embrace a culture of transparency, accountability, and customer-first approach, where decisions and innovations are guided by the needs and experiences of our clients. At Locobuzz, we prioritize work-life harmony and offer flexible working arrangements to cater to different needs and life stages. We value productivity and well-being equally, ensuring a balance that adds flavor to your life. Our ethos of keeping promises ensures that internal agreements or commitments to clients are taken seriously, with a focus on timely deliverance every time. By joining Locobuzz, you will not only find a job but also gain a supportive community that values your well-being, encourages your growth, and empowers you to achieve your best. Enjoy competitive compensation that reflects your skills and contribution, along with health insurance for you and your family to ensure overall peace of mind. Work in modern, creatively designed offices that inspire innovation and collaboration, equipped with the latest technology and amenities. Participate in regular team outings, retreats, and social events that strengthen bonds, foster community, and make work enjoyable. Be part of a culture that celebrates achievements through recognition programs and rewards for outstanding performance and innovation. If you are a highly organized and detail-oriented individual looking to be part of a game-changing journey, Locobuzz is the place for you. Apply now and help us deliver exceptional customer experiences effortlessly.,

The role will oversee the strategic direction and execution of machine learning projects, working closely with data scientists, software engineers, and product teams. The aim is to enhance services through innovative AI/ML solutions, including building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and enhance customer experiences. Key Responsibilities: - Define and drive the strategic vision for machine learning initiatives. - Lead the development and optimization of machine learning models. - Supervise the preprocessing and analysis of large datasets. - Deploy and maintain ML solutions in production environments. - Collaborate with cross-functional teams to integrate ML models into products and services. - Monitor and evaluate the performance of deployed models and make necessary adjustments. - Mentor and guide junior engineers and data scientists. - Ensure adherence to best practices and industry standards in ML development. Minimum Qualifications: - Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent. - Previous management experience. The company values Inclusion, Innovation, Collaboration, and Wellness, guiding the global team to prioritize customers while taking care of themselves, each other, and communities. Those interested in joining the team can visit https://about.pypl.com/who-we-are/default.aspx. Applicants are encouraged to apply regardless of any confidence gap or imposter syndrome.,

You have proven experience in leading brand advocacy or ambassador programs, showcasing exceptional storytelling, public speaking, and relationship-building skills. Your strong understanding of social media, digital trends, and community platforms will be key in driving brand awareness and engagement. You are passionate about creating meaningful customer experiences and fostering emotional brand connections. This is a full-time, permanent position suitable for freshers who are looking to kickstart their career in brand management. The benefits for this role include health insurance and provident fund. You will be required to work in person at the designated work location.,

The company's beliefs serve as the guiding principles driving the daily operations, centered around core values of Inclusion, Innovation, Collaboration, and Wellness. These values underscore the importance of working collaboratively as a global team, prioritizing customers, self-care, interpersonal relationships, and community involvement. As a key member of the team, your role will focus on spearheading the strategic vision and advancement of cutting-edge machine learning models and algorithms to address intricate challenges. Working closely with data scientists, software engineers, and product teams, you will leverage innovative AI/ML solutions to enhance services. Your responsibilities will include constructing scalable ML pipelines, ensuring data accuracy, and deploying models in production environments to generate valuable business insights and enhance customer experiences. Key Responsibilities: - Define and execute the strategic vision for machine learning initiatives at the organizational level. - Lead the development and optimization of advanced machine learning models. - Supervise the preprocessing and analysis of extensive datasets. - Implement and uphold ML solutions in live production environments. - Collaborate with cross-functional teams to integrate ML models into products and services. - Monitor and assess the performance of deployed models, making necessary refinements. - Provide mentorship and guidance to junior engineers and data scientists. - Publish research outcomes and contribute to industry conversations. - Represent the company at conferences and external events. - Influence the company's AI/ML strategy and contribute to long-term planning. Minimum Qualifications: - A minimum of 18 years of relevant work experience along with a Bachelor's degree or equivalent. - Profound expertise in ML frameworks such as TensorFlow, PyTorch, or scikit-learn. - Extensive hands-on experience with cloud platforms like AWS, Azure, GCP, and tools for data processing and model deployment. - Recognized as an industry authority with a robust publication history. The company offers a range of benefits that support employee well-being and professional growth. To gain insight into our culture and community, visit https://about.pypl.com/who-we-are/default.aspx If you are interested in joining our Talent Community or have any queries regarding your application, please feel free to reach out. We acknowledge the challenges posed by the confidence gap and imposter syndrome, and we encourage all candidates to apply without hesitation.,