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3.0 - 7.0 years

0 Lacs

jamshedpur, jharkhand

On-site

You will be joining a multi-brand semi-electronic showroom situated in Bistupur, Jamshedpur as a Showroom Manager. This is a full-time on-site role where you will be responsible for overseeing the daily operations of the showroom. Your primary focus will be on ensuring all customers receive exceptional service and have a positive experience. Your duties will involve managing staff, maintaining inventory, handling sales transactions, and implementing effective sales strategies. Additionally, you will be accountable for maintaining the showroom's appearance to a high standard and liaising with other departments to guarantee seamless operations and maximum customer satisfaction. To excel in this role, you should possess strong skills in customer satisfaction, customer service, and customer experience. Previous experience in sales and showroom management is essential. You must demonstrate excellent leadership and team management abilities, along with outstanding communication and interpersonal skills. Analytical capabilities to interpret sales data and formulate strategies for enhancement are crucial. Any prior experience in the retail or related industry would be advantageous. A Bachelor's degree in Business, Management, or a related field is preferred.,

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Service Representative based in Ahmedabad, Gujarat, you will play a crucial role in assisting customers through various communication channels such as chat, text, email, social media, and direct messaging. Your primary responsibility will be to address customer inquiries and concerns promptly and effectively, ensuring a positive and satisfactory customer experience. Reporting to the Team Lead, you will be an essential part of the customer service team, contributing to both individual and collective success. Your daily tasks will include responding to incoming communications from customers and resolving issues through written communication. To excel in this role, you should possess at least 1 year of customer service experience, although freshers are also encouraged to apply. Strong written communication skills, attention to grammar and spelling, a high school diploma, and proficiency in using computers are essential requirements. Additionally, you must be willing to work in a 24/7 environment and demonstrate flexibility in your work schedule. Joining our team, you can expect to work under knowledgeable and supportive leadership, within a diverse and community-oriented organization. There are ample opportunities for career growth and learning, competitive compensation, performance bonuses, and other benefits that aim to exceed your expectations. This full-time, permanent position offers benefits such as provided food, Provident Fund, and various bonuses including a joining bonus, performance bonus, and shift allowance. The role requires weekend availability and the ability to work in rotational shifts, with cab facilities provided for night shifts. If you are located in Makarba, Ahmedabad, and comfortable with rotational shifts, possess excellent communication skills, and are eager to deliver exceptional customer service, we welcome your application for this exciting opportunity.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

About Rippling Rippling, based in San Francisco, CA, has secured over $1.4B from prominent investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. It has been recognized as one of America's best startup employers by Forbes. Rippling prioritizes candidate safety, and all official communication will originate from @Rippling.com addresses. About The Role As the Benefits Operations Analyst, Carrier Connections at Rippling, you will oversee integration tasks and address post-production issues and discrepancies reported by clients and insurance carriers. Your responsibilities will include troubleshooting data transmission issues, ensuring data integrity, and facilitating effective communication between internal teams and external partners to guarantee the accurate and timely processing of electronic transactions. You will collaborate with insurance carriers, clients, and internal support and engineering teams to ensure that integration and post-production tasks are completed punctually and that the information in Rippling aligns with that of our carrier partners. This role demands meticulous attention to detail and a knack for enhancing processes. What You Will Do - Resolve discrepancies and errors flagged by customers and insurance carriers. - Act as a primary point of contact for customers and internal stakeholders regarding complex issues, escalations, and updates on resolution progress and necessary follow-up actions. - Investigate the root causes of discrepancies, suggest and implement improvements through process enhancements and automation to elevate the customer experience. - Deliver top-notch service to our clients. - Handle other assigned projects. What You Will Need - Minimum of 3 years of experience in operations or an equivalent role in Benefits Administration supporting EDI or API integrations. - Exceptional written and verbal communication skills. - Strong project management and organizational abilities with a keen eye for detail, excellent work quality, time management, and execution. - Proficiency in collaborating effectively with Product and Engineering teams, translating intricate concepts into actionable steps. - Proven track record in problem-solving and delivering outstanding customer experiences. - Experience in managing a task dashboard and structuring your day around tasks and project deliverables. - Proficiency in G-Suite. - Ability to work during the 12:00 PM to 9:00 PM IST shift hours. Additional Information Rippling places high value on in-office work to foster a collaborative work environment and company culture. For employees based in the office (within a specified radius of a Rippling office), working in the office at least three days a week is considered an essential aspect of the role under the current policy.,

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0.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Customer Service Associate Join Sunday and Help Transform Sleep in India Are you energetic, a great communicator, and passionate about customer service? Sunday is a profitable, fast-growing e-commerce brand in the sleep space, and were looking for people like you to deliver exceptional experiences to our customers. Freshers with strong communication skills are welcome! Application: For faster reponse, please apply on www.sundayrest.com/jobs Role: Customer Service Associate Experieced Candidates' Salary: 5,00,000 - 8,00,000 per annum Freshers Salary: 30,000 per month during probation (3 months), 4,00,000 per annum post-probation Work Week: 6 days during probation, 5 days post-probation. Timings: Day shifts only (no night shifts) Location: Outer Ring Road, Banaswadi, Bangalore (well-connected by public transport) About Sunday: Profitable and fast-growing DTC brand in the sleep category Youthful, dynamic, and professional team Combination of startup energy and structured processes Employee-friendly policies and professional work environment Role Requirements: Strong communication skills (spoken and written) Willingness to go the extra mile to make customers happy Ability to adapt in a fast-paced work environment Humble, low ego, and team-oriented attitude Preferred Qualifications: 2 years experience in voice-based customer support (preferred, not mandatory) Graduate degree (preferred) Fluency in English and at least one Indian language (Hindi or any South Indian language) Candidates from hospitality, airlines, and premium credit card customer support are encouraged to apply. Perks & Benefits: 5-day work week after probation Monthly team outings and sponsored get-togethers Health/hobby learning sponsorship up to 25,000 per year Access to 2 online training programs annually Informal work environment to foster creativity and collaboration 5 lakh private medical insurance coverage 3050% employee discount on all Sunday products Come be part of a customer-obsessed brand that values people, pays on time, and helps India sleep better. Apply now and grow with Sunday.

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0.0 - 1.0 years

0 Lacs

Gurugram

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We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : Query Resolution: Lead multi-channel query management (calls, whatsapp groups & emails) for user level escalations. Customer Satisfaction Scores (CSAT): Regularly assess and improve customer satisfaction through feedback surveys. Proactive issue identification: Identify and resolve recurring operational issues in support queues, while optimizing ticket volumes through process and management enhancements for greater efficiency. Training & Support: Provide training and support to clients on our products and services. Documentation & Reporting: Prepare and deliver reports on customer success metrics Data Upload: Ensure data uploads and basic portal setups. Who were looking for: Engineering graduates with 0-1 years of experience 2. Excellent verbal & written communication & presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel & PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watch?v=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive...

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1.0 - 2.0 years

0 Lacs

Chennai

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Job Title Business Development Associate Location: Chennai CTC : 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Company Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Associate, you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You will apply your skills to contribute in a high-impact sales environment, utilizing consultative selling techniques and customer relationship management. The full-time CTC for this role is 5 LPA ( 4 LPA Fixed + 1 LPA Variable) Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Candidates with a minimum of 1 year or more of experience in sales or business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Ability to thrive in a fast-paced, target-driven environment. Self-motivated with a strong sense of ownership and a continuous learning mindset. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

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0.0 - 1.0 years

0 Lacs

Chennai

Work from Office

Business Development Trainee Location: Chennai Duration: 3 Months Stipend: 20,000/month (for freshers) Post-Internship Conversion: Full-time role as Business Development Associate Full-Time CTC After Conversion: 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Kalvium Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Trainee (Intern), you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You ll gain valuable, hands-on experience in a high-impact sales environment while learning the nuances of consultative selling and customer relationship management. High-performing interns will be converted to full-time Business Development Associates post internship. The full-time CTC will be 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Any Graduates/Post Graduates students (2024/2025 batch) passionate about sales and business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Willingness to work in a fast-paced, target-oriented environment. Eager to take ownership and learn on the job. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

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0.0 - 1.0 years

0 Lacs

Salem

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Business Development Trainee Location: Salem Duration: 3 Months Stipend: 20,000/month (for freshers) Post-Internship Conversion: Full-time role as Business Development Associate Full-Time CTC After Conversion: 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Kalvium Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Trainee (Intern), you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You ll gain valuable, hands-on experience in a high-impact sales environment while learning the nuances of consultative selling and customer relationship management. High-performing interns will be converted to full-time Business Development Associates post internship. The full-time CTC will be 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Any Graduates/Post Graduates students (2024/2025 batch) passionate about sales and business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Willingness to work in a fast-paced, target-oriented environment. Eager to take ownership and learn on the job. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

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0.0 - 6.0 years

2 - 8 Lacs

Hubli, Mangaluru, Mysuru

Work from Office

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)10+2 or Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Amazon is seeking operation specialist for handling the fees promotion space. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Handle day to day operational activities related to fees promotions for the marketplace. Invent & simlify to make execution process more streamline. Work with stakeholders to understand the issues and deep dive to resolve the problems. Work towards increasing the effciency and speed of promotion configurations. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Handle day to day operational activities related to fees promotions for the marketplace. Invent & simlify to make execution process more streamline. Work with stakeholders to understand the issues and deep dive to resolve the problems. Work towards increasing the effciency and speed of promotion configurations. About the team Fees promotion team takes care of providing discounts on different type of fees for the sellers on the platform to improve customer backward inputs and hence increasing customer experience. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Capability to run SQL queries

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2.0 - 11.0 years

25 - 30 Lacs

Raipur

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About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring Collaboration Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." JOB DESCRIPTION Job Code Job Title Business Development Manager Agency Partner Channel Band 4 Reporting To Branch Manager Department Agency Function Agency Partner Channel Location Multiple Location

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3.0 - 9.0 years

6 - 10 Lacs

Mumbai, Navi Mumbai

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What We Offer: As per Standard JD How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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8.0 - 13.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Minimum Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area. 8+ years experience in a technical project or program management role Understanding of SDLC and modern application development with web services A proven ability to think broadly and strategically Superior written communication skills Judgement, maturity, negotiation/influence skills, analytical skills and leadership skills Must be comfortable working with large amounts of data Preferred Qualifications: Experience handling software and/or hardware development Experience leading cloud development projects Experience in enterprise cloud solutions (Azure, AWS, Etc.) Responsibilities Key Responsibilities: Drive effective teamwork, communication, collaboration and commitment across Engineering, Product Management, Operations, Support, and other key stakeholders of the OCI Console. Help define and deliver sophisticated programs with competing priorities by influencing roadmaps and priorities of key stakeholders. Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards Drive execution for on-time, on-scope delivery of user and developer facing features. Ensure high standards and consistency for the Oracle customer experience. Recommend process improvements and serve as an escalation point for all issues and questions associated with a project. Ensure that resource requirements needed to support a particular project are in place. Provide ongoing written and verbal release status updates to senior leadership. Demonstrate flexibility and resilience in response to changing or ambiguous situations, advising changes through appropriate review and approval mechanisms. Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

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2.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Who were looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform. What youll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! What you bring to the role Basic Qualifications: Bachelor s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications: Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) #LI-MJ1

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2.0 - 7.0 years

14 - 18 Lacs

Bengaluru

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Who were looking for Zendesk is seeking a highly motivated and experienced Integration Lead to join our IT Customer Experience Systems (CXS) Marketing team. The ideal candidate will be a problem-solver who thrives in a dynamic, fast-paced environment. You will be responsible for overseeing the successful integration of our marketing technology stack with various systems and platforms, ensuring seamless data flow and functionality. If youre passionate about marketing technology, love to tinker with APIs and connectors, and enjoy working collaboratively across teams and with external vendors, were looking for you to make a significant impact on our marketing operations. What youll be doing As the Integration Lead, you will bring a blend of technical expertise and project management skills to the team. Your main responsibilities will include: Managing integrations with other systems and platforms to optimize marketing operations. Ensuring data flow between Adobe Martech Platforms and Zendesks systems is smooth, efficient, and in compliance with privacy regulations. Implementing and troubleshooting API, Connector, JS integrations to eliminate bottlenecks and improve performance. Collaborating with IT professionals within Zendesk and external vendors to execute integrations flawlessly. Your role is pivotal in driving the efficiency and effectiveness of our marketing technology investments and helping Zendesk continue to deliver exceptional service to our customers. What you bring to the role Basic Qualifications: Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field. At least 2 years of experience with Workato platform tool. Strong understanding of API concepts and different integration patterns. Experience with Adobe Martech Platforms or similar marketing technology ecosystems. Proven track record of managing complex integrations in a cross-functional environment. Experience with cloud-based architectures, web services, and APIs, specifically Salesforce ingress/egress. Strong communication skills Preferred Qualifications: Certifications in Adobe Experience Cloud or similar platforms. Proficient in JavaScript and other relevant programming languages used for integration purposes. Familiarity with CRM and CMS systems and their role within a marketing organization. Experience working with external vendors and managing vendor relationships effectively. Excellent communication and interpersonal skills, with an ability to convey complex technical issues to non-technical stakeholders. Adept at managing multiple projects simultaneously, with an ability to prioritize and execute tasks in a high-pressure environment. #LI-MJ1

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12.0 - 17.0 years

50 - 55 Lacs

Bengaluru

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Position Summary... Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? We are seeking a Principal Software Engineer who is passionate about building and driving solutions and platforms to power Walmart s Cross Border Trade to join our team. As a Walmart Principal Software Engineer, you ll have the opportunity to be part of Marketplace team that is at the forefront of building omni channel platforms and services that enable Walmart to deliver vast selection at competitive prices with best-in-class customer experience. We do this with solutions that enable third-party sellers to sell and manage their products to our customers world over. You will also actively collaborate with partner platform teams to ensure we continue to deliver the best experience to our sellers and customers. What youll do... About Team: What youll do: As a Principal Software Engineer for Marketplace team at Walmart, you ll have the opportunity to * Guide and mentor, a team of engineers, conducting code reviews and leading design discussions to ensure engineering best practices. * Drive the execution of multiple business plans and projects by identifying customer and operational needs * Act as a technical authority, providing direction and expertise to the team. * Drive the adoption of coding standards, design patterns, and development best practices. * Lead the creation and maintenance of our technical architecture, aligning it with business goals and scalability requirements. * Architect complex software systems, ensuring performance, security, and scalability needs are met. * Consistently produce high-quality software with a focus on unit testing, regular code reviews, and continuous integration. * Uphold high standards in quality and operational excellence. * Develop comprehensive technical documentation and presentations to clearly communicate architectural decisions and design options. * Ensure documentation aligns with project scopes, milestones, and deliverables. * Promote and enforce technical standards across the organization to achieve concrete outcomes and drive engineering excellence. * Foster a culture of learning and innovation through hands-on technical guidance and mentorship. * Lead the discovery phase of major projects, ensuring the design aligns with business goals and technical requirements. * Collaborate with cross-functional teams to define project scopes and milestones. * Collaborate closely with Product Management, UX/UI, Quality Assurance, and DevOps teams. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders. * Stay at the forefront of technological advancements, conducting research to identify emerging tools and methodologies. What youll bring: * 12+ years of experience in designing and developing highly scalable applications * Strong understanding of computer science fundamentals (data structures, algorithms, design patterns, distributed computing) * In-depth expertise in Java, JEE, Spring, distributed DBs, Cassandra and Kafka * Strong understanding of distributed systems concepts, microservices architecture, and container technologies (Docker, Kubernetes) * Deep knowledge of DevOps principles and practices, including CI/CD pipelines, automation tools (Git, Maven, Jenkins, Azure DevOps), and observability tools * Experience building and deploying cloud-native applications on major cloud platforms (GCP, Azure) * Familiarity with testing frameworks (JUnit, Mocha, TestNG, Selenium) * Experience building event-based distributed systems with tools like Kafka * Develop service contracts for RESTful web services using industry standards like Swagger and OpenAPI. * Familiarity with Agile methodologies (Scrum) * Should be hands on writing/reviewing design & code. * Demonstrated end-to-end ownership for development and design of least one cloud-based project - Experience in building extensible platforms, data pipelines. * Exposure to AI/ML/GenAI concepts(Nice to Have) About Walmart Global Tech . . Flexible, hybrid work . Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto, health benefits, and much more. Belonging . At Walmart, our vision is "everyone included." by fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal opportunity employer Walmart, inc., is an equal opportunities employer by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and5 years experience in software engineering or related area. Option 2: 7 years experience in software engineering or related area. Preferred Qualifications... Master s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years experience in software engineering or related area. Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India

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7.0 - 8.0 years

13 - 17 Lacs

Gurugram

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Join as Consultant - Data & AI at Orange Business utilizing Elasticsearch/Logstash/Kibana technology (The Elastic Stack also known as ELK) to support all our customers teamsHe will be responsible for Data Transformation which included Three-step ETL process (extraction, transformation, load), Power BI Data Governance (Dataiku) includes Folder structure per activity, perform a yearly audit to prune the old, unused, backup, Account Audit He will be responsible for Database (MySQL) Management Database Management, Retention, Sharing & Security will be the core responsibility Data Visualization (QlikSense, PowerBI), includes License management, Virtual proxies, Certificates, upgrade of the platform Data Integration & Modeling : Data preparation should be done in Dataiku and stored in MySQL, QlikSense can be useful when working with large datasets Quality Management ( Metrics & Checks for all key input, milestone, or output datasets , create extra datasets that would monitor quality) Project Documentation (High-level flow description, special cases) Documentation should be simple / clear which can be leveraged by new Joiners / Handover Main missions : Database Management Data Transformation ETL process (extraction, transformation, load) Data Governance Data Visualization Data Integration & Modelling Application development Release management Documentation Primary Technical skills: 7 to 8 years experience on Power BI, ETL Process Languages: Python Data Governance: Dataiku Data Visualization: (QlikSense, PowerBI) Database : MySQL OS: linux, windows Secondary Knowledge of IT infrastructure and Cloud Experience on IT security Soft skills Good understanding of Agile values, principles & practices Team working skills Good Communication(Written/Oral) Customer Experience Focus Fluent English speaker Cetifications: Microsoft Certified : Power BI Data Analyst Associate Dataiku : Core Designer Certificate Python Certified Associate Programmer Global Delivery & Operations

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1.0 - 2.0 years

3 - 4 Lacs

Chennai

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KEY RESPONSIBILITIES Will be responsible for meeting sales target through Bank s FOS. Will be responsible for maintaining relationships with all constituents in the Bank Branch Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Shall train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Achieving Business Target milestones AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets JOB REQUIREMENTS MINIMUM/SPECIFIC EXPERIENCE Graduate in any discipline Fresher s are also eligible 1 to 2 yrs of overall exp. in sales with a minimum of 6 months work experience in the fields of Banca, Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship.

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5.0 - 8.0 years

11 - 15 Lacs

Dadra & Nagar Haveli

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RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

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7.0 - 9.0 years

20 - 25 Lacs

Bengaluru

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The Challenge Adobe is reinventing how brands succeed by changing the world through digital experiences. Join us and work with digital marketing leaders and innovators as a trusted executive advisor on how to create scalable, useful personalized customer experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We are hiring a Customer Success Manager (Night Shift) to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Adobe Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an industry-specialized Customer Success manager passionate about helping your accounts achieve their goals for personalization at scale, unifying voices across Adobe for a cohesive plan of action and quantifying impact along the way. Industry Customer Success Managers deliver an outstanding experience for Adobe s top customers, including responsibilities for strategic planning, use case adoption, advocacy and value realization. We hire dynamic, passionate, and creative individuals, adept at storytelling who thrive in fast-paced environments. What You ll Do Adobe s Digital Experience Customer Success team is looking for a Customer Success Manager to drive successful outcomes with Adobe customers. Customer Success Managers provide a best-in-class experience for customers focused on establishing and maintaining an actionable path to value. Customer Success Managers engage with customers through a combination of success programs and high-touch services, delivering the right resources at the right point in the customer journey. Our Customer Success Managers are advisors, value realization storytellers, and passionate about the customers they support, creating strategic alignment between customer digital priorities and their Adobe solutions. Customer Success Managers should have an understanding of the capabilities Adobe s Experience Cloud solutions drive for customers with a strong working knowledge of Marketo Engage and its role in digital marketing strategies. Responsibilities include: Deliver an exceptional customer experience through proactive engagement, applying the right internal resources, and optimally using our Customer success engagement model to meet customer business goals. Act as the main point of contact throughout the customer engagement, defining a success plan with clear outcomes and organizing communication across customer executives, business partners, and operational resources. Monitor customer engagement outcomes relevant to defined success metrics. Ensure customers employ best practices for achieving maximum value from their Adobe investment. Triage risk and create mitigation plans across customers, managing expectations both internally and externally. Drive adoption of Adobe Experience Cloud solutions, particularly Marketo Engage , using data to provide insights and progress from baseline through, and up, the maturity curve. Actively identify common customer challenges and suggest better solutions. Serve as the voice of your customers internally at Adobe, sharing process improvements and asks with the internal ecosystem. Act as a customer s trusted advisor and partner. Test playbooks and customer success program ideas and monitor results based on defined customer metrics. Contribute to Customer Success thought leadership and share best practices and feedback across the organization to continuously improve our approach. What You Need to Succeed Bachelor s Degree and/or relevant work experience. 7-9 years of customer success or technology consulting experience, preferred experience in digital marketing/digital experience. Hands-on experience with Marketo Engage is required. Passion for partnering with customers to drive success and measurable outcomes. Creative problem solving and the ability to analyze data to spot customer risk. Highly motivated and proactive, with a passion for developing new skills and expertise. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Effective member of a team and ability to collaborate across the Adobe ecosystem. Exceptional organizational, presentation, and communication skills, both verbal and written. Demonstrated passion for creative problem solving. Willingness to work in a night shift (6:00 PM to 3:00 AM IST) to support global customers. .

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3.0 - 8.0 years

3 - 40 Lacs

Bengaluru

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Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Measures of Success Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent

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1.0 - 2.0 years

3 - 4 Lacs

Bardhaman

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KEY RESPONSIBILITIES Will be responsible for meeting sales target through Bank s FOS. Will be responsible for maintaining relationships with all constituents in the Bank Branch Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Shall train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Achieving Business Target milestones AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets JOB REQUIREMENTS MINIMUM/SPECIFIC EXPERIENCE Graduate in any discipline Fresher s are also eligible 1 to 2 yrs of overall exp. in sales with a minimum of 6 months work experience in the fields of Banca, Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship.

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3.0 - 8.0 years

3 - 40 Lacs

Bengaluru

Work from Office

Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Measures of Success Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent Hiring Specifications CLEAN Filter C City (have had spent minimum 4 years in the city) L Loyalty (1.5 yrs of average tenure) E Experience (Minimum 2 years for AADM) A Age (24 to 38 yrs for AADM) N Non negotiable on CLEAN

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2.0 - 5.0 years

25 - 30 Lacs

Mumbai

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Trade Palcement & Portfolio Management - Coverage - CredAble We are looking for an experienced Relationship Manager who is passionate about driving our platform s adoption with vendors/ dealers of large corporates and increase vendor/ dealer sales. You will join a dynamic and fast-paced environment and work with cross-functional teams to onboard new vendors/ dealers, continuously service them and build on going relationships that deliver the company s vision and strategy. 2-5 Years Alright, so youre sold. But who are we? Diversity and humility are not just big words hung up on the walls. At CredAble, we put people at the heart of everything we do and our core values are the driving force behind our success. CredAble is an NBFC technology-powered supply chain funding solutions company Leveraging our trade finance expertise, technology platform, and access to 3rd party capital, we arrange funding programs for enterprise supply chains and do direct lending to SMEs. Led by a team of industry experts, CredAble is at the forefront of powering tech-enabled working capital financing. Programs are anchored around enterprise clients, where we provide funding linked to transactions with suppliers (payables) and distributors (receivables). We are series B funded startup with Axis Bank limited as a strategic investor. You will be responsible for: Use digital and offline channels to maximize vendor adoption, generate arbitrage and drive sales. Handhold set of assigned vendors/ dealers to get them on boarded on the platform/ Banks and ensure maximum conversion and usage. Manage regular servicing of converted vendors/ dealers and ensure retention. Cross sell CredAble s other products (Lending, Alliances, Export Financing etc.) to existing vendors/ dealers. Independently source deals from open market for NBFC funding. Perform vendor/ dealer credit assessment and contribute towards improvement of the credit model. Understand complete vendor/ dealer and corporate journey and provide suggestions for the tech product roadmap. Vendor/ Dealer Analytics & MIS Reporting to internal and external stakeholders. You will be reporting to: What will you bring to the table? Knowledge of basic WC, Trade trx documentation. Presently in a client facing role (Preferably Excellent negotiation and relatnship skills. Focussed on customer experience. Ability to multi-task and work under pressure. Fluent in giving presentations to top level management of small to large companies. Skilled at working effectively with cross functional teams in a matrix organization. Structured and ability to think on his/her feet. The educational qualification you ll need: Graduate / Post Graduate Besides making the best move of your career, what s in it for you? Working in a highly entrepreneurial setup with a visionary team passionate to help scale new heights of business success. Exposure to exploring limitless possibilities and ideas no matter how impossible they may seem today. CredAble thrives on transparency and a culture to nurture growth. Being part of CredAble enables you to push beyond the ordinary. Job Description: 2-5 Years Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Please view in portrait mode

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0.0 - 3.0 years

3 - 6 Lacs

Bengaluru

Work from Office

About the company Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. With our deep understanding of primary healthcare and its opportunities, we are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. Since our launch in 2020, Orange Health has grown fast to become a diagnostics leader in Bangalore by delivering a strong product experience. Our Founders: The founders Dhruv Gupta (Consumer tech entrepreneur with 2 successful exits) & Tarun Bhambra (Experienced corporate leader and VC investor) have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. Diagnostics is something that is going to meaningfully touch your family every day. Join us to make Diagnostics 10x more convenient, 10x more accurate - 10x better. Our Presence: We are currently serving Bangalore, NCR, Mumbai, Hyderabad, with a plan to enter other metro cities soon :) How will you make an impact? As a Dispatch Officer specializing in chat logistics and reverse logistics, you will play a critical role in ensuring the efficient handling of queries and managing the flow of samples from collection points to our laboratories. This position requires proficiency in chat support and voice processes, with a focus on providing exceptional service to eMedics and phlebotomists nationwide. We welcome applications from freshers as well as individuals with semi-voice experience who are fluent in English and Hindi. Why you might be excited about us We are on a mission to build the fastest diagnostic lab in India. We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9. Our team has a wide range of experience .Folks at OH have worked earlier with companies like flipkart,Practo, Unacademy, Swiggy, Metropolis, Licious, cure.fit etc. and we are excited to learn from you too. We care for your career & growth and hence we will help you to shape a career you are excited about. We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is 4.9. Competitive Pay What will you get to do? Provide prompt and courteous chat support to eMedics, phlebotomists, and other stakeholders across the country, addressing inquiries related to sample collection, logistics, and test results. Handle voice support calls as needed, assisting customers with queries and providing accurate information in a professional manner. Coordinate the dispatch of sample collection kits, supplies, and other materials to designated collection points and healthcare facilities nationwide. Monitor and track sample shipments using logistics management software, ensuring timely pickup, transit, and delivery to the laboratory. Collaborate with logistics partners and couriers to optimize delivery routes, reduce transit times, and minimize disruptions to sample processing. Document and escalate any logistics-related issues or discrepancies to the appropriate department for resolution, maintaining accurate records of communication and actions taken. Adhere to company policies, procedures, and regulatory requirements governing sample handling, transportation, and privacy. Assist in training new team members and providing ongoing support and guidance to ensure excellence in customer service and logistics operations. Skills we are looking for Any Undergraduate Degree who is a fresher or minimum 1 year experience Excellent communication skills in English and Hindi, both written and verbal, with the ability to effectively interact with customers and colleagues. Strong customer service orientation, with a passion for helping others and resolving issues in a timely and efficient manner. Familiarity with chat support platforms, CRM systems, and logistics management software preferred. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry, documentation, and record-keeping. Willingness to work flexible hours, including weekends and holidays, as needed. So if you think you have that extra"orange"nary quality in you, we cant wait to welcome you onboard :)

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