16637 Customer Experience Jobs - Page 7

Were hiring for an exciting role: Senior Customer Experience Specialist for a fast-growing US Telehealth platform in the Men’s Health space. This is not a typical call center job – you’ll be part of a pilot team that acts as the human learning layer for AI. Role Highlights: Location: Mumbai / Navi Mumbai (On-site) Shift: US Night Shift (Mon–Fri) Responsibilities: Handle voice/email/chat pre-sale inquiries Document interactions with high accuracy for AI training Ensure HIPAA compliance and escalate clinical queries Help build decision trees and knowledge base Ideal Profile: 4–6+ years in International Customer Support (US Voice Process) Experience in US Healthcare / Telehealth / Pharma suppor...

SUMMARY Hiring for International Voice Process at Kolkata Location: Kolkata (Work from Office) Salary: Up to 5 LPA Shift: Rotational Eligibility Note Freshers, Any Undergraduate/Graduate with 1 year and above experience in International Voice Process both can apply. Only Kolkata-based candidates can apply. About the Role We are hiring passionate and skilled professionals to join our International Voice Process team in a leading MNC. If you have excellent communication skills and experience in handling global customers, this is the right opportunity to accelerate your career. Key Responsibilities Engage with international customers via calls Provide accurate information and resolve queries wi...

Customer Support Executive (International) NameCustomer Support Executive (International) RoleCustomer supportIndustryLogistics, Cargo, CourierLocationUdaipur (Rajasthan)Job TypeFull TimeExperience2- 5years Skills: customer support, client handling, coordination, global client, Email draftingSalaryBest in the industryEducationAny Graduate, MBA Description: 2-3 years of experience in customer service, preferably within the logistics or cargo industry.Strong communication and interpersonal skills.Ability to handle high-pressure situations and resolve conflicts effectively.Excellent organizational and multitasking abilities.Knowledge of logistics and cargo handling procedures.Familiarity with r...

Operation Executive Job Name: Operation Executive Job RoleExecutive Job LocationUdaipur ( RAJASTHAN ) IndustryRetail/ Store Skills: Back office, operation, Customer Handling Experience0 - 2 Year SalaryBest in the industry Education MBA,BBM,B.com About The Role : Operations Executive express their operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively.Assisting various other higher executives and also the owner of the company or may be the companys Board Of Directors.To manage the E-commerce operations for the VisitBritain online shops in order to maximise commercial performance whilst providing the best custom...

Digital Engagement Manager Name:Digital Engagement Manager RoleDigital Marketing Manager IndustryAutomobile LocationUdaipur (Rajasthan) Job TypeFull Time Experience3- 8years Skills: Digital Marketing, SEO, SMO, Lead Generation SalaryBest in the industry EducationB.Tech (CS/IT)/ BCA, MCA Description: Experience 4+ Years in Digital Marketing(Minimum 2 years of TL / SM Experience). Sales exposure is a must. Good knowledge of current technology trends and social media. Understanding of MS Office tools, SEO/SEM techniques & Analytics will be appreciated. Responsible for end-to-end management of digital leads (From inquiry to retail) for the entire personal portfolio. Drive digital initiatives at ...

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Team Lead Location: Panchkula Essential Functions Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and ...

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Typical responsibilities will include: Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions a...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

Operation Executive Job Name: Operation Executive Job Role:Executive Job Location:Udaipur ( RAJASTHAN ) Industry:Retail/ Store Skills: Back office, operation, Customer Handling Experience:0 - 2 Year Salary:Best in the industry Education :MBA,BBM,B.com About The Role :: Operations Executive express their operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively.Assisting various other higher executives and also the owner of the company or may be the companys Board Of Directors.To manage the E-commerce operations for the VisitBritain online shops in order to maximise commercial performance whilst providing the best...

Qualifications: Graduate/Post-graduate Roles and Responsibilities: Use Data insights to create/update monthly customer steering review presentations for large clients Communicate findings and recommendations to senior management and other relevant stakeholders. Monitor SLAs at client level and highlight risks if any in meeting the SLAs Execute wellness programs for top corporates in collaboration with external and internal partners Run schemes to increase app adoption among employees of our group health customers Ensure timely completion of tech enablments being done to improve customer experience Skills: Ability to develop cordial working relations with stakeholders across the value-chain M...

Hello Candidates, Tech Mahindra is hiring for Voice Process. Location - Noida(WFO) Roles and Responsibilities Manage incoming phone calls & chat Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Identify and assess customers needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Eligibility Good communication skill is required. Under Graduate/ Graduate both can apply Freshers & experienced both are eligible. Salary will depend on communication skills and previous experie...

Customer Support Executive (International) Name:Customer Support Executive (International) Role:Customer supportIndustry:Logistics, Cargo, CourierLocation:Udaipur (Rajasthan)Job Type:Full TimeExperience:2- 5yearsSkills:customer support, client handling, coordination, global client, Email draftingSalary:Best in the industryEducation:Any Graduate, MBA Description: 2-3 years of experience in customer service, preferably within the logistics or cargo industry.Strong communication and interpersonal skills.Ability to handle high-pressure situations and resolve conflicts effectively.Excellent organizational and multitasking abilities.Knowledge of logistics and cargo handling procedures.Familiarity ...

Hindi Telesales Executive Job Description : The Call Centre Executive is responsible for handling incoming and outgoing customer calls, providing excellent customer service, and resolving inquiries or issues efficiently. They serve as the primary point of contact for customers, representing the organization and ensuring a positive customer experience. The Call Centre Executive plays a crucial role in maintaining customer satisfaction, meeting service level, and contributing to the overall success of the call center operations. Work Location : Airport Rd, Coimbatore - We are looking for female candidate who have excellent Hindi communication. Responsibilities : 1. Customer Support 2. Issue Re...

Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients.

The Advanced Network Technician 4 delivers hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations. What youll be doing 1.Delivers critical customer technical support for network, hardware, and infrastructure development. 2.Executes across technical areas including systems requirements data analysis, engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation. 3.Analyses user interfaces, maintains network, hardware, and software performance tuning, analyses workload and computer usage, maintains interfaces with outside sy...

Why this job matters The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT''s commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence. What youll be doing 1. Manages and coaches teams of software engineers driving the engineering organisation''s ability to deliver high quality code on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation''s capabilities 2. Oversees the execution of technical decisions, technology choices and architecture for a wide range of high-...

Role Description This is a full-time on-site role for a Shopify Developer located in Mumbai. The Shopify Developer will be responsible for designing, developing, and maintaining our Shopify stores. Daily tasks include creating and customizing Shopify themes, implementing third-party integrations, optimizing the performance of the online store, and collaborating with the marketing team to strategize and implement conversion rate optimization. The role also involves troubleshooting technical issues and ensuring a seamless customer experience on our e-commerce platforms. Qualifications Experience with Shopify development, Shopify theme customization, and Shopify liquid programming Skills in HTM...

We are seeking a highly capable CX System Lead with 1012 years of experience to design, configure, and deploy innovative Customer Experience (CX) solutions. The ideal candidate will serve as the primary expert for SAP Sales, CRM, and related systems, helping drive digital transformation, customer-centric initiatives, and revenue growth. The role requires strong functional and technical expertise in the S AP ecosystem, especially SAP SD, SAP Sales Cloud, CPQ, SAP Commerce Cloud, and SAP Analytics Cloud. Candidates must be self-starters with strong analytical, communication, and problem-solving skills, capable of collaborating with Sales, Marketing, and IT teams to optimize and enhance CRM and...

The candidate will be responsible for preparing Sales and Use Tax returns, Property tax returns, State tax estimate and returns, Premium tax returns, State withholding tax returns, International VAT/GST returns and other associated compliance activities including preparing of Accounts reconciliation, Review Invoices from tax perspective, tax law research etc. Communication with various stakeholders, state tax authorities, vendors and assisting the tax department in resolving notices and tax questions in a fast paced and customer focused environment. Emphasis is on creating and delivering a unique customer experience and provide brilliant customer service. Key Responsibilities Should be able ...

Experience: 2-6 years of experience Qualifications: Graduate/post-graduate Roles and Responsibilities: Design tech/AI based solutions for improving customer experience Create requirement documents for tech enhancements Ensure timely completion of tech enablments being done to improve customer experience Monitor SLAs at client level and highlight risks if any in meeting the SLAs Run schemes to increase app adoption among employees of our group health customers Skills: Ability to develop cordial working relations with stakeholders across the value-chain Must have sound ability to analyze and comprehend numerical data and derive logical conclusions based on the analysis Ability to create cohere...

About the Job: The Red Hat Global Support Services team is looking for a highly skilled Principal Software Maintenance Engineer with excellent technical and customer service skills to join us in Pune, India. The role is focused on providing expert-level, advanced technical support for enterprise customers (online and phone) on Red Hat technologies, including Red Hat Enterprise Linux (RHEL), storage, and cloud solutions.Key responsibilities include in-depth investigation, reproduction, and high-level troubleshooting of complex, escalated customer issues, utilizing specialized tools and knowledge to resolve critical technical problems. A requirement to achieve Red Hat Certified Engineer (RHCE)...

Experience Required: 812 years in residential real estate sales (Mumbai market preferred) Reporting To: Director VP Sales Role Objective To lead overall sales operations for the project, manage sourcing & closing teams, drive revenue targets, and ensure smooth customer experience from lead generation to booking. Key Responsibilities Own monthly & quarterly sales targets Plan and execute sales strategy aligned with marketing campaigns Lead and monitor Sourcing Manager & Closing Manager Manage channel partner network (CPs) and key brokers Oversee pricing strategy, floor rise & inventory planning Coordinate with marketing for lead quality & campaign performance Conduct weekly CP meets, site rev...

Roles and Responsibilities: Utilize statistical and data analysis techniques to extract meaningful insights from arge datasets Ensure data quality and integrity, implementing data validation and cleaning procedures as needed Use the collected insights to create/update monthly customer steering review presentations for large clients Identify opportunities to optimize pricing, underwriting, and claims processes through data analysis Communicate findings and recommendations to senior management and other relevant stakeholders Monitor SLAs at client level and highlight risks if any in meeting the SLAs Execute wellness programs for top corporates in collaboration with external and internal partne...

As an outside sales representative at SRAATHREE TECHNOLOGIES PVT LTD, your role involves communicating with current and potential customers in your assigned sales territory, providing solutions as needed, and overseeing all sales activities. Leads will be generated in-house, and prefixed meetings will be assigned to you by our pre-sales team. Your responsibilities also include identifying and pursuing sales leads, developing sales strategies, conducting presentations, and product demonstrations. A data-centric approach is required to come up with efficient processes for an excellent customer experience. Key Responsibilities: - Communicate regularly with customers and provide solutions - Mana...

You will play a vital role in supporting efforts to enhance customer engagement and optimize the overall customer experience. Working closely with Customer Experience Managers, you will contribute to initiatives aimed at fostering customer loyalty, satisfaction, and advocacy. - Understand and respond promptly and professionally to customer inquiries via email. - Provide accurate information and assistance to resolve customer issues, questions, and concerns. - Maintain a high level of quality and consistency in all email communications with customers. - Collaborate with team members to address complex or escalated customer inquiries. - Identify and report common issues or trends observed in c...