9372 Customer Experience Jobs - Page 7

Role Summary We are seeking seasoned Delivery with 1620 years of experience in delivery and program management. The ideal candidate will have a proven track record in managing large-scale, complex, multi-technology implementations, transformations, and migrations. This role is especially critical for turning around troubled projects, requiring the ability to assess the current state, define recovery strategies, and execute turnaround plans while minimizing impacts on cost, schedule, and scope. Key Responsibilities Lead end-to-end delivery recovery efforts, including issue identification, impact assessment, recovery solutioning, and turnaround execution. Establish robust governance frameworks...

The Role: We are seeking a highly experienced Delivery Recovery & Program Management Leader (1620 years) with deep expertise in large-scale, multi-technology transformations . This role is pivotal in turning around troubled programs and projects requiring exceptional skills in delivery governance, stakeholder management, and program recovery. The ideal candidate will have a proven track record of recovering, stabilizing, and realigning projects , while ensuring minimal impact on cost, schedule, and scope. This role spans across multiple industries and technologies, demanding both strategic leadership and hands-on program recovery execution . Key Responsibilities: Lead end-to-end delivery rec...

The Role: We are seeking a highly experienced Delivery Recovery & Program Management Leader (1620 years) with deep expertise in large-scale, multi-technology transformations . This role is pivotal in turning around troubled programs and projects requiring exceptional skills in delivery governance, stakeholder management, and program recovery. The ideal candidate will have a proven track record of recovering, stabilizing, and realigning projects , while ensuring minimal impact on cost, schedule, and scope. This role spans across multiple industries and technologies, demanding both strategic leadership and hands-on program recovery execution . Key Responsibilities: Lead end-to-end delivery rec...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to...

About The Role Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating mod...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard – Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor – Takes responsibility for meeting targets with focus and effort. Own It – Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort; plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generat...

Deputy Manager - Business Loans - Direct Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Duties and Responsibilities Identify and target potential clients for business loans through open market sourcing. Build and maintain strong relationships with clients and channel partners to source business. Prepare and present loan proposals, ensuring all necessary documentation is complete and accurate. Guide clients through the loan application process, addressing any questions or concerns. Stay updated on market trends, loan products, and regulatory changes to provide informed advice to clients. Effectively engage with cred...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity. Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

STARTEK is looking for Executive to join our dynamic team and embark on a rewarding career journey Handles operational and administrative tasks effectively. Coordinates with different teams for smooth workflow. Manages reports and documentation. Supports senior executives in business functions.

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include:1 Developing and implementing operational strategies Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively Strong leadership and problem-solving skills, as well as...

STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey Support daily operations and gain exposure to process workflows. Assist with documentation, reporting, and coordination tasks. Learn industry standards and company-specific systems. Participate in training and mentorship activities.

STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey. As an Operations Apprentice, you will work closely with our Operations team to support various aspects of our day - to - day business operations. You will gain exposure to a wide range of tasks and projects related to supply chain management, process improvement, project coordination, and more. This internship is designed to provide you with a comprehensive understanding of operations in a [industry] company. Key Responsibilities : Data Analysis : Assist in gathering, analyzing, and interpreting data to identify trends and insights that can inform operational improvements. Proces...

STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey. As an Operations Apprentice, you will work closely with our Operations team to support various aspects of our day - to - day business operations. You will gain exposure to a wide range of tasks and projects related to supply chain management, process improvement, project coordination, and more. This internship is designed to provide you with a comprehensive understanding of operations in a [industry] company. Key Responsibilities : Data Analysis : Assist in gathering, analyzing, and interpreting data to identify trends and insights that can inform operational improvements. Proces...

About Startek: In a world where customers consistently interact with your brand across multiple channelsincluding digital and socialwe at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our Solutions: Our tech-enabled and human-assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take...

Job Description Position Title: Business Development Officer Function/ Department White Cement Position Grade Officer/Sr. Officer Reports To Zonal Head Job Purpose Key figures The individual has to focus on creating demand generation for the new range of Paints/White cement products through aggressive influencer engagement Main Accountabilities Requirements and skills ? Main focus on demand generation from contractors/applicators and achievement of tertiary targets ? Influencer activation and management ? Drive loyalty program from contractors/applicators ? Engage with various stakeholders like Architects, Structural Consultants, Institutional Clients, Civil Construction Companies & Applicat...

JOB PROFILE Position Sr. Health Insurance Counsellor (Direct Sales) Location - Gujarat Reporting Mgr. Name - Department Sales and Distribution Reporting Mgr. Designation Offered Grade M8 Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare Our Values Commitment Innovation Empathy Collaboration Transparency Proficiency Level (Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR - Yes About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettl...

As a Business Manager - Design at Livspace, your primary responsibility will be managing the designing of 12 to 15 projects monthly through a team of 6 to 10 designers. You will focus on ensuring the productivity and work output of the design team, conducting design discussions, and providing necessary training to enhance their technical skills. Key Responsibilities: - Manage the designing of 12 to 15 projects monthly through a team of 6 to 10 designers - Ensure the productivity and work output of the design team - Conduct design discussions and provide necessary training to enhance technical skills Qualifications Required: - Bachelor's degree, preferably in B.Arch or B.Interior Design - Mas...

Role Overview: As a member of the Decathlon team, you will be responsible for delivering a WOW Customer Experience by greeting, smiling, and engaging with customers to understand their needs. Your goal is to promote sports by engaging customers through sports communities, inspiring them to join, and encouraging participation in Decathlon events or local sports activities related to their interests. You will ensure customer satisfaction by proposing the right products and services, using all available channels, and suggesting complementary products to enhance the customer's sports practice experience. Moreover, you will be accountable for ensuring product availability through reliable invento...

Role Overview: As an Associate General Manager - Design, you will be responsible for overseeing the revenue of a specific region and ensuring the growth and performance metrics of the business and its employees. Your role will involve taking full ownership of crucial business initiatives including product launches, process enhancements, category expansion, and vendor relationships. You will play an active role in making business decisions by providing both qualitative insights and conducting detailed quantitative analysis. It is essential to have a deep understanding of design requirements and customer experience to drive optimal business outcomes. Key Responsibilities: - Develop, lead, moti...

Role Overview: As a Sales and Counseling Executive, your main responsibility will be to achieve sales and delivery targets while overseeing day-to-day operations to ensure consistent performance and profitability of the center. You will interact with walk-in and telephonic inquiries, offering guidance on courses and products. Moreover, you will reach out to applicants through various channels, focus on timely service delivery, and optimize operational processes. Your role will also involve maintaining a high standard of customer experience in line with the brand values and collaborating with faculty for smooth class operations. Key Responsibilities: - Achieve sales and delivery targets - Cou...

As an Operations Manager in the F&B industry, your primary responsibility will be to oversee the operational aspects of the restaurant, bar, banquet, and room service areas. You will be in charge of planning, directing, and coordinating these operations to ensure efficient service delivery and maintain quality food and beverage offerings. It is crucial to uphold cleanliness, ambiance, and readiness standards in the restaurant and bar to provide a pleasant experience for guests. - Recruit, train, and supervise the F&B staff, including servers, bartenders, and chefs - Prepare staff schedules, ensure adequate coverage during peak hours, and conduct performance reviews for ongoing development an...

Role Overview: As a qualified candidate for this role, you will be expected to bring your extensive experience and knowledge to the table. Your primary responsibilities will include handling complex transformation programs in the Insurance sector, with a focus on areas such as Intelligent Operations, Intelligent Automation, Platform Implementation, Analytics, Machine Learning, Group/Employee Benefits, Digital Strategy, Digital Marketing, and Customer Experience. Key Responsibilities: - Possess a Full-time MBA or PGDM from a Tier 1 or Tier 2 institution - Have 2-15 years of work experience in top Strategy, Management, Technology Consulting firms, or Analytics firms within the Insurance or Fin...

Role Overview: As a Senior Executive - Operations at Zingbus, you will play a crucial role in ensuring the smooth and efficient daily operations of the bus routes to deliver a standardized and reliable travel experience for passengers. Your focus will be on managing buses and crews, minimizing delays, and enhancing overall customer satisfaction to maintain high Net Promoter Scores (NPS). Key Responsibilities: - Ensuring a seamless and enjoyable journey for all passengers. - Addressing and resolving customer complaints and issues promptly. - Overseeing bus scheduling and maintenance to ensure reliability and safety. - Coordinating availability and assignment of buses. - Monitoring bus conditi...