5201 Customer Experience Jobs - Page 7

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. Responsibilities Greet and welcome guests as they arrive. Assist with check-ins and check-outs in a timely and efficient manner. Handle guest inquiries and resolve complaints promptly. Provide guests with information about the facilities, services, and local attractions. Maintain accurate records of guest interactions and transactions. Ensure the lobby and other guest areas are clean and well presented. Support other departments as needed to ensure seamless guest experiences. This is a Full-time position with benefits including food provided, paid time off, and provident fund. The schedule may involve day shift, evening shift, morning shift, or rotational shift. A yearly bonus is also included. For this role, the ability to commute or relocate to Bengaluru, Karnataka is required. A Diploma is preferred for education qualifications, and a minimum of 3 years of experience in guest services is also preferred. Knowledge of Kannada and English languages is preferred. This position requires in-person work, and the expected start date is 14/07/2025.,

The Marketing Manager for Branding and Market Research will play a crucial role in enhancing the brand identity and market positioning of our IT solutions. You should have a background in tech marketing, possess strong research skills, and demonstrate a passion for innovation. Your responsibilities will include developing and implementing strategies to effectively position our IT brand in a competitive landscape, ensuring consistency in brand messaging across various platforms, and collaborating with creative teams to create compelling content for target audiences. You will conduct market research to analyze emerging technology trends, customer preferences, and competitor strategies within the IT sector. By collecting and analyzing data, you will gain insights into customer needs, pain points, and buying behaviors to support the development of new product features and marketing strategies. Working with cross-functional teams, you will design and execute marketing campaigns to showcase our brand's strengths and product offerings. Additionally, you will measure key performance indicators, prepare detailed reports for stakeholders, and use data-driven insights to refine marketing strategies. Collaborating closely with customer service and product teams, you will enhance the customer experience by ensuring brand consistency and responsiveness to customer inquiries. Your role will also involve implementing surveys and feedback mechanisms to continuously improve the customer journey. Qualifications: - Bachelor's degree in Marketing, Business, or a related field; additional certifications in Digital Marketing or Market Research are a plus. - 2+ years of experience in marketing, branding, or market research, preferably within the IT or technology sector. - Familiarity with IT industry trends, B2B, and B2C tech markets. - Strong analytical skills and proficiency in marketing and research tools. - Excellent written and verbal communication skills. Preferred Skills: - Experience with digital marketing and content creation for technical audiences. - Knowledge of competitive intelligence techniques and research methods. - Creative problem-solving abilities and attention to detail. Experience: 2+ Years Job Type: Full-time Salary/Stipend: 30-50k /Month Working Days: 5 (Mon- Fri) Job Type: Full Time Job Location: Noida,

As a Branch Head Office, you will be responsible for developing and implementing customer experience strategies to enhance satisfaction and retention. Your role will involve analyzing customer feedback, surveys, and data to identify pain points and opportunities for improvement. You will work closely with customer support, sales, and product teams to align CX initiatives and monitor key metrics such as CSAT, NPS, and CES. Additionally, you will design and refine customer journey maps to optimize touchpoints and ensure quick and effective resolution of customer complaints and issues. To excel in this position, you should hold a Bachelor's degree in Business, Marketing, Communications, or a related field, along with 3-7 years of experience in customer experience, customer success, or related roles. Strong analytical skills, experience in customer insights, CRM tools, and data-driven decision-making, as well as excellent communication, problem-solving, and interpersonal skills are essential for success in this role.,

The CRM Executive position based in Ludhiana is a full-time on-site role that entails managing and analyzing customer interactions and data across the customer lifecycle. Your primary responsibilities will include enhancing customer retention strategies, improving the customer experience, and collaborating with sales teams to boost customer satisfaction and loyalty. Your duties will also involve monitoring customer data, segmenting customers, and creating personalized marketing initiatives. To excel in this role, you should possess strong analytical skills to decipher complex data, a background in customer retention and loyalty program development, excellent communication abilities, a focus on elevating customer experience, sales proficiency with a customer-centric mindset, a Bachelor's degree in Business, Marketing, or a related field, expertise in CRM software and tools, and the capacity to work effectively with cross-functional teams.,

As a Customer Journey Expert in this role, you will be responsible for ensuring a WOW Customer Experience for every individual you interact with. Your primary tasks will include greeting customers with a warm smile and engaging with them to fully understand their needs. By promoting sports and engaging customers through sports communities, you will contribute to fostering a sense of community and enthusiasm around sports. Your commitment to being readily available for customers, ensuring their satisfaction at every touchpoint, is crucial to maintaining a high level of customer service. Additionally, as a Layout Expert, you will be responsible for guaranteeing a WOW layout that is best-in-class, providing an exemplary shopping experience for customers. In order to drive business growth, you will utilize your expertise to identify and highlight the best omnichannel offers available to customers, both offline and online. By staying informed about the latest trends and offerings, you will be able to boost turnover and enhance the overall customer experience. Furthermore, you will actively seek out efficient strategies to enhance the business and profitability of the sports sector within your designated catchment area. Your ability to innovate and implement effective solutions will be instrumental in driving success and growth in this dynamic industry.,

You will be responsible for collaborating closely with business, growth, design, and cross-functional teams to comprehend product use cases, customer journeys, business applicability, and the impact of each use case. You should have the ability to grasp various technology platforms, their features, work with solution architects/engineering leads, and create detailed product requirement documents. Managing future roadmaps and deliverables will also be part of your responsibilities. Your role will involve defining and optimizing funnels to enhance adoption rates, decrease drop-offs, and improve approval/disbursement rates. Data utilization to pinpoint bottlenecks, formulate hypotheses, conduct experiments (A/B), and monitor impact will be crucial. You are expected to actively engage in the product development process by testing products proactively, running edge cases, and providing feedback early in the cycle. Ensuring comprehensive coverage of entire user journeys, establishing product reporting for tracking KPIs, and practicing data-driven product management are essential aspects of this position. Remaining updated with RBI regulations, compliance norms, best industry practices, and credit bureau practices is imperative for success in this role. To excel in this position, you should ideally hold a Bachelor's degree in engineering, computer science, or a related field, along with an MBA from a Top Tier college. A profound understanding of Lending in Product Management while developing credit platform products is required. Knowledge of the Fintech/BFSI/Lending domain, a solutions-oriented approach in a high-energy work environment, and a track record of delivering exceptional customer experiences through innovative and user-friendly products are traits that will aid in your success. Excellent oral, written, verbal, and interpersonal communication skills are also necessary. Joining us means collaborating with a high-performing and passionate product, design, and engineering team. You will play a pivotal role in shaping the future of credit for millions of users, operating at scale in one of India's most dynamic and regulated spaces. Our work environment is flexible, inclusive, with fast decision-making processes and a culture of ownership. If you are the right fit for this role, we believe in rewarding you with substantial wealth creation opportunities. With over 500 million registered users, 25 million+ merchants, and a vast pool of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us and be part of India's largest digital lending success story.,

As the Operational Strategy & Execution professional, you will be responsible for designing and implementing scalable operational strategies that align with business goals and customer experience standards across all caf locations. Your role will involve driving key performance metrics such as productivity, efficiency, cost control, and service quality by utilizing data-driven insights for continuous improvement. You will be required to develop, standardize, and enforce Standard Operating Procedures (SOPs) to ensure consistency in food preparation, service, hygiene, and store operations. Moreover, ensuring compliance and accountability through regular training, audits, and performance reviews at both store and regional levels will be a crucial part of your responsibilities. Collaboration with cross-functional teams including HR, Supply Chain, Projects, and Marketing will also be necessary to align operations with new launches, campaigns, and process improvements. Leveraging technology platforms like POS, inventory, and workforce tools to optimize operational visibility and efficiency will also fall under your purview. In terms of P&L and Financial Oversight, you will be expected to own and manage the Profit and Loss statements for all assigned caf locations, ensuring profitability and sustainable revenue growth. This will involve optimizing operational budgets, controlling labor, raw material, and overhead costs while maintaining quality standards. Regular financial performance reviews will be conducted to identify cost-saving opportunities and improve unit-level economics. Additionally, coordination with the Finance department to ensure timely reporting, forecasting, and adherence to fiscal targets is crucial for this role. People Management & Team Development will be a significant aspect of your job, where you will lead, coach, and develop multi-level teams including Regional Managers, Store Managers, and front-line staff. Building a performance-driven culture focused on accountability, service excellence, and team engagement will be key. Implementing structured training programs to ensure role readiness, upskilling, and career development, as well as managing workforce planning including hiring, rostering, productivity tracking, and attrition control, will also be part of your responsibilities. Your role will also involve overseeing the end-to-end execution of new caf openings, including site assessment, staffing, vendor coordination, and launch readiness. Collaboration with Projects, HR, and Marketing teams to ensure smooth rollouts and post-launch stabilization will be necessary. Maintaining brand and operational consistency across legacy and newly launched stores is also a critical aspect of this position. In terms of Customer Experience & Quality Assurance, you will be expected to ensure a best-in-class customer experience through consistent service, ambiance, and product quality. Monitoring customer feedback, Net Promoter Score (NPS), and mystery audits to identify and resolve service gaps will be part of your responsibilities. Implementing and enforcing health, safety, and hygiene standards in compliance with legal and brand requirements and creating a culture of customer-first thinking across all levels of staff will also be important. Your role will also involve coordinating with the supply chain team for inventory planning, procurement, and timely replenishments. Managing vendor relationships to ensure product quality, cost efficiency, and on-time deliveries, tracking and optimizing inventory levels, reducing waste, and improving margin performance will be crucial. Resolving supply-related issues with minimal impact on store operations will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field along with 10-15 years of progressive experience in Caf/QSR/F&B retail operations with multi-unit leadership experience. Strong knowledge of P&L management, SOP design, inventory, and vendor control is required. Experience in scaling operations, preferably in a high-growth or startup environment, excellent leadership, problem-solving, and interpersonal skills, as well as proficiency with POS systems, Excel, and operational analytics tools are also necessary. Salary: 35 to 50 LPA Job Location: Mumbai - Worli Contact Details: HR - Chitra Aher Email: Chitra@oasishrconsultant.com Phone: 9082493557,

The Sales Club is a dynamic call center and sales agency specializing in international telemarketing, lead generation, and customer acquisition. We partner with businesses across the USA, UK, and Australia to boost their sales through result-driven outbound campaigns. With a skilled team and proven track record, we deliver high-quality leads and conversions tailored to our clients" needs. This is a full-time on-site role for a Sales Expert located in Delhi, India. As a Sales Expert, you will be responsible for engaging with customers to understand their needs, providing excellent customer service, driving retail sales, enhancing customer experience, and achieving sales targets. Your day-to-day tasks will include interacting with customers in person, understanding product offerings, and maintaining up-to-date knowledge of the latest sales techniques and trends. To excel in this role, you should possess strong customer service and customer experience skills, proven retail sales and sales skills, excellent communication skills, and the ability to work effectively in a fast-paced, on-site environment. Previous experience in a related field would be beneficial, and a bachelor's degree in Business, Marketing, or a related field is preferred.,

As an experienced professional in the Asset Management and Capital Markets industry, you will join HSBC in the role of AM Wealth Academy Team Lead within the Intl Wealth & Premier Banking business line. You will be an integral part of the AM Global Internal Wholesales team, supporting the Sales and Distribution team by designing, organizing, and managing the insurance training curriculum and content for HSBC AM to provide to the wider IWPB team. Your primary responsibilities will include developing creative strategies for delivering investment content, leading the vision and strategy of the AM Academy, managing and mentoring Academy Managers, overseeing the creation of tailored Wealth and Investment learning content, and ensuring the effective implementation of training sessions and workshops to meet the needs of clients and customers. You will also be responsible for evaluating the effectiveness of learning initiatives, collaborating with senior stakeholders, staying informed about industry trends, and supporting with campaign/product training requirements. To excel in this role, you should hold a Post Graduation/MBA or equivalent from a reputed institute, with investment certifications preferred. You should have at least 8 years of experience in the Asset Management and Capital Markets industry, including at least 5 years in Sales Management, coaching, and distribution support. Your strong understanding of financial markets, macroeconomic environments, and investment products, along with proven leadership abilities and excellent communication skills, will be key to your success. In addition, your ability to distill complex data into actionable insights, experience in stakeholder management, proficiency in training delivery, and knowledge of asset management models will be highly beneficial. Relevant investment qualifications such as CFA, CIPM, or ESG certification, as well as proficiency in additional languages, will be advantageous. Join HSBC and unlock your potential to achieve more in a dynamic and innovative environment where your skills and expertise will be valued.,

You will be joining a multi-brand semi-electronic showroom situated in Bistupur, Jamshedpur as a Showroom Manager. This is a full-time on-site role where you will be responsible for overseeing the daily operations of the showroom. Your primary focus will be on ensuring all customers receive exceptional service and have a positive experience. Your duties will involve managing staff, maintaining inventory, handling sales transactions, and implementing effective sales strategies. Additionally, you will be accountable for maintaining the showroom's appearance to a high standard and liaising with other departments to guarantee seamless operations and maximum customer satisfaction. To excel in this role, you should possess strong skills in customer satisfaction, customer service, and customer experience. Previous experience in sales and showroom management is essential. You must demonstrate excellent leadership and team management abilities, along with outstanding communication and interpersonal skills. Analytical capabilities to interpret sales data and formulate strategies for enhancement are crucial. Any prior experience in the retail or related industry would be advantageous. A Bachelor's degree in Business, Management, or a related field is preferred.,

As a Customer Service Representative based in Ahmedabad, Gujarat, you will play a crucial role in assisting customers through various communication channels such as chat, text, email, social media, and direct messaging. Your primary responsibility will be to address customer inquiries and concerns promptly and effectively, ensuring a positive and satisfactory customer experience. Reporting to the Team Lead, you will be an essential part of the customer service team, contributing to both individual and collective success. Your daily tasks will include responding to incoming communications from customers and resolving issues through written communication. To excel in this role, you should possess at least 1 year of customer service experience, although freshers are also encouraged to apply. Strong written communication skills, attention to grammar and spelling, a high school diploma, and proficiency in using computers are essential requirements. Additionally, you must be willing to work in a 24/7 environment and demonstrate flexibility in your work schedule. Joining our team, you can expect to work under knowledgeable and supportive leadership, within a diverse and community-oriented organization. There are ample opportunities for career growth and learning, competitive compensation, performance bonuses, and other benefits that aim to exceed your expectations. This full-time, permanent position offers benefits such as provided food, Provident Fund, and various bonuses including a joining bonus, performance bonus, and shift allowance. The role requires weekend availability and the ability to work in rotational shifts, with cab facilities provided for night shifts. If you are located in Makarba, Ahmedabad, and comfortable with rotational shifts, possess excellent communication skills, and are eager to deliver exceptional customer service, we welcome your application for this exciting opportunity.,

About Rippling Rippling, based in San Francisco, CA, has secured over $1.4B from prominent investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. It has been recognized as one of America's best startup employers by Forbes. Rippling prioritizes candidate safety, and all official communication will originate from @Rippling.com addresses. About The Role As the Benefits Operations Analyst, Carrier Connections at Rippling, you will oversee integration tasks and address post-production issues and discrepancies reported by clients and insurance carriers. Your responsibilities will include troubleshooting data transmission issues, ensuring data integrity, and facilitating effective communication between internal teams and external partners to guarantee the accurate and timely processing of electronic transactions. You will collaborate with insurance carriers, clients, and internal support and engineering teams to ensure that integration and post-production tasks are completed punctually and that the information in Rippling aligns with that of our carrier partners. This role demands meticulous attention to detail and a knack for enhancing processes. What You Will Do - Resolve discrepancies and errors flagged by customers and insurance carriers. - Act as a primary point of contact for customers and internal stakeholders regarding complex issues, escalations, and updates on resolution progress and necessary follow-up actions. - Investigate the root causes of discrepancies, suggest and implement improvements through process enhancements and automation to elevate the customer experience. - Deliver top-notch service to our clients. - Handle other assigned projects. What You Will Need - Minimum of 3 years of experience in operations or an equivalent role in Benefits Administration supporting EDI or API integrations. - Exceptional written and verbal communication skills. - Strong project management and organizational abilities with a keen eye for detail, excellent work quality, time management, and execution. - Proficiency in collaborating effectively with Product and Engineering teams, translating intricate concepts into actionable steps. - Proven track record in problem-solving and delivering outstanding customer experiences. - Experience in managing a task dashboard and structuring your day around tasks and project deliverables. - Proficiency in G-Suite. - Ability to work during the 12:00 PM to 9:00 PM IST shift hours. Additional Information Rippling places high value on in-office work to foster a collaborative work environment and company culture. For employees based in the office (within a specified radius of a Rippling office), working in the office at least three days a week is considered an essential aspect of the role under the current policy.,

Customer Service Associate Join Sunday and Help Transform Sleep in India Are you energetic, a great communicator, and passionate about customer service? Sunday is a profitable, fast-growing e-commerce brand in the sleep space, and were looking for people like you to deliver exceptional experiences to our customers. Freshers with strong communication skills are welcome! Application: For faster reponse, please apply on www.sundayrest.com/jobs Role: Customer Service Associate Experieced Candidates' Salary: 5,00,000 - 8,00,000 per annum Freshers Salary: 30,000 per month during probation (3 months), 4,00,000 per annum post-probation Work Week: 6 days during probation, 5 days post-probation. Timings: Day shifts only (no night shifts) Location: Outer Ring Road, Banaswadi, Bangalore (well-connected by public transport) About Sunday: Profitable and fast-growing DTC brand in the sleep category Youthful, dynamic, and professional team Combination of startup energy and structured processes Employee-friendly policies and professional work environment Role Requirements: Strong communication skills (spoken and written) Willingness to go the extra mile to make customers happy Ability to adapt in a fast-paced work environment Humble, low ego, and team-oriented attitude Preferred Qualifications: 2 years experience in voice-based customer support (preferred, not mandatory) Graduate degree (preferred) Fluency in English and at least one Indian language (Hindi or any South Indian language) Candidates from hospitality, airlines, and premium credit card customer support are encouraged to apply. Perks & Benefits: 5-day work week after probation Monthly team outings and sponsored get-togethers Health/hobby learning sponsorship up to 25,000 per year Access to 2 online training programs annually Informal work environment to foster creativity and collaboration 5 lakh private medical insurance coverage 3050% employee discount on all Sunday products Come be part of a customer-obsessed brand that values people, pays on time, and helps India sleep better. Apply now and grow with Sunday.

We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : Query Resolution: Lead multi-channel query management (calls, whatsapp groups & emails) for user level escalations. Customer Satisfaction Scores (CSAT): Regularly assess and improve customer satisfaction through feedback surveys. Proactive issue identification: Identify and resolve recurring operational issues in support queues, while optimizing ticket volumes through process and management enhancements for greater efficiency. Training & Support: Provide training and support to clients on our products and services. Documentation & Reporting: Prepare and deliver reports on customer success metrics Data Upload: Ensure data uploads and basic portal setups. Who were looking for: Engineering graduates with 0-1 years of experience 2. Excellent verbal & written communication & presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel & PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watch?v=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive...

Job Title Business Development Associate Location: Chennai CTC : 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Company Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Associate, you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You will apply your skills to contribute in a high-impact sales environment, utilizing consultative selling techniques and customer relationship management. The full-time CTC for this role is 5 LPA ( 4 LPA Fixed + 1 LPA Variable) Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Candidates with a minimum of 1 year or more of experience in sales or business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Ability to thrive in a fast-paced, target-driven environment. Self-motivated with a strong sense of ownership and a continuous learning mindset. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

Business Development Trainee Location: Chennai Duration: 3 Months Stipend: 20,000/month (for freshers) Post-Internship Conversion: Full-time role as Business Development Associate Full-Time CTC After Conversion: 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Kalvium Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Trainee (Intern), you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You ll gain valuable, hands-on experience in a high-impact sales environment while learning the nuances of consultative selling and customer relationship management. High-performing interns will be converted to full-time Business Development Associates post internship. The full-time CTC will be 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Any Graduates/Post Graduates students (2024/2025 batch) passionate about sales and business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Willingness to work in a fast-paced, target-oriented environment. Eager to take ownership and learn on the job. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

Business Development Trainee Location: Salem Duration: 3 Months Stipend: 20,000/month (for freshers) Post-Internship Conversion: Full-time role as Business Development Associate Full-Time CTC After Conversion: 5 LPA ( 4 LPA Fixed + 1 LPA Variable) About Kalvium Kalvium is a fast-growing and innovative ed-tech company on a mission to transform higher education in India. We are building a bold, new future where students learn by solving real-world problems from day one. As we scale rapidly, we re looking for ambitious, self-driven Sales Interns to join our team and fuel this journey. Role Overview As a Business Development Trainee (Intern), you will play a critical role in connecting with prospective students and their families, driving awareness, and guiding them through the admission journey. You ll gain valuable, hands-on experience in a high-impact sales environment while learning the nuances of consultative selling and customer relationship management. High-performing interns will be converted to full-time Business Development Associates post internship. The full-time CTC will be 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Key Responsibilities Build strong, trust-based relationships with prospective students and parents. Conduct presentations and deliver engaging product demos to highlight Kalvium s offerings. Understand academic goals and counsel prospects through the application and admissions process. Clearly communicate Kalvium s unique value proposition. Maintain excellent customer service standards through prompt and professional interactions. Who Can Apply Any Graduates/Post Graduates students (2024/2025 batch) passionate about sales and business development. Excellent communication skills in English and Tamil. Strong interpersonal and persuasion skills. Willingness to work in a fast-paced, target-oriented environment. Eager to take ownership and learn on the job. Benefits and Perks Real-world exposure to sales, customer experience, and business strategy. Clear path to a full-time offer as a Business Development Associate. Attractive post-internship package of 5 LPA ( 4 LPA Fixed + 1 LPA Variable). Be part of a mission-driven, high-growth team redefining education in India. Looking to launch your career in sales with a purpose? This is your chance to learn, grow, and thrive with Kalvium. Apply now!

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)10+2 or Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams

Amazon is seeking operation specialist for handling the fees promotion space. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Handle day to day operational activities related to fees promotions for the marketplace. Invent & simlify to make execution process more streamline. Work with stakeholders to understand the issues and deep dive to resolve the problems. Work towards increasing the effciency and speed of promotion configurations. Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Handle day to day operational activities related to fees promotions for the marketplace. Invent & simlify to make execution process more streamline. Work with stakeholders to understand the issues and deep dive to resolve the problems. Work towards increasing the effciency and speed of promotion configurations. About the team Fees promotion team takes care of providing discounts on different type of fees for the sellers on the platform to improve customer backward inputs and hence increasing customer experience. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Capability to run SQL queries

About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring Collaboration Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." JOB DESCRIPTION Job Code Job Title Business Development Manager Agency Partner Channel Band 4 Reporting To Branch Manager Department Agency Function Agency Partner Channel Location Multiple Location

What We Offer: As per Standard JD How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Minimum Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area. 8+ years experience in a technical project or program management role Understanding of SDLC and modern application development with web services A proven ability to think broadly and strategically Superior written communication skills Judgement, maturity, negotiation/influence skills, analytical skills and leadership skills Must be comfortable working with large amounts of data Preferred Qualifications: Experience handling software and/or hardware development Experience leading cloud development projects Experience in enterprise cloud solutions (Azure, AWS, Etc.) Responsibilities Key Responsibilities: Drive effective teamwork, communication, collaboration and commitment across Engineering, Product Management, Operations, Support, and other key stakeholders of the OCI Console. Help define and deliver sophisticated programs with competing priorities by influencing roadmaps and priorities of key stakeholders. Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards Drive execution for on-time, on-scope delivery of user and developer facing features. Ensure high standards and consistency for the Oracle customer experience. Recommend process improvements and serve as an escalation point for all issues and questions associated with a project. Ensure that resource requirements needed to support a particular project are in place. Provide ongoing written and verbal release status updates to senior leadership. Demonstrate flexibility and resilience in response to changing or ambiguous situations, advising changes through appropriate review and approval mechanisms. Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Who were looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform. What youll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! What you bring to the role Basic Qualifications: Bachelor s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications: Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) #LI-MJ1

Who were looking for Zendesk is seeking a highly motivated and experienced Integration Lead to join our IT Customer Experience Systems (CXS) Marketing team. The ideal candidate will be a problem-solver who thrives in a dynamic, fast-paced environment. You will be responsible for overseeing the successful integration of our marketing technology stack with various systems and platforms, ensuring seamless data flow and functionality. If youre passionate about marketing technology, love to tinker with APIs and connectors, and enjoy working collaboratively across teams and with external vendors, were looking for you to make a significant impact on our marketing operations. What youll be doing As the Integration Lead, you will bring a blend of technical expertise and project management skills to the team. Your main responsibilities will include: Managing integrations with other systems and platforms to optimize marketing operations. Ensuring data flow between Adobe Martech Platforms and Zendesks systems is smooth, efficient, and in compliance with privacy regulations. Implementing and troubleshooting API, Connector, JS integrations to eliminate bottlenecks and improve performance. Collaborating with IT professionals within Zendesk and external vendors to execute integrations flawlessly. Your role is pivotal in driving the efficiency and effectiveness of our marketing technology investments and helping Zendesk continue to deliver exceptional service to our customers. What you bring to the role Basic Qualifications: Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field. At least 2 years of experience with Workato platform tool. Strong understanding of API concepts and different integration patterns. Experience with Adobe Martech Platforms or similar marketing technology ecosystems. Proven track record of managing complex integrations in a cross-functional environment. Experience with cloud-based architectures, web services, and APIs, specifically Salesforce ingress/egress. Strong communication skills Preferred Qualifications: Certifications in Adobe Experience Cloud or similar platforms. Proficient in JavaScript and other relevant programming languages used for integration purposes. Familiarity with CRM and CMS systems and their role within a marketing organization. Experience working with external vendors and managing vendor relationships effectively. Excellent communication and interpersonal skills, with an ability to convey complex technical issues to non-technical stakeholders. Adept at managing multiple projects simultaneously, with an ability to prioritize and execute tasks in a high-pressure environment. #LI-MJ1

Position Summary... Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? We are seeking a Principal Software Engineer who is passionate about building and driving solutions and platforms to power Walmart s Cross Border Trade to join our team. As a Walmart Principal Software Engineer, you ll have the opportunity to be part of Marketplace team that is at the forefront of building omni channel platforms and services that enable Walmart to deliver vast selection at competitive prices with best-in-class customer experience. We do this with solutions that enable third-party sellers to sell and manage their products to our customers world over. You will also actively collaborate with partner platform teams to ensure we continue to deliver the best experience to our sellers and customers. What youll do... About Team: What youll do: As a Principal Software Engineer for Marketplace team at Walmart, you ll have the opportunity to * Guide and mentor, a team of engineers, conducting code reviews and leading design discussions to ensure engineering best practices. * Drive the execution of multiple business plans and projects by identifying customer and operational needs * Act as a technical authority, providing direction and expertise to the team. * Drive the adoption of coding standards, design patterns, and development best practices. * Lead the creation and maintenance of our technical architecture, aligning it with business goals and scalability requirements. * Architect complex software systems, ensuring performance, security, and scalability needs are met. * Consistently produce high-quality software with a focus on unit testing, regular code reviews, and continuous integration. * Uphold high standards in quality and operational excellence. * Develop comprehensive technical documentation and presentations to clearly communicate architectural decisions and design options. * Ensure documentation aligns with project scopes, milestones, and deliverables. * Promote and enforce technical standards across the organization to achieve concrete outcomes and drive engineering excellence. * Foster a culture of learning and innovation through hands-on technical guidance and mentorship. * Lead the discovery phase of major projects, ensuring the design aligns with business goals and technical requirements. * Collaborate with cross-functional teams to define project scopes and milestones. * Collaborate closely with Product Management, UX/UI, Quality Assurance, and DevOps teams. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders. * Stay at the forefront of technological advancements, conducting research to identify emerging tools and methodologies. What youll bring: * 12+ years of experience in designing and developing highly scalable applications * Strong understanding of computer science fundamentals (data structures, algorithms, design patterns, distributed computing) * In-depth expertise in Java, JEE, Spring, distributed DBs, Cassandra and Kafka * Strong understanding of distributed systems concepts, microservices architecture, and container technologies (Docker, Kubernetes) * Deep knowledge of DevOps principles and practices, including CI/CD pipelines, automation tools (Git, Maven, Jenkins, Azure DevOps), and observability tools * Experience building and deploying cloud-native applications on major cloud platforms (GCP, Azure) * Familiarity with testing frameworks (JUnit, Mocha, TestNG, Selenium) * Experience building event-based distributed systems with tools like Kafka * Develop service contracts for RESTful web services using industry standards like Swagger and OpenAPI. * Familiarity with Agile methodologies (Scrum) * Should be hands on writing/reviewing design & code. * Demonstrated end-to-end ownership for development and design of least one cloud-based project - Experience in building extensible platforms, data pipelines. * Exposure to AI/ML/GenAI concepts(Nice to Have) About Walmart Global Tech . . Flexible, hybrid work . Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto, health benefits, and much more. Belonging . At Walmart, our vision is "everyone included." by fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal opportunity employer Walmart, inc., is an equal opportunities employer by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and5 years experience in software engineering or related area. Option 2: 7 years experience in software engineering or related area. Preferred Qualifications... Master s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years experience in software engineering or related area. Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India