16661 Customer Experience Jobs - Page 46

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for executing RTO-referred cases in alignme...

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Core Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to understand the application both functionally and technically Ref er to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Required Skills: Experience as an Applicati...

Key Responsibilities : Own the success strategy for Onits customers in the scale, ensuring long-term satisfaction, retention, and growth. Drive adoption in our scalable programs such as Office Hour and Ask Me Anything sessions as well as host these sessions. Serve as the advocate for account base, building trusted partnerships with client stakeholders (e.g., Legal Ops, Finance, IT). Act as a thought partner and product champion to help customers derive maximum value from Onits AI-driven legal tech solutions, serving as a product expert and help guide our customers in getting the most value out of their system. Facilitate problem-solving for both our customers and internal stakeholders. Ident...

What youll do: Responsibilities: Sells standard solutions for a portion or a set of assigned accounts based on defined account strategies and plans; may partner with field sales or sell independently Creates account plan for a portion or a set of assigned accounts that are of low to medium complexity May generate and qualify potential leads to be passed to the Inside Sales team. Builds targeted sales pipeline. What you need to bring: Education and Experience Required: Bachelor Degree or equivalent in any field (preferably IT/ Sales ) 0-3 years of relevant work experience or equivalent Knowledge and Skills: Foundational understanding of companys portfolios of products and services Foundationa...

Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures Private HNI clients having a total relationship value of 6cr INR & above. This role requires an experienced professional with a strong background in wealth management, exceptional leadership capabilities, and a proven track record in business development Job Duties & responsibilities Establish, manage, and grow the TRV of Treasures Private Client segment by acquiring and nurturing the clients having AUM => INR 6cr Acquiring new set of promoters in small, mid, and large corporate segments / Family office/HNI to improve the overall AUM A significant part of the role will be to identif...

Purpose of the Role The Customer Experience Research & Insights Lead will drive a holistic understanding of customer experience across Sobha Realtys ecosystem—spanning sales, handover, community, service, and digital platforms. This role blends qualitative research and quantitative analytics to uncover deep customer insights, identify friction points, and guide strategic improvements that enhance satisfaction, loyalty, and trust. Key Responsibilities Conduct qualitative and quantitative Customer Experience studies (interviews, surveys, journey observations, ethnographic assessments). Develop and maintain customer journey maps highlighting pain points, moments of delight, and process improvem...

As a Network Performance Optimization (NPO) Engineer, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous improvement and address potential problems. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management t...

As a Network Performance Optimization (NPO) Specialist, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous performance. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management to enhance Key Performance Ind...

As a Network Performance Optimization (NPO) Engineer, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous improvement and address potential problems. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management t...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Responsibilities: Identify and target potential clients and promote Research Publication services. Engage and convince customers through cold call / email. Collaborate with internal teams and follow-up regularly to ensure successful project closure.

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Role & responsibilities Role Overview The Area Retail / Sales Manager (ARSM) is responsible for leading and overseeing the overall operations, sales performance, and customer service standards of multiple showrooms within an assigned region. The role ensures that each showroom operates efficiently, complies with company policies and Standard Operating Procedures (SOPs), and consistently delivers an exceptional customer experience. The ARSM serves as a critical link between showrooms and Head Office, coordinating with key departments including Product, Marketing, HR, Administration, Finance, and Business Development to drive operational excellence and revenue growth. Key Responsibilities 1. S...

Job Description : Job Title Senior Analyst, Commercial Experience Service Delivery About the team: Diageo is a global leader company in beverage alcohol with an outstanding collection of over 200 brands enjoyed in more than 180 countries. We are home to over 30,000 versatile people all working together to make Diageo one of the best and most respected consumer product companies. Walk into any Diageo distillery, brewery or office anywhere in the world and youll meet teams of people who are very good at what they do and who enjoy doing it. Diageo Enterprise Operations provides a wide array of both financial and business services to Diageo markets and functions around the world. Over the years ...

As a Network Performance Optimization (NPO) Engineer, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous improvement and address potential problems. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management t...

Job Summary We are looking for a Female Customer Relations & Sales Executive with showroom experience to handle customer interactions, sales activities, and relationship management in our showroom. Key Responsibilities Understand customer needs and recommend suitable products Handle sales inquiries and close sales effectively Build and maintain strong customer relationships Explain product features, pricing, and offers Handle customer complaints and provide proper solutions Maintain customer records and follow up when required Ensure showroom cleanliness and product display standards Support daily showroom sales targets Requirements Female candidates required Prior experience in a showroom G...

Role Summary BrightEdge is a SAAS based, venture-backed enterprise SEO and Content Performance Marketing platform founded in 2007. It provides a leading, cloud-native SEO platform that helps large organizations manage their content, measure its performance, and enhance organic search visibility. If you are a driven, competitive, and passionate individual looking to join a market-leading company with proven technology and clear paths for personal and professional growth, BrightEdge could be an excellent fit. We are looking for a highly skilled Customer Success Enablement Manager to design, implement, and scale elite training and certification programs for our Customer Success, Sales Operation...