16661 Customer Experience Jobs - Page 45

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in written & verbal communication. Good call handling skills. Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, ...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ...

"Grow your career as a customer Service Representative" Foundever does not charge candidate any fee for application. US Voice Customer Support Hiring for Immediate Joiners Location: Unit 1303, 13th Floor, Building No.4, Gigaplex IT Park, TTC Industrial Area, MIDC, Airoli W, Navi Mumbai - 400708. *Eligibility Criteria* Mode: Work from Office. Graduate Fresher. HSC + 6 months any Experience Any 5 Days Working Any 2 Days Rotational Offs Shift: US Night Rotational Shifts. Salary: Salary Package: Rs.20313 In-Hand + Performance incentives Salary Package: Rs.24021 In-Hand + Performance incentives Perks that set us apart: Transport facility Performance Bonus: Based on your monthly performance. Ready...

About the team: The Process Excellence Accounts Receivable and Cash Applications Stream is part of the Sell to Cash (STC) process. It ensures proper operation of processes from incoming fund allocation on customer ledger, customer ledger maintenance, credit blocked order release to dispute management and reporting. About the role: Dimensions of the role STC deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base The role involves performing credit release, accounts receivable, clearing and billing tasks for one or more markets. Purpose of Role: Provide premier support for the Customer Experience Team to ensure all orders, credit...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

As a Network Performance Optimization (NPO) Engineer, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous improvement and address potential problems. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management t...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embra...

As a Network Performance Optimization (NPO) Engineer, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently. Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights. Optimize network performance through traffic, capacity, and neighbor management to enhance Key Performance Indicators (KPIs) ...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and ...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the conf...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Job Title: Insurance Intern-Research and Insights Location: Mumbai(Only Mumbai-based candidates shall be preferred) About the Role Upstox Insurance is looking for a detail-oriented and research-driven intern to support key insurance initiatives, including bot training, product analysis, servicing flow mapping, and exploratory partnerships. This role is ideal for any student who enjoys structured research, process understanding, and creating actionable insights. Key Responsibilities 1. Bot Training & Implementation ~Assist in building and training an insurance assistance bot by researching and documenting: ~Claims flow of all insurers across Life, Health & Motor insurance ~Insurance servicing...

The Amazon Business team is looking for candidates who are passionate about delivering an amazing experience to our business customers. We focus on merging the customer experience, selection, pricing, and convenience that consumers have come to expect and love from Amazon with the features and functionality required by business customers. We are looking for a software developer to assist in the development of an end-to-end solution, including product ingestion, pricing, procurement controls, checkout, accounting, returns, and more. You will be a key team member, ensuring that we provide a complete solution, that is at the same time highly scalable and high quality. Great candidates for this ...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Mumbai, MH, India, 400034 Job Details Key Responsibilities Supporting stakeholders across business/Supply Chain/Finance to create and maintain Customer, Vendor and Item masters Ensure customer/vendor masters hygiene through review of redundant/duplicate/dormant codes, payment term and credit limit rationalization Ensure clean and updated masters to enable compliance with various applicable statutory requirements such as MSME, TDS, GST Updating price list in JDE based on due approvals Act as a single point of contact for query resolutions pertaining to Customers/vendors/items by liaising with stake...

KEY RESPONSIBILITIES Roster Planning & execution for delivery executives based on the order trend at the hub. Monitor the delivery executives performance, identify low performers & help them to improve their performance through PIP. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge. Facilitate new hire onboarding, including conducting orientations and training sessions. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources. Provide real-time support to delivery executives to maintain the best customer experience BASIC QUALIFICATIONS Minimum 2 years of experience in the logistics industry Strong managemen...

Position Overview: Zynga India is looking for an experienced Product Manager with demonstrated success in mobile and/or consumer products to join the team and help connect the world through PLAY. As a hardworking and ambitious product leader, you will innovate and execute on product initiatives that will bring surprise and delight to our players while delivering business value to the company. You will use a combination of excellent analytical abilities, business discernment, and critical thinking to innovate and build extraordinary experiences that will impact our players lives. The Product Manager will have a consistent record of owning and delivering experiences to customers that raise-the...

Oversee complete branch operations including sales, service delivery, compliance, and profitability management. Drive team performance through goal setting, monitoring, and regular coaching. Ensure customer satisfaction by resolving escalations and maintaining service standards. Manage audits, reporting, and adherence to internal and regulatory guidelines. Disclaimer This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Join Zendesk and Shape the Future of Customer Experience We are seeking a high-impact Staff Software Engineer to join our full-stack team in Pune a pivotal technical leader who will drive innovation and excellence at scale. In this senior technical role, you will own the architecture and delivery of critical system components with full lifecycle accountability. You will wield your extensive experience and strategic insight to spearhead the smart integration of advanced AI technologies that elevate customer experience, streamline development workflows, boost product quality, and drive operational efficiencies ultimately accelerating time-to-market while reducing costs and engineering effort. ...

We are seeking a Sr. Product Manager to lead our BX initiative. This role will build and develop products and self-help tools for WW brands to help them improve CX and grow their business, owns the vision and long-term roadmap, and drive teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products/offerings, define goals, prioritize features according to customer value, prepare launch identify GTM strategies for the portfolio. The Sr. Product Manager is a bar-raising communicator, both verbal and written, and is a well-respected leader within the business. This role requires the ability to influence across stakeholder teams to drive al...

Key job responsibilities 1. Understands the core technologies utilized in their product domain, APIs and how to apply these technologies to invent, evolve, improve, simplify, etc. 2. Can identify gaps/opportunities in or between features, regions, system architectures (e.g., services, workflows, tooling) to satisfy the needs of product customers. 3. Brings CX, data-driven business, and technical judgment to decisions. Able to make the case for a technology product and can influence teams to dedicate resources. Basic Qualifications - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contribu...

Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Ce...

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and ...